外贸展会会问的问题

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外贸客户有可能问到的问题

-Q1:Would it be possible to customize the scooter and the packaging with our logos? How much would it cost?- Yes,it is possible,we we can talk further if you have some good ideas,of course we can offer you a discount and the budget according to your quantity.-Q2:Are there more colors availables?-Yes,of course,but we suggest you use our normal colors for first trial order,it is good for lead time if you want to test quality quickly.-Q3:What is the HS code for electric scooter?-The HS code: 8711 90 10-Q4:What is your payment method?Please confirm.-Usually we only accept T/T and L/C.-Q5: Have you sample available to send me? If so, Can you send me to my company directly? What would be the final cost of that? How is the procedure and the final cost of the sample?-Yes,we can send you one or more directly in a week,just let me know the correct address and zip code,we can help you check all fees,but we will charge sample fee for samples and we can refund you if you can order more.-Q6:Have you available any accesories for the scooters like rear and front led lights, helmets or charge points for the scooters? If so, can you send me the budget?-Yes,we can,we can help you and send you price list with your required.-Q7:How does warranty work for this? And how is the procedure in case of claim of one of our customers?-Usually we support technical assistance at any time and offer free one if the problems from your customers and caused by bad quality products,of course our customers should maintain and care for e scooter and ensure it work fine in right way.we can talk further about this term.-Q8:Do you support "Dropshipping"system?How is the procedure?What is the conditions?Can I do an exclusive agent?- We can talk further if you would be intereted in them and send us agent plan.。

外贸展会常用问答英语

外贸展会常用问答英语Commonly Asked Questions at International Trade Shows.1. What are the dates and times of the trade show?2. Where is the trade show located?3. Is there a registration fee for the trade show?4. What types of products and services will be exhibited at the trade show?5. Are there any educational sessions or events being held at the trade show?6. Is there a list of exhibitors available?7. Are food and drinks available at the trade show?8. Is there a press room at the trade show?9. Are there any discounts available for group registration?10. What are the rules and regulations for exhibiting at the trade show?11. Are there any parking facilities available at the trade show?12. Is there a dress code for the trade show?13. Can children attend the trade show?14. Are there any networking opportunities at the trade show?15. Are there any promotional opportunities available at the trade show?16. What is the expected attendance at the trade show?17. What are the staff's hours of availability?18. How do I get to the trade show venue?19. Are there any special events or activities planned for the trade show?20. What is the show's website address?Additional Tips for Attending Trade Shows.Arrive early to avoid crowds and lines.Dress professionally.Bring plenty of business cards.Be prepared to talk about your company and products or services.Take advantage of networking opportunities.Attend educational sessions and events.Follow up with potential customers after the trade show.。

外贸展会常见问题及回复模板英文

外贸展会常见问题及回复模板英文Common Questions at Trade Shows and Response Templates1. What does your company do?Response: Our company specializes in [describe your company's products or services] and we have been in business for [mentionthe number of years]. We cater to [mention your target audience or industries]. Would you like further information about our offerings?2. What sets your products/services apart from your competitors? Response: We pride ourselves on [mention key differentiating factors such as quality, innovation, competitive pricing, or customer service]. This has enabled us to establish a strong foothold in the market and build long-term relationships with our clients. Would you like to learn more about our unique advantages?3. Do you have any promotions or discounts available? Response: We are currently offering [mention ongoing promotions or discounts] for our valued customers. Additionally, we have special trade show discounts that are exclusively available during this event. Would you like more details or a personalized quote?4. How can I place an order with your company?Response: Placing an order with us is simple. You can either [mention different ways to place an order, such as online through our website, by phone, or through an authorized distributor]. Our sales team will guide you through the process and ensure a seamless experience. Do you need any assistance with placing an order?5. Can you provide references or testimonials from your existing customers?Response: Absolutely! We have a portfolio of satisfied customers who have kindly shared their experiences with ourproducts/services. We would be happy to provide you with references or testimonials upon request. Please let us know if you would like to receive them.6. Do you offer customization or personalized solutions? Response: Yes, we understand that every customer has unique requirements. We provide customization options and can tailor our products/services to meet your specific needs. Please let us know your requirements, and we will work closely with you to develop a personalized solution.7. What is your minimum order quantity or lead time? Response: Our minimum order quantity varies depending on the product/service you are interested in. Similarly, our lead times may vary based on factors such as customization and order volume. Could you please provide more details about your specific requirements so that we can provide you with accurate information?8. Do you offer international shipping?Response: Yes, we offer international shipping services to customers worldwide. We have established partnerships with reliable shipping companies that ensure prompt and secure delivery of our products/services. Please provide your location, and we will provide you with shipping options and costs.9. Can I request a product/service demonstration or sample?Response: Certainly! We believe in letting our products/services speak for themselves. We can arrange a demonstration or provide you with a sample so that you can experience the quality firsthand. Please let us know your preferences, and we will make the necessary arrangements.10. How can I get in touch with your company after the trade show? Response: We would be delighted to stay connected with you. You can reach us [mention your contact details such as email, phone number, or website]. Additionally, we will be following up with all interested parties after the trade show to address any further questions or provide additional information.Use these response templates as a starting point, and adapt them according to your company's specific offerings and trade show circumstances.。

