当代物流学习题3

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现代物流学习题及答案

现代物流学-总结一、单项选择题1、物流常用国际标准托盘尺寸是（ A ）。

A．1200mm×1000mm2、国际标准化组织（ISO）认定的物流基础模数尺寸是（ A ） A．600 X 400mm3、配送一般是面向 ( A )的服务。

A．终点用户4、最具灵活性的运输方式是( A )A．公路运输5、生产与流通之间的关系是（ A ）。

A．生产决定流通，流通对生产有反作用。

6、当供应商采用款到发货的方式与其他企业交易商品，则通常会引起（ B ）B．商流在前，物流在后。

7、下列表述中不属于物流信息特征的是（ A ）A．物流信息静态性8、灵活性强，常用来承担近距离、小批量货运的运输方式是（ C ）。

C．公路运输方式9、装卸搬运作业的“活性”是指（ A ）。

A．货物的存放状态对装卸搬运作业的方便难易程度10、在公路运输中以下哪种运输是不合理的（ D ）。

D．超限运输11、能够明确哪些货物合格、哪些货物不合格时，库存企业可以（ A ）。

A.全部拒收12、影响合理库存时间的因素包括（ C ）。

C.商品销售时间13、配货时，大多是按照入库日期的“( A )”原则进行。

A.先进先出14、不合格物品的返修、退货所形成的物品实件流动是（ B ）物流。

B.回收物流15、客户服务的基本原则，是（ A ）。

A.相互了解、相互信任16、物流信息整理标准的目标是（ D ）。

D.上述选项都是17、供应商关系管理是（ A ）。

A.开源管理18、生产过程中，原材料、在制品、半成品、产成品等在企业内部的实体流动（ A ）。

A.生产物流19、配送中心服务范围不应由（ C ）决定。

C.现有物流设施20、以实现物理功能为主的供应链被称为（ A ）。

A.市场反应型供应链21、物流系统的输出是（ D ）。

D．物流服务22、向社会提供运输、储存、装卸搬运、流通加工、包装及物流信息等服务的能力称为（ A ）。

A．物流需求23、下列选项中不是配送的功能要素的是（ A ）A．送货24、不适合航空运输货物的是( D )D．大宗低值物品25、商流活动可以创造物资的（ B ）。

当代物流学习题3

当代物流学习题3标准化文件发布号：（9312-EUATWW-MWUB-WUNN-INNUL-DQQTY-PART IIIEXAMINATION QUESTIONSCHAPTER 2: THE SUPPLY-CHAIN CONCEPTMultiple Choice Questions1.According to Professor Mentzer and colleagues, the supply-chain concept originatedin what disciplinea.marketingb.operationsc.logisticsd.production(c; p. 36)2. A ____________ encompasses all activities associated with the flow andtransformation of goods from the raw material stage, through to the end user, as well as the associated information flows.a.production lineb.supply chainc.marketing channeld.warehouse(b; p. 36)3.Which of the following is not one of the processes in the SCOR modela.sellb.planc.maked.return(a; p. 38)4.The current SCOR model identifies ____________ key processes associated withsupply-chain management.a.threeb.fourc.fived.six(c; p. 38)5.The text suggests that logistics has an important role in all SCOR processes except:a.makeb.sourcec.deliverd.plan(d; p. 38)6.It has been suggested that company-versus-company competition might besuperseded in the twenty-first century by:a.region-to-regionb.country-to-countryc.industry-to-industryd.supply chain-to-supply chain(d; p. 39)7.Which of the following are not key attributes of supply-chain managementa.inventory controlb.leveraging technologyc.customer powerd. a long-term orientatione.all are key attributes(e; p. 39)8.Contemporary supply chains should be fast and ____________.a.leanb.agilec.interactived.relevant(b; p. 40)9.An organization’s ability to respond to changes in demand with respect to volumeand variety refers to ____.a.responsivenessb.leannessc.agilityd.relevancy(c; p. 40)10.Which of the following is not associated with relational exchangesa.independenceb.trustmitmentd.shared benefits(a; p. 40)11.According to the text, ____________ has been at the center of the changes takingplace that affect the supply chain.a.logisticsb.warehousingc.technologyd.customer power(c; p. 41)12.What has been referred to as the greatest force of commodization known to man,for both goods and servicesa.McDonald’sb.The Internetc.Wal-Martd.Logistics(b; p. 41)13.The two key factors that have sparked much of the technological change affectingsupply chains are ____________ and ____________.a.EDI, ERPputing power, ERPc.EDI, Internetputing power, Internet(d; p. 41)14.The bullwhip effect:a.is an ineffective way to motivate warehouse employeesb.applies to rodeos and has nothing to do with supply-chain managementc.refers to the “swaying” motion associated with triple trailersd.refers to variability in demand orders among supply-chain participants(d; p. 42)15.Which of the following is not a way to reduce inventory levelsa.supply-push replenishmentb.smaller, more frequent orderse of premium transportationd.elimination of slower moving products(a; p. 42)16.A supply-chain council:a.ensures that unfair trade practices don’t happen in supply chainsb.is comprised of all relevant CEOsc.meets periodically to evaluate supply-chain performanced.is a lobbying group concerned with promoting favorable supply-chainlegislation(c; p. 43)17.Covisint, an on-line trading exchange, is an example of co-opetition in the____________ industry.a.fast-foodb.office supplyc.sporting goodsd.automotive(d; p. 44)18.Which of the following is not a method of supply chain coordinationa.co-opetitionb.dovetailingc.placing personnel from one supply-chain participant into the facility ofanother participantd.supply-chain councilse.all are methods(b; pp. 43–44)19.Which of the following represents a method of supply chain coordinationa.dovetailingb.co-opetitionc.benchmarkingd.nesting(b; p. 44)20.Which of the following is not a barrier to supply-chain managementa.regulatory and political considerationsck of top management commitmentc.reluctance to share, or use, relevant datad.incompatible corporate culturese.all are barriers(e; pp. 44–46)21.Data mining:a.is illegal in the United Statesb.is synonymous with marginal analysisc.looks for patterns and relationships in relevant datad.can only be done by grocery stores(c; p. 45)22.Looking for patterns and relationships in relevant data refers to:a.data warehousingb.marginal analysisc.correlation analysisd.data mining(d; p. 45)23.Which of the following is falsea.ERP systems tend to be relatively strong when it comes to logistics andsupply chain requirements.b.Installing ERP systems can take several years to complete.c.ERP systems offer tremendous potential for increasing organizationaleffectiveness and efficiency.d.Installing ERP systems can be expensive.e.All of the above are true.(a; pp. 45–46)24.Supply chains can be integrated by having various parties enter into and carry outlong-term mutually beneficial agreements. These agreements are known by several names. Which of the following is not one of these namesa.partnershipsb.strategic alliancesc.third-party arrangementsd.contract logisticse.all of the above are correct(e; p. 46)25.There are three primary methods that organizations can pursue when attempting tointegrate their supply chains. Which of the following is not one of thema.vertical integrationb.intensive distributionc.formal contractsrmal agreements(b; p. 47)26.All of the following are factors that distinguish contemporary third-party logisticsfrom earlier efforts except:a.there tends to be a formal contract in contemporary 3PLb.contemporary 3PL focuses on customized offeringsc.contemporary 3PL has a transactional focusd.contemporary 3PL focuses on mutual benefits(c; p. 48)27.What is a fourth-party logistics providera. a third-party logistics provider that has been in existence for at least 25 yearsb. a third-party logistics provider that has achieved ISO 9000 certificationc. a logistics intermediary that specializes in one logistics activity .,transportation, warehousing)d. a general contractor that coordinates the activities of third-party logisticsproviders(d; p. 49)28.Which of the following statements about supply-chain software is falsea.many supply-chain software packages are developed for specific, rather thangeneral, applicationsb.supply-chain software packages can focus on specific functional activitiessuch as transportation and warehousingc.supply-chain software packages can focus on specific supply-chain processessuch as customer relationship managementd.supply-chain software packages can attempt to simultaneously optimizesupply-chain processes across organizationse.all are true(a; pp. 49–50)29.The supply-chain management philosophy emerged in which decadea.1960sb.1970sc.1980sd.1990s(d; p. 36)30.Although nearly any organization can be part of a supply chain, supply-chainmanagement requires:a.the involvement of third-party logistics companiesb.overt management efforts by the organizations in a supply chainc.the participation of world-class organizationsd.at least one organization to be a multinational company(b; p. 37)31.A distinguishing feature of the JIT II concept is that:a.supplier and customer facilities are located in the same industrial parkb.only expedited transportation is usedpanies must have ISO 9000 certification to participated.suppliers have on-site offices at a particular customer(d; p. 39)32.What company developed the supplier integration program known as JIT IIa.Procter & Gambleb.Gapc.Bosed.McDonald’s(c; p. 39)33.Contemporary supply chains should be agile and ____________.a.fastb.leanc.interactived.relevant(a; p. 40)34.Which of the following is falsea.supply chains should employ a long-term orientationb.supply-chain management cannot be successful without information sharingc.partnerships must involve formal, contractual agreementsd. a long-term orientation tends to be predicated on relational exchanges(c; pp. 40–41)35.The variability in demand orders among supply-chain participants:a.cannot be controlledb.refers to the bullwhip effectc.can be controlled with electronic order placementd.is more pronounced in relational exchanges(b; p. 42)True-False Questions1.The supply-chain concept originated in the logistics literature. (True, p. 36)2.Customers are not included as part of supply chains. (False, pp. 36–37)3.Supply-chain management requires overt management efforts by the organizationswithin the supply chain. (True,4.The SCOR model identifies four key processes associated with supply-chainmanagement. (False, p. 38)5.JIT II is a supplier integration program that allows different suppliers to interact witheach other on a regular basis. (True, p. 39)6.Logistics has involvement in at least four of the key processes identified in the SCORmodel. (True, p. 38)7.Because customer needs and wants change relatively quickly, supply chains shouldbe fast and lean. (False, p. 40)8.With respect to supply chains, relevancy focuses on an organization’s ability torespond to changes in demand with respect to volume and variety. (False, p. 40)9.Supply chains should employ a long-term orientation with various participants. (True,p. 40)10.Formal partnerships are more likely than informal ones to result in improved long-term supply-chain performance. (True, p. 41)11.Power retailers have been at the center of changes taking place that affect thesupply chain. (False, p. 41)12.The Internet has been referred to as the greatest force of commodization known toman, for both goods and services. (True, p. 41)13.Enhanced communications across organizations in a supply chain is only dependenton the technological capabilities of the organizations. (False, p. 42)14.Variability in demand orders among supply-chain participants is known as the bubbleeffect. (False, p. 42)15.Inventory control in supply-chain management is attempting to move from “stopsand starts” to continuous flow. (True, p. 42)16.Supply chain disruptions ., delayed shipments) that occurred in the wake of theterrorist attacks in September 2001 have caused some supply chains to reassess their emphasis on inventory reduction. (True, p. 42)17.Supply-chain councils refer to lobbying groups concerned with promoting favorablesupply-chain legislation. (False, p. 43)18.Co-opetition is a concept that suggests that companies can be competitors in somesituations while working together in other situations. (True, p. 44)19.Covisint is an on-line trading exchange that represents an example of co-opetition inthe grocery industry. (False, p. 44)20.Regulatory considerations present a bigger obstacle than political considerations tosupply-chain management. (False, p. 44)21.The overall global climate for business has shifted toward allowing morecooperation among firms—which should help supply-chain management. (True, p.44)22.Top management is sometimes hesitant to fully commit to supply-chainmanagement. (True, p. 45)23.Data warehousing is a technique that looks for patterns and relationships in therelevant data. (False, p. 45)24.Although customer loyalty programs ., frequent shopper cards) can provide highlydetailed data to companies, there are some who believe that these programs potentially violate a customer’s right to privacy. (True, p. 45)25.Most ERP systems tend to be relatively weak when it comes to logistics and supplychain requirements. (True, p. 45)26.Corporate cultures should be an irrelevant consideration when designing a supplychain. (False, p. 46)27.An individual firm can only be involved in one supply chain at a time. (False, p. 46)28.The most common examples of vertical integration today are some lines of paint andautomotive tires. (True, p. 47)29.Intensive distribution is one of the methods that organizations can pursue whenattempting to integrate their supply chains. (False, p. 47)30. Informal agreements offer supply-chain participants more flexibility than othermethods of supply-chain integration. (True, p. 47)31.Contemporary third-party logistics has existed since about 1975. (False, p. 48)32.Contemporary third-party logistics tends to be characterized by standardized, asopposed to customized, offerings. (False, p. 48)33.A fourth-party logistics provider should be viewed as a general contractor whoseprimary purpose is to insure that third-party logistics providers are working toward relevant supply-chain goals. (True, p. 49)34.The fourth-party logistics concept appears to be best suited to small companies thatneed logistical assistance in only one or two functional areas. (False, p. 49)35.As a general rule, supply-chain software packages look to coordinate and integratefunctions, processes, and/or systems across multiple supply-chain participants. (True, p. 50)。

