unit5-商务英语视听说
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About accommodation: The service is rather slow. The rooms are a bit cramped(狭窄的).
Go on6
Warm-up
• Look at the following situation and
decide who you would speak to and what
you would say in each situation to get the
information you need.
Hints
You’ve hear that flight BZ 431 is delayed.
You want to reconfirm your seat on flight TR 998.
10
Related information
1. What kind/type of room do you like/prefer? 请问你要订哪种房间？
2.We have single rooms, double rooms and suites and deluxe [də'lʌks] suites and Presidential suites. 我们旅馆里有单人间、双人间、套房、豪华 套房及总统套房。
Further Listening
Viewing & Speaking
Viewing & Brainstorm
Fun Time
Listening Challenge
Assignments
3
Warm-up
• Brainstorming: watch a video clip and discuss in pairs: Think about a similarities and differences when you talk to people you first meet from an English speaking country. What topics would you choose to talk about with someone you have just met during a trip? What topics are traditionally taboo(禁忌) when talking to strangers.
11
Related information
3. I want to reserve a single room with shower.
我想预订一间有淋浴的单人房间。
4.Could I book a double room with bath?
我可以预订一间有浴缸的双人客房吗？
12
Related information
interviewer: And what about facilities
in the hotel in general?
17
TTaasskk11MMakaiknignagcaalcl all
ScKgrueipevtsints:
The bars are important. Corporate tend to spend more time in the
To travel agent or ticket office clerk: I’d like to fly to Bangkok on the 18th of next month. Can you tell me what the cheapest fare is, and when the flights are?
5. I'd like to make a reservation for a suite with both shower and bath.
我想预订一个既带淋浴又带浴缸的套房。
6. I'd like a room with a view. 我想要一个风景较好的房间。
7. I'd prefer a quiet room. 我想要一个安静点的房间。
To travel agent or airline office clerk: I’d like to reconfirm my reservation on flight TR 998 on Monday evening. The number of the ticket is…
8
Hints:
You want an air ticket to Bangkok.
You’ve heard that the 17:55 train is cancelled.
7
Hints:
To airport information clerk: Can you tell me what time flight BZ 431 is going to depart? I’ve heard there’s going to be a delay.
hotel bars than tourists. It’s very important
to provide a business center, too.
interviewer: What services does the business center provide?
Kevin: Basic secretarial services such as photocopying and typing. Guests always find it helpful to have these kind of things organized for them.
Go on5
Small talk topic
About travel:
• It was a bit rough.
• I missed my connection.
• There were no problems. About weather:
• Yes, it’s lovely. Real November weather, sharp and bright
Video
Hints 4
Hints:
Safe topics: • weather, holiday, current affairs…
participate in small talks about travel, weather or accommodations;
taboo topics: • sex, religion, politics, income…
19
Task 1 Making a call
Kevin: Not really. They’re more popular with tourists. Our corporate guests are more interested in getting in and out of the hotel as quickly as possible and working while they’re here.
Interviewer: Yes, of course.
Kevin: The lighting is also very important. We’ve just spent a lot of money upgrading the lighting in our rooms. As I said, guests often spend their evenings preparing work, so they need good lighting at their desks.
interviewer: Right, and what about the distance to the airport and city center? I that important?
18
Task 1 Making a call
Kevin: Yes. We’re in the east of London so we’re near City Airport. A lot of our guests have meetings in this area; they don’t want to be near Heathrow Airport or right in the city center. But it is easy to get to the center of London from here. It only takes about 15 minutes with our courtesy bus. And there’s a river of taxis, as well. interviewer: Are corporate guests interested in using your fitness center or swimming pool?
8. I'd like a room facing the sea/the mountains.
我喜欢朝向大海/群山的房间。
13
Listening and Speaking
Task 1 1.Listen to an interview and make the best choice for each statement.
Mp3
Key
Script
14
Task 1
Key:
• 1.C 2. B 3.B 4.C 5. A
15
Task 1 Making a call
interviewer: So, what basic needs do business travelers have?
Kevin: One of the most important things is a quick check-in and checkout. After a long trip, it’s annoying to have to wait at the hotel reception for five minutes. Room service is also very important. Guests often stay in their rooms working and don’t have time to go out to a restaurant, so they want their meals to be served in their rooms.
back 20
Listening and Speaking
Task 1
2.Watch a video clip and Brainstorm: What kind of hotel would you prefer to stay in if you were on a business trip in terms of atmosphere, location, facilities and services?
interviewer: And what facilities are there in the room?
16
Task 1 Making a call
Kevin: Well, nowadays communication facilities are essential, so things like a modern socket, where guests can plug their modems in, and a fax are very important.
To train information clerk: I’ve heard that the 17:55 train is cancelled. When is the next train from here to…?
9
Related information
—All kinds of guest rooms in the hotel
Business English
Viewing Listening & Speaking
1
Business English VLS
Unit Five
Travel and Visits
2ห้องสมุดไป่ตู้
Class Schedule
Warm-up
Related Information
Listening & Speaking
Go on6
Warm-up
• Look at the following situation and
decide who you would speak to and what
you would say in each situation to get the
information you need.
