宾客满意度调查(中英文)
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5
4
3
2
1
Yes是No否
请您评价到达后的的总体满意度
Please rate your overall arrival experience 522
9您的入住手续办事效率高吗？
Was your check-in fast and efficient?
88
您的预定信息是否正确无误？
Were reservations made according to your preferences and requirements?819接待人员是否微笑着为您服务？Were you promptly greeted with smiles?99
请对您下榻的客房予以总体的评价
Please rate your overall in-room experience 4217床铺的舒适度如何？
Rate the comfort level of the bed?31
1
5您对客房的卫生状况满意吗？
Were you pleased with cleanliness of your room?
77
您房内的设施是否井然有序而且便于使用？
Was everything in your room well organized and easily accessible?617照明是否充足，使房间适合工作？
Was lighting sufficient to make your room conducive for work?77互联网连接是否方便快捷？Was internet access fast and easy?66我们如何才能让客房变得更舒适更愉快？
How may we enhance your comfort and enjoyment in your room?
66
请对您在我们酒店下榻期间使用的商务中心予以总体评价Please rate your overall experience in hotel business centre that you have visited during your stay with us
4127我们的服务Our service
42
6我们的技能和知识Our skills and knowledge 426我们的设备Our equipment
4
1
5
Guest Satisfaction List of City Inn Happy Valley 2007年5月份(200700608-20070614)客人满意度调查表
Question问题
Satisfaction满意度
Total 总
计
客房
ROOM EXPERIENCE
商务中心BUSINESS CENTRE
登记入住手续
CHECK-IN EXPERIENCE。