现代物流学习题集及答案(3套)

第一套一、单项选择题（本大题共15小题，每小题1分，共15分）1．生产者将商品实体通过运输转移给消费者是要克服A．所有权间隔B．场所间隔C．时间间隔D．使用权间隔【】2．最先提出物流概念的是A．日本B．美国C．德国D．英国【】3．不属于制造业物流职能的是A．供应物流B．销售物流C．企业物流D．回收物流【】4．物流网络中的结点代表A．商品储存地点B．仓库C．交通枢纽D．流通加工点【】5．在物流包装设计需要考虑的因素中，首要因素是A．标志性B．装卸性C．保护性D．作业性【】6．既属于搬运的原则，又属于搬运的目标的是A．利用重力的影响B．提高搬运活性C．消除无效搬运D．人身和财产安全【】7．地理信息系统的简称是A．GIS B．GPS C．POS D．EDI 【】8.物流系统按地域范围分不包括A．区域物流B．国内物流C．宏观物流D．国际物流【】9．国际标准化组织规定的物流基础模数尺寸是A．600x200mm B．600x400mm C．1200x1000mm D．1200x800mm 【】10．不属于发货出库步骤的是A．核对出库凭证B．配货出库C．堆码D．记账清点【】11．不属于绿色包装的是A．可食性包装B．可降解包装C．可重用包装D．一次性包装【】12．不存在效益背反的是A．运输与库存B．顾客服务水平与物流成本C．采购物流与销售物流D．简化包装与货物的保管效率【】13．使用公共仓库的最大优点是A．节省资金投入B．缓解存储压力C．减少投资风险D．具有较高的柔性化水平【】14．生产物流管理实践中尽力消除不增值活动和不必要环节的管理方法是A．TQC B．MRP C．JIT D．BPR 【】15．不属于衡量企业物流质量的主要因素的是A．物流时间B．物流成本C．物流效率D．物流网络【】一、多项选择题（本大题共5小题，每小题3分，共15分）16．目前国际上通用的和公认的物流条码码制有A．ITF-14 B．UCC/EAN-128 C．EAN-8D．ITF-13 E．EAN-13 【】17．人类社会生产与再生产的总过程分为A．生产B．分配C．交换D．消费E．物流【】18．基本物流服务主要包括A．运输B．保管C．包装D．装卸E．流通加工【】19．影响运输成本的因素包括A．距离B．装载量C．产品密度D．责任E．风险【】20．构成EDI系统的要素包括A．软件B．硬件C．通信网络D．数据标准化E．计算机人员【】二、名词解释题（本大题共5小题，每小题4分，共20分）21．物流22．配送中心23．搬运活性24．第三方物流25．流通加工三、简答题（本大题共5小题，每小题7分，共35分）26．什么是物流系统的效益背反？27．什么是物流冰山说？28．公路运输的特点是什么？29．不合理的储存现象有哪些？30．流通加工与生产加工有什么区别？四、论述题（本大题共1小题，每小题15分，共15分）31．请阐述物流服务与物流成本之间的关系，以及如何进行决策。

《现代物流学》习题.docx

现代物流学》同步强化练习(一)一、单项选择题二、多项选择题3. 以下关于物流管理的发展阶段的描述中，正确的是 A.物流管理的发展大致经历了五个阶段B.在物流功能个别管理阶段中，真正意义上的物流管理意识已经出现 C 在物流管理领域扩大阶段中，物流合理化领域扩大到了生产和销售部门D 在物流功能的系统化管理阶段中，管理的对象是对物流过程中的各个功能进行最优组合 E.目前物流管理的高级阶段是供应链物流管理阶段 4.供应链管理是将与企业有业务关联的 ( ABCDE ) 等所有供应链上的企业和消费者作为一个整体来看待的系统结构。

A.供应商 B .制造商 C .批发商 D .零售商 E .顾客5. 以下选项中，属于物流标准化的特点的是 ( BCE ) A.整体性B .复杂性C .民主性D .协调性E .国际性三、名词解释1. 物流：是指物品从供应地向接受地的实体流动过程。

是根据实际需要，将运输、储存、装卸、搬运、包装、流通加工、配送、信息处理等基本功能实施的有机结合。

2. 物流系统：是指由两个或两个以上的物流功能单元构成的，以完成物流服务为目的的有机集合体。

3. 物流管理：为了以最低的物流成本达到用户所满意的服务水平，对物流活动进行的计划、组织、协调与控制。

4. 物流服务：是指物流企业 ( 或是企业内部的物流部门 )从处理客户订货开始，直到商品送交客户过程中所进行的全部活动。

5. 物流成本管理：是指对有关物流成本方面的一切管理工作的总称，即对物流成本所进行的计划、组织、监督及调控等。

四、简答题1. 简述物流的作用。

答： (1) 物流贯穿商品生产流通全过程。

(2) 物流有助于降低成本，提升用户价值。

(3) 提升效益，增加销售和盈利。

(4)提升企业的核心竞争力。

2. 简述物流管理的原则。

答： (1) 总体上，坚持物流合理化原则，在兼顾成本与服务的前提下，对物流系统中的要素进行合理配置，实现物流系统的整体优化。

现代物流学习题集及答案(3套)

现代物流管理导论第三章习题参考答案

第三章习题参考答案1.什么物流系统？物流系统的特点是什么？答：物流系统是指在一定的时间和空间里，由所需输送物资的物质实体、物流设施设备、工具、人员以及信息等若干相互制约的要素构成的，具有实现物资的空间效用、时间效用和形质效用功能的有机整体。

物流系统的特点是：（1）物流系统具有一定的整体目的性；（2）物流系统是一个大跨度、复杂、动态性的系统；（3）物流系统作为企业经营大系统的子系统而发挥作用；（4）物流需要通过信息的反馈加以控制。

2. 请说明物流系统规划的重要性。

答：物流系统规划的重要性与物流本身的特殊性有关。

（1）物流的涉及面非常广泛，需要有各方共同遵循的规划；（2）物流过程本身存在“背反”现象，需要有规划的协调；（3）物流领域容易出现较严重的低水平重复建设现象，需要有规划的制约；（4）物流领域的建设投资巨大，尤其是基础建设的投资规模巨大，需要有规划的引导；（5）实现我国物流持续发展，需要有规划进行引导；（6）市场竞争日趋激烈，需要对已有的，尤其是自发形成的物流系统进行重新构筑，或者对企业的整个流程从物流角度进行“再造”。

3. 物流系统规划的原则是什么？答：物流系统规划的原则包括：（1）系统性原则；（2）战略性原则；（3）科学性原则；（4）可行性原则；（5）经济性原则；（6）社会效益原则。

4. 物流系统规划包含哪些层次？答：物流系统规划规划包含以下层次：（1）全国性的物流系统规划；（2）区域性的物流系统规划；（3）经济运行部门的物流系统规划；（4）企业的物流系统规划。

5. 物流系统规划的体系的构成是怎样的？答：物流系统规划的体系由物流战略规划、物流系统空间布局规划、物流信息平台规划、物流运营管理体系规划等组成。

6. 物流系统规划的实施包含哪几个阶段？答：物流系统规划的实施包含以下阶段：（1）调查分析阶段；（2）需求及服务水平预测阶段；（3）规划阶段；（4）评价与实施阶段。

