导游英语(第二版) 电子教案Chapter 6 Foods and Beverages

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新编大学英语第二版教案book2 unit6 food

新编大学英语第二版教案book2 unit6 food

sentence study
1. For example, broccoli is first on a list of the most nutritious common vegetables, but it is twenty-first on a list of vegetables that Americans like most to eat. (Line 12) 2. There is some evidence that some ancient Egyptians did not eat pork. (Line 47)
我想尝尝地方特色食品。 我想尝尝地方特色食品。 请给我菜单。 请给我菜单。 我可以点餐了吗? 我可以点餐了吗? 餐厅最特别的菜是什么? 餐厅最特别的菜是什么? 你的牛排要如何烹制? 你的牛排要如何烹制?
全熟( 全生) Well done (medium/rare), please. 全熟(五分熟 / 全生)。
她是在哪儿长大的? 她是在哪儿长大的 长大
Where was she raised? Raising that kind of sheep needs some professional knowledge.
Other reasons of people’s food likes and dislikes.
nutrition taste ways of life
African termites (para.2)
broccoli; tomato. (para.3)
insects, beef; pig, dog. (para.7)
可不可以不要甜点改要 水果? 水果?
请告诉我如何食用这道菜? 请告诉我如何食用这道菜? Could you tell me how to eat this?

《导游英语》Unit 6

《导游英语》Unit 6

Unit 6 Chinese Cuisine Teaching FocusTopic Guidance:1.Chinese cuisine has a long history, and is one of the Chinese culturaltreasures.2.Chinese cookery is characterized by fine selection of ingredients,precise processing, particular care to the amount of fire, and substantial nourishment.3.Local flavors and snacks, and special dishes have formed according toregions, local products, climate, historical factors, and eating habits. Read the following questions and discuss with yourpartner.1: How much do you know about the Chinese cuisine?2: What kind of famous dishes does your city have?3: Can you name some of local cuisine? And what characteristics do they have?Look at the pictures on PPT and try to describe it in your own words.1. Let Ss get to know the words, useful expressions and proper nouns.Useful Expressionshand down 把……传下去;传给(后代)aspire to 渴望;追求in itself 本质上;就其本身而言at table 在进餐;在进餐时;在餐桌边living habits 生活习惯harmonious integration 和谐统一2. Let Ss finish the following activities by cooperative Learning and group discussion.Activity 1: Spot Dictation.Activity 2:Decide whether the following statements are True or False while listening to the paragraph again.Activity 3: Choose the correct answer while you are listening.3. Check the answers.Activity 1:Keys:(1) harmonious integration(2) color, aroma, taste,(3) ingredients and seasonings(4) handed down(5) aspiring to(6) stewing(7) frying(8) crisping(9) simmering(10) masterpieces(11) savor(12) chopsticks(13) dexterity(14) in itself(15) have determined(16) a vast territory(17) living habits(18) a heavily seasoned taste(19) hot food(20) representativeActivity 2:Keys:1. T2. F3. T4. F5. TActivity 3:Keys:1. C2. B3. C4. B5. A1. Let Ss get to know the words, useful expressions and proper nouns.Useful Expressionsget hooked 着迷的fore-feeding 硬喂,填鸭式mouth-watering 令人垂涎的, 流口水的roll…into 把……卷成Bon Appétit (法语)祝胃口好!Proper NounsBeijing Roast Duck 北京烤鸭Quanjude Restaurant 全聚德饭店Qianmen 前门大街是北京著名商业街。

《导游英语》(第二版) 电子教案 Chapter 6 Foods and Beverages

《导游英语》(第二版) 电子教案 Chapter 6 Foods and Beverages
• If tourists have special requirements on food before they have dinner, the guide should help handle the case, but tourists will bear the extra expense.
2. Listen again and answer the following
questions.
导游实务
• 1. How does the guide handle the problem if the meals do not conform to the standard?
• The guide should request a change of the meals according to the standard specified in the contract, or ask for the compensation.
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1. Listen carefully, and fill in the words or phrases you have heard.
• (1) Generally speaking, restaurant agrees to change food if it gets the notice
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2. Listen again and answer the following questions.
导游实务
• 1. Do you think the guide should encourage tourists to eat local foods? Why?

