旅游英语口语---住宿篇

1. 预定房间
Clerk: Reservation, may I help you?
柜台服务员：预订处。

请问我能帮你忙吗?
Guest: Yes, I would like to make a reservation for May 3rd.
客户：是的，我想订一间5月3号的房间。

Clerk: For how many people?
柜台服务员：几个人呢？
Guest: Only one.
客户：只有一个人。

Clerk: May I have your name, please?
柜台服务员：能告诉我你的名字吗？
Guest: John.
客户：约翰。

英语单词笔记：
reservation n. 预订
2. 询问是否还有空余房间
Guest: Excuse me, do you have a vacancy?
客户：打扰一下，请问你们还有空余房间吗？
Clerk: Let me see. Yes, we still have four left.
柜台服务员：让我看看。

是的，我们还有房间。

Guest: Well, I would like to book a single room.
客户：我想订个单人间。

Clerk: How long would you stay for?
柜台服务员：你要住多久？
Guest: 5 days. From Feb. 13 to 18.
客户：5天，从2月13号到18号。

英语单词笔记：
vacancy n. 空白，空缺
single room 单人间
3. 没有空客房
Guest: I would like to make a reservation for tomorrow.
客户：我想订一间明天的房间。

Clerk: I'm sorry but we are fully booked.
柜台服务员：很抱歉，我们的房间已经订满了。

Guest: Well, how about 4th ?
客户：那有4号的吗？
Clerk: That's fine, but we have only a single room, is that OK? 柜台服务员：有，但只有一个单人间了，你要住吗？Guest: Yes. Please help me reserve it.
客户：是的，请帮我预定一下。

英语单词笔记：
reserve v. 预订
be fully booked 客房被订满了
4. 客房已满
Clerk: Can I help you?
柜台服务员：我能帮助你吗？
Guest: Yes, is there any vacant room for tomorrow?
客户：是的，明天有没有空房间？
Clerk: I am sorry. We are full up for tomorrow.
柜台服务员：抱歉，我们已经客满了。

Guest: Well, is there any other hotel nearby?
客户：那这附近有没有别的旅馆呢？
Clerk: Yes, the Sunset Hotel is three blocks away. Maybe you can ask them. 柜台服务员：有，日落旅馆就离这儿3条街，或许你可以问问他们。

Guest: Thank you.
客户：谢谢。

英语单词学习笔记：
full up 订满了
nearby adj. 附近
block n. 街区
5. 预订有浴室的房间
Guest: Can I reserve a room from the 13th to the 18th?
客户：我能订13号到18号的房间吗？
Clerk: Certainly. How do you like your room?
柜台服务员：当然。

您想要间什么样的房间呢？
Guest: I'd like a suite. What's the rate?
客户：我想要个套房。

多少钱呢？
Clerk: $40 per night.
柜台服务员：一晚40美元。

英语单词笔记
suite n. 套房（一般带有独立的卫生间或浴室）
6. 预订面朝大海的房间
Guest: Are there any beds vacant?
客户：还有空床吗？
Clerk: Yes, what kind of room do you want?
柜台服务员：有，您要什么的房间？
Guest: I prefer one facing the sea. Besides, it should have a shower.
客户：给我一间朝着大海的房间。

另外，房间内要有淋浴。

Clerk: Sorry, right now we can only have you a room without shower.
柜台服务员：抱歉，现在我们只能您提供不带淋浴的房间。

Guest: Well, that's ok.
客户：哦，没关系。

英语单词：
shower n. 淋浴
7. 要大点的房间
Clerk: Reservation, can I help you?
柜台服务员：预订处，我能帮您忙吗？
Guest: Yes, I would like to reserve a room for next Monday.
客户：是的，我想订间下周一的房间。

Clerk: Wait a moment, please. Let me check it.
柜台服务员：请稍等，我帮您查一下。

Guest: By the way, I want a large room.
客户：顺便说一下，我想要个大点的房间。

Clerk: Right now we have a suite for 4 people, do you want to book it?
柜台服务员：现在我们只有一个4人的套房了。

您要预定这间房吗？Guest: Yes, that's what I am looking for. I will take the room for 2 days. 客户：恩，正需要这样的房间呢。

