客户满意度调查表英文版【最新版】
顾客满意度调查表（英文）
顾客满意度调查表（英文）Customer Satisfaction Questionnaire( Document no.: )No.________ Dear customer_____________________:Thank you for ordering our products. In order to improve our products quality and service for you, we would like to know whether you are satisfactory with us in detail. Please fill in the customer satisfaction questionnaire and return to the following address at your convenient time. Your response and comments would be much appreciated.Please return to:Fax:E-mail:Date:Your InformationCompany: _______________________________Purchased Product: ________________________Contact: __________________________________Tel.: ____________________________________Fax: ____________________________________E-mail: __________________________________Products quality1. Overall□ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery Dissatisfied 2. Appearance Shape□ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery Dissatisfied 3. Performance□ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery Dissatisfied 4. Manufacturing Process□ V ery Dissatisfied 5. Finish□ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery Dissatisfied 6. Packing□ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery Dissatisfied 7. Reliability□ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery Dissa tisfied 8. Stability□ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery DissatisfiedPrice9. Pricing□ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery Dissatisfied 10. Performance -Price Ratio□ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery DissatisfiedService11. Service Attitude of Business Person□ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery Dissatisfied 12. Liability of Business Person□ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery Dissatisfied 13. Professional Knowledge of Business Person□ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery Dissatisfied14. Communication Ability of Business Person□ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery Dissatisfied 15. Speed of response to your Fax/E-mail □ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery Dissatisfied 16. Repairing quality for returned products□ V ery Dissatisfied 17. Returning Speed of Replacement □ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery Dissatisfied 18. Delivery Time□ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery Dissatisfied 19. Supply of Parts & Pieces□ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery Dissatisfied 20. Product Capacity□ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery Dissatisfied 21.FOT development speed□ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery Dissatisfied 22.Quality of sample□ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery Dissatisfied Please provide us with any additional comments or suggestions:________________________________________________________________ __________________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ _______________________________________________________________________.。
顾客满意度调查表 中英 模板
编号：XXXXX顾客满意度调查表（年度）Questionnaire on Customer Satisfaction（Year）说明：1．调查时间范围：XXX 年度2．总分100分；请在”客户评分”一栏里打上您对相应项目的评分。
3．问卷回收方式：A.传真（）； B. E-Mail（）； C. 正本寄回（）Notes:1．Period of time surveyed: Y XXXX2．Maximum rating is 100 points. Please give your ratings on each item in the column of “Ratings from Customer”.3．Methods that questionnaire are collected back:A. by fax（）；B. by E-Mail（）；C. original sent back（）Ⅰ. 对公司产品的满意程度：Ⅰ. Satisfaction with products:项号No. 项目Items评分标准Used Ratings客户评分Ratings from Customer备注Remarks1 产品质量（产品的使用寿命、退货率和投诉率等）Product quality (on life, returnedgoods, complaints, etc. )0-10分(points)2 产品功能设计（实用性等）Product function & performance( usability, etc.)0-10分(points)3 产品外形设计Product outlooks & features0-8分(points)4 产品价格Product price0-8分(points)5 产品包装Product packaging0-6分(points)6 其它Others0-5分(points)请作简要评价（包括对以上各方面的内容的反馈并提出您的建议，如有数据方面的说明，将非常有益）Some Brief Comments / Info./ suggestions about Ⅰ:Ⅱ. 对公司服务的满意程度：Ⅱ. Satisfaction with Services:项号No. 项目Items评分标准Used Ratings客户评分Ratings from Customer备注Remarks1 员工对客户信息的反应、信息处理的速度和有效性Our response to customer information, our0-10分(points)Website: E-mail:Website: E-mail:。
顾客满意度调查表(中英文版本)
承蒙贵公司长期以来对本公司业务发展的大力支持，使本公司业务日益蒸蒸日上，为感谢贵公司的厚爱敝公司特拟定本调查表请您拨冗填写，您的珍贵意见，敝公司将列入今后改善的重点，谨此致谢！Thank you for your valuable support to Sunway. In order to give you better service in the coming days, we will appreciate if you can fill this customer satisfaction survey and give us your feedbacks, and we will improve in the following days, Thank you.
