英语角打电话和接电话英语口语
职场商务英语口语：电话交流英语口语 via安格英语
职场商务英语口语：电话交流英语口语电话沟通是职场中每位上班族都要接触到的，在本篇文章中安格英语老师就商务英语电话沟通进行展开，具体包括接电话、打电话、留言等常用电话英语口语，提供英语电话沟通技巧的同时帮助大家掌握英美商务人士电话交流的相关礼仪和习惯。
1.呼叫方和接线员常用电话英语口语A.确认身份TAB Corporation. Can I help you?TAB Corporation. How may I help you?Hotel International. May I help you?J&C Consultancy. What can I do for you?This is Paul Smith speaking.Hello, this is Paul Smith from Shipping International.Hello, this is James Lee calling from BHI in New York.Hello, this is Wang Ping calling from Singapore.B.转接电话用语May I speak to Mr. Brown?I’d like to speak to John Martin, please.Could I speak to John Martin, please?Could you put me through to the sales department?Could you tell me the number of the sales department?I’ll put you through.I’m putting you through.I’m connecting you now.The number of the sales department is 334. Shall l connect for you?2.呼叫方和被呼叫方常用电话英语口语A.接电话及说明原因Hello, this is Jane speaking. May I help you?Good morning/afternoon/evening, York Enterprises, Elizabeth Jones speaking.Who’s calling, please?James speaking.Hello, this is John Lee. It’s concerning the July order.Hello, this is Jack Robinson from HBI. I’m phoning /calling about the July order. Hello, this is Peter Anderson. I’m ret urning your call.Hello, James. This is Peter. Mike asked me to call you about…B.确认信息There are two things I want to mention.Can I just make sure I’ve got this point?You mean the first thing I have to do is ship the goods in July. Is that right? So, we will meet on Monday, 9 o’clock in the morning. Is that right?C.如何结束电话沟通Thanks for calling.Thanks for calling back.Thank you for the information.I look forward to seeing you soon.I look forward to meeting you.I’m looking forward to our next meeting.Have a good weekend/journey/holiday.Talk to you later.3.电话留言常用电话英语口语May I take a message for you?Would you like to leave a message?Could I ask who’s calling, please?Could you give me your phone number, please?Could you say that again/ repeat that?Could you speak a little more slowly, please?I’ll give her the message as soon as she’s back.I’ll ask him to call you first thing tomorrow.I will ask her to call you back as soon as she is free.4. 打错电话及其他常用电话英语口语I’m afraid you’ve dialed the wrong numb er.I’m afraid you’ve got the wrong number.The line is engaged/in use/busy.You’re wanted on the phone.He hung up on me.一通完整的商务电话应该是有目地的，在进行电话沟通前你必须明确自己的目地：要找谁、说什么，必要的时候安格英语老师建议不妨先在自己的便签纸上写下几条沟通要点。
英语电话用语
英语打接电话2首先我们来复习一下电话英语中接听电话一些口语用语：1．Hello，is this 4474716？喂，是4474716号吗？2．I'd like to speak to Mr．Wang．我想和王先生讲话。
3．I'm sorry．Mr．Wang is out right now．对不起，王先生现在不在。
4．May I know when he'll be back？您能告诉我他什么时候回来吗？5．This is his wife speaking．我是他的妻子。
6．Can I take a message for him？要我转告吗？7．May I have your name，please？请问您是谁？8．Is he available？他能接电话吗？9．I'll just find out for you．我给您看看他在不在？10．Hello，are you still there？喂，您没挂断吧？11．Who is that speaking？请问您是谁？12．I'm so sorry that I made such an early phone call．对不起我这么早打电话。
13．Who do you wish to talk to？您要找谁呀？在电话里说“我是…”要用“This is...”，而不是“I am…”。
我就是。
This is him.○ Speaking. 请讲。
“This is him.”意思是“我就是（你找的那个…他‟）”，如果打电话的人要找的是一位女性，那么接听的人则可以说“This is her.”。
哪位？Who‟s speaking?= Who‟s that speaking, please?= May I ask who is calling?= Who‟s calling?= Who is that?在确认对方是谁时，不能说“Who are you?”或者“Are you…?”。
