外贸邮件回复
外贸邮件回复
外贸邮件回复第一篇：外贸邮件回复要样品和问目标价格。
in order to quote you a consideable price,we have to know more detail about this product.if you do not mind,pls send me a sample and attached your anticipated price or target price第二篇：外贸邮件回复外贸邮件回复范文：收到客户询盘时的回复：Dear Sir，We hereby acknowledge receipt your inquiry of XX,(products)and I just got the information form our production department, these standards are available for us.And the now pls check the quotation below: The specification you required: The length: The diameter: The material ……The price: XX usd /pcs FOB(Tian Jin)I hope this is the one in your favor, as an experienced company(ISO9001:2000)in the XX field for more than 20 years.And we take the opportunity seriously to cooperate with you.If you have any questions, pls feel free to contact me.I will try my best.Thanks and regards Singature客户询盘模糊，像客户询问规格Dear Sir，Thanks for your inquiry of our XX(products).On Dec.10th.And we are in XX field for many years, so we are confident we can do it.But the specification you given is still lack.Such as the diameter, material, quantity and so on…, so pls can you send us the details? The drawing(CAD)is ok.After we confirmed, we are happy to provide you with our good quality and competitive price.Looking forward your soonest reply, Thanks and regards Singature针对客人的讨价还价的回复 Dear Sir，Sorry for my late reply, Idiscuss with our boss for a long time, but regarding the price, it is near our bottom line, you know the market is changing everyday, and it is hard to cut more on cost as we need the products with best quality.But we treasure our first cooperation, so we allow you a 2% discount, this is the best I can do for you.I hope that if you have the will to co operate, pls don’t just focus on the price, the most important is the quality, I think.If you any comments, pls let me know.Thanks and regards, Angela 这个得针对情况，如果利润真的不太高，就这样写么有关系，如果老板太黑了，就给点折扣，关于价格不是一封两封的邮件可以搞定的，总之灵活点啦。
国外客户邮件回复感谢语
国外客户邮件回复感谢语1. Dear ..., thank you for your email. We appreciate you contacting us. 亲爱的...,感谢您的邮件。
我们非常感激您与我们联系。
2. Thank you for reaching out to us. We are glad to assist you.感谢您联系我们。
我们很乐意提供协助。
3. Thank you for your email. We are delighted to hear from you.感谢您的邮件。
收到您的邮件,我们深感欣喜。
4. Thank you for writing us. We are pleased to receive your email.感谢您与我们联系。
收到您的邮件,我们深感高兴。
5. Thank you for getting in touch with us. We are happy to help.感谢您与我们取得联系。
我们很乐意提供帮助。
6. Thank you for contacting our company. We sincerely appreciate it.感谢您联系我们公司。
我们衷心感激您的联系。
7. Thank you for reaching out. We are excited to assist you.感谢您的联系。
我们非常乐意为您提供协助。
8. Thank you for connecting with us. We are thankful for it.感谢您与我们取得联系。
我们对此心存感激。
9. Thank you for messaging us. We are grateful for your email. 感谢您向我们发送邮件。
我们对您的邮件心存感激。
10. Thank you for writing. We appreciate you getting in touch. 感谢您的邮件。
外贸英语邮件回复常用英语
外贸英语邮件回复常用英语当回复外贸英语邮件时，以下是20个常用的回复用语：1. Thank you for your email. (谢谢您的邮件。
)2. We have received your inquiry and will get back to you as soon as possible. (我们已收到您的询盘，将尽快给您回复。
)3. We appreciate your interest in our products. (感谢您对我们产品的关注。
)4. Please find attached the requested information. (请找附件中的所需信息。
)5. We are pleased to inform you that your order has been processed. (很高兴地告诉您，您的订单已经处理完毕。
)6. We apologize for the delay in responding to your inquiry. (对于回复您的询盘的延迟，我们深表歉意。
)7. We would like to offer you a discount on your next order. (我们希望能给您在下一个订单上提供折扣优惠。
)8. We are unable to meet your requested delivery date. (我们无法按照您要求的交货日期完成。
)9. We have forwarded your request to the relevant department for further review. (我们已将您的请求转发给相关部门进一步审查。
)10. We regret to inform you that the item you requested is out of stock. (很遗憾地通知您，您所请求的产品已经缺货。
外贸邮件回复常用语
推荐公司其他产品I visited your company web, find there are many goods match to our products。