《导游英语》(第二版) 电子教案 Chapter 5 Checking in the Hotel

《导游英语》(第二版) 电子教案 Chapter 5 Checking in the Hotel
without__fu_l_fi_ll_in_g__th_e__b_a_s_ic_r_e_q_u_i_re_m__e_n_ts_;
• (2) She should help the Brown’s
_c_h_e_c_k__in__th_e__h_o_te_l_________check in the
hotel; • (3) She should ask the bellman to
导游实务
Additional Tips for Tour Guides
• Guiding Service after Check-in
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A guide should offer the following services to tourists when he takes tourists to the hotel:
导游实务 • (1) Miss. Lin Juan should negotiate with the
hotel manager and demand that the rooms conform to the terms specified in the contract.
• (2) If the manager agrees that the double rooms replace the single rooms or pay the Brown’s some money as the settlement, she should consult with the Brown’s to see if they are willing to compromise.
v.规定, 保证 v.打乱, 打扰
Proper Nouns

《导游英语》(第二版) 电子教案 Chapter 9 The First Aid

《导游英语》(第二版) 电子教案 Chapter 9 The First Aid
v.冲洗;漂洗 n. 夹板;藤条
• sunstroke • excessive
分的
• dizziness • nausea • vomit • delirious
不省人事的
• coma • unbutton
n.中暑 adj.过多的, 过
n.头昏眼花 n.反胃;恶心 n. v.呕吐 adj.神志昏迷的,
• (3) Place thick dressing on the wound and bind it tightly with a bandage.
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• (4) Before binding, rinse the wound first, and then wrap it up gently, tying the knot away from the wound.

Part A: Know-how for Tour Guides
New words
• authority • prescribe • symptom • fracture • tourniquet • Dressing
敷料) • rinse • splint
导游实务
n.权威;权力 v.开处方, 开药 n.症状;征兆 v.骨折;断裂 n.止血带;压脉器 n. 敷在伤口的(
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• The symptoms include excessive sweating, thirst, dizziness, ringing in the ears, and nausea. The patient may also vomit and develop a fever. In the case of a serious sunstroke, the patient may be delirious or in a coma.

旅游与 酒店专业实用英语 课件 PPT Unit 6 food and berverage service (I)

旅游与 酒店专业实用英语 课件 PPT Unit 6 food and berverage service (I)

Situational Conversations
Conversation 2 At the cafeteria Task 1 Listen to the conversation and check the foods the waiter introduces.
√ rice porridge √ bean milk
Hot chocolate

English Breakfast tea
Jasmine tea
Served with full cream milk

skim milk
lemon
Received by Andrew Wang All orders will be served within the time frame specified.
Warming-up
Task 2 The follooom service waiter
does for the breakfast room service. Arrange them in the correct order.
Key:
5
Role-plays
6
Exercises
7
Reading Comprehension
8
LLisitsetennininggSSccrirpipt t
Learning Objectives
After learning this unit, you should be able to: offer room service perform buffet service explain dishes to guests serve guests at the table