日常接打电话、旅游、点餐常用英语口语句型
（一）、中国人与英美人打电话有很大差异。
用英语打电话要掌握以下几点：1. 打电话人接通电话后可说：Hello! 接着说：This is sb. speaking./Could（May）I speak to sb.? / Is sb.in? 但不能问：Who are you?接电话人可说：Hello! Good morning/afternoon/ evening.紧接着将自己的电话号码或姓名告诉对方。
如：（This is）3531968. /This is Jim speaking.2. 问对方是谁，不说：Who are you? 而应说：Who's that speaking（calling）?/May I have your name? / Is that sb.(speaking) ?3.代人接电话，最好说：What name shall I give? / Who shall I say is calling?若要离开去叫人，须跟对方说：Hold the line, please. I'll get him/her to phone.（别挂断，我就去找他（她）听电话。
）或Hold on for a moment.（请等一会儿。
）反之，若电话要找的人在身边，代接电话的人可说：It's for you.或For you. （你的电话。
）4. 如果打电话要找的人不在，代接电话的人可说：Sorry, he/she isn't in.或I'm afraid he/she is out.（他／她不在。
）如果问对方是否要留话，说：May I take a message for you? /Can I take a message? / Would you like to leave a message?打电话者若要拜托接电话人转告要找的人某事时，可问：Could you take a message for me? / Please tell him （her）that（sth.）……./ Tell him（her）I called./Will you please tell him （her）to call me back later?5.若对方打错电话，接电话者可说：Sorry, you've dialed the wrong number.打电话人发现拔错号码，应说：Sorry, I've dialed the wrong number.6.若电话的线路忙或有问题，可说：The line is busy. （占线。
初中英语打电话用语总结
初中英语打电话用语总结初中英语对话（打电话）常用语(一) 打电话的人找的是你自己打电话来的人你(接电话的人)Is Tom there? (Tom在吗?)Speaking. 我就是。
This is she. 我就是。
(注: 男的用"This is he.") You're speaking/talking to her. 你正在跟她说话。
(注: 男的用"You're speaking/talking to him.")This is Daisy. 我就是Daisy。
That's me. 我就是。
(二) 打电话的人要找的人不在打电话来的人你(接电话的人)May I speak to Mr. Gates? (请问Gates 先生在吗?)He's not here right now. 他现在不在这里。
He's out. 他出去了。
He's in a meeting right now. 他现在正在开会。
You've just missed him. 你刚好错过他了。
He's just stepped out. 他刚好出去了。
(三) 打电话的人要找的人不在, 问对方是否要留言打电话来的人你(接电话的人)Can I talk to Mark? (我可以跟Mark 讲话吗?)He's out on his lunch break right now. Would you like to leave a message?他出去吃午饭了, 你要留言吗?He's not here right now. Can I take a message? 他不在, 我可以帮你传话吗?(四) 打电话的人问他要找的人何时回来打电话来的人你(接电话的人)Do you know when he will be back? 你知道他什么时候会回来吗?I'm sorry. I don't know. 抱歉, 我不知道。
日常电话英语口语
日常电话英语口语随着全球一体化的发展，我国急需高水平的外语人才。
英语作为一门国际性语言，其地位的重要性不容忽视。
小编精心收集了日常电话英语口语，供大家欣赏学习!日常电话英语口语1打电话我是丹尼斯·史密斯。
This is Dennis Smith. *打电话时常用This is...代替My name is...。
This is Dennis Smith speaking.喂，是约翰吗?Hello, John? *常用于熟人之间。
喂，请问是丹尼斯·史密斯先生吗?Is this Mr. Dennis Smith?请问是财务科吗?Is this the finance department?请问是吉姆·贝克医生的办公室吗?Is this Dr. Jim Baker's office?我能借用一下您的电话吗?Do you mind if I use your phone? *这句话直译是“如果我用一下您的电话，您介意吗?”。
如果同意，回答是No(不介意)。
Do you mind if I use your phone? (我能借用一下您的电话吗?) No, please go ahead. (可以，请用吧。
)我想找佐藤先生。
May I speak to Mr. Sato?May I speak with Mr. Sato?I'd like to speak to Mr. Sato, please.Is Mr. Sato there, please?Mr. Sato, please. *这是最简单的说法。
并不失礼，工作和日常生活中都可以用。
Let me talk to Mr. Sato, please. *这样说有点太直，除了对熟人以外一般不用。
马克在吗?Is Mark there? *孩子们之间、朋友之间和比较熟悉的人之间比较随便的说法，工作中最好不用。
真对不起，这么晚了还给您打电话。
高考英语中的打电话常用语有哪些
高考英语中的打电话常用语有哪些（经典版）编制人：__________________审核人：__________________审批人：__________________编制单位：__________________编制时间：____年____月____日序言下载提示：该文档是本店铺精心编制而成的，希望大家下载后，能够帮助大家解决实际问题。
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高考英语二轮复习课件：专题十五交际用语
