Business Letter- Replies Writing
Business English
Useful Sentences
1. Seeing your advertisement in China Daily, we should be pleased to receive your latest price list for stainless steel tableware. 2.We thank you for your intention to enter into business relations with us. At present, we are interested in your... and wish to receive a sample for which we will pay upon receipt of your advice.
1. Enclosed please find our illustrated catalogues and price-list giving details of CIF Vancouver prchases of quantities of not less than 300 of individual items, we would allow a trade discount of 3%
asked for.
收到贵公司8月2日询价,得悉你们对我们 MP208型号的真空吸尘机感兴趣,现将你们 所需的插图目录单和价格表寄给你们。
10. 对于定期购买单项商品数量不少于800打,我们 可给予3%的折扣,用保兑的、不可撤销的即期信
用证付款。
On regular purchases in quantities of not less than 800 dozen of individual items, we would allow you a discount of 3%. Payment is to be made by confirmed , irrevocable L/C at sight.
英语商函的书写范文
英语商函的书写范文Here is an English essay on the topic of "Sample Business Letter in English" with a word count exceeding 1000 words:Writing effective business letters is a crucial skill in the professional world. Business letters serve as formal and official modes of communication, conveying important information, requests, or propositions to clients, partners, or other stakeholders. A well-crafted business letter can make a lasting impression and significantly impact the outcome of a business transaction or negotiation.When composing a business letter, it is essential to adhere to a structured format and maintain a professional tone. The letter should begin with a clear statement of purpose, followed by a concise and informative body, and conclude with a call to action or a polite closing. Throughout the letter, the language should be clear, concise, and free of any ambiguity.One of the key elements of a successful business letter is the greeting. The greeting should be formal and appropriate for the recipient. Common greetings include "Dear Mr./Ms. [Last Name]" or "Dear [Job Title] [Last Name]." Avoid overly casual or informalgreetings, as they can undermine the professional nature of the communication.The body of the business letter should be well-organized and structured. Start with a clear and concise statement of the main purpose of the letter. This could be a request for information, a proposal, or a response to a previous communication. Provide relevant details and supporting information in a logical and coherent manner. Avoid unnecessary jargon or complex language, and ensure that the message is easy to understand.When expressing requests or making recommendations, it is important to use polite and respectful language. Phrases such as "I would appreciate if you could" or "I kindly request that you consider" can help convey the message in a professional and courteous manner.Closing the business letter is just as important as the opening. The closing should reiterate the main purpose of the letter and provide a clear call to action, such as a request for a response, a meeting, or a specific follow-up action. Common closing phrases include "Sincerely," "Best regards," or "Thank you for your consideration."It is also crucial to include relevant contact information, such as the writer's name, title, and contact details, to ensure that the recipientcan easily reach out for further communication or inquiries.In addition to the formal structure and language, the overall presentation of the business letter is also important. The letter should be neatly formatted, with consistent spacing, margins, and alignment. The use of appropriate fonts, font sizes, and consistent formatting can enhance the professional appearance of the document.Moreover, the business letter should be proofread thoroughly to ensure that there are no spelling or grammatical errors. Even minor mistakes can undermine the credibility and professionalism of the communication.In conclusion, writing effective business letters requires a combination of technical skills, attention to detail, and a deep understanding of professional communication norms. By adhering to a structured format, using clear and concise language, and maintaining a polite and respectful tone, you can create business letters that effectively convey your message and leave a lasting positive impression on the recipient.。
Business Letter Writing
Business Letter WritingPurpose of a Business LetterA business letter (or formal letter) is a formal way of communicating between two or more parties. There are many different uses and business letters. Business letters can be informational, persuasive, motivational, or promotional. Business letters should be typed and printed out on standard 8.5" x 11" white paper.Elements of a Good LetterThe most important element of writing a good letter is your ability to identify and write to your audience. If you are addressing your letter to the department of human resources, avoid using highly technical terms that only engineers would understand, even if your letter is addressed to an engineering company, chances are that the personnel in human resources does not have an engineering background.The next element is that you make sure your present your objective in a clear and concise manner. Don't be vague about your objective, most people will not have the patience to sit there and guess at the meaning of your letter or the time to read a long-winded letter, just get to the point without going into unnecessary details.Another important element to remember is to remain professional. Even if you are writing a complaint letter, remain polite and courteous, simply state the problem(s) along with any other relevant information and be sure to avoid threats and slander.Sample Business Letter3519 Front StreetMount Celebres, CA 65286October 5, 2004Ms. Betty JohnsonAccounts PayableThe Cooking Store765 Berliner PlazaIndustrial Point, CA 68534Dear Ms. Johnson:It has come to my attention that your company, The Cooking