人力专业英语对话ENGLISH FOR HRM

ENGLISH FOR HRM
Name ___________ Student No.____________
公平薪酬Fair Pay
Dialogue 1
A: Have you heard anything about Markheed Inc.? They have called me back for an interview, and I am considering taking a job with them.
B: Well, to start with, Markheed Inc. has a reputation for being one of the best employers in the field.
A: The best, huh? With so many companies out there, how did they establish themselves in such a solid position on top?
B: First of all, they have an excellent benefits package for all employees, even the maintenance staff have health and dental coverage.
A: Really? What about the pay rate? Are the wages pretty high?
B: From what I hear, they are very reasonable. A lot of the prestige the company has built is because they have attracted some high-profile employees with their incentives.
A: Well, what about the work environment? Not everyone is motivated solely by money?
B: It's a great place to work. They give you fair pay and benefits, and a lot of room to grow. I think if they offer you a job, you should definitely take it.
Dialogue 2
A: Are you working overtime again? Over the last two weeks, you have worked overtime every day without a break! Your company is draining the life out of you!
B：I know, but I don't have a choice. My boss has complete control over our work schedules. I haven't made it out of the office before 9 pm a single day this week!
A: Well, I hope they're paying you the big bucks for all this work. . . .
B: No, not exactly. ... I am working for minimum wage. And they don't give extra pay for overtime. Overtime is our own time.
A: What?! Isn't there a law against that? I think there is some legislation that requires employers to give their employees a fair rate of wages. You should know your rights \ If you are putting in so many hours, they should give you some kind of compensation.
B: They do give bonuses at the end of the year for the employees with the highest productivity numbers . . . but frankly, it's not much of an incentive. They give us a bonus of $ 10.
A: That's just wrong! Why don't you just quit?
B: I would, but I am afraid maybe I wouldn't be able to find another job. I don't have very many job marketable skills . . . there aren't so many jobs I am qualified for.
A: It sounds like any job would be better than the one you have now!
人员招聘Recuiting Peronnel
Dialogue 1
A: Did you meet the new girl in our sales department? She is taking the place of Maggie during her maternity leave.
B: Did they finally fill that post? How come I haven't seen her? She must have not been inducted just yet.
A: I guess not, they haven't officially introduced her to the whole staff yet. She barely started yesterday. B: Is she just working temporarily? What are they going to do when Maggie comes back from leave?
A: If the new girl is competent, maybe they'll promote her when that time comes.
B: That would be a nice little reward, now wouldn't it?
If that happened, Maggie would just fume ！
A: You're right. If they promoted her for working in Maggie's spot a few months, it would probably affect everyone's morale.
B: It's the management's decision, I guess. Anyway, she's new. She'll probably need someone to show her the ropes. Let's go to talk to her now'！
Dialogue 2
A: I wish our competition would quit poaching our people! When Susan resigned last week to work for Sunburst, she was our fourth employee to leave us for them'
B: Have you ever considered that perhaps we have a morale problem among our employees? If everyone is discontent with their work, of course they won't stick around.
A: Well, those who do leave will soon find out the grass isn't as green on the other side of the fence as they thought it was. I know Sunburst is suffering from inbreeding.
B: Inbreeding is a big drawback from snitching most of their employees from only one or two companies.
A: With Susan leaving, we should probably look to take someone new on board.
B: Our human resources department is working on it. It's not easy to recruit new employees every few months I It's hard to find qualified people.
A: Maybe we should start shopping around the competitor's people ！
退休Retirement
Dialogue 1
A: Are you free next Thursday?
B: Yeah, why? Is there something going on Thursday?
A: A bunch of us at the office are planning a retirement party for Bob. He's been with the company for ages, so everyone was really surprised to hear that he took early retirement.
B: Bob is retiring? Wow, that's news to me. ... I had no idea Bob was that old. Retirement's still 65 , right? A: Retirement age is still 65, but I think more and more people are retiring earlier. I think Bob's in his upper 50s already. He just looks pretty young.
B : Wow. I thought he was early 40s, tops. Why would he want to retire so soon?
A: Well, I think if you've prepared well and kept good savings, retiring early can give you a lot more time for travel and other activities. You should get out and enjoy life while you still can, don't you think?
B: I guess if you have a healthy 401 K plan, why not retire a few years early? So what plans does Bob have for his new life after retirement?
A: He's been bringing in travel brochures to the office and talking about all these
exotic places like Fiji and Hawaii. ... I have a hunch he'll take a second
honeymoon with his wife to some sunny paradise. . . .