表示约会、就餐的常用语1．约会(1)Are you/Will you be free this afternoon/evening？ 你今天下午/晚上有空吗？(2)Shall we meet at...？我们在...见面 好吗？(3)What time do you think should be suitable for us to meet？ 您认为我们什么时候见面合适？(4)Yes，I'll be free then.好，那 时我有空。(5)Any day this week except Saturday is OK. 除星期六之外，这个星期哪一天都行。(6)That's all right.We can
see it. 沿着这条路走，在路的尽头，你就可以找到了。(4)Sorry，I'm a stranger here.抱歉，我也是初来乍到。
2．谈论天气(1)What's the weather like？/How is the weather？天气怎么样？(2)I missed the weather report this morning.Did you hear it？ 今天清晨我没有听天气预报，你听了吗？(3)What does the weather forecast say？ 天气预报说什么？(4)What a fine day！It's a fine day for a walk，isn't it？ 今天天气不错！今天是个漫步的好天气，对吗？(5)It's been raining intermittently
(5)Just a little please.就请上一点吧。(6)It's so delicious.Thank you.太可口了，谢谢。(7)No，thank you.I've had enough. 谢谢，我已经吃饱了。(8)Can I take your order？我可以 让你点菜吗？(9)Bill，please.结账。
打电话和接电话英语口语用语
打电话和接电话英语口语用语据说，在中国驻某国大使馆里曾经发生过因用英语接电话时表达不当而致使外国人恼火的事情：一次，某国一位很知名的医学专家下班时向使馆签证处打电话询问：“Excuse me, is that Chinese Embassy?”（请问，这是中国大使馆吗？）当时签证官不在，一名英语不太好的工作人员在接电话时随口便按照汉语表达习惯问道：“Who are you?”那个外国专家听了以后，感觉像在被人审问，但还是报出了姓名：“This is Doctor John speaking. I‟m calling from Royal Hospital.”（我是约翰医生，我是从皇家医院打来电话的。
）这位工作人员紧接着又问了一句：“Who do you want?”本来想问：你想找谁呀？但实际意思却是：你想要谁？像是人质谈判。
正确说法应是：“Whom would you like to speak to?”，那位医生说：“Excuse me, may I speak to the visa official please?”（麻烦你，我想找一下签证官。
）那位工作人员说签证官不在，接着问：“What do you want?”本来想问：请问您有什么事吗？但却表达成：你想要什么？这是准备吵架的语气。
那位专家尽管感觉这话问得有些奇怪、刺耳，但还是回答说：“I want nothing but Chinese visa.”（我其他什么也不想要，只想要去中国的签证。
）并且还表达了希望尽快申办去中国的签证，但正遇到困难，希望使馆帮助解决。
那位工作人员马上很关心地问他：“What‟s the matter with you?”本来想问：你有什么问题或困难？但实际意思是：你怎么啦？你哪儿不舒服？正确问法应是：Is there anything difficult for you?（你有什么困难吗？）那位专家听了以后顿时非常恼火地说：“I‟m very well. I have nothing wrong at all.”（我很好，什么毛病也没有。
有关打电话和接电话的英语口语
有关打电话和接电话的英语口语为了提高大家的英语听力水平，小编今天给大家整理一些可以练习口语的英文，大家有时间可以练一练。
有关打电话英语口语我是丹尼斯·史密斯。
This is Dennis Smith. *打电话时常用This is...代替My name is...。
This is Dennis Smith speaking.喂，是约翰吗?Hello, John? *常用于熟人之间。
喂，请问是丹尼斯·史密斯先生吗?Is this Mr. Dennis Smith?请问是财务科吗?Is this the finance department?请问是吉姆·贝克医生的办公室吗?Is this Dr. Jim Baker's office?我能借用一下您的电话吗?Do you mind if I use your phone? *这句话直译是“如果我用一下您的电话，您介意吗?”。
如果同意，回答是No(不介意)。
Do you mind if I use your phone? (我能借用一下您的电话吗?) No, please go ahead. (可以，请用吧。
)我想找佐藤先生。
May I speak to Mr. Sato?May I speak with Mr. Sato?I'd like to speak to Mr. Sato, please.Is Mr. Sato there, please?Mr. Sato, please. *这是最简单的说法。
并不失礼，工作和日常生活中都可以用。
Let me talk to Mr. Sato, please. *这样说有点太直，除了对熟人以外一般不用。
马克在吗?Is Mark there? *孩子们之间、朋友之间和比较熟悉的人之间比较随便的说法，工作中最好不用。
真对不起，这么晚了还给您打电话。
I'm sorry for calling you this late. *若在早晨的话把late换成early。
英语电话用语
英语电话用语如何用英语打电话?这对于许多童鞋来说确实是一个很头疼的问题。
在肢体语言无法发挥作用的时候，如何用英语准确的表达自己的意思?下面必克英语就给大家介绍一些常用的英语电话用语，看看我们是如何用英语打电话? 相信大家看完后你就可以放心的给老外打电话了.(一)、中国人与英美人打电话有很大差异。
用英语打电话要掌握以下几点：1. 打电话人接通电话后可说：Hello ! 接着说：This is sb.speaking./Could(May)I speak to sb.?/Is sb.in? 但不能问：Whoare you?接电话人可说：Hello!Good morning/afternoon/ evening.紧接着将自己的电话号码或姓名告诉对方。
如：(This is ) 3531968./This is Jim speaking.2. 问对方是谁，不说：Who are you ? 而应说：Who's thatspeaking(calling)?/May I have y our name? /Is that sb. (speaking)?打电话者若要拜托接电话人转告要找的人某事时，可问：Couldyou take a message for me?/Please tell him (her)that(sth.)……./Tell him(her)I called./Will you please tell him (her)to c all me back later?3.若对方打错电话，接电话者可说：Sorry,you've dialedthe wrong number. 打电话人发现拔错号码，应说：Sorry,I'vedialed the wrong number.4.代人接电话，最好说：What name shall I give?/Who shall Isay is calling? 若要离开去叫人，须跟对方说：Hold the line,please.I'll get him/her to phone.(别挂断，我就去找他(她)听电话。
