二十种情景,教你如何用英语接打电话
酒店英文接电话礼仪
酒店英⽂接电话礼仪 酒店前台接待⼈员是酒店的形象代⾔⼈,或称酒店的门⾯。
因此要求前台接待坐、⽴、⾏、⾛,端正⾃然,保持良好的精神风貌。
那怎么电话礼仪怎么⽤英语说呢?下⾯是店铺搜集整理的⼀些内容,希望对你有帮助。
酒店英⽂接电话礼仪 基础会话 1. leaving a Message (留话) 学习重点:找某⼈听电话 表⽰某⼈不在 表⽰要留话 留下⾃⼰的联络处 询问如何拼对⽅的姓名 会话1 留下联络处 A:This is Deng—Robert Deng from Taiwan. I‘d like to speak with your Director. 我姓邓,台湾的Robert邓。
请您们主任听电话。
B:Mr. Jones is not in right now. May I take a message? Jones 先⽣现在不在,您要不要留话? A:Yes. Could you ask him to call me at the Hilton Hotel, Room No. 579? 好,请转告他打电话到希尔顿店,579号房来找我,好吗? B:Certainly, Mr. Deng. Hilton Hotel, Room 579? 没问题,邓先⽣,希尔顿579号房吗? A:That’s right. Thank you. 没错,谢谢您。
词语 1.This is……我是……。
在电话中说明“我是谁”时,是⽤“This is……”,⽽不是“I am”。
2.I‘d like to……等于“I would like to……”——“我想……”。
“would like”为“want”的客⽓⽤法。
3.speak with …… 找……听电话;与……讲话 4.in 在(家、办公室)中。
此处的“in”不是介系词,⽽是副词。
5.right now 现在。
“right”为副词,意思是“正是”,为强调的⽤法。
护理英语会话 接打电话
护理英语会话接打三用语(一)拨打、找人1) Good morning. is that nursing department? 早上好!是护理部吗?2) Yes, can I help you? 是的,我能帮助你吗?3) Well , I\d like to speak to head nurse Huang.是的,我想找黄护士长。
4) Hold the line, please.请等一下。
5) Sorry, keep you waiting .she is not here. May I take you message? 对不起,让你久等了。
护士长不在。
需要留言么?6) Thanks.谢谢。
I\ll call back later. Bye.我回头再打给她。
(二)接听1) Hello. This is the surgery department 你好,这是外科。
2) This is Mary speaking. Can I talk to doctor Wang?我是马丽,我能找一下王医生吗?3) He has an operation this morning. Do you have anything urgent?他有一个手术今天上午。
你有急事吗?4) Yes, I think so.是的。
5) Well I\ll tell him as soon as he es back. May I take your telephone number?等他回来后我马上告诉他。
你能不能留下你的号码?6) It is 95678312行,号码是95678312 。
7) All right. 9568312. I got it. Bye. 9568312 我记下了。
再见。
(三)完毕对话1) . I think I\d better let you go. I\ll talk to you later.我想我应该让你去忙了,我晚点再打给你。
关于接电话的英语怎么说
关于接电话的英语怎么说英语口语学习也是有策略的,只要懂得了听在口语中的作用,从发音做起,从复述开始,从简单表达开始,跳出书面语限制,学会利用英语语法,形成英语思维,在表达时又不被枯燥的语法所禁锢,化繁为简。
小编精心收集了关于接电话的英语口语,供大家欣赏学习!关于接电话的英语口语1转接来电用语(1) 我看看他在不在。
I’ll see if he’s in.(2) 我帮你接过去。
I’ll connect you.(3) 我帮你接给王先生。
I’ll connect you with Mr. Wang.(4) 我把电话转给黄先生。
I’ll transfer this call to Mr. Huang.(5) 我替你接到出口部。
I’ll connect you with the Export Department.(6) 我帮你接给李小姐。
I’ll put you through to Miss Li.(7) 我把你的电话转给魏先生。
I’ll transfer your call to Mr. Wei.(8) 我把你的电话转给负责的人。
I’ll transfer your call to the person in charge.(9) 我把你的电话转给林先生。
I’ll switch your call to Mr. Lin.(10) 我找某位销售人员来听。
I’ll get you someone in sales.(11) 我请她来听。
I’ll get her.(12) 我去找他来。
I’ll fetch him up.(13) 我去看看他在不在他的办公室内。
I’ll just find out if he’s in his office.(14) 我替你接。
I’ll put you through.(15) 我替你接这个号码。
I’ll get the number for you.(16) 我替你接总机。
办公室英语:接听电话标准话术
办公室英语:接听电话标准话术导语:外企办公室接听电话有很多要注意的事项和要求。