Store has been late with paying their invoices for the past three months.In order to encourage our customers to pay for their invoices before the due date, we have implemented a discount model where we'll give you 2% off your invoice if you pay us within 10 days of receiving the invoice.I hope that everything is going well for you and your company. You are one of our biggest customers, and we appreciate your business. If you have any questions, feel free to contact me at (555) 555-5555.Sincerely,SignatureBob PowersAccounts ReceivableWriting an Apology LetterAn apology letter shows that you are sorry and says that you value your relationship with the other party. The sooner an apology letter is written and sent out the better it is for the relationship. Depending on the nature of the letter, it can either be written in the friendly or the business letter format.Friendly/Personal Apology LetterIf this is a personal letter you should start the letter by saying that you are sorry to the recipient. Next you should admit your fault and take responsibility for your actions. Next you should volunteer or ask if there is any way that you can help out to resolve the situation. Then you should let the recipient that you will try to make sure that the situation will not happen again. To close off the letter, you should apologize again. When writing a personal apology letter it should come from the heart and be sincere.Formal/Business Apology LetterIf this is a business letter you should start the letter by saying that you are sorry to the recipient. Next you should give an explanation as to what went wrong. Then you should try to rectify the problem. To close off the letter you should apologize again.I am sorry about forgetting about our lunch date. It was completely my fault; I was so5868 Maple Wood StreetFairfield, PA 37626November 29, 2004Mr. Joseph Bicman358 Noncook RoadJohn's Town, PA 57323Dear Mr. Bicman:I apologize for the mix-up of order #: 26429782. We have just implemented a new packaging system that still has a few bugs that still needs to be worked out, but we did fix your order and sent it out this morning. For your trouble, we have enclosed a $25 gift certificate which can be used at any of our stores. Once again I would like to apologize for the mix-up in your order and any inconveniences this may have caused you.Sincerely,SignatureScott MahoneyCustomer Service ManagerWriting a Complaint LetterWhen writing a complaint letter, you want to keep it short and to the point to help ensure that your letter will be read in its entirety. If you write a seven page complaint letter, it's highly unlikely that someone will sit down and read all seven pages.The complaint letter should be addressed to the customer service/consumer affairs department or the head office if there is no customer service department. The address and contact information of the customer service department should be available on the company's products or website.A hard-copy complaint letter should be written in the business letter format, while an email should be sent in the same format but without the heading (your return address, their address, and the date).Complaint Letter WritingIn the first paragraph you should identify what the issue is and any relevant information that you believe is important. Be sure to include the following information if it's applicable to the situation: the date/time of the issue, location, name of person on duty, name of product, what the problem was, your account number, model number, price, warranty information and reference number. Be sure to stick with the facts and avoid putting emotions into your letter.The next paragraph should state what you would like done to resolve the situation. If you received poor service, you could request an apology or a coupon. If a product malfunctioned, you could request that you could exchange the product for a new one or request a refund.The last paragraph should thank the reader for the time. You can also throw in some compliments about something you liked about their company's product or service.You should include your telephone number/e-mail address after your printed name so that they can contact you ASAP if necessary.Be sure to keep a copy of the letter for yourself and include photocopies of any relevant documents and enclose them with your letter.65 Market StreetVal Haven, CT 95135June 30, 2004Customer ServiceCool Sports, LLC8423 Green Terrace RoadAsterville, WA 65435Dear Sir or Madam:I have recently ordered a new pair of soccer shoes (item #6542951) from your website on June 21. I received the order on June 26. Unfortunately, when I opened it, I saw that the shoes were used. The shoes had dirt all over it and there was a small tear in front of the part where the left toe would go. My order number is AF26168156.To resolve the problem, I would like you to credit my account for the amount charged for my shoes; I have already went out and bought a new pair of shoes at my local sporting goods store so sending another would result in me having two pairs of the same shoes.Than you for taking the time to read this letter. I have been a satisfied customer of your company for many years and this is the first time I have encountered a problem. If you need to contact me, you can reach me at (555) 555-5555.Sincerely,SignatureKen Thomas。
Business Letter Writing
• 2)The second principle is conciseness 简要: • Try to make your message brief and to the point. Avoid using long words and sentences. Use daily expressions to replace jargons. Express yourself in an orderly and logical way. A good business letter should be natural, human and easy to read. • Here are some examples:
• 2)The date (日期) • A.The date should be placed two lines below the letterhead. For the full-blocked style, you put it on the left. For the blocked or semi-blocked you put it on the right. • B.The date should be typed in full and not abbreviated • September , not Sept.