旅游英语电子课件Unit 6Food and Beverage

旅游英语电子课件Unit 6Food and Beverage
3. The restaurant named Red Lobster __s_p_ec_i_a_li_ze_s_i_n__ seafood.
B. Choose the best answers to each question.
1. What does the Shaolin vegetarian food include? ②③
Unit 6 Food and Beverage
Lesson 14 Chinese Cuisine Lesson 15 Western Cuisine
Lesson 14 Chinese Cuisine
Goal Learn the expressions of Chinese food and beverage.
Look and Learn Dialogue Reading Learn More New Words and Phrases
Unit 6
Lesson 2414
Kate 是洛阳一家餐馆服务员,她正在为美国游客Carter夫妇点单。 Kate:Happy birthday, ma’am. Our restaurant prepares longevity noodles and birthday cake for guests on their birthdays. And the noodles and cake are free.
Look and Learn Dialogue Reading Learn More New Words and Phrases
Unit 6
Lesson 1414
5. Jiangsu Cuisine The main cooking techniques of Jiangsu cuisine are braising and stewing. The highly recommended dishes are boiled dry thread of tofu and the lion’s head braised with crab-powder. 5. 苏菜 苏菜的主要烹饪技巧是红烧和炖煮,值得强烈推荐的菜有大煮干丝和 蟹粉狮子头。 6. Zhejiang Cuisine The chief techniques of cooking are frying, braising, and steaming. Its traditional dishes are west-lake braised fish in vinegar and shelled shrimps cooked in Longjing tea. 6. 浙菜 浙菜主要烹饪技巧有油炸、红烧和蒸煮,传统的菜肴有西湖醋鱼和龙 井虾仁。

导游英语Chapter 6 English for Shopping[精]

导游英语Chapter 6 English for Shopping[精]

character n. 特征 特色
sold out
卖出 售完
collar
n. 领子 衣领
pants
n. 裤子
linen
n. 亚麻
discount n./v. 减价 折扣
导游英语
Chapter Four English for Sightseeing
Situation I —— Notes
1.
我不能赔钱卖。
导游英语
Chapter Four English for Sightseeing
Situation II —— Background Information
Giving the appropriate gift in a timely fashion not only strengthen personal relationships in some cultures but also can enhance a company or personal image. The right gift conveys respect to the individual. The main purpose of any gift should be to please and honor the recipient. If you keep this in mind, you will never produce a gift that can be inappropriate, or worse, insulting. One basic rule in international gift giving: ideally, any present you give should be made in your home country and should have its own characteristics. In china, there are a lot of Chinese characteristic items, such as antique. Introduce Liulichang Street of Chinese Culture

中职英语Unit-6-Food-and-Service(课堂PPT)

中职英语Unit-6-Food-and-Service(课堂PPT)
want to ________? A. order B. make C. cook D. let 3. The doctor _____ her ______ in bed. A. orders , stay B. orders , to stay C. orders , to staying D. order. staying 4. The books are arranged ________ of size. A. in orders B. in the order C. in order
• What would you like to have ? • Do you want something to
drink\eat? • What’s the specialty here? • Vegetables are healthy. • Tomato pizza is delicious. • Dumplings with seafood taste
4.A: What’s the specialty here? B: Dumplings with seafood.
21
Homework
• 1)Remember the new words • 2)make the dialogue with your partner
using the sentences learned
3. By discussing in groups students can make dialogues
2
What’s the specialty here? It’s __________.
restaurant n.饭店
3
steak n. 牛排
tomato n. 番茄,西红柿

《导游英语》Unit 6

《导游英语》Unit 6

Unit 6 Chinese Cuisine Teaching FocusTopic Guidance:1.Chinese cuisine has a long history, and is one of the Chinese culturaltreasures.2.Chinese cookery is characterized by fine selection of ingredients,precise processing, particular care to the amount of fire, and substantial nourishment.3.Local flavors and snacks, and special dishes have formed according toregions, local products, climate, historical factors, and eating habits. Read the following questions and discuss with yourpartner.1: How much do you know about the Chinese cuisine?2: What kind of famous dishes does your city have?3: Can you name some of local cuisine? And what characteristics do they have?Look at the pictures on PPT and try to describe it in your own words.1. Let Ss get to know the words, useful expressions and proper nouns.Useful Expressionshand down 把……传下去;传给(后代)aspire to 渴望;追求in itself 本质上;就其本身而言at table 在进餐;在进餐时;在餐桌边living habits 生活习惯harmonious integration 和谐统一2. Let Ss finish the following activities by cooperative Learning and group discussion.Activity 1: Spot Dictation.Activity 2:Decide whether the following statements are True or False while listening to the paragraph again.Activity 3: Choose the correct answer while you are listening.3. Check the answers.Activity 1:Keys:(1) harmonious integration(2) color, aroma, taste,(3) ingredients and seasonings(4) handed down(5) aspiring to(6) stewing(7) frying(8) crisping(9) simmering(10) masterpieces(11) savor(12) chopsticks(13) dexterity(14) in itself(15) have determined(16) a vast territory(17) living habits(18) a heavily seasoned taste(19) hot food(20) representativeActivity 2:Keys:1. T2. F3. T4. F5. TActivity 3:Keys:1. C2. B3. C4. B5. A1. Let Ss get to know the words, useful expressions and proper nouns.Useful Expressionsget hooked 着迷的fore-feeding 硬喂,填鸭式mouth-watering 令人垂涎的, 流口水的roll…into 把……卷成Bon Appétit (法语)祝胃口好!Proper NounsBeijing Roast Duck 北京烤鸭Quanjude Restaurant 全聚德饭店Qianmen 前门大街是北京著名商业街。

