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D
AF/I
Experience of providing good customer service
D
AF/I
Experience of using ICT
E
AF/I
Knowledge/skills/abilities
Ability to deliver good customer service
E
• Routine financial administration, including petty cash, postage, banking etc. • Maintaining and updating manual and computerised records including, for example, records
Key Accountabilities
The Apprentice Business Support Officer will work under the direction and guidance of Office Manager, the successful candidate will:
The successful candidate will be able to demonstrate the following attributes:
• Friendly and approachable, • Motivated, • Good customer service skills, • Attention to detail, • Good communication skills, • Enthusiasm for the role and drive to succeed, • Effectively use ICT, • Ability to work well independently as well as in a team.
Job Description and Person Specification
Apprentice Business Support Officer – L3
Vacancy Title School Name Hours Contract Length/Type Rate of Pay
Apprentice Business Support Officer Balshaw's CE High School 37 hours per week 24 months National Minimudministrative skills
D
AF/I
Flexible attitude to work
E
AF/I
Other
Commitment to apply themselves to the
E
AF/I
apprenticeship with commitment and diligence
General • To work within school policies and procedures. • To contribute to the provision of an effective environment for learning. • To support the promotion of positive relationships with parents and outside agencies. • To attend skill training and participate in personal/performance development as required. • To take care for their own and other people's health and safety. • To be aware of the confidential nature of issues. Skills and Experience
Commitment to undertake in service development
Apprenticeship As part of this role the successful candidate will be expected to work towards completing the apprenticeship framework,. The successful candidate will also be required to complete functional skills initial assessments in Maths, English and ICT. Maths, English and ICT functional skills must be completed as part of the apprenticeship, if prior achievement at GCSE C/4 has not previously been achieved.
Person Specification Form Apprentice School Business Support Officer Level 3
Personal Attributes required (on the basis of the job description)
Qualifications
Essential (E) or
Desirable (D)
E
To be identified by: (Application form (AF), Interview (I), Reference (R), Initial Assessment (IA))
AF/IA
Experience
Experience of administrative work
of free school meals, school trips, registers, examinations etc including related financial administration. • Administering work experience arrangements. • Production of regular management information, including financial data and assist in the production of reports for the senior leadership team • Monitoring of monthly budgets and advising senior staff on variances. • Undertake reconciliations, for example of bank accounts and petty cash and of the purchase ledger control account. • Undertake reception duties including answering telephone and responding to routine queries, including, where appropriate, dealing with visitors on behalf of Headteacher • First point of contact regarding teacher absences or contact with supply agency. • Maintaining stock and ordering supplies, including the processing of orders, check of incoming deliveries, obtaining prices from occasional suppliers, arranging for payment of invoices and the distribution and storage of stock.
Applicants wishing to apply for this position should ideally have GCSE Maths and English at grade C/ Grade 4 or equivalent although this is not an essential requirement for the role.
AF/I
Ability to work as part of a team
E
AF/I
Good communication skills (oral and written)
E
AF/I
Time management skills
E
AF/I
Organisational skills
E
AF/I
Knowledge of the concept of confidentiality
Other The successful apprentice will be expected to apply themselves to the apprenticeship with commitment and diligence.
The apprentice will also be required to commit to the school's values and ethos. This school is committed to safeguarding and protecting the welfare of children and young people and expects all staff and volunteers to share this commitment. Successful candidates will be subject to an Enhanced DBS check.
• Provide general clerical and administrative support, including word processing, minute taking, filing routine correspondence, distributing mail etc.
• General welfare support, where required, including the responsibility for pursuing pupil absence with parents including recording and monitoring of absence and production of reports.
Job Purpose
An Apprentice Business Support Officer is required to join our busy school office, to provide front line administrative support. The successful candidate will be working within the Main School Office and will support the school to provide routine support to teachers, pupils and parents.
Have achieved a minimum of Maths and English GCSE A-C/4 or equivalent, if not already achieved the ability to work towards achieving Functional skills at Level 2