• 4)The last principle is courtesy礼貌: • This is more than politeness. A good business letter should be positive, friendly and sincere. • Instead of saying: I am in receipt of your order for 1,000 tons of Black Tea. • You say: Thank you for your order for 1,000 tons of Black Tea.
Business Letter Writing(商务信函)
• names of the person and the company to whom the letter is written properly
• Reader’s title or position
• The address of the reader
- Place the inside name and address flush with the left margin at least four lines below the date line. And the style should be governed by the style of the letterhead. - Logical order of address: House, street(St.), Road (Rd), Avenue (Ave.), Village or Town, County, City, State, ZIP Or Post code, Country
July 17 2008 Inside Name and Address John Chen State Insurance Corporation 299 Hightower Boulevard (大道) Syracuse, NY 100258
• The date
- The letterhead is usually centered at the top. Salutation Note: - Logical order of address: house, building, street, district, city, state, ZIP, country - Logical order of date: M/D/Y OR D/M/Y
Unit 1 Business Letter Writing商务信函写作
Phone Calls, Conversations and Meetings
The main advantage of a phone conversation is that it allows both parties to respond to each other immediately.
Tell us more detailed information on your requirements --- Will you tell us more detailed information on your requirements? --- Will / would you please tell us more detailed information on your requirements?
去除陈词滥调
We have acknowledged receipt of your letter of May10th. → We have received your letter of May 10th.
Enclosed herewith please find two copies of our latest price list for your reference. → We enclose two copies of our latest price list for your reference。
Types of Business Communications
e-mail messages, memos, letters, reports, phone calls, meetings and conversations.
E-mail Message
Writing a Business Letter 商业书信
REFERRING TO FUTURE BUSINESS
We look forward to a successful working relationship in the future. We would be (very) pleased to do business with your company. I would be happy to have an opportunity to work for your firm.
ENCLOSING DOCUMENTS
I am enclosing…. Please find enclosed are…. You will find enclosed….
CLOSING REMARKS
If we can be of further assistance, please let us know. If I can help in any way, please do not hesitate to contact me. If you require more information… For further details… Thank you for taking this into consideration Thank you for your help We hope you are happy with this arrangement. We hope that this matter can be settled to our satisfaction.