Dialogue 2
A: How are the benefits for your new job?
B: It's the standard package, dental and health, but the best thing is the retirement plan. Our company has a
matching contribution program, which means my monthly deposit into my 401 K plan is matched by the company, dollar for dollar.
A: Really? That's quite a substantial assistance from your company for your future planning. After thirty or so years in the work force, you'll have a hefty sum left over for your retirement.
B: Yeah, I'll have a sweet little nest egg waiting for me. My 401 K isn't my only savings plan, though. My wife and I also got a stock portfolio that is earmarked for our retirement.
A: You certainly are well prepared I Your golden years will be quite golden if the stock market keeps doing well. . . .
B: We hope to have a little money laid away. That way, we can really enjoy our retirement. Maybe I might even be able to take an early retirement: we might do a little traveling if we want to : and , heaven forbid , if we do have some health problems , at least we'll be financially secure to be able to pay for medical treatment.
合作关系Partnership
Dialogue 1
A: Mr. Hughes? Do you have a minute? I would like to discuss something with you.
B: What can I do for you?
A: I was wondering, I have heard from many of my co-workers that your knowledge and experience in international markets is phenomenal. Also, I've heard the rumor that you speak fluent Japanese. Is that right?
B: Yes, that's right. I do speak decent Japanese.
A: Right now I'm working on a product launch project to open up our Asian market. We have several upcoming events to take place in four Japanese cities. We'll be heading to Tokyo next month to get things started. What I'd like to talk to you about is joining our team to help bring this project to completion.
B: Exactly what kind of help did you have in mind?
A: We are looking for someone who is familiar with the market and cultural issues to act as an advisor to our marketing staff. We'd like to set up a partnership, where we can help each other.
B: So if I help you as a consultant, what's in it for me?
A: We could give you an onsite office, as well as potential to develop your own contacts in Japan. At the same time, after helping with our project, we'd be willing to split our profit with you.
B: What kind of an arrangement are you thinking about?
A: You would have a share of 30% of our profits from the launch events. So, what do you say, are you willing to work with us?
B: It sounds like a great offer. Give me a little time to think it over, and I'll get back to you by the end of the week.
Dialogue 2
A: I heard that you're now working hand in hand with Michalsen Labs. How is the marriage of your firms working out?
B: It's not a match made in heaven, but we're trying to make it work. In the beginning, everyone was really gung-ho about our two teams working together. After all, Michalsen's got a lot of resources that we don't normally have access to. But I think our honeymoon period was over after they started making some very unfair demands of our staff.
A: What kind of demands?
B: They aren't willing to shoulder the burden equally. Partnership should mean both of our teams contribute equally, but they are not willing to give 100% . For example, they expect our team to put in overtime nearly every day, but they're out the door at 5:30 every day.
A: That doesn't seem very fair. . . . Did you discuss how the workload was going to be divvied up before you agreed on partnership?
B: See, that's one of the problems. We jumped into this relationship too soon, so there are a lot of things that haven't been clearly spelled out. Like responsibilities and profit sharing. . . .
A: That's a dangerous situation. You've got to put everything in writing up front, or else later on, you could have some bad feelings between the two companies if expectations are different. It's no good to have bad blood between you afterwards .
B: You're right.
简历Resumes
Dialogue 1
A: Could you do me a favor and proofread my resume before I send it out to the human resources department? B: Sure, let me take a look. . . . Personal Information, Education, Experience, Training. ... I think you should add another section for Language. You speak three languages, so you might as well put that on your resume.
A: But languages don't have anything to do with engineering. Shouldn't everything I put on my resume have something to do with my field?
B: Not necessarily. I think people would be impressed by your language abilities. It says something about your level of intellect and experience. Also, I think human resources directors want to see more of a well-rounded person in a resume.
A: It's just a piece of paper, you think that they can tell if I am a well-rounded person by looking at it?
B: Well, you're right, the resume is limited in how much it can tell someone about a person. That's why job interviews are important to let people know the real you that they can't see from a piece of paper. But resumes can be helpful in explaining things and giving a good impression to a potential employer.
Dialogue 2
A: Let's review the CVs we received last week for our vacancy in the financial department. What have you got? B: Take a look at this one. . . . Experience, three years in accounting for a large marketing firm, before that she worked entry level in banking management. Looks pretty impressive. What do you think?