以下是人才网小编为大家整理的接听电话标准用语的办公室英语,欢迎阅读!1. And you are?你是?如果人家打电话来是要找你的上司:May I talk to your manager?(我能不能跟你们经理讲话?)这时你总不能糊里糊涂地就把电话拿给经理说,说不定人家是打电话来跟你经理勒索一百万的呢! 所以通常我们一定要先确定打电话来的是谁。
最客气的问法是: Whom I am speaking with? 或是 Whom am I talking to?(我正在跟谁讲话呢?)但是人家一听是像我这种小毛头打电话找他们经理,他们就会用比较口语的说法:And you are?(你是?)如果人家这样问我,我就可以答:This is Benlin.像是 "And you are?" 这么口语的英文书上大概学不到,但这却是老美天天在用的句子,只怕你学了之后还不敢用。
其实真的不用怕,越简单的句子老美越听得懂,而且事实上 And you are? 这句话还有许多适用的场合,例如在公司的接待处 (reception)来访的客人如果说:I’m looking for Mr. Wolf. (我要找伍夫先生) 接待小姐就可以反问他:And you are?(你是?) 所以像这种简单又好用的句子大家一定要记起来喔!2. ABC corporation. May I help you?ABC 公司,我能帮你什么吗?这句话算是制式的讲法。
一般接起电话的人通常会先报公司的名字 "ABC corporation", 然后再说:May I help you?或是如果要更客气一点的话则可以说:How can I help you?(我该怎么帮你?) 因为这样的问法表示我该怎么帮你,而非我需不需要帮你?但基本上 May I help you? 跟 How can I help you?都很常见就是了。
接打电话情景英语会话
打电话/接电话实用英语大全打电话接电话1.Hello,is this 4474716?喂,是4474716号吗?2.I'd like to speak to Mr.Wang.我想和王先生讲话。
3.I'm sorry.Mr.Wang is out right now.对不起,王先生现在不在。
4.May I know when he'll be back?您能告诉我他什么时候回来吗?5.This is his wife speaking.我是他的妻子。
6.Can I take a message for him?要我转告吗?7.May I have your name,please?请问您是谁?8.Is he available?他能接电话吗?9.I'll just find out for you.我给您看看他在不在?10.Hello,are you still there?喂,您没挂断吧?11.Who is that speaking?请问您是谁?12.I'm so sorry that I made such an early phone call.对不起我这么早打电话。
13.Who do you wish to talk to?您要找谁呀?14.Is Sue James in?休·詹姆斯在吗?15.Hello!Is Sue there?喂!是休吗?16.Yes,speaking.是的,我就是。
Dialogue AA:Hello?B:Hello.is this 4474716?I'd like to speak to Mr.Wang,please?A:I'm sorry.Mr.Wang is out right now.B:May I know when he'll be back?A:I don't know,but he will certainly be back for lunch.This is his wife speaking.Can I take a message for him?B:Thank you,Mrs.Wang.Please tell him to be at the airport one hour before tomorrow afternoon.A:Very good.I'll let him know as soon as he comes back.But,may I have your name,please?B:This is Lin Ming.Thank you.Bye.A:Good-bye.Dialogue BA:Good morning.B:Good morning.This is Li Gang here I'm calling from New York in America.A:How can I help you?B:I'm trying to get hold of Mr.Chen.Is he available?A:I'll just find out for you,sir… Hello,are you still there?Unfortunately,Mr.Chen is not available at the moment.Wouldyou like me to put you through to Mr.Li?B:Yes,please.That's very kind of you.A:You're welcome.Dialogue C(A:Jane B:Mary C:Sue)A:Hello!B:Hello!Good morning.Who is that speaking?A:It's Jane.I'm so sorry that I made such an early phone call.B:It's nothing.Who do you wish to talk to?A:Is Sue James in?B:Sue!Jane wants you on the phone.A:Hello!Is Sue there?C:Yes,speaking.A:Oh,sorry,I'm afraid I won't attend the meeting this morning.Last night I had a sore throat and I started getting bot.C:Do you have a temperature?Have you taken it?A:No,haven't yet.C:Don't worry about the meeting.You'd better go to see a doctor.I wish you will soon be well.A:Thank you,Sue.Bye.B:Bye.Words and Expressionsavailable a.