咨询公司案例面试经验总结及案例分析
【案例面试】45分钟,你会经历什么
【案例面试】45分钟,你会经历什么?注:部分资料来源于某咨询公司。
要想进入MBB,一般需要经过4到6个一对一的案例面试。
每个案例面试由一位项目经理或合伙人作为面试官,每个面试的时间都是45分钟。
只有每一个面试官都认可你的面试表现,你才有可能进入下一轮和最终拿到offer。
通常情况下,45分钟的案例面试分为三个部分:行为面试、案例分析和问答环节。
一、行为面试(5-10分钟)行为面试主要围绕你的个人背景展开。
面试官希望在面试过程中能对你有进一步的了解,看你是否适合该公司。
例如,面试官可能要求你介绍,在以往的某个团队环境中,你通过何种方式在团队中发挥作用。
面试官也可能请你谈谈,你曾经怎样克服障碍,说服其他人接受一个他们原本极力反对的决策。
面试官也可能只想了解一下你为什么会选择到该公司工作。
二、案例分析(30分钟)案例分析是每场面试的核心。
面试官会通过一个案例研究,让你有机会展示和证明解决问题的技能。
因为这些案例基本上是基于面试官自己亲身经历过的客户项目。
而借此机会,你也能够对该公司的战略咨询工作有独特而深入的了解。
案例研究通常是给出一个商业问题,需要你和面试官共同解决。
解决这样的问题,通常不需要非常丰富的行业和流程专业知识。
面试官给出的案例通常也没有正确与错误的答案。
相对最终的解决方案而言,面试官更看重你在分析过程中提出的问题和你的思考过程。
下面我们就举一个案例分析的例子,让大家感受下这个神奇的30分钟。
值得注意的是,案例面试通常是Interviewee-led。
也就是说,在面试官简单说完案例的背景后,剩下的就都靠应聘者来主导。
除非应聘者主动询问,面试官一般不会主动提供信息或者数据。
因此,应聘者需要知道该问什么问题,组织自己的分析框架,向面试官获取数据,进行分析和为客户提供建议。
以下黑色部分是面试官的对白,蓝色部分是应聘者的对白。
(首先,面试官简要说明背景)Your client is GenCo, a large, international,diversified company with a health care division that produces a wide variety ofmedical instruments and related services. Five years ago, it expanded into thehealth care software industry by purchasing MedCount, which markets administrative systems to largeU.S.hospitals. These systems are designed primarily for back-office functions; theyare not designed for managing patients or providing other physician and technicalsupport. Since it was purchased, the software division has failed to deliverthe growth needed to justify the multiple GenCo paid for it. GenCo feels it hasalready squeezed margins as much as possible, and now is looking for new salesopportunities. MedCount turned to BCG to help identify potential ways toincrease revenues. How would you approach this problem?(接下来,应聘者需要和面试官确认自己对案例的理解)First, let me make sure I understand theproblem. The parent company produces medical devices and services, but before theacquisition was not involved in health care software. The company itpurchased,MedCount, sells only administrative systems software to large hospitals. It isnow looking for opportunities to increase revenues. That is correct.Could I take a moment to jot down a few thoughts?Sure, that would be fine.(然后,应聘者需要花几分钟写出来分析该案例的框架)I would suggest using the following framework:∙ First, I'd want to understand the market size and growthrates for MedCount's market and related software markets.∙ Next, I would like to explore the competition and theirmarket shares.∙ Third, I would like to examine customer requirements andthen, giventhose external conditions, look at the division'scapabilities tounderstand how well prepared it is to meet theneeds of the marketplace.(接下来,应聘者将根据自己的分析框架,对案例展开分析)That sounds fine. So what do you want to knowabout the market?Well, the first hurdle would be to identifythe markets the company wouldbe interested in. Besides administration systems,what other types ofmedical software systems do large hospitals purchase?There are many software systems, but for thesake of time, the team focusedon three primary markets: administration systems,patient administration, andphysician support systems.What do those systems do?Patient administration includes systems likeadmissions and tracking.Physician support systems are more specialized, forindividual physicianprocedures.I would like to know how large each marketis and how fast each isgrowing. I would use secondary sources such as pressreleases, analystreports, and published market studies, to obtain this information.Great! That is what we did during the marketstudy. Our information revealedthe following market sizes and growth rates.Administration Patient administration Physician support Market size ($M);1,5001,0001,200Growth rate5%5%12%From a size and growth perspective, physiciansupport systems lookslike a very attractive market. I'd like to know a littleabout the customers themselves. The client is currently targeting largehospitals.Approximately what percentage of the market do they represent?We were unable to get an exact break down,but we know that these hospitalsmake up the vast majority of the total medicalsoftware market.That would make sense, since the more sophisticatedprocedures at ahospital might necessitate more advanced software solutions. Iknow thatthere have been a lot of changes in the industry as a result ofmanagedone. I would want to look at their financials, annual reports,and press releases to find out a bit more about their strategy in each of theseareas. You'd find that they recently enteredthese noncore markets. Why might they have done that?Perhaps, like our client, each had a strongposition in its own segment, HTI in patient administration and HCS SoftwareSystems in physician support. Maybe they too decided to branch out into theother segments to find additional growth.That is a very good hypothesis. Let's say thereis evidence in the sources you consult that supports your assertion.Well, if that were true, these two companiescould be a threat not only in the other two segments, but also in our client'ssegment, administrative systems. It looks as if the client is slowly losingmarket share in its segment, since it is growing more slowly than its market.Good observation.The market and competitor trends couldalso suggest that the client may want to enter these other markets. Inparticular, the physician support market looks attractive, given it has high growthand lack of a dominant competitor. The higher gross margins may provide attractivereturns on the necessary investment in software development.However, the patient administration marketmay also be attractive. Although it is more concentrated and offer slowermargins than physician support, the client may be able to enter this segmentwith a smaller up-front investment. Given the trend toward upgrading existingcomputer systems, it may be important for MedCount to have a product offeringin each of the three market segments. That should not be too difficult,sincethe company is already in the software industry. Perhaps, but you should think a littlemore closely about these types of software. Are all software systems alike?Well, let me think about that for amoment. I suspect patient administration would have relatively low entry barriers.From your earlier description, these systems appear to be pretty basic, dealingprimarily with admissions and patient tracking. However, the entry barriersinphysician support might be higher, since these systems are more complex andthere are probably multiple systems for the various physician procedures. Iguess it would be harder to get into those types of systems.That would make sense.Since the company might want to go into onlysome of the segments, I would want to know how important it is to have productsin all three segments. Do we know if the competitors are marketing heirproducts as a bundle?How might you find that out?Since it would