公司全称Company full name：
填表人Filled by：（加盖公章Stamp） 填表日期Date： 年Y 月M 日D
谢谢您的合作，我们非常重视您的宝贵意见！(请于七个工作日内回传至：0755-********或E-mail给您对应的客服人员)Thanks for your cooperation; your comments will be valued! (Please feedback to: 0755-******** or your corresponding customer service personal within 7 working days)。
客户满意度调查表(英文)
Customer Satisfaction InventoryATOP CORPORATIONDear Customer：Wish your esteem company grows increasingly stronger!Thank you so much for your support during our corporation !We would like to take this opportunity of customer Satisfaction Survey to continuously improve our products and service.Please take some time to fill out this form, and fax or email back the filled form back to us.Your advice and suggestions will be highly appreciated!Best Wishes!ATOP Corporation Marketing Department一、Quality1、What do you think of our product quality？□Very Satisfied；□Satisfied；□Dissatisfied；□Very Dissatisfied2、Are you satisfied whit our product performance？□Very Satisfied；□Satisfied；□Dissatisfied；□Very Dissatisfied3、Are you satisfied with our design？□Very Satisfied；□Satisfied；□Dissatisfied；□Very Dissatisfied4、Are you satisfied with our timely trouble-shooting solution ability？□Very Satisfied；□Satisfied；□Dissatisfied；□Very Dissatisfied二、Delivery Cycle1、How do you think of our delivered produce quantity accurate?□Very Satisfied；□Satisfied；□Dissatisfied；□Very Dissatisfied2、Are you satisfied with our company delivery cycle？□Very Satisfied；□Satisfied；□Dissatisfied；□Very Dissatisfied三、Service1、Are you satisfied with our company's after-sales service and technical support?□Very Satisfied；□Satisfied；□Dissatisfied；□Very Dissatisfied2、What do you think the comprehensive professional ability of our company sales?□Very Satisfied；□Satisfied；□Dissatisfied；□Very Dissatisfied四、Price1、Are you satisfied with the price of our products？□Very Satisfied；□Satisfied；□Dissatisfied；□Very Dissatisfied2、Are you satisfied with competitive price ratio of our products?□Very Satisfied；□Satisfied；□Dissatisfied；□Very Dissatisfied3、Are you interested in our products?□1.25G optical module;□10G optical module;□40G optical module；□DAC/AOC;□Others /please provide____五、Suggestion一、Does your company have big pending project, If you can cooperate with us, what advice?二、would you like to offer some constructive suggestions regarding future overall product line?Comprehensive Assessment：□Very Satisfied；□Satisfied；□Dissatisfied；□Very Dissatisfied Your Company Name：Customer Name：。
英文版客户满意度调查问卷
Please share with us any other information would you like to help us serve you better
Comments/Suggestions :
Complaint :
Compliment :
YOU COMPANY NAME:
Based on your last experience with Total products, would you purchase products again from Total?
□Yes□No□Maybe
About our services
How quickly we answer the phone
Our complaint handling system
□Excellent□Very good□good□fair□poor□very poor□Disappointing
Condition of our service stations
□Excellent□Very good□good□fair□poor□very poor□Disappointing
SIGNATURE:
DATE:
Place where you purchase Total products most frequently *
Name of outlet where you purchase Total products most frequently
RangeofTotal's products
□Excellent□Very good□good□fair□poor□very poor□Disappointing
英文版顾客满意度调查表(英文版)
英文版顾客满意度调查表(英文版 )Customer Satisfaction QuestionnaireS/N ：Customer NameProcurementSpecificationsContact Contact PersonDear Sirs:Thanks for your long time supporting and concerning! In order to offer you better service and make our quality, shipment, and service best match your needs, we developed this blank, please fill in the blank with any of your comments or suggestions, we will listen to your opinions with an open mind, thanks for your cooperation!一、 Product Quality ：1、 Which do you value most when you purchase a good quality product?□ product itself□ company reputation□ company strength2、 Which quality indicators do you pay more attention to?□ designs□ technics□ stability□ functions□3、 Are you satisfied with our design?□company after-sale service（ others）□very satisfied□just so so，Your comments or suggestion on this ：□not satisfied， Your comments or suggestion on this ：4、 Are you satisfied with our packing?□very satisfied□just so so□not satisfiedYour comments or suggestion on this ：5、 What do you think of our quality?□ excellent□ very good□ fair□ poor□ very poorYour comments or suggestion on this ：二、 Product Price1、 Compared with other suppliers, what do you think of our price?□ pretty low□low□ almost same□ high□ higher2、 Compared with other suppliers, do you think ours gains high cost-effective?□ pretty high□ high□ almost same□ lower than othersYour comments or suggestion on this ：三、 Service1、 What do you thinks of our service?(1)before sale service ：□ excellent□ very good□fair□ poor(2)sale service：□ excellent□ very good□ fair□poor(3)after-sale service：□ very good□ fair□ poorYour comments or suggestion on this ：□pretty lower than others英文版顾客满意度调查表(英文版 )2、 Do you think our products are very popular in your market?□ very popular□fair□ noYour comments or suggestion on this ：3、 Which do you think affects the market most?(others)□ brand popularity□ product quality□ service□price□4、 What about our sale policy?□ excellent□very good□ good□ poor□disappointed5、 Do you satisfied with our service for your feedback?(1)timeliness ：□ excellent ， quick response to our feedback□good， response within one day after we feedback□poor, comes too late(2)dealing result ：□ excellent□ fair□ poor8、 What do you think of our shipment ：□ excellent, shipped earlier sometimes□ always on time□ delays sometimeYour other comments and suggestions：Signature：Date：。
顾客满意度调查表(英文版)
NO：
Customer Name
Date
Contact Person
DearGentlemen/Women:
Thanks for your long time supporting and concerning!In order to offer you better service and make our quality, shipment, and service best match your needs, please fill in the blank with any of your comments or suggestions, we will listen to your opinions with an open mind, thanks for your cooperation!