可得到的,可达到的airport n.机场,航空站New York n.纽约unfortunately ad.不幸地,遗憾地welcome a.受欢迎的attend vt.出席,参加sore a.痛的,疼痛发炎的throat n.咽喉,喉咙America n.美国see a doctor 看医生,就诊put through (电话用语)把……接通2. 没找到人17.Beijing Trading Campany.May I help you?北京贸易公司。
英语口语接打电话英语
英语口语接打电话英语英语口语接打电话英语引导语:在日常生活英语交流中少不了接打电话交流,以下是店铺为大家整理的.英语口语接打电话英语,欢迎阅读!一:让他给我回个电话A;Hello. Can I talk to David?你好。
能让David接电话吗?B;One second, please. ( a few seconds later, the receiver comes back and says) Hello?请稍等。
(片刻后,接电话者返回并说)喂?二:我需要一些冰水A;Hello. This is John’s Distribution. Can I help you?您好。
这里是约翰配送。
我能为您做什么?B;Yes. I need some ice water delivered.我需要一些冰水。
三:我的冰箱工作不太正常A;Hello. This is Hamilton’s Heating and cooling serv ice. Can I help you?您好。
这里是哈密尔顿冷暖设备修理服务。
我能帮您吗?B;Yes. My home freezer is not working properly.是的。
我的冰箱工作不太正常。
四:我的账单的有问题A;Hello. Can I help you?您好。
我能帮您什么?B;I need to talk with someone about my bill.是关于我的账单的问题。
五:吸尘器想退换或修理A;Hi, Customer Service Desk. What can I do for you today, sir?您好,客户服务柜台。
先生,我能为您做什么?B;Good morning. I bought this vacuum here a few months ago. It doesn’t work now. Can I return it or get it fixed?早上好,我在几个月前买了这个吸尘器,现在它坏了。
英语接电话情景对话
英语接电话情景对话对话教学是小学英语课堂教学中比较普通的课型,它几乎涵盖了小学英语所有年级所有单元内容的英语学习。
店铺整理了英语接电话情景对话,欢迎阅读!英语接电话情景对话一Wang Fei:May I speak to Li Na,please?请李娜听电话好吗?Mr. Li:I’m sorry. She is out with her mother.对不起,她和她妈妈出去了。
Wang Fei:Can I leave a message?我能不能留个口信?Mr. Li:Certainly.当然可以了。
Wang Fei:Please tell her to call Wang Fei at 4 o’clock. My number is 402-3596.请她.. 4点钟给王菲打电话,我的电话号码是.. 402-3596。
Mr. Li:OK. Call Wang Fei at 402-3596at4.好啦,4点钟给.. 402-3596王菲去电话。
Wang Fei:That’s right. Thank you.对,谢谢。
英语接电话情景对话二Assistant:Good morning. Odyssey Promotions. How may I help you?早上好。
这里是奥德赛企划公司。
我能为您提供什么帮助吗?Nick:Hello, this is Nick Delwin from Communicon. Could I speak to Helen Turner, please?你好,我是国际通讯公司的尼克戴尔文。
可以帮我转接海伦特纳吗?Assistant:Just a moment, please.请稍等。
英语接电话情景对话三Mary:Could I have your name again, please?请再一次告诉我你的姓名,好吗?John:Yes. It’s John Smith.好的,我叫约翰史密斯。
接打电话英语情景对话
接打电话英语情景对话大学生英语口语训练对实现大学英语教学的最终目的---培养学生的跨文化交际能力具有举足轻重的作用。
店铺整理了接打电话英语情景对话,欢迎阅读!接打电话英语情景对话一A:Three_five_one _four_one_two_zero351_4120B:Five_nine_one_seven_four_eight_six591_7486A:Hello.This is the SBC Corporation.May I help you?喂,这是SBC公司,我能帮你什么忙吗?B:Hello,This is Mr.Green speaking.喂,我是格兰先生。
A:Good morning.SBC Corporation.May I help you?早上好,SBC公司,我能帮你什么忙吗?B:Could you please give me the international division.请帮我接国际部好吗?A:Hold on a minute,please.请稍候。
