国开(中央电大)专科《管理英语2》网上形考(单元自测1至8)试题及答案

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国开(中央电大)专科《管理英语2》网上形考(单元自测1至8)试题及答案
说明:课程代码:04018;
适用专业及层次:行政管理;
考试平台:http://。

单元自测1 试题及答案
题目为随机,用查找功能(Ctrl+F)搜索题目
[题目]-How’s your mother doing?
—_____________________.
[答案]She is very well
[题目]— Do you mind if I record your lecture?
— _________________. Go ahead.
[答案]Not at al
[题目]— I was worried about my math, but Mr. White gave me an A.
—_________________.
[答案]Congratulations!
[题目]—Can you go skating with us this afternoon?
—Sorry, I can’t. I ________ take care of my little sister at home.
[答案]have to
[题目]—I’m terribly sorry that I’ve spilled some coffee on the table.
— _________________.
[答案]It doesn’t matter
[题目]—Would you like to go to the concert with us?
—_________________, but I’ve prom ised to help Jim with his Chinese. Thank you all the same. [答案]I wish I could
[题目]―Whose textbook is this?
―It _______ John’s. It has his name on it.
[答案]must be
[题目]He is ________ this company.
[答案]in charge of
[题目]He says what he thinks and does what he wants to do, ________ other people’s feelings. [答案]regardless of
[题目]He was always ______ in sharing his enormous knowledge.
[答案]generous
[题目]His action is always ______ with his words.
[答案]consistent
[题目]More than 30 people ______ the position.
[答案]applied for
[题目]One day, our dreams will ____________ reality.
[答案]turn into
[题目]The enemy has strengthened their ______ position.
[答案]defensive
[题目]We think that Smith should be told about his ______ condition as soon as possible. [答案]physical
二、翻译:从以下A、B、C三个选项中选出与英文最适合的中文翻译。

1. Thank you so much for your generous hospitality.
A. 真的非常感谢您的帮助。

[答案]B. 非常喜欢这里宜人的环境。

C. 非常感谢您的盛情款待。

2. A true friend is someone who reaches for your hand and touches your heart.
A. 一个真实的朋友就是能伸出他的手触碰你心灵的人。

B. 一个真实的朋友就是能伸出他的手理解你心灵的人。

[答案]C. 真正的朋友是一个可以援手帮助并感动你心扉的人。

3. I don’t know why he is late, he might have had an accident.
[答案]A. 我不知道他为何迟到,可能遇上了事故。

B. 我不知道他为何没有迟到,很有可能遇上了事故。

C. 我不知道他为何迟到,一定是遇上了事故。

4. They are willing to understand their partner’s position first before trying to get understood.
A. 在得到合作对方理解后,他们才愿意理解合作伙伴的立场。

[答案]B. 在得到合作对方理解前,他们愿意先理解合作伙伴的立场。

C. 他们愿意去了解对方的立场但必须先想明白。

5. The more familiar interviewing feels to you, the less anxiety you will feel with the process. [答案]A. 你对面试越熟悉,在面试过程中你的焦虑就会越少。

B. 面试中熟人多,面试过程中你焦虑也会少。

C. 你熟悉面试多一点,面试中的麻烦就会少一点。

二、阅读理解:阅读下面的短文,根据文章内容从A、B、C三个选项中选出一个最佳选项。

The houses we live in are very 【[答案]B. important】. They keep us from being cold in the winter and hot in the summer. In the winter they keep out of the snow. They also keep out the wind. Even if it is blowing outside, we are nice and warm inside. In the summer houses keep the hot sun from us. When it rains, they keep us from getting wet.
Houses are also places 【[答案]C. where】we feel safe. People can’t get at us or our things. Houses give us a place to be together with our families and friends. Mothers and fathers 【[答案]A. care for】 their children there. The children play there. The family eat and sleep under the same roof.
Houses are different in many ways. They are made of different things. Some houses are made of wood. Some are made of stones. Sometimes more than one thing is used to make a house. Houses come in different 【[答案]B. sizes】. Some houses have only one room. Some houses have more than one room. Big buildings found in cities have a great many rooms. They hold many families. The rooms in which each family lives are called an apartment.
Houses are different in the ways they are 【[答案]C. built】. Houses in tropic countries can be lightly built. In places where it rains much of the time, houses must keep out the water. take care (注意,当心,留心)
二、阅读理解:阅读下面的短文,根据文章内容从A、B、C三个选项中选出一个最佳选项。

