GMgp5供方质量过程和测量程序.pptx
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GM-gp-5供方质量过程和测量程序(精)
Product:
Understanding of process and system enhancements
Supplier Training
Page 2
What does this GP-5 Training Include?
•Overview of changes made to the procedure
•Line Accumulations
Line accumulations are defined as unavoidable discrepancies or single cases of commodities where only initial response is needed. These PRRs will be issued on a monthly basis per part or part group.
Supplier Training Page 5
Changes to GP-5
Packaging PRRs (section 4.2.2) Packaging PRR s are now defined as packaging issues that cause part/specification nonconformity, or effect salability of the part. Examples:
GP-5
December, 2001 Edition
Supplier Training
Page 1
Purpose:
Train Supplier personnel on changes to GP-5/GQTS
Process:
Explanation of GP-5 enhancements and screen shots of GQTS enhancements
GP-5 供应商质量过程和监测程序
4.2.4 供应商启动的 PRR
如果在顾客自行确认问题前供应商已通知顾客其产品可能存在有 不合格，这类 PRR 概称为供应商启动 PRR 如果零部件或物料没有进入或影响顾客的生产工艺无须 PRR
如果可疑物料已经进入顾客正常物流达到生产线操作工，这些 PRR 分类为供应商启动 PRR
4.2.4.1 供应商启动 PRR 分支
通用汽车 供应商质量过程和监测程序
一般程序 GP-5
供应商质量过程和监测程序 GP-5
目录表 范围
总论——1.1 目的——1.2
参考文献 2 术语和定义
控制和返工公司 邓氏编号 发布地点 线上问题累积 重大停线 重大停线—停线 重大停线—SPILL 重大停线—缺件 不符合 不合格 问题汇报与解决 质量表现报告 定点矩阵 供应商（内部） 供应商（外部、附属、联营） 可疑物料 涉及特殊原因质保 PR/R
4 问题通报和解决
4.1 总论 发布 PRR 提出以下问题： ●由供应商负责的零部件或材料整个生命周期内其不合格项 ●供应商负责的包装不合格项 ●发运至通用公司的生产零部件或材料的运输问题 ●供应商负责的涉及到特殊原因的质保问题 ●程序或过程不符合,例如:未能及时沟通,没有遵照程序,未能满 足期限
PRR 类型
受控发运
总论 其必要性决定 一级受控发运过程 二级受控发运过程 受控发运产品供应商责任 信息墙报 跟踪 退出标准 解除受控发运状态
新业务停止
总论 将供应商置于新业务停止状态 解除供应商新业务停止状态
供应商测评
总论 主要停线 PPM 值 受控发运事件 PRR 措施 新业务停止
例子
可疑数量 向现有 PRR 添加数量 计算供应商 PPM 标签问题数量
1. 范围 1.1 总论
如果在顾客自行确认问题前供应商已通知顾客其产品可能存在有 不合格，这类 PRR 概称为供应商启动 PRR 如果零部件或物料没有进入或影响顾客的生产工艺无须 PRR
如果可疑物料已经进入顾客正常物流达到生产线操作工，这些 PRR 分类为供应商启动 PRR
4.2.4.1 供应商启动 PRR 分支
通用汽车 供应商质量过程和监测程序
一般程序 GP-5
供应商质量过程和监测程序 GP-5
目录表 范围
总论——1.1 目的——1.2
参考文献 2 术语和定义
控制和返工公司 邓氏编号 发布地点 线上问题累积 重大停线 重大停线—停线 重大停线—SPILL 重大停线—缺件 不符合 不合格 问题汇报与解决 质量表现报告 定点矩阵 供应商（内部） 供应商（外部、附属、联营） 可疑物料 涉及特殊原因质保 PR/R
4 问题通报和解决
4.1 总论 发布 PRR 提出以下问题： ●由供应商负责的零部件或材料整个生命周期内其不合格项 ●供应商负责的包装不合格项 ●发运至通用公司的生产零部件或材料的运输问题 ●供应商负责的涉及到特殊原因的质保问题 ●程序或过程不符合,例如:未能及时沟通,没有遵照程序,未能满 足期限
PRR 类型
受控发运
总论 其必要性决定 一级受控发运过程 二级受控发运过程 受控发运产品供应商责任 信息墙报 跟踪 退出标准 解除受控发运状态
新业务停止
总论 将供应商置于新业务停止状态 解除供应商新业务停止状态
供应商测评
总论 主要停线 PPM 值 受控发运事件 PRR 措施 新业务停止
例子
可疑数量 向现有 PRR 添加数量 计算供应商 PPM 标签问题数量
1. 范围 1.1 总论
GMgp5供方质量过程和测量程序
Changes to GP-5
Quantity Checked (section 4.3.6.2)
The “1% or 30 pieces” requirement replaced by the following wording:
“The quantity checked MUST be of a statistically significant size to represent the percentage defective within the batch.”