一、Product Quality：
1、Which do you value most when you purchase a good quality product?
□product itself□company reputation□company strength□company after-sale service
□pretty high□high□almost same□lower than others□pretty lower than others
三、Service
1、What do you thinks of our service?
(1)before sale service：□excellent□very good□fair□poor
二、Product Price
顾客满意程度调查表CustomerSatisfactionSurvey
• What are you to recommendations for us product/service?
• How likely are you to buy estigate their suggestions.
• I need to improve my company and product in those areas that mean the most to my customers.
• I need to not change those things that they like.
• However, I most need to act on the information I get from my customers though the survey.
• I need to fix the things the customers have complained about.
How
• Face-to-face
As they are about to walk out of your store or office, ask them.
• Call them on the phone
If you have their phone number, and their permission, you can call them after their visit and ask how satisfied they are.
with some other company. you interact with your
Customers Feedback Inquiry 英文版顾客满意度调查表
1、Compared with other suppliers, what do you think of our price?
□pretty low□low□almost same□high□higher
2、Compared with other suppliers, do you think ours gains highcost-effective?
□fair
□poor
8、What do you think of our shipment：
□excellent, shipped earlier sometimes□always on time□delays sometime
Your other co(1)before sale service：□excellent□very good□fair□poor
(2)sale service：□excellent□very good□fair□poor
(3)after-sale service：□very good□fair□poor
Your comments or suggestion on this：
CustomerSatisfactionQuestionnaire
S/N：
Customer Name
Procurement Specifications
Contact
Contact Person
Dear Sirs:
Thanks for your long time supporting and concerning!In order to offer you better service and make our quality, shipment, and service best match your needs, we developed this blank, please fill in the blank with any of your comments or suggestions, we will listen to your opinions with an open mind, thanks for your cooperation!
客户满意度调查(中英文对照)
Customer Name客户名称(盖章)：Contact Person联系人：
Date填表时间：Tel电话：
Fax传真：Email电邮：
序号
NO.
调查项目
Contents & Items
非常满意Very Good
10
满意
Satisfied
8
一般
7
销售部服务态度
Service attitude of our Sales Dept
8
对网站宣传的评价。
Our one line sales(web site)
9
对公司的沟通方式。
Present contact and touch
10
售后服务。
After Service
您是否对我公司产品、服务等还有其他具体建议：
Other suggestions:
客户满意度调查表
Customer Satisfaction Survey
感谢广大客户长期以来对我公司的支持，为进一步提高我公司的服务水平，提供更周到的服务，特作此
调查。望阁下详细填写此调查表，并寄（传）回我公司，谢谢您的支持！FAX：86-577-56854596/62526536
We appreciate your valued supports and cooperation all the times, in order to improve our services and quality further, we are now taking this investigation, and your reverent appraisements and suggestions will be the important references in our consideration, please fill with following table and return to us by fax or email when you are free,. Thanks in advance.
客户满意度调查表中英文版
缺点/weaknesses:
若要成为贵公司最好的供应商，您认为XX需要采取哪些措施？ What would PM need to do to be your best overall supplier?
