英语3山大考试题库及答案
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英语3山大考试题库及答案
英语3—线上
一、Cloze
Ms.Clark is a"mystery shopper,"one of thousands of contract workers that companies hire to pose as regular customers in#1#to gauge customer service,cleanliness and whether a store is selling a product that meets company specifications. Mystery shoppers can be found,or rather,not found,everywhere from restaurants and automotive shops to video rental chains,##2##stores and department stores.They play a constant cat-and-mouse game with store and restaurant employees and managers.However it's not all##3#and games.
Once in the field,a mystery shopper will typically work several stores or restaurants per hour,taking mental notes while inside,then joting down##4#notes after they leave.
It's important for mystery shoppers to be as exact as possible,because the client companies are looking for data they can use to#5#their /doc/da6350933.html,panies don't need opinion but facts.
Nowadays mystery shoppers are armed with a number of hi-tech devices,such as a digital scale and a digital thermometer,as##6#as a handheld PC for recording the entire experience.
It's a challenging job but a rewarding one.Mystery shoppers stay disguised only until the"shop"is finished,and then##7#themselves to the store management and award prizes to employees who provided excellent service.
To be a mystery shopper,it's important to be a good observer,but sometimes it's important to have the right profile,#S#.If a secret shopper will be sent in,for example,to do a
high-end automotive shop,the##9#must have a particular profile that meets a high-end,luxury car-type buyer profile."It's a challenge to perform your shop without being discovered,"Ms.Clark said,
"because most of the people that we work for are very#10#of the mystery shopping program."
1、A、the order B、orders C、order D、an order
标准答案是:C
2、A、convenience B、convenient C、conveniences D、convenients
标准答案是:A
3、A、funny B、funnily C、fun D、funs
标准答案是:C
4、A、physical B、practical C.physics D、practice
标准答案是:A
5、A、improve B、prove C、understand D、know
标准答案是:A
6、A、well B、good C、better D、best
标准答案是:A
7、A、refer B、tell C、show D、reveal
标准答案是:D
8、A、too B、also C、either D、s0
标准答案是:A
9、A、representative B、candidate C、delegate D、member
标准答案是:B
10、A、understanding B、aware C、awaking D、knowing
标准答案是:B
二、Cars are an important part of life in the United States.##1#most people feel that they are poor.And even if a person is poor he doesn't feel really poor#2#he has a car.
There are three main reasons the car became so popular in the United States.##3##of all the country is a huge one and Americans like to move around in it.The car provides the most comfortable and##4#form of transportation.With a car people can go any place without spending a lot of money.
The second reason cars are popular is the fact##5#the United States never developed an efficient and inexpensive form of public##6##.Long-distance trains have never been as common in the United States as they are in other parts of the。