Unit6Food新编大学英语第二版第二册教案

Unit6Food新编大学英语第二版第二册教案

Unit6Food新编⼤学英语第⼆版第⼆册教案Unit 6 FoodUseful InformationFood is a basic necessity, so every culture has important norms and customs related to it. Ever since they adopted settled lifestyles centuries or millennia ago, most cultures have emphasized daily meals in households or family units. Some members provide the food, some members prepare the food, and all members must eat. The providers and the preparers may not be the same, depending partly on gender roles and specialization. And the status of individuals in the eating process may not be the same, depending partly on their age and gender, and whether the household contains servants or guests. Servants rarely eat with others, while honored guests may be wined and dined like visiting royalty. Elders and males may also be treated ceremonially.Formal meals may take hours in some cultures or households, while in others people may eat hastily while traveling to their next destination on foot or by car. Some people eat while working or use eating as a form of recreation. In most cultures the feeding of friends, relatives, and others is a way of meeting, socializing, entertaining, and showing respect. Some cultures permit or encourage the use of alcoholic or caffeinated beverages with food, while others discourage or even prohibit this. Most cultures have food preferences and food taboos, so they find different ways to achieve balanced diets.Eating away from home in restaurants, taverns, inns, or hotels has long been an option in most cultures, but the variety of these choices is rapidly increasing today as the fast pace of modern life encourages more people to “eat on the run”. This also tends to blur the traditional distinction between providers and preparers of food, especially in families where both parents work full-time outside the home. In such cases both parents may eat out at noon, the children may eat at school, and anyone may pick up pizza or hamburgers on the way home or phone for pizza to be delivered. In the U.S., Chinese restaurants do a big take-out business and microwa ved “TV dinners” are very popular. Some busy families rarely eat formal meals together, even when they all eat at home. Refrigeration has also changed eating habits, and “raiding the refrigerator” is often a substitute for preparing meals. As eating habits have changed, table manners have tended to decline, though proper etiquette is still needed on formal occasions.Mealtimes differ considerably from culture to culture or from household to household. In agrarian cultures rural families tend to eat their first two meals earlier in the day, while in industrial cultures urban families often have them later. The time of the third meal depends on several factors such as whether there is a nap after lunch and whether food or beverages are typically consumed in the mid-to-late afternoon as snacks or social events.In some cultures “tea” in the afternoon is almost a fourth meal. Some people have their supper in the late afternoon or early evening, while others may have it in the mid-to-late evening. For some people the second meal of the day is the largest, while for others the third meal is the largest. This causes considerable confusion as to whether lunch or supper is more appropriately referred to as “dinner.” Further confusion is caused by people who skip brea kfast and others who prefer “brunch” instead. Brunch is especially popular on weekends, when it may last from mid-morning to early afternoon.The biggest recent change in eating habits and food-related lifestyles is the advent of fast food. This permits many people to eat conveniently away from home, or to bring food home to eat without having to prepare it. But it also makes family-style meals less likely to