How to spotclean怎样清洁污迹
- 1、下载文档前请自行甄别文档内容的完整性,平台不提供额外的编辑、内容补充、找答案等附加服务。
- 2、"仅部分预览"的文档,不可在线预览部分如存在完整性等问题,可反馈申请退款(可完整预览的文档不适用该条件!)。
- 3、如文档侵犯您的权益,请联系客服反馈,我们会尽快为您处理(人工客服工作时间:9:00-18:30)。
Why is this task important for you and our guests?
为什么这项工作对客人和我们都很重要?
Answers:
回答:
1.I understand the importance of spot cleaning.我明白清除污迹的重要性.
2.I understand that it is not always necessary to clean the whole carpet.我明白地毯不是经常被整体清洗的.
3.It is important for us to take good care of our material, as this shows our professionalism.良好的维护我们的物品代表了我们的专业.
4.We can increase the GSTS score.增进客人的满意度.
问题概述:
1.What is important to know about stains? 为什么需要熟悉污迹类型?
2.What different types of stains exist? 污迹有哪些类型?
3.Where might I find “spot” stains?我在什么地方可以发现污迹?
4.Is it important to use the right chemical? 使用正确的清洁剂重要吗?
5.How do I spot clean red wine stains? 我如何清除红酒污迹?
6.How do I need to store the equipment? 我如何存放清洁用具?
7.Do I need to report defects to HK or can I report this defect immediately to POMEC? 我需要将问题报告给HK或者POMEC? Now ask the trainee to practice the task from start to end to test competency.
现在由培训生按照步骤从头到位进行实践操作并做测试。