牛津译林版-英语-四下-Unit8 打电话和接电话英语口语用语
打电话和接电话英语口语用语电话英语中最基本的就是打电话和接电话，而中文和英文在电话用语方面更是有着很大的区别，比如，我们中文中如果是接电话会说：我是某某人，请讲，所以对应的英语翻译是：i am --.speaking,please。
但是英语却不是这样的，正确的英语是：This is --speaking。
打电话英语中接听电话一些口语用语：1．Hello，is this 4474716？喂，是4474716号吗？2．I'd like to speak to Mr．Wang．我想和王先生讲话。
3．I'm sorry．Mr．Wang is out right now．对不起，王先生现在不在。
4．May I know when he'll be back？您能告诉我他什么时候回来吗？5．This is his wife speaking．我是他的妻子。
6．Can I take a message for him？要我转告吗？7．May I have your name，please？请问您是谁？8．Is he available？他能接电话吗？9．I'll just find out for you．我给您看看他在不在？10．Hello，are you still there？喂，您没挂断吧？11．Who is that speaking？请问您是谁？12．I'm so sorry that I made such an early phone call．对不起我这么早打电话。
13．Who do you wish to talk to？您要找谁呀？14．Is Sue James in？休·詹姆斯在吗？15．Hello！Is Sue there？喂！是休吗？16．Yes，speaking．是的，我就是。
接电话The phone is ringing...如果对方正巧找的就是你，该如何回答？如果找别人，又该如何回答？若对方找的人不在或因为其他原因无法接听，你又该说些什么？喂！我是汤姆。
接打电话英语口语
接打电话英语口语————————————————————————————————作者：————————————————————————————————日期：接打电话英语口语接/打电话英语口语2008年04月07日星期一22:57接/打电话英语口语电话英语词汇:（打）电话：phone、telephone、call公用电话：public phone（投币式）公用电话：pay phone公用电话亭：telephone booth电话外线outside line电话（内线）分机：extension区域号码：area code电话答录机：telephone answering machine一、打电话礼节（一）如果你身边没有电话，需要借电话用，可用下面两句（不过不是熟人人家一般不会借给你）：May I use your phone? 我可以借您的电话用一下吗？Would you mind if I use your phone? 你不介意我用你的电话吧？（二）如果你打电话给别人，对方一接电话，你就要报上自己的名字（identity yourself），说："Hello, this is...speaking."不要等待对方追问你是谁。
A、如果有急事时，可用下面的表达方法：1. It’s urgent. Could I have her mobilephone number? 我有急事，可不可以告诉我她的手机号码？2. Could you tell me where I can reach her? 能不能告诉我在哪里可以找到她？3. This is an emergency. I need to get in contact with him right now. 能不能告诉我在哪里可以找到他。
B、万一你拨通了一个号码，却从对方接听时的口气，发觉你可能拨错电话时，千万不要反问人家："What number is this?"而是要问你拨的号码对不对，例如："Is this 715-0456?" 如果对方告诉你拨错了，赶快说："I'm sorry."然后把电话轻轻挂上。
打电话常用英语口语
打电话常用英语口语接听：Hello/Good morning/...自报姓名：(This is) ...speaking.问对方姓名：Who's that speaking?好久不见的'老朋友：Hey,it's you!/Fancy hearing from you!寒暄：How are you?回答对方问候：Fine.Thank you./Pretty well.Thanks a lot./Not bad./Couldn't be better.其它客套话：How is your business?/How are things going on with you?/How is your family?转接找别人的电话：Hold on,please./Just a moment.I will switch the line to him./Let me put through to him.别人不在：He is not at his desk right now.Could you leave a message?/Could you call him later?/Could you please call his mobile?Thanks for calling./Nice to have your call./Pleased to talk with you.告别：Talk to you later./Take care./Bye bye./See you.You are welcome./My pleasure.Here are some common phrases to help you speak politely on the telephone in English.使用下面一些表达能让你在接打电话时显得更礼貌。
Answering the phone 接电话Good morning/afternoon/evening, York Enterprises, Elizabeth Jones speaking.(早上/下午/晚上好，XX公司，我是XX)I’ll ask him/her to call you as soon as possible. 我会让他尽快打给您的。
接打电话情景英语会话
打电话/接电话实用英语大全打电话接电话1．Hello，is this 4474716？喂，是4474716号吗？2．I'd like to speak to Mr．Wang．我想和王先生讲话。
3．I'm sorry．Mr．Wang is out right now．对不起，王先生现在不在。
4．May I know when he'll be back？您能告诉我他什么时候回来吗？5．This is his wife speaking．我是他的妻子。
