国际商务礼仪(第二版) Unit Four Meeting and Greeting Etiquette
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❖ Business Greeting
❖ A business greeting is your first opportunity to make a positive impression on business contacts.
❖ An effective business greeting is one way to display your poise, grace and professionalism.
Business Greeting and Introduction
Business IntroductSelf-introduction Introduction to others Group introduction
Orders of introduction :
What is Greeting?
Lead-in
❖ Meeting and Greeting Etiquette
It refers to the nonverbal and verbal behaviors help to define your social skills by using effective handshakes, good eye contact, and making the proper introductions to show proper etiquette when you are meeting people in business settings.
Business Greeting
Greeting Standard
Chose the concrete content carefully. Care about the precedence order carefully. When two sides meet, the one who is in lower status should greet to the higher status. if you also need to greet a lot of people, you should greet from the respect one or the one who is near you，and it will follow by the line. When others greet to you first, you should response at once. Care the attitude. You must greet others with passion. There are three points as follow:
Introduce the one in lower status to high status； Introduce the youth to the old； Introduce male to female； Introduce the host to guests； Introduce unmarried to married Introduce the late one to the early arrival one
❖ The rules for business greeting and introduction ❖ How to greet in business settings ❖ How to make business introduction professional
Lead-in
❖ Greeting
（1）smile （2）generosity （3）clear voice
Business Greeting
Different means of Greeting
➢Handshaking
➢Embracing
➢Kissing
➢Bowing
The Art of Business Introduction
Greeting is an act of communication in which human beings intentionally make their presence known to each other, to show attention to, and to suggest a type of relationship or social status between individuals or groups of people coming in contact with each other.
Enjoy the Video
Lead-in
Contents:
❖ Business Greeting and Introduction ❖ Business Greeting ❖ The Art of Business Introduction
Business Greeting and Introduction
Unit Four. Meeting and Greeting
Etiquette
Focal Points
❖ Lead-in ❖ Business Greeting and Introduction ❖ The Art of Business Introduction ❖ Exercises
Focal Points
Proper introductions help to establish rapport when meeting people.
Greetings can be expressed both audibly and physically, and often involve a combination of the two.
Greetings are often, but not always, used just prior to a conversation.
❖ A business greeting is your first opportunity to make a positive impression on business contacts.
❖ An effective business greeting is one way to display your poise, grace and professionalism.
Business Greeting and Introduction
Business IntroductSelf-introduction Introduction to others Group introduction
Orders of introduction :
What is Greeting?
Lead-in
❖ Meeting and Greeting Etiquette
It refers to the nonverbal and verbal behaviors help to define your social skills by using effective handshakes, good eye contact, and making the proper introductions to show proper etiquette when you are meeting people in business settings.
Business Greeting
Greeting Standard
Chose the concrete content carefully. Care about the precedence order carefully. When two sides meet, the one who is in lower status should greet to the higher status. if you also need to greet a lot of people, you should greet from the respect one or the one who is near you，and it will follow by the line. When others greet to you first, you should response at once. Care the attitude. You must greet others with passion. There are three points as follow:
Introduce the one in lower status to high status； Introduce the youth to the old； Introduce male to female； Introduce the host to guests； Introduce unmarried to married Introduce the late one to the early arrival one
❖ The rules for business greeting and introduction ❖ How to greet in business settings ❖ How to make business introduction professional
Lead-in
❖ Greeting
（1）smile （2）generosity （3）clear voice
Business Greeting
Different means of Greeting
➢Handshaking
➢Embracing
➢Kissing
➢Bowing
The Art of Business Introduction
Greeting is an act of communication in which human beings intentionally make their presence known to each other, to show attention to, and to suggest a type of relationship or social status between individuals or groups of people coming in contact with each other.
Enjoy the Video
Lead-in
Contents:
❖ Business Greeting and Introduction ❖ Business Greeting ❖ The Art of Business Introduction
Business Greeting and Introduction
Unit Four. Meeting and Greeting
Etiquette
Focal Points
❖ Lead-in ❖ Business Greeting and Introduction ❖ The Art of Business Introduction ❖ Exercises
Focal Points
Proper introductions help to establish rapport when meeting people.
Greetings can be expressed both audibly and physically, and often involve a combination of the two.
Greetings are often, but not always, used just prior to a conversation.