GMgp5供方质量过程和测量 程序
Purpose: Train Supplier personnel on changes to GP-5/GQTS
Process:
Explanation of GP-5 enhancements and screen shots of GQTS enhancements
• The following timestamps will be captured in the database only • Implemented date • Approved date
•GM will use the timestamps to calculate the following metrics: • Time to Implementation (Implementation date - Issue date) • Time to Closure (Approved Date - Issue date)
Changes to GP-5
Quantities for Label Issues (section 4.3.6.4)
For parts shipped in bulk such as fasteners, labels, etc. (that are received in large quantities at manufacturing locations) mislabel problems will be counted using the following escalation process.
GM-gp-5供方质量过程和测量程序PPT课件教材讲义
Changes to GP-5
Packaging PRRs (section 4.2.2) Packaging PRR s are now defined as packaging issues that cause part/specification nonconformity, or effect salability of the part. Examples:
? Mixed pallets built incorrectly and caused part/material damage
? Parts not packaged to specification for service
Changes to GP-5
Line Accumulation PRRs (section 4.3)
?Line Accumulations
Line accumulations are defined as unavoidable discrepancies or single cases of commodities where only initial response is needed. These PRRs will be issued on a monthly basis per part or part group.
GP-5
December, 2001upplier personnel on changes to GP-5/GQTS
Process:
Explanation of GP-5 enhancements and screen shots of GQTS enhancements
?The Line accumulation PRR should be entered in the system only after the full impact and the monthly quantity is available to the issuer.
《质量检验流程》课件
优化检验方法 和设备
采用更先进的检验技 术和设备，提高效率 和准确性。
建立标准化的 检验流程
制定一套标准的检验 步骤和流程，确保一 致性和可追溯性。
引入自动化技 术
利用自动化技术，减 少人工干预，提高效 率和准确性。
加强人员培训 和管理
培养专业技能和意识， 强化质量检验团队的 能力。
总结
质量检验流程的重要性
质量检验流程是确保产品质量和客户满意度的关键步骤。
质量检验流程的步骤和优化
了解质量检验流程的步骤和优化方法，以提高效率和准确性。
如何提高质量检验流程的效率和准确性
探索提高质量检验流程效率和准确性的实用方法和技巧。
《质量检验流程》PPT课 件
欢迎来到《质量检验流程》的PPT课件！今天我们将要探索质量检验流程的定 义、步骤以及优化方法。让我们一起开始吧！
什么是质量检验流程
定义质量检验流程
了解质量检验流程的定义和目的，以确保产品符合标准和要求。
质量检验流程的种类
探索不同类型的质量检验流程，如过程检验、成品检验和抽样检验。
质量检验流程的重要性
认识质量检验流程在确保产品质量和客户满意度中的重要作用。
质量检验流程验标准、确定检验设备和人员、准备检验材料和样品。
2
进行检验
进行检验前的预处理、进行检验操作和记录、处理和判定检验结果。
3
检验报告
撰写包含内容和格式的检验报告，了解检验报告的意义和作用。
质量检验流程的优化
GM-gp-5供方质量过程和测量程序(英文版)剖析
•For awareness purposes, the issuer should indicate the possibility of adjustments when issuing the PRR.
Supplier Training
Page 7
Changes to GP-5
Problem Location and Direct Run Indicator (section 4.3.2) • Issuer must indicate on the PRR where the problem was found. (Phase drop down box)
First labeling offense (at a particular Duns location, in last 15 months) Issuer counts only one quantity discrepant against the supplier (Quantity nonconforming and estimated quantity nonconforming = 1) Second offense (at a particular Duns location, in last 15 months) Issuer counts only one quantity discrepant against the supplier (Quantity nonconforming and estimated quantity nonconforming = 1) The supplier will also be placed on Controlled Shipping Level 1. Third offense (at a particular Duns location, in last 15 months) Issuer counts all parts against the supplier. The supplier will also be placed on Controlled Shipping Level 2.