展会经典问题集锦

1、Q:怎么让客户记住我？A: 得体的服装和职业化的修养2、Q:有什么高招，让客户在展会上对你印象深刻，回去再联系的时候能想起来你? 还有展会上照了很多客户照片，最后自己也分不清谁是谁，这个问题应该怎么解决？A:没照一张相，相机上不是有编码吗，然后把对应的编码和客人的名片写在一起，就可以3、Q：怎么能让自己的展会有特色？A: 先布置好漂亮的展会，再做好对产品的认识，找一个外交好的同事，这是硬件。

其余就是看运气。

4、Q:如何让展会上的客户在参展之后主动联系我们？A:不是让客户找你，而是你主动去问候饿虎，可以问问客户参展喜欢那些东西，在这些方面你们可以帮忙配合客户寻找产品，虽然吃力不讨好但是很有用的。

5、Q:产品价格不给力，质量一般，我们该如何抓住客人呢？难道只能靠服务软实力吗？A:服务软实力只是一个相对性的，记住一句话凡事无绝对6、Q:如何有效布置展位，10平米？条幅怎么拉才好呢？A: 这个可以让设计展厅公司的人或印刷厂去做，专业人士比较会好一点7、Q：我想问下展会如果有客户直接要价格表的这种，能给吗A：不能给，这是很明显的套价，完全没哪个必要，只能针对某一款产品报价3个不同尺寸的即可。

8、Q:展会后多久联系客户合适呢？A:3天后9、Q：如果展会上遇到了同行业的代理商来看我们的产品该怎么办？A：那就聊聊呗，探讨一下行情市场，这是好事哇10、Q: 客户总是不理，上线也不理，怎么吸引他的注意力，让他和我沟通起来呢？A:聊天工具并不是做外贸最好的工具，客户没有太多时间去聊天，原因有：a：一个优质的采购商他是不可能通过聊天工具就跟您下定单的，他还需要用正规的文件上报领导，与领导沟通。

b：客户的时间与我们的时间并不是一样的，他每天也有很多事要去做，不可能像我们一样聊天的。

建议您平时多给客户打打电话，这样更能了解客户的需求，也不会让客户反感。

11、Q：2013新加坡国际通讯/资讯科技展览会CommunicAsia，我是第一次出国参加展会，买的是香港去新加坡的飞机票。

展会常见问题罗列

展会常见问题及解决方式1.问题类型：服务型：第一步接待客户交流的第一句话该如何说，以下是个人建议:当客户走进我们的展位时，我们要大声喊出：“欢迎光临承煦”.来加深我们承煦的品牌印象。

当客户进入我们的展区，主动跟客户交流的第二句话该如何说，以下是个人建议：第一种说法：带客户进入新产品区，介绍新产品“这是我们的新产品，我来帮您介绍一下”接着就是介绍新品的概念和技术.第二种说法:宣传我们的企业理念:主要突出在我们做的公益性的杂志和照明博物馆。

第二步在吸引住客户之后,下面会出现客户的问题：第一种情况：你说了“欢迎光临江苏承煦电气集团"之后，客户没有任何反应，或者简单的Q：说“我随便看下”，我们该怎么应对?千万不要跟客户说：恩，好的，有看中的可以叫我.A：一定要主动的紧跟客户的步伐,并且每经过一个展品都要介绍它的特色，或者说一下我们公司的文化理念，灌输下我们的历史功绩，也可以跟客户拉近乎，问下客户是哪里的，接着谈到我们做过的业绩和工程什么的,拉近客户的距离,继而深入探讨。

Q：或者客户直接会问“你们是做什么的？"A：我们是一家集生产，设计，施工，于一体的集团化专业户外照明企业.拥有照明一级安装资质，照明甲级设计资质，机电安装二级资质,建筑智能二级资质，喷泉乙壹级资质，装修装饰三级资质。

2.技术型问题：Q:接着客户会问：“你们的产品与其它厂家比有什么优势？"A：我们拥有照明一级安装资质，照明甲级设计资质，机电安装二级资质,建筑智能二级资质.是一家集照明、设计、传媒、LED及新能源研发为一体的集团化公司我们有专业的施工队伍和技术人员。

并且我们有自主研发产品的团队。

每个季度都会研发新品.我们还拥有专业售后团队.Q:客户会问“你们公司在什么地方?”这句话实际就是让你简单介绍下你们公司！A：我们是在江苏省的文化古城--扬州,地理位置靠近京沪高速、沪宁高速、润扬长江大桥、宁启铁路,交通非常便利。