GIVING BAD NEWS
We regret to inform you that… I’m afraid that it would not be possible to…. Unfortunately we cannot / we are unable to… After careful consideration we have decided (not) to…
BusinessLetterWriting商务英语写作
BusinessLetterWriting商务英语写作1) Adopting the right tone 正确语气 2) writing naturally and sincerely 3) writing clearly to the point4) being courteous 有礼貌的and considerate 5) avoiding wordiness 冗长6) planning your letter and writing effectivelyIn writing business letters, we should always bear in mind the essential qualities of them, the seven C’s : completeness 完整, concreteness 具体, clarity 明晰, conciseness 简洁, courtesy 礼貌, consideration 关心and correctness 正确性.注:1)They have reduced the price US ﹩100 per piece 件. →price 后要加to 。
解析:reduce…to…应该是指―降低到……(某个位置、程度)‖,reduce…by…则是指―降低了……(by 后面跟降低的具体幅度)‖。
2)避免使用bimonthly ,会引起歧义。
→adj. 两月一次的;每月两次的。
避免使用steamer 。
→n. 轮船/蒸汽机/蒸笼。
3)不要写this month,要写出确切的月份。
5)Please remit us the amount soon.划线处需用确切量词6)Thank you for your emails of/dated May 5.(不能用on 。
解析:修饰名词emails,所以用of/dated;而on 修饰动词。
商业书信英语范文模板
商业书信英语范文模板英文回答:Dear Mr./Ms. [Recipient's Name],。
I am writing to express my keen interest in the [Position Name] position that I discovered through [Sourceof Information]. With my extensive experience in [Relevant Industry] and proven talent in [Key Skills], I am confident that I can make a significant contribution to your esteemed organization.Over the past [Number] years, I have held various roles within the [Relevant Industry], each of which has provided me with a deep understanding of the business. In myprevious position at [Previous Company], I was responsible for [List of Responsibilities]. My accomplishments included [List of Achievements], which led to [Quantifiable Results].I am particularly adept at [List of Key Skills], with aproven track record of success in [List of Examples]. For instance, in my previous role, I successfully [Example of Success]. This experience has equipped me with the expertise and abilities essential for excelling in the [Position Name] role at your company.Furthermore, I am a highly motivated and results-oriented individual with a strong work ethic. I am proficient in various software applications, including [List of Software]. I am also an excellent communicator, both verbally and in writing, and possess strong interpersonal and teamwork skills.I am eager to learn more about the [Position Name] position and how my qualifications can benefit your organization. I am available for an interview at your earliest convenience and would appreciate the opportunity to discuss my candidacy further.Thank you for your time and consideration.Sincerely,。
英文信函格式范文 商业信函
英文信函格式范文商业信函【中英文实用版】Dear Sir/Madam,尊敬的先生/女士,I hope this letter finds you well.I am writing to discuss the recent purchase I made from your company.我希望这封信能够找到您一切安好。
我写这封信是为了讨论我最近从贵公司购买的产品。
Firstly, I would like to commend your company on the excellent quality of the product.It has exceeded my expectations in every way.首先,我想对贵公司产品质量的出色表现表示赞赏。
它在各个方面都超出了我的期望。
However, I have encountered a minor issue with the product.After using it for a few weeks, I noticed that the handle began to split.然而,我在使用产品几周后遇到了一个小问题。
我注意到把手开始分裂。
I understand that such issues can occur occasionally, but I believe that it is important to bring it to your attention.I would appreciate it if you could provide me with a solution to this problem.我明白这种问题可能偶尔会发生,但我觉得向您提出来是很重要的。
如果您能提供解决这个问题的方案,我将不胜感激。
In addition, I would like to express my satisfaction with the customer service provided by your company.The staff members I have spoken tohave always been polite and helpful.此外,我想对贵公司提供的客户服务表示满意。
英文商务信函范文(EnglishBusinessLetters)