Supplier Training
Page 7
Changes to GP-5
Problem Location and Direct Run Indicator (section 4.3.2) • Issuer must indicate on the PRR where the problem was found. (Phase drop down box)
First labeling offense (at a particular Duns location, in last 15 months) Issuer counts only one quantity discrepant against the supplier (Quantity nonconforming and estimated quantity nonconforming = 1) Second offense (at a particular Duns location, in last 15 months) Issuer counts only one quantity discrepant against the supplier (Quantity nonconforming and estimated quantity nonconforming = 1) The supplier will also be placed on Controlled Shipping Level 1. Third offense (at a particular Duns location, in last 15 months) Issuer counts all parts against the supplier. The supplier will also be placed on Controlled Shipping Level 2.
GMgp5供方质量过程和测量程序
•12
•Changes to GP-5 •Timeliness of Final Response (section 4.4.5) • Suppliers will be measured on the timeliness of their final • response.
•When it is appropriate for the plant, the PRR may be • issued with the first occurrence of the discrepant part. • Regular adjustments of the volume will then be made • during the month.
GMgp5供方质量过程和 测量程序
2020年5月25日星期一
•Purpose: Train Supplier personnel on changes to GP-5/GQTS
•Process: •
Explanation of GP-5 enhancements and screen shots of GQTS enhancements
•For awareness purposes, the issuer should indicate the • possibility of adjustments when issuing the PRR.
•7
•Changes to GP-5 •Problem Location and Direct Run Indicator (section 4.3.2) • Issuer must indicate on the PRR where the problem • was found. (Phase drop down box) • Issuer must indicate on the PRR if the issue affects • Direct Run Rate. (Direct Run Rate check box)
•Changes to GP-5 •Timeliness of Final Response (section 4.4.5) • Suppliers will be measured on the timeliness of their final • response.
•When it is appropriate for the plant, the PRR may be • issued with the first occurrence of the discrepant part. • Regular adjustments of the volume will then be made • during the month.
GMgp5供方质量过程和 测量程序
2020年5月25日星期一
•Purpose: Train Supplier personnel on changes to GP-5/GQTS
•Process: •
Explanation of GP-5 enhancements and screen shots of GQTS enhancements
•For awareness purposes, the issuer should indicate the • possibility of adjustments when issuing the PRR.
•7
•Changes to GP-5 •Problem Location and Direct Run Indicator (section 4.3.2) • Issuer must indicate on the PRR where the problem • was found. (Phase drop down box) • Issuer must indicate on the PRR if the issue affects • Direct Run Rate. (Direct Run Rate check box)
GP-5供方质量过程
SDE Module 2010.11
SGM Confidential
25
供方发布PR&R
GP-5
➢如果在SGM发现问题前供方通知了SGM可能的不符合问 题，那么这个PR&R就被称作“供方发布的PR&R” ➢如果零配件或原料没有到达或影响SGM的生产过程,不需 要PR&R ➢如果可疑的原料已经进入SGM的的正常物流,到达操作人 员手中，此类PR&R 应该被归为 “供方发布的PR&R”
SGM Confidential
13
质量PR&R－对供方的要求一
GP-5
初步答复内容
★供应商必须分析整条物料链来识别和处理在客 户所在地或正运往客户所在地的所有可疑物料。
第三方
库存(SGM安全 库存区、应急物料等)
SGM
供应商 SDE Module 2010.11
中转库
SGM Confidential
★对严重问题或重复发生的问题达到受控发运标准
的，发布受控发运。
SDE Module 2010.11
SGM Confidential
21
顾客满意(抱怨)PR&R
GP-5
适用于已确认由供应商行动或未行动引起的任何其它不符合项
（不包括报价或其它商务问题，可以同零件号无关）。
适用于但非局限于：
➢ 关于数据或信息的沟通需求 ➢ 响应不及时或未遵守节点要求（如APQP项目管理） ➢ 程序上的要求 ➢ 承诺的纠正措施未实施或实施不良
28
CS（Controlled Shipping)受控发运
GP-5
受控发运是针对高风险零件，在供应商原有的 控制手段的基础上，增加附加的控制措施，并 促进质量问题的及时解决，防止不合格品流向 SGM和最终用户 。
GP5-供方质量过程和测量程序
GP5-供方质量过程和测量程序
Cgk, Cmk, Ppk, Cpk再也不会傻傻的分不清楚了
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DFMA-面向制造和装配的产品设计（Design for Manufacturing and Assembly）
BIQS-9&10 团队合作解决问题的流程&质量关注检查-附解读
BIQS-8 Fast Response Problem Solving Process 快速响应问题解-附解读
BIQS-7 Gage Calibration / Measurement System Analysis 量具校准及-附解读
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BIQS-5 Bypass / Deviation Management 屏蔽/偏差管理-附解读
BIQS-3&4PFMEAs &风险降低和年度回顾-附解读
BIQS-2分层审核（LPA）-附解读
BIQS-1 合格/不合格物料及基础介绍-附解读
领导的智慧&艺术 -论如何在质量管理体系中发挥领导作用
现场管理口诀，收藏，背下来！【标杆精益】
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GMgp5供方质量过程和测量程序
• A new status field is being added to GQTS.
