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Information Action Plan Overview
The Information System Planning (ISP) project is complete. We have identified a 5 year
application strategy (shown on next page) aligned with Bank X
Setting &
Monitorin g
Debt -CDoelbletcotrion list - Legal Notice - Recovery Tracking
Driver
Transaction Management - Financial - Non-
financial
Workflow Management
IQ
.etc
Credit Card
- Cash Service
Home/Firm - TR Service
- Account IQ - Internet
- Virtual
Bank
Teller/Male
Female - OPproenc(eACs,sing
Cust) - DP(TR money
oຫໍສະໝຸດ Baiduher banks) - Foreign
- GIRO
- EFT/POS - SWIFT
BOK Wire
- Borrowing - National
Treasury
Sales & Marketing
Relationship Management Customer Mgmt.
Credit Control
Sales Support - Cust. Seg. & Selection - D.M
Customer Profitability - Customer
Relationship
Third Party Reporting of Cust. Details
- KBF, BOK - Checking
real name
- ScCorreidnigt M- aCnraegdeitment Ref. - Limit
- Consulting
Needs Analysis
- Customer - Products - Market
Campaign - PPlalannning
Developmen t - Sales Promotion Plan
Branch Opening
- GIS
Service Customer Management - Attribute - Exposure /Limits Relationshi p
Technology Plan
Information Action Plan Overview
Phase 1
Phase 2 Phase 3
Service Delivery
Customer
ATM/CD
- DW
- UP - AC Transfer
Phone
Banking - TR Service - Account
1
ISP Project Executive Summary - February 15, 1995
Information Action Plan Overview
1. Information Action Plan Overview
2
ISP Project Executive Summary - February 15, 1995
Current Situation Assessment
IT Strategy
Data & Application
Plan
Information Action Plan
IT Possibility Analysis
3
ISP Project Executive Summary - February 15, 1995
Navigator
Operations Processing
Customer Maintenance - Details - Relation-
ship - Credit
history
ReMg-Auaulaitnthotoernryiatiynnfcoer. - Ratios Reporting
Schedules
Stage 1
Stage 2
Business & Competition Assessment
Organization Plan
Application, Data, and Technical Strategies
Projects and Schedules
Scope Definition & Classifications
Information Action Plan Summary Report
1) Information Action Plan Overview 2) The Future: The Case for Change 3) Strategic Application Projects 4) Technology Infrastructure & EDP Organization 5) Programme cost, resources, and manpower 6) Programme & Change Management 7) Next Steps
GIS
- Geographic Demographic - Branch attribute
EX/RM - Others IQ
Male Processing
- Loan, Mortgage - Card, Borrowing
- Trade FI - Others IQ
External Processing
Transaction
Information
Processing
Feeds
- Clears from other banks
' s business strategy. We
have also identified the data and technology infrastructures, projects, and schedule to
carry out these strategies.
- ISP Planning Project Workplan -