be difficult to talk to acompetitor directly, I would probably target a competitor's customer, particularlyone that just converted from our client's software.Let's say you get an interview with a customerthat recently switched to HTI. You discover that the competitor was offering ita better pricing deal and service for software products in all three segments.How were MedCount's software and serviceperceived in relation to those of competitors?The customer thought that its administrativesystems were adequate, "the old standby," but not stellar.Were there any other key reasons it switchedfromMedCount's system? When it decided to upgrade its systems, ittried to contact MedCount, but could never get a representative to describe itsoptions.Interesting. How did HTI perform?The HTI representative had heard that the companywas considering switching software vendors and provided a sales representativeto pitch HTI's administrative product the next day.It definitely sounds as if there was a problemwith the sales function and that customer relations need to be improved,particularly for the larger hospital chains. There also seems to be anadvantage from both a marketing and sales perspective in having multiplesoftware products. I would want to confirm those views by doing furtherinterviews.Let's say further interviews support thoseassumptions.Since we have already looked at theexternal conditions, I would like to move on to the client itself. I'd like to knowmore about its marketing and selling organization as well as its software developmentskills.So far, we knowthat our client offers administrative software and that there may be a problemwith sales and marketing. Could you tell me a little about the marketingdepartment?The marketing department is organized regionally.Teams are assigned to hospitals within each state or geographic region, such asNew England.That could explain some of the problems withMedCount's marketing and sales. If hospital purchasing is centralized, the marketingorganization may be outdated. Does the company have any teams dedicated to thefour or five biggest hospital networks?No, there are no dedicated teams. They talkedabout doing that for a while, but it conflicted with the regional structure ithad in place.With regard to software, does thecompany feel it has any strengths or weaknesses?It feels that their administrative productis very strong ("best of breed") and is the dominant technology. Also,the product is modular in design, which allows for easier upgrades. Althoughthecompany has never branched out into other market segments, the softwaredevelopers believe that certain modules could be used to build the foundationfor other administrative software programs. The company feels customer supportis also an area in which it excels.(最后,应聘者需要对案例分析进行总结,并为“客户”提供建议)Let's start with our client's market. Theclient dominates the administrative software market, which is fairly large butgrowing slowly, and the company appears to be slowly losing market share. Patientadministration is also growing relatively slowly.Both markets are relatively concentrated andappear to offer lower margins than physician support. The physician support marketis large and less concentrated, and could potentially provide higher margins,but would require a larger investment. The hospital market itself is becomingmore concentratedand is pushing to consolidate vendors. The purchasing agentis often the same for the three types of software.Looking at our client's competitors, two,HTI and HCS Software Systems, appear to be particularly threatening. Each has adominant position in one segment and is branching out into other areas. Theyappear to be marketing their products and services as a bundle and are usingservice as a key point of differentiation.The client offers only one type of systemand appears to have some weaknesses in its marketing organization, particularlyin marketing to the larger hospital networks, which offer the most promisingmarket opportunities.How would you recommend proceeding?The first priority should be to fix the marketingorganization, particularly for the large hospital networks. MedCount will havetrouble expanding into new markets if it can't defend its current position andshore up its existing customer relationships. There should be a team dedicatedto each of the major chains. The client should also look at improving customertracking so that it is clear when its customers are going to upgrade. Thereshould also be clear contacts so that the customer can easily keep in touch withMedCount.Next, I would recommend that the client exploreentering the other market segments by leveraging its dominant position inadministrative systems. At first glance, patient administration does not appearto be very attractive, with slow growth, low margins, and large, dominantcompetitors. There appears to be some advantage, however, in having productsacross the product range. I would recommend that we interview some of MedCount'sexisting customers to better understand their needs and future IT requirements.If the customer base is interested in one software provider for bothback-office administration and patient administration functions, this segmentlooks promising.If the client does decide to enter this market,it should look at thelowest-cost method of entry, either developing a productinternally or acquiring a competitor. The modular design of its existingadministrativesoftware suggests internal development of the patient administrationproduct may be the way to go, but we would need a more thorough comparison ofthe internal development and acquisition options, including both cost and timeto market. I think that physician support offers our client an exciting growthopportunity, given its high margins, high growth, and fragmented competition. Iwould definitely think about an acquisition strategy, since the client may lackthe technical capabilities to enter this specialized market. I would recommendgoing for one of the larger companies, as that would give the client a strongerposition. Smaller companies would probably not offer an important enoughposition in the market. More research would be needed, however, for us tobetter understand the intricacies of the market and each potential acquisition.Those are very interesting conclusions. Thankyou.三、问答环节(5-10分钟,具体情况取决于45分钟里剩下多少时间)问答环节由应聘者向面试官提问。
招聘中的法律案例分析题(3篇)
第1篇一、案例背景某科技公司(以下简称“科技公司”)是一家专注于人工智能领域的高新技术企业。
为了扩大公司规模,提升市场竞争力,科技公司决定招聘一批优秀人才。
在招聘过程中,科技公司通过其官方网站发布招聘信息,吸引了众多求职者。
在筛选简历和面试环节,科技公司发现了一名非常优秀的候选人,以下简称“张先生”。
张先生拥有计算机科学硕士学位,曾在多家知名互联网公司担任研发工程师,具备丰富的项目经验和良好的技术能力。
在面试过程中,张先生表现出色,得到了科技公司面试官的高度评价。
然而,在背景调查阶段,科技公司发现张先生在上一家公司离职时,存在严重违反公司规定的行为,具体如下:1. 张先生在离职前一个月,未经公司批准,私自将公司核心代码上传至个人GitHub账号,并在其个人博客上公开分享。
2. 张先生在离职后,曾在多个社交平台上发表对公司不满的言论,并透露了公司商业机密。