We havea good price and quality, so I want to send some samples for youHope we can have more co-operations in the future报价Quote our best price based on 2，000m as belowYour feedback for our quotation would be much appreciated。
期待您对我们的报价的反馈信息We hope you will find our quotation satisfactory and look forward to receiving your order。
我们希望您对我们的报价满意并期盼您的订货.We hope this will be a good start for profitable business relations. 希望这将是我们互利商业往来的良好开端回复得迟表示歉意I am really sorry for the late reply，cause we do not take good care of your sample。
Sorry for my late reply要求增加订单起定量Is it possible to increase the quantity?因涨价需买方或卖方承担额外费用Please burden this raised cost for us, we are not able to burden this extra cost，as our price has been very low. Production time will extend for extra one week.Considering the long pleasant relationship，we will bear the extra costs and keep the price unchanged for this order。
跨境电商客服回复邮件常用话术
跨境电商客服回复邮件常用话术1. 感谢您的来信/留言。
Thank you for reaching out to us.2. 我们深表歉意对您的不便，并会尽力解决您的问题。
We sincerely apologize for any inconvenience caused and will do our best to address your concern.3. 非常抱歉，给您带来了困扰。
我们将立即处理您的请求。
We apologize for the inconvenience caused and will process your request promptly.4. 我们已经收到了您的信息，我们将尽快对您的问题进行调查。
We have received your message and will investigate your issue as soon as possible.5. 很抱歉，由于一些原因，我们无法处理您的请求。
We apologize, but due to some reasons, we are unable to process your request.6. 请您提供更多详细信息，以便我们能够更好地帮助您。
Please provide more detailed information so that we can assist you better.7. 非常感谢您的建议/建议。
我们将会将其上报给相关部门进行改进。
Thank you very much for your suggestion/feedback. We will forward it to the relevant department for improvement.8. 我们已经向物流公司查询了您的订单状态，一旦收到回复，我们将尽快通知您。
We have contacted the shipping company to inquire about the status of your order. Once we receive a response, we will notify you as soon as possible.9. 对于您的退款请求，请您提供相关的订单和付款信息，以便我们能够为您处理退款。
外贸英文礼仪回复
外贸英文礼仪回复
在进行外贸交流时，正确的英文礼仪非常重要。
以下是一些常用的外贸英文回复礼仪：
1. 感谢回复- Thank you for your reply.
2. 关于您的询问- Regarding your inquiry...
3. 我们已经收到了您的邮件- We have received your email.
4. 很高兴与您进行合作-It's a pleasure to do business with you.
5. 非常感谢您的耐心等待-Thank you very much for your patience.
6. 抱歉，我们无法满足您的要求- We apologize, but we are unable to meet your request.
7. 我们会尽快回复您的询问-We will respond to your inquiry as soon as possible.
8. 请提供更多详细信息-Please provide more detailed information.
9. 我们会认真考虑您的建议-We will take your suggestions into serious consideration.
10. 如果您有任何其他问题，请随时与我们联系- If you have any further questions, please feel free to contact us.。
外贸信函回复
外贸信函回复【篇一：外贸函电常用回复】1、 telex released b/l电放提单2、 for your reference 做为你的参考3、 sign back 签回4、 pls see attachment 请看附件5、 pls sign back the telex releae letter . 请签回电放信6、 pls find attached so for your reference (yr ref.) 请查收附件做为你的参考7、 pls make sure your cargo will send to our warehouse before tomorrow afternoon(18:00pm).请尽量将你的货在明天下午6点前送到我们的仓库8、 pls see attchment and cfm the b/l of xxx. 请收附件并且确认提单为xxx是否ok？9、 i receipted the telex released requirment , but no payment receipt , we can’t telex release this cargo.pls mail it to me hurry!我有收到电放函，但未收到付款收据，请尽快email过来，否则我们不能电放此票货物。
10、any further question, pls feel free to contact me, tks! 有任何问题，请及时联络我11、enclosed booking form for yr ref, pls fill it out by return附件所涵内容给你参考，请填好后回传给我12、enclosed our airport warehouse address for yr send the cargo tomorrow morning请于明天早上送货，附件为飞机场仓库地址13、pls find the attached , 1 filed for two telex release b/l to chicago and check it ‘s ok or not 请收附件，我已电放好了去芝加哥的两票货物，请检查是否ok？14、have received已有收到15、received with tks. 收到，谢谢16、received and will arrange s已收到且将会安排17、the s/o can use till next week. 这份s/o下星期也可以使用18、please confirm the attached bill by s请确认附件并传回19、please kindly advice yr po#. 请提供po号码20、please find the attached invoice for yr s 请查收附件中的付款单做参考21、i have release s/o to you , pls received it . 我已有释放s/o给你，请查收。