There are more ants than any other kinds of land animals in the world. They range from 0.1 to 1 inch long and are usually yellow, brown, red, or black. Ants live in societies in which they depend on one another. The societies are not all exactly the same because there are ants of very many kinds. But in general, each kind has ants of three main types: queens, males, and workers.
The ants have a good many enemies. They include birds, bears and ant eaters of various kinds. In some cases other ants are their worst enemies, as man’s enemy is man. In some parts of the world, red ants march in large armies to attack the homes of black ants. Some of them succeed in getting inside of the tunnels of black ants, whose entrances have been blocked. They try to carry the black ant babies away. The black ants do all they can to prevent that. They send their biggest soldiers into action. Very many of the red ants soldiers are killed
but some escape with babies belonging to the black ants. The red ants take the babies home and bring them up. They become the only workers for the red ants.
Ants as a group are beneficial to humans. Their tunnels mix and soften the soil, in some places replacing the activity of earthworms. Some of ants are harmful to humans. For example, the fire ant, which has a painful bite, is a serious pest to humans and domestic animals in many parts of the world.
1. Which kind of ants is not regarded as the main types of ants in general?
[答案]B. Soldier ants.
2. According to the passage, what do we learn about the ants’ enemies?
[答案]A. They are of many kinds.
3. The red ants attack the black ants’ home because.
[答案]C. they don’t have workers of their own
4. According the passage, which of the following statements is TRUE?
[答案]C. Ants are useful to human on some conditions.
5. The main purpose of the passage is to.
[答案]A. explain some information about ants
二、阅读理解:阅读下面的短文,根据文章内容进行判断,正确写T错误写F。

GOOD COMMUNICATION SKILLS - KEY TO ANY SUCCESS
Good communication skills are the key to success in life, work and relationships. Without effective communication, a message can turn into error, misunderstanding, frustration, or even disaster by being misinterpreted or poorly delivered.
THE STEPS FOR GOOD COMMUNICATION SKILLS:
1. Know what to say.
Understand clearly the purpose and intent of your message.
2. Know how to say.
Begin by making eye contact, which shows confidence. Then pay attention to your body language.
3. Listen.
After you’ve finished talking, you should stop, listen, and look for feedback and clues of comprehension.
4. Reach understanding.
To communicate well is to understand and be understood.
MORE TIPS FOR DEVELOPING GOOD COMMUNICATION SKILLS:
1. The better you are able to express yourself, the better your ability to communicate.
2. Practice your listening skills. Be considerate of other speakers by waiting until they are done before stating your views.
3. Learn to understand and appreciate different views by being open-minded. It will in turn, gain you more cooperation and understanding.
4. Avoid trying to communicate when in an emotional state. Take time to consider your position through before speaking.
When you take the time to develop good communication skills, it means you open yourself up to better relationships, more career opportunities, and increased self-confidence. Moreover, you reach higher levels of mutual understanding and cooperation while successfully attaining your goals.
1. A message must be understood, interpreted or delivered correctly with communication. [答案]F
2. When you talk with others you can pay little attention to your body language. [答案]F
3. The better you are able to understand others, the better your ability to communicate. [答案]F
4. Before stating your opinions, you’d better let the speaker finis h his or her talking first. [答案]T
5. Don’t argue or debate with others if you feel angry or displeased. [答案]T
单元自测2 试题及答案
题目为随机,用查找功能(Ctrl+F)搜索题目
[题目] Hiring a good employ may cost much money and time, _______, it can win much more for the company in future.
[答案]however
[题目]________ a company really wants is a candidate ________ has the right skills. [答案]What…that
[题目]—_____________________________________.
— My name is Helen, and I was born in 1980. My major was electrical engineering.
[答案]Tell me your name, please.
[题目]—_____________________________________?
— I have worked for IBM for 3 years.
[答案]What is your working experience?
[题目]—Hi, Helen, I’ll have an interview tomorrow. I’m afraid I can’t make it.