Supplier Training
Page 9
Changes to GP-5
Quantities for Label Issueቤተ መጻሕፍቲ ባይዱ (section 4.3.6.4)
For parts shipped in bulk such as fasteners, labels, etc. (that are received in large quantities at manufacturing locations) mislabel problems will be counted using the following escalation process.
•For awareness purposes, the issuer should indicate the possibility of adjustments when issuing the PRR.
Supplier Training
Page 7
Changes to GP-5 Problem Location and Direct Run Indicator (section 4.3.2)
First labeling offense (at a particular Duns location, in last 15 months) Issuer counts only one quantity discrepant against the supplier (Quantity nonconforming and estimated quantity nonconforming = 1)
• Damaged part or material that was inadequately secured in the container
Supplier Training
Page 9
Changes to GP-5
Quantities for Label Issueቤተ መጻሕፍቲ ባይዱ (section 4.3.6.4)
For parts shipped in bulk such as fasteners, labels, etc. (that are received in large quantities at manufacturing locations) mislabel problems will be counted using the following escalation process.
•For awareness purposes, the issuer should indicate the possibility of adjustments when issuing the PRR.
Supplier Training
Page 7
Changes to GP-5 Problem Location and Direct Run Indicator (section 4.3.2)
First labeling offense (at a particular Duns location, in last 15 months) Issuer counts only one quantity discrepant against the supplier (Quantity nonconforming and estimated quantity nonconforming = 1)
• Damaged part or material that was inadequately secured in the container
GM-gp-5供方质量过程和测量程序(ppt 21)
• Mixed pallets built incorrectly and caused part/material damage
• Parts not packaged to specification for service
Supplier Training
Page 6
Changes to GP-5
If this is the supplier’s first labeling offense: Quantity Checked: Quantity Nonconforming: Quantity Suspect: Est. Quantity Nonconforming:
1000 1
1000 1
•When it is appropriate for the plant, the PRR may be issued with the first occurrence of the discrepant part. Regular adjustments of the volume will then be made during the month.
Second offense (at a particular Duns location, in last 15 months) Issuer counts only one quantity discrepant against the supplier (Quantity nonconforming and estimated quantity nonconforming = 1) The supplier will also be placed on Controlled Shipping Level 1.
GP5
受控发运是针对高风险零件，在供应商原有的控制手段的基 础上，增加附件的控制措施，并促进质量问题的及时解决， 防止不合格品流向SGM和最终用户。
April,2007
GP-5 程序
CS分两级
一级受控发运：由供应商实施的不合格品遏制。 (由供方自己在供方处解决所有问题)
二级受控发运：在一级受控发运的基础上由第三方追加实施 的不合格品遏制。 (第三方由SGM指定，一切费用由供方负责)
发运PRR
当客户查实供应商造成发运或日程安排有关的不一致时， 应发布发运PRR 没有按时间要求发运 证明文件不符合。例如：丢失了装船文件或不全 由承运人造成的不符 供方的装运提前通知的在线传递计算机系统出问题 额外的运费。例如：预付，协调，额外费用
April,2007
GP-5 程序
April,2007
GP-5 程序
PRR-索赔 供方需赔偿由于供方的责任造成的损失(零件直接 报废、筛选/返修工时、SGM停线等) 计算间接损失(如导致相关连零件报废等) SGM出具足够的支持材料包括工时、延误时间、 对整车或部件的影响等
April,2007
GP-5 程序
CS(Controlled Shipping)受控发运
April,2007
GP-5 程序
CS-L2－第三方的职责
执行二次100％检验并记录结果 为二次检验提供适当布局和指导书 为供方和SQE提供二次检验的进展报告
April,2007
GP-5 程序
对遏制区域的要求
遏制区域必须做到目视化(与其它区域明确区分)，并且有充分的照明 和设施，必须明确物流线路和区域 遏制区域内必须与供应商的生产过程独立 在信息墙或遏制区域其它显著位置公布不合格情况、措施、行动计划 和状态、以及遏制行为的结果 相关的图表、数据必须每天及时更新，并由供应商管理层进行评审 制定出现问题的解决流程和反应计划，并记录相关的数据和信息 遏制区域相关操作人员必须充分培训，在工作现场应用工作指导书、 质量标准、边界样本(适用时)，相关工具和设备等 适用时，应进行预防性维护
April,2007
GP-5 程序
CS分两级
一级受控发运：由供应商实施的不合格品遏制。 (由供方自己在供方处解决所有问题)
二级受控发运：在一级受控发运的基础上由第三方追加实施 的不合格品遏制。 (第三方由SGM指定，一切费用由供方负责)