外贸展会会问的问题

1) What 's the CBM? How many pieces in 1x20ft, 1x40gp or 1x40HQ?2) How much this set? In elude what items?3) How many colors for this model? Can we eha nge the color? |4) What 's the size? Can you change to our size?5) How many workers in your factory?6) What 's the packing?7) What are the product details?8) Are you factory or trad ing compa ny?9) What 's the lead time?10) What 's your annul output? What 's your monthly output?11) What 's your market? Domestic or export? What percentage for export?12) What cou ntries do you mai nly export?13) Where is your factory?14) Can you give a brief in troducti on of your factory?15) What 's the material?16) What certificati on do you have?17) What ' s thedelivery time?18) What ' s the p ayment term?19) What ' s the MOQ?20) Do youhave En glish cart on?21) Are you ope n for OEM?22) Can you cha nge to our bra nd?23) Can you provide certificate of orig in?24) What 's the price for sample?25) What fair do you atte nd?26) Do you have stock?27) How many brands do you have?28) What 's your main product?29) Do you have customers in XXX cou ntry? Who?30) What is the warra nty?31) How far is your factory from here?32) Can I take pictures?33) How many new models every year?34) How many people in export departme nt?35) What models are best selli ng?36) What 's your company name?37) Who should I con tact for bus in ess?38) What 's the terms and condition?39) Can you give me pictures of factory in side and outside?40) How big is your pla nt size?41) What 'tbe latest website of your company?42) Do you have En glish website?43) What 's the net weight/gross weight of one set?44) What lacquer do you use?45) What bra nd of your hardware?46) What 's the adva ntage of your fur nit ure?47) Do you do alibaba?48) Can I take the catalog? Do you have E-catalog?49) How many producti on lines in your factory?50) How many people in R&D departme nt?51) Can you provide your bus in ess lice nse?52) Can you show me the orga ni zati onal structure?53) Can you show me the producti on flow?54) Do you have export authority?55) Do you have En glish In stallati on diagram?56) How do you deal with compla int from customers?57) Do you have trai ning for staff?58) Whe n is your compa ny foun ded?59) Do you supply products to differe nt in same price?60) What 's the loading port?61) Whe n do you join this compa ny?62) Is it high glossy?63) Wha t 's the formaldehyde?64) What 's the moisture degree?65) What 's the thickness of the board?”66) What style of your fur ni ture?67) What kind of carto n do you use?68) How ma ny people in QC term? What kind of the QC check, i nside or69) Your compa ny registered capital?70) How do you make QC con trol? In ter nal or third party?71) How is the export market of your compa ny last year?。

外贸交流基本口语

外贸交流基本口语1. “Nice to meet you! How's business?”（初次见面打招呼并询问业务情况）- 就像我们在国内见到新朋友会说“你好啊，最近过得咋样？”在外贸交流中，这也是很常见的开场白。

比如我参加一个国际展会，看到一个潜在客户，我就满脸笑容地走过去说：“Nice to meet you! How's business?”那种热情就像迎接久别重逢的老友。

2. “Our products are top - notch.”（强调产品质量顶尖）- 这就好比说我们的产品是尖子生一样。

有一次我给一个外国客户介绍我们厂生产的电子产品，我自信地告诉他：“Our products are top - notch. They are like the Ferraris in the world of electronics.”他一下子就来了兴趣。

3. “What are your requirements exactly?”（询问确切需求）- 这就像你去餐馆点菜，服务员问你“您到底想吃啥呀？”在和外贸客户沟通时也一样重要。

记得有个客户来找我谈合作，我就直接问他：“What are y our requirements exactly?”这样能快速了解他的想法。

4. “We can offer a competitive price.”（提供有竞争力的价格）- 就像是在一场价格大战中，我们拿着最厉害的武器。

有一回，我和一个外国采购商谈判，他说我们的价格可能有点高，我马上回应：“We can offer a competitive price. Our price is like a bargain in a flea market, you won't find a better de al elsewhere.”5. “Could you tell me your budget?”（询问预算）- 这就如同两个人商量一起出去玩，得先知道对方打算花多少钱呀。

外贸找客户1-1 展会口语集锦

一、寒暄问好1.你好。

Hello./Hi./How are you.2.有什么可以帮助你的吗？What can I do for you?/May I help you?/What can I do to help you?3.很高兴见到您。

Nice to meet you./I’m very glad to see you here.4.我来自中国，请问您来自哪个国家？I'm from China.Which country are you from?/Where are you come from?5.你们公司主要业务是什么？What is the main business of your company?6.我可以要您的名片吗？May I have your business card?/Could you give me your business card?7.您做哪个市场？Which market are you in?8.我也做德国市场。

可以留个联系方式吗？I also do the German market.Can I leave a phone number to you?/Can I have your contact information?9.这个产品您喜欢吗？Do you like this product?10.这是您第一次来中国吗？对中国印象怎么样？Is this your first visit to China?What's your impression of China?11.欢迎您来中国。

希望您在这里一切顺利。

Welcome to China.I hope everything goes well with you here.12.能与您合作是我们莫大的荣幸。

It's our great honor to cooperate with you.13.我们希望能够和您保持联系。

背熟！展会现场可以问客户的问题

背熟！展会现场可以问客户的问题每个愿意花时间停留的客户都有一定的采购意向，能够回答我们的问题说明他是优质的潜在客户，这些问题一方面可以现场沟通拉近距离，另一方面可以在展会结束后充作档案整理资料记录下来，后面跟进的时候才能做到有的放矢。

