HSKP-LSOP-LDY001日常准备
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XIAMEN MARRIOTT HOTEL & CONFERENCE CENTRE LOCAL STANDARD OPERATING PROCEDURES 厦门万豪酒店及会议中心本地标准操作程序
LSOP No. 编号:LDY-001 Effective Date
生效日期
:
Division 主管部门: Rooms
房务部
Revised Date
更新日期
:
Department 部门: Housekeeping
客房部
Prepared by
准备部门
:Executive
Housekeeper
行政管家
Section 分部门: Laundry
洗衣房
Approved by
批准
: General Manager
:总经理
SUBJECT 题目:Daily preparation日常准备
OBJECTIVE 目的
All laundry associates must be familiar with the laundry and uniform/linen basic operation of the laundry. proper hand-over between all shifts should be carried out, to ensure work is completed and all areas in good order.
每位洗衣房员工必须熟悉岗位基本运作流程。
确保班次交接顺畅,工作完成。
POLICY 政策
This policy applies to all associates in the laundry.
所有员工必须遵守此项规定。
PROCEDURES 程序
1. To be on duty 15 minutes in advance, handing over with previous associate.
每天提前十五分钟到岗,与上班次交接。
2. Record emphasis of work for the shift, special case and uncompleted work from
previous shift.
记录当天的工作重点,特殊情况及上班次未完成工作。
3. Check previous shift work, ensure all areas are clean during hand over time, and
machines are in a good condition. Record details in hand over logbook.
检查上班次的工作情况,确保所有区域在交接时清洁,设备完好。
将交接结果
记录在交班本上。
4. Self-Check grooming before start working, ensure the standard is keep the match
with department and hotel(Hair, uniform, shoes, accessory ).
工作前自我检查仪容仪表,确保与部门和酒店的标准一致(头发,制服,鞋,首饰等)。
SUBJECT 题目:Daily preparation日常准备
Prepared by 备文:Approve by 批准:
__________________________ ___________________________ Executive Housekeeper General Manager
行政管家总经理。