商务英语交际口语练习.doc

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英语的商务英语口语(必备12篇)

英语的商务英语口语（必备12篇）英语的商务英语口语第1篇DEREK JONES: The technology is the same as德里克.琼斯：技术和我们的一样。

I have never seen two products which are so我从没见过两个如此相象的产品。

In concept and design there are no basic在理念和设计上没有根本的不同。

However I have examined the components and the 没有。

但是，我检验过部件和xr590……KATE MCKENNA: What is the xr590?凯特.麦凯纳：xr590是什么?DEREK JONES: The xr590 is the power source which drives dealer 德里克.琼斯：xr590是驱动"商人丹"的能量源。

I think it has a few我认为它有几个弱点。

It' s not as还不是很完善。

In my opinion it' s not reliable enough for我看对儿童来讲还不足够可靠。

don bradley: Exactly how unreliable is it?堂.布拉德利：具体讲，怎么个不可靠法?DEREK JONES:Ican' t say德里克.琼斯：我说不出来。

I haven' t completed the tests我还没完成测试。

It' s too early to现在说为时太早。

KATE MCKENNA: Will it affect their sales?凯特.麦凯纳：这会影响他们的销售吗?don bradley: Derek?堂.布拉德利：德里克?DEREK JONES: Not much in the first six months, i 德里克.琼斯：我想最初的6个月不会有太大的影响。

商务英语情景对话练习

商务英语情景对话练习引言商务英语是现代商务交流中不可或缺的一部分。

在商务活动中，能够流利地进行英语对话是非常重要的，因为它可以帮助我们与国际企业进行有效的沟通和合作。

在本文档中，我们将通过一系列的商务英语情景对话练习来提升我们的口语表达能力和沟通技巧。

对话练习一：业务洽谈情景：你是一家跨国公司的销售代表，你正在与一家中国公司洽谈合作事宜。

下面是你和中国公司代表的对话。

销售代表（S）：早上好，我是一家跨国公司的销售代表。

我很高兴与您会面并洽谈合作事宜。

中国公司代表（C）：早上好，很高兴见到你。

我是中国公司的商务代表。

请问，你想与我们公司合作什么项目？S：我们公司专注于提供高质量的IT解决方案。

我们希望与贵公司合作开发一个新的移动应用程序。

C：听起来不错。

请问这个应用程序有什么特点？我们公司如何受益于这个合作？S：这个应用程序将是一个在线购物平台，用户可以方便地浏览和购买各种商品。

我们的公司将负责技术开发和维护，而贵公司可以提供商品和市场推广方面的支持。

我们希望这个合作可以帮助贵公司拓展线上业务。

C：这听起来是一个有趣的项目。

我们对合作后的利润分成有何要求？S：我们可以商讨利润分成的细节。

也许我们可以按照销售额的百分比来分配利润。

当然，我们也愿意听取您的建议。

C：好的，我们可以进一步讨论这个问题。

但是，在我们正式决定合作之前，我们需要进一步了解你们公司的实力。

你能提供一些关于你们公司的客户案例吗？S：当然可以。

我们有很多国际客户，包括一些知名的企业。

我可以为您提供一些客户案例和他们对我们公司的评价。

C：那太好了。

我会让我们的团队对你们公司进行一些调研，然后我们再决定合作的细节。

你认为我们可以在什么时间再次见面讨论？S：我建议我们安排下周的一个时间，这样我们有足够的时间来准备和整理资料。

你认为周三下午如何？C：好的，周三下午听起来很好。

请给我发一份会议邀请，我们会安排适当的时间和地点。

S：非常感谢您的时间和合作。

商务英语口语对话练习

商务英语口语对话练习概要这份文档旨在提供商务英语口语对话练的一些示例，帮助读者提升他们在商务环境中的英语口语能力。

对话示例对话1: 电话会议中介绍自己A: Good morning, everyone. This is Anna Johnson speaking.A: Nice to meet you too, Mark.C: Good morning, Anna and Mark. This is Sarah Thompson from ABC Corporation.A: Good morning, Sarah. Nice to have you on the call.对话2: 面试中询问薪资待遇A: Thank you for considering me for this position. Could you please provide some information on the salary range for this role?B: Sure. The salary range for this position is between $50,000 and $60,000 per year, depending on your experience and qualifications.A: Thank you for the information. Is there any room for negotiation within this range?B: Yes, there is some flexibility within the range. We can discuss it further during the next round of interviews.对话3: 商务旅行中预订酒店B: Of course, sir. May I have your name and the dates of your stay?A: My name is John Smith. I will be arriving on the 10th of May and departing on the 15th of May.B: Thank you, Mr. Smith. We have several options available. Can you please let me know your preferred location and any specific requirements?A: I would prefer a hotel near the city center, and a room with a king-sized bed would be great.B: Alright, let me check our availability. I will get back to you shortly with some options.结论这些口语对话示例可以帮助读者练习商务英语口语，从而在商务场景中更加自信和流利地进行沟通。

商务英语口语情景对话100篇(前30篇)