我要住两天。

英语单词：
check v.检查
8. 单人间双人间
Clerk: Hello, is there anything I can do for you?
柜台服务员：您好，我能为您做什么吗？
Guest: Yes, I want to book e a room for tomorrow.
客户：是的，我想订个明天的房间。

Clerk: Single or double?
柜台服务员：单人间还是双人间？
Guest: A single one with a private bath.
客户：一个带独立浴室的单人间。

Clerk: Would you like to have your room on the top floor?
柜台服务员：顶层的房间您觉得怎么样？
Guest: It doesn't matter.
客户：无所谓。

英语单词笔记：
private adj. 私人的，个人的
top floor 顶楼
10. 预订双人房
Guest: I am wondering if you have a room with twin bed.
客户：你们还有双人间吗？
Clerk: Yes, we have one and it faces the beautiful sea.
柜台服务员：有，我们有间房间而且朝着美丽的大海。

Guest: That's wonderful. I want to stay for 2 days.
客户：太好了，我想在这房间住2天。

Clerk: OK, we will make it ready for you.
柜台服务员：好的，我们会为您准备好的。

Guest: Thank you.
客户：谢谢。

英语单词笔记：
twin bed 双人床
face v. 朝着，面向
10. 询问租金
Guest: Excuse me, what't the price of a single room?
客户：打扰一下，一个单人间多少钱？
Clerk: That's $50 for a single night.
柜台服务员：一晚50美元。

Guest: Are meals included?
客户：包括餐费吗？
Clerk: Yes, of course. Can I make a reservation for you?
柜台服务员：当然。

为您预订一间吗？
Guest: Fine, I want to book one for overnight.
客户：我想住一晚上。

英语单词笔记：
overnight n. 通宵的，一个晚上
11. 询问提供的服务
Guest: Excuse me, is there any room available ? I want a single one. 客户：打扰一下，请问还有房间吗？我想要个单人间。

Clerk: Yes. When do you want it?
柜台服务员：有，你订什么时候的？
Guest: Next Moday. By the way, is there a closed circuit TV?
客户：下周一。

再问一下，房间里有闭路电视吗？
Clerk: Yes, sir.
柜台服务员：有，先生。

Guest: What about laundry?
客户：那有洗衣服务吗？
Clerk: Sorry, sir. You have to pay by yourself.
柜台服务员：抱歉，先生。

您要自费这个服务。

英语单词笔记：
circuit adj. 环绕，巡回
laundry n. 洗衣店
12. 说明所需房间的条件
Guest: I want to reserve rooms for my colleagues.
客户：我想为我的同事预订房间。

Clerk: What kind of rooms do you want?
柜台服务员：您想要什么样的房间？
Guest: A single room with a bath and one double room facing the lake.
客户：一个带浴盆的单人间和一个朝着湖的双人间。

Clerk: No problem. Your room numbers are 201 and 204.
柜台服务员：没问题。

你们的房间号是201和204。

Guest: Thank you.
客户：谢谢。

英语单词学习笔记：
colleague n. 同事
13. 请求被列入等候名单
Guest: Excuse me, I want to reserve a room.
客户：打扰了，我想订房间。

Clerk: When, sir?
柜台服务员：什么时候，先生？
Guest: For this Wednesday and Thursday.
客户：这周三和周四。

Clerk: I am sorry, but all the rooms are occupied.
柜台服务员：很抱歉，所有的房间都满了。

Guest: Well, would you please put my name in the waiting list?
客户：恩，你能把我的名字列入等候名单吗？
Clerk: No problem.
柜台服务员：没问题。

英语单词学习笔记：
occupied adj. 已被占用的，有人住的
waiting list 等候名单
14. 包星期住宿的旅店
Clerk:Reservation, may I help you?
柜台服务员：预定处，我能帮您什么吗？
Guest: Yes, we are traveling to Paris for a week and we want to make a reservation. 客户：是的，我们打算在巴黎呆一周，想在你们旅店预订一间房。

Clerk: How many of you?
柜台服务员：几个人呢？
Guest: Three. By the way, are three meals all served in your hotel?
客户：3个人。