B:Can you please connect me with the export department?请接出口部好吗?A:Hold the line a moment,I'll connect you.稍候,我帮你接过去。
May I speak to.Mr.Chen please?我能和陈先生讲话吗?A:I'll connect you to him.我接过去给他。
B:Would you please transfer me to the production department?请转生产部好吗?A:I'll put you through.我帮你接过去。
接打电话英语情景对话二A:Hello.喂。
B:Hello.May I speak to Mr. Chen please?喂,我想请陈先生讲话好吗?A:I'm sorry, but Mr. Chen is out right now.对不起,陈先生现在不在。
英语接打电话
英语接打电话二十种情景,教你如何用英语接打电话一.打错电话:1. I’m sorry I have the wrong number. 抱歉我打错电话了。
(打错电话通常用:have the wrong number 表示)2. Is this 02-2718-5398? 这里是02-2718-5398吗?3. Sorry to have bothered you. 很抱歉打扰你了。
4. I’m sorry. I think I must have dialed the wrong number. 很抱歉。
我想我一定是打错电话了。
5. Could I check the number? Is it 2211-3344 我可以核对一下电话号码吗?是不是2211-3344?解析:1. 区域号码是 area code 2. 电话号码的念法: 02-2211-3224念成:area code zero-two, two-two-one-one-three-two-two-four.* 0 可念成 oh 或 zero* 22 可念成 two-two 或 double two二. 抱歉这么晚打来的说法:1. I’m sorry to call you so late. 对不起这么晚打电话来。
2. I hope I didn’t catch you at a bad time. 抱歉这种时候找你。
(含有希望没有打扰到你的意思)3. I hope I didn’t wake you up so early. 我希望这么早没有吵到你。
4. I’m sorry to call you so early. 对不起这么早打电话来。
5. I’m sorry to bother you at this hour. 很抱歉在这时打扰你。
三. 有急事时的表达方法:1. It’s urgent. Could I have her mobile phone number? 我有急事,可不可以告诉我她的手机号码?2. Could you tell me where I can reach her? 能不能告诉我在哪里可以找到她?3. This is an emergency. I need to get in contact with him right now. 能不能告诉我在哪里可以找到他。
英文接电话礼仪
英文接电话礼仪电话礼仪或许你懂一点,但是现在如果你和外国人打交道那你懂得英语的电话礼仪吗?下面是小编为大家整理的英文接电话礼仪,希望能够帮到大家哦!英文接电话礼仪基础会话1. leaving a Message (留话)学习重点:找某人听电话表示某人不在表示要留话留下自己的联络处询问如何拼对方的姓名会话1留下联络处A:This is Deng—Robert Deng from Taiwan. I‘d like to speak with your Director.我姓邓,台湾的Robert邓。
请您们主任听电话。
B:Mr. Jones is not in right now. May I take a message?Jones 先生现在不在,您要不要留话?A:Yes. Could you ask him to call me at the Hilton Hotel,Room No. 579?好,请转告他打电话到希尔顿店,579号房来找我,好吗?B:Certainly, Mr. Deng. Hilton Hotel, Room 579?没问题,邓先生,希尔顿579号房吗?A:That’s right. Thank you.没错,谢谢您。
词语1.This is……我是……。
在电话中说明“我是谁”时,是用“This is……”,而不是“I am”。
2.I‘d like to……等于“I would like to……”——“我想……”。
“would like”为“want”的客气用法。
3.speak with …… 找……听电话;与……讲话4.in 在(家、办公室)中。
此处的“in”不是介系词,而是副词。
5.right now 现在。
“right”为副词,意思是“正是”,为强调的用法。
6.take a message (帮人)留话。
“take”是“记下;记录”,“message”是“口信;传话”。
7.No n. “No”是“number”的缩写,通常放在数目字的前面,表示“第……号”,如“No. 3”,即是“第三号”。
3步学会用英语接电话!超好用
3步学会用英语接电话!超好用(1)要清楚的介绍自己,并确认接电话的对方是不是自己想要找的人。
A: Hi, I am Tom. May I speak to Peter?你好,我是汤姆,请问皮特在吗?B : This is Peter speaking.我就是皮特。
B :That's me.我就是。
状况二:接电话的人不是你要找的人。