6．Can I take a message for him？要我转告吗？7．May I have your name，please？请问您是谁？8．Is he available？他能接电话吗？9．I'll just find out for you．我给您看看他在不在？10．Hello，are you still there？喂，您没挂断吧？11．Who is that speaking？请问您是谁？12．I'm so sorry that I made such an early phone call．对不起我这么早打电话。
13．Who do you wish to talk to？您要找谁呀？14．Is Sue James in？休·詹姆斯在吗？15．Hello！Is Sue there？喂！是休吗？16．Yes，speaking．是的，我就是。
Dialogue AA：Hello？B：Hello．is this 4474716？I'd like to speak to Mr．Wang，please？A：I'm sorry．Mr．Wang is out right now．B：May I know when he'll be back？A：I don't know，but he will certainly be back for lunch．This is his wife speaking．Can I take a message for him？B：Thank you，Mrs．Wang．Please tell him to be at the airport one hour before tomorrow afternoon．A：Very good．I'll let him know as soon as he comes back．But，may I have your name，please？B：This is Lin Ming．Thank you．Bye．A：Good-bye．Dialogue BA：Good morning．B：Good morning．This is Li Gang here I'm calling from New York in America．A：How can I help you？B：I'm trying to get hold of Mr．Chen．Is he available？A：I'll just find out for you，sir… Hello，are you still there？Unfortunately，Mr．Chen is not available at the moment．Wouldyou like me to put you through to Mr．Li？B：Yes，please．That's very kind of you．A：You're welcome．Dialogue C（A：Jane B：Mary C：Sue）A：Hello！B：Hello！Good morning．Who is that speaking？A：It's Jane．I'm so sorry that I made such an early phone call．B：It's nothing．Who do you wish to talk to？A：Is Sue James in？B：Sue！Jane wants you on the phone．A：Hello！Is Sue there？C：Yes，speaking．A：Oh，sorry，I'm afraid I won't attend the meeting this morning．Last night I had a sore throat and I started getting bot．C：Do you have a temperature？Have you taken it？A：No，haven't yet．C：Don't worry about the meeting．You'd better go to see a doctor．I wish you will soon be well．A：Thank you，Sue．Bye．B：Bye．Words and Expressionsavailable a．可得到的，可达到的airport n．机场，航空站New York n．纽约unfortunately ad．不幸地，遗憾地welcome a．受欢迎的attend vt．出席，参加sore a．痛的，疼痛发炎的throat n．咽喉，喉咙America n．美国see a doctor 看医生，就诊put through （电话用语）把……接通2. 没找到人17．Beijing Trading Campany．May I help you？北京贸易公司。
英语角第一课：打电话
一、打公用电话：1. I’m calling from a public phone, so I’ll call her again.2. I’m not at home now, so I’ll call her around three o’clock again.3. May I use your phone?4. Would you mind if I use your phone?5. How do I get an outside line?翻译&；解析：1. 我现在是打公用电话，我会再打给她.2. 我现在不在家里，三点左右我会再打给她.和3. 我可以借您的电话用一下吗？4. 你不介意我用你的电话吧？5. 如何打外线？解析：*1. public phone 是公用电话，pay phone 也是(投币式)公用电话；而公用电话亭则是telephone booth.*2. 在外打公用电话就表示无法让对方回电，所以通常会再告知下次联络时间或方式.*3. 有时找不到公用电话，必要时需向商家借用电话，或者在别人的公司借电话时可用以上几句.*4. outside line 是“电话外线”，而extension 为电话（内线）分机.二、打错电话：1. I’m sorry I have the wrong number.2. Is this 02-2718-5398?3. Sorry to have bothered you.4. I’m sorry. I think I must have dialed the wrong number.5. Could I check the number? Is it 2211-3344翻译&；解析1. 抱歉我打错电话了. （打错电话通常用：have the wrong number 表示）2. 这里是02-2718-5398吗？3. 很抱歉打扰你了.4. 很抱歉.我想我一定是打错电话了.5. 我可以核对一下电话号码吗？是不是2211-3344？解析：1. 区域号码是area code2. 电话号码的念法：02-2211-3224念成：area code zero-two,two-two-one-one-three-two-two-four.* 0 可念成oh 或zero* 22 可念成two-two 或double two三、抱歉这么晚打来的说法：1. I’m sorry to call you so late. 对不起这么晚打电话来.2. I hope I didn’t catch you at a bad time. 