顺便问一下，你们旅馆提供三餐吗？
Clerk: No, sir. But we have a special package plan for families staying for a whole week. It's much more convenient and cheaper.
柜台服务员：不提供，先生。

但我们有一项特别服务，专门为在这里住宿一个星期的家庭提供。

这项服务很便宜而且更方便。

Guest: Well, then I would like to take it.
客户：恩，那我们就预订这个服务吧。

英语单词学习笔记
package n. 打包，包裹
convenient adj. 方便
15. 儿童半价
Clerk: Good morning, sir. What can I do for you?
柜台服务员：早上好，先生，我能为您做些什么吗？
Guest: I want to check in.
客户：我想登记入住。

Clerk: Have you made a reservation?
柜台服务员：你预订了吗?
Guest: No, I want a double room. By the way, is there any discount for children?
客户：没有，我想要个双人间。

还有，儿童入住打折吗？
Clerk: Yes, children are half price.
柜台服务员：是的，儿童半价。

Guest: Ok,please have me arrange one.
客户：好的，给我安排一间吧。

英语单词笔记：
discount 折扣
16. 询问是否有优惠
Clerk: Hello, sir. Have you reserved already?
柜台服务员：您好，先生。

您预订了房间了吗？
Guest: No, is there a single room left?
客户：没有，还有空的单人间吗？
Clerk: Yes, how long will you intend to stay?
柜台服务员：有，您打算住多久？
Guest: For a week or so. Do you give discount for a week or more?
客户：大概一个星期吧。

你们对住一个星期或更久的顾客打折吗？
Clerk: Yes, we give 5% discount for a week and 12% for 2 weeks.
柜台服务员：有折扣，对住一个星期的顾客我们打95折，两个星期的打88折。

Guest: All right. I will take a room for a week. Here is my passport.
客户：好的，我在这里住一个星期。

这是我的护照。

英语单词笔记：
intend v. 打算
17. 确认预约
Guest: Hello, I am calling to confirm my reservation for a single room.
客户：你好，我来确认我的预约，我订了个单人间。

Clerk: On which day?
柜台服务员：哪一天的呢？
Guest:This Friday.
客户：这周五。

Clerk: Well, let me check for you. Yes, you are booked already. It's a single room with a bath, facing the south.
柜台服务员：让我查查看。

是的，你已经预定过了。

一个朝南的带浴盆的单人间。

Guest:That's right. Thank you.
客户：没错，谢谢。

英语单词笔记：
single room 单人间
18. 更改预约
Clerk: Sun-set hotel. May I help you?
柜台服务员：日落旅馆，我能帮您什么吗？
Guest:Yes, I have booked a room for 24th. It's a double room.
客户：我已经预约了24号的双人间。

Clerk: Hold on, please. Let me check it for you. Yes, you're right. You will keep it for 3 days. 柜台服务员：请稍等，我为您查一下。

是的，您订了房间，要住三天。

Guest: Well, now I want to change the date from 24th to 28th.
客户：恩，我想把入住的时间改为28号。

Clerk: OK, that shall be arranged.
柜台服务员：好的，我们会为您安排的。

英语单词笔记：
arrange v.安排
19. 延长预约时间
Clerk:What can I do for you?
柜台服务员：我能帮您什么吗？
Guest:Yes, I made a reservation for 3 days for April 3rd to 6th, and my name is Sara.
客户：是的，我预订过一个房间，从4月3号到6号的，我叫萨拉。

Clerk:Yes, what's the problem?
柜台服务员：是的，有问题吗？
Guest:Well, I want to extend it for 2 more nights.
客户：我想再多两天。

Clerk:So you will stay until 9th?
柜台服务员：也就是说您要住到9号？
Guest:Yes.
客户：是的。

Clerk:OK, we'll make the correction for you.
柜台服务员：好的，我们会为您更改的。

Guest:Thank you.
客户：谢谢。

英语单词笔记：
extend v.延长
correction n.更正
20. 取消预约
Clerk:Good afternoon, Peace Hotel, what can I do for you?
柜台服务员：下午好，这里是和平旅馆。

我能帮您吗？
Guest:I have made a reservation for this Sunday. My name is Bily.
客户：我已经预订了间周日的房间，我叫毕比。