问客户问题的时候一定要用笔记本记录下来，离别前和参展商合影拍照留纪念，以便回来发给客户，好让客户加深印象。

有些谈得好的客户，第二天还会来，记录下这些方便我们在第一时间认出那些客户来。

我们可以问客户的问题：1. Is it your first time to visit this Show or first time to visit China?问这个问题主要是考虑客户来中国的频率，这可以判断客户和中国的供应商合作起来是否有经验，公司是否是新开拓中国地区的采购业务。

2. How many years your company do this business?如果客户说很长的历史，你可以回复：Wow your company should be leader in your market, we are confident our unique product can help you expand more bigger market and develop together.如果客户的回答是公司历史不是很久的时候，可以告诉他：Our business are very promising business, we are sure we can helpyou enter market very fast and got very good feedback.3. Have your company done your customized gift-box, developed your unique private mould products with Chinese supplier?看客户的合作方式，是买现成产品现成品牌，还是贴牌？是否有自己私模的产品。

外贸场景面试题目大全(3篇)

第1篇一、外贸基础知识1. 请简述CIF、FOB、CFR三种贸易术语的区别和适用场景。

2. 请解释什么是信用证（L/C）以及它在国际贸易中的作用。

3. 请列举几种常见的支付方式，并说明它们各自的特点。

4. 请解释什么是外贸跟单，以及跟单员在贸易过程中的职责。

5. 请简述外贸流程的基本步骤。

6. 请列举几种外贸客户开发手段，并说明它们各自的特点。

7. 请解释什么是外贸报价，以及报价时应注意的事项。

8. 请解释什么是外贸合同，以及合同的主要内容。

9. 请简述外贸谈判的基本技巧。

10. 请解释什么是外贸风险管理，以及如何进行风险管理。

二、外贸业务处理1. 当客户抱怨交货慢时，你应该如何处理？2. 当供应商向你催款时，你应该如何应对？3. 当遇到订单变更时，你应该如何处理？4. 当客户对产品不满意时，你应该如何处理？5. 当遇到质量问题时，你应该如何处理？6. 当遇到物流问题（如货物损坏、延误等）时，你应该如何处理？7. 当遇到汇率波动时，你应该如何应对？8. 当遇到贸易壁垒时，你应该如何处理？9. 当遇到客户拖欠货款时，你应该如何追讨？10. 当遇到客户投诉时，你应该如何处理？三、外贸沟通技巧1. 如何与客户进行有效沟通？2. 如何与供应商进行有效沟通？3. 如何与物流公司进行有效沟通？4. 如何处理客户投诉？5. 如何处理供应商催款？6. 如何处理订单变更？7. 如何处理质量投诉？8. 如何处理物流问题？9. 如何处理汇率波动？10. 如何处理贸易壁垒？四、外贸业务拓展1. 如何开发新客户？2. 如何维护老客户？3. 如何进行市场调研？4. 如何分析竞争对手？5. 如何制定营销策略？6. 如何进行外贸产品推广？7. 如何参加外贸展会？8. 如何利用社交媒体进行外贸营销？9. 如何进行外贸网络营销？10. 如何进行外贸团队建设？五、外贸综合素质1. 请简述你的职业规划。