A: Her education background is also quite outstanding. She graduated with her Bachelor's degree from Harvard in Finance, later got a master's degree from Stanford. Looking just at that, I'd say she's qualified.
B: Maybe a little overqualified. . . . She might have higher salary expectations. Also , she hasn't listed any personal information. We don't know her marital status, whether or not she has children. Why, she didn't even put her birth date on the CV! No picture either. . . .
A: Oh, didn't you know? She's an American. Generally Americans will not put those types of personal statistics on their CVs. That's the difference between a CV and a resume.
B: Why don't they put those vital statistics on their resumes?
A: Because America has many laws to ensure equality and prevent discrimination ,
Americans are not required or even expected to put information of such a personal nature on their resumes. The purpose is to prevent discrimination in hiring based on age, gender, or marital status.
B: Oh, I didn't know that.
A: An American employer would never even ask for a photo on a resume.
求职面试Job Interviews
Dialogue 1
A: Hello Mr. Jones, please have a seat. Thank you for coming in today. I have read your resume. You completed University in England?
B: Yes, I went to Cambridge. After graduation, I started right away into the advertising industry. Later, I made a bit of a switch to focus on marketing research.
A: So, what experience do you have?
B: I have ten years marketing experience. This includes both entry level and management positions. In my last position, I worked my way up to being director of the marketing department.
A: I can see that from your resume. Your last position was marketing director for a pharmaceutical company, is that right? Later, why did you decide to leave your former post?
B: I felt after five years in one place, I was ready for something new. I would like to have a job that is challenging, something that I can see and do new things every day. I loved many things about my former job, and I left with amiable feelings on both sides. I was just ready for something new.
A: I see. Do you want to work full-time or part-time?
B: I would rather work full-time.
A: I'll make note of that. Now, what are your salary expectations?
B: I am willing to negotiate, but I expect at least $ 40, 000 a year.
Dialogue 2
A: Thanks for coming in on such short notice. Did you find our studio okay?
B: Oh, yes, it was very easy to find with the directions you gave me.
A: Good. Well, let's get right into your interview. We're looking for someone who will be able to work on a part-time basis only.
B: That's no problem. I can work either part-time or full-time, but I actually prefer something part-time.
A: Tell me a little bit about your qualifications. We've already had over fifty applicants for this position. What sets you apart from all the other candidates?
B: I think something I can offer that is different from everyone else is that I can speak several languages fluently. I have experience in intercultural communication, and I can help your station to reach a wider audience.
A: Have you ever worked in broadcasting before?
B : I have done some work in print media , but this will be the first time to do broadcast media. Even though it is new for me, I learn really quickly. I have confidence I can get the hang of things in no time at all.
A : Would you mind giving us a demo right now?
B: No problem! I'd be happy to.
职业女性Women in the Workforce
Dialogue 1
A: Do you think discrimination against women in the work force is still prevalent even today?
B: From my own experience as a career woman, I would have to say that while things are better now than they used to be, it is still a widespread problem. Society is changing, but there is still a glass ceiling for women in many career tracks.
A: Do you think the glass ceiling phenomena is because of traditional social customs? Or are there more issues coming into play?
B: I think it's a very complicated issue. A part of the difficulties women have advancing in the work force are
due to few opportunities and many male managers. Don't underestimate the good ole' boy system. Men have power, so it's easier for them to stay in power.
A: What about affirmative action? Hasn't legislation changed a lot of the male hierarchy?
B: Affirmative action has given us management quotas and bans sexual discrimination, but it's still a man's world. Dialogue 2
A: I am totally fed up with my boss. He has crossed the line one too many times with his sexist comments. This time I am really going to report him for sexual harassment.
B: What happened? Did your boss say something to offend you at work?
A: He constantly lets inappropriate things slip out, referring to the women employees as "girls" or calling us "sweetheart" or "darling". I doubt any of my male colleagues would stand for such treatment.
B: Don't you think you're overreacting a little? Calling you by nicknames shouldn't be so bad. . . .
A: You're missing the point. It's about respect. He treats us with such a patronizing attitude, as if we are not equal or not as serious as our male co-workers. It's his attitude that needs to be changed, not just his words.
B: That's what you get for working in a male-dominated field. I think you'll find that most male bosses in your industry are already conditioned to treat females in this way. You probably won't be able to change him.
歧视Discrimination
Dialogue 1
A: Half of all the new executives hired in the next six months must come from minority backgrounds. New company policy is to eliminate any kind of discriminatory attitudes that may have been prevalent in the past.
