RoomingaGuest引到客人到房间

Why is this task important for you and our guests?
为什么这项任务对你和我们的客人都很重要？
Answers:
1.回答：
I can ensure a smooth check in experience. 确保客人顺利登记。

2.I am able to provide personalized service. 提供个性化服务。

3.Fulfill and exceed all expectations of the guest. 超前完成客人期望。

4.I can increase our GSTS score. 提升客人意愿调查系统的得分。

The guest will feel expected and welcomed. 客人感到被受到欢迎及期待。

Summary questions:
1.问题概述：
Where should the Butler wait for the Guest?管家应该在哪里等客人？
2.Which steps need to be followed when checking the guest in?在客人登记时，应做哪些步骤？
3.Why is it important that we take the guest to the room?为什么带客人到房间非常重要？
4.Should all guests receive an introduction to the room / hotel?所有客人都要求介绍房间和酒店吗？What do I have to introduce and why?我们必须介绍什么？为什么？
Now ask the trainee to practice the task from start to end to test competency.
现在由培训生按照步骤从头到尾进行实践操作并做测试。