A:May I speak to Mr. Li?请问李先生在吗?B : He's not here right now.他此刻不在这里。
B : What bad luck! He's not at home.真不恰巧!他出去了。
B :He is in conference and cannot come to the telephone.他在开会,没空来接电话。
B :You've just missed him.你恰好错过他了。
B :He's just stepped out.他恰好出去了。
状况三:接电话的人转交电话给你要找的人。
Hold on a moment, please, I will call him for you.请稍后,我帮你叫他。
Hold the line, please, let me see if he is in.请稍等,我看他在不在。
Wait a moment, please, I will get him for you.请等一下,我帮你找他。
Let me transfer your call.我把电话给你转过去。
(2)留口信。
Shall I take a message for her?我可以留口信给她吗?Can I leave a message?我可以留口信吗?May I take your message? She is not in.她此刻不在。
我可以为你留言吗?Would you mind taking a message for him?你需要留口信给他吗?Would you ask him to call back when he comes back?他回来时,需要他给你回电话吗?Please tell her to ring me when she gets back.她回来后,麻烦你告诉她回我电话。
最常用的接电话英语口语大全
最常用的接电话英语口语大全近年来,英语继续教育的快速发展极大地促进了中国全民英语水平的提高,同时也推动了社会的繁荣进步。
小编精心收集了最常用的接电话英语口语,供大家欣赏学习!最常用的接电话英语口语11.接电话必备第一句:自报家门经典表达:Hello, ABC Company. This is XXX. How may I help you?您好,ABC公司,我是XXX。
有什么可以帮您吗?举一反三:Good morning. ABC Company. This is XXX speaking. May I help you?Thank you for calling. You’ve reached ABC Company. This is XXX.2.接电话必备第二句:Ta不在,请稍等片刻。
经典表达:XXX is not available at the moment. Could you hold for a few minutes please?XXX现在无法接听您的电话,您能稍等片刻吗?举一反三:XXX is with a client now. Would you mind holding for a moment?XXX is currently unavailable. Can you please hold for a moment?We’re experiencing a high volume of calls. Would you please hold?3.接电话必备第三句:我为您转接。
经典表达:I’ll transfer your call to XXX.我将为您转接到XXX.举一反三:I’ll transfer you over to XXX’s line.I’ll put you through.I’ll put XXX on the phone.I’ll get XXX for you.I’ll connet you.4.接电话必备第四句:稍后再打给您。
实用商务英语接通电话
实用商务英语接通电话下面是小编搜集的实用商务英语接通电话,一起来看看吧。
商务电话:接通电话Michelle: Hello, you've reached the marketing department. How can I help?你好,这里是市场部,有什么能帮您?Male: Yes can I speak to Rosalind Wilson, please?是的,我找Rosalind Wilson。
Michelle: Who’s calling please?请问,你是谁?Male: It’sRichard Davies here我是Rosalind Wilson。
Michelle: Certainly. Please hold and I’ll put you through.好的,等一下,我帮你接过去。
Male: Thank you.谢谢!Michelle: Hello, marketing. How can I help?你好,市场部,有什么能帮您?Male: Could I speak to Jason Roberts please?我要找Jason Roberts。
Michelle: Certainly. Who shall I say is calling?好的,请问你是谁?Male: My name’sMike Andrews.我是Mike Andrews。
Michelle: Just a second - I’ll see if he’s in. Hello, Jason, I’ve got Mike Andrews on the phone for you ... OK - I’ll put him through.Hang on a moment, I’m just putting you through.等等。
我确认一下他是否有空。
Jason,Mike Andrews来电找你。
英语电话应答方法
英语电话应答方法情况一:打电话的人找的是你自己Is Daisy there?(Daisy 在吗?)This is she. 我就是。
(注:男的用This is he.)You’re speaking/talking to her. 你正在跟她说话。