抱歉这种时候找你.（含有希望没有打扰到你的意思）3. I hope I didn’t wake you up so early. 我希望这么早没有吵到你.4. I’m sorry to call you so early. 对不起这么早打电话来.5. I’m sorry to bother you at this hour. 很抱歉在这时打扰你.四、有急事时的表达方法：1. It’s urgent. Could I have her mobilephone number? 我有急事，可不可以告诉我她的手机号码？2. Could you tell me where I can reach her? 能不能告诉我在哪里可以找到她？3. This is an emergency. I need to get in contact with him right now. 能不能告诉我在哪里可以找到他.五、若对方不在的说法：1. It’s nothing important. 没什么重要事.2. It’s nothing urgent. Thank you ,good-bye. 没什么要紧事，谢谢您，再见.3. I’ll call her again. 我会再打给她.4. I’ll call back later. 我稍后会再打来.5. Please ask Miss Chen to call me back. 请陈小姐给我回电话.6. Could you tell her to call Carol as soon as possible? 能不能请她尽快打电话给卡洛？7. Ask her to call Carol at home after seven, please. 麻烦她在七点后打电话到卡洛家.8. Can I leave a message? 我可以留言吗？9. Please have her return my call.请她回电话给我.10. Could you ask him to to call me back? 可以请他给我回电话吗？11. Please tell her Carol called. 请告诉她卡洛找她.12. Let me call back later again. Thank you. 我稍后再打电话来.谢谢你.13. Please tell him to phone 2233-4455. 请他给2233-4455回电话.六、电话答录机:1This is a recording. I’m not at home now. Please lea ve a message after the beep. Thank you.这是电话答录机.我现在不在家，请在"哔"的一声之后开始留言.谢谢！(*: 电话答录机是telephone answering machine)2This is Carol. Pleae give me a call when you are free. My number is 2244-6688.我是卡洛.有空请回电话给我.我的号码是2244-6688.对电话答录机留话时与一般留言无异，说出以下重点即可：1. 来电者姓名2. 来电时间3. 来电目的4. 联络电话或方式七、订购商品及询问：1. I’d like to place an order for your party dress from your catalog.2. May I order some flowers?3. How can I pay for this item?4. I’d like to buy the car on your TV commercial.5. Please send me your catalogue.6. Do you have any life Menu Magazine tenin stock?7. How long will it arrive?8. The Product you sent to me is not what I ordered.9. I’m calling about an order I placed a month ago. It hasn’t arrived yet.翻译&；解析1.我想要订你们目录上的晚礼服.2.我可以订些花吗？3.我要怎么付款？4.我想要买你们电视广告上的汽车.5.请寄目录给我.6.你们第十期的“生活菜单”还有存货吗？7.需要多久才会送到呢？8.你们送来的产品不是我订的东西.9. 我打电话是因为一个月前我订的东西.产品到现在都还没到.解析：1. 现在电话或网络订购在国内也很流行，即使是人在国内你也可以订购外国目录上的产品.但在打电话前一定要先记下商品的型号及尺寸，以节省通话时间.2. commercial有(电视、广播中的)商业广告之意，也可说成commercial film, 简称为c.f. .而advertisement 则指(平面的)广告，简称为ad；advertisement mail 是广告邮件；advertisement column是广告栏，这些都是很常用到的.3. place 有开出订单之意.ie: to place an order with sb. (和某人订订单)八、道谢接受别人的礼物或招待后，打电话道谢为最起码的礼貌之一：1. Thank you for the present. It’s just what I wanted.2. Thank you so much for the homemade cake.3. I don’t know how to thank you for such a beautiful flower.4. I received your gift. Thank you for the lovely bracelet.翻译：1. 谢谢你的礼物，这正是我想要的.2. 非常谢谢你作的蛋糕.3. 真不知道要如何谢谢你，这么漂亮的花.4. 我收到你的礼物了.谢谢你可爱的手镯.当在回答他人的致谢时，可以说下面的句子，都有别客气的意思：1. You’re welcome.别客气.2. Not at all.这没什么.3. It’s my pleasure.这是我的荣幸.4. Don’t mention it.别放在心上.5. That’s all right.这没什么.6.No trouble at all.一点也不麻烦.7.I’m gload you enjoyed it.真高兴你觉得满意.九、听不清楚：1. Sorry, I didn’t catch you.对不起，我听不懂你说的.2. Sorry, I didn’t understand. 抱歉，我听不懂.3. Sorry, I didn’t get what you said. 对不起，我没听懂你说的话.4. I can’t hear you very well. 我听不太清楚.5. I can barely hear you. 我几乎听不到你说的.6. I’m having trouble hearing you. 我听不清楚.7. We have a bad connection. 通讯效果不太好.8. I can’t catch what you are saying. 我听不太清楚你说的话.发生上面的情况，你可以请对方在重复一遍，你可以说：1. Pardon?请再说一遍好吗？2. Excuse me? 请再说一遍？上列两句都是对不起之意，但用在会话上，如果后面没有接说明，并且语尾上扬，就是要对方再说一次.