Clerk:Yes, that's right. Your room is a single one with a bath.
柜台服务员：没错。

您订了间有浴盆的单人间。

Guest:I am calling to cancel it now. I can't go to your city this week.
客户：我打电话来想取消预约。

这周我没办法去你们的城市了。

Clerk:Fine, we will cancel it.
柜台服务员：好的，我会取消的。

Guest:Thank you.
客户：谢谢。

21. 请求保留预约
Clerk:Hello. Capital Hotel. May I help you?
柜台服务员：您好，帝国旅馆。

我能帮您吗？
Guest:Yes, unfortunately my flight will be 2 hours due to the fog. Would you please keep my reservation?
客户：是的，很不幸，我的飞机因为大雾而晚点2个小时，你能帮我保留预约吗？Clerk:Sure. May I have your name please?
柜台服务员：当然可以，请问您的姓名是？
Guest：Lincoln. That's L-I-N-C-O-L-N. Thank you.
客户：林肯。

L-I-N-C-O-L-N,谢谢。

英语单词笔记：
fog n.雾
22. 请门童帮忙
Clerk: Good morning, sir. Welcome to Flower Hotel.
柜台服务员：早上好，先生。

欢迎光临花园酒店。

Guest:Thank you.
客户：谢谢。

Clerk: How many pieces of baggage do you have?
柜台服务员：您有多少行李呢？
Guest: Three. Would you please help us take them to the hall?
客户：3件，你能帮我把行李提到大厅吗？
Clerk: Sure, of course.
柜台服务员：当然可以。

英语单词笔记;
baggage 行李
23. 入住
Clerk: Do you want to check in sir?
柜台服务员：您需要住宿吗？
Guest: Yes I have booked a double room three days before I am Mr. Dean.
客户：是的，我3天前预定了一个双人间，我叫迪恩。

Clerk: Let me check. Yes, sir. The porter there will show your room.
柜台服务员：我查一查。

好的，先生。

这位迎宾员将带你们去房间。

Porter: Hello, sir, is that all you luggage?
迎宾员：您好，先生。

这是您的行李吗？
Guest: Yes.
客户：是的。

Porter: This way please.
迎宾员：请走这边。

Guest: Thank you, it's very kind of you.
客户：谢谢，你太热情了。

英语单词笔记：
porter n.搬运工
check in 入住
24. 登记入住
Clerk: Good morning, sir. Have you reserved?
柜台服务员：早上好，先生。

您预定了吗？
Guest: Yes, my name is Bill.
客户：是的，我叫比尔。

Clerk: Let me see. Oh, yes. Your room number is 603. The porter will lead you to your room. 柜台服务员：让我查一下。

是的，你的房间号是603，那位迎宾员会带您去的。

Guest: OK, thank you.
客户：谢谢。

25. 填登记表
Clerk: Hello, sir. How many in your party?
柜台服务员：您好，先生。

你们一共几个人？
Guest: Just myself. What is the rate?
客户：就我一个。

你们这里怎么收费？
Clerk: OK, a single fare is $50 per right.
柜台服务员：单人间一个晚上50美元。

Guest: Fine. Do I have to show my passport?
客户：还不错，我需要出示护照吗？
Clerk: No, it's not necessary. But you have to fill out this form.
柜台服务员：不必了。

但您得填这张表格。

Guest: Sure.
客户：好的。

英语单词笔记：
rate n.费用，价格
fill out 填写
26. 寄存物品
Guest: Excuse me, can I deposit valuables here?
客户：打扰一下，我能在这里寄存贵重物品吗？
Clerk: Surely of course.
柜台服务员：当然可以。

Guest: Here is the bag. Is that free?
客户：给你，我的包。

寄存是免费的吗？
Clerk: Yes. How long would you like us to keep it?
柜台服务员：是的，您要寄存多久？
Guest: For two days.
客户：2天。

英语单词笔记：
deposit v.寄存，存放物品
valuable n.贵重物品
27.询问入住时间
Clerk: Hello, sir. Can I help you？
柜台服务员：您好，先生。