（完整版）外贸邮件回复常用语
（完整版）外贸邮件回复常用语产品报价（一）客户主动询价，我方报价Dear Mr./Ms XXThanks for your inquiry about XX products by e-mail dd xxxx, 2007!Now we here kindly quote you our best XX price as following: Products name:Specification, weight and size:Packing:Payment:Delivery time:Shipment fee:Quantity:Validity:Others:Pls review the above price and let us know your confirmation in an early date.Looking forward to hearing from you soon（二）我方主动询价，向客户报价Dear Mr/Ms XXWe have met somewhere / we knew your inquiry about XX products on alibaba. We are pleased we can supply them, now we here kindly quote you our best price as follows: Products name:Specification, weight and size:Packing:Payment:Delivery time:Shipment fee:Quantity:Validity:Others:Pls review the above price and let us know your confirmation in an early date.Looking forward to hearing from you soon.（三）询问客户产品规格：Dear Mr/Ms XXThanks for your inquiry about XX products on XX, 2007.In order to quote you right price, please inform us the detail specification such as size, weight, materials and so on.Looking forward to hearing from you soon.三问客户对报价的意见：1，第一次询问：Dear Mr/Ms XXRe XX products, We have quoted you FOB/CIF/ price by e-mail dd XXXX, 2007 Have you received it? Please check it and let me know your comments about the price.Looking forward to hearing from you soon.Dear Mr/Ms XXRe XX products, we have e-mailed you FOB/CIF/price after Canton Fair on Oct 24, 2006. Hope you have received it. What's your opinion? Can you accept it? If you have any problems, please let me know, I will try to solve it.Looking forward to hearing from you soon.2，第二次询问：Dear Mr/Ms XXRe the XX products, I have e-mail the FOB QINGAO price to you dd XX , 2007. And asked for your comments on XX, 2007. Butstill no reply . Have you received it? Please review it and let me know your comments. If any problems, please don't hesitate to contact us, We shall be pleased to be of service to you at all times.Thanks in advance for your quick reply!3，第三次询问：Dear Ms/Ms XXRe XX products, we have quoted you FOB/CIF/ price by e-mail after Canton Fair on Oct 24, 2006. But for a long time, you haven't replied us. So we sent two e-mail to you asking for your comments on Nov 9 and Nov 21, 2006. But still no reply. Now I 'd like to know whether you stillinterested in this item.Looking forward to hearing from you soon.Dear Mr/Ms XXRe XX products, we have contacted you two times. But still no your confirmation. Now our factory has been full of production. If you still can't confirm, I'm afraid we can't arrange for your order. So please inform your customer and send us confirmation as soon as possible.Looking forward to hearing from you soon.4,重新报价1）Dear Mr./Ms.XXRe XX products, we have quoted you FOB QINGAO price , But for a long time,you haven't reply us. So we sent two e-mail to you asking for your comments on Nov 13 and Nov 23, 2006. Now we here kindly requote you the adjusted price as follows: USDXX/pcHope you can accept this price.If sample required, we will send to you for your approval.Thanks in advance for your quick reply!2））Dear Mr./Ms.XXRe XX products,I have quoted you FOB QINGAO price We have checked our factory about the price, Now we here requote you the new price as follows,USDXX/pcHope you can accept this price.If sample required, we will send to you for your approval.5，询问对新价格的意见Dear Mr./Ms.XXRe XX products, in order to build our further business relationship. we have requote you new price on XX, 2007.Have you received it?. If you check other suppliers ,you will find this is our bottom price, hope you satisfied this time and accept it.