Hints
You’ve hear that flight BZ 431 is delayed.
You want to reconfirm your seat on flight TR 998.
10
Related information
1. What kind/type of room do you like/prefer? 请问你要订哪种房间？
2.We have single rooms, double rooms and suites and deluxe [də'lʌks] suites and Presidential suites. 我们旅馆里有单人间、双人间、套房、豪华 套房及总统套房。
Further Listening
Viewing & Speaking
Viewing & Brainstorm
Fun Time
Listening Challenge
Assignments
3
Warm-up
• Brainstorming: watch a video clip and discuss in pairs: Think about a similarities and differences when you talk to people you first meet from an English speaking country. What topics would you choose to talk about with someone you have just met during a trip? What topics are traditionally taboo(禁忌) when talking to strangers.
11
Related information
3. I want to reserve a single room with shower.
我想预订一间有淋浴的单人房间。
4.Could I book a double room with bath?
我可以预订一间有浴缸的双人客房吗？
12
Related information
interviewer: And what about facilities
in the hotel in general?
17
TTaasskk11MMakaiknignagcaalcl all
ScKgrueipevtsints:
The bars are important. Corporate tend to spend more time in the
To travel agent or ticket office clerk: I’d like to fly to Bangkok on the 18th of next month. Can you tell me what the cheapest fare is, and when the flights are?
5. I'd like to make a reservation for a suite with both shower and bath.
我想预订一个既带淋浴又带浴缸的套房。
6. I'd like a room with a view. 我想要一个风景较好的房间。
7. I'd prefer a quiet room. 我想要一个安静点的房间。
To travel agent or airline office clerk: I’d like to reconfirm my reservation on flight TR 998 on Monday evening. The number of the ticket is…
8
Hints:
You want an air ticket to Bangkok.
You’ve heard that the 17:55 train is cancelled.
7
Hints:
To airport information clerk: Can you tell me what time flight BZ 431 is going to depart? I’ve heard there’s going to be a delay.
hotel bars than tourists. It’s very important
to provide a business center, too.
interviewer: What services does the business center provide?
Kevin: Basic secretarial services such as photocopying and typing. Guests always find it helpful to have these kind of things organized for them.
Go on5
Small talk topic
About travel:
• It was a bit rough.
• I missed my connection.
• There were no problems. About weather:
• Yes, it’s lovely. Real November weather, sharp and bright
Video
Hints 4
Hints:
Safe topics: • weather, holiday, current affairs…
participate in small talks about travel, weather or accommodations;
taboo topics: • sex, religion, politics, income…
19
Task 1 Making a call
Kevin: Not really. They’re more popular with tourists. Our corporate guests are more interested in getting in and out of the hotel as quickly as possible and working while they’re here.
Interviewer: Yes, of course.
Kevin: The lighting is also very important. We’ve just spent a lot of money upgrading the lighting in our rooms. As I said, guests often spend their evenings preparing work, so they need good lighting at their desks.
interviewer: Right, and what about the distance to the airport and city center? I that important?
18
Task 1 Making a call
Kevin: Yes. We’re in the east of London so we’re near City Airport. A lot of our guests have meetings in this area; they don’t want to be near Heathrow Airport or right in the city center. But it is easy to get to the center of London from here. It only takes about 15 minutes with our courtesy bus. And there’s a river of taxis, as well. interviewer: Are corporate guests interested in using your fitness center or swimming pool?
8. I'd like a room facing the sea/the mountains.
我喜欢朝向大海/群山的房间。
13
Listening and Speaking
Task 1 1.Listen to an interview and make the best choice for each statement.
Mp3
Key
Script
14
Task 1
Key:
• 1.C 2. B 3.B 4.C 5. A
15
Task 1 Making a call
interviewer: So, what basic needs do business travelers have?
Kevin: One of the most important things is a quick check-in and checkout. After a long trip, it’s annoying to have to wait at the hotel reception for five minutes. Room service is also very important. Guests often stay in their rooms working and don’t have time to go out to a restaurant, so they want their meals to be served in their rooms.
back 20
Listening and Speaking
Task 1
2.Watch a video clip and Brainstorm: What kind of hotel would you prefer to stay in if you were on a business trip in terms of atmosphere, location, facilities and services?
interviewer: And what facilities are there in the room?
16
Task 1 Making a call
Kevin: Well, nowadays communication facilities are essential, so things like a modern socket, where guests can plug their modems in, and a fax are very important.
To train information clerk: I’ve heard that the 17:55 train is cancelled. When is the next train from here to…?
9
Related information
—All kinds of guest rooms in the hotel
Business English
Viewing Listening & Speaking
1
Business English VLS
Unit Five
Travel and Visits
2ห้องสมุดไป่ตู้
Class Schedule
Warm-up
Related Information
Listening & Speaking