ISOTS16949QualitySystems(PPT132)
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16
ISO/TS 16949
4.1.1.4 Continuous Improvement cont’d
- value analysis, - benchmarking, - analysis of motion/ergonomics, - mistake-proofing.
NOTE 2 Guidelines for quality improvement are given in ISO 9004-4
Measurements Computer-aided design Research and development Subcontractor development
Comment New Partly New Paragraph c new New
Partly New New Partly New New Partly New
9000
10
ISO/TS 16949
Element 4.1.2.2.2 4.1.3.2 4.1.5 4.1.6
4.1.7 4.2.4.2 4.2.4.6 4.4.2.3 4.6.2.2
Description
Shift resources
Management Review - supplemental Analysis and Use of Company Level Data Employee motivation, empowerment and satisfaction Impact on society
ISO/TS 16949
Quality Systems - Automotive Suppliers - Particular
requirements for the application of ISO 9001:1994
5
ISO/TS 16949
This document follows the same structure as ISO 9001: 1994, with some additional requirements drawn from the following documents:
6
ISO/ TS 16949
The elements of the ISO/TS are closely aligned with the elements of the four automotive standards.
Most of the elements of the ISO/TS can be traced to a minimum of one of the four automotive standards - many elements can be traced to all four standards.
* relocated from 4.2.5; more explicit about quality policy objectives
17
ISO/TS 16949
4.1.2.1.3 Quality responsibility Management with responsibility and authority for
AGENDA
ISO / TS 16949 Update ISO 9001:2000 Update ISO 14001 Update Enhanced Surveillance Audits Highlights of IASG Sanctioned QS-9000:98 Interpretations (Nov. 1, 1999) AQSR Review Registration Process Question & Answer
14
ISO/TS 16949
4.1.1.4 Continuous Improvement
Continuous improvement in quality, service, cost and technology shall be provided for in the Quality Policy.
– QS-9000 Quality System Requirements, Third Edition – VDA 6, Part 1: Quality System Audit – AVSQ’94 Guida per l’applicazione (guidelines for use) – Evaluation Aptitude QualitéFournisseur (EAQF 94)
2
ISO / TS 16949 Quality Systems
ISO/TS 16949
What is it?
ISO/TS 16949 is an ISO Technical Specification prepared by the International Automotive Task Force (IATF) and representatives from ISO/TC 176, Quality Management and Quality Assurance, and its subcommittees. Particular requirements for the application of ISO 9001:1994 are incorporated into ISO/TS 16949.
4
ISO/TS 16949
FIAT IVECO
PSA (Peugot Citoen) RENAULT FIEV
ADAM OPEL AUDI BMW DAIMLER BENZ FORD WERKE VW
CHRYSLER FORD GM
AVSQ EAQF VDA 6.1 QS-9000
Technical Specification
The supplier shall identify opportunities for quality and productivity improvement and implement appropriate improvement projects.
The supplier shall use appropriate improvement measures and methodologies (see 4.2.7).
11
ISO/TS 16949
ISO vs. QS-9000:98 vs. ISO/TS 16949
Element 4.1 4.2 4.3 4.4 4.5 4.6 4.7 4.8 4.9 4.10
ISO Shall 9 9 5 20 9 11 2 3 7 16
QS Shall 30 50 7 39 11 21 3 3 32 36
corrective action shall be promptly informed of products or processes which becomes non-compliant with specified requirements. Personnel responsible for quality shall have the authority to stop production to correct quality problems.
8
ISO/TS 16949
Why the new standard?
– Create a Global Quality System Language – Create Global Recognition of Certificates – Reduction in multiple 3rd party registrations – Provide a competitive advantage – Advantages for upgrading QM-System – Advantages for global sourcing
15
ISO/TS 16949
4.1.1.4 Continous Improvement cont’d
NOTE 1 The following list shows examples of possible techniques which might be used. There may be many other methods which meet specific supplier needs more appropriately:
ISO Shall 16 2 7 5 9 7 6 3 1 2 149
QS Shall 17 3 18 12 23 12 8 5 2 5 337
ISO/TS 16949 Shall 20 2 18 14 24 8 12 7 3 4 341
13
ISO/TS 16949
4.1.1.2 Objectives
ISO/TS 16949 harmonizes the supplier quality system requirements of the United States, Germany, Italy, France, with the purpose of having a single document and registration scheme that the European and U.S. automotive industry would accept.
9
ISO/TS 16949
What's different?
– Numbering (4.1-4.20) remains the same – Additional 5% requirements over a typical tier 1 QS-
9000 system – Registration requirements are much “tighter” than QS-
The supplier shall define goals, objectives and measurements to deploy the quality policy. Objectives for achieving quality shall be included in the business plan.
NOTE The goals and objectives should address customer expectations and be achievable within a defined time period.
*more explicit about quality policy objectives
- control charts (variables, attributes, CUSUM), - design of experiments (DOE), - theory of constraints, - overall equipment effectiveness, - parts per million (PPM) analysis to achieve zero defects,
7
ISO/TS 16949
The goal of this Technical Specification is the development of fundamental quality systems that provide for continuous improvement, emphasizing defect prevention and the reduction of variation and waste in the supply chain.
ISO/TS 16949 Shall 39 62 7 34 12 18 3 3 28 23
12
ISO/TS 16949
ISO vs. QS-9000:98 vs. ISO/TS 16949
Element 4.11 4.12 4.13 4.14 4.15 4.16 4.17 4.18 4.19 4.20 Total
ISO/TS 16949
4.1.1.4 Continuous Improvement cont’d
- value analysis, - benchmarking, - analysis of motion/ergonomics, - mistake-proofing.