五，订单f）样品合格，是否下订单，何时下订单（1）Dear Mr/Ms XXRe XX products, you told us the samples had passed the test. Now will you consider purchasing above items? Please let us know your opinion at an early date.Looking forward to hearing from you soon. Hope to start a new business in the near future!（2）Dear Mr/Ms XXRe XX products, you have sent us the test report on Dec 14, 2006. And informed us you would place an order for it. Now we still wait for your order. Could you tell me when you will place the order?g）催问客户下订单Dear Mr/Ms XXRe XX products，you told us you would purchase order on XXX , 2007. But we still no reply you order for a long time. Nowplease tell us when you will order so that we can arrange the production. ASAP.六，信用证h）催开信用证Dear Mr/Ms XXRe contract No。
外贸邮件简单回复 -回复
外贸邮件简单回复-回复尊敬的先生/女士，非常感谢您的来信/询盘，我们对贵公司对我们产品的兴趣表示赞赏。
以下是对您提出问题的详细回复：[中括号内的内容]第一步：理解问题首先，我们要确保对您的问题准确理解。
您在邮件中提到的[中括号内的内容]是对我们产品/服务的具体问题/需求。
我们非常重视每位客户的反馈，因此我们会一一回答您的问题。
第二步：回答问题1. [问题1][回答1]对于[问题1]，我们提供了以下解决方案。
[详细解释或介绍具体产品]。
此产品具有以下特点：[详细描述产品的特点和优势]。
2. [问题2][回答2]对于[问题2]，我们可以提供以下建议/解决方案。
[详细解释或介绍具体操作步骤]。
3. [问题3][回答3]对于[问题3]，我们很高兴能为您提供帮助。
[详细解释或介绍具体操作步骤]。
第三步：提供额外信息/建议除了回答您的具体问题外，我们还希望能提供一些额外的信息或建议，以满足您的进一步需求。
1. [相关产品/服务]如果您对我们的[相关产品/服务]感兴趣，我们可以为您提供更多详细信息或样品。
请告诉我们您的具体需求，我们将尽力满足您的要求。
2. [后续步骤]如果您对我们的回答有任何进一步的问题或疑虑，随时与我们联系。
我们的团队将竭诚为您服务，并提供您所需的支持。
第四步：结束再次感谢您的来信/询盘，我们非常期待与您合作的机会。
如果您有任何其他问题，请随时与我们联系。
最后，我们祝愿您和贵公司生意兴隆、事业蒸蒸日上！谢谢！最诚挚的问候，[您的名字][职位/公司][联系方式]。
外贸邮件回复常用语
推荐公司其他产品I visited your company web, find there are many goods match to our products. We have a good price and quality, so I want to send some samples for youHope we can have more co-operations in the future报价Quote our best price based on 2,000m as belowYour feedback for our quotation would be much appreciated.期待您对我们的报价的反馈信息We hope you will find our quotation satisfactory and look forward to receiving your order.我们希望您对我们的报价满意并期盼您的订货。
We hope this will be a good start for profitable business relations. 希望这将是我们互利商业往来的良好开端回复得迟表示歉意I am really sorry for the late reply, cause we do not take good care of your sample.Sorry for my late reply要求增加订单起定量Is it possible to increase the quantity？因涨价需买方或卖方承担额外费用Pleaseburden this raised cost for us, we are not able to burden this extra cost，as our price has been very low.Production time will extend for extra one week。
外贸回复邮件短句
邮件结束语1.please accept our thanks for the trouble you have taken有劳贵方，不胜感激2. we are obliged to thank you for your kind attention in this matter不胜感激贵方对此事的关照3. we tender you our sincere thanks for your generous treatment of us in this affair对贵方在此事中的慷慨之举，深表感谢4. allow us to thank you for the kindness extended to us对贵方之盛情，不胜感激5. we thank you for the special care you have given to the matter贵方对此细心关照，不胜感激6. we should be grateful for your trial order如承试订货，不胜感激7. we should be grateful for your furnishing us details of your requirements如承赐示具体要求，不胜感激8. it will be greatly appreciated of you will kingdly sed us your samples如承惠寄样品，则不胜感激9. we shall appreciate it very much if you will give our bid your favorable consideration 如承优惠考虑报价，不胜感激10. we are greatly obliged for your bulk order just received收到贵方大宗订货，不胜感激11. we assure you of our best services at all time我放保证向贵方随时提供最佳服务12. if there is anything we can do to help you ,we shall be more than pleased to do so. 贵公司若有所需求，我公司定尽力效劳13. It would give us a great pleasure to render you a similar service should an opportunity occur.我方如有机会同样效劳贵方，将不胜欣慰14. We spare no efforts in endeavoring to be of service to you我方不遗余力为贵方效劳15. We shall be very glad to handle for you at very low commission charges我方将很愉快和贵方合作，收费低廉16. We have always been able to supply these firms with their monthly requirements without interruption我方始终能供应这些公司每月所需的数量，从无间断17. We take this opportunity to re-rmphasize that we shall ,at all times,do everything possible to give you whatever information you desire我们借此机会在此强调，定会尽力随时提供贵方所需的信息18. We are always in a position to quote you the most advantageous prices for higher quality merchandise我们始终能向贵方提供品质最佳的产品，报价最为优惠19. This places our dealers in a highly competitive psdition and also enable them to enjoy a maximum profit这样可以使我方经营者具有很强的竞争力，还可获得最大的利润20. We solicit a continuance of your confidence and support 恳请贵方继续给以信任，大力支持一：开发信内容是陈毅冰同志的，大家在看时，考虑考虑，捉摸捉摸后可以适当模仿学习着这样写。