7.物流系统网络包含哪两种基本形式？答：物流网络结构的基本形式包括直送式和经过物流节点的形式，其他方式都是这两种基本形式的组合。

小保罗·R·墨菲《当代物流学》习题辅导

中国经济管理大学学员教辅小保罗·R·墨菲《MBA当代物流学》习题辅导>中国自学网1: Logistics and the Supply Chain (1)Chapter 2: The Supply Chain Management Concept (23)！Chapter 3: Logistics and Information Technology (43)Chapter 4: Demand Management, Order Management and Customer Service (62)Chapter 5: Protective Packaging and Materials Handling (81)《Chapter 6: Transportation (98)Chapter 7: Transportation Management (115)|Chapter 8: Distribution Center, Warehouse, and Plant Location (135)Chapter 9: Inventory Management (157)Chapter 10: Warehousing Management (182)-Chapter 11: Procurement (201)Chapter 12: International Logistics (221)…Chapter 13: Logistics Systems Controls (240)Chapter 14: Organizing and Analyzing Logistics Systems (260)；(PART II;ANSWERS TO END-OF-CHAPTER QUESTIONSCHAPTER 1: LOGISTICS AND THE SUPPLY CHAIN1. Did it surprise you that logistics can be such an important component in a country’s economic system Why or why not它构成了一个国家至少10%的GDP、对于经济增长有很重要的作用The answer to this question likely depends on a student’s prior exposure to logistics. A “typical” student in an undergraduate basic logistics course likely has had limited exposure to and knowledge about logisticsand thus would likely be unaware as to logist ics’ impact on a country’s economic system. As such, she/hemight be pleasantly surprised to learn that logistics often accounts for at least 10% of a country’s GDP and also is important for economic growth and development.2.Distinguish between possession, form, time, and place utility.—Possession utility refers to the value or usefulness that comes from a customer being able to takepossession of a product and can be influenced by the relevant payment terms. Form utility refers to aproduct’s being in a form that (1) can be used by the customer and (2) is of value to the customer. Timeutility refers to having products available when they are needed by customers while place utility refers to having products available where they are needed by customers.3.How does logistics contribute to time and place utility时间效用：不同产品有不同的时间敏感度，香蕉和铅笔；地点效用：把产品从价至少的地方运到价值大的地方。

现代物流管理试卷三参考答案.doc

2. C3.A4.C5.D6.C7.8.C9.B10. B 11.A12.C13.B14.D 15.B 16.C17.B18. B 19.A20.C1.AB C2.ABCD3.ABCD4.ABC5.ABCD6.ABC7.AB8.ABCD 9.ABCD 10.AC1. X 3.X 7.X 8.X10. X 11.V12. X 13.X14.V15. V 16. V 17.V18.1. B 现代物流管理试卷三参考答案一、单选题二、多选题二、判断题19. V 20. X四、简答题1、现代物流产业形成的原因是什么？答：（1）用户对服务要求的提高（2）市场竞争的加剧（3）贸易自由化（4）现代物流技术与管理及信息技术的创新2、库存物损耗的形式及其产生的原因。

答：形式：自然损耗、人为损耗使库存物发生损耗的原因主要来自四个方面，即物品本身的理化性质、自然因素、人为因素和储存期。

3、缓冲包装方法有哪几种？答：答案要点：1）、全面缓冲包装C1）充填缓冲包装。

（2）模盒缓冲包装。

C3）现场发泡缓冲包装。

2）、部分缓冲包装3）、悬浮式缓冲包装五、计算题答.采用效率比法派车，首先计算出各种车辆运输三种物资的定额比，见下表运输定额比定额比值车辆种类运生石灰运消毒药品运消毒药品运煤炭运生石灰运煤炭大型运输车 1. 11 1. 125 1. 25中型运输车 1. 125 1. 143 1. 285小型运输车 1. 143 1. 4 1. 6优化派车方案表车辆种类运生水泥车辆数运消毒药品车辆数运生石灰车辆数车辆总数大型运输车 2 （辆） 6 （辆）12（辆）20（辆）中型运输车22 （辆） 1 （辆）23 （辆）小型运输车30 （辆）30 （辆）完成任务520（吨）460 （吨）206 （吨）六、案例题问题：（1）请简单介绍物流管理信息系统的主要构成部分。

答：接受订货系统、订货系统、库存管理系统、发货系统和配送系统及顾客管理系统（2）沃尔沃公司的物流信息系统主要有哪些特性。

《现代物流学》试题试卷及答案8套

《现代物流学》试题试卷及答案8套一合分人：复查人：一、判断题：（每题 1分，共 10 分）1．按物流系统性质分类，可分为生产物流、供应物流、销售物流、回收物流和废弃物物流。

（）2．商流和物流都是流通的组成部分，二者结合才能有效地实现商品由供方向需方的转移过程，因此商流与相应的物流必是合二为一、完全一致的。

（）3．用系统的观点来研究物流活动是现代物流科学的核心问题。

（）4．物流成本控制是物流成本管理的中心环节。

（）5．要建立物流标准化体系就必须实现物流系统各环节之间标准化的一致性。

（）6．按包装在流通过程中的作用分为运输包装、贮藏包装和销售包装等。

（）7．服务水平越高，物流成本肯定越高。

因此，要提高物流服务水准，将不可能降低物流成本。

（）8．装卸搬运活性指数越高，说明该存放状态下的物品越不容易进行装卸搬运作业。

（）9．物流系统中存在着各种制约关系，这种制约关系也称为二律背反原理。

（）10．现代物流的一个重要特点是根据自己的优势从事一定的补充性加工活动，这种加工活动带有完善、补充、增加性质，会形成劳动对象的附加价值。

（）二、单选题：（每空 1分，共 20分）1．物流业是一种（）行业。

A．生产性 B．生活性C．服务性 D．消费性2．企业自行承担的物流需求称为（）物流需求。

A．潜在 B．社会C．企业内部 D．微观3．向社会提供运输、储存、装卸搬运、流通加工、包装及物流信息等服务的能力称为（）。

A．物流需求 B．物流链C．物流供给 D．物流量4．企业将物流系统全部卖给或承包给第三方物流供应商称为（）。

A．物流系统剥离 B．物流战略联盟C．物流系统接管 D．物流业务管理外包5．生产企业出售商品时，物品在供方与需方之间的实体流动称为（）。

A．采购物流 B．企业内物流C．销售物流 D．退货物流6．在同一地域范围内进行的，以改变物的存放状态和空间位置为主要内容和目的的活动称为（）。

A．运输 B．装卸搬运C．配送 D．流通加工7．配送是面向（）的服务。

现代物流学考试题库及答案

现代物流学考试题库及答案一、单项选择题1. 现代物流学中，物流的起点是（）。

A. 供应B. 需求C. 运输D. 仓储答案：A2. 以下哪项不是物流的构成要素？（）。

A. 运输B. 保管C. 信息D. 资金流答案：D3. 物流管理的最终目标是（）。

A. 提高效率B. 降低成本C. 提高客户满意度D. 以上都是答案：D4. 物流系统的基本功能包括（）。

A. 包装、装卸、运输、储存、流通加工、配送、信息处理B. 包装、装卸、运输、储存、配送、信息处理C. 包装、装卸、运输、储存、流通加工、配送、信息处理D. 包装、装卸、运输、储存、流通加工、配送答案：C5. 物流的“第三利润源”是指（）。

A. 降低成本B. 提高效率C. 增加收入D. 提升服务答案：A二、多项选择题1. 现代物流的特点包括（）。

A. 信息化B. 网络化C. 系统化D. 个性化答案：ABCD2. 物流成本包括以下哪些方面？（）A. 运输成本B. 仓储成本C. 包装成本D. 信息处理成本答案：ABCD3. 物流服务的要素包括（）。

A. 及时性B. 安全性C. 准确性D. 经济性答案：ABCD三、判断题1. 物流是供应链的一部分，但供应链不包括物流。

（）答案：错误2. 物流的目的是实现商品从生产地到消费地的转移。

（）答案：正确3. 物流管理只关注货物的流动，不涉及信息流和资金流的管理。

（）答案：错误四、简答题1. 简述现代物流的发展趋势。

答案：现代物流的发展趋势包括全球化、信息化、绿色化、智能化和个性化。

全球化指的是物流服务范围的扩大，信息化指的是信息技术在物流领域的广泛应用，绿色化强调物流过程中的环保和节能，智能化指的是物流自动化和智能化技术的发展，个性化则是根据客户需求提供定制化的物流服务。

2. 描述物流管理的基本原则。

答案：物流管理的基本原则包括客户导向原则、系统化原则、成本效益原则、灵活性原则和创新原则。

客户导向原则强调以客户需求为中心，系统化原则要求物流活动作为一个整体进行管理，成本效益原则追求成本和效益的平衡，灵活性原则要求物流系统能够适应市场变化，创新原则鼓励在物流管理中采用新技术和新方法。

