《酒店英语》期中复习

《酒店英语》期中复习
一、单项选择题
一、单项选择题（共计50题）
1. Good morning. _______ I help you? （） [单选题] *
A. Would
B. Must
C. May(正确答案)
D. Am
2. I would like to _________ a room, please.（） [单选题] *
A. stay
B. book(正确答案)
C. see
D. look
3. It’s very kind __________ you to help me.（） [单选题] *
A. of(正确答案)
B. to
C. by
D. for
4. What’s the ________ for a double room? （） [单选题] *
A. right
B. rate(正确答案)
C. money
D. for
5. Excuse me, sir. You need to ________ the form.（） [单选题] *
A. fill in(正确答案)
B. fill on
C. fill of
D. fill for
6. We are looking forward to __________ you.（） [单选题] *
A. see
B. saw
C. seeing(正确答案)
D. sees
7. Do you want to pay _____ cash or _____ credit card.（） [单选题] *
A.in; in
B.B. by; by
C.C. by;in
D.D. in; by(正确答案)
8. The porter will show you _______ your room.（） [单选题] *
A.with
B.to(正确答案)
C.by
D. for
9. My flight will leave ______ 6 p.m. today.（） [单选题] *
A.with
B.on
C.at(正确答案)
D. for
10. Let me _______ you with your luggage.（） [单选题] *
A.help(正确答案)
B.helping
C.helps
D. to help
11. ______ the way, how long will it take to clean the room?（） [单选题] *
A.With
B.On
C.By(正确答案)
D. For
12. Can you __________ the air conditioner?（） [单选题] *
A.draw
B.turn on(正确答案)
C.turn
D. make up
13. I hope you will _______ a morning call at 7:00.（） [单选题] *
A. arrange(正确答案)
B. arranges
C. arranged
D. making
14. I’ll ask a porter to _________ your luggage.（） [单选题] *
A. take care
B. take care of(正确答案)
C. take care off
D. look
15. We are ready to serve the guests _______ their convenience.（） [单选题] *
A. for
B. with
C. at(正确答案)
D. on
16. Thank you for your passport. Would you mind _______ in the registration form?（）[单选题] *
A. filling(正确答案)
B. fill
C. to fill
D. to filling
17. We will _______this matter immediately.（） [单选题] *
A.look for
B. look out
C. look into(正确答案)
D. look on
18.R:May I have your name and room number ?（） [单选题] * G: Henry Bellow. ______.
A.Room114(正确答案)
B.114 Room
C.114
D. 114-Room
19.That’s OK. Please give 500 RMB _____ deposit.（） [单选题] *
A./
B.with
C. as(正确答案)
D. for
20.If you need any help,please let us________ .（） [单选题] *
A. knowing
B. know(正确答案)
C. to know
D.knows
21. I _______ a suite in your hotel the day before yesterday. （） [单选题] *
A. book
B. booking
C. books
D.booked(正确答案)
22.All the rooms are ________for those days.（） [单选题] *
A.booked up(正确答案)
ed up
C. looked up
D. made up
23.How many rooms_______ you like to have, sir?（） [单选题] *
A. will
B. would(正确答案)
C. can
D. should
24.It leaves _______8:30 a.m. Is that OK ?（） [单选题] *
A.on
B. /
C. for
D. at(正确答案)
25.How much do you ________a TWB?（） [单选题] *
A.charge for(正确答案)
B.pay by
C. charge with
D charge of
26. Here’s the _______, Ms. Chan.（） [单选题] *
A. receip
B.receipt(正确答案)
C.recipt
D.recept
27.Just a moment, madam. Let me call the _______.（） [单选题] *
A. business part
B.business
C. business room
D.business center(正确答案)
28.We’ll call you as soon as there is a room ______ for you.（） [单选题] *
A. available(正确答案)
B. possible
C. changeable
D. impossible
29.We are ready to ______ the guests at their convenience.（） [单选题] *
A. greet
B. work
C.serving
D.serve(正确答案)
30. We’ll send ______ to your room soon and help you with the baggage.（） [单选题] *
A. a worker
B.a housekeeper
C.a bellman(正确答案)
D. a cleaner
31. All the rooms are booked up _____ those days.（） [单选题] *
A. between
B. for(正确答案)
C. at
D. in
32.We can get it for you. You pay the price plus ______ service fee.（） [单选题] *
A. many
B. a small amount of(正确答案)
C. a
D./
33.That’s OK. Please give 500 RMB as ______.（） [单选题] *
A.deposit(正确答案)
B.deopsit
C.deposite
D.dposite
34. Have you ______ a reservation, sir?（） [单选题] *
A.make
B.making
C. made(正确答案)
D.makes
35.Which is right? _______.（） [单选题] *
A.Here’s the receipt.(正确答案)