(注:男的用You‘re speaking/talking to him.)This is Daisy. 我就是Daisy.That’s me. 我就是。
情况二:打电话的人要找的人不在May I speak to Mr. Gates?(请问Gates 先生在吗?)He’s not here right now. 他现在不在这里。
He’s out. 他出去了。
He’s in a meeting right now. 他现在正在开会。
You’ve just missed him. 你刚好错过他了。
He’s just stepped out. 他刚好出去了。
情况三:打电话的人要找的人不在,问对方是否要留言Can I talk to Mark?(我可以跟Mark 讲话吗?)He’s out on his lunch break right now. Would you like to leave a message?他出去吃午饭了,你要留言吗?He’s not available right now. Can I take a message?他不在,我可以帮你传话吗?情况四:打电话的人问他要找的人何时回来Do you know when he will be back?你知道他什么时候会回来吗?I’m sorry. I don’t know. 抱歉,我不知道。
I have no idea. 我不知道。
He should be back in 20 minutes. 他应该二十分钟内会回来。
情况五:打电话的人问他要找的人在哪里Do you have any idea where he is?你知道他在哪里吗?Sorry. I don’t know. 抱歉,我不知道。
接打电话英语口语对话
接打电话英语口语对话随着中国对外交流的日益频繁,整个社会越来越重视英语的应用。
英语口语表达作为英语的最重要的应用形式,已经得到了广大高职高专学生的重视。
小编精心收集了接打电话英语口语对话,供大家欣赏学习!接打电话英语口语对话1A:Hello, is Marry available(有空)?B:No, she's in a meeting right now.A:Can you give her a message for me?B:Certainly.A:This is Bob in accounting, tell her I have her check.B:I'll give her the message.接打电话英语口语对话2A:Can you connect me to Mary. Smith Hotel room?B:Mrs. Smith has not checked in yet.A:Can you leave a message for her to call her office?B:Yes, I'll see that she get the message when she checks in. 接打电话英语口语对话3A:Hello, is John in?B:No, he's not. May I take a message?A:Yes, would you leave him a message to call me?B:Yes, what's your name?接打电话英语口语对话4A:I'm sorry to have kept you waiting.B:That's OK.A:Mr. Chen is tied up (忙)at the moment.B:When should I try him again?A:Could you call back in 30 minutes?B:Yes, I will.。
关于接电话英语口语精选
关于接电话英语口语精选英语口语表达是英语的最重要的应用形式,越来越多的学生希望能够用流利的英语与人沟通和交流,表达自己的观点和想法。
小编精心收集了关于接电话英语口语,供大家欣赏学习!关于接电话英语口语1接电话喂!Hello. *英语中接电话的人先说“Hello”。
Hello. (喂!)Oh, hello. Is Mark there? (喂,马克在吗?)对,我就是。
Speaking. *对方要找的刚好是自己,就以这句“我就是”回答。
This is he. *女性用“This is she”。
This is Mr. Sato speaking. (对,我是佐藤。
)This is. *有点儿生硬的感觉。
是我呀。
It's me. *常用于像夫妻间关系非常亲密的场合。
ABC商务学院。
您有什么事?ABC Business College, may I help you? *公司等工作场所接电话时的一般对答方式。
个人家庭接电话时只需说“Hello”。
Thank you for calling ABC Business College.Can I help you?您是哪位?Who's calling, please?Who's speaking, please?Who is this, please?May I ask who's calling?Who should I say is calling?您想找哪位接电话?Who in particular would you like to talk to? *in particul ar“特别”、“尤其”。
他一直在等您的电话。
He's been expecting your call. * He's是He has的省略形式。
Expect“抱有希望地等待”。
您要找哪个铃木?Which Suzuki do you want to talk to?这儿有三位姓铃木的。
你会用英语打电话吗?教你20个实用句子
你会⽤英语打电话吗?教你20个实⽤句⼦现代社会打电话沟通⼯作都是最⼴泛的联系⽅式,⽽且也是除了见⾯以外最直接、最及时的沟通交流⽅式。
中⽂打电话你⼀定没问题,但⽤英⽂打电话你会吗?今天,⼩编就为⼤家带来了接电话时的10句对话例句及另外10句相关常⽤例句。