2. 请简述你的个人优势。

3. 请简述你的团队协作能力。

外贸展会用语

外贸展会用语1. 嘿，来外贸展会可不能闷头瞎逛啊，就像去超级市场不看标签一样。

你得主动出击，看到感兴趣的产品就凑上去问：“这产品看着超酷，能给咱详细说说不？”比如在电子产品展会上，看到一款超小的蓝牙音箱，就这么问，准能了解到更多。

2. 外贸展会上，那些展商就像宝藏守护者。

你要是想挖到宝，就得像个探险家一样，大胆地跟他们搭话。

“哟，您这儿看着好神秘，是不是藏着啥特别的好货呀？”就像在服装展会上，看到一个布置很独特的展位，这样问就能开启一段有趣的对话。

3. 哇塞，外贸展会是个啥？那可是个充满机会的大舞台！你要是个买家，可别害羞。

“您这产品价格能再商量不？我可真心想跟您合作呢！”在家具展会上，看到一套超美的沙发，这么谈价格就很自然。

4. 亲，外贸展会里，大家都忙得像小蜜蜂。

可你要是卖家，不能光埋头展示，得热情地招揽顾客。

“嗨，朋友，来看看咱这新出的玩意儿，错过可就亏大啦！”比如在美妆展会上，这样吆喝，能吸引好多人来瞧你的新品口红。

5. 哎呀，你以为外贸展会很无聊吗？错啦！就像参加一场全球大派对。

“嗨，展商朋友，你们这个产品在国外市场反响咋样呀？”在玩具展会上问这个，就像在派对上打听热门话题一样有趣。

6. 外贸展会中，交流是关键啊。

你要是个新手，别怕问傻问题。

“您这个产品的生产流程像迷宫一样复杂，能简单给我讲讲不？”在机械展会上，面对复杂的机器设备，这么问就很合适。

7. 嘿，外贸展会就像一场国际象棋比赛。

每个展商和买家都是棋手。

你得步步为营，买家可以说：“您这产品质量就像玻璃一样透明吗？”在食品展会上，这样问可以探知产品质量的真实性。

8. 哇哦，走进外贸展会，就像走进了一个装满惊喜的大盒子。

你得眼睛放亮点。

卖家可以大声招呼：“朋友们，咱这儿的产品就像星星一样闪亮，快来瞅瞅！”在珠宝展会上，这么喊肯定能吸引不少人。

9. 亲，外贸展会里的产品，就像等待被发现的珍珠。

你要是买家，就得用心寻找。

“这东西看起来很有潜力，能不能给我点独家信息呀？”在科技展会上，对一个新的发明这么问很聪明。

展会常被问到的问题以及常用词汇

展会常被问到的问题一关于产品类1.What material does this table use? Or what’s the material?We use E1 standard MDF, with imported veneer cover.2.What’s the thickness of this glass?12mm tempered glass3.How long will it take to make mass production? Or when can you finish theproduction? Or what’s the delivery time?Normally 6-7 weeks after receipt deposit.4.What’s the minimum order quantity (MOQ)?15pcs each model each color and mix a 20’ container. But we can do it flexibly, 10pcs, 12pcs are also acceptable if you can take at least 20’ container from us.5.Can we change the size/color?Yes, you can and we can make it for you. But we require 15pcs each model each size each color. Or yes if you can reach our MOQ.6.Is it in knocked down (K/D) or assembled? Can we do them all assembled?Most of our products come in K/D, but we can do full assembled as requested.7.Where does this veneer come from?Oak and walnut veneer come from USA and Canada, we buy it from theirs distributor here in Dongguan. Ash and elm veneer come from Northeast China.Ebony veneer comes from Brazil.8.How many models can we put in a 40’ container HC or 20’ container GP?Generally 120pcs per 20’ container and 260pcs per 40’ container.9.Can we do consolidated shipment? Can we mix the container?Yes, we can, but it is our company’s policy that we won’t pay for any local charges if the total CBM from our factory is less than 20m³. Because small quantity will let our workers adjust the machines frequently, it will waste lots of time and labor.If the total CBM you order from our factory is more than 20m³, we’ll share the local charges with other factories according to the CBM.二关于市场类1.Do you get any customer in my country? Which models do they buy?Not yet. Or yes, just two clients who bought several models from us. This model he bought which was not available for you.2.If I buy this model, don’t sell the same model to my country. OK?Ok, it is also our company’s policy that we have the responsibility to protect the exclusivity for our client. We can’t sell the same models to different clients in the same area. But if there is no repeat order after 3 months after delivery, we have to consider the protection.3.Where is your main market?Currently there are Europe, Middle East and North Africa.4.Can you tell me which company bought from you?Home Center, Moviflor, Cafom, Minkz, etc5.What’s your turnover? Or how many containers do you make per month?Around 40 containers per month.6.Where is your factory? And how many workers are there in your factory?We are located in Houjie, Dongguan. There are 270 workers in our factory, they are working 2 shifts per day.三其他类1.What’s the term of your quotation?FOB Shenzhen2.What’s the term of payment?30% deposit and balance against the copies of shipping documents. Or L/C at sight.3.Any discount?We don’t like those other factories in Foshan area, they offer a higher/fake price at the beginning and then start to get discount, they cheat customers. Our quotation is firm. You can check our handcraft and quality, seldom customers make complain during the past years. But if your quantity is more than 30pcs each model each color, I can try to apply the discount for you from my manager.展会常用词汇原材料类Oak Veneer(B02) 黑橡木皮Ash veneer(B06) 水曲柳木皮Elm veneer(B05) 榆木木皮Ebony veneer(B07) 黑檀木木皮Walnut veneer(B03) 胡桃木木皮White high gloss(B08) 白亮光Black high gloss(B09) 黑亮光Tempered glass 钢化玻璃MDF 中纤板Stainless steel 不锈钢Chrome 电镀（对铁的一种处理，使其表面闪闪发光METAL W/CHROME FINISH）Aluminum 铝Screw 螺丝Nut 螺母Filling piece 垫片Slide 滑槽（我们产品中一般是抽屉滑槽）Drawer 抽屉Bolt pin 螺杆Drawer runner 抽屉路轨Honey comb 蜂窝纸（在中纤板里面的是高密度蜂窝纸）生产工艺用词Panel cutting 开料Veneer jointer 缝皮Sanding 打磨Laminating 贴皮Hot press 热压Cold press 冷压Assembling 组装Drilling 钻孔Polish 抛光Edge banding 封边Knock down（K/D）拆装Assembled 整装Stain 上色。