当代物流学习题

PART IIIEXAMINATION QUESTIONSCHAPTER 1: LOGISTICS AND THE SUPPLY CHAINMultiple Choice Questions1.Logistics as a percentage of U.S. Gross Domestic Product isapproximately (within 2%):a.5%b.10%c.15%d.20%e.none of the above(b; p. 4)2.Logistics clearly contributes to ___________ and ___________ utility.a.time; placeb.form; timec.place; formd.possession; timee.none of the above(a; p. 4)3.___________ utility refers to the value or usefulness that comes froma customer being able to take possession of a product.a.timeb.placec.formd.possession(d; p. 4)4.___________ utility refers to having products available where theyare needed by customers.a.possessionb.timec.placed.form (c; p. 5)5.All of the following terms have been used to refer to businesslogistics except:a.business logisticsb.industrial distributionc.logistics managementd.physical distributione.all of the above are correct(e; p. 5)6.“How well a company does what it says it’s going to do” represents___________.a.efficiencyb.productivityc.leading edge logisticsd.effectiveness(d; p. 6)7.Every customer getting the same type and levels of logistics servicerefers to ___________.a.tailored logisticsb.mass logisticsc.effectivenessd.efficiency(b; p. 7)8.Which of the following is not a reason for the increased importanceof logistics?a.growing power of manufacturersb.reduction in economic regulationc.globalization of traded.technological advances(a; pp. 8–10)9.What logistics “outsider” developed the concept of the value chain?a.Donald Bowersoxb.Gus Pagonisc.Michael Porterd.Michael Hammer (c; p. 8)10.The ___________ approach indicates that a company’s objectives canbe realized by recognizing the mutual interdependence of majorfunctional areas.a.supply chainb.systemsc.interfunctionalityd.total cost(b; p. 10)11.The movement and storage of materials into a firm refers to:a.physical distributionb.materials managementc.materials handlingd.inbound logistics(d; p. 10)12.The movement and storage of materials within a firm refers to:a.physical distributionb.inbound logisticsc.materials managementd.procurement(c; p. 10)13.Logistics managers use the ___________ approach to coordinate inboundlogistics, materials management, and physical distribution in a cost efficient manner.a.total costb.supply chainc.mass logisticsd.interfunctional(a; p. 11)14.A cost trade-off is a situation where:a.all costs react according to their individual degrees ofinflation in the economyb.all costs are reflected as a percentage variation from standardcostsc.some costs increase, some decrease, and the net effect is thattotal costs decreased.some costs are eliminated by efficient management controls (c; p. 13)15.The cash flow associated with holding inventory is known as inventory___________.a.turnoverb.valuationc.stockd.float(d; p. 14)16.__________ refers to one location where customers can purchaseproducts from two or more brand-name retailers.a.intensive distributionb.co-brandingc.co-generationd.selective distribution(b; p. 14)17.Phantom freight refers to:a.paying more for transportation than the actual costte shipmentsc.shipments accepted by non-certified carriersd.freight that “disappears” in transit(a; pp. 15–16)18.Freight absorption refers to:a. a special rate to cover increasing fuel costsb.rates that are higher than other carriers chargec.the ability of cardboard to absorb moistured.transportation payments lower than the actual costs incurred toship the product(d; p. 16)nded costs refer to:a. a product that is shipped via surface transportb. a product that is quoted cost on delivery (COD)c. a prepaid shipmentd. a price that includes both the cost of the product plustransportation to the buyer(d; p. 15)20.___________ is the excess freight bill paid by customers who livenear the shipping point.a.freight absorptionb.delivered pricec.phantom freightnded price(c; p. 15)21.In FOB origin pricing, all of the following are true except:a.prices quoted do not include transportation to the consigneeb.marketers can adopt uniform prices on a regional or nationalbasisc.consignees must arrange for the transportation of the purchasedproductd.the seller always receives the same net from each sale(b; p. 15)22.___________ refers to a situation where the applicable charges arepaid at the time a shipment is tendered to a carrier.a.freight prepaidb.freight absorptionc.phantom freightd.FOB origin(a; p. 16)23.___________ refers to charges being paid at the time of shipmentdelivery.a.freight absorptionb.freight yieldc.freight collectd.FOB destination(c; p. 16)24.The four basic components of the marketing mix include all of thefollowing except:a.priceb.productionc.productd.place (b; p. 14)25.The most common interface between production and logistics generallyinvolves:a.the use of plastic versus wood palletsb.the mode of transportationc.shipment pricingd.the length of production runs(d; p. 18)26.___________ refers to the delay of value-added activities such asassembly, production, and packaging to the latest possible time.a.building blocksb.deferralc.demurraged.postponement(d; p. 19)27.The ownership channel consists of all parties except:a.customersb.manufacturersc.wholesalersd.retailers(a; p. 19)28.The ____________ channel handles the physical flow of product.a.ownershipb.negotiationsc.logisticsd.promotions(c; p. 19)29.Which channel covers the movement of title to the goods?a.promotionsb.logisticsc.financed.ownership(d; p. 21)30.Which of the following is not part of the marketing channel?a.the logistics channelb.the negotiations channelc.the promotion channeld.the finance channele.all are part of the marketing channel(e; p. 19)31.Channel intermediaries:a.assume temporary ownership of the goodsb.fill nichesc.disappear as the market becomes organizedd.tend to lack focus(b; p. 24)32.Intermediaries in the marketing channel perform all of the followingfunctions except:a.supply informationb.match buyers and sellersc.assume temporary ownership of the goodsd.develop and fill niches(c; pp. 23–24)33.The most costly logistics activity in many firms is ____________.a.industrial packagingb.warehousing managementc.order managementd.transportation management(d; p. 27)34.____________ is bringing together similar stocks from differentsources.a.accumulatingb.assortingc.auditingd.allocating(a; p. 23)35.____________ refers to breaking a homogenous supply into smaller lots.a.sorting outb.allocatingc.accumulatingd.assorting(b; p. 23)True-False Questions1.Absolute and relative logistics costs in relation to Gross DomesticProduct vary from country to country. (True; p. 4)2.Logistics clearly contributes to time and form utility. (False; p. 4)3.The current definition of logistics, as promulgated by the Council ofLogistics Management, suggests that logistics is part of the supply chain process. (True; p. 6)4.The purpose of logistics is to maximize customer service. (False; p.7)5.Logistical principles apply only to for-profit organizations. (False;p. 7)6.Two of the five primary activities in the value chain are inboundlogistics and outbound logistics. (True; pp. 8–9)7.The key aspect of the total cost approach is to maximize customersatisfaction. (False; p. 13)8.The Internet has done little to improve logistical effectiveness andefficiency. (False; p. 9)9.Stock-keeping units (SKUs) are the same as line items of inventory.(True; p.10)10.Inbound logistics refers to the movement and storage of materialsinto a firm. (True; p. 10)11.Inbound logistics is synonymous with materials management. (False; p.10)12.Interfunctional logistics attempts to coordinate inbound logistics,materials management, and physical distribution in a cost efficient manner that supports an organization’s customer service objectives.(False; p. 10)mon sense is one of the keys to being an effective logisticsmanager. (True; p. 11)14.The key to the total cost approach is that all relevant cost itemsare considered simultaneously when making a decision. (True; p. 13)15.Logistics offers many companies an important route for creatingmarketing superiority. (True; p.14)16.Co-branding is a retailing strategy that is associated with placedecisions. (True; p. 14)17.As a general rule, marketers prefer FOB origin pricing rather thanFOB destination pricing. (False; pp. 15–16)18.Phantom freight and freight absorption are associated with FOB originpricing. (False; pp. 15–16)19.It is better for a logistics manager to be a generalist rather than aspecialist. (False; p. 27)20.Stockouts refer to a situation where a company is out of an item atthe same time that there is demand for that item. (True; p. 18)21.Long production runs sometimes result in excessive inventory ofproducts with limited demand for them. (True; p. 18)22.Intermediaries assume ownership of goods while the y’re in themarketing channel. (False; p. 24)23.Channel members are usually more concerned about sellers’ needs thanwith buyers’ needs. (False; p. 20)24.The negotiations channel is the one where buy and sell agreements arereached. (True; p. 21)25.There is no linkage between the promotions and logistics channel.(False; pp. 22–23)26.The most significant contribution that the logistics channel makes tothe overall channel process is the sorting function. (True; p. 23)27.The sorting function has four steps. (True; p. 23)28.The sorting function takes place between retailers and the consumer.(False; p. 23)29.A broker is a type of intermediary often associated with thenegotiations channel. (True; p 24.)30.In channel negotiations, all parties are presumed to have equalbargaining strength. (False; pp. 20-21)31.Freight forwarders are the most common intermediary in the logisticschannel. (True; p. 24)32.Returned products represent one type of activity in the logisticalchannel. (True; p. 27)33.The key to total cost analysis is to make sure that eithertransportation or inventory costs are minimized. (False; p. 13)34.There are relatively few opportunities for employment in thelogistics sector. (False; p. 27)35.The logistics channel is the most important of the marketing channels.(False; p. 19)。

现代物流学练习题及答案上课讲义

现代物流学练习题及答案一、单选1.不属于衡量企业物流质量的主要因素是（ D ）。

A.物流时间B.物流成本C.物流效率D.物流网络2.库存管理得好，新产品的开发时间会缩短（ C ）。

A.1/3B.1/2C.2/3D.3/53.电子商务的一个重要特征是（ A ）。

A.网络化B.自动化C.智能化D.集成化4.在运输中收货人通常是合同当中的（ C ）。

A.第一方B.第二方C.第三方D.以上皆不是5.物流企业是为（ D ）提供服务的。

A.企业B.生产商C.中间商D.社会用户6.下列那一项关于ABC管理的叙述是正确的（ D ）。

A.A类占整个销售的60%，B类20%，C类占20%B.A类占整个销售的70%，B类20%，C类占10%C.A类占整个销售的80%，B类10%，C类占10%D.A类占整个销售的80%，B类适中，C类占20%7.最先提出物流概念的是（ B ）。

A.日本B.美国C.德国D.法国8.物流业务的中心活动是（ C ）。

A.配送B.装卸C.运输D.储存9.物流的生产和发展是（ C ）的需要，是流通的主要因素。

A.社会经济发展B.运输业C.社会再生产D.流通加工发展10.下列不属于制造业物流的是（ C ）。

A.供应物流B.销售物流C.企业物流D.回收物流11.生产者将商品实体通过运输转移给消费者是要克服（ C ）。

A.所有权间隔B.使用权间隔C.场所间隔D.时间间隔12.地理信息系统的简称是（ A ）。

A.GISB.GPSC.POSD.EDI13. 包装的首要功能是( A )。

A.保护货物B. 便于处理C.促进销售D.美观大方14.下列哪项运输方式主要用于运输天然气、原油或成品油。

（ C ）A.铁路运输B.公路运输C.管道运输D.水路运输15.下列那一项是物流企业用于交换商业文件的标准形式（ C ）。

A.DIFB.EIFC.EDID.DEF16.下列关于最佳包装设计表述最正确的是（ C ）。

A.符合现代顾客的审美观，以顾客为导向的包装设计B.以成本为导向，尽量节省成本，从而提高经济效益C.用最少的费用获得最大的经济效益D.最佳包装设计是能够使产品价值最大化的包装设计17.下列哪一项是拟定配送计划的主要依据（ B ）。