英文商务信函范文(English Business Letters)English Business Letters: 0 pointsTags: letters, essays, EnglishAnswer: 1 browse: 212 question time: 2011-03-21 06:24Where can I download the sample essay?A total of 0 comments... Related information: trade correspondence study notes - 3.Doc more information "the best answer the answer she said, does not let's review report, pulling the wrong in my family.Moon Song water[Master] i. starting languageA. establishing trade relations1. we are willing to establish business relationship with your company.2. we hope to establish business contact with you.3. our company deals with the import and export business of electronic products, and hopes to establish business relations with you.Example sentence:1.We are willing to eatablish trade relations with your company.2.Please allow us to express our hope of opening an account with you.3.This Corporation is specialized in handing the import you. and export business in electronic products and wishes to enter into business relations withB. self recommendation1. please let us introduce ourselves, we are...... The leading trading company.2. our company has been engaged in this business for many years and enjoys a high international reputation.3. our products are of first-rate quality, and our clients have always regarded the company as the most reliable company.Example sentence:1.Let us introduce ourselves as a leading trading firm in...2.Our company has been in this line prestige. of business for many years and enjoys high international3.Our products are of very good quality and one. our firm is always regarded by our customers as the most reliableC. promotional products1. we come from...... Knowing your name, I wonder if your company is interested in this series of products.2. our newly developed...... We are pleased to inform you that it has been put on the market.3. we look forward to becoming your company...... Supplier。
英语商业回信作文
Subject: Reply to Your InquiryDear [Recipient's Name],Thank you for your inquiry regarding our products and services. I am delighted to have the opportunity to respond to your questions and provide you with the necessary information.First and foremost, I would like to express our gratitude for considering our company as a potential partner. We take pride in our commitment to excellence and strive to provide our clients with the highest quality products and services.In regards to your inquiry, our company offers a wide range of products and services that cater to various industries and needs. Whether you are looking for custom-made solutions or standard products, we have the expertise and capabilities to meet your requirements.To provide you with a more detailed response, could you please specify the product or service you are interested in? This will help us understand your specific needs and offer tailored solutions that best suit your requirements.Additionally, if you have any specific questions or concerns, please do not hesitate to share them with us. We value your feedback and are always ready to address any issues or concerns you may have.Thank you once again for your inquiry. We look forward to the opportunity to work with you and provide you with the best possible solutions. Please feel free to contact us at your convenience to discuss your requirements further.Best regards, [Your Name] [Your Position] [Your Company Name] [Contact Information]。
businessletters范文(热门6篇)
businessletters范文(热门6篇)商务信函写作格式,署名即写信人签名,通常写在结尾后另起一行(或空一、二行)的偏右下方位置。
以单位名义发出的商业信函,署名时可写单位名称或单位内具体部门名称,也可同时署写信人的姓名。
重要的商业信函,为郑重起见,也可加盖公章。
英文商务信函的书信格式top part of a business letter日期:date: 23 december地址:mr. james greensales managerbbb plc55-60 old st, london e6 6hg称谓:dear mr. green (dear gentlemen, dear sir, dear sirs, dear madam)body part of a business letter标题(可以不要)3. look at the two endings of business letter below. notice the useful phrases that are used in these letters.(1)please let me know if this is convenience.i look forward to hearing from you.best wishesyours sincerely,(signature)ms. gillian janespersonnel nanager(2)please phone us to confirm the details.yours faithfully(signature)for ms. gillian jonespersonnel manager中文商务信函的写作格式如同一般信函,商业信文一般由开头、正文、结尾、署名、日期等5个部分组成。
(1)开头开头写收信人或收信单位的称呼。
称呼单独占行、顶格书写,称呼后用冒号。
国际商务函电信函写法Unit 4 Enquiries and Replies
4.其他要求 (1) We have to point out that we intend to place a large order with you if your price is competitive. (2) We have to draw your attention to the point that we will place substantial orders if your price is acceptable. (3) If your prices are in line, we trust important business can be concluded.
Size Stock Wholesalers Retailers Distributors Gross profit Style Design Model 模型 Pattern 花样
Sentence patterns
1.对某产品感兴趣 (1) We take an interest in various kinds of men’s Shirts. (2) We are interested in the Electronic Energy Saving lamps. (3) Your textiles are of interest to us.