先来看10句对话例句,我们将模拟拨电话与接电话双⽅的通话:1. (接电话⽅)拿起电话Hello! This is xxx speaking.(喂?这⾥是xxx)2. (拨电话⽅)说明⽬的Hello, this is Robert calling for Steve.(喂,我是Robert,我找Tom)3. (接电话⽅)询问⾝份May I ask what company you are calling from, please?(请问⼀下你是哪个公司的?)4. (拨电话⽅)⾃报家门This is Robert calling from WSE Company.(我是WSE公司的Robert)5. (接电话⽅)询问分机Do you know what extension he's on?(你知道他的分机号吗?)6. (拨电话⽅)查询分机I don’t know, could you please help me to check the telephone directory?(我不知道,你能帮我查⼀下电话簿吗?)7. (接电话⽅)电话转接Please hold and I’ll put you through.(请不要挂机,我帮你转过去)8. (接电话⽅)对⽅正忙Steve is on another line at the moment. Would you like to hold?(Steve电话占线,你要等他吗?)9. (拨电话⽅)电话留⾔May I leave a message for him?(我能给他留个⾔吗?)10. (接电话⽅)通话结束Thanks for calling. I’ll speak to him later. Good bye.(感谢来电,我稍后会告知他,再见)以上这10句话是平⽇⾥⼯作会遇到的最常见情况之⼀。
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二十种情景,教你如何用英语接打电话二十种情景,教你如何用英语接打电话~~~~~~如何用英语打电话?一.打错电话:1. I’m sorry I have the wrong number. 抱歉我打错电话了。
(打错电话通常用:have the wrong number 表示)2. Is this 02-2718-5398? 这里是02-2718-5398吗?3. Sorry to have bothered you. 很抱歉打扰你了。
4. I’m sorry. I think I must have dialed the wrong number. 很抱歉。
我想我一定是打错电话了。
5. Could I check the number? Is it 2211-3344 我可以核对一下电话号码吗?是不是2211-3344?解析:1. 区域号码是 area code 2. 电话号码的念法: 02-2211-3224念成:area code zero-two, two-two-one-one-three-two-two-four.* 0 可念成 oh 或 zero* 22 可念成 two-two 或 double two二. 抱歉这么晚打来的说法:1. I’m sorry to call you so late. 对不起这么晚打电话来。
2. I hope I didn’t catch you at a bad time. 抱歉这种时候找你。
(含有希望没有打扰到你的意思)3. I hope I didn’t wake you up so early. 我希望这么早没有吵到你。
4. I’m sorry to call you so early. 对不起这么早打电话来。
5. I’m sorry to bother you at this hour. 很抱歉在这时打扰你。
三. 有急事时的表达方法:1. It’s urgent. Could I have her mobile phone number? 我有急事,可不可以告诉我她的手机号码?2. Could you tell me where I can reach her? 能不能告诉我在哪里可以找到她?3. This is an emergency. I need to get in contact with him right now. 能不能告诉我在哪里可以找到他。
四. 若对方不在的说法:1. It’s nothing important. 没什么重要事。
2. It’s nothing urgent. Thank you, good-bye. 没什么要紧事,谢谢您,再见。
3. I’ll call her again. 我会再打给她。
4. I’ll call back later. 我稍后会再打来。
5. Please ask Miss Chen to call me back. 请陈小姐给我回电话。
6. Could you tell her to call Carol as soon as possible? 能不能请她尽快打电话给卡洛?7. Ask her to call Carol at home after seven, please. 麻烦她在七点后打电话到卡洛家。
8. Can I leave a message? 我可以留言吗?9. Please have her return my call.请她回电话给我。
10. Could you ask him to call me back? 可以请他给我回电话吗?11. Please tell her Carol called. 请告诉她卡洛找她。
12. Let me call back later again. Thank you. 我稍后再打电话来。
谢谢你。
13. Please tell him to phone 2233-4455. 请他给2233-4455回电话。
五.留电话答录机:1. This is a recording. Sorry missed your call. Please leave a message after the beep. Thank you. 这是电话答录机。