当代物流学习题3

PART IIANSWERS TO END-OF-CHAPTER QUESTIONSCHAPTER 2: THE SUPPLY-CHAIN CONCEPT1.Discuss the differences between supply chain and supply-chain management.A supply chain refers to the activities associated with the flow and transformationof goods from the raw material stage, through to the end user, as well as theassociated information flows. Supply chains are not a new concept in the sensethat organizations have been dependent on suppliers and organizations haveserved customers. Although any organization can be part of a supply chain,supply-chain management requires overt management efforts by the organizations in the supply chain. Moreover, supply-chain management cannot be successfulunless the participating companies adopt an enterprise-to-enterprise perspective.ing the SCOR model as a reference, explain the role of logistics in supply-chainmanagement.The SCOR model identifies five key processes—plan, source, make, deliver, and return—associated with supply-chain management. It can be argued that logistics is involved in at least four of the five processes. For example, ―source‖ focuses on processes that procure goods and services; recall from Chapter 1 that procurement is part of the logistics ―umbrella‖ at many firms. With respect to making, theconcept of postponement has resulted in value-added activities being performedcloser to the ultimate customer. Moreover, the SCOR definition of deliveryspecifically mentions the key logistics components of order management,transportation management, and distribution management. Finally, Chapter 1pointed out that returned products often present a different set of logisticalchallenges when compared to forward distribution.3.Do you believe that competition in the twenty-first century will involve supply chainversus supply chain? Why or why not?Students can support either perspective. For example, there have been suggestions that Wal-Mart has continued to pull away from competitors—particularlyKmart—because of Wal-Mart’s superior supply chain. Kmart’s supply chain, incontrast, is viewed as much less effective and efficient than Wal-Mart’s.Alternatively, although supply chain versus supply chain sounds good, suchcompetition may not always be practical because of overlapping suppliers and the lack of a central control point.4.What are four key attributes of supply-chain management?The chapter discussed six key attributes of supply-chain management: customerpower; a long-term orientation; leveraging technology; enhanced communicationacross organizations; inventory control; inter-activity, interfunctional, andinterorganizational coordination.5.Why do contemporary supply chains need to be fast and agile?First, ―fast‖ encompasses a time/speed component, while ―agile‖ focuses on anorganization’s ability to respond to changes in demand with respect to volume and variety. Fast and agile are important attributes of contemporary supply chains inpart because customer needs and wants can change relatively quickly. Failure tobe fast and agile can result in decreased market share, reduced profitability, lower stock price, and/or dissatisfied customers or supply-chain participants.6.What is the difference between relational and transactional exchanges? Which ismore relevant for supply-chain management? Why?Relational exchanges tend to emphasize a long-term orientation, whiletransactional exchanges have a short-term orientation. Unlike transactionalexchanges, relational exchanges are characterized by attributes such as trust,commitment, and dependence, among others. Supply-chain management suggests that supply chains exist to improve the long-term performance of the individualcompanies and the supply chain as a whole. Relational exchanges also have along-term orientation; as a result, relational exchanges are more relevant thantransactional exchanges to supply-chain management.7.This chapter suggests that technology has been at the center of changes taking placethat affect the supply chain. Do you agree or disagree? Why?Although students can support either side of the argument, the text does argue that technology has been at the center of changes taking place that affect the supplychain. In particular, increases in computing power and the Internet have beenbehind much of this change.8.Discuss the impact of the Internet on supply-chain management.The Internet can facilitate supply chain effectiveness and efficiency by providing opportunities to simultaneously improve customer service and reduce logisticscosts. The Internet allows one supply-chain party to have virtually instantaneousvisibility to the same data as do other supply-chain participants. This canultimately result in lower inventories and improved profitability throughout thesupply chain.9.Discuss some of the ways that inventory can be reduced in the supply chain.Ways to reduce inventory in the supply chain include, but are not limited to,smaller, more frequent orders; the use of premium transportation; demand-pull(think of Dell Computers), as opposed to supply-push, replenishment; theelimination or consolidation of slower-moving products.10.What are supply-chain councils, and how do they operate?Supply-chain councils are made up of supply-chain participants, includingrepresentative (or the most important) customers. These councils meetperiodically to evaluate supply chain performance and to offer suggestions forpotential improvements, such as cost reduction and the elimination of non-valueadded processes and activities.11.What is meant by co-opetition? How is it relevant to supply-chain management?Co-opetition refers to the idea that although companies can be competitors insome situations, they can work together in other situations. In terms of itsrelevance to supply-chain management, the text offers the example of Covisint, an on-line trading exchange that handles purchasing for production and non-production materials in the automobile industry. Equity partners in Covisintinclude General Motors and Ford, and Covisint was established largely to remove waste from the automotive supply chain.12.How might regulatory and political conditions act as barriers to supply-chainmanagement?With respect to regulatory conditions, a number of today’s supply chainarrangements were illegal until the early 1980s. At a minimum, companies should be aware of regulatory considerations before pursuing supply chain arrangements.Political conditions such as war and governmental stability can also act as barriers to supply-chain management. War, for example, could easily disrupt well-established supply chains.13.Some companies are hesitant to use frequent shopper cards because the data providedcould violate the customer’s privacy. Do you agree or disagree? Why?Although either answer is acceptable, the question of data usage versus customer privacy has generated impassioned discussions by students. On the one hand, the frequent shopper cards can provide a plethora of data about the shopping habits of particular consumers, potentially allowing stores to achieve customized marketing for individual customers. At the same time, frequent shopper cards could violatecustomer privacy in the sense that certain customers might be uncomfortable that stores have access to such detailed data about them, particularly if the dataincludes frequent purchases of p otentially ―embarrassing‖ products (e.g.,laxatives).14.Why are compatible information systems important for effective and efficient supply-chain management?One reason compatible information systems are important for effective andefficient supply-chain management involves the growing emphasis on ERPsystems. ERP installations, in and of themselves, are complex and timeconsuming; in many cases, the ERP systems have to be integrated with otherspecialized software—and this ―integration‖ can have disastrou s consequences. 15.Do you think corporate cultures are relevant for supply-chain management? Why orwhy not?Again, either answer is adequate; however, the text indicates that incompatiblecorporate cultures could present potential obstacles to effective and efficientsupply-chain management. In addition, manifestations of corporate cultures, such as company rituals, company brochures, and the like, can provide important clues about the ability of potential supply-chain parties to work together.16.Discuss the three primary methods that organizations can use to integrate their supplychains.One method is vertical integration, in which one organization owns multipleparticipants in the supply chain. Sherwin-Williams, for example, is a paintmanufacturer and also owns retail paint stores. A second method involves formal contracts among various participants, such as occurs with franchising. The thirdmethod focuses on informal agreements among various organizations to pursuecommon goals and objectives. This option provides a great deal of flexibility—which can have both positive and negative aspects.17.Discuss the factors that distinguish contemporary third-party logistics from earliertypes of third-party logistics.For one, there tend to be formal contracts (generally 3–5 years) between providers and users. Contemporary third-party logistics also tends to be characterized by arelational focus, an emphasis on mutual benefits, and the availability ofcustomized (as opposed to standardized) offerings. In short, contemporary third-party logistics has a decidedly long-term outlook, as opposed to ―shoppingaround‖ for the best deal at the present time. some of the supplemental services that are currently offered by third-partylogistics companies. How can these supplemental services facilitate supply-chain management?Some supplemental services that are offered by third-party logistics companiesinclude, but are not limited to, final product assembly, product installation, andproduct repair—activities that go beyond traditional offerings. Thesesupplemental services can facilitate supply-chain integration in the sense thatthere is less emphasis on functional issues and more emphasis on cross-functional processes.19.Do you agree or disagree with the sentiment that fourth-party logistics companies(lead logistics providers) merely add unnecessary cost and few service improvements to supply chains? Why?Either answer is acceptable. Because fourth-party logistics is still in its infancy, it may be too early to have a good idea as to the ultimate role(s) that theseintermediaries will play in effective and efficient supply chains. Their usefulness could be limited if they continue to be best suited to large companies with global supply chains.20.Discuss the various types of supply-chain software.Some software packages focus on specific functional areas such as transportation, warehousing, or inventory management. Other software packages focus onspecific supply-chain processes such as such as customer relationshipmanagement or collaborative planning, forecasting, and replenishment. Still other packages attempt to simultaneously optimize supply-chain processes acrossorganizations.PART IIIEXAMINATION QUESTIONSCHAPTER 2: THE SUPPLY-CHAIN CONCEPTMultiple Choice Questions1.According to Professor Mentzer and colleagues, the supply-chain concept originatedin what discipline?a.marketingb.operationsc.logisticsd.production(c; p. 36)2. A ____________ encompasses all activities associated with the flow andtransformation of goods from the raw material stage, through to the end user, as well as the associated information flows.a.production lineb.supply chainc.marketing channeld.warehouse(b; p. 36)3.Which of the following is not one of the processes in the SCOR model?a.sellb.planc.maked.return(a; p. 38)4.The current SCOR model identifies ____________ key processes associated withsupply-chain management.a.threeb.fourc.fived.six(c; p. 38)5.The text suggests that logistics has an important role in all SCOR processes except:a.makeb.sourcec.deliverd.plan(d; p. 38)6.It has been suggested that company-versus-company competition might besuperseded in the twenty-first century by:a.region-to-regionb.country-to-countryc.industry-to-industryd.supply chain-to-supply chain(d; p. 39)7.Which of the following are not key attributes of supply-chain management?a.inventory controlb.leveraging technologyc.customer powerd. a long-term orientatione.all are key attributes(e; p. 39)8.Contemporary supply chains should be fast and ____________.a.leanb.agilec.interactived.relevant(b; p. 40)9.An organization’s ability to respond to changes in demand with respect to volume andvariety refers to ____.a.responsivenessb.leannessc.agilityd.relevancy(c; p. 40)10.Which of the following is not associated with relational exchanges?a.independenceb.trustmitmentd.shared benefits(a; p. 40)11.According to the text, ____________ has been at the center of the changes takingplace that affect the supply chain.a.logisticsb.warehousingc.technologyd.customer power(c; p. 41)12.What has been referred to as the greatest force of commodization known to man, forboth goods and services?a.McDonald’sb.The Internetc.Wal-Martd.Logistics(b; p. 41)13.The two key factors that have sparked much of the technological change affectingsupply chains are ____________ and ____________.a.EDI, ERPputing power, ERPc.EDI, Internetputing power, Internet(d; p. 41)14.The bullwhip effect:a.is an ineffective way to motivate warehouse employeesb.applies to rodeos and has nothing to do with supply-chain managementc.refers to the ―swaying‖ motion associated with triple trailersd.refers to variability in demand orders among supply-chain participants(d; p. 42)15.Which of the following is not a way to reduce inventory levels?a.supply-push replenishmentb.smaller, more frequent orderse of premium transportationd.elimination of slower moving products(a; p. 42)16.A supply-chain council:a.ensures that unfair trade practices don’t happen in supply chainsb.is comprised of all relevant CEOsc.meets periodically to evaluate supply-chain performanced.is a lobbying group concerned with promoting favorable supply-chainlegislation(c; p. 43)17.Covisint, an on-line trading exchange, is an example of co-opetition in the____________ industry.a.fast-foodb.office supplyc.sporting goodsd.automotive(d; p. 44)18.Which of the following is not a method of supply chain coordination?a.co-opetitionb.dovetailingc.placing personnel from one supply-chain participant into the facility ofanother participantd.supply-chain councilse.all are methods(b; pp. 43–44)19.Which of the following represents a method of supply chain coordination?a.dovetailingb.co-opetitionc.benchmarkingd.nesting(b; p. 44)20.Which of the following is not a barrier to supply-chain management?a.regulatory and political considerationsck of top management commitmentc.reluctance to share, or use, relevant datad.incompatible corporate culturese.all are barriers(e; pp. 44–46)21.Data mining:a.is illegal in the United Statesb.is synonymous with marginal analysisc.looks for patterns and relationships in relevant datad.can only be done by grocery stores(c; p. 45)22.Looking for patterns and relationships in relevant data refers to:a.data warehousingb.marginal analysisc.correlation analysisd.data mining(d; p. 45)23.Which of the following is false?a.ERP systems tend to be relatively strong when it comes to logistics and supplychain requirements.b.Installing ERP systems can take several years to complete.c.ERP systems offer tremendous potential for increasing organizationaleffectiveness and efficiency.d.Installing ERP systems can be expensive.e.All of the above are true.