订机票代理公司流程

订机票代理公司流程
1.客户选择需要的航班信息并提供个人信息和支付方式。

The customer selects the required flight information and provides personal information and payment method.
2.代理公司收集客户信息并核对订单。

The agency collects customer information and verifies the order.
3.代理公司与航空公司联系确认航班可用性和价格。

The agency contacts the airline to confirm the
availability and price of the flight.
4.代理公司为客户预订机票并发送订单确认。

The agency books the tickets for the customer and sends the order confirmation.
5.客户收到订单确认并支付机票费用。

The customer receives the order confirmation and pays for the airfare.
6.代理公司向客户发送电子机票和行程单。

The agency sends the customer the e-ticket and itinerary.
7.客户确认收到电子机票和行程单并核对信息无误。

The customer confirms the receipt of the e-ticket and itinerary and checks the information for accuracy.
8.代理公司帮助客户处理可能出现的改签或退票事宜。

The agency assists the customer in handling any potential changes or cancellations.
9.客户提出退票或改签请求并等待代理公司处理。

The customer requests a refund or change and waits for the agency to process it.
10.代理公司联系航空公司处理客户的退票或改签申请。

The agency contacts the airline to process the customer's refund or change request.
11.代理公司向客户发送退票或改签的处理结果。

The agency sends the customer the result of the refund or change.
12.客户收到退票或改签的处理结果并确认。

The customer receives the result of the refund or change and confirms it.
13.代理公司为客户处理行李托运、座位选座等增值服务。

The agency processes value-added services such as baggage check-in and seat selection for the customer.
14.客户向代理公司提出行李托运或座位选座等增值服务的需求。

The customer requests value-added services such as baggage check-in or seat selection from the agency.
15.代理公司联系航空公司为客户安排行李托运或座位选座等增值服务。

The agency contacts the airline to arrange value-added services such as baggage check-in or seat selection for the customer.
16.代理公司向客户发送增值服务的处理结果。

The agency sends the customer the result of the value-added services.
17.客户收到增值服务的处理结果并确认。

The customer receives the result of the value-added services and confirms it.
18.代理公司协助客户处理因航班延误或取消所产生的问题。

The agency assists the customer in handling issues arising from flight delays or cancellations.
19.客户提出因航班延误或取消而产生的问题并希望代理公司协助处理。

The customer requests assistance from the agency in handling issues arising from flight delays or cancellations.
20.代理公司联系航空公司处理客户因航班延误或取消而产生的问题。

The agency contacts the airline to handle issues arising from flight delays or cancellations for the customer.
21.代理公司向客户发送处理结果并解释相应的赔偿政策。

The agency sends the customer the result of the handling and explains the corresponding compensation policy.
22.客户收到处理结果并赔偿政策并确认。

The customer receives the result of the handling and compensation policy and confirms it.
23.代理公司协助客户处理因签证问题所产生的影响。

The agency assists the customer in handling the impact of visa issues.
24.客户遇到签证问题并请求代理公司协助处理。

The customer encounters visa issues and requests the agency's assistance.
25.代理公司联系相应的签证机构并协助客户解决签证问题。

The agency contacts the relevant visa agency and assists the customer in resolving the visa issues.
26.代理公司向客户发送签证问题的处理结果以及解决方案。

The agency sends the customer the result of handling the visa issues and the solution.
27.客户收到签证问题的处理结果以及解决方案并确认。

The customer receives the result of handling the visa issues and the solution and confirms it.
28.代理公司向客户提供旅途中的客服支持。

The agency provides customer service support during the journey for the customer.
29.客户在旅途中遇到问题并向代理公司求助。

The customer encounters problems during the journey and seeks assistance from the agency.
30.代理公司提供相应的支持和解决方案以帮助客户解决问题。

The agency provides the appropriate support and solutions to help the customer solve the problems.
31.代理公司联系客户收集反馈并改进服务质量。

The agency contacts the customer to gather feedback and improve service quality.
32.客户提供旅程反馈并希望代理公司改进服务质量。

The customer provides feedback on the journey and hopes that the agency will improve service quality.
33.代理公司根据客户反馈并改进服务质量。

The agency improves service quality based on customer feedback.
34.代理公司更新客户信息并与客户保持联系。

The agency updates customer information and maintains contact with the customer.
35.客户随时向代理公司更新行程信息和联系方式。

The customer updates itinerary information and contact details with the agency at any time.
36.代理公司确认客户信息无误并继续为客户提供服务。

The agency confirms that customer information is correct and continues to provide services to the customer.
37.代理公司向客户发送最新的航班信息和提醒。

The agency sends the customer the latest flight information and reminders.
38.客户收到最新航班信息和提醒并做好行程准备。

The customer receives the latest flight information and reminders and prepares for the journey.
39.代理公司提供客户满意度调查以了解客户需求。

The agency provides customer satisfaction surveys to understand customer needs.
40.客户接受满意度调查并提供反馈意见。

The customer accepts the satisfaction survey and provides feedback.
41.代理公司根据客户反馈意见改进服务质量。

The agency improves service quality based on customer feedback.
42.代理公司商议与航空公司的合作协议以获得更多优惠并提高服务水平。

The agency negotiates cooperation agreements with
airlines to obtain more preferential treatment and improve service levels.
43.代理公司检查航班信息和价格并与客户确认。

The agency checks the flight information and price and confirms with the customer.
44.客户确认航班信息和价格并支付机票费用。

The customer confirms the flight information and price and pays for the airfare.
45.代理公司向客户发送电子机票和行程单。

The agency sends the customer the e-ticket and itinerary.
46.客户确认收到电子机票和行程单并核对信息无误。

The customer confirms the receipt of the e-ticket and itinerary and checks the information for accuracy.
47.代理公司帮助客户处理可能出现的改签或退票事宜。

The agency assists the customer in handling any potential changes or cancellations.
48.代理公司联系航空公司处理客户的退票或改签申请。

The agency contacts the airline to process the customer's refund or change request.
49.代理公司向客户发送退票或改签的处理结果。

The agency sends the customer the result of the refund or change.
50.客户收到退票或改签的处理结果并确认。

The customer receives the result of the refund or change and confirms it.
51.代理公司为客户处理行李托运、座位选座等增值服务。

The agency processes value-added services such as baggage check-in and seat selection for the customer.
52.客户提出行李托运或座位选座等增值服务的需求，并等待代理公司处理。

The customer requests value-added services such as baggage check-in or seat selection and waits for the agency to process it.。