B: What is that? Some kind of new affirmative action? You know I am strictly against any kind of quota system. It just doesn't seem fair to hire someone for his race and not for his qualifications and experience. . . .
A: That is the point exactly! If you look at our current mix of managerial level staff, 98% come from a majority background. We're just too homogeneous. How many qualified and experienced minorities were turned away because of the color of their skin or the sound of their accent? I believe that it's time for a change. If we need a quota system to help us put that change into effect, then so be it.
B: Quotas may force us to be more heterogeneous, but they can't guarantee a high quality of staff. And diversity is not all it's cracked up to be, either. . . .
A: What do you mean?
B: For one thing, diversity usually brings contention. We'll suddenly be dealing with all kinds of issues and conflicts that were never a big deal before. One small example is bilingualism and multiple language printing of company materials. That's costly and inefficient, but sometimes necessary when you bring minorities into the picture. I've seen it happen to companies before.
A: Diversity may not be the most efficient, you're right. But it brings other things to the table. You say conflict, I say creativity. You say inefficient, I say innovation. We need more than one way of doing things I
Dialogue 2
A: How's the job search going? Any luck?
B: I'm getting pretty fed up with how much discrimination there is in the workforce these days. . . .
A: What do you mean?
B: I mean that every time I send out a resume and get a call back for an interview, they immediately change their minds as soon as they see the color of my skin. I'm thinking that it just might save everybody's time if I sent a picture with my resume first to let them know I'm not a blonde haired, blue-eyed American. I'm 100% American, but it just so happens I come from Asian ancestry, so I don't look any different on the outside.
A: So because of your heritage, people won't give you a chance to be an English teacher?
B: Nope. ... I am perfectly qualified, English is my native language. Heck, I even went to University for four years to become an English teacher. But here, it's the outside appearance that is more important than any kind of ability.
A: That's right. You can see any Joe Blow off the street with the right looks get a ton of jobs, but if you don't fit the stereotype, you're outta luck.
福利Welfare
Dialogue 1
A: The company that Chad works for really takes care of him.
B: What do you mean?
A: Well, not only does he have 2 weeks vacation every year, but he also has sick leave which includes 5 optional days off a year for mental health days.
B: Mental health days? Jeeze, I wish my company had some plan like that. Sometimes the corporate world cares more about money than anything else. I think it's great to see some companies, like the one Chad works for, that are caring about the quality of life of their employees.
A: No kidding. Chad's company also has a gym in their office building to encourage all employees to keep fit. They provide medical and dental insurance for all full-time workers, and they also organize company social gatherings.
B: Like what kind of social gatherings?
A: Once a year they'll have a company picnic, they also sponsor a company Christmas party and New Year's party. They focus on continuing education by having 8 company -wide training events every year, and encouraging staff to apply for conferences and training meetings outside the company.
B: Wow, the welfare of the employees seems top priority to management. . . .
A: Needless to say, company morale is very high. . . .
Dialogue 2
A: Thank you all for coming to our monthly staff correlation meeting. Today we have a lot of new things to introduce to you all, there will be a lot of changes in company policy to accommodate better employee welfare. . . .
B: Employee welfare? What all does that include?
A: In the past, our welfare program has consisted of benefits packages only, meaning partial health insurance coverage and retirement plan. But we hope to boost morale by increasing incentives and adding additional welfare considerations.
B: What kind of considerations are we talking about?
A: It is proposed that from now on, employees will be given 10 paid sick days, in addition to their 2 week vacation periods. They will also be encouraged to maintain proper physical health with a company sponsored aerobics class on Friday nights. We have also consulted with the human resource department and have hired a new liaison between management and employees. Let's all welcome Ms. Michelle Cain to our team as our company's ombudsman.
B: Our company now has an ombudsman?
A: Yes that's right. From now on , whenever you have a question or concern regarding anything that happens during the work day, Ms. Cain will be your advocate. If you believe there is anything inappropriate or unfair in the management practices, the ombudsman will be the first person you seek. She will maintain fairness, equality, and an orderly and efficient work place. Her job is to have your best interest at heart.
工会Labor Unions
Dialogue 1
A: Labor relations have been getting heated over the last few days. There's even talk of a strike if contract negotiations don't go smoothly.
B: I would hate to see the negotiations go sour, because the last thing we need is more trouble from the labor union. What do they want this time?
A: They are demanding another raise for full-time employees and more vacation days. They claim there's an increase of work-related stress, so there ought to be some kind of compensation for higher pressure on the job. B: Hasn't it always been stressful? Why make demands now?