听到这句话时就要知道对方要自己再说一遍.3. I beg you pardon? 能请你再说一遍吗？（此句有请求对方原谅及再说一次的意思）4. Could you repeat that, please? 能请你再说一遍吗？5. Would you say that again? 你能再说一遍吗？十、请对方说慢点的说法：1. Would you speak more slowly? 你能再说慢一点吗？2. Could you speak up a little? 你能在大声一点吗？（speak up 大声说=speak out）3. Would you speak more clearly? 你能再说清楚一点吗？4. Would you explain more for me? 可以为我解释一遍吗？5. Please speak a little louder. 请讲大声一点.6. Would you slow down, please?清说慢一点好吗？十一、工作活用篇帮忙转分机：1. may i have extension two-one-one?2. can i have extension two-one-one, please?3. may i speak to david, extension tow-one-one?4. extension two-one-one, please.5. please connect me with extension two-one-one.6. could you put me through to the personnel department, please?翻译：***通常句子都是越长越礼貌，太简短会让人有鲁莽的感觉.1. 能帮我转分机211？2. 能帮我转分机211吗？3. 我可以找211分机的大卫吗？4. 请转211.5. 请帮我转分机211.6. 请帮我接人事部好吗？collect call 对方付费的电话Country code 81，area code 138，and the number is 864-8972．国码是81，区域号码是138，电话号码是864-8972．I'm sorry the number's engaged．对不起，这个电话有人在打。
电话礼仪英语对话电话礼仪英语对话
电话礼仪英语对话电话礼仪英语对话电话英语对话怎么说呢?和外国人交谈，电话交谈，掌握一些电话英语对话中常用的礼貌用语还是很有必要的。
你掌握了多少电话英语的表达方法呢，下面我们一起了解下：一、不太会讲英语的要怎么说：(1)请稍待片刻。
Justamoment,please.(3)请等一下。
我找个人来听。
Holdon,please.I'llgetsomeonetothephone.(2)请别挂断。
我找一位会说英语的人来。
Holdtheline,please.I'llgetanEnglishspeaker.(4)很抱歉，我英语说得不好。
我找位会讲英语的人稍后回电话给你。
请教您的大名及电话号码?I'msorry,Idon'tspeakEnglishwell.I'llhaveanEnglishspeaker callyoubacklater.MayIhaveyournameandtelephonenumber?二、接电话的开场白(1)早安。
这里是正泰贸易公司。
我能效劳吗?Goodmorning.ThisisChengtaiTradingCompany.MayIhelpyou?(2)喂。
海外营业部。
我是王大明。
Hello.OverseasSalesDepartment.TamingWangspeaking.(3)先锋电子。
我是吴玛莉。
PioneerElectronics.ThisisMaryWuspeaking.(4)午安。
这里是大安商业银行。
我能为您效劳吗?Goodafternoon.ThisisDanAnCommercialBank.WhatcanIdoforyou?(5)喂。
这里是王公馆。
Hello.ThisistheWangresidence.(6)午安。
我是王大明。
Goodafternoon.TamingWangspeaking.(7)我是杨文凯，请讲。
WenkaiYang.Speaking三、不明了对方所言时(1)能说得明确一点吗? Couldyouputthatinmorespecificterms? (2)很抱歉。
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打电话和接电话英语口语用语据说，在中国驻某国大使馆里曾经发生过因用英语接电话时表达不当而致使外国人恼火的事情：一次，某国一位很知名的医学专家下班时向使馆签证处打电话询问：“Excuse me, is that Chinese Embassy?”（请问，这是中国大使馆吗？）当时签证官不在，一名英语不太好的工作人员在接电话时随口便按照汉语表达习惯问道：“Who are you?”那个外国专家听了以后，感觉像在被人审问，但还是报出了姓名：“This is Doctor John speaking. I‟m calling from Royal Hospital.”（我是约翰医生，我是从皇家医院打来电话的。
）这位工作人员紧接着又问了一句：“Who do you want?”本来想问：你想找谁呀？但实际意思却是：你想要谁？像是人质谈判。
正确说法应是：“Whom would you like to speak to?”，那位医生说：“Excuse me, may I speak to the visa official please?”（麻烦你，我想找一下签证官。
）那位工作人员说签证官不在，接着问：“What do you want?”本来想问：请问您有什么事吗？但却表达成：你想要什么？这是准备吵架的语气。
那位专家尽管感觉这话问得有些奇怪、刺耳，但还是回答说：“I want nothing but Chinese visa.”（我其他什么也不想要，只想要去中国的签证。
）并且还表达了希望尽快申办去中国的签证，但正遇到困难，希望使馆帮助解决。
那位工作人员马上很关心地问他：“What‟s the matter with you?”本来想问：你有什么问题或困难？但实际意思是：你怎么啦？你哪儿不舒服？正确问法应是：Is there anything difficult for you?（你有什么困难吗？）那位专家听了以后顿时非常恼火地说：“I‟m very well. I have nothing wrong at all.”（我很好，什么毛病也没有。
）这位工作人员的英语表达失误、失礼的根本原因，就是在说英语时不知不觉地套用了汉语的表达习惯，这是中国人常犯、易犯的错误电话英语中最基本的就是打电话和接电话，而中文和英文在电话用语方面更是有着很大的区别，比如，我们中文中如果是接电话会说：我是某某人，请讲，所以对应的英语翻译是：i am --.speaking,please。
但是英语却不是这样的，正确的英语是：This is --speaking。
接电话The phone is ringing...如果对方正巧找的就是你，该如何回答？如果找别人，又该如何回答？若对方找的人不在或因为其他原因无法接听，你又该说些什么？喂！我是汤姆。
Hello! This is Tom.○ Yes! Tom Jones. 喂! 我是汤姆?琼斯。