二、法律问题1. 科技公司在招聘过程中,是否有权对张先生进行背景调查?2. 张先生的行为是否构成侵犯公司商业秘密?3. 如果科技公司决定不录用张先生,是否需要承担法律责任?三、案例分析1. 科技公司是否有权进行背景调查根据《中华人民共和国劳动合同法》第三条的规定,用人单位有权了解劳动者与劳动合同直接相关的基本情况。
在招聘过程中,科技公司对候选人进行背景调查,属于了解劳动者基本情况的行为,符合法律规定。
然而,根据《中华人民共和国个人信息保护法》的规定,用人单位在收集、使用个人信息时,应当遵循合法、正当、必要的原则,并征得个人信息主体的同意。
因此,科技公司进行背景调查时,应当遵循以下原则:(1)合法性原则:调查内容与招聘职位直接相关,不得超出合理范围;(2)必要性原则:调查方式应当合法、合理,不得侵犯劳动者的合法权益;(3)知情同意原则:在调查前,应当告知劳动者调查目的、方式、范围等事项,并取得其同意。
2. 张先生的行为是否构成侵犯公司商业秘密根据《中华人民共和国反不正当竞争法》第九条的规定,商业秘密是指不为公众所知悉、具有商业价值并经权利人采取保密措施的技术信息、经营信息等。
【海归招聘会】咨询公司面试的Case Study,这样做准能过
【海归招聘会】咨询公司面试的Case Study,这样做准能过●●●想从100个candidate中,脱颖而出?那么,你必须知道如何搞定面试的案例分析环节(Case Study)。
咨询公司和投资银行的申请人背景大同小异,真正起到筛选作用的是面试中案例分析环节。
过去三年,我曾在三家咨询公司干过,目前我们正在招收管培生项目。
这里是一些关于面试的建议。
●●●勤能补拙,请多加练习!事实上,没人有这方面的天资。
这是一门需要后天练习的学问。
一旦进入到分析员的角色里,公司会提供资源对这部分员工进行培训,让他们适应公司的研究方法论。
所以,在面试阶段,候选人必须展示对案例分析的基本认识和日后的发展潜力。
面试官希望看到你能够通过逻辑缜密和高效的方法解决问题。
面试之前,你必须熟谙申请公司官网的客户及其信息,竞品的信息也必须同时关注。
所有成功的候选人在之前都有练习,正是不断的练习让他们在面试中胸有成竹。
其实,最好的练习就是参与面试。
在面试中,无论是面试官的明示或是暗示,你都可以得到反馈和指导。
如果你得到了这样的讯号,那么就坦然地接受并作出改变,或者你也可以说明你的方法为什么更好。
你对问题的反应能力也是面试官考核的一个方面。
●●●建模是开始面试之前,你必须学习掌握所有分析问题的模板。
举个简单的例子,你必须知道怎样将成本拆分成可变成本和不可变成本,或是把收入拆解成定价和数量。
然后再尝试通过更加具体的方式,比如市场营销的4P模式来解决问题。
面试官希望你知道一些方法论或是商业模式,因为咨询公司天天都在使用它们。
这些方法论或是模式让你的思考更加有结构,帮助你更快的得到几个“相互独立,完全穷尽”(MECE)的选择来解决问题。
然而,面试过程中,千万别做以下两件事。
一,千万别解释你的模板或是使用的原因。
模板只是为了建构你的答案,毕竟客户只关注如何解决问题而不是解决问题所采用的模板。
所以把面试官当成你的客户吧!二、跳出惯性思维的圈子。
运用已知的模板解决未知的问题,这正是一流咨询公司引以为傲之处。
咨询面试题目(3篇)
第1篇一、案例分析题题目1:某知名电商企业近年来销售额持续增长,但客户满意度有所下降。
请结合以下信息,分析问题并提出解决方案。
背景信息:1. 企业近年来加大了市场投入,广告宣传力度加大。
2. 企业产品线丰富,涵盖服装、家居、食品等多个领域。
3. 企业在物流配送、售后服务等方面表现良好。
4. 客户满意度调查结果显示,客户对产品价格、品质、售后服务等方面满意度较高,但对购物体验、页面设计等方面满意度较低。
问题:1. 分析客户满意度下降的原因。
2. 针对问题,提出提升客户满意度的解决方案。
解析:1. 客户满意度下降的原因可能包括:a. 购物体验不佳,页面设计不够人性化,导致用户操作不便。
b. 市场竞争激烈,同类产品众多,用户选择余地较大。
c. 广告宣传过于集中,可能导致用户产生审美疲劳。
2. 提升客户满意度的解决方案:a. 优化页面设计,提高用户体验,如简化操作流程、优化产品展示等。
b. 加强与用户的互动,关注用户需求,提供个性化推荐。
c. 持续优化产品,提高产品质量,满足用户需求。
d. 调整广告宣传策略,避免过度宣传,注重品牌形象塑造。
题目2:某企业计划推出一款新产品,但市场调研结果显示,消费者对该产品的认知度较低。
请结合以下信息,分析问题并提出解决方案。
背景信息:1. 新产品属于高端市场,目标消费群体为年轻一代。
2. 企业在同类产品市场占有率较高,品牌知名度较高。
3. 新产品具有独特的设计和功能,但消费者对其认知度较低。
问题:1. 分析新产品认知度低的原因。
2. 针对问题,提出提升新产品认知度的解决方案。
解析:1. 新产品认知度低的原因可能包括:a. 产品宣传力度不足,未能有效触达目标消费群体。
b. 新产品与现有产品差异不大,未能引起消费者关注。
c. 消费者对新产品功能了解不足,难以产生购买欲望。
2. 提升新产品认知度的解决方案:a. 加强产品宣传,利用线上线下渠道,提高产品曝光度。
b. 突出产品特色,与现有产品形成差异化,吸引消费者关注。
咨询行业面试问题及答案解析
咨询行业面试问题及答案解析一、引言在竞争激烈的咨询行业,面试是求职者获得理想岗位的关键一步。
为了帮助各位应聘者更好地准备面试,本文将针对咨询行业常见的面试问题进行解析,提供详细的答案分析和建议,以期帮助你在面试中脱颖而出。
二、自我介绍类问题1. 问题:请你简单介绍一下自己。
答案解析:在回答这个问题时,你需要明确自己的背景、教育经历和专业技能,并强调与咨询行业相关的经验和成就。
同时,你还可以提及自己的个性特点和解决问题的能力。
2. 问题:为什么你对咨询行业感兴趣?答案解析:这个问题旨在考察你对咨询行业的理解和动机。
你可以提及对解决问题、改善业务和管理等方面的兴趣,并强调自己热爱挑战和追求卓越的态度。
三、行业了解类问题1. 问题:你对我们公司的了解有多深?答案解析:在回答这个问题时,你需要通过对公司官网、行业报告和新闻等的调研,提出具体的公司信息,并结合自身的背景和兴趣,强调为什么你希望加入该公司。
2. 问题:你认为在咨询行业成功的关键是什么?答案解析:你可以从专业技能、团队合作、沟通能力和解决问题的能力等方面来回答这个问题。
重点强调主动学习和持续自我提升的态度,在面对挑战时保持冷静和灵活的思维。
四、案例分析类问题1. 问题:请描述一个你在过去解决的复杂问题,并阐述你的思维过程和解决方案。
答案解析:在回答这个问题时,你需要清晰地描述问题的背景、挑战和你所采取的解决方案。
可以结合STAR法则(Situation、Task、Action、Result)来突出问题的关键点和解决方案所带来的积极影响。
2. 问题:请分享一个与团队合作相关的成功经验。
答案解析:你可以选择一个项目或活动,具体描述你在团队中所承担的角色和贡献,强调你的领导能力、沟通能力和协调能力。
同时,也可以提及你通过与团队成员的积极互动和合作,获得了成功。
五、问题解决与沟通类问题1. 问题:在与客户沟通时,你遇到过怎样的困难,你是如何解决的?答案解析:你可以选择一个真实的案例,描述你在客户沟通中遇到的挑战,并强调你的积极沟通和问题解决能力。
咨询案例分析
咨询案例分析在当今社会,咨询服务已经成为了企业发展中不可或缺的一部分。
通过咨询,企业可以获得专业的建议和指导,帮助他们解决各种问题,提升竞争力。
在这篇文章中,我们将通过一个实际案例来分析咨询服务对企业的重要性和作用。
某公司是一家新兴的互联网企业,他们在市场竞争激烈的环境中遇到了一些问题。
首先,他们的产品在市场上的知名度不高,销售额一直无法达到预期。
其次,公司内部管理存在一些混乱,员工之间的沟通不畅,团队协作效率低下。
面对这些问题,公司决定寻求专业的咨询服务来帮助他们解决困境。
他们选择了一家知名的咨询公司,该公司派遣了一支经验丰富的团队前来协助。
首先,咨询团队对公司进行了全面的调研和分析,包括市场调研、产品定位、竞争对手分析等。
通过调研,他们发现公司产品在定位上存在一些问题,导致销售困难。
在此基础上,咨询团队提出了一系列针对性的解决方案,包括重新定位产品、优化营销策略、提升品牌知名度等。
同时,咨询团队也对公司内部管理进行了深入的分析。
他们发现,公司缺乏有效的管理制度和规范的流程,导致员工之间的沟通不畅,工作效率低下。
为此,咨询团队提出了一套完善的管理方案,包括建立科学的管理制度、优化工作流程、加强团队培训等。
在咨询团队的帮助下,公司逐步实施了这些解决方案。
他们重新定位了产品,优化了营销策略,加大了品牌推广力度。
在内部管理方面,公司建立了科学的管理制度,优化了工作流程,加强了团队建设。
这些举措逐渐取得了成效,公司的销售额逐渐上升,品牌知名度也在市场中逐渐提升。
通过这个案例,我们可以看到咨询服务对企业的重要性和作用。
咨询公司通过专业的分析和解决方案,帮助企业找到了问题的症结,并提出了有效的解决方案。
同时,咨询服务也为企业提供了新的思路和视角,帮助他们更好地应对市场挑战,提升竞争力。
总的来说,咨询服务对企业的发展起着至关重要的作用。
通过咨询,企业可以获得专业的帮助和指导,解决各种问题,提升竞争力。
因此,我们鼓励更多的企业在遇到问题时,积极寻求专业的咨询服务,以期获得更好的发展。
求职案例分析范文
求职案例分析范文职场案例分析是指通过对特定职场问题或情境进行分析和解决,以帮助个人或组织在职场中取得成功。
本文将对一位求职者的案例进行分析,帮助他了解如何出色地应对求职过程中面临的挑战。
案例:张三是一名大学毕业生,他在毕业后寻找工作已经花费了很多时间,但是却未能成功找到一份合适的工作。
他发现自己在面试中经常无法正常表达自己的想法,同时也缺乏与面试官进行有效沟通的能力。
分析:在张三的案例中,我们可以看到求职者在面试中面临的两个主要问题:表达能力和沟通能力。
这两个问题可能是他无法成功找到工作的主要原因之一首先,表达能力是非常重要的。
在面试过程中,求职者需要清楚地表达自己的能力、经验和职业目标。
特别是对于毕业生来说,他们可能缺乏实际工作经验,因此更需要通过自身的表达能力来吸引招聘者的注意。
所以,张三需要通过提高自己的表达能力来提高自己在面试中的竞争力。
其次,沟通能力也是至关重要的。
在面试中,招聘者通常会通过与求职者的对话来评估他们的沟通和交流能力。
一个候选人是否能够清晰地表达自己的思想,以及是否能够有效地与别人沟通,可能会对招聘者产生很大的影响。
因此,张三需要提高自己的沟通能力,包括扩大词汇量、锻炼口语表达能力以及学习如何与面试官进行良好的互动。
解决方案:1.提升表达能力:张三可以通过以下几种方式来提升自己的表达能力:-多读书,增加知识储备和词汇量,以便能够更好地表达自己的想法。
-练习写作,可以写论文、博客或者参加写作竞赛。
这将帮助他更好地组织思维,并发展出清晰、准确的表达能力。
-参加演讲或辩论活动,这将提高他在公众场合下表达自己观点的能力。
2.提高沟通能力:张三可以通过以下几种方式来提高自己的沟通能力:-练习口语表达能力,可以加入英语角或参加口语俱乐部,与其他人进行交流,扩展自己的沟通技巧。
-学习积极倾听的技巧,使自己在与面试官或他人交流时能更好地理解对方的观点,并回应他们的问题和意见。
-参加沟通技巧培训课程,学习如何在不同的情境下与不同的人进行有效的沟通。
CASE-IN-POINT-咨询行业面试案例分析
CASE IN POINT 咨询行业面试案例分析作者:Marc P. Cosentino目录1概述2面试2.1开场2.2关于你的问题2.3为什么选择咨询行业2.4可能出现的数学问题2.5案例题2.6由你提问2.7最给力的压轴题3案例题3.1案例题的目的3.2案例题的准备3.3案例题的步骤3.4案例题的种类3.5书面案例题和测试3.6激怒面试官3.7如果你思路卡住了3.8关于数学的困难4 Ivy案例系统4.1最给力的案例分析思路4.2最初的四个步骤4.3十二个案例情景4.4Ivy案例系统概观5分析工具和框架5.1 5C和4P5.2 BCG矩阵5.3 波特五力5.4价值链5.5 7S框架5.6现金流量表5.7应该记住的“如果”情境5.8商业案例贴士5.9亚里士多德框架6案例练习6.1 35个案例6.2案例类型6.3没有答案的案例题7给你室友的指南8最后的话9咨询术语1概述一个欧洲铁矿公司在澳洲买了一块富含铁矿的地。
他们应该开采吗?回答这个问题的时候,我要你告诉我每吨的成本、盈亏平衡点、利润率和对全球市场的影响。
咨询公司做的是出租脑袋的生意。
咨询顾问综合大量的陌生数据,剔除不相关的信息,构建一个针对特定客户的问题的对策,在位高权重的人面前做出兼具逻辑性和创造性的假定(比如矿业公司的大亨),通过这种方式来赚钱。
这就是为什么咨询公司那么注重案例分析——因为这让他们能够判断一个未来的咨询顾问(比如你)的案例展示有多少逻辑性和说服力。
在本质上,案例面试是一个角色扮演练习。
为了通过案例面试,你必须知道怎么去准备和表现。
这本书会帮助你做到这两点。
它会带你过一遍整个咨询面试流程,教你如何去做准备,告诉你咨询公司看重一个应聘者的什么,挖掘各种类型的案例题,向你介绍Ivy案例系统。
作为一个在哈佛十五年有余的职业导师,我已经帮助了超过八千名全国最优秀的学生准备咨询公司面试。
在此期间,学生们疯狂地记忆各种独立的框架并且焦头烂额地考虑运用哪个框架。
光辉合益面试题目(3篇)
第1篇一、自我介绍1. 请用3分钟的时间,做一个简短的自我介绍,包括你的姓名、教育背景、工作经历、兴趣爱好等。
2. 在你的自我介绍中,请突出你的优势和特长,以及与光辉合益价值观相符合的特质。
二、专业知识与技能1. 请结合你的专业背景,谈谈你对当前行业发展趋势的看法。
2. 请举例说明你在工作中如何运用专业知识解决实际问题。
3. 请谈谈你对项目管理、人力资源管理、市场营销等方面的理解。
4. 请描述一次你在团队中发挥领导作用或协调沟通的经历,以及取得的成果。
5. 请谈谈你对创新、创业的看法,以及你在这方面的实践经验。
三、工作经验与能力1. 请描述一次你在工作中遇到的挑战,以及你是如何克服的。
2. 请谈谈你在团队协作中遇到的困难,以及你是如何与团队成员共同解决问题的。
3. 请谈谈你在项目管理中如何确保项目按时、按质、按预算完成。
4. 请描述一次你在跨部门沟通中遇到的困难,以及你是如何化解矛盾的。
5. 请谈谈你在招聘、培训、绩效管理等方面的经验。
四、综合素质与价值观1. 请谈谈你的职业规划,以及你希望在光辉合益实现的目标。
2. 请谈谈你对光辉合益企业文化的理解,以及你如何融入这个团队。
3. 请谈谈你在面对压力、困难时的应对策略。
4. 请谈谈你在团队中的角色定位,以及你如何与团队成员建立良好的关系。
5. 请谈谈你对职业操守、职业道德的理解。
五、案例分析1. 请阅读以下案例,并回答以下问题:案例:某公司为提高员工满意度,决定实施一项员工关怀计划。
计划包括以下内容:(1)为员工提供生日福利;(2)为员工提供健康体检;(3)为员工提供子女教育补贴;(4)为员工提供旅游福利。
请分析以下问题:(1)该员工关怀计划是否合理?为什么?(2)在实施该计划过程中,可能会遇到哪些问题?如何解决?(3)该计划对员工满意度提升有何影响?2. 请结合你的工作经验,分析以下案例:案例:某公司为提高销售业绩,决定调整销售提成政策。
原政策为:销售提成比例为销售额的5%,新政策为:销售提成比例为销售额的7%,但需满足以下条件:(1)销售额达到100万元;(2)销售团队人均业绩达到50万元。
麦肯锡咨询公司经典案例分析
一.Case Interview1.类型介绍(1) 什么是Case Interview?一般来讲,Case Interview要紧针对咨询公司面试而言。
也有一些公司如Dell二面会用一些小case来考察面试者的应变能力、考虑问题的全面性以及逻辑分析能力。