外贸常问面试题目及答案

外贸常问面试题目及答案随着全球经济的发展和国际贸易的蓬勃发展，外贸行业的需求也越来越大。

在就业市场上，外贸行业的竞争也日益激烈。

为了顺利通过外贸面试，我们需要提前准备一些常见的面试题目和相应的答案。

本文将介绍一些外贸常问面试题目及答案，帮助求职者提前准备并增加面试成功的机会。

1.你对外贸行业有何了解？回答示例：我对外贸行业非常感兴趣并有一定的了解。

外贸行业是指跨境贸易的商业活动，通过进出口商品和服务来促进国际贸易。

外贸行业的主要特点包括多元化的市场需求、跨文化交流和国际贸易法规。

我认为外贸行业具有巨大的发展潜力，并愿意为此付出努力。

2.你觉得外贸工作需要具备哪些技能和素质？回答示例：外贸工作需要具备一定的技能和素质。

首先，英语能力是外贸从业人员必备的基本技能，能够进行口语交流和书面沟通。

其次，跨文化交流能力也非常重要，能够理解和尊重不同文化背景的人们。

此外，分析和解决问题的能力、良好的人际关系和团队合作能力以及市场敏锐度也是成功从事外贸工作所需的素质。

3.你有哪些外贸相关的工作经验？回答示例：在过去的两年里，我在一家外贸公司担任销售助理的职位。

我的工作主要包括处理客户订单、协助销售团队开拓市场、跟进客户需求以及解决潜在问题。

通过这段经历，我学会了如何与国际客户进行有效的沟通，并且提高了自己的市场分析和销售技巧。

我还参与了一些国际贸易展览会，拓宽了自己的业务视野。

4.你在处理跨文化沟通时遇到的挑战是什么？你是如何解决的？回答示例：在处理跨文化沟通时，最大的挑战是语言和文化差异。

有时候，语言障碍会导致信息传达错误或产生误解。

此外，不同的文化习惯和价值观也可能导致交流困难。

为了解决这些问题，我积极学习并提高自己的语言能力，同时也深入了解不同国家和地区的文化差异，尊重并适应对方的习惯和观念。

我还寻求他人的帮助，从他们的经验中学习，逐渐提高了自己的跨文化沟通能力。

5.你如何确保与客户的有效沟通？回答示例：与客户的有效沟通是成功的外贸工作的关键。

外贸人去参展都会问到的20个展会经典问题，带你去看看

外贸人去参展都会问到的20个展会经典问题，带你去看看最近外贸界发生了三件事:第1件事:科比退役---(对不起，帮课帮不上什么忙)第2件事:《太阳的后裔》大结局----(对不起，帮课也帮不上什么忙)第3件事:外贸人参展---(对不起，帮课也帮不上什么忙，那是不可能滴！)帮课最新问答视频教程--关于展会最经典的问答视频教程。

免费奉献给正奋斗在展会现场的你，没有WIFI也要看，绝对值！以下是视频里问题的简略回答：问题1，我想问一下，参加展会要带多少产品去最合适？May老师解答：最新产品，热卖产品，产品并不是越多越好哦！问题2，如何做展会宣传？May老师解答：展会要提前三个月就要开始宣传了！途径：官网显眼位置 FacebookLinkedIn宣传，针对客户类型去发一些互动话题，邮件签名档附带展会信息等问题3，展会着装需要注意的地方May老师解答：正装（男：西装，女套裙，中国特色服装（如旗袍），公司统一设计工作服，与产品搭配的服装问题4，展会送小礼品不知道选什么好？May老师解答：△送礼目的：送礼有心意，送特色。

△针对地域送（南美-茶叶等，欧洲-高品质电子产品等）△针对不同客户礼品分等级问题5，怎么发有吸引力的展会邀请函?May老师解答：（1）邀请函分多次发出·第一轮，三个月前，正式发（时间，展会名称，展品，摊位信息，联系人）。

