填空题 communication is the proce

填空题 communication is the proce Communication is the process by which we exchang e information between people．To communicate well is to understand and to be understood．Communication c an be successful only when both the sender and the receiver understand the same information．
Good communication skills are keys to success in li fe，work and relationships．Without effective（有效
的）communication，a message can turn into error，misunderstanding，or even disaster．
In today's highly informational and technological env ironment
it has become more important to have good communica tion skills．Here are some important steps to commun icate effectively．
Know what you want to say and why．Understand clear ly the purpose of your message．Know to whom you a re communicating and why．
How will you say it？
We all know that it's not always what you say，but how you say it，
that matters．Begin by making eye contact．You show
trust and confidence when you look at others in th
e eyes when you speak．Second，
pay attention to your body language，
since it can say so much more than your words．By
standing with your arms easily at your side you tell others that you are open to hearing what
they have to say．
Communication is a two-
way street．After you have said what you have to s
ay，
stop and listen．Practise your listening skills．Be c
onsiderate of others who are talking．Listen carefull
y and never cut them off．
1．What is communication？Communication is the process by
which we exchange information between people
2．What can a message turn into if you don't have
effective communication？
It can turn into error，misunderstanding，or even disaster
3．Why should you pay attention to your body langua
ge when communicating？
Because it can say so much more than your words
4．How many steps are mentioned to have an effectiv
e communication in this message？
Three
5．What advice will you give about good communicatio n skills？（请自拟一句作答）
Before you talk，you need to know what the other person needs．．
文章大意：沟通是人与人之间进行信息交流的过程，沟通的过程是理解和被理解的，只有当发送者和接受者理解相同的信息时，沟通才是成功的．
良好的沟通技巧是成功生活的钥匙，所以沟通是双向的，在你说了你要说的话之后，停下来听，练习你的听力技巧，体谅那些正在说话的人，仔细听，不要打断他们．
1．Communication is the process by which we exchange information between people．
2．It can turn into error，misunderstanding，or even disaster．
3．Because it can say so much more than your words．4．Three．
5．答案不唯一，言之成理即可．
1题答案：Communication is the process by which we exchange information between people考查细节理解题，根据文中的第一段Communication is the process by which we exchange i
nformation between people可知沟通是人与人之间进行信息交流的过程，故答案是Communication is the process by which we exchange information between people．
2题答案：It can turn into error，misunderstanding，or even disaster考查细节理解题，根据文中的第二段可知
Without effective（有效的）communication，
a message can turn into error，misunderstanding，
or even disaster．没有有效的交流，信息就会变成错误、误解甚至灾难．故答案是It can turn into error，misunderstanding，or even disaster．
3题答案：Because it can say so much more than your words考查细节理解题，根据文中的第三段Second，
pay attention to your body language，
since it can say so much more than your words可知第二，注意你的肢体语言，因为它能说得比你的话多，故答案是Because it can say so much more than your words．
4题答案：Three考查细节理解题，根据文中的第四段
Know what you want to say and why；第五段
How will you say it？第六段：Communication is a two-way street可知是三个，故答案是Three．
5题答案：Before you talk，you need to know what the other person needs．考查扩展题，根据题意我们在沟通之前，你需要知
道对方需要什么，故答案是Before you talk，you need to know what the other person needs．。