businessletter英语作文
Dear [Recipient's Name],I hope this letter finds you well. I am writing to discuss a potential business opportunity that I believe could be mutually beneficial for our two companies.As you may know, our company specializes in [briefly describe your company's main business or product]. We have developed a reputation for providing high-quality products and exceptional customer service, and we are constantly looking for new ways to expand our market reach.During our recent market research, we discovered that your company has a strong presence in the [target market or industry] and has built a loyal customer base. We believe that by collaborating with you, we could expand our reach into this market and offer your customers even more valuable products and services.To explore this opportunity further, we would like to set up a meeting to discuss our products and services in more detail. We would also like to learn more about your company's needs and how we can best meet them.I would greatly appreciate it if you could confirm a meeting time and location that would be convenient for you. We are flexible and willing to work around your schedule.Thank you for considering our request. I look forward to the possibility of working with you and your team.Best regards,[Your Name] [Your Position] [Your Contact Information]。
外贸函电重点
Unit 1 Business Letter Writing 商业书信撰写1.The Salutation 称呼这是写信人对收信人的一种称呼,其位置是在封内地址的下面空两行,目前外贸书信中一般通用的称呼语有:Dear sir , Dear Madam, Dear Sirs,Dear Mesdames, Gentlemen 不能用单数,Dearplimentary Close 结束客套语结束语是一种客套用语它应与前面的称呼相呼应,后面加逗号;如:Dear Sirs: Yours faithfully,or Faithfully yours,Gentlemen: Truly yours,or Yours truly,Dear , Yours sincerely or Sincerely yours,3.Enclosure 附件如信中有附件时,应在签名下注明Encl.或Enc.如附件不止一件应注明2 Encls or 3 Encls,或详细列明如下:Encls: 2 InvoicesEnc: 1 Photo1 CertificateUnit 2 Establishing Business Relations 建立业务关系1.说明信息来源The source of informationYour company has been kindly introduced to us by…we learn from… that…简单介绍自己公司brief introduction to your own companyWe wish to introduce ourselves to you as…Our lines are mainly …写信目的The intention of writing the letterWe are willing to enter into business relations with you.we are now writing to you for the …表达合作愿望Expressing the intention of cooperation and getting early reply We look forward to receiving …Your early reply is appreciated.2.短语be introduced to 被介绍给……fall within the business scope of 属于……的经营范围enter into establish, build,open up business relations with 与……建立业务关系at an early date 尽早a general idea/a rough idea 一般的了解,大致概况Upon /on receipt of 一收到……Look forward to+n./v-ing 盼望,期待the Commercial Counsellor’s Office 商务参赞处avail oneself of 利用In a position to do sth 能够……State-owned/State-operated/State-run 国营的,国有的Specialize in 专业经营,专营engaged in 从事Under/By separate cover/post 另寄,另外邮寄with a view to 为了3.句子1)Your letter of the 2nd March expressing the hope of establishing businessconnections with us has been received with thanks.你3月2日希望同我们建立业务关系的信已经收到,谢谢;2)在收到你方具体询价时,我将立即寄上报价单及样品;We will send you our quotations and samples immediately on/upon receipt of your specificconcreteenquiry.4.信例Write a reply to ABC co. with the following particulars.the receipt of their letter of June 27;to their proposal of establishing trade relations with youinspection will be handled by the bureau concerned in Shanghai.Dear sirs,With reference to关于your letter of June 27,we are glad to learn that you wish to enter into trade relations with us, which also meets our interest.To give you a general idea大概情况 of our products , we are sending you by air a catalog showing various products being handled by this corporation with detailed specification and means of packing. Quotations and sample will be sent upon receipt of 一收到…就your specific enquiries.As we have not had the pleasure of doing business with you in the past, we would like to inform you that our goods for export are to be inspected by the Shanghai Commodity Inspection Bureau before shipment, and necessary certificates in regard to关于 the quality and quantity of the shipment will be provided. We are looking forward to your early reply.Yours faithfullyUnit 3 Statuis Enquiry 咨询1.