A: With cutbacks after the recession, there is more workload per employee, so in actuality they do have more stress now than in the past. I just don't know if it warrants a pay raise for everyone.
B: I guess the labor union seems to think so.
Dialogue 2
A: Did your company go union? I heard that many companies in our industry are being unionized, so it's getting harder and harder to compete on a level playing field.
B: Yes, we're hopping on the bandwagon and signing up for the union. Mostly people are pretty happy about it. ...
I guess it depends on if you are in management or in the labor force.
A: Management isn't looking on the labor unions too favorably, I'd guess. I don't blame them. . . . Labor unions can really put the squeeze on the executives.
B: Sure. . . . But it's probably better for the workers, because the union's whole purpose is to look out for the little guys. The only way that the little guys can take on the big bosses is if they unite. Labor unions are all about getting a voice for the underdog.
罢工和示威游行Strikes and Demonstrations
Dialogue 1
A: Do you have the day off today? How come you're not at work now?
B: I don't have the day off. Our labor union is staging a nationwide strike today, all of the workers in our department are supporting the labor union by participating and not going in to work this week.
A: Are you serious? Why would they have to go to such extreme measures like a strike? Doesn't your company have a pretty good corporate image? I'll bet the folks at headquarters are going nuts over something as serious as a strike. . . .
B: It happens quite often, actually. Whenever there arises a dispute between the union and the executive group, the first thing they do is to call a strike. Usually it only lasts a day or two before both sides can come to an agreement and we start work again. Anyhow, it's a nice, unanticipated holiday. . . .
Dialogue 2
A: Did you hear what's going on downtown today? All the workers from the factory are staging a demonstration in the streets. Not one of the two thousand employees showed up for work today, and they have gathered outside the city hall to demand better working conditions for all factory employees.
B: Wow, sounds chaotic. . . . two thousand people in the streets carrying picket signs and shouting slogans. What gave them the motivation to finally organize and call management on the substandard working conditions?
A: I think they gained courage after the mayor's speech last week on equality and opportunity for all town citizens.
Anyway, the sentiments have been brewing for quite some time. I mean, we all know the working conditions at the factory are quite horrendous.
B: So what kind of demands do they have? What are they asking for specifically?
A: They want raises and medical insurance, and I think they want to clean up the factory's safety hazards. That's probably the most important issue.
管理人员培训Management Training
Dialogue 1
A: Here at Brookstone, we hire for attitude, but we train for ability. What that means is our employee base is made up of a team of hardworking go-getters, who have the right stuff to learn and develop their skills continually.
B: What kinds of training programs are available to staff?
A: Our training focuses on leadership development. We have one specific course that is called our Management Success System, or MSS. We don't just teach technical aptitude, but we also allow our managers and supervisors an in-depth learning experience that includes a three-month leadership course. The program's focus is to help our management team develop a global view of our company, so our future senior leaders will know the issues facing our industry and be prepared to be an effective leader of a worldwide organization.
B: It sounds like a really rigorous program. It's not easy to cultivate globalized leadership. Which employees are eligible for the training course?
A: There is a competitive selection process. Participant criteria includes a high performance record, positive feedback by peers and supervisors, and a desire to participate and advance in the company.
Dialogue 2
A: Welcome everyone to the first session of our leadership workshop. As you all know, you've all been hand-picked by senior staff management to participate, and from your performance reviews, I know you're the cream of the crop. I hope you all appreciate the opportunity to work on your management abilities, and become further indoctrinated in our company culture and business plans. To start with, do we have any questions?
B: Excuse me, yes. ... I would like to know a little more about our schedule for the training. What days will we be meeting? How long will the training sessions take? How long will the course last? Is there homework?
A: We will meet weekly on Thursday mornings. Each session will last three hours, and the course has a duration of three months. You will have assignments that will require out of class time to complete. This training course is a comprehend sive and intense preparation for you. The participants of this course are the future leaders of this corporation , with a great percentage of the graduates going on to promotions into the senior management circle. Our goal is to equip you with all the skills and understanding of a multinational company that will enable you to be an effective leader.
研究会/研讨会Seminars/Workshops
Dialogue 1
A: What did you learn at the workshop you went to yesterday? Do you think it was worth the investment to go? B: Yeah, I really got a lot out of the session. The workshop topic was resolving personnel problems. It was led by a professional human resources director. The teacher had a lot of expertise, and I think we were all given a really good base to start with.。