商务情景对话（共30篇）Table of contents 目录1 Faxes传真2 Telephone Calls电话3 Making Telephone Appointments电话预约4 Memos备忘录5 Business Correspondence商业信函6 Placing an Order下订单Office Talk办公室谈话7 CoWorkers同事8 Bosses老板9 Brainstorming集体讨论10 Commuting乘公交车上下班11 The Working Lunch工作午餐Business Trip商务旅行12 International Business Travel国际商务旅行13 Dressing for Business商务着装14 Hotel Situations旅馆情景15 Negotiating the Subway乘地铁Client Reception接待客户16 Receiving Clients接待客户17 Entertaining Clients招待客户18 Accommodating Foreign Clients接待国外客户19 Factory Tours参观工厂Business Communi zations商务交流20 Personal Introductions个人介绍21 Small Talks聊天22 Defivefing Bad News传达坏消息23 Polite Questions礼貌提问24 Farewells道别Negotiation谈判25 Clarifying the Stakes说明利害关系26 Making Concessions做出让步27 Discussing the Bottom Line讨论底线28 Accepting and Confirming接受和确认29 Hard Bargainers VSSoft Bargainers强硬的对手和温和的对手Company Organization公司结构30 CEO执行总裁1 Faxes传真Dialogue oneM: Can you have the briefs from the Anderson firms lawyer on my desk by tomorrow morning. There are quite a few very time sensitive matters with this case. I'm afraid I can't wait any longer.F: Getting those Andersons briefs has been harder than you can imagine. I have to try to contact their lawyer many times, but every time I call h is secretary says he’s in a meeting or out of the office or away on business. I am beginning to think he is trying to avoid me.M: That's highly possible. He knows if we miss our filing deadline, we don’t stand a chance to compete against them for the bid. Try to get a hold of him again. Give him a call and see if he can fax them first thing.F: What if I can't speak to him directly?M: Ask his secretary to fax them. Its the same thing. Have them faxed over with a copy also faxed to Martin’s office.F: How do I find Martin’s fax number? Is he in your rollerdesk?M: No, but you can also call their office and ask the secretary to give you their fax number. I’ll email you their office number later today.F: Ok, I'll get on it first thing.M: Be sure you do, I need those briefs ASAPDialogue twoM:Did you put this morning's faxes on my desk?I'm waiting for some urgent faxes from headquaters,I'm pretty sure they came in last night.F:Evething came in the office fax machine last night is all on your desk,but I noticed that some of faxes came through pretty blurred,maybe you take a look at them,if the copy is unreadble,I'll call then and ask them to refax.M:Yeah,you're going to have to call them and get them to being refax,these copies are so dark,I can't make out meaning of the words.F:What about that one?M:This one?This one is so light and I can neither read it,how can I being?F:You know I think the fax machine is out of toner,I can change the toner condition,that should solve the problem.M:Yes,but this would have to refax it well,and look there's about 3 pages missing,it looks like the faxmachine eight-half my important faxes,and ones are made throwed are so blurred or too light and unreadable.F:I guess the fax machine is out of paper too,don't worry,I'll have someone look at it this afternoon,and the meantime,I'll have your documents refaxed to our other fax machine.2 Telephone Calls电话Dialogue 1A:Hello,thank you for calling Bradford and Sons. This is Tracy speaking,How may I help you?B:Hello.I would like to speak to your director of human resources,Ms.Jenkins,Please.A:Just a moment.I'll check to see if she is at her desk.May I tell her who is calling?B:This is Bill Burton from Milford Insurance,I'm calling to regards to our meeting next Tuesday.A:Thank you,Mr.Burton.Can you please hold for a moment?I'll check to see if she is available.B:No problem.A:I'm sorry,Ms.Jenkins is away from her desk.She has already left for lunch.Would you like to leave a message for her?B:Yes,please have her return my call when she returns to the office.It's best if she can get in touch with me before 3 pm today;she can reach me at my office number,635-8799.A:I'm sorry,I didn't quite catch that,could you please repeat the number?B:No problem,my office number is 635-8799,Tell her to ask for extension 31.A:I'm sorry,Mr.Burton,just to confirm,your name is spelled B-U-R-T-O-N,is that correct?B:Yes,and I represent Milford Insurance.A:I wil make sure Ms.Jenkins receives your message and returns your call before 3pm this afernoon.B:Thank you very much.Dialogue2A:Hello,Pasadena Inn,this is Sandy,how may i direct your call?B:I'd like to speak to someone about reservations.A:I can help you with that.what date would you like to make a reservation for?B:We'll be arriving May 12th ,but I would like to make reservations for penthouse.A:Oh,I'm sorry sir,I only handle bookings for our standard rooms.The person you need to speak with is Tony Parker,he makes all the arrangements for our executive accounts.Unfortunately,he's not here right now.Can I take your name and number and have him get back to you?B:When do you expect him back in?A:He'll be out all afternoon,he might not be able to return your call until tomorrow,Will that be alright?B:Yes.I suppose.My name is Sam Darcy.He can contact me at 660-843-3235.A:Could you please spell your last name for me?B:Sure.It's D-A-R-C-Y.A:Okay.Mr Darcy,and your phone number is 660-843-3233?B:That's 3235.A:Sorry!3235.Great.I'll have Tony call you first thing tomorrow morning.3. Making Telephone Appointments电话预约Dialogue oneM:Hello,Here Berton speaking,what can I do for you?F:Hello,Mr Berton,this is Jenny Jenkins of bradford and sons returning your call,I’m sorry you missed me when you called my office this morning,my sacretary said you called concerning our meeting next Tuesday?M:Yes Ms Jenkins,thank you for returning my call,I’m glad to finally get hold of you.F:I want to let you know I would not be able to make a meeting next Tuesday,I would be another town that day,is there any possibility we can move the meeting to Monday?M:I’m afraid I completely booked on Monday,what it would be Possible to postpone until you return?F:Oh,dear,I was carrying on taking care of our meeting before I leave,but I suppose I can shut off somethings,yes,we can arrange something,I will back Thursday morning,what about Thursday afternoon,would that work for you?M:That should be fine,shall we say about two o’clock?F:Perfect,I look forward to seeing you at two o’clock next Thursday afternoon,if you need to change the time,pls feel free to call me on myself phone.M:Thanks Burdon,I’ll see you on Thursday.Dialogue twoF:HelloM:Hello,is Doras available?F:This is Doras,who is calling please?M:Hi,Doras,this is Mike calling from parker’s dentistry,I’m calling to confirm your appointment for tomorrow morning at area with doctor parker.F:Oh,I almost forgot,thank you for calling to remind me,actually,I do need to change the time of my appointmentI have a schedule conflict,and I can’t make it that early.M:If I put you in that later sport,would that work out?F:It would have to be after lunch,do you have anything available about 2 o’clock?M:Sorry,the only opening we have after lunch is 1:15,but I might be able to work until at 4:00,would that be a better time?F:That’s all right。

