关于催发货的函的回函范文英文

关于催发货的函的回函范文英文英文回答：
Dear [Customer Name],。

We are writing to acknowledge receipt of your email dated [date] regarding the shipment of order [order number].
We understand your concern and would like to sincerely apologize for the delay in shipping your order. We have
been experiencing some unexpected challenges in our supply chain due to [reason for delay].
We are working diligently to resolve these challenges and have taken the following steps:
[List of steps taken to resolve the delay]
We anticipate that your order will be shipped on [expected shipping date]. We will keep you updated on the
progress of your order and provide you with a tracking number once it is available.
In the meantime, we appreciate your patience and understanding. We are committed to providing you with excellent customer service and will do everything we can to get your order to you as soon as possible.
If you have any further questions or concerns, please do not hesitate to contact us.
Thank you.
Sincerely,。

[Your Name]
[Company Name]
中文回答：
尊敬的 [客户姓名]，。

我们谨此函确认已收到您 [日期] 关于订单 [订单号] 发货的
电子邮件。

我们理解您的担忧，并对发货延误深表歉意。

由于 [延误原因]，我们的供应链遇到了一些意外的挑战。

我们正在努力解决这些挑战，并采取了以下措施：
[已采取的解决延误措施列表]
我们预计您的订单将在 [预计发货日期] 发货。

我们将向您通
报订单进度的最新情况，并在获得跟踪号后向您提供。

在此期间，感谢您的耐心和谅解。

我们致力于为您提供卓越的
客户服务，并将尽一切努力尽快将您的订单送达。

如果您有任何进一步的问题或疑虑，请随时与我们联系。

谢谢。

此致，。

[您的姓名] [公司名称]。