咨询公司的Case Interview能够分成两个部分,一开始先是Warm-up。
在这一部分,你可能需要自我介绍,然后大致回答一下面试官针对简历以及个人选择提出的一些问题。
接下来才是真正的Case Interview。
简而言之,Case Interview确实是现场对一个商业问题进行分析的面试。
然而和大多数其他面试不同,这是一个互动的过程。
你的面试官会给你提出一个Business Issue,同时会让你给出分析和意见。
而你的任务是向面试官有逻辑的提出一些问题以使得你能够对那个Business Issue有更全面,更细致的了解,同时通过系统的分析最后给出建议。
一般而言,Case Interview是没有绝对正确的答案的。
面试官看重的不是答案,而是从面试过程当中你表现出来的分析能力和制造力。
关于大学毕业,没有工作经验的学生来讲,大多数情况下Case可不能专门难,也可不能需要你对那个行业有系统的了解。
Case Interview一般是一对一的,一轮会有两个Case Interview,由两个不同的面试官来负责,每个Interview持续45分钟,包括10-15分钟的warm-up以及一些Behavior questions,剩下的30分钟确实是讨论Case。
10-15分钟的Warm-up一般用英文,Case可能是英文,也有可能是中文,不同的公司以及不同的面试官对语言是有不同的偏好的。
(2) 什么缘故使用Case Interview?由于咨询师在工作上的许多时刻差不多上在和客户以及同事进行相互的沟通,同时咨询工作本身的特点要求咨询师必须具备一系列的特质才能够成功。
【案例面试】管理咨询MBB面试过程
【案例面试】45分钟,你会经历什么?注:部分资料来源于某咨询公司。
要想进入MBB,一般需要经过4到6个一对一的案例面试。
每个案例面试由一位项目经理或合伙人作为面试官,每个面试的时间都是45分钟。
只有每一个面试官都认可你的面试表现,你才有可能进入下一轮和最终拿到offer。
通常情况下,45分钟的案例面试分为三个部分:行为面试、案例分析和问答环节。
一、行为面试(5-10分钟)行为面试主要围绕你的个人背景展开。
面试官希望在面试过程中能对你有进一步的了解,看你是否适合该公司。
例如,面试官可能要求你介绍,在以往的某个团队环境中,你通过何种方式在团队中发挥作用。
面试官也可能请你谈谈,你曾经怎样克服障碍,说服其他人接受一个他们原本极力反对的决策。
面试官也可能只想了解一下你为什么会选择到该公司工作。
二、案例分析(30分钟)案例分析是每场面试的核心。
面试官会通过一个案例研究,让你有机会展示和证明解决问题的技能。
因为这些案例基本上是基于面试官自己亲身经历过的客户项目。
而借此机会,你也能够对该公司的战略咨询工作有独特而深入的了解。
案例研究通常是给出一个商业问题,需要你和面试官共同解决。
解决这样的问题,通常不需要非常丰富的行业和流程专业知识。
面试官给出的案例通常也没有正确与错误的答案。
相对最终的解决方案而言,面试官更看重你在分析过程中提出的问题和你的思考过程。
下面我们就举一个案例分析的例子,让大家感受下这个神奇的30分钟。
值得注意的是,案例面试通常是Interviewee-led。
也就是说,在面试官简单说完案例的背景后,剩下的就都靠应聘者来主导。
除非应聘者主动询问,面试官一般不会主动提供信息或者数据。
因此,应聘者需要知道该问什么问题,组织自己的分析框架,向面试官获取数据,进行分析和为客户提供建议。
以下黑色部分是面试官的对白,蓝色部分是应聘者的对白。
(首先,面试官简要说明背景)Your client is GenCo, a large, international,diversified company with a health care division that produces a wide variety ofmedical instruments and related services. Five years ago, it expanded into thehealth care software industry by purchasing MedCount, which markets administrative systems to largeU.S.hospitals. These systems are designed primarily for back-office functions; theyare not designed for managing patients or providing other physician and technicalsupport. Since it was purchased, the software division has failed to deliverthe growth needed to justify the multiple GenCo paid for it. GenCo feels it hasalready squeezed margins as much as possible, and now is looking for new salesopportunities. MedCount turned to BCG to help identify potential ways toincrease revenues. How would you approach this problem?(接下来,应聘者需要和面试官确认自己对案例的理解)First, let me make sure I understand theproblem. The parent company produces medical devices and services, but before theacquisition was not involved in health care software. The company itpurchased,MedCount, sells only administrative systems software to large hospitals. It isnow looking for opportunities to increase revenues. That is correct.Could I take a moment to jot down a few thoughts?Sure, that would be fine.(然后,应聘者需要花几分钟写出来分析该案例的框架)I would suggest using the following framework:∙ First, I'd want to understand the market size and growthrates for MedCount's market and related software markets.∙ Next, I would like to explore the competition and theirmarket shares.∙ Third, I would like to examine customer requirements andthen, giventhose external conditions, look at the division'scapabilities tounderstand how well prepared it is to meet theneeds of the marketplace.(接下来,应聘者将根据自己的分析框架,对案例展开分析)That sounds fine. So what do you want to knowabout the market?Well, the first hurdle would be to identifythe markets the company wouldbe interested in. Besides administration systems,what other types ofmedical software systems do large hospitals purchase?There are many software systems, but for thesake of time, the team focusedon three primary markets: administration systems,patient administration, andphysician support systems.What do those systems do?Patient administration includes systems likeadmissions and tracking.Physician support systems are more specialized, forindividual physicianprocedures.I would like to know how large each marketis and how fast each isgrowing. I would use secondary sources such as pressreleases, analystreports, and published market studies, to obtain this information.Great! That is what we did during the marketstudy. Our information revealedthe following market sizes and growth rates.Administration Patient administration Physician support Market size ($M);1,5001,0001,200Growth rate5%5%12%From a size and growth perspective, physiciansupport systems lookslike a very attractive market. I'd like to know a littleabout the customers themselves. The client is currently targeting largehospitals.Approximately what percentage of the market do they represent?We were unable to get an exact break down,but we know that these hospitalsmake up the vast majority of the total medicalsoftware market.That would make sense, since the more sophisticatedprocedures at ahospital might necessitate more advanced software solutions. Iknow thatthere have been a lot of changes in the industry as a result ofmanagedone. I would want to look at their financials, annual reports,and press releases to find out a bit more about their strategy in each of theseareas. You'd find that they recently enteredthese noncore markets. Why might they have done that?Perhaps, like our client, each had a strongposition in its own segment, HTI in patient administration and HCS SoftwareSystems in physician support. Maybe they too decided to branch out into theother segments to find additional growth.That is a very good hypothesis. Let's say thereis evidence in the sources you consult that supports your assertion.Well, if that were true, these two companiescould be a threat not only in the other two segments, but also in our client'ssegment, administrative systems. It looks as if the client is slowly losingmarket share in its segment, since it is growing more slowly than its market.Good observation.The market and competitor trends couldalso suggest that the client may want to enter these other markets. Inparticular, the physician support market looks attractive, given it has high growthand lack of a dominant competitor. The higher gross margins may provide attractivereturns on the necessary investment in software development.However, the patient administration marketmay also be attractive. Although it is more concentrated and offer slowermargins than physician support, the client may be able to enter this segmentwith a smaller up-front investment. Given the trend toward upgrading existingcomputer systems, it may be important for MedCount to have a product offeringin each of the three market segments. That should not be too difficult, sincethe company is already in the software industry. Perhaps, but you should think a littlemore closely about these types of software. Are all software systems alike?Well, let me think about that for amoment. I suspect patient