[答案]Sure, you can. Take it easy.
[题目]—May I ask you why you left the former company?
—______________.
[答案]Because I want to change my working environment and seek new challenges.
[题目]—What starting salary do you expect?
—______________.
[答案]I'd like to start at ¥5000 a month.
[题目]Hiring the right employee ________ you ________ a thousand times over in high employee morale.
[答案]pays…back
[题目]I’m writing to ________ a position as a computer engineer in your company.
[答案]apply for
[题目]The candidate should dress in a manner that is appropriate to the position ________ he is applying.
[答案]for which
[题目]These tips may help you avoid ________ bad employees for your company.
[答案]hiring
[题目]We should take the degree ________ account when we recruit a new secretary.
[答案]into
[题目]You also should send a resume ________ the employer know more information about you. [答案]to let
[题目]You can try these methods to keep your interview anxiety ________ control.
[答案]under
[题目]You must ________ the annual certification of employment online within 15 days.
[答案]submit
二、翻译:从以下A、B、C三个选项中选出与英文最适合的中文翻译。

1. The old saying practice makes perfect applies to interviewing too.
[答案]B.古话熟能生巧对面试准备也是适用的。

2. A bad hire not just wastes your time and money, but also impacts the team spirit and company
morale.
[答案]B.招聘到不合格的员工即浪费时间和金钱,而且还会影响整个团队精神和公司士气。

3. The more familiar interviewing feels to you, the less anxiety you will feel with the process. [答案]A.你对面试越熟悉,在面试过程中你的焦虑就会越少。

4. Stress around interviews is often influenced by our assumptions we make to ourselves about the process.
[答案]C.我们自己对面试过程的揣测往往会影响面试压力。

5. We can’t possibly get the work done by October.
[答案]A.十月份前我们不可能做完这项工作。

二、阅读理解:阅读下面的短文,根据文章内容从A、B、C三个选项中选出一个最佳选项。

Stress around interviews is often influenced by our assumptions we make to ourselves about the process. Countering anxiety-provoking thoughts can help to lower levels of anxiety. I just messed up that answer, and there’s no hope. One poor answer normally does not knock a candidate out of consideration. An interview is like a test, getting an 85 or 90 might be good enough to get the job.
Visualizing success can improve performance and help ease anxiety. Always try imagining positive interactions with your interviewer, particularly in the hours just before your interview.
To some extent, relaxation techniques, such as progressive muscle relaxation or breathing exercises, can manage anxiety. If your anxiety around interview is excessive, you might consider seeing a doctor to develop effective countermeasures.
1. What often influences the stress around interviews according to the passage?
[答案]B. Anxiety-provoking thoughts
2. Does one poor answer in an interview influence a candidate to get a job?
[答案]B. No.
3. Can imagining success help a candidate to lower levels of anxiety?
[答案]A. Yes.
4. How can we reduce our stress around interviews?
[答案]A. Breathe deeply
5. When should we go to see a doctor according the author?
[答案]C. When we have too much stress around interview.
二、阅读理解:阅读下面的短文,根据文章内容从A、B、C三个选项中选出一个最佳选项。

The old saying practice makes perfect applies to interviewing too. Conduct practice interviews with a friend or family member, and ask for their feedback. You can also record or videotape your responses 【[答案]A. so】 you can review your answers and check your body language. Prepare answers to commonly 【[答案]C. asked】interview questions. Doing so will help you analyze your background and qualifications for the position.
Also prepare a list of questions you want to ask the interviewer. Remember, you aren't 【[答案]B. simply】 trying to get the job - you are also interviewing the employer to assess 【[答案]C. whether】 this company and the position are a good fit for you. The more you practice, the more self-assured you will feel walking in to the interview. Your answers will feel natural, and interviewers will be impressed by your 【[答案]B. confidence】.
二、阅读理解:阅读下面的短文,根据文章内容进行判断,正确写T错误写F。