商务英语口语考试

Part 1 InvitationS: Mr. Li, it’s so nice talking with you about your business. I really hope we can have a chance to do business together.L: I hope so. Look, we are having a small dinner for some of our clients. Please come and join us.S:That’s very kind of you. I’ll be glad to come. But I have my associate with me. She is visiting one of our important clients in the city. I’m afraid she has some arrangements foe me. Anyway, I’ll just check with her. L: How is it?S: I’m free tonight.L: Sounds great! Your associate is most welcome to join us too.S: Thank you. Unfortunately she has another engagement.L: Well. What a pity!S: I’m sorry for that, but thank you just the same. Where and when shall we meet?L: How about the lounge bar here? At about six?S:OK..（During the dinner, Li Yan invited Susan to visit his factory in China.）L: If you’d like, we’d be delighted to see you at our workshop.S: It’s very kind of you. My associate and I would be interested in visiting your factory.L: How long will you be in China? When is OK with you?S: We’ll be here for another three weeks, for other business of course. We want to visit next week, how about November 1st.L: That’s all right. Could you give me your email address? I’ll arrange your tour and email the schedule to you. S: Thanks. My email address is Susan@.L: I’ve got it. I am looking forward to seeing you.Part 2 Visiting a PlantL: Hello, Susan. Nice to meet you and welcome to Boyi.S: Hello. Nice to meet you , too.L: Let me show you around our factory. If you have any questions, please feel free to ask me.S: OK. Could you give me a general idea of your factory before we see the workshops?L: Certainly. There are three parts: the production area, the processing area and the dispatch area.S: How large is the factory?L: It covers an area of 50,000 square meters.S: It is much larger than I expected. When was the factory set up?L: In the early 1970s.S: How many employees do you have now?L: About 2,000. That is our office block. We have all the administrative departments there. Down there is the research and development section.S: How much do you spend on development every year?L: About 5-6% of the gross sales.S: What’s that building opposite to us?L: That’s the warehouse. We keep a stock of the faster moving items so that urgent orders now, how long would it be before I got delivery?S: If I placed an order now, how long would it be before I got delivery?L: It would largely depend on the size of the order and the items you want.S: Could you show us your production shop?L: Sure. This way, please.L: Well, here we are at the workshops.S: That’s fine. The factory floor is clean and well laid out.L: Our company has introduced advanced technology and equipment. They have increased our productivity and lowered the cost of production.S: Your equipment is first-class and the workers seem to be professional and skilled.L: Yes, you know our products are made of botanical materials. In order to produce high-quality products, materials shall be strictly selected and processed before we put them into production.S: Well, is the production line fully automated?L: Well, not fully automated. Most of them are hand-operated.S: So what is the output of your factory?L: As I mentioned at the fair, it depends. Our goods are hand-made and the output of each kind is around 300-500.We have decided to enlarge production as there is a strong demand for it at home and abroad.S: That’s wonderful. You’re really far-sighted. May I have a look at the finished products?L: Certainly. Our showroom is on the second floor. This way, please.S: Oh, you’ve got so many nice things here.L: Yes. Most of our products are well-known in China, because of the superior quality and reasonable prices of course.S: That sound great. What kind of quality control do you have?L: All products have to go through 4 checks during the production process and have to pass strict inspection before they go out. In addition, we set up our own quality control department.S: That’s the way it should be.Part 3 Making an InquiryM：hello, I am Mary from Masaic International corporation from France. Nice to meet you!M: Well, I am thinking of placing an order with you for some of your products. I am quite sure that these items will find a ready market in France if their prices are competitive.W:I am very glad to hear that. What items are you particularly interested in?M: We need to get some more information about your products before we place an order with you.Could you give me one copy of your catalogue and latest price list each.W: Of course. Here you are. These are price lists for products with sample pictures and specifications as all.M: Thank you. Are the goods as good as the samples you display?W: Certainly, I can assure you of our high quality and reasonable price.M: All right, thank you very much for your patience. I will look through the catalogues and price list indetails ,and call you as soon as I get an idea.W: Sure. am looking forward to your trial order.（Several days later, Mary calls MR .Wang to make a specific inquiry about the products）M: Hello. This is Mary .May I speak to Mr. Wang.W: Speaking. Good afternoon. What can I do for you?M: Yes. After looking through the price lists, we are particularly interested in apple crafts. By the way, how about the supply position?W: We have a steady for all our products.S: That is good ! Can you quote us your best price for apple crafts ?W: Thanks for your inquiry. Would you tell me the quantity you require so that we can work out our best offer ? M: We would like to start with 2000 apple crafts.W: Ok. Which one would you prefer for the quotation, FOB or CIF?M: I wonder whether you can quote us your CIF price. If your prices are good , we can place the order with you. W: I am sure you will find our price is very competitive, compared with that of the other companies in the same line.M: Well, when can I have your CIF firm offers for the 2000 apple crafts? Meanwhile, we also need to know some information on your terms of payment , packing and the earliest date of shipment .W: We will work out the firm offer this evening and give it to you tomorrow morning.M: I will be at your office at ten a.m. tomorrow for the firm offer .Is it all right with you ?W: Ok .I will be expecting you then.Part 4 Offer and Counter-offerW: Good morning,Mary.M: Good morning, Mr. Wang, are you ready for the quotation?W: Yes, I’d like to quote you USD 1.58 per piece CIF European Main Ports. The validity is 4 days.M: Well, the price is much higher than what I have expected. Could you give me a discount?W: We will offer 10% discount for an order of more than 5,000 pieces.M: 5,000 pieces! You see, this is only our trial order. And if the first order in the future.W: I highly appreciate it. But I’m sorry we couldn’t make a change to the settled-price principle of our corporation.M: Thank you for your offer. I will talk to my general manager to see if it is possible to increase the quantity to get the discount.W: I’m very grateful to you for your efforts.M: By the way, what is your usual practice in payment terms?W: It is our practice to adopt L/C.M: When is the earliest shipment you can make?W: End of April, I’m afraid.M: Fine, thank you. I’ll call you as soon as possible.(Susan is negotiating with Li Yan to settle the quotation over the phone.)M:Mr. Wang, I’ve talked to my general manager and he has agreed to increase the number to 5,000 pieces but we ask for a 20% quantity discount.W: Thank you for your effort, but 20% is much more than we can offer to any of our customers. M: If you take such a large quantity into account, you will find your prices are higher than we can get from elsewhere.W: But you should take the quality into consideration. You know our products are of high quality and well-known all over the world.M: The labor cost has decreased a lot recently, however. I think you can reduce the price accordingly.W: But it’s beyond our reach. Well, in order to establish the business relations with you, we can grant you a special discount of another 3%.M: A 13% discount ? That doesn’t make a difference. You know we usually deal on a 20% quantity discount for such large orders. How about 15 %.W: It would be uneconomical for us to offer our products at the discount you suggest.M: Your concession will set the ball rolling. Let us settle it at a total discount of 15%, if you agree. W: I’m afraid 13% discount is already our best offer for 5,000 pieces.M: In order to get the business, we are willing to make some concessions. 15 % for 6,000 pieces. W: Great. Let’s call it a deal. USD 1.34 per piece for 6,000 pieces apple crafts.M: OK. I hope we both can get something out of this.。

