如何成为一名合格的具有安全意识的空乘人员

如何成为一名合格的

具有

安全意识的空乘人员

How to become a

qualified flight attendants with safety consciousness

摘要长期以来,世界民航的安全管理模式是:运行,发生事故,原因调查,提出安全建议,实施改进措施,继续运行直到下一次发生事故。如此往复。随着安全管理理念的发展,民航业逐渐从被动管理向主动管理甚至预测管理升级,关注的侧重点从事后转向事前、从结果转向过程、从重大事故转向细微事件,但是被动管理、主动管理、预测管理之间并不是替代关系,而是相互补充。毋庸讳言,迄今为止航空系统的改进主要依赖于事故调查。事故调查作为典型、有效的管理手段,仍将对于改进系统安全发挥巨大作用。事故调查的产品是调查报告,而调查报告的核心是安全建议,系统、全面地制定安全建议无疑是事故调查的重中之重。航空事故的原因林林总总,其中一个重要层面就是人的不安全行为。随着民航业对人的因素的认识,不少调查机构在重大事故调查中专门成立人的因素小组。在对人的因素进行分析时,应该从哪些角度入手,人的差错有哪些表现形式、如何细分,针对不同的差错应从哪些方面提出安全建议,这些安全建议有无优先次序等等,一直都是困扰事故调查员的难题。

关键词：事故发生原因调查、提出安全建议、实施改进措施

人的不安全行为

Abstract Long-term since, world civil aviation safety management mode is: running, accident, cause investigation, put forward safety recommendations, the implementation of measures for improvement, continue to run until the next accident. In this way. With the concept of safety management of civil aviation industry development, gradually from passive management to active management or management upgrade, a focus of concern an afterthought, which results from the process of steering, steering subtle events from major accidents, but passive management, active management, forecast management are to replace a relation, but complement each other. Needless to say, so far the aviation system improvement depends mainly on the investigation of accidents. The accident investigation as typical, effective management means, will still play a great role in improving system security. The accident investigation is the product of the investigation report, the report is the core of safety recommendations, system, comprehensive ground to develop safety recommendations is undoubtedly the accident investigation is heavy. The aviation accident causes numerous, among them an important aspect is the people's unsafe behavior. With the civil aviation industry on human factors knowledge, many investigators in the accident investigation established human factors

group. On human factors, should from what the angle proceed with, human error has what expression form, how to segment, according to different error should which aspect to put forward safety recommendations, these recommendations have no priority and so on, has been troubled accident investigators problem.

Key word：Investigation of the causes of accidents, put forward safety recommendations, implementation, improvement measures Human unsafe behavior

目录

一、引言

1.1 课题研究背景 (6)

1.2 课题研究内容 (6)

1.3 课题研究的目的和意义 (8)

二、研究内容

⒉1很难预测的突发天气等自然因素 (9)

⒉2恐怖分子的威胁 (9)

⒉3从事民用航空工作人员的工作失误、安全意识薄弱等人为因

素 (9)

⒉4飞行人员应具备的几点素质……………10-11

参考文献. (12)

致谢. (13)