Hiring the right employee is a challenging process for a company. A bad hire not just wastes your time and money, but also impacts the team spirit and company morale. A good hire, however, pays you back in employee productivity, successful employment relationship, and business culture enhancement. Here are certain rules that you can use to select the right employee. Design an effective advertisement. A clearly targeted ad attracts qualified candidates and
discourages others. You can make your ad more effective with a precise and specific job description.
Ask the right job interview questions. The purpose of the interview is to find out if the candidate is a strong fit to your business. By using a sequence of particularly designed questions, you are able to get a true picture of your potential employee.
Check backgrounds and references. Background checking helps you reduce risks and improve the overall quality of hire. You need to verify that all the presented, credentials, skills, and experience are actually possessed by your candidate.
1. Hiring the wrong employee is expensive, costly to a company, and time consuming. [答案]T
2. A company has to spend a lot of money hiring a right employee. [答案]F
3. An advertisement with a clear target will make all candidates lose courage. [答案]F
4. Well designed interview questions can help you know more about the candidates. [答案]T
5. Work experience is one of the primary things for an employer to verify in background checking. [答案]T
单元自测3 试题及答案
题目为随机,用查找功能(Ctrl+F)搜索题目
[题目] ______ you prepare cross training plans, you need to consider both the company benefits and the employee benefits.
[答案]As
[题目]—_________________________________.
—Everything is going smoothly.
[答案]How is everything going?
[题目]—_________________________________.
—In total, it should be about 15,000 RMB for the three-daytraining.
[答案]How much have you budgeted for the training?
[题目]—_________________________________.
—It might be a good idea to read some simplified books first.
[答案]What books would you recommend?
[题目]—Any suggestions for the project?
—_________________.
[答案]I advise you to put more hands in this project.
[题目]—Should I leave earlier tomorrow morning?
—_________________.
[答案]Yes, it’s better to leave earlier to avoid the morning traffic.
[题目]According to theirfeedback sheets, the participants are all _____with the training. [答案]satisfied
[题目]American young people would rather ______ advice from strangers.
[答案]get
[题目]Anyone who has worked here for over three years is for sick pay.
[答案]eligible
[题目]Does his absence to your work?
[答案]make a difference
[题目]How many players does a baseball team?
[答案]consist of
[题目]Participants have _____the Productivity Analysis Worksheet.
[答案]completed
[题目]The training is _____positive results on the job they are presently _____.
[答案]bringing about, doing
[题目]We need to carry out a proper of the new system.
[答案]evaluation
[题目]Write the telephone number down you forget.
[答案]in case
二、翻译:从以下A、B、C三个选项中选出与英文最适合的中文翻译。

1. By the following week, when he’s on his own, he feels he has a pretty good idea of what he needs to do, and how to go about it.
[答案]C. 到第二个星期,当他独立工作的时候,他感到对于自己需要做什么以及如何开始做非常清楚。

2. We can’t possibly get the work done by October.
[答案]A. 十月份前我们不可能做完这项工作。

3. When you start a job, you must stick to it.
[答案]A. 一旦你开始了一件工作,你就得持之以恒。

4. Will you be involved in opening the new office?
[答案]B. 你会参与开设新办公室的工作吗?
5. They have disagreement on the plan of celebrating the founding of the community.
[答案]B. 他们对庆祝公司成立的方案有异议。

二、阅读理解:阅读下面的短文,根据文章内容从A、B、C三个选项中选出一个最佳选项。

PPHC and Gooseneck are two organizations that do similar community work. Each has hired a new staff member to make contact with and provide services to new parents.
Elainehas accepted a job with PPHC. She has a degree in psychology but has never done this type of work before. On her first day, after showing her to her desk and introducing her tocolleagues, the director gives her a town map and a list of the names of the families she will be responsible for, and wishes her luck. After lunch, Elaine sets out to contact the families, worried about what she’ll do or say when she meets them.
Mark has a degree similar to Elaine’s, an d has just been hired by Gooseneck. On his first day, he learns thathis job will consist of training for the next week. Mark spends two days going on family visits with experienced staff members, and discusses with them what they did and why. He role-plays some situations with other staff members, and gets some direct instruction from them. By the following week, when he’s on his own, he feels he has a pretty good idea of what he needs to do, and how to go about it. And he knows that his training will continue.
Which situation would you rather be in, being thrown into the thick of things with no trainingor being trained to preparefor the work you’re going to do?
1. What are PPHC and Gooseneck?
[答案]C. They are two organizations that do similar community work.
2. Which degree does Elaine have?
[答案]A. Psychology degree.
3. Which of the following statements is TRUE according to the passage?
[答案]B. Markhas a clear idea of his job after the training.
4. How is Mark trained to be prepared for his work?
[答案]C. Both A and B.
5. What is the main idea of the passage?
[答案]A. The importance of training.
二、阅读理解:阅读下面的短文,根据文章内容从A、B、C三个选项中选出一个最佳选项。

Want to keep your staff motivated about learning new concepts? The quality and variety of the employee training you provide are keys for motivation. Reasons to【[答案]A. offer】
employee training are many, from new-hire operational training to introducing a new concept to a work group to installing a new computer system.
【[答案]C. Whatever】 your reason for conducting an employee training s ession, it’s critical to develop the employee training within the framework of a comprehensive, ongoing and consistent program.This employee training program is essential to keep your staff motivated about learning new concepts and【[答案]B. ultimately】 keep your department profitable.
A complete employee training program includes a formal new hire training program with an overview of the job expectations and performance skills【[答案]B. needed】to perform job functions. A new hire training program provides a fundamental understanding of the position and how the position fits within the organizational structure. Another aspect of a comprehensive employee training program is continuing【[答案]C. continuing】education. This is an important function in order to keep all staff members current about policies, procedures, and the technology.
二、阅读理解:阅读下面的短文,根据文章内容进行判断,正确写T错误写F。