商务英语口语(习题答案.doc

商务英语口语练习答案.Unit 1 Traveling on BusinessI.A1.Please book me on Flight CAAC602 to France, first class.2.I’d like to confirm Flight BA032 we reserved.3.I’d like to stop over at San Francisco.4.Is all my baggage to be weighed?5.Sorry，Flight 602 has been booked up.6.Let me check whether there are any vacant seats in that flight.7.Where can I claim my baggage?8.This flight takes off from Beijing at 9:00 tomorrow morning, and will arrives atMeilan Airport in Hainan at about 12:00.B1.去纽卡斯尔最便宜的单程机票多少钱？2.我需要提前多久付钱支付我的机票预定？3.我会把两本字典放在手提包里，那样行李就不会超重丫。

4.这是首航988次航班的检票UI吗？5.从伦敦到北京的实际飞行时间有多长？6.在起飞过程中，我们必须扣紧安全带。

7.我们中途将在伦敦停留一小时。

8.我们预计八点钟到那儿。

9.我的座位在左侧客舱的中部。

10.请给我订两张星期日上午去伦敦的经济舱机票。

Unit 2 Receiving Foreign Guests1.A: Have you anything to declare?B: I don’t think I have anything to declare, except for a bottle of whisky, it’s duty free, isn’t it?A: Yes，everyone can bring two bottles of wine free of duty. Will you please open your suitcase, please?B: Certainly. Only personal effects.A: Is that camera a new one?B: No, it’s an old one.A: May I have a look at it?B: Certainly.A: When did you buy it?B: Last year. I have the receipt of the camera.2.Tianjin is a very important economic center in north China and also an open port city.I hope you will have a pleasant stay here.3.I still need your help during my stay here.4.As a businessman，I am always ready to go any places where I can do business.5.Please rest assured that everything will be arranged satisfactorily.6.I will visit some tourist attractions if we can close business successfully.B1.请从标有“无申报”字样的绿色通道进入。

商务英语口语系列

外商接待专用英语口语系列1.Excuse me. Are you Susan Davis from Western Electronics?对不起，你是来自西方电子公司的苏姗·戴卫斯吗？2.Yes, I am. And you must be Mr. Takeshita.是的，我就是，你一定是竹下先生吧。

3.Pardon me. Are you Ralph Meyers from National Fixtures?对不起，请问你是从国家装置公司来的雷夫·梅耶史先生吗？4.I"m Dennis. I am here to meet you today.我是丹尼斯，今天我到这里来接你。

