听力2unit4 no1 PPT课件.ppt
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details and we'll get this watch changed for you in no time at all.
No, Mark didn’t forgive Ted.
3. His steak is too raw.
Listening
Task 2
Core Listening
1. Actually it isn’t. 2. I think that’s absolutely ridiculous. 3. I really think that you should
Listening
passage
Fun Listening
1.Who cooked the egg?
the chef, Jack.
2. Is there a chef’s hat on Lynn’s head?
no
3. Do you think that Lynn talked too
much about the egg with Jack? no
complaints! 4. It’s got to stop!
Listening
Task 3
Learning Skills
1. I’m fed up with 2. I’ m sick of 3. I’m tired of 4. I’m sick and tired of 5. I hate 6. I can’t stand 7. What really dus for once?
Task 1
Core Listening
1. No, because he had a very bad
day and just wants to relax.
2.Because Ted turned his nose up at
Mark when he needed help.
Five million 1. Patents 2. Important 3. Handling 4. How 5. aid
Listening
passage
Practical Listening
interpretation account merely phenomena undergoes static
done to me.
4. why on earth did you say such a silly
thing to me?
Listening
5. I ‘m not a bit satisfied with such a result.
6. You ought to be careful enough next time.
Unit 4 Blame and Complaint
Listening
Learn how to blame and complain
Learn the skills of note-taking
Learning goals
Aspects to Complain
Service Attitude
Listening
Listening
Pre-Listening
Learning Practice
1. What on earth is the matter here?
2. I’ m afraid I have a complaint to make
about the service.
3. You ought to be ashamed of what you’ve
Notes:
8 points
1.Paper or pen ready
2. Write down title, name and date
3. introduction!! (topic and points)
4. Copy the blackboard, esp. outline.
skip “a or the”, shorthand,
green mark on my wrist when I take it off. Tim: Have you worn the watch in the shower perhaps sir? Customer: No and I only bought it two weeks ago. It's still under guarantee but I must say, for the amount of money I paid for it, I'm very disappointed. Tim: I'm so sorry you've been inconvenienced. Would you like a refund?
Common Expressions to Blame
1. It’s ridiculous for such! 2. It’s unfair for me to pay the extra! 3. I’m fed up with your shouting on and on! 4. I’m sick of the nonsense you give me. 5. I’ m tired of your complaining every day. 6. I can’t stand the way you look at me! 7. Your behavior nearly drives me crazy!Listening 8. Don’t you think it so stupid to do so! 9. You should feel ashamed of what you’ve
Aspects to Complain
Fake
Listening
Aspects to Complain
Product quality
Listening
Aspects to Complain
Cheating
Listening
Aspects to Complain
Accident
Listening
done!
Task 1
Learning Skills
1. ridiculous 2. charge 3. just not fair 4. really 5. I’d like you to let me
Listening
Task 2
Learning Skills
1. I’m fed up with the mess 2. Never let me stay up late 3. I’m sick and tired of your
summarize, understand his saying
5. Recognize main idea
6. Details or examples (e.g.)
7. Attention to the summary
8. Ask no-understandings
Task 4
Core Listening
Listening
R. Kelly
Casablanca
歌曲欣赏
Aspects to Complain
Pollution
Listening
A Scene of Complaints
Tim: How can I help you sir? Customer: It's about this watch. Tim: What seems to be the problem? Customer: The alarm doesn't work and the strap leaves a
change your policy for this circumstance because it’s really unreasonable and unfair to charge Listening people this kind of money.
Task 3
Core Listening
details and we'll get this watch changed for you in no time at all.
No, Mark didn’t forgive Ted.
3. His steak is too raw.
Listening
Task 2
Core Listening
1. Actually it isn’t. 2. I think that’s absolutely ridiculous. 3. I really think that you should
Listening
passage
Fun Listening
1.Who cooked the egg?
the chef, Jack.
2. Is there a chef’s hat on Lynn’s head?
no
3. Do you think that Lynn talked too
much about the egg with Jack? no
complaints! 4. It’s got to stop!
Listening
Task 3
Learning Skills
1. I’m fed up with 2. I’ m sick of 3. I’m tired of 4. I’m sick and tired of 5. I hate 6. I can’t stand 7. What really dus for once?
Task 1
Core Listening
1. No, because he had a very bad
day and just wants to relax.
2.Because Ted turned his nose up at
Mark when he needed help.
Five million 1. Patents 2. Important 3. Handling 4. How 5. aid
Listening
passage
Practical Listening
interpretation account merely phenomena undergoes static
done to me.
4. why on earth did you say such a silly
thing to me?
Listening
5. I ‘m not a bit satisfied with such a result.
6. You ought to be careful enough next time.
Unit 4 Blame and Complaint
Listening
Learn how to blame and complain
Learn the skills of note-taking
Learning goals
Aspects to Complain
Service Attitude
Listening
Listening
Pre-Listening
Learning Practice
1. What on earth is the matter here?
2. I’ m afraid I have a complaint to make
about the service.
3. You ought to be ashamed of what you’ve
Notes:
8 points
1.Paper or pen ready
2. Write down title, name and date
3. introduction!! (topic and points)
4. Copy the blackboard, esp. outline.
skip “a or the”, shorthand,
green mark on my wrist when I take it off. Tim: Have you worn the watch in the shower perhaps sir? Customer: No and I only bought it two weeks ago. It's still under guarantee but I must say, for the amount of money I paid for it, I'm very disappointed. Tim: I'm so sorry you've been inconvenienced. Would you like a refund?
Common Expressions to Blame
1. It’s ridiculous for such! 2. It’s unfair for me to pay the extra! 3. I’m fed up with your shouting on and on! 4. I’m sick of the nonsense you give me. 5. I’ m tired of your complaining every day. 6. I can’t stand the way you look at me! 7. Your behavior nearly drives me crazy!Listening 8. Don’t you think it so stupid to do so! 9. You should feel ashamed of what you’ve
Aspects to Complain
Fake
Listening
Aspects to Complain
Product quality
Listening
Aspects to Complain
Cheating
Listening
Aspects to Complain
Accident
Listening
done!
Task 1
Learning Skills
1. ridiculous 2. charge 3. just not fair 4. really 5. I’d like you to let me
Listening
Task 2
Learning Skills
1. I’m fed up with the mess 2. Never let me stay up late 3. I’m sick and tired of your
summarize, understand his saying
5. Recognize main idea
6. Details or examples (e.g.)
7. Attention to the summary
8. Ask no-understandings
Task 4
Core Listening
Listening
R. Kelly
Casablanca
歌曲欣赏
Aspects to Complain
Pollution
Listening
A Scene of Complaints
Tim: How can I help you sir? Customer: It's about this watch. Tim: What seems to be the problem? Customer: The alarm doesn't work and the strap leaves a
change your policy for this circumstance because it’s really unreasonable and unfair to charge Listening people this kind of money.
Task 3
Core Listening