be, and it is not always very nutritious. The clever marketing of fast food such as McDonald’s ha mburgers and KFC (Kentucky Fried Chicken) may cause some youngsters to dislike their parents’ cooking and some college students to dislike the more nutritious food available on campus. Eating fast food while driving is also a cause of traffic accidents. So ciologist George Ritzer uses the metaphor of “McDonaldization” to criticize the entire cultural trend toward standardized pre-packaged products which can be quickly consumed. He claims the quality of life is diminished by what he calls the “McDonaldization of society,” and that we should voice our protest by eating in local “mom and pop” restaurants rather than patronizing national or international fast-food chains. Despite Ritzer’s advice, McDonald’s and other fast-food chains are probably here to stay. They are getting more similar to one another all the time, with hamburger chains offering chicken, chicken chains offering hamburgers, and all of them offering milk shakes and fries.Nutritionists have been warning that the typical fast-food diet is unhealthy if eaten too often. Consequently, some of the fast-food chains, such as McDonald’s, are now including healthier options for their customers along with the traditional hamburgers. Various healthy salads are now appearing on the menu boards, along with low fat salad dressing options. For children, fresh apple slices with a low fat caramel dipping sauce can now be chosen in the place of French fries in the children’s meal, and apple juice or low fat white and chocolate milk can be chosen instead of a cola. Bottled water also can now be purchased instead of a soft drink if one so chooses. Most people believe that this trend of healthier eating will continue.3) Differences between the British boy and a Chinese boy:A. The British boy eats a wider variety of things.B. The British boy eats much more than a Chinese boy.STEP TWOSamples1) Different DietsAt school:Student ABreakfast: two steamed rolls (or baozi), some porridgeLunch: rice, fish or meat, some vegetablesSupper: rice, fish or meat, some vegetables; noodles; or jiaozi (dumplings)Snacks during the day: an apple or a pear, some biscuitsStudent BBreakfast: a cup of milk, one boiled egg, some rice cakesLunch: rice, fish or meat, some vegetablesSupper: rice, fish or meat, some vegetables; noodles; or jiaozi (dumplings)Snacks during the day: some biscuits, cookies, or cakes, some preserved fruit.At home (for both):A much wider variety of foods like seafood, more snacks, more fruit, etc.2) Advice on the improvement of the diet:A. Student B should have some fruit every day; otherwise the lack of vitamin C may cause sickness.B. Student A should drink some milk every day, since milk provides certain minerals, vitamins, etc., which are necessary for a healthy body.C. Both students should add some variety in their diets, because different foods contain different nutrients the body needs. Besides, their diets at school and at home shouldn’t be too different.Part Two Reading-Centered ActivitiesIn-Class ReadingI. Pre-ReadingSamples:1. ― I like fresh fruit, vegetables, pork, seafood, all kinds of nuts, etc.. I don’t l ike beef, lamb, chicken and pickles.― Although I’m not a vegetarian, I like vegetables and fruit most. I eat a lot of them. I also like seafood because I was born ina city on the coast. I’ve been exposed to seafood ever since my childhood. I don’t eat me at, any kind of meat.2. ― The reason why I eat certain foods or don’t eat certain foods is simple: taste. In other words, I eat what tastes good, and don’t eat what doesn’t. But there is one exception. I’ve never tried snake because I’m scared by the c reature. The mere mention of the word “snake” makes my skin crawl.