短语on the point of 正要……的时候be obliged to sb 感激be obliged to do sth 被迫,不得不Meet One's Obligation 偿清债务inform sb. of sth. 告知某人某事pleased be informed that…兹通知In confidence 私下,秘密地It goes without saying…不言而喻,不用说On your part 你方Up to 直到Line/business scope 业务范围in line with 符合,与……一致be in sth./ be dealing in sth. 经营have placed an order with 向……下订单comply with 遵从Turnover 营业额proceed with 继续进行2.句子1)The firm, Anderson & Co., is dealing in pharmaceutical chemicals. They havewide connections with an annual turnover of US $100,000. We usually grant them credit up to US $30,000 without security and they have never failed to meet their engagement.安特森公司经营西药化工原料;他们具有广泛的业务关系,年营业额约10万美元;我们通常给予他们3万美元的信贷,而不需任何抵押物品,他们从来没有不履行承诺;2) Little & Co. have placed an order with us in an amount of US $50,000. Sincethey ask for payment to be made by D/P, instead of L/C at sight as usually accepted by us, we should be glad to know if they have any record of default and if it is safe for us to comply with their request. It is understood that any information you may supply us with will be considered as confidential and without any responsibility on your part.威廉立德尔公司向我们定购5万美元货物;由于他们要求用D/P付款,而不是用我们通常接受的即期L/C付款,因此我们将乐于知道该公司是否有任何违约记录,我们答应他们的要求是否安全;勿庸说明,你提供给我们的任何信息将被认为是机密的,你方对此不负任何责任;Unit 4 Enquiries and Replies 询盘及答复1.写作方式1)介绍信息来源或提上一封信等;We know your company through the courtesy of …We are a company dealing in…We write to inform you that we are interested in …We have pleasure in informing you that we…2)具体的询价比如要求对方提供什么信息和服务等,这一部分要写得具体、清楚If you can quote us a firm offer实盘 for…we shall appreciate it.We will be pleased to have your offer …Your quotations for the following will be highly appreciated.3)表达合作愿望We would like very much to cooperate with you.Should your price be competitive, we intend to place a large order with you. We appreciate your cooperation.2.短语be keenly interested in 很感兴趣for our reference 供我们参考in demand for sth. 需要……Meet 满足,应付meet with 遭遇,受到enquire for sth 询问enquire of sb. about sth. 询问某人某事enquire into 调查,探究Regarding/concerning/about/ with regard to/ in regard to/as regards 关于in response to/ in reply to /in answer to 回复,回答to the best of one’s ability 尽力In need of需要assure sb of sth 使确信,保证fall due 汇票到期Expire 信用证到期engage in从事,忙于Engagement 约定,契约fulfil l one’s engagement 履行契约break one’s engagement 毁约keep one’s engagement 遵守约定enter into new engagement 达成新契约meet one’s engagement 履行契约place regular orders 定期订购on behalf of 代表, 为了…的利益enclosed please find 附上…请查收profit margin 盈余,利润幅度by separate post 另邮寄financial standing, business capacity and character 资金情况,业务能力和信誉selling season 旺季supply from stock 现货供应quote CIF London 报CIF伦敦价confirmed ,irrevocable L/C 保兑的,不可撤销的信用证3.句子1)We are pleased to inform you that there is a good sale for your drilling machinemodel Z-33 and would ask you to send us your best offer. If your price is found competitive, we are confident there are good prospects for business.我们乐于告诉你们,你们的z-33型钻床销路很好;请寄给我们最低的报盘;如果你们的价格有竞争力,我们确信有良好的业务前景;2)we have much pleasure in enclosing an enquiry sheet for great wall brand cannedmeat, each can containing 250 grams. This enquiry is from a very famous supermarket with branches all over the country. You will notice from the enquiry that their requirement is in large quantity and therefore price is of utmost importance in concluding the transaction.