administration would have relatively low entry barriers.From your earlier description, these systems appear to be pretty basic, dealingprimarily with admissions and patient tracking. However, the entry barriersinphysician support might be higher, since these systems are more complex andthere are probably multiple systems for the various physician procedures. Iguess it would be harder to get into those types of systems.That would make sense.Since the company might want to go into onlysome of the segments, I would want to know how important it is to have productsin all three segments. Do we know if the competitors are marketing heirproducts as a bundle?How might you find that out?Since it would be difficult to talk to acompetitor directly, I would probably target a competitor's customer, particularlyone that just converted from our client's software.Let's say you get an interview with a customerthat recently switched to HTI. You discover that the competitor was offering ita better pricing deal and service for software products in all three segments.How were MedCount's software and serviceperceived in relation to those of competitors?The customer thought that its administrativesystems were adequate, "the old standby," but not stellar.Were there any other key reasons it switchedfrom MedCount's system? When it decided to upgrade its systems, ittried to contact MedCount, but could never get a representative to describe itsoptions.Interesting. How did HTI perform?The HTI representative had heard that the companywas considering switching software vendors and provided a sales representativeto pitch HTI's administrative product the next day.It definitely sounds as if there was a problemwith the sales function and that customer relations need to be improved,particularly for the larger hospital chains. There also seems to be anadvantage from both a marketing and sales perspective in having multiplesoftware products. I would want to confirm those views by doing furtherinterviews.Let's say further interviews support thoseassumptions.Since we have already looked at theexternal conditions, I would like to move on to the client itself. I'd like to knowmore about its marketing and selling organization as well as its software developmentskills.So far, we knowthat our client offers administrative software and that there may be a problemwith sales and marketing. Could you tell me a little about the marketingdepartment?The marketing department is organized regionally.Teams are assigned to hospitals within each state or geographic region, such asNew England.That could explain some of the problems withMedCount's marketing and sales. If hospital purchasing is centralized, the marketingorganization may be outdated. Does the company have any teams dedicated to thefour or five biggest hospital networks?No, there are no dedicated teams. They talkedabout doing that for a while, but it conflicted with the regional structure ithad in place.With regard to software, does thecompany feel it has any strengths or weaknesses?It feels that their administrative productis very strong ("best of breed") and is the dominant technology. Also,the product is modular in design, which allows for easier upgrades. Althoughthe company has never branched out into other market segments, the softwaredevelopers believe that certain modules could be used to build the foundationfor other administrative software programs. The company feels customer supportis also an area in which it excels.(最后,应聘者需要对案例分析进行总结,并为“客户”提供建议)Let's start with our client's market. Theclient dominates the administrative software market, which is fairly large butgrowing slowly, and the company appears to be slowly losing market share. Patientadministration is also growing relatively slowly.Both markets are relatively concentrated andappear to offer lower margins than physician support. The physician support marketis large and less concentrated, and could potentially provide higher margins,but would require a larger investment. The hospital market itself is becomingmore concentratedand is pushing to consolidate vendors. The purchasing agentis often the same for the three types of software.Looking at our client's competitors, two,HTI and HCS Software Systems, appear to be particularly threatening. Each has adominant position in one segment and is branching out into other areas. Theyappear to be marketing their products and services as a bundle and are usingservice as a key point of differentiation.The client offers only one type of systemand appears to have some weaknesses in its marketing organization, particularlyin marketing to the larger hospital networks, which offer the most promisingmarket opportunities.How would you recommend proceeding?The first priority should be to fix the marketingorganization, particularly for the large hospital networks. MedCount will havetrouble expanding into new markets if it can't defend its current position andshore up its existing customer relationships. There should be a team dedicatedto each of the major chains. The client should also look at improving customertracking so that it is clear when its customers are going to upgrade. Thereshould also be clear contacts so that the customer can easily keep in touch withMedCount.Next, I would recommend that the client exploreentering the other market segments by leveraging its dominant position inadministrative systems. At first glance, patient administration does not appearto be very attractive, with slow growth, low margins, and large, dominantcompetitors. There appears to be some advantage, however, in having productsacross the product range. I would recommend that we interview some of MedCount'sexisting customers to better understand their needs and future IT requirements.If the customer base is interested in one software provider for bothback-office administration and patient administration functions, this segmentlooks promising.If the client does decide to enter this market,it should look at thelowest-cost method of entry, either developing a productinternally or acquiring a competitor. The modular design of its existingadministrativesoftware suggests internal development of the patient administrationproduct may be the way to go, but we would need a more thorough comparison ofthe internal development and acquisition options, including both cost and timeto market. I think that physician support offers our client an exciting growthopportunity, given its high margins, high growth, and fragmented competition. Iwould definitely think about an acquisition strategy, since the client may lackthe technical capabilities to enter this specialized market. I would recommendgoing for one of the larger companies, as that would give the client a strongerposition. Smaller companies would probably not offer an important enoughposition in the market. More research would be needed, however, for us tobetter understand the intricacies of the market and each potential acquisition.Those are very interesting conclusions. Thankyou.三、问答环节(5-10分钟,具体情况取决于45分钟里剩下多少时间)问答环节由应聘者向面试官提问。