我能帮忙吗？
Guest: What time id check-in?
客户：什么时候可以登记入住呢？
Clerk: 12:00. You have to wait for a while.
柜台服务员：12点。

您得再等一会。

Guest: OK.
客户：好吧。

Clerk: Well, sir. Come with me. I will show you the waiting room. You must be tired. Have a short rest there. We will call you later.
柜台服务员：恩，先生，请跟我来吧。

我带你们到休息室。

你们一定很累了吧？在这里休息一会儿，我等会叫你们。

Guest: Thank you.
客户：谢谢。

28. 给小费
Clerk:Sir, may I help you?
柜台服务员：先生，我能帮您什么吗？
Guest:Would you have my baggage sent up, please?
客户：你能把我的行李拿上去吗？
Clerk:Sure. It's my pleasure. The elevator is right there; your room is on the fifth floor. Here is your room.
柜台服务员：当然可以，电梯就在那边。

你们的房间在5楼。

到了，这就是你们的房间。

Guest:Thank you very much. This is for your help.
客户：非常感谢你，这是给你的消费。

29. 换房间
Clerk: Excuse me, sir. May I help you?
柜台服务员:打扰一下，先生，需要我帮忙吗?
Guest: Yes. I have to change a room.
客户:是的，我想换个房间。

Clerk: What's wrong?
柜台服务员:怎么了，
Guest: Next door is so noisy. I can't sleep at all.
客户:隔壁大吵了.我根本就睡不着觉。

Clerk: OK, I am sorry for that. We will arrange another one for you.
柜台服务员:好的，对此我深感抱歉。

我们会为您换一间房的。

英语单词笔记：
noisy adj 嘈杂的
30. 察看房间
Clerk: Sir, may I help you?
柜台服务员:先生，我能帮您忙吗?
Guest: Yes, I want to book a room.
客户：是的，我想订个房间:，
Clerk: Sure. What kind of room do you like?
柜台服务员: 好的，您要什么样的房间?
Guest: Well, could you let me see the room?
客户：嗯，能让我先看看房间吗?
Clerk: Ok. What about this one?
拒台服务员:好的，这一间怎么样呢?
Guest: It's fine. What beautiful scenery outside the window! I think this one will do. 客户：不错，窗外的景色多美啊。

我想我就要这间了。

Clerk: I am glad you like it.
柜台服务员:很高兴您喜欢。

英语单词笔记：
sceneery n. 风景
31. 房间调温
Guest: Excuse me, could you please turn on the air-conditioner, it's so hot here.
客户:打扰一下，服务员。

能把调打开吗?这里太热了。

Clerk: OK, I will fetch the remote control.
柜台服务员:好的，我这就去取遥控。

Guest: Aha, it's cool now. Can I keep the robot?
客户:啊哈，凉快了。

我能保留这个遥控吗?
Clerk: Yes. Here you are.
柜台服务员:好的，给您。

英语单词笔记：
air-conditioner 空调
remote control 遥控器
32.请人收拾房间
Guestv:Excuse me,would you please send a maid here?
客户:打扰一下，能派个服务员到我这里来吗?
Glerk:Ok,she will be there right away.
柜台服务员：好的，她马上就到.
Glerk:Housekeaping,May I help you?
柜台服务员:客房部。

我能帮您忙吗?
guest: Yes,it's so dirky here.Can you please help us tidy it?
客户:是的，这里太脏了，能帮我收拾下吗？
Clerk:Sure.Thats oK.
柜台服务员:当然，没问题。

Guest: Thank you so much. Here is dour tip.
客户:非常感谢，这是给你的小费。

Maid:Thanks.Have a nice stay here.
服务员：谢谢，祝您在这愉快。

Notes:
housekeeping n.客房部
maid n.女仆，女服务员
tip n.小费
33.房间未收拾干净
Clerk: Room sonnce.What can I do for you?
柜台服务员：客房部。

我能帮您忙吗？
Guest:I find theShoet in my room i8 SO stainod.VVouId you please hell it for a dean one? 客户：我的床单太脏了。

能帮我换一床干净的吗?
Clerk:I am sorry.sir.Someone will there in a momont.
柜台服务员：非常抱歉，先生一会会有人来帮您换的。