Cross training is training an employee to do a different part of the organization's work. Training worker A to do the task that worker B does and tra ining B to do A’s task is cross training. Cross training is good for managers because it provides more flexibility in managing the workforce to get the job done. On the other hand, cross training has some benefits for the employees as well. It lets them learn new skills, makes them more valuable, keeps them stimulated and reduces worker boredom.
Cross training can be used in almost any position in almost any industry. I cross trained some of my design engineers to go on field installation trips and get first hand knowledge of how their designs worked, or didn’t work, in the field. Cashiers can be trained to stock shelves and stockers trained to cashier. This allows you to quickly open additional registers if the customer queue gets too long.
As you prepare cross training plans, you need to consider both the company benefits and the employee benefits. Carefullyselect the employees to be cross trained. Some people like to learn new things. Some are more comfortable sticking to what they know. Don’t decide which employees are ready for a change based on their age or performance.
1. Cross training is training an employee to do a different job in a different company. [答案]F
2. Cross training is beneficial not only for managers but also for employees. [答案]T
3. Cross training can apply to almost any position and almost any industry. [答案]T
4. Not all employees are suitable to be cross trained. [答案]T
5. You can decide which employees to be cross trained according to their age. [答案]F
单元自测4 试题及答案
题目为随机,用查找功能(Ctrl+F)搜索题目
[题目]______ the feedback is very helpful for planning future meetings and events.
[答案]Getting
[题目]—__________________________ ?
— It will be held on the 3rd floor of Shakiraton Hotel.
[答案]What is the address of your speech
[题目]— How do you think of the theme of our event?
— ________________.
[答案]It’s pretty good.
[题目]—Let’s make plan first for our events, shall we?.
— ________________.
[答案]OK, let’s do it.
[题目]— What kind of event are you going to plan?
—________________.
[答案]A birthday party for my brother.
[题目]— Your plan is perfect and I believe that it will be a great success .
—________________.
[答案]Thank you very much.
[题目]Are you familiar ______the saying, it’s not what you know, but who you know? In event planning, networking is key!
[答案]with
[题目]At the end of the day, you want all attendees _____ your event to remember this key message that you’ve spent a long time reinforcing.
[答案]leaving
[题目]He keeps on his focus on______ money.
[答案]making
[题目]Let’s ______ our plan.
[答案]start
[题目]The success of our event is____ to the sponsor.
[答案]related
[题目]They have disagreement __the plan of celebrating the founding of the community.
[答案]on
[题目]This involves ______ the high-level reasoning behind your intentions for the event. [答案]identifying
[题目]We should keep in mind______ the feedback is very helpful for planning future meetings and events.
[答案]that
[题目]Your long-term success in event planning will be based______ the experience you had. [答案]on
二、翻译:从以下A、B、C三个选项中选出与英文最适合的中文翻译。

1. Whether it’s an anniversary, a sporting event or a retirement party, and no matter how much time you have, your event’s success is in the detail.
[答案]A.不论是周年庆典、体育赛事或者退休会,也不论你有多少时间,你的活动的成功在于细节。

2. They have disagreement on the plan of celebrating the founding of the community.
[答案]B.他们对庆祝公司成立的方案有异议。

3. You want all attendees leaving your event to remember this key message that you’ve spent
a long time reinforcing.
[答案]A.你希望所有的参加者离场后都会记得你曾经花了很长时间来强调的这个关键的信息。

4. This involves identifying the high-level reasoning behind your intentions for the event. [答案]C.这就包括了弄明白你举办次活动目的背后的高层次的推理。