(a; pp. 45–46)24.Supply chains can be integrated by having various parties enter into and carry outlong-term mutually beneficial agreements. These agreements are known by several names. Which of the following is not one of these names?a.partnershipsb.strategic alliancesc.third-party arrangementsd.contract logisticse.all of the above are correct(e; p. 46)25.There are three primary methods that organizations can pursue when attempting tointegrate their supply chains. Which of the following is not one of them?a.vertical integrationb.intensive distributionc.formal contractsrmal agreements(b; p. 47)26.All of the following are factors that distinguish contemporary third-party logisticsfrom earlier efforts except:a.there tends to be a formal contract in contemporary 3PLb.contemporary 3PL focuses on customized offeringsc.contemporary 3PL has a transactional focusd.contemporary 3PL focuses on mutual benefits(c; p. 48)27.What is a fourth-party logistics provider?a. a third-party logistics provider that has been in existence for at least 25 yearsb. a third-party logistics provider that has achieved ISO 9000 certificationc. a logistics intermediary that specializes in one logistics activity (e.g.,transportation, warehousing)d. a general contractor that coordinates the activities of third-party logisticsproviders(d; p. 49)28.Which of the following statements about supply-chain software is false?a.many supply-chain software packages are developed for specific, rather thangeneral, applicationsb.supply-chain software packages can focus on specific functional activitiessuch as transportation and warehousingc.supply-chain software packages can focus on specific supply-chain processessuch as customer relationship managementd.supply-chain software packages can attempt to simultaneously optimizesupply-chain processes across organizationse.all are true(a; pp. 49–50)29.The supply-chain management philosophy emerged in which decade?a.1960sb.1970sc.1980sd.1990s(d; p. 36)30.Although nearly any organization can be part of a supply chain, supply-chainmanagement requires:a.the involvement of third-party logistics companiesb.overt management efforts by the organizations in a supply chainc.the participation of world-class organizationsd.at least one organization to be a multinational company(b; p. 37)31.A distinguishing feature of the JIT II concept is that:a.supplier and customer facilities are located in the same industrial parkb.only expedited transportation is usedpanies must have ISO 9000 certification to participated.suppliers have on-site offices at a particular customer(d; p. 39)32.What company developed the supplier integration program known as JIT II?a.Procter & Gambleb.Gapc.Bosed.McDonald’s(c; p. 39)33.Contemporary supply chains should be agile and ____________.a.fastb.leanc.interactived.relevant(a; p. 40)34.Which of the following is false?a.supply chains should employ a long-term orientationb.supply-chain management cannot be successful without information sharingc.partnerships must involve formal, contractual agreementsd. a long-term orientation tends to be predicated on relational exchanges(c; pp. 40–41)35.The variability in demand orders among supply-chain participants:a.cannot be controlledb.refers to the bullwhip effectc.can be controlled with electronic order placementd.is more pronounced in relational exchanges(b; p. 42)True-False Questions1.The supply-chain concept originated in the logistics literature. (True, p. 36)2.Customers are not included as part of supply chains. (False, pp. 36–37)3.Supply-chain management requires overt management efforts by the organizationswithin the supply chain. (True, p.37)4.The SCOR model identifies four key processes associated with supply-chainmanagement. (False, p. 38)5.JIT II is a supplier integration program that allows different suppliers to interact witheach other on a regular basis. (True, p. 39)6.Logistics has involvement in at least four of the key processes identified in the SCORmodel. (True, p. 38)7.Because customer needs and wants change relatively quickly, supply chains should befast and lean. (False, p. 40)8.With respect to supply chains, relevancy focuses on an organization’s ability torespond to changes in demand with respect to volume and variety. (False, p. 40)9.Supply chains should employ a long-term orientation with various participants. (True,p. 40)10.Formal partnerships are more likely than informal ones to result in improved long-term supply-chain performance. (True, p. 41)11.Power retailers have been at the center of changes taking place that affect the supplychain. (False, p. 41)12.The Internet has been referred to as the greatest force of commodization known toman, for both goods and services. (True, p. 41)13.Enhanced communications across organizations in a supply chain is only dependenton the technological capabilities of the organizations. (False, p. 42)14.Variability in demand orders among supply-chain participants is known as the bubbleeffect. (False, p. 42)15.Inventory control in supply-chain management is attempting to move from ―stops andst arts‖ to continuous flow. (True, p. 42)16.Supply chain disruptions (e.g., delayed shipments) that occurred in the wake of theterrorist attacks in September 2001 have caused some supply chains to reassess their emphasis on inventory reduction. (True, p. 42)17.Supply-chain councils refer to lobbying groups concerned with promoting favorablesupply-chain legislation. (False, p. 43)18.Co-opetition is a concept that suggests that companies can be competitors in somesituations while working together in other situations. (True, p. 44)19.Covisint is an on-line trading exchange that represents an example of co-opetition inthe grocery industry. (False, p. 44)20.Regulatory considerations present a bigger obstacle than political considerations tosupply-chain management. (False, p. 44)21.The overall global climate for business has shifted toward allowing more cooperationamong firms—which should help supply-chain management. (True, p. 44)22.Top management is sometimes hesitant to fully commit to supply-chain management.(True, p. 45)23.Data warehousing is a technique that looks for patterns and relationships in therelevant data. (False, p. 45)24.Although customer loyalty programs (e.g., frequent shopper cards) can provide highlydetailed data to companies, there are some who believe that these programs potentially violate a customer’s right to privacy. (True, p. 45)25.Most ERP systems tend to be relatively weak when it comes to logistics and supplychain requirements. (True, p. 45)26.Corporate cultures should be an irrelevant consideration when designing a supplychain. (False, p. 46)27.An individual firm can only be involved in one supply chain at a time. (False, p. 46)28.The most common examples of vertical integration today are some lines of paint andautomotive tires. (True, p. 47)29.Intensive distribution is one of the methods that organizations can pursue whenattempting to integrate their supply chains. (False, p. 47)30. Informal agreements offer supply-chain participants more flexibility than othermethods of supply-chain integration. (True, p. 47)31.Contemporary third-party logistics has existed since about 1975. (False, p. 48)32.Contemporary third-party logistics tends to be characterized by standardized, asopposed to customized, offerings. (False, p. 48)33.A fourth-party logistics provider should be viewed as a general contractor whoseprimary purpose is to insure that third-party logistics providers are working toward relevant supply-chain goals. (True, p. 49)34.The fourth-party logistics concept appears to be best suited to small companies thatneed logistical assistance in only one or two functional areas. (False, p. 49)35.As a general rule, supply-chain software packages look to coordinate and integratefunctions, processes, and/or systems across multiple supply-chain participants. (True, p. 50)PART IVCASE SOLUTIONSCASE 2-1 JOHNSON TOY COMPANYQuestion 1: From the standpoint of an individual concerned with accounting controls, discuss and evaluate Johnson Toy Company’s present policies for handling returned items.The controls are poor from the standpoint of accuracy of financial records,because they provide poor information to management.Question 2: Answer question 1, but from the standpoint of an individual interested in marketing.Marketing people tend to favor less stringent controls in the sense that theyprovide more flexibility when bargaining with retailers.Question 3: Propose a policy for handling returns that should be adopted by the Johnson Toy Company. Be certain to list circumstances under which exceptions would be allowed. Should it apply to the Jungle Jim dolls?One student’s answer is reproduced here.I.HIGH VOLUME CUSTOMERS (defined as purchasing $75,000 ofmerchandise from Johnson’s per year)A.Functionally damaged goods may be returned to Johnson’s pla nt atJohnson’s expense with a full refund.B.High volume customers will received a straight 2% deduction off ofthe wholesale selling price to cover defectives—whether defectives areclassified as cosmetically damaged or slow moving items, except whenunable to sell due to special circumstances (see Section III).II.LOW VOLUME CUSTOMERSA.Functionally damaged goods may be returned to Johnson’s plant viaJohnson’s salesperson with a full refund.B.Low volume customers will NOT receive an automatic deduction fordefectives. Instead, the damage or defect must be defined:1.Cosmetically damaged goods (classified as functionable andsellable): a 25% discount granted upon inspection byJohnson’s salesperson.2.Slow moving items: NO RETURNS3.Non-moving items (for reasons other than physical damage):see special circumstances, Section III)III.SPECIAL CIRCUMSTANCES When product is not resellable for reasons other than being functionally damaged or just a slow mover in the offseason, such as when the product receives bad press (as in the case ofJungle Jim and Jogger Dolls), Johnson will allow return of all such non-resellable items under the following conditions:A.Retailer must pay for the returned merchandise to reach Johnson’splant.B.Retailer’s account will be credited for the full amount of said purchase.C.Credit is to be used within 30 days of receipt of returned goods atJohnson’s plant; credit will be void after 30 days.No mention was made as to whether it should apply to the Jungle Jim dolls. The firm might try to enforce it but customers might complain that it should not be applied retroactively.Question 4: Should this policy, if adopted, be printed and distributed to all of the retailers who handle Johnson Toy Company products? Why or why not? If it should not be distributed to them, who should receive copies?Yes, retailers should know exactly what the returns policy will be. One element ofa customer service policy is to let customers know in advance what the policy is.Question 5: Assume that it is decided to prepare a statement on returns to be distributed to all retailers and that it should be less than a single double-spaced page. Prepare such a statement.The answer provided for question 3 would suffice here as well.Question 6: On the basis of the policy in your answer to question 3, develop instructions for the Johnson Toy Company distribution and accounting departments with respect to their roles and procedures in the handling of returns.One could take the information as developed in answers 3 and 5, and draft amemo to be sent to both the distribution and accounting departments, telling them of the new policies, and their roles in carrying them out. The accountingdepartment should be told to develop additional procedures that will protectagainst fraud. In addition, other departments in the firm should receive some。