发运PRR
当客户查实供应商造成发运或日程安排有关的不一致时， 应发布发运PRR 没有按时间要求发运 证明文件不符合。例如：丢失了装船文件或不全 由承运人造成的不符 供方的装运提前通知的在线传递计算机系统出问题 额外的运费。例如：预付，协调，额外费用
April,2007
GP-5 程序
April,2007
GP-5 程序
PRR-索赔 供方需赔偿由于供方的责任造成的损失(零件直接 报废、筛选/返修工时、SGM停线等) 计算间接损失(如导致相关连零件报废等) SGM出具足够的支持材料包括工时、延误时间、 对整车或部件的影响等
April,2007
GP-5 程序
CS(Controlled Shipping)受控发运
April,2007
GP-5 程序
CS-L2－第三方的职责
执行二次100％检验并记录结果 为二次检验提供适当布局和指导书 为供方和SQE提供二次检验的进展报告
April,2007
GP-5 程序
对遏制区域的要求
遏制区域必须做到目视化(与其它区域明确区分)，并且有充分的照明 和设施，必须明确物流线路和区域 遏制区域内必须与供应商的生产过程独立 在信息墙或遏制区域其它显著位置公布不合格情况、措施、行动计划 和状态、以及遏制行为的结果 相关的图表、数据必须每天及时更新，并由供应商管理层进行评审 制定出现问题的解决流程和反应计划，并记录相关的数据和信息 遏制区域相关操作人员必须充分培训，在工作现场应用工作指导书、 质量标准、边界样本(适用时)，相关工具和设备等 适用时，应进行预防性维护
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Supplier Training
Page 3
Changes to GP-5
Definitions added to GP-5
•Control and Rework Company
A company approved by General Motors to perform controlled shipping level 2 inspections or other work necessary to ensure product quality. This company performs directly under the responsibility of the supplier.
Supplier Training
Page 4
Changes to GP-5
Definitions added to GP-5
•Quality Performance Reports
Monthly 6 panel charts that graphically display the data contained in GQTS. Charts display the following:
•Line Accumulations
Line accumulations are defined as unavoidable discrepancies or single cases of commodities where only initial response is needed. These PRRs will be issued on a monthly basis per part or part group.
• Damaged part or material that was inadequately secured in the container
• Container was inadequately secured in the carrier vehicle and caused part/material damage
•When it is appropriate for the plant, the PRR may be issued with the first occurrence of the discrepant part. Regular adjustments of the volume will then be made during the month.
Product: Understanding of process and system enhancements
Supplier Training
Page 2
What does this GP-5 Training Include?
•Overview of changes made to the procedure •Overview of PRR System Changes in GQTS •Description of GM SupplyPower GP-5 folder
• Mixed pallets built incorrectly and caused part/material damage
• Parts not packaged to specification for service
Supplier Training
Page 6
Changes to GP-5
GP-5
December, 2001 Edition
Supplier Training
Page 1
Purpose: Train Supplier personnel on changes to GP-5/GQTS
Process:
Explanation of GP-5 enhancements and screen shots of GQTS enhancements
Line Accumulation PRRs (section 4.3)
•The Line accumulation PRR should be entered in the system only after the full impact and the monthly quantity is available to the issuer.
• Container design and/or fabrication was inadequate and caused part/material damage
• Container that has been damaged by improper handling and caused part/material damage
Supplier Training
Page 5
Changes to GP-5
Packaging PRRsFra bibliotek(section 4.2.2)
Packaging PRR s are now defined as packaging issues that cause part/specification nonconformity, or effect salability of the part. Examples:
•Major Disruptions (Spills, Downtime, Stockouts) •PRRs •Discrepant Parts •PPM
•Sourcing Metrics
Supplier evaluation system that ranks each supplier manufacturing location in terms of overall quality in one of three categories: green, yellow or red. The ranking criteria are based on the historical commodity performance. (Example – Enhanced Metric Bid List)