5.I"m Donald. We met the last time you visited Taiwan.我是唐纳德，上次你来台湾时我们见过面。

6.I"m Edwin. I’ll show you to your hotel.我是爱德温，我带你去旅馆。

7.How was your flight? Was it comfortable?你坐的班机怎么样？还舒服吗？8.It was quite good. But it was awfully long.班机很好，就是时间太长了。

9.Did you have a good flight?你旅途愉快吗？10.Not really, I’m afraid. We were delayed taking off, and we encountered alot of bad weather.不太好，我们起飞延误了，还遭遇了恶劣的气候。

11.How was your flight?你的航班怎样？12.Did you get any sleep on the plane?你在飞机上睡觉了吗？13.Mr. Wagner, do you have a hotel reservation?华格纳先生，你预订过旅馆吗？14.No, I don’t. Will it be a problem?不，我没有，会有困难吗？15.I don’t think so. I know several convenient hotels. Let me make somecalls.我认为没有，我知道有几家便利旅馆，让我打几个电话。

商务英语社交口语(一)英语,口语,商务英语.doc

商务英语社交口语(一)-英语,口语,商务英语-商务指南-但是，李是新来的，也许他连看都没看就寄了，我得与他谈谈，并且给BMA写封信，表示歉意。

商务社交：谈工作talk about jobDialogueA: Jane, the meeting is scheduled from 2:00 this afternoon. Have you made the necessary arrangements?/简，我们计划在下午两点钟开会，你都安排好了吗？B: Yes, Mr. Smith. We'll use the conference room on the second floor for the meeting./安排好了，史密斯先生。

我们将使用二楼的会议室开会。

A: That's right. The meeting is very important. Where shall the guests be received before the meeting begins?/很好，这个会议很重要。

开会前我们在哪里接待来宾？B: In the dining room. It's spacious there./在餐厅吧，那里比较宽敞。

A: We'll have several foreign guests to attend the meeting./我们还会有几位外宾来参加会议。

B: I've arranged for an interpreter to be present. But it is said these foreigners could speak English./我已经安排了一位口译员，不过我听说这些外宾都会讲英语。

A: Really? I'll also try to speak slowly. How would you arrange the guests' seats, Jane?/是吗？不过，我还是会讲慢一点，你怎么安排来宾就座呢，简？B: We've prepared name cards to be put on the conference table for guests to sit by. What time would you like refreshments served, Mr. Smith?/我们已经准备了姓名卡片放在会议桌上，让来宾此就座。

商务英语口语考试及答案word版本

商务英语口语考试及答案1.What is important when organizing a meeting?Agenda creating an agenda helps participants know what they should be talking about and keep the conversation focused. Make sure the copies of the agenda are available before the meetingThe demonstration of the speaker the speaker should demonstrate in a clear, accurate and honest way to grab the audiences’ attentionFacilities. the full preparation of the facilities to ensure the success of the meeting. Such as the microphones and power point2.What is important when recruiting new staff?What is important when recruiting staff?That is the question every employer would ask. And here come three pointsto this theme:qualifications. the future staff should have been well educated so that they can acquire those knowledge which they are going to study in the future faster. , experience. experience nowadays is very important and necessary, the experience staff can start their work faster and cause few problems, and thisis really serious for some long-term enterprises.ability the ability which combines not only one's education background but also one's working experience that can really influence a lot.3.What is important when interviewing for a new job?Information of the company. you should know more about the company, such as its profile, structure, existing problems, requirements, campaigns and future plans.Appearance you have to pay attention to your appearance. Though we can never judge a person by his appearance, the first impression is always where we start. Tgood manners .they are equally important. For example,,you should knock at the door before employer allowed you to enter the room. In that way To sum up, the job interview is indeed important. There is no need to be nervous, however, if you have made full preparations for it and given a fairly confident and honest performance, your success can be ensured.4. What is important when designing a product? Designing a product concurrently entails having marketing, legal, and engineering teams all design the product at once, instead of sequentially as in the past.5 What is important when keeping meeting minutes?The format of minutes of a meeting is uncomplicated and usually includes four parts: the heading of the meeting, the basic situation of the meeting, the body of minutes and the ending.The heading of the meeting usually includes: the name of the meeting; the time, date, the place of the meeting and the presiding officer.The basic situation of the meeting includes: attendance, defaulter, agenda and recorder.Important information The body of minutes is the main part of minutes, including reports by officers, old and new business, solutions, the date and agenda of next meeting, the names of those who make motions and those who make second motions, the results of all votes, adjournment time, etc.Of course, you can omit some parts of them according to the character of different meetings6.What is important when marketing a new product?Holding a presentation, Distributing questionnaire, hold a presentation. This is useful for the launching of your new product, be cause it will give much useful information in an objective manner. distribute q uestionnaires. Questionnaires can help determine your target market, or the target group for your products. This refers to the age group, education group, and income group likely to purchase your products. And through questionnair es, you can also find out about their habits and attitudes,Advertising7What is important when making an advertisement?a good idea color and picture advertising slogan, ,A good advertisement must have these factors. Because a good idea will make people want to buy it. A beautiful picture and color willmake people happy and attract people’s attention. And a good advertising slogan will make people remember it and know it. Make It become very popular。