·第二轮，针对客户需求发产品·第三轮，新品推广，附上展会信息，再次reminder（2）做图文并茂的宣传函，有吸引力的产品图片并附上个人照片（3）非常重要潜在客户，以前邀请过没来，直接把邀请函打印出来快递给客户问题6，展会上怎么辨别客户？May老师解答：1)一看，装扮，眼神，肤色（是否目标国），看行李箱等（收集目录情况）2）二听，客户的笑声3）三交流问题7，怎么把客户吸引到自己的展位？May老师解答：☆宣传推广要做足☆摊位的装修设计要吸引人（大海报）☆声音，灯光，利用客户从众心理问题8，展会中接到客户名片该怎么看？怎样快速判断客户类型？May老师解答：四看：*是否为目标国买家*客户名片上的产品*客户性质（批发商，生产商）*看title确定话题问题9，如何和客户交谈可以获取比较大的信息量？May老师解答：提前做功课：将问题整理打印出来，现场穿插着询问问题10，如何能让客户坐下来谈？May老师解答：☆保持良好的精神状态，微笑☆比较体贴入微的关怀问题11，展会除了介绍公司产品，没有其他沟通项目了，陷入尴尬状态了，怎么打破这个局面呢？May老师解答：询问客户对于来展会的预期效果个性化，针对客户国家聊实时话题问题12,展会上客户直接说我们只找工厂，不找外贸公司合作，怎么解决？May老师解答：如果公司定位是贸易公司，借用其他买家好评证明自身优势纯比价客户，价值并不高，舍弃频繁更换供应商的买家问题13,展会客人一听完报价就说谢谢，怎么处理？May老师解答：第一，考虑自身报价的合理性第二，客户只是想收集价格信息问题14，展会上，客户问我们在他的国家有没有客户，我们说有，然后他不想和我们谈下去了，这个时候怎么办？May老师解答：第一：如实回答第二：分析客户，可能客户想做你的区域经销商第三：从产品线上区分，寻找与客户的合作机会（A类产品，B类产品）问题15，如何在最短时间内给客户留下深刻印象？May老师解答：1）精神面貌可以加分2）沟通中证明自己的专业性（自如应答，专业建议）3)其他：送礼品合照等方式问题16，展会上如何根据客户的性质去介绍产品？May老师解答：△专业客户: 更多的是介绍新产品△非专业客户：hot sale 产品△大型零售商：关于产品的包装（有利上架，吸引客户）△代理商：能不能有区域保护（包销，渠道保护角度）问题17，怎么让客户愿意交换名片？May老师解答：1）进一步沟通后更有效的交换名片2) 主动递交自己的名片3）在其他信息点上获取客户资料（展证，速记等）问题18，竞争对手那么多，如何在同行中脱颖而出，让客户主动记住你May老师解答：第一：摊位设计要突出（记住公司）第二：提升自身软实力（记住个人）问题19，在展会上谈的很好，对产品、质量，价格都比较满意，可是回去后跟进，客户不回复邮件。

展会沟通问题准备

展会上客户主要可能问到的问题：1.你方是不是工厂？工厂成立多少年了？你工厂有多少人？年出口额有多少？我们公司是专业生产合金钢管,管件及配管产品的公司(we are manufacturer)，工厂1995年成立，目前有500人左右；营销中心设立在沧州，工厂在沧县，年销售额1.5-2亿We are manufacturer, specially engaged in alloy steel pipe, pipe fittings and prefabricated pipes. The company was founded in 1995,and existing staff more than 500. Company's annual sales 150- 200 million.2.公司有哪些认证？A.公司销售的产品主要面向中高档客户，产品质量通过API，CE，ISO2008,ASME等认证。

B.公司是有300MW,600MW,1000MW电力机组认证证书（了解，可以向国外客户谈及，国内客户有需求的企业可以多介绍些）A. Products have got API,CE, ISO2008,ASME certificate.B. power units authentication certificate3.公司的质保体系如何？A.我公司有严格的质量控制体系, 包括原材料进厂复检, 生产过程控制,产品出厂检验等。

We have strict quality control system, covering material inspection ,production control,delivery inspection etc.4.公司的售后服务是怎么做的？（了解，可以向国外客户谈及，国内客户问得比较多）how about after-sales service?公司有专业的技术部门，有什么问题工程师会在24小时内回复处理意见.We have technical department,if you have any questions engineer will reply within 24 hours5.公司以往做过哪些相关的项目，目前的使用情况怎么样？（了解，可以向国外客户谈及，国内客户问得比较多）我公司主要以电厂,核电站,石油、石化、天然气管道工程为主，已独立完成和参与完成西气东输、春晓气田、川气东送、陕京线、忠武线、中亚线等几乎所有国家大型工程的管道管生产，并出口到巴基斯坦、哈萨克斯坦、缅甸等多个国家，并参与完成了多个百万乙烯，千万炼油，大化肥等众多石化工程的管道、管件生产。

外贸展会会问的问题

1) What’s the CBM? How many pieces in 1x20ft, 1x40gp or 1x40HQ?2) How much this set? Include what items?3) How many colors for this model? Can we change the color?4) What’s the size? Can you change to our size?5) How many workers in your factory?6) What’s the packing?7) What are the product details?8) Are you factory or trading company?9) What’s the lead time?10) What’s your annul output? What’s your monthly output?11) What’s your market? Domestic or export? What percentage for export?12) What countries do you mainly export?13) Where is your factory?14) Can you give a brief introduction of your factory?15) What’s the material?16) What certification do you have?17) What’s the delivery time?18) What’s the payment term?19) What’s the MOQ?20) Do you have English carton?21) Are you open for OEM?22) Can you change to our brand?23) Can you provide certificate of origin?24) What’s the price for sample?25) What fair do you attend?26) Do you have stock?27) How many brands do you have?28) What’s your main product?29) Do you have customers in XXX country? Who?30) What is the warranty?31) How far is your factory from here?32) Can I take pictures?33) How many new models every year?34) How many people in export department?35) What models are best selling?36) What’s your company name?37) Who should I contact for business?38) What’s the terms and condition?39) Can you give me pictures of factory inside and outside?40) How big is your plant size?41) What’s the latest website of your company?42) Do you have English website?43) What’s the net weight/gross weight of one set?44) What lacquer do you use?45) What brand of your hardware?46) What’s the advantage of your furnit ure?47) Do you do alibaba?48) Can I take the catalog? Do you have E-catalog?49) How many production lines in your factory?50) How many people in R&D department?51) Can you provide your business license?52) Can you show me the organizational structure?53) Can you show me the production flow?54) Do you have export authority?55) Do you have English Installation diagram?56) How do you deal with complaint from customers?57) Do you have training for staff?58) When is your company founded?59) Do you supply products to different in same price?60) What’s the loading port?61) When do you join this company?62) Is it high glossy?63) Wha t’s the formaldehyde?64) What’s the moisture degree?65) What’s the thickness of the board?66) What style of your furniture?67) What kind of carton do you use?68) How many people in QC term? What kind of the QC check, inside or69) Your company registered capital?70) How do you make QC control? Internal or third party?71) How is the export market of your company last year?。