外贸邮件回复模板
未付款回复模板Dear $buyer,We have got your order of XXXXXX But it seems that the order is still unpaid. If theres anything I can help with the price, size, etc., please feel free to contact me. After the payment is confirmed, I will process the order and ship it out as soon as possible. Thanks！Best Regards$myname译文：我们已收到在产品发货后，告知买家相关货运信息：您好先生/女士非常高兴的告知您，邮递员刚刚取走您所买的产品。
您的产品将通过EMS的方式，在7个工作日后到达您那里。
物流单号为：***********，物流查询地址：*****物流信息更新到网页上需要1-2个工作日，我们会实时查看物流信息，如果由于物流出现耽搁，我们会及时的告知您。
期待您的回馈！网站评语：告知买家产品已经发货，并给买家一个初步的交易等待时间区间。
如果使用小包或碰到物流堵塞的意外，也可以在这封邮件告知买家，做好产品延迟到达的心理准备。
Hello Sir/MadamIt's a pleasure to tell that the postman just picked up your item from our warehouse. It's by EMS, 5-7 working days to arrive.Tracking number is： *********Tracking web is： ********You can view its updated shipment on the web, which will be shown in 1-2 business days. Also our after sales service will keep tracking it and send message to you when there is any delay in shipping.We warmly welcome your feedback.货物到达海关后，提醒货运相关进展：Hello Sir/MadamThis is **. I am sending this message to update the status of your order. The information shows it was handed to customs on Jan. 19. Tracking number：************. You can check it from web: ***************.You may get it in the near future. Apologize that the shipping is alittle slower than usual. Hope it is not a big trouble for you.Best Wishes.您好先生/女士我是**。
外贸邮件-史上最全的回复询盘模板
外贸邮件－史上最全的回复询盘模板模版给大家提供个初期的解决思路，实际中要根据自身的问题做出相应的回复1.未付款订单Dear $buyer,We have got your order of XXXXXX。
But it seems that the order is still unpaid. If theres anything I can help with the price, size, etc., please feel free to contact me. After the payment is confirmed, I will process the order and ship it out as soon as possible. Thanks！Best Regards$myname译文：我们已收到你的订单，但订单似乎未付款。
如果在价格和尺寸上有什么能帮助的，请随时与我联系。
当付款完成，我将立即备货并发货。
谢谢！提示：请根据您产品自身特点对描述内容进行修改。
2.已付款订单Dear $buyer,Your payment for item XXXXXXXhas been confirmed. We will ship your order out within XXX business days as promised. After doing so, we will send you an e-mail notifying you of the tracking number. If you have any other questions, please feel free to let me know. Thanks!Best Regards$myname译文：您的订单编号为XXXXXXX的款项已收到，我们将在承诺的XXX天内发货，发货后，我们将通知你货运单号。
如果您有任何问题请随时联系我。
外贸邮件范文及翻译_外贸邮件回复技巧
外贸邮件范文及翻译_外贸邮件回复技巧邮件范文1:Dear [Client's Name],Thank you for your email and your interest in our product. We appreciate the opportunity to do business with you.Regarding your inquiry about product specifications and pricing, please find attached our latest product catalogue. It includes detailed descriptions, specifications, and pricing for all our products. We believe that you will find the information you are looking for.Thank you again for considering our products.Best regards,[Your Name]亲爱的[客户的姓名]感谢您的邮件和对我们产品的兴趣。
我们很高兴有机会与您合作。
如果您还有任何进一步的问题，或者我们能提供任何其他帮助，请随时告知。
我们致力于提供优质的客户服务，期待与您合作的可能性。
再次感谢您考虑我们的产品。
谢谢并致以最诚挚的问候[您的姓名]邮件范文2:Dear [Client's Name],To proceed with your order, please confirm the quantity and specifications of the products you are interested in, as well as the shipping address. Upon receiving this information, we will prepare a proforma invoice for you.If you have any further questions or need assistance, please do not hesitate to contact us. We are here to help and look forward to the opportunity to do business with you.Best regards,[Your Name]亲爱的[客户的姓名]针对您对运输选择的询问，我们提供多种选项以满足您的需求。