○ Yeah! Jones residence. 喂! 这儿是琼斯家。
★ residence n. 住处，住所■在电话里说“我是…”要用“This is...”，而不是“I am…”。
我就是。
This is him.○ Speaking. 请讲。
■“This is him.”意思是“我就是（你找的那个…他‟）”，如果打电话的人要找的是一位女性，那么接听的人则可以说“This is her.”。
哪位？Who‟s speaking?= Who‟s that speaking, please?= May I ask who is calling?= Who‟s calling?= Who is that?■在确认对方是谁¬时，不能说“Who are you?”或者“Are you…?”。
请稍等，我看他在不在。
Hang on a moment, please. I‟ll see if he‟s in.○ One moment, please. 请稍等。
○ Just a second, please. 请稍等。
○ Hold the line. 别挂。
○ Hold, please. 请别挂。
○ Please hold. 请别挂。
莉莉，有你的电话。
Lily, there‟s a phone call for you.= Lily, you‟re wanted on the phone.他现在正忙着呢。
He is tied up right now.○He‟s on another line. 他正在接另外一个电话。
■“be tied up”指“没有空闲，时间被占用”。
抱歉，他不在。
Sorry, he‟s out.= Sorry, he‟s not in.= I‟m sorry, he‟s not here at the moment.○ Sorry, he‟s on lunch break. 抱歉，他在午休。
○ Sorry, he is not available. 抱歉，他不在/没时间。
★ available a. 有空的，可以接听电话的● lunch break“午休时间”对不起，让你久等了。
I‟m sorry to have kept you waiting.= Sorry to have kept you waiting.= Sorry to keep you waiting.我把电话给你转过去。
Let me transfer your call.★ transfer v. 转移，转接你要跟谁通话？Who do you want to talk to?= Who do you want to speak with?= Who do you wish to speak to?Answering the TelephoneLinda：Hello! Who is speaking?John：Hello! This is John. I want to speak to Linda.Linda：This is her.John：Hi, Linda. I‟m just calling to invite you to a dinner party tomorrow evening.Linda：Really? What time and where? ?John：7:30 pm, at Longding Chinese restaurant. I‟ll be at your place at 7:00 to pick you up? if you need a ride?. Linda：Yes, please. I‟ll need a ride. I‟ll be waiting for you then.John：See you tomorrow at 7:00. Make sure you dress a little formally. I heard the restaurant is kind of upscale. Linda：Thank you. See you then.John：See you.接电话琳达：喂！哪位？约翰：喂！我是约翰。
我想找琳达。
琳达：我就是。
约翰：嗨，琳达。
我打电话是想请你参加明天晚上的一个宴会。
琳达：真的吗？什么时候，在哪里？约翰：晚上七点半，龙鼎中餐厅。
要是你需要搭车的话，我会在七点的时候去你那里接你。
琳达：好的，那请你来接我吧。
到时我在家等你。
约翰：明天七点见。
一定穿得正式点。
我听说那家餐厅比较上档次。
琳达：谢谢。
到时见。
约翰：再见。
单词ride n. 乘坐，搭乘formally ad. 正式地upscale a. 高档的，上档次的，高消费的详细解说“What time and where?”的意思是“什么时候，在哪里？”。
也可以说成“When and where...”。
例如：When and where did you see him?（你什么时候在哪里见到的他？）“at your place”的意思是“在你家，在你住的地方，在你那里”；“place”在这里指“住所，住处，寓所”。
“pick **. up”的意思是“开车接某人”。
“need a ride”意为“需要搭车”。
“ride”在这里用作名词，表示“搭车”。
例如：He asked me for a ride into town.（他要求搭我的车进城。
）另外，“ride”作名词时最常见的意思是“骑（马、自行车等）或乘（车等）”。
例如：It's a short bus ride to the airport.（乘公交车到机场很近。
）I went for a horse ride last Saturday.（上周六我去骑马了。
）Do you want to come for a ride on my new motorbike?（你想过来骑一下我的新摩托车吗？）FUN 轻松：贴士set the tableput the food on a （serving）platebring out the dishes（food）不能问对方“Who are you?”吗1．Hello，is this 4474716？喂，是4474716号吗？2．I'd like to speak to Mr．Wang．我想和王先生讲话。
3．I'm sorry．Mr．Wang is out right now．对不起，王先生现在不在。
4．May I know when he'll be back？您能告诉我他什么时候回来吗？5．This is his wife speaking．我是他的妻子。
6．Can I take a message for him？要我转告吗？7．May I have your name，please？请问您是谁？8．Is he available？他能接电话吗？9．I'll just find out for you．我给您看看他在不在？10．Hello，are you still there？喂，您没挂断吧？11．Who is that speaking？请问您是谁？12．I'm so sorry that I made such an early phone call．对不起我这么早打电话。
13．Who do you wish to talk to？您要找谁呀？14．Is Sue James in？休·詹姆斯在吗？15．Hello！Is Sue there？喂！是休吗？16．Yes，speaking．是的，我就是。