现代物流学题库

物流管理专业本科《现代物流学》单元练习题第一章现代物流学概论一、不定项选择题1.有形物品的通称为（）。

A．物品B．物料C．商品D．物资E．货物2.（）是生产领域的一个专门概念。

A．物资B．物料C．货物D．物品3.下列术语中，（）是交通运输领域中的一个专门概念。

A．物资B．物料C．货物D．物品4.狭义的物流仅只作为（）的物质资料在生产者与消费者之间发生的空间运动过程。

A．商品B．产品C．原料D．材料5.现代物流着重于将物流与供应链的其他环节进行集成，这成为现代物流在运作上呈现多样化特征的（）。

A．功能集成化B．反应快速化C．服务系列化D．作业规范化6.现代物流在运作上呈现多样化特征，表现在（）。

A．功能集成化B．反应快速化C．服务系列化D．作业规范化E．目标系列化⑥手段现代化⑦经营市场化⑧组织网络化7.物流服务提供者对上游、下游的物流、配送需求的反应速度越来越快，配送间隔越来越短，商品周转次数越来越多，这反应了现代物流在运作上呈现的（）。

4A．反应快速化的特征B．功能集成化的特征C．服务系列化的特征D．组织网络化的特征8.现代物流着重于将物流与供应链的其他环节进行集成，称为（）。

A．经营市场化B．反应快速化C．功能集成化D．服务系列化9.现代物流着重于将物流与供应链的其他环节进行集成，这称为现代物流在运作上呈现多样化特征的（）。

A．功能集成化B．反应快速化C．服务系列化D．作业规范化（）10.除了传统的储存、运输、包装、流通加工等服务外，现代物流服务在外延上向上扩展到市场调查与预测、采购及定单处理，向下延伸至配送、货款回收与结算等，这成为现代物流在运作上呈现多样化特征的（）。

A．功能集成化B．经营市场化C．服务系列化D．目标系列化11.现代物流无论是企业自己组织物流，还是委托社会化物流企业承担物流服务，都以“服务—成本”的最佳组合为总目标，体现现代物流在运作上呈现出（）的特征。

A．功能集成化B．经营市场化C．服务系列化D．作业规范化12.规范的作业标准和服务标准称为（）。

现代物流学试题三及答案

现代物流学试题三及答案一、选择题(每题2分，共20分)下列各题A、B、C、D四个选项中，只有一个选项是正确的，请将正确的选项涂写在答题卡相应位置上，答在试卷上不得分。

1．对象物所有权转移的活动称之为（），而（）是实物从供给方向需求方的转移，二者共同构成了流通的主要内容。

A．资金流，信息流 B．商流，物流C．信息流，资金流 D．物流，商流2．物流系统设计的核心是（）。

A．概略设计 B．系统分析 C．方案确定 D．详细设计3．在下列运输方式中，运量相对较大的是（）。

A．水路运输 B．陆路运输 C．航空运输 D．管道运输4．反映物流各种活动内容的知识、资料、图象、数据、文件的总称称为（）。

A．物流情报 B．物流集合 C．物流汇编 D．物流信息5．日本早稻田大学西泽修教授将物流成本的隐含性描述为（）。

A．物流成本死海说 B．物流成本冰山说C．物流成本陆地说 D．物流成本暗箱说6．应用最广泛的叉车是（）。

A．平衡重式叉车 B．插腿式叉车 C．内燃式叉车 D．前移式叉车7．就物流系统而言，（）是保证整个物流系统正常运作的关键，是物流系统的“心脏”。

A．集装化器具标准 B．物流设施标准C．物流信息管理系统 D．基础标准8．供应链是（）结构。

A．直链 B．网链 C．支链 D．环状9．企业利用第三方物流，可使企业专注于提高（）。

A．核心竞争力 B．经济效益 C．社会价值 D．社会效益10．各种物流服务的基本功能，特别是运输、仓储、信息集成、存货管理、订单处理、物料采购等功能最可能成为增值服务延伸的（）。

A．核心 B．起点 C．终点 D．加油站二、简答题（每题5分，共40分）1.简述物流系统分析的作用和原则。

2.简述物流战略的概念和内容？3.简述包装的功能以及实现包装合理化的途径？4.国际物流的主要运作活动有哪些？5.如何实施有效的供应链管理？6.我国第四方物流运营应采取什么样的模式？7.国外发达国家物流产业发展政策对我国有哪些借鉴？8．简述绿色物流系统的特征？三、论述题（每题10分，共20分）1.物流管理组织结构的基本形态有哪几种?并论述各自的特点？2.仓储管理的任务是什么？如何实现仓储的合理化？四、案例题（每题20分，共20分）物流的概念自80年代传入我国以来，经过政府有关部门、研究机构及广大企业大力宣传和倡导，已逐渐走出象牙塔，成为大众的热门话题。

《现代物流学》习题

《现代物流学》同步强化练习（一）一、单项选择题1．物流的概念最早出现在( )A．美国 B．日本 C．中国 D．印度2．以下选项中，不属于现代物流的特征的是 ( )A．电子化 B．社会化C．专业化 D．集约化3．对物流活动或是相关的功能要素进行的管理称为( )A．物流战略管理 B．物流作业管理C．物流服务管理 D．供应链管理二、多项选择题1．物流系统的构成要素主要包括 ( BCDE )A．装卸搬运 B．物流设施 C．物流信息系统 D．人员 E．组织管理2．以下属于物流系统的特点的是( ABCE )A．目的性 B．整体性 C．协调性 D．客观性 E．专业性3．以下关于物流管理的发展阶段的描述中，正确的是( ACDE )A．物流管理的发展大致经历了五个阶段B．在物流功能个别管理阶段中，真正意义上的物流管理意识已经出现C．在物流管理领域扩大阶段中，物流合理化领域扩大到了生产和销售部门D．在物流功能的系统化管理阶段中，管理的对象是对物流过程中的各个功能进行最优组合E．目前物流管理的高级阶段是供应链物流管理阶段4．供应链管理是将与企业有业务关联的( ABCDE )等所有供应链上的企业和消费者作为一个整体来看待的系统结构。

A．供应商 B．制造商 C．批发商 D．零售商 E．顾客5．以下选项中，属于物流标准化的特点的是( BCE )A．整体性 B．复杂性 C．民主性 D．协调性 E．国际性三、名词解释1．物流：是指物品从供应地向接受地的实体流动过程。