Gue8t:All nght.please be quick about it'
客户：好的，请快点！
Clerk:Yes,sir.l assure youn vdll never happen again.
柜台服务员：好的，先生，我保证这样的事情绝不会再发生。

Notes:
stain n.污点，瑕疵
assur v.保证
34.在寄存处
Clertc: Good aftemoon.what can I do for you?
柜台服务员:下午好。

我能帮您忙吗？
Guest:I want to pick up my valuable.
客户:我想取我的东西.
Clerk: May I have your key please?
柜台服务员:能把您的钥匙给我吗？
Guest: Sure. Here you are.
客户:好的，给你。

Clerk: HereiS your valuable. Is that right?
柜台服务员:这是您的东西。

对吗?
Guest: Yes，thank you.
客户:没错，谢谢。

Notes:
valuable n贵重物品
37.询问是否提供早餐
GueSt:Is breakfast seNed here?
客户：这里提供早餐吗？
Clerk: Yes.Thafs from 6:30 t0 9:00 in the dinning room.
柜台服务员：提供。

从早晨6点30分到9点，餐厅都提供早餐。

Guest:Do I have to pay extra money for it?
客户：我需要额外付钱吗？
Clerk: No,it's already induded in your room fare.
柜台服务员：不用了，早餐费已经包括在您的房费中了。

Guest: Thank you.
客户：谢谢。

Notes:
dinning room餐厅
38.预订早餐
Guest: Excuse me.when is breakfast time?
客户：打扰一下，早餐是几点开始呢？
Clerk: From 6:00 t0 9:00.
柜台服务员：从早晨6点到9点。

Guest: Well,l would like to order breakfast for tomorrow moming.
客户：嗯，我想预订明天早晨的早餐。

Clerk: CertainlySir.VVhat would you like to have?
柜台服务员：好的，先生，你想吃点什么呢?
GuestPlease give me two fried eggs.two ordersof toast and acup of coffee.
客户：给我来两个煎鸡蛋，两个吐司和一杯咖啡。

Clerk: Fine.Have a nice stay here.
柜台服务员：好的，祝您在这里住的愉快。

Notes:
toast n.吐司
39.在房间内享用早餐
Clerk: Good evening.can I help you?
柜台服务员:晚上好，我能帮您忙吗？
Guest: We'd like to have break fast in our room tomorrow;would you please arrange nfor us? 客户:明天我想在房间里吃早餐，你能为我安排一下吗？
Clerk: Sure.
柜台服务员:当然可以。

Guest: ShallI make an order now?
客户:我现在可以预订吗?
Clerk: You don't have to.This is your knob menu.Just tick off the items you want for break fast.write down the time and hang n out8ide the door before you go to bed tonight．
柜台服务员:不用，这是您的点餐牌，把您要吃的写在早餐盘上，在睡觉之前挂到门外就可以了。

Guest: That's really convenient.
客户:真是太方便了。

Notes:
arrange v.安排
knob menu 点餐牌
tick off 标出
40.送餐服务
Clerk: Good moming.room seNice.In hat can I do for you?
柜台服务员:早上好，这里是客房部。

我能帮您忙吗?
Guest:I'd like a hamburger and a cup of coffee.My room number is 402.
客户:我想要一个汉堡和一杯咖啡，我的房间号是4020。

Clerk: OK.sir.We will bring n to you assoon ar possible.
柜台服务员:好的，先生，我们尽快把您点的餐送过去。

Guest: Thank you．
客户:谢谢。

41.接收订餐
Maid: Good moming.sir. Here is your breakfast.
服务员:早上好，先生,这是您的早餐。

Guerst:Thank you.Just put n on the table.
客户:谢谢，放到桌子上吧。

Maid:Is there anything I can dO for you?
服务员:还需要其他服务吗？
Guest: En,would yoo please gwe me some bread please?l am hungry now.
客户:嗯，再给我些面包好吗？我现在饿了。

Maid: OK.I will get you to me right now.
服务员:好的，我这就给您拿去。

42.询问付款方式
Maid: Room service.May I come in?
服务员:客房服务,我能进来吗？
Guest: Come in please.
客户:请进。