我现在不在家,请在哔的一声之后开始留言。
谢谢!(*: 电话答录机是 telephone answering machine)2. This is Carol. Please give me a call when you are free. My number is 2244-6688.我是卡洛。
有空请回电话给我。
我的号码是2244-6688。
六. 道谢接受别人的礼物或招待后,打电话道谢为最起码的礼貌之一:1. Thank you for the present. It’s just what I wanted. 谢谢你的礼物,这正是我想要的。
2. Thank you so much for the homemade cake. 非常谢谢你作的蛋糕。
3. I don’t know how to thank you for such a beautiful flower. 真不知道要如何谢谢你,这么漂亮的花。
4. I received your gift. Thank you for the lovely bracelet. 我收到你的礼物了。
谢谢你可爱的手镯。
七. 听不清楚:1. Sorry, I didn’t catch you.对不起,我听不懂你说的。
2. Sorry, I didn’t understand. 抱歉,我听不懂。
3. Sorry, I didn’t get what you said. 对不起,我没听懂你说的话。
4. I can’t hear you very well. 我听不太清楚。
5. I can barely hear you. 我几乎听不到你说的。
6. I’m having trouble hearing you. 我听不清楚。
7. We have a bad connection. 信号不太好。
8. I can’t catch what you are say ing. 我听不太清楚你说的话。
发生上面的情况,你可以请对方在重复一遍,你可以说:1. Pardon?请再说一遍好吗?2. Excuse me? 请再说一遍?上列两句都是对不起之意,但用在会话上,如果后面没有接说明,并且语尾上扬,就是要对方再说一次。
听到这句话时就要知道对方要自己再说一遍。
3. I beg your pardon? 能请你再说一遍吗?(此句有请求对方原谅及再说一次的意思)4. Could you repeat that, please? 能请你再说一遍吗?5. Would you say that again? 你能再说一遍吗?八. 请对方说慢点,大点声的说法:1. Would you speak more slowly? 你能再说慢一点吗?2. Could you speak up a little? 你能在大声一点吗?(speak up 大声说=speak out)3. Would you speak more clearly? 你能再说清楚一点吗?4. Would you explain more for me? 可以为我解释一遍吗?5. Please speak a little louder. 请讲大声一点。
6. Would you slow down, please?清说慢一点好吗?九. 工作活用篇帮忙转分机:1. May I have extension two-one-one? 能帮我转分机211?2. May I speak to David, extension tow-one-one? 我可以找211分机的大卫吗?3. Please connect me with extension two-one-one. 请帮我转分机211。
4. Could you put me through to the personnel department, please? 请帮我接到人事部,可以吗?如何用英语接电话~(一) 打电话的人找的是你自己,你又恰好接了电话。
A: Daisy 在吗?Is Daisy there?B: 我就是。
1. Speaking.2. This is she/he.3. You're speaking/talking to her/him.4. This is Daisy。
5. That's me. 我就是。
(二) 打电话的人要找的人不在A: May I speak to Mr. Gates? (请问 Gates 先生在吗?)B: 1.He's not here right now. 他现在不在这里。
2. He's out. 他出去了。
3. He's in a meeting right now. 他现在正在开会。
4. You've just missed him. 你刚好错过他了。
5. He's just stepped out. 他刚好出去了。
(三) 打电话的人要找的人不在, 问对方是否要留言A: Can I talk to Mark? (Mark在吗?)B:1. He's out on his lunch break right now. Would you like to leave a message?他出去吃午饭了, 你要留言吗?2. He's not available right now. Can I take a message? 他不在, 我可以帮你传话吗?(四) 打电话的人问他要找的人何时回来A: Do you know when he will be back? 你知道他什么时候会回来吗?B: 1. I'm sorry. I don't know. 抱歉, 我不知道。
2. He should be back in 20 minutes. 他应该二十分钟内会回来。
(五)打电话的人要找的人不在, 愿意接受对方的留言A: Can I leave a message? 我可以留个话?B: 1. Yes. Go ahead, please. 可以, 请继续。
2. Of course. Hold on for just a second so I can grab a pen and paper.当然, 稍等一下让我拿个纸笔。