― I think our eating habits were formed at home when we were very young. For example, my mother is an excellent cook, especially good at cooking seafood and vegetables. I ate a lot of them at home. Gradually I’ve become used to this diet.3. Yes. People in Guangzhou eat rats, snakes and many other birds or animals. It is said that they eat anything with 2 legs except human beings and anything with 4 legs except tables. Although it is an exaggeration, it shows they really eat a wide range of things. Many people think that’s strange because rats and snakes are nauseating. I also find eating raw fish strange, because I think raw fish contains a lot of bacteria.II. Passage ReadingWords, Phrases and Grammatical Points1. be sick (l.5), vomit, nauseate (l.3)“Be sick” can mean “feel ill as if one is going to vomit”.e.g. She was sick after she ate too much chocolate.Lucy felt sick (= felt likely to vomit) the morning after the party.Other uses include: airsick, carsick, seasick.“Nauseate” comes from the word “nausea” which means “a feeling of illness in the stomach, often making one feel as if one is going to vomit.” It’s a formal word and often used in passive form.e.g. He is nauseated by the smell of meat cooking.“Vomit” means “bring food or drink up from one’s stomach through one’s mouth, because one is sick.”In spoken English, “be sick” is more often used to mean “throw up all the contents in the stomach through the mouth” than “be generally ill”.e.g. If one eats too many sweets one will be sick.The more formal word in British and American English is “vomit”, and the less formal expression is “throw up”. Compare: be sick of … (=be very annoyed about…) 对……感到厌烦的e.g. I’m sick of the way you’re behaving.2. The term “sacred cow” (l. 23) is also used derogatorily to refer to an idea, practice, etc. that is so much accepted that not even the slightest doubts about it are allowed.e.g. I) The need for secrecy has become a kind of sacred cow.II) They did not dare to challenge the sacred cow of parliamentary democracy.2) ―When I see people eat things I don’t like, my first reaction is disgust. I just can’t understand how people can eat such nauseating things. Sometimes I feel that people are cruel when they eat some animals which are a help to human beings.―I don’t mind what other people prefer eating. People can have different likes and dislikes in different aspects. Nowadays a variety of foods are available in most places of the country and people can have a good choice. Many of us even enjoy foods from other countries. But we have to think about our environment as well as health before eating. Sars has already taught us a good lesson in eating.Vocabulary1. 1) common 2) appropriate 3) forbidden 4) supplies 5) related 6) evidence 7) requires 8) raise 9) spread 10) sufficiently2. 1) disgusting 2) habit 3) insects 4) reasonable 5)relatively6) animals 7) harvested 8) grow 9) nearly 10) other11) altogether 12) consumed 13) avoided 14) popular 15) offers16) served 17) would 18) enjoyed 19) considered 20) reject3. 1) G 2) F 3) B 4) C 5) H 6) E 7) I 8) D 9) A 10) JTranslation1. We regard him as one of the best players in the game.2. The scientist picked up those little pieces of rock and carefully put them into a box.3. The population of China is almost five times as large as that of the United States.4. The reason why grass is green was once a mystery to the little boy.5. She was standing by the window, apparently quite calm and relaxed.6. Profits have declined as a result of the recent drop in sales.7. She put on dark glasses as a protection against the strong light.8. He could no longer be trusted after that incident.Part Three Further Development1. Jokes and Riddles about FoodTask One1) Pear. 2) Mushroom.2. Food Proverbs1) d: Half a loaf is better than none. 有⼀点总⽐没有好。