5. I think what should be done is to create more job opportunities for students.
[答案]A.我认为我们更需要为学生们创造更多的工作机会。

二、阅读理解:阅读下面的短文,根据文章内容从A、B、C三个选项中选出一个最佳选项。

Successful and memorable events don’t just happen. Organizi ng and holding an event takes planning. Whether it’s an anniversary, a sporting event or a retirement party, and no matter how much time you have, your event’s success is in the details.
There are some suggestions for you to hold a successful event. Decide upon your target audience. The first thing is you should know who your target audience is. From this all the other decisions will fall into place in terms of format, content, prices, location etc.
Make a list of details. When you hold an event, you need to consider everything, from program content, lighting, food serving, transportation to parking and safety. Making a list will ensure you don’t overlook things.
Have a clear purpose. When you plan an event, you should clearly define. its purpose, because the following decision should support it.
Do not clash. Check the calendar. Don’t clash with holidays or popular vacation times. Know your limitations. You should be aware of your weakness such as budget or time. If you decide to hold an event in a week’s time, plan for a more familiar affair. If it’s a big event, prepare several months ahead. If the budget is small, you may have to a lot of
do-it-yourself work.
1. Which of the following statement is NOT true according to the passage?
[答案]C. Know the limitati on means you should know the audience’s limitation.
2. Which is not the factor of holding a successful event?
[答案]C. A invitation
3. According to the passage, what is the key factor to make your event successful?
[答案]B. Details.
4. What is the best title for this passage?
[答案]C. How to plan successful events.
5. What is the purpose of making list of details?
[答案]A. Make sure not overlook things
二、阅读理解:阅读下面的短文,根据文章内容从A、B、C三个选项中选出一个最佳选项。

Successful events don't just happen - they're the result of【[答案]B. planning】. The 【[答案]A. bigge】the event, the bigger the plan. Just because Christian events are usually run by volunteers doesn't mean you can get away with less planning. The more effort you put in beforehand, the more successful your event will be. Here are the key issues you need to think about when planning your event.
1. Choose an event people want to come to. You don't want people coming to your event just because they're supporting their church. You want them to come because they want to be there, because the event is so compelling they can't afford to【[答案]C. miss】it.【[答案]C. Whether】it's a concert or teaching event, a visiting speaker or a drama production, make sure the content will【[答案]B. appeal to】the people you expect to be there...........
二、阅读理解:阅读下面的短文,根据文章内容进行判断,正确写T错误写F。

USE THESE 5 (OF 10) TIPS TO START YOUR EVENT PLANNING CAREER
STEP 1 – Get experience and volunteer your time in different event services. There are so many aspects of events including, working for a graduation event, a sports competition, volunteering for nonprofits, and working for an established event planner. Your long-term success in event planning will be based on the experience you had.Make sure you have some solid skills in:
* Verbal and written communications
* Organization and time management
* Negotiation and budget management
* Creativity, marketing, public relations and more
STEP 2 – Move into a position with some responsibility. Instead of just volunteering, become the fundraising chair for a nonprofit, become a catering manager, or take on a
lead-planning role at an event planning company.
STEP 3 –Are you familiar with the saying, it’s not what you know, but who you know?In event planning, networking is key! Wherever you go, collect contact information for the people you meet.
STEP 4 –Create an event album. Showcase your work with photos, booklets, and invitations of the events you’ve worked on. Organize each piece in a book to easily present your experience and event stories. Most people are visual so paint the picture for them!
STEP 5 –While you’re gaining valuable event planning experience, you can also become a certified event planner. Join some training and try to get planner certification from some institutions. It’s also helpful to keep up with industry trends and establish contacts within the industry.
1. You can plan a success event if you have experience. [答案]F
2. You will move into a position with some responsibility only through volunteering. [答案]F
3. Networking is the key to event planning. [答案]T
4. Create an event album means taking photos in the event. [答案]F
5. You can become a certified event planner as well when you gain valuable event planning experience. [答案]T
单元自测5 试题及答案
题目为随机,用查找功能(Ctrl+F)搜索题目
[题目]____ face-to-face interviews, questionnaires are cheaper for collecting data from a large number of respondents.
[答案]Compared to
[题目]—_________________________________?
—Twice a week.
[答案]How often do you use our company’s product
[题目]— Our company is doing a customer service questionnaire .May I take you a moment?—________________.
[答案]By all means
[题目]— Thank you very much for answering our questions. It really helps our market research a lot.
— _______________.
[答案]It’s my pleasure.
[题目]— What’s your view on our questionnaire?
—________________.
[答案]First of all .We’d better change our question order.
[题目]— Would you mind filling the questionnaire for me?
—________________.
[答案]No problem. Just give me your questionnaire.
[题目]Customers ______ refuse to filling the questionnaire are not permitted to buy the product. [答案]Who
[题目]I’d like to_______ that the staff member who served me didn’t really seem to know what he was doing.
[答案]point out
[题目]Our company will _____the customers’ suggestions.
[答案]respond to
[题目]Questionnaires are easy to _____.
[答案]analyze
[题目]Questionnaires are not suitable_____ some people.
[答案]for
[题目]The Jiahe Community Service Center is about to ______ service for residents.
[答案]provide。

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