咨询公司案例面试题
咨询公司案例面试题及应对1.战略规划:假设你是一家咖啡公司的CEO,公司正面临着市场份额下降和竞争对手增加的挑战。
你该如何制定新的战略来改善公司的业绩?2.市场进入:一家国际快餐品牌想进入一个新的国家市场,你该如何评估市场的潜力和风险?3.产品定价:你是一家汽车制造商的产品经理,公司计划推出一款新的电动车。
你该如何确定产品的定价策略,以便在市场上获得竞争力?4.运营优化:你是一家医院的副院长,医院的手术室效率低下,导致患者等待时间过长。
你该如何优化手术室的运营管理?5.组织变革:你是一家大型企业的组织发展经理,公司正面临着组织结构臃肿、流程繁琐的挑战。
你该如何设计和实施组织变革计划?6.数字营销:你是一家服装品牌的数字营销经理,公司计划推出一系列新的产品线。
你该如何制定数字营销策略来吸引和留住消费者?7.风险管理:你是一家银行的风险管理总监,银行正面临着日益增长的市场风险和信用风险。
你该如何制定有效的风险管理策略?8.供应链管理:你是一家快时尚品牌的供应链经理,公司计划扩大产品线并增加新的供应商。
你该如何优化供应链管理以提高效率和降低成本?9.组织文化:你是一家科技公司的组织文化经理,公司正面临着员工流失率和士气低落的挑战。
你该如何设计和实施组织文化变革计划?10.定制化服务:你是一家旅游公司的定制化服务部门经理,公司正面临着客户满意度低和定制化服务需求增加的挑战。
你该如何优化定制化服务流程以提高客户满意度?以上是咨询公司案例面试中可能出现的题目,它们考察的是候选人的分析能力、商业洞察力和解决问题的能力。
在回答这些问题时,建议按照以下步骤进行:1.确定问题的核心和目标。
2.分析问题并找出关键因素。
3.提供可行的解决方案和建议。
4.阐述你的思考过程和依据。
5.强调你的分析和解决问题的能力。
6.同时,也要注意在回答问题时要表现出自信、有条理、有逻辑性和沟通能力的一面。
麦肯锡结构化表达案例
麦肯锡结构化表达案例全文共四篇示例,供读者参考第一篇示例:麦肯锡结构化表达是一种市场调研和分析工具,用于帮助企业领导者做出重要决策。
在面对复杂的商业问题时,麦肯锡结构化表达可以帮助管理层快速理清头绪,准确抓住核心问题,从而做出合理的战略规划。
麦肯锡结构化表达的基本步骤包括问题拆解、框架构建、数据收集和分析、结果总结以及建议提出。
这个过程强调逻辑思维和系统性分析,帮助管理团队解决复杂问题并作出可信的决策。
下面我们来看一个具体的麦肯锡结构化表达案例,以便更好地理解这种方法的应用。
某企业正在考虑进入一个新市场,但面临如何定位产品、市场需求和竞争对手等诸多挑战。
管理团队决定使用麦肯锡结构化表达来解决这些问题。
他们拆解了问题,明确了进入新市场所面临的具体挑战和疑问。
接着,团队构建了一个框架,将整个问题分解为几个关键维度,例如市场规模、增长趋势、竞争格局、消费者需求等。
他们将这些维度列入一个表格中,并开始进行数据收集和分析。
通过市场调研、竞争分析、消费者访谈等方式,团队收集了大量信息,并将其填入表格中。
随后,团队对收集到的数据进行分析,找出了不同维度之间的联系和影响。
他们通过统计分析、趋势预测、SWOT分析等方法对市场进行了深入挖掘,并总结出了关键发现。
团队根据分析结果提出了一系列建议,包括产品定位、营销策略、竞争对策等。
通过麦肯锡结构化表达的方法,这家企业成功地理清了进入新市场的核心问题,并提出了明晰的解决方案。
这种结构化分析方法不仅可以帮助企业领导者做出战略决策,还可以培养团队成员的逻辑思维和问题解决能力,提高整体团队的执行力和创新能力。
麦肯锡结构化表达是一种强大的工具,可以帮助企业管理层在面对复杂问题时做出明晰的判断和决策。
通过逻辑思维和系统性分析,它能够帮助团队理清思路,抓住核心问题,并找到有效的解决方案。
希望企业能够充分利用这种方法,提升内部管理水平,并在竞争激烈的市场中取得成功。
第二篇示例:麦肯锡结构化表达(MECE)是一种管理和咨询领域常用的思维框架,旨在帮助分析问题、组织思维和传达信息。
咨询面试系列案例分析
Firm: A.T. KearneyCase Number:Case setup (facts offered by interviewer):❑Your client is a U.S. based manufacturer of branded cookies (cookies that carry the name of the manufacturer)❑Recently private label cookies (those carrying the name of the retailer) have emerged and threatened branded cookies➢Private label cookies emerged five years ago➢Two and one-half years ago they made up 10% of the overall cookie market (brand being the other 90%)➢Today they make up approximately 20% of the overall cookie market (i.e., there has been a steady, linear increase of private label portion of the overall cookie market during the past five years)➢The overall cookie market has been relatively flat over the past five years❑Private label cookies are made by the same manufacturers who make branded cookies, they are just sold under the name of the retailer❑There are essentially three major competitors to consider:➢Your client, who makes only branded cookies➢ A second major player, that makes both branded cookies and supplies cookies for private labelers➢ A collection of small outfits, that make both branded cookies and supply private labelers❑Distribution occurs primarily through one of two types of outlets:➢Grocery outlets: all grocers sell branded cookies, most also carry their own private label cookies. This represents approximately 90% of total cookie salesMass merchandisers (ex. Walmart, Sam’s, etc.): sell only branded cookiesQuestion:❑How large would you estimate the overall U.S. cookie market to be in terms of $?❑How large of a threat do you believe the trend in private label cookie sales to be to your client?Based on your assessment, what is an appropriate strategy for your client to follow?Suggested solutions:❑The first question, estimating the size of the U.S. cookie market, has no right or wrong answer.It is a test of a candidate’s ability to make reasonable assumptions and work quickly with numbers on an “order of magnitude” level. One acceptable response would be to estimate the number of U.S. households, estimate household consumption over some period of time, estimate the average cost of a bag of cookies, and project out for one year. In this case, after an estimate has been made, the candidate would be told to assume the market size is $1Billion to simplify any future calculations. As stated in the upfront information, the market is assumed to have been flat for the past five years.❑The second question is more involved. It involves determining to what extent your client is threatened by the increasing percent of the overall cookie market represented by private label sales. To better answer this question information should be gathered pertaining to what is driving the demand for private label cookies, to what extent this has already affected your client’s sales, a nd what the likelihood is for the trend to continue. The following arequestions and answers that would be provided in an interview scenario.❑What are the sales trends for the client over the past five years?❑Your client’s sales have been flat at $600M fo r the time frame of five to two and one-half years ago. Over the past two and one-half years, sales have decreased steadily down to a present level of $560MM.❑How has market share of the private label segment been split over the past five years between you r client’s main competitor and the other smaller players?❑The smaller players combined had 100% of the private label subsegment five years ago.Two and one-half years ago your client’s main competitor began supplying private labelers.Today, this main competitor owns 40% of the private label subsegment, the smaller players own the remaining 60%❑How has market share of the branded segment been split over the past five years?❑Your client held 60% of this segment five years ago, 67% two and one-half years ago and 70% today. Its main competitor held 30% five years ago, 25% two and one-half years ago and 23% today. The combined smaller players owned 10% five years ago, 8% two and one-half years ago and 7% today.❑Analsis of the above information tells a very important story. The private label segment was launched five years ago by the smaller players. As private label first cut into the branded segment, it came at the expense of your client’s main competitor and the smaller players, not your client. In response to this, your client’s main competitor entered into the private label segment two and one-half years ago. This further hurt their own sales and those of the smaller players, but also began to hurt your client’s sales. Additional information is required to understand what is driving the demand for private label cookies❑How does the quality of a private label cookie compare to that of a branded cookie?