企业经营管理中英文

Section I：ISO 9000─Bases Requirements

Management Responsibility─Element 4.1

Quality Policy-4.1.1

The supplier’s management with executive responsibility shall define and document its policy for quality, including objectives for quality and its commitment to quality. The quality policy shall be relevant to the supplier’s organizational goals and the expectations and needs of its customers. The supplier shall ensure that this policy is understood, implemented and maintained at all levels of the organization.

Organization-4.1.2

Responsibility and Authority-4.1.2

The responsibility, authority and the interrelation of personnel who manage, perform and verify work affecting quality shall be defined and documented, particularly for personnel who need the organizational freedom and authority to：

a)initiate action to prevent the occurrence of

any nonconformities relating to product, process and quality system；

NOTE：It is recommended that the personnel responsible for quality have the authority to stop production, if necessary to correct quality problems.

b ) identify and record any problems relating to the

produce, process and quality system；

c)initiate, recommend or provide solutions

though designated channels；

d)verify the implementation of solutions；

e)control further processing, delivery or

installation of nonconforming product until the deficiency or unsatisfactory condition has been corrected.

f)represent the needs of the customer in internal

functions in addressing QS-9000 requirements(e.g selection of special characteristics, setting quality objectives, training, corrective & preventive actions, product design and development).

Resources-4.1.2.2

The supplier shall identify resource requirements and provide adequate resources, including the assignment of trained personnel (see 4.18).for management, performance of work and verification activities including internal quality audits. Management representative-4.1.2.3

The supplier’s management with executive responsibility shall appoint a member of the supplier’s own management who, irrespective of other responsibilities, shall have defined authority for

a)ensuring that a quality system is established,

implemented and maintained in accordance with this international Standard, and

b)reporting on the performance of the quality

system to the supplier’s management for review and as a basis for improvement of the quality

system.

管理责任─4.1

品质政策─4.1.1

供货商负经营责任之管理阶层应界定并明文记载其对品质所持之政策，包含品质目标与对品质之承诺。该品质政策必须相关于供货商之组织目标与顾客需求与期望。供货商应确保该组织内之所有阶层均了解、实施与维持此品质政策。

组织─4.1.2

责任与授权─4.1.2.1

从事影响品质之管理、执行与验证等工作人员均应了以界定和明文记载其责任，授权与相互关系，尤其是那些需要组织赋予自由度和授权以从事下列活动之人员：

a)发起行动以预防任有关产品、流程、品质

系统不合格情事的发生；

备注：建议负有品质责任的人员，如需处理品质问题时，可被授予停止生产的权限。

b)鉴定并记录任何有关产品、流程及品质系

统的问题：

c)循既定管道发起、建议或提供解决

d)验证解决方案之执行；

e)管制不合格产品被进一步加工、交货或安

装，直到缺点或不满意情况被矫正为止。

f)在内部组织机能中代表顾客的需求以对应

QS-9000的要求(即管制特性的选择，设定

品质目标，训练，矫正与预防行动，产品

设计与发展)。

资源─4.1.2.2

供货商应鉴定资源的需求，并提供适当资源包括指派经训练的人员(参阅4.18)以从事管理、执行工作与包含内部品质稽核在内的各项验证活动

管理代表─4.1.2.3

供货商负经营责任之管理阶层应指派供货商管理阶层其中一员，明定其授权且不受其它职务责任影响以从事下列活动

a)确保品质系统依本国际标准建立、实施

与维持，及

b)将品质系统的运作成效向供货商管理阶

层报告以供其审查，并作为品质系统改