外贸邮件简单回复
外贸邮件简单回复尊敬的先生/女士，非常感谢您的来信。
我们对您对我们公司产品的兴趣表示赞赏，并感谢您对我们的提问。
以下是对您提出的问题的回答：1. 产品询问：感谢您对我们公司产品的兴趣。
我们很荣幸地向您介绍我们的产品。
我们公司专门从事……（产品介绍）。
我们的产品具有以下优势：高品质、竞争力的价格、可靠的交货时间等。
我会将我们最新的产品目录以及详细的规格、报价表发送给您。
请查收附件。
2. 价格要求：非常抱歉，但在没有更多关于您所需产品的具体信息的情况下，我们无法提供具体的价格。
请您提供更多细节，例如产品型号、数量、交货地点等，以便我们能够为您提供准确的报价。
3. 交货期要求：我们非常重视客户的时间要求，并且会尽力满足。
但是，交货期取决于许多因素，例如产品的数量、目的地和运输方式等。
一般情况下，我们会在收到正式订单后的2-4周内安排交货。
我们将确保及时通知您最终的交货日期。
4. 付款方式：我们公司接受多种付款方式，包括电汇、信用证和支付宝等。
请告知我们您更喜欢的付款方式，以便我们能够提供更多相关信息。
5. 样品要求：很高兴您对我们的产品感兴趣。
我们愿意提供样品，但可能需要收取一定的样品费用以及快递费用。
请您告知我们您需要哪种样品以及送达地址，以便我们能够准备并安排快递。
再次感谢您对我们公司的关注。
如果您有任何其他问题，或者需要进一步的信息，请随时与我们联系。
我们期待与您建立良好的合作关系。
祝好！此致张三销售经理ABC公司。
外贸邮件的回复
Price： 10usd/pcs
For purchase quantities over 1，000pcs of individual items we would allow you a discount of 1%． Payment is to be made by irrevocable L．C at sight．
Re： SWC Sugar
Dear Sirs，
We are in receipt of your letter of July 17， 2002 asking us to offer 10，000 metric tons of the subject sugar for shipment to Japan and appreciate very much your interest in our product．
1．．无法提供客户想要的产品时回复
Dear
Thank you for your enquiry of 12 March cate 9 cable．
We appreciate your efforts in marketing our products and regret very much that we are unable to supply the desired goods due to excessive demand．
/item.htm?id=37163667077&ali_refid=a3_419095_1006:1103660891:6:%C6%C2%B8%FA%C5%AE%B5%A5%D0%AC:93c937ece1aa8d4963536cccaf89f16d&ali_trackid=1_93c937ece1aa8d4963536cccaf89f16d&spm=a2106.m5221.a3z02.5.oixFFT&scm=1029.newlist-0.1.0
回复外贸客户邮件的礼貌用语模板
尊敬的客户，感谢您对我们公司的产品和服务表现出的兴趣。
我们非常荣幸能有机会与您合作。
为了更好地回复您的邮件，以下提供了一些回复外贸客户邮件的礼貌用语模板，希望对您有所帮助。
一、对客户表达感谢1. 非常感谢您的来信，对我们的产品表现出了浓厚的兴趣。
2. 衷心感谢您对我们公司的信任和支持。
3. 谢谢您对我们的产品提出的宝贵意见，我们会认真对待并改进。
二、对客户提出的问题进行回答1. 关于产品的规格和性能，我们提供以下信息供您参考：2. 您对产品的质量有所疑问，我们可以提供一些相关的资质证书和检测报告给您参考。
3. 针对您关心的价格问题，我们可以根据您的订购数量和其他具体条件进行详细的报价。
三、对客户提出的合作意向进行回应1. 我们对能与贵公司合作深感荣幸，愿意与贵公司共同发展。
2. 如果您对我们的产品有意向进行批量采购，我们可以提供优惠的批发价。
3. 我们已经收到了贵公司的意向合作意向，我们会尽快派专员和您具体进行商谈。
四、对客户提出的其他建议或意见进行反馈1. 关于您提出的产品包装问题，我们会进行进一步的研究和改进，确保产品的包装符合贵公司的要求。
2. 对于您所提出的售后服务要求，我们会完善我们的服务体系，确保为贵公司提供更加完善的服务。
五、结束语1. 再次感谢您对我们的关注和支持，期待与您的合作。
2. 如果还有任何疑问或需求，请随时与我们通联，我们将尽最大努力满足您的需求。
3. 期待您的早日回复，谢谢！以上就是回复外贸客户邮件的礼貌用语模板，希望对您有所帮助。
如果还有其他任何问题，请随时与我们通联。
期待与您的合作！至此，祝商祺！谨启【贵公司名称】【您的尊称】由于篇幅限制的原因，以上内容已经包含了礼貌用语模板的基本要点，因此接下来将进一步扩展和深化邮件回复的内容。
续写如下：六、对客户提出的定制需求进行回应1. 针对贵公司提出的定制需求，我们非常乐意为贵公司量身定制产品，以满足贵公司的特殊需求。
我们将安排专人与贵公司的相关负责人详细交流，以确保定制产品符合贵公司的预期。
外贸邮件回复常用语
推荐公司其他产品I visited your company web, find there are many goods match to our products. We have a good price and quality, so I want to send some samples for youHope we can have more co-operations in the future报价Quote our best price based on 2,000m as belowYour feedback for our quotation would be much appreciated 信息 We hope you will find our quotation satisfactory and look forwardto receiving your order. 我们希望您对我们的报价满意并期盼您的订货。
We hope this will be a good start for profitable business relations. 业往来的良好开端 回复得迟表示歉意I am really sorry for the late reply, cause we do not take good care of your sample. Sorry for my late reply要求增加订单起定量Is it possible to increase the quantity ？ 因涨价需买方或卖方承担额外费用Please burden this raised cost for us, we are not able to burden this extra cost, as our price has been very low. Production time will extend for extra one week.Considering the long pleasant relationship, we will bear the extra costs and keep the priceunchanged for this order. Hope we can have more co-operations in the future, quality products at good price are always supplied for customer. 价格变动， P/I 确认回传、货款安排Because of the rising cost of raw materials, we have to adjust price. Please check the attachedProforma invoice. ( Please check the new price in attached proforma invoice.) After you stamp and sign it, then we start the production.Please arrange 100% T/T in advance, after receive your payment, we will start the production.Please sign the P/I and send back to us by email today, after we received your signed P/I, then we start the production immediately tomorrow morning.我们老客户，尽力满足要求You are our old customer; we always would like to try our best to meet your requirement 样品、货物即将完成时The pre-making samples will be priority to send you asap.The goods will be ready soon, pls advise your forwarder information and arrange your depositURGENTLY .We will finish the production about December 20th.。