导游服务礼仪电子教案(模块六)[6页]

导游服务礼仪电子教案(模块六)[6页]
L: Ok. You’ll find them in the shopping center. T2: Can I get a few traditional Chinese paintings at the same store? L: Yes, you definitely can. The store deals in a variety of quality goods of reasonable prices, from clothes to ornaments and from porcelain to jade. Of course, traditional Chinese paintings are also available there. As a matter of fact, everything there is typically Chinese, and makes an excellent present. Besides, the store provides an array of reliable after-sale service. T2: Oh, good. That sounds fine. Thank you very much. L: Here we are. I give you 2 hours to go shopping. I hope you’ll collect your favorite goods.
S: Good afternoon, madam. Are you being served? B: Good afternoon. I’m looking for a silk shirt for my husband. Would you show me some, please? S: Certainly. We have a wide selection of silk shirts here. But what size, please? B: Large. S: How do you like these? B: Oh, how nice! They all look beautiful. But the problem is that I’m not good at choosing. (Turning to the guide) Miss Li, I was wondering if you could help me. L: Yes, with pleasure. (Running her fingers over the shirts and then looking at the brand) They are made of real silk, with a superb texture and sheen. They come from Shaoxing, one of the biggest and most famous producers in China. I would recommend the purple one. It is the fashionable color this year. I’m positive that your husband would be grateful to you for such an excellent gift. B: Thank you. By the way, is the color fast? L: Yes, it is and is washable as well. But I would suggest that you wash it in lukewarm water.
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• 2. Can the guide order alternative dishes if tourists don’t want to have dinner together?
• Yes, the guide may order alternative dishes if tourists agree.
New words
• beverage • graciously • inspect • specify • persuade • alternative • unsanitary • designate • dietary
导游实务
n.饮料 adv.和蔼地;优雅地 v.检查;视察 v.指定, 规定 v.说服;劝说 adj.可供选择的 adj.不卫生的 v. 指定 adj.饮食的
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2. Listen again and answer the following questions.
导游实务
• 1. Do you think the guide should encourage tourists to eat local foods? Why?
• Yes, there is a saying: “Eating food is just like eating culture.” Eating the local foods is one of the ways to understand the local culture.
• 2. Unwilling to Have Meals Together不愿共餐
• 3. Dietary Requirements餐饮要求
• Part B Listening Comprehension 导游听力训练
• Nanjing Museum南京市博物馆
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教学内容 • Part C Situational Dialogue情景对
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1. Listen carefully, and fill in the words or phrases you have heard.
• (1) Generally speaking, restaurant agrees to change food if it gets the notice
_a_b_o_u_t_3__h_o_u_r_s_a_h_e_a_d_o_f_m__e_a_lt_im__e_. In
such a case, the guide may agree to change the food.
• (2) If they ask to change dishes just before dinner time, restaurant may refuse to make changes since some of the dishes have already been prepared. In such a case, the guide should graciously
Proper Nouns
• Nanjing Crown Plaza 南京皇冠酒店 • Nanjing Peace International Travel Service南京和平国际旅行社
1. Request to Change Dishes
• Miss The Brown’s arrives at Nanjin导g,游实务 the capital city of Jiangsu. After they check in Nanjing Crown Plaza they have dinner in the restaurant. However, they are not satisfied with the food and ask for a change. What would you do as local guide?
• The guide is obliged to order special dishes of next meals for tourists according to their dietary habits.
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1. Listen carefully, and match the information in column A with that in column B(There are two extra items in column B).
Column A
1. the right way to have dinner
• (1) Mr. Fu Jing should try to persuade t导he游实务 Brown’s to join the tour group to have dinner together.
• (2) If they refuse to have dinner with the group, he may order alternative dishes.
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• (3) If they still don’t want to have dinner together he may agree they could have their meal in other restaurants nearby. The Brown’s should bear the food expense themselves.
2. Listen again and answer the following
questions.
导游实务
• 1. How does the guide handle the problem if the meals do not conform to the standard?
• The guide should request a change of the meals according to the standard specified in the contract, or ask for the compensation.
• If tourists have special requirements on food before they have dinner, the guide should help handle the case, but tourists will bear the extra expense.
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• If the requirements are not stipulated in the contract, the guide should do his best to meet their needs. However, tourists should bear the extra expenses.
• A guide should try his best to meet tourists’ dietary habits because of their religious practice or poor health.
• If their special dietary requirements have been specified in the contract, the guide must adhere to them according to the contract.
__d_e_c_li_n_e_t_h_e_r_e_q_u_e_s_t__________and give
them explanations.
• (3) If they ask to change the menu, add dishes and beverage, the guide may agree, but he should tell them to __b_e_a_r _th_e_f_oo_d__ex_p_e_n_se____ before they have dinner.
B. because of change of the time
C. in a local restaurant D. in a hotel restaurant E. nearby F. joining the tour group G. having the meals
themselves
Suggestions:
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• 2. What does the guide usually do when tourists want to add dishes?
• The guide may agree, but he should tell them to bear the food expense before they have dinner.

• Zhouzhuang周庄
• Part D Methods of Introduction景 点讲解方法
• Method of Introduction with a Focus on Key Events重点讲解法
教学内容 • Part E Introduction to Tourist
Sites景点讲解
2. location of the replaced restaurant
3. bear the food expense themselves
4. encourage tourists to have dinner
Column B
A. because of change of the restaurant
导游英语
第二版
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1
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