❑Consumer studies have shown that there is a noticeable difference in taste, texture and quality in favor of the branded cookies❑At the manufacturing level, what is the difference in cost of production and price between branded and private label products?It costs approximately $1.50 to manufacture a bag of private label cookies which will sell for$2.00 to retailers. It costs approximately $2.00 to manufacture a bag of branded cookies which will sell for $2.75.❑How do the same numbers translate at the retail level?❑ A retailer, paying $2.00 for private label cookies can sell that product for $2.50. The $2.75 bag of branded cookies can be sold for $3.50.❑The key finding is that from a cost-price-margin perspective it is advantageous for both the manufacturers and the retailers, with all else equal, to sell a bag of branded cookies. Other factors must be contributing to the demand for private label cookies. Think about the incentives at each level in the chain (manufacturer, retailer, consumer). The following questions can help fill indetails❑Have any of the manufacturers been able to gain additional shelf space for branded products by supplying grocers with private label products?❑No❑Has their been excess capacity at your client, its main competitor or the smaller competitors that has been used up through the manufacturing of private label products?There was some e xcess capacity at the smaller competitors and your client’s main competitor (your client is unsure as to how much).. There is little excess capacity anywhere in the industry today..❑Has your client’s relationship with its retailers suffered as a result of it not supplying private label products?❑Not noticeably❑Are grocery stores using private labels in other food categories?❑Yes, there has been a major push by grocery stores to populate shelves with private labels❑Is competition increasing or decreasing among grocers?❑Generally increasing. Grocer chains are expanding and the number of grocers to be found servinga given area has generally increased over the past five years❑What general macroeconomic trends have occurred over the past five years?❑The economy has been slowing over the past five years. There is concern about recession❑The above information begins to expose a clearer story. A number of factors have contributed to the emergence of the private label segment: manufacturer’s interest in utilizing ex cess capacity, grocer’s desire to sell products with their name on it (they may believe this creates returncustomers in an increasing competitive environment), consumers concerns about a troubledeconomy (price vs. quality tradeoffs).❑At this point the candidate would be encouraged to state what they believe the magniturde of the private label threat to be to the client. There is no right answer. One can argue either way.❑If the threat is seen as high, the likely recommendation is for your client to begin supplying private label products. The candidate should recognize that in competing in the private label segment, the basis of competition is primarily cost. At the same time, the client’s branded product should be protected. The following tactics might prove appropriate:❑Seek to wring costs out of all phases of the operation➢Utilize all existing excess capacity➢Gain maximum product knowledge as quickly as possible➢Understand low cost positions on product ingredients and mix➢Review process improvement/ manufacturing efficiency opportunities➢Undertake overhead reduction efforts(Any of these points could be discussed in great detail)❑Ensure there is no customer confusion between private label offering and branded product❑Seek partnering agreements with retailers➢Joint advertising and promotions❑Explore deals with mass merchandisers to enter private labels (remember, mass merchandisers presently sell no private label)❑If the threat is seen as low, the likely recommendation is for your client to stay with branded cookies only. The candidate should recognize that in competing in the branded segment the basis of competition is one of differentiation. Additionally, your client should do all it can to halt or reverse the momentum of the private label segment. The following tactics might prove useful:❑Pursue a maximum differentiation strategy➢Invest in brand image to support premium price➢Make it difficult to copy product: innovate wisely through product advances, smart product line extensions, frequent changes to the product➢Manage price gap: explore price increases where appropriate( Again, any of these points could be discussed in great detail)❑Explore exclusive partnering with mass merchandisers❑Consider alternative distribution channels❑Seek partnering agreements with grocers regarding branded products❑Educate grocers as available➢Customers who buy private labels are the most price sensitive. They also tend to be the least loyal customers and spend less per store visit.Grocers financial stake in private label products extends beyond the product margins. There is lost profit from branded products that could occupy the same shelf space, advertising costs of the private label products, etc.Key takeaways:This case has no right or wrong answer. It forces the candida te to take a stand in a “grey” situation and defend it. It also provides a large amount of data upfront which the candidate must quickly sort through and determine what is important and what is not. The key is to understand the story behind the data. How did the private label segment emerge? What is driving it? How has it affected manufacturers, retailers and consumers?备注说明,非正文,实际使用可删除如下部分。
人才引进咨询的成功案例与经验分享
人才引进咨询的成功案例与经验分享引进优秀的人才对于每个企业和组织来说都是至关重要的。
在竞争激烈的现代社会中,拥有具备创新思维、专业技能和丰富经验的人才是组织成功的关键。
因此,越来越多的企业和组织开始寻求人才引进咨询的帮助,以获取最佳的人才并加速组织发展。
本文将分享两个人才引进咨询的成功案例,并总结一些经验,提供给那些有类似需求的企业和组织参考。
案例一:XYZ科技公司XYZ科技公司是一家领先的科技企业,致力于开发和生产高品质的电子产品。
为了实现公司的长期增长目标,他们决定引进一位具备行业经验丰富、精通市场营销、并具备领导力的高级经理人。
然而,由于该岗位要求很高,公司内部的招聘流程无法找到合适的人才。
为了解决这个问题,公司决定寻求人才引进咨询服务。
他们咨询了一家专业的人才引进咨询公司,该公司采取了以下措施:1. 拓宽招聘渠道:该咨询公司通过广告、社交媒体和专业网络平台等多种渠道进行招聘,并积极与相关行业的机构和组织合作,寻找合适的候选人。
2. 严格的面试流程:根据XYZ科技公司的要求和期望,咨询公司设计了一套严格的面试流程,包括初试、复试和终试。
每一轮面试都有专业的面试官和高级管理人员参与,并通过案例分析和角色扮演等方式评估候选人的实际能力和适应能力。
3. 定期沟通和反馈:咨询公司与XYZ科技公司保持密切的沟通,及时提供候选人的面试成绩和反馈,以便公司能够及时评估候选人并做出决策。
通过以上的措施,XYZ科技公司最终成功引进了一位优秀的高级经理人,该经理人不仅带领团队实现了业绩目标,还为公司带来了全新的营销战略和市场拓展计划。
经验分享:1. 多渠道招聘:通过拓宽招聘渠道,公司能够吸引更多的候选人,并且能够从不同的行业和领域选择最适合的人才。
通过合作和联合招募的方式,可以进一步扩大招聘范围。
2. 严格面试流程:设计一套严格的面试流程可以确保招聘人员的素质和能力得到有效评估。
通过多轮面试,能够全面了解候选人的实际能力和适应能力,从而减少招聘错误的风险。
Case_Interview案例面试
Case_Interview案例面试案例面试(Case Interview)是一种常见的面试方式,特殊在咨询、金融和科技行业中被广泛采用。
它通过摹拟真实业务场景,考察应聘者的分析能力、解决问题的能力以及沟通能力。
本文将介绍案例面试的背景、常见类型以及一些应对策略。
一、案例面试背景案例面试起源于咨询行业,最早由波士顿咨询集团(BCG)在20世纪60年代引入。
随着时间的推移,案例面试逐渐成为各行业招聘中的重要环节。
这种面试方式主要考察应聘者的问题解决能力,因为在实际工作中,员工需要能够分析问题、找出关键因素并提出解决方案。
二、案例面试类型1. 市场调研案例:此类案例要求应聘者对市场进行调研,分析竞争对手、消费者需求以及市场趋势。
应聘者需要利用数据分析工具,采集和整理数据,并提出相应的市场策略。