怎么回复外国客户的邮件
一、询盘为泛问所有产品内容大多如下：We are interested in all your products, could you please send us more information and samples about your products and price list?回复可参考如下：Dear Sir/ Madam,Thanks for your inquiry at .We are professional supplier for XX(产品名) at competitive price, located in XX(公司地址). By now our products have been exported to XX(出口国别或地区). Here is the attachment with some pictures & price of our products that may suit your mar ket requirements. Also you’re welcome to check our website(xxx) for more details and select your interested products.We’re sincerely looking forward to developing business with you, If any comments, we would be glad to discuss in details through MSN：XXX \ mails or any way you like. (附件内容可挑选一些公司主打产品或通过搜索初略客户市场需求后可推荐的产品类型)二、询盘为针对公司具体产品发的询价此类询盘价目标性较强，真实有效性较高，需重点跟进。
倘若已据询盘内容做出了具体回复，并报了价格，但买家没有再回邮件，可发以下邮件提醒：Dear Sir/ Madam,Several days no news from you and sincerely may all go well.Now I am writing for reminding you about our offer for XXX(品名) dated on XXX as reply to your inquiry from Have you got (or checked) the prices or not? Any comments by return will be much appreciated. It will be our big pleasure if we have opportunities to be on service of you in near future.Looking forward to your prompt response.3.告诉您不及时回复邮件的原因Dear，I receive more than 10 offers every day and it will take me some times to look into each and every offers. I will contact you in the future if you are in our selection of companies. Many thanks for your co-operation.4.可能暂时不需要您的产品，但会问其他产品或者详细咨询一些与产品相关的问题，如：Dear，Sorry for delay in my reply.I have been so busy searching through all the mails, concerning the item of XX(产品). May I ask you, where you purchase XXX(可能是产品相关行业的其他产品或产品的材料部件). Currently We’re interested in this subject.In the coming days, I will reply concerning some samples.5.想借机刺探军情的Dear,Sorry for the late reply. I will get back with you later.I am very busy at the moment. If you have US customer as reference, that would help a lot. I am not here to steal information. We use reference in US to generate trust, just like you have“connections” (friends) among Chinese.6.讨价还价Dear,Thanks for your reply, I have received your quote and I am currently looking through all of the quotations that I have received. Currently your prices aren’t the best but your products are very good. If you could make your prices more competitive I am sure we would be putting an order in with you very soon.。
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收到客户询盘时的回复：Dear sir,We hereby acknowledge receipt your inquiry of XX,(products)and i just got the information from our production department,these standard is available for us.and the now pls check the quotation below:The specification you required:The length:The diameter:The material........The price:XX usd /pes FOB(tian jin)I hope this is the one in your favor,As a experienced company (ISO9001:2000)in the XX filed for more than 20 years.and we take the opportunity seriously to cooperate with you.if you have any questions ,pls feel free to contact me.i will try my bestThanks and regards签名客户询盘模糊，向客户询问规格Dear sir,Thanks for your inquiry of our XX(products).on dec.10th.and we are in XX filed for many years,so we are confident we can do it.but the specifications