广交会客人问题例举及应答

广交会客人问题例举及应答一、外贸流程方面1质检What is your process of quality control?RE：According to ISO ,from incoming material to finished goods ,we have professional personals responsible for inspections and guarantee every product before selling is well reserved in good conditionHow many professional personals in charge of quality?RE：According to ISO ,from incoming material to finished goods ,we have professional personals responsible for inspections and when our order is big and in busy season we try to assign new skillful inspectors from other factory2商检About inspection,is it can be approved easily?RE：We have the import and export right and we keep on the record in Inspection Department.So take it easy pls.Who can be the party for inspection?And how can we handle the disputes?RE：For the purpose of mutual benefits,everything will be OK for you .3付款方式和保险What is the payment you give us?RE：According to our company regulations ,T/T & L/C at sight are accepted,And if you have another solution on your situations,we would like to consider it carefully4包装Can i have a look at the packagings?RE：Yes,my pleasure.Packagings are standard export style and safe.I need a new style pack design,OK?RE：New style pack design is so good5汇率What is your exchange for us?RE：6交货期和港口Delivery time??RE：aDeposit 15-20days二、工厂信息1建立时间地址城市When do you produce scooter?RE:2面积What is your measure of areaRE：3人员How many people in your factoryRE：1004设备Can i have a image of your production equipments and facilities RE：5经营范围Do you deal with other products?RE：6信誉度×What is your reputationRE：7产能What is your production capacityRE：2000-3000per day8管理结构Can i learn your management structureRE：9质量管理标准What is you standards of your quality managementRE：10人员培训Do you have training for your staffRE：三、产品信息（已有产品）1认证What is your certificate for the products?do you have CE(EN71)RE：1.this one ,....and his one CE is approved ,and about Item // if you insist we can make it for youRE：2.about Item // certificate will not be passed2安全性Is it safe ?RE：Take it easy ,We performed several experiments for it3规格尺寸Can i see the spec.RE：4种类Do you have the other scooters ?I take some ,let me show youRE：It is great and will be sold well.About production workmanship ,our technicians will study it carefully for you ,so can I have more info and send it to our department?Are they your newest products?RE：5特点Can you tell me something different from other itemsRE：6质量What is the qualityRE：we strictly implement the government regulations and laws,furthermore we have our own rules for different customers7数量What is quantity for 20FT(40FT)RE：I want to give you a try order,500pcs,how about it?RE：I think it will be OK,however according to our regulations I need to ask my manager8MOQWhat is your MOQRE：1000pcs or 20FT9价格（出厂价含税和不含税价FOB价ＣＩＦ价数量折扣税率）Can you give me EXW tax included tax not included FOB CIF discountRE：10颜色How many color for this Iterm?RE：11材料处理工艺What is the workmanship for it?RE：for alu it is Oxidation for steel Spray12保证和售后服务What is the warranty you give us?RE：13配件What is the accessories?RE：Can you give us more free accessoriesRE：for every product it has enough if you insist I can ask my manager四、产品更改（按客户定制）1价格调整幅度Your price is so high,can you reduce some or give us some discount?RE：2零部件更换I want PU wheel ,and tell me a good priceRE：3零部件修改I want a long deck can you produce?RE：4包装贴纸颜色设计RE：五、成交方式工厂样品Is the sample free for us?RE：You are so cute however according to our regulation it is nor allowed but you are so sincere Ican ask my manager客户给样Can you produce this(show some pics)? Time ?price?RE：客人要求进一步确认I want to confirm it with our tech-dept.RE：客户给产品技术资料I want to give you further info about our design,can you tell me mold or not ? Time ?price?RE：六、商业规则和习俗遵守（中大型公司和不同国家地区）七、市场1终端客户类型（年龄身高操作使用注意事项）Do you have adult scooterRE：Can you show me how to use it?RE：Can you show me how to unfold and fold it?RE：Are they safe?RE：we strictly implement the government regulations and laws,and Take it easy ,We performed several experiments for it2主要出口地What your main export placesRE：3合作过的客户Do you cooperate with some big customersRE：4终端市场反应Are they sold well?RE：。