B. Here the receipt is.
C,The receipt is here .
D. The receipt here is.
36.A French suite _____ breakfast from May 15th to May 19th.（） [单选题] *
A.without
B. and
C. with(正确答案)
D.for
37.A double________ room for 3 nights.（） [单选题] *
A. non-smoking(正确答案)
B. no-smoking
C. non-smoke
D. no-smoke
38. What is the exchange rate from euros _______yuan?（） [单选题] *
A. to
B. into(正确答案)
C. by
D. in
39. Please check your _______carefully.（） [单选题] *
A. money
B. pay
C.paper
D. bill(正确答案)
40. I hope you enjoyed your _______.（） [单选题] *
A. staying
B. living
C. hotel
D. stay(正确答案)
41.A French ______ with breakfast from May 15th to May 19th.（） [单选题] *
A. room
B.style
C.suite(正确答案)
D.double room
42. I’d like to check_______and settle my bill.（） [单选题] *
A. in
B. /
C. it
D.out(正确答案)
43. R: How long would you please ______ your stay ?（） [单选题] *
G: Three more nights.
A.keep
B.make
C. extension
D.extend(正确答案)
44.We might be able to ______ a room for you after 6:00 this evening.（） [单选题] *
A. arrange(正确答案)
B.open
C.book
D.reserve
45.May I know your name, sir? Could you tell me your _______?（） [单选题] *
A. confirmation number(正确答案)
B. room number
C. registration number
D.card number
二、判断题（共40题）
Write “A” for “true” or “B” for “false”.
1. As a hotel airport representative, you needn’t carry a welcome board and anything else about the guests when you meet them.（） [单选题] *
A.true
B.false(正确答案)
2. When you are going to meet a tour group, you need do nothing but check their time of arrival.（） [单选题] *
A.true
B.false(正确答案)
3. A walk-in guest is a customer who comes without room booking.（） [单选题] *
A.true(正确答案)
B.false
4. It is usually more expensive for a group to check in at the hotel than that of an individual.（） [单选题] *
A.true
B.false(正确答案)
5. In a sense, the hotel is a home away from home for all the guests.（） [单选题] *
A.true(正确答案)
B.false
6. Cantonese cuisine is strong and spicy, while Sichuan cuisine is light and mild.（） [单选题] *
A.true
B.B.false(正确答案)
7. It’s bellman’s duty to stand outside the gate welcoming guests.（） [单选题] *
A.true
B.B.false(正确答案)
8. When receiving guests,we should listen carefully and don’t keep eye contact.（） [单选题] *
A.true
B.B.false(正确答案)
9. The concierge staff attend to guests’ special needs which are not provided by the hotel.（） [单选题] *
A.true(正确答案)
B.false
10. As a receptionist, you can disclose personal information of our guests.（） [单选题] *
A.true
B.false(正确答案)
11. O.O.O. is short for out of order room.（） [单选题] *
A.true(正确答案)
B.false
12. DDD is short for Do Not Disturb.（） [单选题] *
A.true
B.false(正确答案)
13. Small details like room cleaning are not important to hotel.（） [单选题] *
A.true
B.false(正确答案)
14. The main duty of a hotel representative is making up rooms and doing turn-down service.（） [单选题] *
A.true
B.false(正确答案)。