you given is still lack.such as the diameter,meterial,quantity and so on.....,so pls can you send us the details?the drawing(cad)is ok.After we confirmed,we are happy to provide you with our good quality and competitive price.Look forward your soonest reply,Thanks and regards签名针对客户的讨价还价的回复Dear sir,Sorry for my late reply,i discuss with our boss for a long time, but regarding the price,it is near our bottom line,you know the market is changing everyday,and it is hard to cut more on cost as we need the products with best quality.But we treasure our first cooperation,so we allow you a 2%discount,this is the best i can do for you.I hope that if you have the will to cooperate,pls don’t just focus on the price,the mo st important is the quality,i think.If you any comments ,pls let me know.Thanks and regardsAngela这个得针对情况，如果利润真的不太高，就这样写没有关系，如果老板太黑了，就给点折扣，关于价格不是一封两封的邮件可以搞定的，总之灵活点啦应对客户的迟迟不回复的邮件:Dear sir,Did you receive our quotation on dec12th?and no reply from you.i was waiting until all the colleagues left the office. May be you are very busy.So pls can you take some time to give me a reply?and kindly give me some advice on XX(products)Look forward your replyThanks and regardsAngela面对客户迟迟不回复Dear sir,How are you these days?I am angela from XX company,hope you still remember me.you sent us a inquiry of XX products.And we quoted for you on dec 12th.Can you send me a reply which can stated your advice?you know we usually keep our client’s data and advice in the achives,so that we make special and divide plan and schedule for each client.At the same time we can improve our service according to them,if there’s some fault and in our works.So pls take a few time to tell me some advice on our business.ok?thanks very much.针对报价了不回复的Dear sir or madam,Hope you still remember me,i sent you quotation for XX(products)on XX(date)，well maybe you are very busy ,and i understand.I review your websit very carefully, and have much interests to make a start for our cooperation,to provide the best special service.Could you give me some advice so that we can do betterBest regards1、therefor we always put the quality as the first consideration因此我们总是把质量放在第一位的2、would it too much to ask you to respond my question by tomorrow?可以请你在明天以前回复吗3、the price we give is almost reach our bottom line我们所给的价钱已经接近我们的底线了4、the validity of the quotation is about the 10days报价的有效期大概是十天左右5、moreover we keep the price close to the costs of the production.再说，我们的价格已经接近生产费用的边缘1、will you kindly tell the quantity you require so as to unable us to sort out the offers?为了方便我们报价，你能告知数量吗，2、you should take the quality into consideration你必须考虑到质量问题3、we may reconsider our offer if your order is big enough如果你们数量足够大的话，我们可以重新考虑价格4、i ’d like to tell you what i think about that我想告诉你一些我的想法5、but consider the quality ,our price is quite reasonable.但是考虑到质量，我们的报价是很合理的一些实用英语系列：收到来信：1、i have just received your kind letter.2、i was very happy/glad/delighted/pleased to receive your letter yesterday morning.3、your kind letter of saturday arrived this morining久未通信：1、pls pardon me long in writing to you2、i must apologize for not having written to you previously未及时回信1、i apologize for the delay in my reply2、i apologize for being a day late with the delay reply to you3、having lost your last email ,i have not been able to reply sooner久无音信：1、i have not heard a word you for a long time2、there has been no news from you for ages3、As i have not heard of you for long,i feel anxious表示歉意难过：pls accept my sincerest apologies for the inconvenience i fear we caused you遇到不好的事情1、i have deeply grieved to hear the death of your father2、i was most distress to learn from your letter of the illness of your father谈谈开发信的事情还蛮感谢大家，我要继续努力啦，不然对不起版主，呵呵其实我也还是做外贸就10月左右，所以经验什么的都不是很成熟，在总结自己的同时希望帮到比我还新的朋友，前辈不要拍我板砖哦。