面试中如何表达诚恳的态度
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面试中如何表达诚恳的态度
首先,要专心。
也就是全神贯注地听对方说话,始终以饱满的精神状态,专心致志地注视着对方,脑子里要设法撇开其他的事情,将注意力集中在对方说话的内容上。
在对方谈话过程中,你要不时有表示听懂或赞同的声音、动作。
如果你一时没有听懂对方的话或有疑问,不妨用婉转诚恳的语言提出不明确的部分,请对方作进一步的解释,这样既能弄清问题要点和实质,又能让对方在心理上觉得你听得很专心,对他的话很重视。
要确认提问内容,切忌答非所问。
要认真琢磨对方讲话的重点,必要时,你可以进行复述,如:“我同意您刚才所提的……”重复对方强调的问题,往往会促进情感的融通。
其次,要耐心。
英国卫裤的目的在于让对方了解你、信任你、接受你,而不是与主试人比高下。
主考人提起的任何话题,你都应耐心倾听,不能表示心不在焉或不耐烦的神气,不要因对方的叙述平淡而漫不经心,也不要在别人讲不清楚时,流露出烦躁或不满意的神情,更不要在对方讲不同意时,听不下去而反驳或争执。
要尽量让对方兴致勃勃地把话讲完,不要不顾对方的想法而发挥一通,不要轻易打断对方的话。
如果确实需要插话,应先征得对方同意,用商量的语气问一下:“请等一下,让我插一句”或“我提个问题好吗?”这样可以避免对方对你的误解。
再次,要细心。
也就是要具备足够的敏感性,善于理解对方的“弦外之音”,即善于从对方的言谈话语中并找出他没能表达出来的潜在意思。
同时要注意倾听对方说话的语调和说话的每一个细节。
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