NOTE 2 Guidelines for quality improvement are given in ISO 9004-4
Measurements Computer-aided design Research and development Subcontractor development
Comment New Partly New Paragraph c new New
Partly New New Partly New New Partly New
9000
10
ISO/TS 16949
Element 4.1.2.2.2 4.1.3.2 4.1.5 4.1.6
4.1.7 4.2.4.2 4.2.4.6 4.4.2.3 4.6.2.2
Description
Shift resources
Management Review - supplemental Analysis and Use of Company Level Data Employee motivation, empowerment and satisfaction Impact on society
ISO/TS 16949
Quality Systems - Automotive Suppliers - Particular
requirements for the application of ISO 9001:1994
5
ISO/TS 16949
This document follows the same structure as ISO 9001: 1994, with some additional requirements drawn from the following documents:
6
ISO/ TS 16949
The elements of the ISO/TS are closely aligned with the elements of the four automotive standards.
Most of the elements of the ISO/TS can be traced to a minimum of one of the four automotive standards - many elements can be traced to all four standards.
* relocated from 4.2.5; more explicit about quality policy objectives
17
ISO/TS 16949
4.1.2.1.3 Quality responsibility Management with responsibility and authority for
AGENDA
ISO / TS 16949 Update ISO 9001:2000 Update ISO 14001 Update Enhanced Surveillance Audits Highlights of IASG Sanctioned QS-9000:98 Interpretations (Nov. 1, 1999) AQSR Review Registration Process Question & Answer
14
ISO/TS 16949
4.1.1.4 Continuous Improvement
Continuous improvement in quality, service, cost and technology shall be provided for in the Quality Policy.
– QS-9000 Quality System Requirements, Third Edition – VDA 6, Part 1: Quality System Audit – AVSQ’94 Guida per l’applicazione (guidelines for use) – Evaluation Aptitude QualitéFournisseur (EAQF 94)
2
ISO / TS 16949 Quality Systems
ISO/TS 16949
What is it?
ISO/TS 16949 is an ISO Technical Specification prepared by the International Automotive Task Force (IATF) and representatives from ISO/TC 176, Quality Management and Quality Assurance, and its subcommittees. Particular requirements for the application of ISO 9001:1994 are incorporated into ISO/TS 16949.
4
ISO/TS 16949
FIAT IVECO
PSA (Peugot Citoen) RENAULT FIEV
ADAM OPEL AUDI BMW DAIMLER BENZ FORD WERKE VW
CHRYSLER FORD GM
AVSQ EAQF VDA 6.1 QS-9000
Technical Specification
The supplier shall identify opportunities for quality and productivity improvement and implement appropriate improvement projects.
The supplier shall use appropriate improvement measures and methodologies (see 4.2.7).
11
ISO/TS 16949
ISO vs. QS-9000:98 vs. ISO/TS 16949
Element 4.1 4.2 4.3 4.4 4.5 4.6 4.7 4.8 4.9 4.10
ISO Shall 9 9 5 20 9 11 2 3 7 16
QS Shall 30 50 7 39 11 21 3 3 32 36
corrective action shall be promptly informed of products or processes which becomes non-compliant with specified requirements. Personnel responsible for quality shall have the authority to stop production to correct quality problems.
8
ISO/TS 16949
Why the new standard?
– Create a Global Quality System Language – Create Global Recognition of Certificates – Reduction in multiple 3rd party registrations – Provide a competitive advantage – Advantages for upgrading QM-System – Advantages for global sourcing
15
ISO/TS 16949
4.1.1.4 Continous Improvement cont’d
NOTE 1 The following list shows examples of possible techniques which might be used. There may be many other methods which meet specific supplier needs more appropriately:
ISO Shall 16 2 7 5 9 7 6 3 1 2 149
QS Shall 17 3 18 12 23 12 8 5 2 5 337
ISO/TS 16949 Shall 20 2 18 14 24 8 12 7 3 4 341
13
ISO/TS 16949
4.1.1.2 Objectives
ISO/TS 16949 harmonizes the supplier quality system requirements of the United States, Germany, Italy, France, with the purpose of having a single document and registration scheme that the European and U.S. automotive industry would accept.
9
ISO/TS 16949
What's different?
– Numbering (4.1-4.20) remains the same – Additional 5% requirements over a typical tier 1 QS-
9000 system – Registration requirements are much “tighter” than QS-
The supplier shall define goals, objectives and measurements to deploy the quality policy. Objectives for achieving quality shall be included in the business plan.
NOTE The goals and objectives should address customer expectations and be achievable within a defined time period.
*more explicit about quality policy objectives
- control charts (variables, attributes, CUSUM), - design of experiments (DOE), - theory of constraints, - overall equipment effectiveness, - parts per million (PPM) analysis to achieve zero defects,
7
ISO/TS 16949
The goal of this Technical Specification is the development of fundamental quality systems that provide for continuous improvement, emphasizing defect prevention and the reduction of variation and waste in the supply chain.
ISO/TS 16949 Shall 39 62 7 34 12 18 3 3 28 23
12
ISO/TS 16949
ISO vs. QS-9000:98 vs. ISO/TS 16949
Element 4.11 4.12 4.13 4.14 4.15 4.16 4.17 4.18 4.19 4.20 Total