是根据实际需要，将运输、储存、装卸、搬运、包装、流通加工、配送、信息处理等基本功能实施的有机结合。

2．物流系统：是指由两个或两个以上的物流功能单元构成的，以完成物流服务为目的的有机集合体。

3．物流管理：为了以最低的物流成本达到用户所满意的服务水平，对物流活动进行的计划、组织、协调与控制。

4．物流服务：是指物流企业(或是企业内部的物流部门)从处理客户订货开始，直到商品送交客户过程中所进行的全部活动。

当代物流学习题3

当代物流学习题3PART IIIEXAMINATION QUESTIONSCHAPTER 2: THE SUPPLY-CHAIN CONCEPTMultiple Choice Questions1.According to Professor Mentzer and colleagues, the supply-chain conceptoriginated in what discipline?a.marketingb.operationsc.logisticsd.production(c; p. 36)2. A ____________ encompasses all activities associated with the flow andtransformation of goods from the raw material stage, through to the end user, as well as the associated information flows.a.production lineb.supply chainc.marketing channeld.warehouse(b; p. 36)3.Which of the following is not one of the processes in the SCOR model?a.sellb.planc.maked.return(a; p. 38)4.The current SCOR model identifies ____________ key processes associated withsupply-chain management.a.threeb.fourc.fived.six(c; p. 38)235.The text suggests that logistics has an important role in all SCOR processesexcept:a.makeb.sourcec.deliverd.plan(d; p. 38)6.It has been suggested that company-versus-company competition might besuperseded in the twenty-first century by:a.region-to-regionb.country-to-countryc.industry-to-industryd.supply chain-to-supply chain(d; p. 39)7.Which of the following are not key attributes of supply-chain management?a.inventory controlb.leveraging technologyc.customer powerd. a long-term orientatione.all are key attributes(e; p. 39)8.Contemporary supply chains should be fast and ____________.a.leanb.agilec.interactived.relevant(b; p. 40)9.An organization’s ability to respond to changes in demand with respect tovolume and variety refers to ____.a.responsivenessb.leannessc.agilityd.relevancy(c; p. 40)2410.Which of the following is not associated with relational exchanges?a.independenceb.trustmitmentd.shared benefits(a; p. 40)11.According to the text, ____________ has been at the center of the changes takingplace that affect the supply chain.a.logisticsb.warehousingc.technologyd.customer power(c; p. 41)12.What has been referred to as the greatest force of commodization known to man,for both goods and services?a.McDonald’sb.The Internetc.Wal-Martd.Logistics(b; p. 41)13.The two key factors that have sparked much of the technological changeaffecting supply chains are ____________ and ____________.a.EDI, ERPputing power, ERPc.EDI, Internetputing power, Internet(d; p. 41)14.The bullwhip effect:a.is an ineffective way to motivate warehouse employeesb.applies to rodeos and has nothing to do with supply-chain managementc.refers to the “swaying” motion associated with triple trailersd.refers to variability in demand orders among supply-chain participants(d; p. 42)2515.Which of the following is not a way to reduce inventory levels?a.supply-push replenishmentb.smaller, more frequent orderse of premium transportationd.elimination of slower moving products(a; p. 42)16.A supply-chain council:a.ensures that unfair trade practices don’t happen in supply chainsb.is comprised of all relevant CEOsc.meets periodically to evaluate supply-chain performanced.is a lobbying group concerned with promoting favorable supply-chainlegislation(c; p. 43)17.Covisint, an on-line trading exchange, is an example of co-opetition in the____________ industry.a.fast-foodb.office supplyc.sporting goodsd.automotive(d; p. 44)18.Which of the following is not a method of supply chain coordination?a.co-opetitionb.dovetailingc.placing personnel from one supply-chain participant into the facility ofanother participantd.supply-chain councilse.all are methods(b; pp. 43–44)19.Which of the following represents a method of supply chain coordination?a.dovetailingb.co-opetitionc.benchmarkingd.nesting(b; p. 44)2620.Which of the following is not a barrier to supply-chain management?a.regulatory and political considerationsck of top management commitmentc.reluctance to share, or use, relevant datad.incompatible corporate culturese.all are barriers(e; pp. 44–46)21.Data mining:a.is illegal in the United Statesb.is synonymous with marginal analysisc.looks for patterns and relationships in relevant datad.can only be done by grocery stores(c; p. 45)22.Looking for patterns and relationships in relevant data refers to:a.data warehousingb.marginal analysisc.correlation analysisd.data mining(d; p. 45)23.Which of the following is false?a.ERP systems tend to be relatively strong when it comes to logistics andsupply chain requirements.b.Installing ERP systems can take several years to complete.c.ERP systems offer tremendous potential for increasing organizationaleffectiveness and efficiency.d.Installing ERP systems can be expensive.e.All of the above are true.(a; pp. 45–46)24.Supply chains can be integrated by having various parties enter into and carryout long-term mutually beneficial agreements. These agreements are known by several names. Which of the following is not one of these names?a.partnershipsb.strategic alliancesc.third-party arrangementsd.contract logisticse.all of the above are correct(e; p. 46)2725.There are three primary methods that organizations can pursue whenattempting to integrate their supply chains. Which of the following is not one of them?a.vertical integrationb.intensive distributionc.formal contractsrmal agreements(b; p. 47)26.All of the following are factors that distinguish contemporary third-partylogistics from earlier efforts except:a.there tends to be a formal contract in contemporary 3PLb.contemporary 3PL focuses on customized offeringsc.contemporary 3PL has a transactional focusd.contemporary 3PL focuses on mutual benefits(c; p. 48)27.What is a fourth-party logistics provider?a. a third-party logistics provider that has been in existence for at least 25yearsb. a third-party logistics provider that has achieved ISO 9000 certificationc. a logistics intermediary that specializes in one logistics activity (e.g.,transportation, warehousing)d. a general contractor that coordinates the activities of third-party logisticsproviders(d; p. 49)28.Which of the following statements about supply-chain software is false?a.many supply-chain software packages are developed for specific, ratherthan general, applicationsb.supply-chain software packages can focus on specific functional activitiessuch as transportation and warehousingc.supply-chain software packages can focus on specific supply-chainprocesses such as customer relationship managementd.supply-chain software packages can attempt to simultaneously optimizesupply-chain processes across organizationse.all are true(a; pp. 49–50)2829.The supply-chain management philosophy emerged in which decade?a.1960sb.1970sc.1980sd.1990s(d; p. 36)30.Although nearly any organization can be part of a supply chain, supply-chainmanagement requires:a.the involvement of third-party logistics companiesb.overt management efforts by the organizations in a supply chainc.the participation of world-class organizationsd.at least one organization to be a multinational company(b; p. 37)31.A distinguishing feature of the JIT II concept is that:a.supplier and customer facilities are located in the same industrial parkb.only expedited transportation is usedpanies must have ISO 9000 certification to participated.suppliers have on-site offices at a particular customer(d; p. 39)32.What company developed the supplier integration program known as JIT II?a.Procter & Gambleb.Gapc.Bosed.McDonald’s(c; p. 39)33.Contemporary supply chains should be agile and ____________.a.fastb.leanc.interactived.relevant(a; p. 40)2934.Which of the following is false?a.supply chains should employ a long-term orientationb.supply-chain management cannot be successful without informationsharingc.partnerships must involve formal, contractual agreementsd. a long-term orientation tends to be predicated on relational exchanges(c; pp. 40–41)35.The variability in demand orders among supply-chain participants:a.cannot be controlledb.refers to the bullwhip effectc.can be controlled with electronic order placementd.is more pronounced in relational exchanges(b; p. 42)True-False Questions1.The supply-chain concept originated in the logistics literature. (True, p. 36)2.Customers are not included as part of supply chains. (False, pp. 36–37)3.Supply-chain management requires overt management efforts by theorganizations within the supply chain. (True, p.37)4.The SCOR model identifies four key processes associated with supply-chainmanagement. (False, p. 38)5.JIT II is a supplier integration program that allows different suppliers tointeract with each other on a regular basis. (True, p. 39)6.Logistics has involvement in at least four of the key processes identified in theSCOR model. (True, p. 38)7.Because customer needs and wants change relatively quickly, supply chainsshould be fast and lean. (False, p. 40)8.With respect to supply chains, relevancy focuses on an organization’s ability torespond to changes in demand with respect to volume and variety. (False, p. 40) 9.Supply chains should employ a long-term orientation with various participants.(True, p. 40)3010.Formal partnerships are more likely than informal ones to result in improvedlong-term supply-chain performance. (True, p. 41)11.Power retailers have been at the center of changes taking place that affect thesupply chain. (False, p. 41)12.The Internet has been referred to as the greatest force of commodization knownto man, for both goods and services. (True, p. 41)13.Enhanced communications across organizations in a supply chain is onlydependent on the technological capabilities of the organizations. (False, p. 42) 14.Variability in demand orders among supply-chain participants is known as thebubble effect. (False, p. 42)15.Inventory control in supply-chain management is attempting to move from“stops and starts” to continuous flow. (True, p. 42)16.Supply chain disruptions (e.g., delayed shipments) that occurred in the wake ofthe terrorist attacks in September 2001 have caused some supply chains to reassess their emphasis on inventory reduction. (True, p. 42)17.Supply-chain councils refer to lobbying groups concerned with promotingfavorable supply-chain legislation. (False, p. 43)18.Co-opetition is a concept that suggests that companies can be competitors insome situations while working together in other situations. (True, p. 44)19.Covisint is an on-line trading exchange that represents an example ofco-opetition in the grocery industry. (False, p. 44)20.Regulatory considerations present a bigger obstacle than political considerationsto supply-chain management. (False, p. 44)21.The overall global climate for business has shifted toward allowing morecooperation among firms—which should help supply-chain management. (True, p. 44)22.Top management is sometimes hesitant to fully commit to supply-chainmanagement. (True, p. 45)23.Data warehousing is a technique that looks for patterns and relationships in therelevant data. (False, p. 45)24.Although customer loyalty programs (e.g., frequent shopper cards) can providehighly detailed data to companies, there are some who believe that these programs potentially violate a customer’s right to privacy. (True, p. 45)3125.Most ERP systems tend to be relatively weak when it comes to logistics andsupply chain requirements. (True, p. 45)26.Corporate cultures should be an irrelevant consideration when designing asupply chain. (False, p. 46)27.An individual firm can only be involved in one supply chain at a time. (False, p.46)28.The most common examples of vertical integration today are some lines of paintand automotive tires. (True, p. 47)29.Intensive distribution is one of the methods that organizations can pursue whenattempting to integrate their supply chains. (False, p. 47)rmal agreements offer supply-chain participants more flexibility than othermethods of supply-chain integration. (True, p. 47)31.Contemporary third-party logistics has existed since about 1975. (False, p. 48)32.Contemporary third-party logistics tends to be characterized by standardized, asopposed to customized, offerings. (False, p. 48)33.A fourth-party logistics provider should be viewed as a general contractor whoseprimary purpose is to insure that third-party logistics providers are working toward relevant supply-chain goals. (True, p. 49)34.The fourth-party logistics concept appears to be best suited to small companiesthat need logistical assistance in only one or two functional areas. (False, p. 49) 35.As a general rule, supply-chain software packages look to coordinate andintegrate functions, processes, and/or systems across multiple supply-chain participants. (True, p. 50)32。