广东省酒店职业英语

D 嗨！ Hi! 你好啊。 Hello! 早上好/下午好/晚上好。 Good morning/afternoon/evening 一切都好吧？ How’s everything? 你好吗？ How are you? 我也是。 Me too. 很好，谢谢。你呢？ Fine. Thank you.And you? 还不错。 Not bad. 很好。 Great!
D 请问，我想去交易会，怎么走？ Excuse me, how can I get to the Trade Fair? 对不起，先生。你指的是流花路的还是琶洲的展馆？ Excuse me, sir. Do you mean the trade fair in Liu Hua Road or in Pa Zhou? 琶洲的新展馆。 The new one in Pa Zhou. 你可以乘坐我们酒店的班车。它从早上8点到晚上6点，每 小时一班，整点发车。 You may take our shuttle bus. It’s available from 8am to 6pm, leaving each hour on the hour. 我赶时间。我自己去该怎么走？ I’m in a hurry. How to get there by myself?



女士，我为你叫辆计程车好吗？ Shall I call a taxi for you, madam? 好的。 Yes, please. 请稍候。 Just a minute, please. 计程车来了。 Here comes the taxi. 谢谢你。再见！ Thank you. Bye! 很乐意为你效劳！欢迎你再次光临。 It’s my pleasure. Hope to see you again.





你呢？ And you? 欢迎光临XX酒店。 Welcome to XX hotel! 认识你太好了。 Glad to meet you. 再次看到你真是太好了。 Glad to see you again. 希望你住店愉快。 I hope you’ll enjoy your stay with us. 希望你住店愉快。 Hope you have enjoyed your stay with us. 多谢光临。 Thank you for coming.





C 晚上好，有什么能为你效劳？ Good evening. May I help you? 嗯。请问韩式餐厅在哪里？ Yes. Where is the Korean restaurant, please? 在三楼，就在电梯对面。哎哟，恐怕现在已经打 烊了。 It’s on the third floor, opposite to the lift. Oh, I’m afraid it has closed now. 它的营业时间是什么时候？ When does it open?
抱歉，先生。有人叫我了。不好意思。 I’m sorry, sir. I’m being called away. Please excuse me. 恐怕我得走了。 I’m afraed I have to go now. 抱歉，我得走了。 Sorry but I have to leave now. 希望能再次见到你。 Hope to see you again.





B 约翰逊先生，这是你第一次来广州吗？ Is this your first time to Guangzhou, Mr. Johnson? 是的，我是来出差的，不过周日休息。 Yes. I’m here on a business trip, but I’ll be free on Sunday. 明白了，也许我可以向你建议“一天环市游”？ I see. Maybe I can suggest you a one-day city tour? 太好啦。 I would appreciate it! 这个是小册子。它很受我们住客欢迎的。 Here is the booklet. It’s very popular among our guests.

C 很高兴跟你交谈，不过我真的得走了。 Nice talking with you, but I really have to go now. 谢谢你做的一切。再见！ Thank you for everything. Bye! 我很乐意。祝你住店愉快。再见！ My pleasure, Please enjoy your stay with us. Goodbye!
A 下午好，欢迎来到国际大酒店。 Good afternoon,Welcome to the International Hotel. 下午好。 Good afternoon. 你有几件行李？ How mamy pieces of luggage do you have? 就一个手提袋。我自己来拿吧。 Just one handbag. I’ll take it myself. 好的，这边请。 All right. This way, please.

Unit
第三单元 询问信息 Greeting and Sending off
A 打搅了，请问洗手间在那里？ Excuse me, but where is the restroom? 请一直向前走，然后向右拐。 Go straight ahead, and then furn right, please.




它的营业时间是上午10点到晚上10点，不过现在 快11点了。 It’s open from 10am to 10pm, but now it’s almost 11o’clock. 哦，真糟糕。 Oh, that’s too bad. 你想要客房送餐服务吗？它也有一些韩国菜，而 且一直开到深夜12点。 How about our room service? It also supplies some Korean food and it’s available till 12o’clock midnight. 好啊，谢谢。 Ok, thanks.
谢谢。 Thanks. 你听说过广东菜吗？ Have you heard about Cantonese food? 没有，不过我想尝尝。 No, but I’d like to try it. 如果你来中国，广东菜可是不容错过的呢。 又新鲜又可口，你会喜欢的。 If you come to China, Cantonese food is a must. It’s fresh and tasty. You’ll like it.
第二单元 介绍与寒暄 Unit One Greeting and Sending off
A 打搅了，你是戴尔蒙女士吧？ Excuser me, are you Ms.Diamond? 是啊。 Yes? 我是罗斯酒店的吉云，很高兴认识你。 I’m Ji Yun from Rose Hotel. Glad to meet you. 我也是。 Me too.



D 让我来自我介绍一下。 Let me introduce myself. 请叫我安妮。 Please call me Anne. 这是我的名片。 Here’s my card. 你一定是艾伦.布莱克先生。 You must be Mr. Aaron Black. 打搅了，你是威尔逊女士吗？ Excuse me, are you Ms. Wilson?
广东省酒店职业英语等级 考试系列教材 酒店职业英语（初级） HOSPITALITY ENGLISH （PRELIMINARY）
酒店公共英语 GENERAL ENGLISH
第一单元 打招呼及送行 Unit One Greeting and Sending off








B 打搅了，请问酒店里有网吧吗？ Exxuse me, is there an Internet café in the hotel? 有的，请乘电梯到2楼，你将看到香奈尔专卖店， 网吧就在它旁边。 Yes. Please take the lift to the second floor. You’ll see a Chanel stroe. The Internet café is just nearby. 明白了，谢谢。再见！ I see. Thanks. Bye. 很乐意为你效劳，先生。 My pleasure, sir.





C 晚上好，女士。请问你有没有预订？ Good evening, madam. Do you have a reservation, please? 没有。 NO. 恐怕一楼已经客满了。你介意去二楼用餐吗？ I’m afraid the first floor is fully booked. Would you mind going to the second floor? 好的。 All right.


B 史密斯先生，好久不见了。你好吗？ Long time no see, Mr. Smith. How are you? 嗨，小王。我很好。你呢？ Hi, Xiao Wang. I’m fine, and you? 我也一样，谢谢你。你看上去气色真好！ Me too, thank you. You look great! 哦，是嘛？我今天要去观光。 Oh yeah? I’ll go sightseeing today. 祝你玩得开心。 Have a nice day!

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你听说过天河城吗？ Have you heard about Teem Plaza? 你这次旅行如何？ How was your trip? 你觉得我们的酒店怎样？ What do you think of our hotel? 你觉得广州这座城市怎么样？ How do you like Guangzhou City? 你知道吗，南越王墓就在这附近！ You know what, the Mausoleum of the Nanyue King is just nearby!

你可以坐计程车或乘地铁2号线。现在是交通高峰期，我 建议你坐地铁去。 You may take a taxi or Metro Line 2. Now is the rushhour, I suggest you take the metro. 地铁站在哪里？ Where is the metro station? 你从酒店的正门出去，然后向右拐。走2分钟以后，你会 看到一个地铁口。你乘2号线往琶洲方向行驶的地铁，在 新港东站下车。走A出口，你就到会展中心了。 When you go out the main entrance, turn right and go along the street. About 2minutes’ walk, you’ll see a metro entrance. You take Line 2 to the Pa Zhou direction, and get off at the Xin Gang East Station, Through the A Entrance you’ll get to the Exhibition Center.