Maid: This is your breakfast.Can I put it here?
服务员:这是您的早餐，我能把它放这吗?
Guest: Sure.How much iS it?
客户:可以,多少钱？
Maid: That's $10.
服务员:10美元。

Guest: VVell here is the money,
客户:给你钱。

Maid: Sir,you don't have to pay right now.Just sign here and we will chargen to your account.
服务员:先生，你不必现在就付钱的。

只要在这签个宇就好了，我们会先记到您账上。

Guest: Fine.
客户:好的。

Notes:
account n.账户
44.催促早餐
Guest:Is that Room servioe?
客户：是客房部吗？
Clerk:Speaking. What can I do for you?
柜台服务员：是的，我能帮您什么忙吗?
Guest:I have madearoservation for my brealdast last night. But l still haven't got it.I am so hungry now.
客户：我昨晚预订了今天的早餐，可是到现在都还没有送来，我现在很饿。

Clerk:I am sorry.sir,I will check for you.what's your room number?
柜台服务员：对不起，先生，我为您查一下，您的房间号是多少?
Guest: 2030.
客户：2030
Clerk: Fine.we wdl send it to you right now.
柜台服务员：好的，我们这就给您送去.
45.请求服务生代买物品
Guest: Excuse me,could you do me afavor?
客户:打扰一下，能帮我个忙吗？
Maid:Of couse,what's the matter?
服务员:当然，什么事？
Guest:We are busy in preparing for the train.Would you please buy us some fruit?
客户:我们现在忙着为坐火车准备东西，你能帮我们买点水果吗？
Maid: What kind of fruit do you want?
服务员:你们想要什么水果?
Guest: Apples and pears,one kilo for each af them,please.
客户:苹果和梨各买一斤。

Maid: Sure,please grve me $10 in advance.l wil1 have thern bought for you.
服务员:好的，先给我10美元吧，我去给你们买。

Notes:
in a dvanoe提前，预先．
46.铺床服务
Maid:House keeping.May I come in?
服务员:客房部的。

我能进来吗？
Guest:Come in please.
客户:请进。

Maid:Good eveninig,sir.I come to make the bed. Shall I do it now or later?
服务员:晚上好，先生，我来铺床。

我现在做还是等一会？
Guest:Well,since you have come,do it now please?
客户:既然你已经来了，就现在吧。

Maid:That's aII.Have a nioestay here.
服务员：好的，祝您在这里住的愉快。

Guest:Thank you.Please get some soap for us.
客户:谢谢，请给我们取些香皂。

Maid:Just a moment.l will do it right now.
服务员:稍等，我这就去。

Notes:
make the bed铺床
47．请人打扫房间
Clerk: Room service.what can I do for you?
柜台服务员：客房部。

我能为您做什么吗？
Guest: would like to have my room deaned. Would you please send a maid here right now?
客户：我想请人打扫下我的房间,能叫个服务员过来吗？
Clerk: OK.someone will be there right away.
柜台服务员：好的，马上就到。

Guest: Thank you.
客户：谢谢。

48.要求在特定时间打扫
Maid:Housekeeping.may I come in?
服务员：客房部的,我能进来吗？
Guest:Coma in please.
客户：请进。

Maid:Good moming,sir,May l do your room now?
服务员：早上好，先生，我现在能打扫房间吗？
Guest:How long will it take?
客户：需要多长时间呢？
Maid:Your room will be raady in half an hour.
服务员：半个小时就可以了。

Guest:Well.would you please come back fifteen minutes late? We are to visit the Tower．
客户：嗯，你能不能15分钟后再打扫呢？我们要去参观塔。

Maid:Of course,sir.Have a good day.
服务员：当然可以，祝你们今天开心。

49.在前台
Guest: Hello.can you tell me how to use the telephone?
客户:你好，能不能告诉我怎么使用这个电话？
Clerk:lf you want to order meals,call 8801.lf you need other help,call 8803 and someone will be there.
柜台服务员:如果你想点菜，请拨8801，如果你需要其他服务，请拨8803，然后工作人员就会满足您的需求。

Guest: Thank you so much.By the way,is there a mail service?
客户:非常感谢，顺便问一下，有邮寄服务吗？
Clerk: Yes.you can take your letters to the counter over there.
柜台服务员:是的，您只要把想寄的信件放到服务台就可以邮寄。