商务英语口试题库.doc

Collaborative task and DiscussionL TeamworkYour company is offering a brief training programme on team building for line managers. You have been asked to help plan the programme. Discuss the situation together, and decide:•What issues should the programme focus on•What kind of activities should be included2.E-mail NewsletterYour company would like to introduce an E-mail newsletter to send to all staff members regularly. You have been asked to help co-ordinate the project. Discuss the situation together, and decide:•What kinds of articles and information should be included•What the newsletter should look like and how often it should be sent3.Introducing Shift WorkYour company would like to introduce shift work operation to optimize the production progress. You have been asked to co-ordinate the project. Discuss the situation together, and decide:•How to arrange the work schedule•How to match staff to this new work requirement4.Introducing New Ways to Save on Office SuppliesThe company you work for has decided to introduce new ways to save on office supplies, as a part of the overheads reduction plan. You have been asked to co-ordinate the project. Discuss the situation together, and decide:•What are the ways to save office supplies•How to motivate the staff5.Addressing the Problem of OverworkYour company has noticed the signs that employees in your company are overburdened with heavy workloads. You have been asked to make suggestions about how to improve this situation. Discuss the situation together, and decide: •What signs of overwork to do the staff show•What measures should be taken to reduce stress at work6.Health and Safety PrecautionsTwo accidents happened in your office in the past year that resulted in bodily injuries to some staff members. Your line manager is revising health and safety precautions to eliminate the causes of office injuries. You have been asked to make suggestions. Discuss the situation together, and decide:•What unsafe conditions there are in the office•What precautions should be taken7.Solving the Food Safety CrisisThe confectionary you work for is now facing a serious safety crisis: a small kid was choked on the gel candies you have marketed to children. You have been asked to help solve the problem. Discuss the situation together, and decide:•What should be done with it•How to improve the product8・ Advertising for a Job OpeningYour company is going to fill the job vacancy of personnel manager by advertising. You have been asked to make recommendations. Discuss the situation together, and decide:•What type of publication to choose•What should be included in the advertisement9.Planning a Formal Orientation ProgramYour company are discussing about a formal orientation program for new staff.You have been asked to make recommendations about the orientation program. Discuss the situation together, and decide:•Whether it's necessary to organize a formal orientation•What should be covered in the orientation program10.Losing Managerial StaffSome managers are leaving your company in recent years, and your company is worried about the situation. You have been asked to make recommendations about the situation. Discuss the situation together, and decide:•Why some managers are leaving your company•How to improve the situation11.Making a Good and Sound Promotion PolicyThere is a job opening for sales manager in your company. And it is decided that the opening should be filled from within the company. You have been asked to make recommendations about the promotion policy. Discuss the situation together, and decide:•Why to have promotion-from-within instead of external recruitment•How to make a good and sound promotion decision12.Reducing Staff TurnoverThe consultancy firm you work for has been asked to advise a client company which currently has a problem in keeping staff- You have been asked to prepare ideas to help the client company to keep staff turnover low. Discuss the situation together, and decide:•How could the client company recruit the appropriate applicants•What sorts of benefits would encourage staff to staypany Gifts to EmployeesYour company will soon be celebrating the 25lh anniversary and has decided tospend a sum of money on something that will benefit the staff. You have been asked to make recommendations about how to use the money. Discuss the situation together, and decide:•What are the advantages and disadvantages of cash gift•What other ways the money could be used to celebrate the event, while still benefiting the staff14.Managing Time EffectivelySome colleagues in your office spend their days in a frenzy of activities and feel overburdened with work, but achieve very little. You have been asked to make recommendations about how to improve the situation. Discuss the situation together, and decide:•What caused the inefficiency•How to manage time effectively15.Managing StressYour line manager is concerned that some staff are in low spirits and not doing their work efficiently. You have been asked to make recommendations about how to improve this situation. Discuss the situation together, and decide:•Why staff are less efficient in their job•How to help staff to manage their stress16.Capturing a Large Market ShareYour company has just developed a new product of cosmetics. You are asked by your manager to help develop strategies to capture a large market share for the product. Discuss the situation together, and decide:•What should be the pricing strategy•What should be the promotional strategy17.Packaging DesigningYour company has developed a new lipstick. You have been asked to help design the package of the new product. Discuss the situation together, and decide: •What factors should be taken into account•What should be the cost of the package18- Increasing the Price of a ProductYour company is considering whether to increase the price of a product. You have been asked for your views about it. Discuss the situation together, and decide: •Under what market conditions can the company increase the price of the product•Which aspects of the product should be considered19.Customer ServiceYour company is deciding to monitor the quality of service provided. You have been asked to help with this. Discuss the situation together, and decide: •What are the ways to monitor the quality of service•What measures the company can take to improve the quality of service20.Keeping CustomersThe restaurant you work for has been losing customers. You have been asked by your manager to look into the situation. Discuss the situation together, and decide: •What problems there may exist for your restaurant•What measures the restaurant should take to keep customers2L Opening a SupermarketYour company decides to open a supermarket in your city. You have been asked to help with it. Discuss the situation together, and decide:•What factors the company should consider for high sales volumes•How the company can recruit employees。