2. 运营优化案例:这种案例要求应聘者分析企业的运营流程,找出潜在问题并提出改进方案。
应聘者需要具备流程优化和项目管理的知识,能够通过数据分析和业务理解找到问题的症结。
3. 财务分析案例:此类案例要求应聘者对财务数据进行分析,并提出相应的财务建议。
应聘者需要具备财务知识,能够理解财务报表和指标,并结合业务情况进行分析。
4. 战略规划案例:这种案例要求应聘者对企业的战略进行分析,并提出相应的战略规划。
应聘者需要具备战略思维和行业洞察力,能够分析企业内外部环境,并提出可行的战略方案。
三、应对策略1. 理清思路:在面对案例面试时,应聘者首先要理清思路,明确问题的关键点。
可以通过提问来澄清问题,确保自己对问题的理解准确。
2. 数据分析:案例面试通常会提供大量数据,应聘者需要具备数据分析的能力。
可以通过制作图表、计算指标等方式来对数据进行分析,并提炼出关键信息。
3. 结构化思维:在回答问题时,应聘者需要采用结构化思维,将问题拆解成多个子问题,并逐一解决。
这样可以使回答更有条理,也更容易找到解决问题的关键点。
4. 沟通表达:案例面试不仅考察应聘者的分析能力,还考察其沟通和表达能力。
面试工作总结(5篇)
面试工作总结(5篇)面试工作总结(精选5篇)面试工作总结篇1今天第一批面试工作已经结束,在这里,我要对所有物流协会的老成员表示深深的感谢,我要对新成员的到来表示热烈的欢迎。
在这里,我要感谢老师、领导、朋友对物流协会的关心和帮助,在这里,我还要感谢各个部长长期以来的不懈努力,因为有了你们,协会才有了今天的成绩。
有许多成员问我:“以后的工作应该怎么开展?”我是这样回答的,“既然你们加到了物流协会,我们就会让你们学到东西,既然你们选择了物流协会,我就会保证让你们得到锻炼,既然你们相信我们协会,我就要保证有内容来充实它。
”贵州财经学院物流协会。
在贵州财经学院社团联合会的支持下于__年5月1日正式成立了。
转眼已经走过了五年。
我们本着“传播物流经济理念,把握时代经济脉搏”的宗旨。
全心全意为会员服务,提高会员对物流专业的兴趣,更好地促进会员学习有关物流方面的知识,提高社会实践能力。
一届届人来了,得到了锻炼,也毕业走了。
新的.成员进来了,锻炼自己成为骨干。
谢谢你们来到物流协会,你们将是物流协会里永远闪烁的一颗恒星,未来的道路,物流协会将见证者你们的成长。
未来的人生,物流协会将创造锻炼你们的平台。
努力不为别的,是为了自己过的更好,努力不为别的,是为了将来少走弯路,努力不为别的,是为了大学走出去走进了企业岗位后,会有人称赞你们说:“这个人是干实事的”那我就高心了,谢谢大家、谢谢每位成员、谢谢!面试工作总结篇2德国企业在招聘员工时,非常重视员工的简历,一份简洁、清晰的工作简历很容易能够打动德国公司的招聘主管。
留学生如果想要到德国企业应聘,则一定要准备一份拥有特色、在众多简历中脱颖而出的优秀简历,来提高自己求职的成功率。
德国波茨坦大学的IT博士蒋女士,在学习毕业后成功进入了通用德国分公司工作,她在走向这所知名跨国公司的道路上,并没有经历太多的波折,这与她有针对性的、充分的准备有着非常大的关系。
德国企业对于员工的综合素质非常重视,蒋女士就是了解到了这一点后,才制定了之际的求职计划。
法律咨询小案例
法律咨询小案例某小型公司A在招聘过程中因为性别歧视被一位拒绝录用的候选人B起诉。
以下是案情及给出的建议。
据了解,公司A在招聘过程中给了拒绝录用的候选人B一个笔试题和面试题目。
B完成了笔试,并且在面试中表现优秀。
然而,据公司A称,最后被录用的是一位男性,理由是这位男性拥有与工作相关的更多经验。
根据反歧视法的规定,性别歧视是一种违法行为。
在招聘过程中,公司不应该在照顾其他条件相同的情况下选择一个性别而排除另一个性别。
在这个案例中,公司A选择录用男性员工而拒绝录用女性候选人B,可能构成性别歧视的行为。
对于候选人B,在这种情况下是合理的要求获得一个就业机会。
她可以采取行动,向劳动法的有关机构提交一份反歧视投诉。
这种投诉应该包括所做笔试的证明材料、面试问题及答案的记录和其他的证据。
反歧视法律庭院将根据这些证据,并依据法律对公司A进行调查。
对于公司A,他们可能可以寻求法律咨询,并且应该准备好与反歧视法律庭院合作的材料。
他们应该澄清他们录用男性员工的理由,以说明这并非是因为性别歧视,而是基于工作经验。
同时,他们还应该提供其他相关证据来支持他们的理由,例如披露招聘流程、笔试和面试记录、以及与录用决策相关的文件。
如果公司能够证明她们的决定是基于公正和合法的原因,他们可能会得到辩护,并脱离法律责任。
总结来说,在这种案例中,候选人B有权进行投诉,公司A 需要提供合理的证据来支持他们的录用决策。
只有依法规定的情况下,才能确定是否存在性别歧视行为,以及公司A是否责任。
如果可能存在性别歧视的事实,公司A可能会面临各种法律后果,包括支付赔偿金、和解协议等。
最后,针对这种情况,建议公司A在招聘过程中遵循公平公正的原则,不以性别做为录用决策的决定性因素。
同样的建议也适用于其他公司和个人在进行招聘和雇佣过程中。
性别歧视是一种违法行为,对受害者造成了伤害。
我们应该共同努力,消除各种形式的歧视,并为每个人提供公正的就业机会。
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咨询公司案例面试经验总结及案例分析集团标准化办公室:[VV986T-J682P28-JP266L8-68PNN]案例面试Case Interview类型介绍什么是Case Interview一般来说,Case Interview主要针对咨询公司面试而言。
咨询公司的Case Interview可以分成两个部分,一开始先是Warm-up。
在这一部分,你可能需要自我介绍,然后大致回答一下面试官针对简历以及个人选择提出的一些问题。
接下来才是真正的Case Interview。
简而言之,Case Interview就是现场对一个商业问题进行分析的面试。
但是和大多数其他面试不同,这是一个互动的过程。
你的面试官会给你提出一个Business Issue,并且会让你给出分析和意见。
而你的任务是向面试官有逻辑的提出一些问题以使得你能够对这个Business Issue有更全面,更细致的了解,并且通过系统的分析最后给出建议。
一般而言,Case Interview是没有绝对正确的答案的。
面试官看重的不是答案,而是从面试过程当中你表现出来的分析能力和创造力。
对于大学毕业,没有工作经验的学生来说,大多数情况下Case不会很难,也不会需要你对那个行业有系统的了解。
Case Interview一般是一对一的,一轮会有两个Case Interview,由两个不同的面试官来负责,每个Interview持续45分钟,包括10-15分钟的warm-up以及一些Behavior questions,剩下的30分钟就是讨论Case。
10-15分钟的Warm-up一般用英文,Case可能是英文,也有可能是中文,不同的公司以及不同的面试官对语言是有不同的偏好的。
为什么使用Case Interview由于咨询师在工作上的不少时间都是在和客户以及同事进行相互的沟通,同时咨询工作本身的特点要求咨询师必须具备一系列的特质才能够成功。
这些特质包括:在压力之下保持冷静,对问题能够很快的根据细节建立假设,并且运用很强的逻辑分析能力来解决问题等等。
因此,一个互动性很强,和实际联系很紧以及要求分析能力较高的Case Interview可以很好的衡量面试者的这些素质。
Case Interview考察哪些能力和素质Case Interview的类型以及特点Case Interview一般分成三类,guesstimates, Business Cases和brainteasers。
下面就这三类分别介绍一下。
一般来说,每一个45分钟的Case Interview要不会包含一个长的Business Case,要不会有两个Case,其中一个必然是guesstimate,另外的一个有可能是brainteaser,也有可能是一个短的Business Case。
面试技巧和Behavior Interview不同,Case Interview并不认为通过对你过去的了解能够对你未来的行为有一个很好的预测,相反,Case Interview的核心理念是让你在面试现场来体现你所具有的特长。
Behavior Interview和Case Interview的关系,就好比是大家平时成绩和考研的关系:有些人可以通过自己以往的很好的平时成绩保送,而有些人则需要考试来一次定江山。
Case Interview的难度往往很大,其原因在于在现场的面试过程当中,你会把你的大部分精力集中在分析问题,因此你的很多习惯,比如用词、小动作,以及面对困难时候的冷静以及胆量,都不可能顾及到。
因此在Case Interview的时候,一个真实的你就被完全展现在面试官的眼前。
在具体讨论各种技巧之前,我们首先需要强调一点:在Case Interview的时候面试官并不需要你得到一个正确的答案,他们更看重你的分析问题的能力和方法。
一个常见的情况就是:同一个Case,两个人出来后对答案发现他们给出了完全不同的结论,结果最后都进了下一轮甚至拿到了最后的offer。
而且有些时候,面试官在一个Case讨论到一定程度的时候提出换一个Case,这不一定意味着你分析的不好,很有可能是因为面试官觉得你分析的不错了想换一个Case再考察你的。
如前所述,咨询公司的Case Interview有三类: Business Cases, guesstimates和brainteasers。
对于这三类采用的方法和技巧还是比较不一样的,因此我们对三种类型的Case Interview分别进行分析:Business Cases面试官在给你一个Business Case的时候一般只会做一个总体的介绍,就是告诉你这个案例发生的背景(比如时间,地点,产品,客户等),以及你需要解决的问题。
一般对于申请公司entry eve职位的应聘者而言,案例一般就是以下的几类,而且也不会很复杂:销量下降(Saes Decine),利润下降(Profit Decine),行业分析(Industry Anaysis),方案评估(option evauation)。
但是无论Case是什么,所采用的方法都是类似的。
我们把在Business Case Interview里面所有的技巧和主意事项归结为“MAFIA”法则:Summary(总结)咨询公司常常要把他们的结论和建议总结出来汇报给客户,因此建立在分析上的总结也是很关键的。
在Case Interview结束的时候往往需要你对你刚才分析的东西进行总结。
这个时候,你之前分析做的笔记就很重要了。
你要根据你的分析框架,把重要的东西按一定的逻辑顺序集中起来进行总结陈词。
比如假设你需要分析一个利润下降的案例,在面试过程当中,你分析了Revenue的,但是因为时间所限,没有分析Cost。
那你的陈词可以如下叙述:“为了分析Profit为何下降,我们可以把Profit分解成Revenue和Cost来分析。
影响Revenue的是销量和价格,而销量会收到促销,产品和渠道的影响。
在分析之后,我们发现促销是其中的关键环节,尤其是其中的XX,所以针对这个,我们可以采取如下应对策略:1、1、2、……鉴于时间所限,Cost没有仔细分析,但是也有可能是一个影响因素,建议日后追加分析。
”下面我们用一个真实的Business Case Interview的详细过程来结束这部分讨论,同时让大家体会一下一个真实的成功的Case Interview应该注意什么地方:(你走进了一个房间,然后你的面试官正坐在桌子旁边。
)面试官:Nice meeting you. Pease take a seat.应聘者:Thanks.(然后坐下)面试官:Ok. This Interview wi ast around 45 minutes. We wi have a short conversation, foowed by a Case in Chinese, is that cear应聘者:Yes. That’s fine with me.面试官:Ok. First pease generay introduce yoursef.应聘者: (自我介绍)面试官:Ok. I can see from your resume that you were the vice president of XXX organization. Can you provide me some detai about what you have done应聘者: Sure. (然后开始讲述)(然后再进行5-10分钟左右的Behavior Interview)面试官:好。
那我们现在开始做Case了。
我们的一个客户,是一个全球着名的skin care公司,他们旗下的一个很着名的skin care brand进入中国之后,销量一直不好。
现在请你来分析一下这个问题。
应聘者:在发现问题之后有没有做过相关的调查研究面试官:有的。
他们做了一些基本研究,发现产品本身是没有问题的,而可能是销售渠道的问题。
因此,可以从两个方面考虑:第一:What’s the most attractive consumer segment 第二:What’s the most favorite channes to attract the segment应聘者:那我需要一些时间思考一下。
面试官: No probem. Go ahead.(2分钟过去了)应聘者:假设我是一个咨询师,我会如下来分析这个问题:首先,了解更多的关于这个品牌的信息。
其次,建立在这些信息的基础上来讨论consumer segment。
最后,根据most attractive segment来分析most favorite channes。
面试官:很好。
那关于这个品牌,你希望了解什么呢应聘者:我想知道这个skin care的功效,定位,目标群体等。
面试官:这个牌子有很多系列,各自有各自的功效,但是不重要。
它的系列高、中、低端都有,目标消费群体当然是女性。
应聘者:那高、中、低端的划分标准是怎样的有没有一些指标比如价格可以参考面试官:这样,你不需要具体来做分析,你只要告诉我你要分析哪些方面就行。
比如,假设低端的划分标准已知,你会怎样继续分析应聘者:那我就开始分析consumer segment了。
我需要一点时间来考虑怎样划分这个面对低端产品的consumer segment。
面试官:不必这样。
现在是consumer segment已经划分好了。
然后让你来判断哪一个是most attractive的而已。
应聘者:(恍然大悟)那对于每个segment,我需要考虑他们现有的人口数量;收入,这些都和购买力有关;地区分布,因为这个会和distribution有关;以及该segment的市场潜力。
面试官:嗯,很好。
还有没有其他的呢(应聘者沉思了好一阵子)面试官这个是对整个人口做的一个segmentation,并没有针对你的产品。
应聘者:(再一次恍然大悟)啊!还需要看这里面有多少可以成为我们的目标消费群体,也就是说有多少可以被吸引到购买这个产品!面试官:很好!那我们现在来看看第二个问题,关于channe的。
应聘者:我觉得对于低端skin care的产品,主要的渠道就是四个:Hypermarket, Supermarket,Department Store和网上购物。
(正要继续。
)面试官:打断一下:你要注意两点:第一,首先应该把所有的渠道列举下来;第二,要根据你的segment来分析。
应聘者:(又一次大悟!)由于这个是低端skin care的产品,我觉得目标消费群体主要分成两类:中等收入妇女以及在校学生吧。
面试官:嗯,不错。
应聘者:那对于这两群人,主要的渠道就是Hypermarket, Supermarket中的货架和专柜,以及Department Store。