Notes:
mail v.邮寄，寄信
counter n．柜台
50.询问洗衣程序
Clerk: Room service.What can I do for you?
柜台服务员:客房部，请问有需要帮忙的吗？
Guest:I have just checked in this aftemoon.l am wondenng whatI shall do if I want to have some dothes washed.
客户:我今天下午才住进来，如果我想洗衣服需要怎么做？
Clerk: There is a laundry fonn in your room ars well as a bag.Fill out the form and put them together with the laundry in the bag.The maid will come and pickh up.
柜台服务员:在你的房间有一张要洗衣服的表格和一个洗衣袋。

填写一下表格，并把它和耍洗的衣服一起放在袋子里，服务员会把它们取走。

Guest: That's convenient.Thank you.
客户:那挺方便，谢谢。

51.洗衣服务
Guest:Do you have laundry service?
客户:请问这里提供洗衣服务吗？
Clerk:Yes.We have an excellent service here.
柜台服务员:是的，我们这里提供优质的洗衣服务。

Guest:Well,would you please send someone t0 502?I have some clothes to wash.
客户:好的，请问能不能让一个服务员到502来一下？我有一些衣服要洗。

Clerk: OK.
柜台服务员:好的。

52.洗衣服如何收费
Clerk: Hello.housekeeping.Is there anything I can do for you?
柜台服务员:你好，客房部。

请问有需要帮忙的吗?
Guest:I would like to,have my dothes washed. VVhat's the rate?
客户:我想洗一些衣服，价格是多少?
Clerk: We charge $5 for a barrel.
柜台服务员:一桶5美元.
Guest:OK.here are the clotlhe8.
客户:好的，要洗的衣服在那里.
Clerk: Please ftll out the fomi sir.
柜台服务员:先生．请填一下这个表格。

Notes:
barrel n.水桶
53.询问何时能洗好
Maid: OK.sir.Your room is done.ls there anything else I can do for you?
服务员:先生，您的房间收拾好了，请问还有什么需要帮忙吗？
Guest: Would you please help me send these clothes to the laundry?
客户：请问能不能帮我把这些衣服送到洗衣房？
Maid: OK．sir.
服务员:好的，先生。

Guet: When will they be ready?
客户:什么时候可以洗好啊?
Maid: All the laundry will be ready by 5:00 this aftemoon.
服务员:今天下午5点之前所有的衣服都会洗好。

Guest: That's fine.Thank you.
客户:很好，谢谢。

54.请求熨衣服
Maid: Do you have anything to wash?
服务员:请问有什么要洗的东西吗？
Guest: Yes.Here you are.
客户:有，给你。

Maid: OK.They will be ready by 7:00.
服务员:好的，所有的衣服在7点前都可以洗好。

Guest: By the way.please have these suits pressed.
客户:请顺便把这些衣服熨一下。

Maid: Of course.sir.We will press all the clothes when they are deaned.
服务员:当然，我们会把所有洗好的衣服都熨一下。

Guest: You really do a good job.
客户:你们的服务确实很棒。

Notes:
press v.熨，烫
55.要求用冷水手洗
Guest:I would like to have this laundry done.
客户:我需要把这些衣服洗一下。

Maid:Please fill out the form first.
服务员:请先填写一下表格。

Guest:OK. By the way, l would liko to have this sweater washed by hand in cold water. It might shrink othervnse.
客户:好的，顺便说一句，请用冷水手洗这件毛衣，否则它会缩水的。

Maid:By hand in cold watsr. Got it.
服务员:用冷水手洗．知道了。

Notes：
shrink v.收缩，缩水
otherwise adv.否则
56.要求干洗
Maid: Are these the clothes you want to have washed?
股务员:这些是您想洗的衣服吗？
Guest: Yes. When can I get them back?
客户:是的，什么时候可以洗好?
Maid: Well,if they are collected right now, you can get them back tonight.
服务员:如果现在拿走，晚上就可以给您送过来。

Guest: That's fine.By the way,please have that surt dry cleaned.
客户:很好，顺便说一句，请干洗那套衣服。