商务英语口语对话示范

商务英语口语对话示范1. 自我介绍•A: Hi, I'm Alex, the sales manager at ABC Company. Nice to meet you.•B: Hi Alex, I'm Sarah from XYZ Corporation. Pleasure to meet you too.2. 客户询问产品信息•A: Could you tell me more about your product line?•B: Certainly! We offer a wide range of products, including electronic gadgets, home appliances, and personal care items.3. 提出要求和解决问题•A: We are interested in purchasing a large quantity of your products.Can we have a discount?•B: Sure, for bulk orders, we can provide a special discount of 10%. 4. 索取报价和商议价格•A: Can you provide me with a quotation for 500 units of Product X? •B: Of course, let me check our system and get back to you with the best price possible.5. 谈判合同条款•A: We would like to negotiate the payment terms and delivery schedule.•B: That's understandable. We suggest a 30% down payment and the remaining balance upon delivery.6. 接受订单确认并跟进交货进度•A: Great! We are happy with the terms agreed upon. Please send us the order confirmation.•B: Absolutely! The order confirmation will be sent to you shortly.Our team will also keep you updated on the delivery progress.7. 解决客户投诉和问题•A: We received some damaged goods in our recent shipment. How can we resolve this issue?•B: I apologize for the inconvenience. We will arrange a replacement shipment for the damaged items as soon as possible.8. 结束对话•A: Thank you for your assistance. It was a pleasure working with you. •B: You're welcome! If you have any further questions or require additional support, please don't hesitate to reach out to us.以上是商务英语口语对话示范的一些例子，这些对话可以帮助您熟悉商务英语交流中常用的表达方式和沟通技巧。

商务英语口语练习1-文档资料

(2) When do people usually use computer? People use the computer to surf the Internet, obtain information, write messages, fill out forms, give and receive orders of goods, sign contracts, communicate with friendN BUSINESS LIFE

(1) Do you think computers are become more and more important in business? Yes, I think computer s are becoming more and more popular in business life. Using computers can help raise working efficiency and relieve popular from labor.

(4)What will you do if the profession you are engaged in is not what you want? Probably I will go jobhunting and get a new job because I am a person who wants to do what I like. If I am not interested, I cannot do it well even if I am paid well. Interest is the most important to me when hunting for a job.

商务英语对话练习范文.doc

商务英语对话练习范文商务英语对话练习范文篇一露西: Hi, you must be Mary?嗨.你一定是玛丽?玛丽: Yes. It s a pleasure to meet you. How was your flight? Shall we go? I ve got a car waiting outside to take us to your hotel.是的.很高兴遇见你.旅程如何?我们可以走了吗?外面已经有辆小车等着接我们回旅馆了.露西: That d be great. The flight was ok. Thanks for taking the time to meet me here.太好了.旅程还可以.谢谢抽出时间来这里接我.玛丽: No worries. Our company wants to make sure you have a pleasant trip.别担心.我们公司希望确保您旅途愉快.露西: I really appreciate it.我真的表示感激.玛丽: Everything has been organized for you. The accommodation, the transport and all the other little things you should need.一切都已经为您准备好了.住宿.运输和您可能需要的其它小事.露西: Does the conference begin tomorrow?会议明天开始吗?玛丽: Yes, there is a welcoming dinner tomorrow night.是的.明晚将有一个接风宴.露西: That s great. It gives me some time to rest and see some of this city.真棒.那我就有时间休息一下并且参观本市.玛丽: It s already been arranged, I will take you on a city tour tomorrow morning.这也已经安排好了.明天上午我会带您游览市容.商务英语对话练习范文篇二大卫: Hey Ali, how has the trade fair been going?嗨.阿里.交易会进展如何?杰克: It s been a really hectic day but so far everything has run like clock work.真是忙碌的一天.但迄今为止.一切运转顺利.大卫: That s good to hear.听起来还不错.杰克: Were you able to give those clients a tour of the company facilities?你带那些客户参观了公司设施吗?大卫: Yes, I think it really impressed them.是的.我想它会给他们留下了深刻的印象.杰克: Great. First impressions count.好极了.第一印象很重要.大卫: Yes, I m meeting them again tonight for dinner. Whatplans have you got for this afternoon?是的.晚餐时我会和他们再次碰面.今天下午你有何打算?杰克: I am going to meet and greet some representatives from a potentially big customer.我将迎接某个潜在大客户的代表们.大卫: Great. You should be able to put on a real show to impress them. Why not take them on a tour of the new factory?好的.你可以让他们大开眼界了.为什么不带他们参观新工厂?杰克: Hey, that s not such a bad idea. I think I might just do that!嗯.好主意.我想不如就这样做!大卫: Then tomorrow we might be able to get down and talk about business.明天我们或许就可以坐下来谈生意.商务英语对话练习范文篇三安妮: How has your conference been so far?你的会议进展如何?尼克: Great. It s been a really great experience.好极了.这真是一次棒极了的经历.安妮: Were you able to fit a tour of the city in?你安排市容游览了没有?尼克: Yes, I must thank you for organizing that. I found it most interesting.是的.我必须感谢你组织这次活动.我觉得非常有趣.安妮: No worries, I m just here to make sure everything runs smoothly.别担心.我来这儿就是要保证一切顺利.尼克: I also thoroughly enjoyed the tour of your company facilities. It provided a great insight into the company we will be dealing with.参观你们公司的设施也让我非常愉快.它让我们深入了解了我们将要打交道的贵公司.安妮: Really? You have signed the contract?真的吗?你们已经签署了合同?尼克: Yes, your company s professionalism and hospitality won me over.是的.你们公司的专业性和热情款待把我打动了.安妮: I m really pleased to hear that, but if we don t hurry, we might miss your flight!我真的很高兴听到这些.但是如果我们不加紧点.我们可能会错过航班!尼克: Ha. Ok, I ll go and get my bags now.哈哈.好的.我现在就去拿包.。