2.2 您认为XX在达到贵公司要求的产量提升速度及数量方面的能力如何 What is your assessment on XX's abilities in ramping up yield 2 rate 2.3 您认为XX在按要求交期变更方面的能力如何？ How would you assess XX's flexibility to change according to your request? 2.4 您认为XX总体交货和急单配合如何？ How does PM perform urgent shipment or case？ 交货及价格/Delivery and Pricing 3.1 您认为XX在按时交货方面表现如何？ How is XX on-time delivery 3.2 您认为XX在回复交期方面表现如何？ How is XX's response time in replying delivery schedule? 3 3.3 您认为XX报价准时率如何？ Are you satisfied with XX's response in providing quotation? 3.4 您认为XX总体的交货配合度如何？ How does PM perform on delivery? 沟通方面/communications 4.1您认为XX的电话、传真和邮件系统的性能如何？ Is our telecommunication system able to meet your company's requirement? 4.2在与XX的业务人员的合作过程中，您认为他们的反应，专业度以及工作熟 练度如何？ Does XX's sales department meet your expectation? 4
英文版客户满意度调查表
□Excellent □Very good □good □fair □poor □very poor□Disappointing
Our complaint handling system
□Excellent □Very good □good □fair □poor □very poor□Disappointing
□Daily □weekly □monthly □never
Total products that you purchase most frequently (Hold down "control" to select more than one product) *
□Jewellery packaging □Jewellery display □Watch packaging □humidor □gift box □others
□Excellent □Very good □good □fair □poor □very poor□Disappointing
Our reliability to call you back when we say we will
□Excellent □Very good □good □fair □poor □very poor□Disappointing
Comments/Suggestions :
Complaint :
Compliment :
YOU COMPANY NAME:
SIGNATURE:
DATE:
Helpfulness of the information provided
□Excellent □Very good □good □fair □poor □very poor □Disappointing
客户满意度调查表英文版【最新版】
客户满意度调查表英文版【最新版】客户满意度调查表英文版Customer Satisfaction InventoryInventory Number:JL/BG 34 01Customer Name Record Number.Product Name. Purchasing TimeContact Contact PersonDear customer:Hello!In order to offer you better servce and make our quality, shipment, and service best match your needs, we devoloped this blank, please fill in the blank with any of your comments or suggestions, we will listen to your opinions with an open mind, thanks for your cooperation!一、Product Quality:1、Which do you value most when you purchase a good quality product?□product itself □company reputation □company strength □company aftersale service2、Which gualilty indicators do you pay more attention to?□designs □technics □stability □functions □(others)3、Are you satisfied with our design?□very satisfied□just so so，Your comments or suggestion on this:□not satisfied，Your comments or suggestion on this:4、Are you satisfied with our packing?□very satisfied□just so so□not satisfiedYour comments or suggestion on this:5、What do you think of our quality?□excellent □very good □fair □poor □very poorYour comments or suggestion on this:二、Product Price1、Compared with other suppliers, what do you think of our price?□pretty low □low □almost same □high □higher2、Compared with other suppliers, do you think ours gains high cost-effective?□pretty high □high □almost same □lower than others □pretty lower than others Your comments or suggestion on this:三、Sevice:1、What do you thinks of our service?(1)before sale service:□excellent □very good □fair □poor(2)sale service:□excellent □very good □fair □poor(3)aftersale service:□very good □fair □poor2、Do you think our products are very popular in your market?□very popular □fair □no3、Which do you think affects the market most?□brand popularity □product quality □service □price □(others) 4、What about our sale policy?□excellent □very good □good □poor □disappointed5、Do you satisfied with our service for your feedback?(1)timeliness:□excellent，quick response to our feedback□good，response within one day after we feedback□poor, comes too late(2)dealing result:□excellent□fair□poor8、What do you think of our shipment:□excellent, shipped earlier sometimes □always on time □delays sometimeYour other comments and suggestions: Signature:Date:。
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客户满意度调查表英文版
Customer Satisfaction Inventory
Inventory Number:
JL/BG 34 01
Customer Name Record Number.
Product Name. Purchasing Time
Contact Contact Person
Dear customer:
Hello!
In order to offer you better servce and make our quality, shipment, and service best match your needs, we devoloped this blank, please fill in the blank with any of your comments or suggestions, we will listen to your opinions with an open mind, thanks for your cooperation!
一、Product Quality:
1、Which do you value most when you purchase a good quality product?
□product itself □company reputation □company strength □company aftersale service
2、Which gualilty indicators do you pay more attention to?
□designs □technics □stability □functions □(others)3、Are you satisfied with our design?
□very satisfied
□just so so，Your comments or suggestion on this:
□not satisfied，Your comments or suggestion on this:
4、Are you satisfied with our packing?
□very satisfied
□just so so
□not satisfied
Your comments or suggestion on this:
5、What do you think of our quality?
□excellent □very good □fair □poor □very poor
Your comments or suggestion on this:
二、Product Price
1、Compared with other suppliers, what do you think of our price?
□pretty low □low □almost same □high □higher
2、Compared with other suppliers, do you think ours gains high cost-effective?
□pretty high □high □almost same □lower than others □pretty lower than others Your comments or suggestion on this:
三、Sevice:
1、What do you thinks of our service?
(1)before sale service:□excellent □very good □fair □poor
(2)sale service:□excellent □very good □fair □poor
(3)aftersale service:□very good □fair □poor
2、Do you think our products are very popular in your market?
□very popular □fair □no
3、Which do you think affects the market most?
□brand popularity □product quality □service □price □(others) 4、What about our sale policy?
□excellent □very good □good □poor □disappointed
5、Do you satisfied with our service for your feedback?
(1)timeliness:□excellent，quick response to our feedback
□good，response within one day after we feedback
□poor, comes too late
(2)dealing result:□excellent
□fair
□poor
8、What do you think of our shipment:
□excellent, shipped earlier sometimes □always on time □delays sometime
Your other comments and suggestions: Signature:
Date:。