商务英语口语

商务英语口语Business English Oral Communication1. Introduction and Greeting- Hi, my name is [Your Name]. It's a pleasure to meet you.- Good morning/afternoon/evening, my name is [Your Name].How are you today?2. Small Talk- How was your weekend?- Have you seen/heard about the latest news/trends in the industry? - Did you have a good trip here?3. Making Requests- Could you please provide me with more information about [topic]? - Would it be possible to schedule a meeting to discuss [topic]?- Can I ask you to clarify [specific point]?4. Giving and Seeking Advice- In your experience, what would be the best approach to [specific situation]?- I am facing a problem with [specific issue]. Do you have any suggestions on how to overcome it?- What do you think is the most effective way to [achieve a certain goal]?5. Discussing Projects- I wanted to talk to you about the progress of the [project name]. How are things going?- Is there anything I can do to help with the [project name]?- We need to discuss the next steps for the [project name]. When would be a good time for a meeting?6. Negotiating and Persuading- I believe that [proposal/idea] would greatly benefit both parties. Let me explain why.- I understand your concerns, but I think we can find a solution that addresses them while still meeting our objectives.- If we adapt [specific approach], it could lead to a win-win situation for both sides.7. Expressing Opinions- In my opinion, [specific strategy] would be the most effective approach.- I strongly believe that [specific action] is necessary to achieve our goals.- From my perspective, [idea/project] has great potential and should be pursued.8. Closing the Conversation- It was really nice talking with you. Thank you for your time.- I appreciate your input/insights. I look forward to our next discussion.- If you have any further questions or need assistance, please don't hesitate to reach out to me.。

商务英语口语练习

商务英语口语练习商务英语口语练习(01)1 I want a package deal including airfare and hotel.我需要一个成套服务，包括机票和住宿2 I'd like to change this ticket to the first class.我想把这张票换成头等车。

3 I'd like to reserve a sleeper to Chicago.我要预订去芝加哥的卧铺。

4 I won't check this baggage.这件行李我不托运。

5 I'd like to sit in the front of the plane.6 I missed my train.7 I haven't nothing to declare. 我没申报的东西。

8 it's all personal effects. 这些东西都是私人用品。

9 I'll pick up ticket at the airport counter.我会在机场柜台拿机票。

10 I'd like two seats on today's northwest flight 7 to Detroit, please.我想订两张今天西北航空7班次到底特律的机票。

11 we waited for john in the lobby of the airport.我们在机场的大厅里等约翰。

12 I'd like to buy an excursion pass instead.我要买一张优待票代替。

13 I'd like a refund on this ticket. 我要退这张票。

14 I'd like to have a seat by the window.我要一个靠窗的座位。

15 you have to change at Chicago station.你必须要在芝加哥站转车。

bec商务英语口语练习

bec商务英语口语练习商务英语口语练习1151 We really wish you'll have a pleasant stay here我们真诚地希望你们在这里过得愉快。

152 I wonder if it is possible to arrange shopping for us.153 Welcome to our factory.154 I've been looking forward to visiting your factory.我一直都盼望着参观贵厂。

155 You'll know our products better after this visit.156 Maybe we could start with the Designing Department.也许我们可以先参观一下设计部门。

157 Then we could look at the production line.158 These drawings on the wall are process sheets.墙上的图表是工艺流程表。

159 They describe how each process goes on to the next. 表述着每道工艺间的衔接情况。

160 We are running on two shifts.我们实行的工作是两班倒。

161 Almost every process is computerized.几乎每一道工艺都是由电脑控制的。

162 The efficiency is greatly raised, and the intensity of labor is decreased.工作效率大大地提高了，而劳动强度却降低了。

163 All products have to go through five checks in the whole process.所有产品在整个生产过程中得通过五道质检关。

关于商务英语的情景口语对话.doc

关于商务英语的情景口语对话商务英语A: Im glad to have the opportunity of visiting your corporation. I hope to conclude some substantial business with you.B: Its a great pleasure to meet you, Mr. Brown. I believe you have seen our exhibits in the showroom. May I know what particular items youre interested in?A: Im interested in your hardware. Ive seen the exhibits and studied your catalogues. I think some of the items will find a ready market in Canada. Here is a list of my requirements, for which Id like to have your lowest quotations, C.I.F. Vancouver.-- 我很高兴有这个机会参观你们公司。

我希望能与您谈下大笔生意。

-- 很高兴见到您，布朗先生。

我想您已经看过我们展示厅里的产品了。

可否知道您具体对哪些商品感兴趣?-- 我对你们的五金产品感兴趣。

我已看过你们的展示品并仔细看过你们的目录册。

我想其中的一些产品很快就能在加拿大畅销。

这是我所列的需求单，请给予最优惠的报价，温哥华到岸价。

B: Thank you for your inquiry. Would you tell us the quantity you require so that we can work out the offers?A: Ill do that. Meanwhile, could you give me an indication of price?B: Here are our F.O.B. price lists. All the prices in the lists are subject to our confirmation.A: What about the commission? From European suppliers I usually get a 3 to 5 percent commission for my imports. Its the general practice.B: As a rule we dont allow any commission. But if the order is a substantial one, well consider it.A: You see, but I do business on a commission basis. A commission on your prices would make it easier for me to promote sales. Even two or three percent would help.B: Thats something we can discuss later.-- 感谢您的询价。