我们乐于附寄长城牌罐头肉询价单一份,每听重量为250克;这份询价是从一很有名的超市来的,这个超级市场在全国有分支机构,你们会从询价单上注意到他们的需求量很大,因此价格是达成交易最重要的因素;3)If you are in a position to supply the goods as per根据 the attached enquiryat very competitive prices, we trust large orders will be obtained.如果你们能够按有竞争性的价格提供所附询价单上的货物,我们相信将获得大的订单;4)We have received an order from James Sharp & Co.for the supply of 100 metrictons of Newsprints. This company is a very big publisher here and is inconstant need of all sorts of printing paper. We are sending you this order and understand that a 5% commission will be allowed as usual.我们从杰姆夏普公司得到一张定购100公吨新闻纸的订单;这家公司是本地一家大出版商,经常需要各种印刷纸张;我们寄上该订单,并理解你们将如通常那样给予5%的佣金; 5)据悉你公司能出口最新型的照相机RX-31型,故与你们联系,希望能寄我该相机目录一份;同时并请告知其最低价,以便我与客户联系;We have learned that you are in a position to export Cameras of the latest model are therefore writing to you and hope that you will send us a catalogue. In the meantime, please let us know the lowest price so that we can approach our clients.Unit 5 Offers and Counter-offers 发盘和还盘1.完整的发盘应包括下列几点:✓对询价表示感谢✓表明价格,折扣及付款条件的细节✓详细说明价格包含的内容如运费,保费等✓对交货期或装运期的承诺✓报价的有效期✓表达合作希望2.实盘firm offer有效期的表示:✓Subject to your reply reaching us by before…以…..前复到有效✓Subject to your reply acceptance here within …days 以在……天内复到有效✓This offer is firm open, valid,good for … days. 此报盘在……天内有效3.虚盘non-firm offer的表示:✓Without engagement obligation 不受约束✓Subject to prior sale 以先买为准✓Subject to our final confirmation以我方最后确认为准4.拒绝接受发盘的信应包括以下几点✓对发盘表示感谢✓对不能接受表示遗憾✓如适当可还盘✓提示一起做生意的其他机会5.短语enquire for 询价,询问Stock n. 存货;v. 储存,存货in stock 有存货out of stock 缺货ex stock 有存货,可供现货Quote v.报价quote sb. for sth 报给某人某物的价格make submit a quotation for sth. 对某物报价On…basis eg:on CIF Karachi basis net CIF卡拉奇净价quote a price on CIF basis 报CIF价Commission 佣金discount 折扣Subject to 以……为准,以……为条件win popularity 受欢迎against 按照,依据take sth into consideration 考虑到……,把……考虑进去take into consideration sth 当接的宾语很长时Make shipment in three equal monthly 分三个月每月平均装运Supply with 提供...in duplicate 一式两份in triplicate 一式三份6.句子1)May we refer you to S/C SP-7542 against which we booked with you 1,000Bicycles of the same brand at the prices about 10% lower than you now quote us.请贵方参阅89SP-7542号销售确认书,我们曾据此向贵方定购过相同牌号的自行车1000辆,当时的价格要比现在你们的报价低10%左右;2)Please take into consideration our sincere desire to conclude this firsttransaction with you.我们是真诚希望达成与你方的第一次交易,请考虑到这点;3)We regret to say that your offer is not in the least encouraging. There isa big difference between your prices and those of your competitors. We havebeen doing business with you for many years and hope that you will quote us your rock-bottom price against our future enquiries; otherwise we can have no alternative but to place our orders elsewhere.我们抱歉地告知,你方的报盘一点也没有鼓舞性;你的价格与你竞争者的价格有很大的差距;我们同你们公司已进行了多年交易,希望你们对我方今后的询价能报最低的价格;否则,我们别无选择只能向其他地方订货;4)In compliance with your request, we are now offering you 2,000 dozen Men’sshirts at US$60 per dozen CIF San Francisco, September shipment. This offer is subject to our final confirmation.按照你方要求,我们现报上2000打男式衬衫,每打CIF旧金山60美元,9月份装运,该报盘以我方最后确认为准;5)Referring to your enquiry of the 3rd March for Tiger Brand combination pliers6’’, we are enclosing our quotation No. 456 in duplicate. As requested, we are also sending you separately a sample of the same for your use in pushing the sales among your customers.关于你方6英寸虎牌鳃钳的3月3日询价,我们现附上第456号报价单一式两份;按照你方要求,我们另寄样品一把,供你方在同客户推销时使用;6)We have received your letter of 2nd March and wish to quote for Elephant BrandAdjustable Wrenches as follows:5” at US $6- per doz.6” at US $7- per doz.7” at US $8- per doz.The above prices are on CIF Karachi basis, subject to our final confirmation.你公司3月2日来信收悉;关于象牌活络扳手今报价如下:5”每打 US$ 66”每打 US$ 77”每打 US$ 8以上价格是成本加保险费加运费到卡拉奇价,并以我方最后确认为准;7)我们很遗憾不能接受你方的还价;自从我们报价给你们后,我们已按原报价与其他许多客户成交,故如你方仍有需要,请立即定购;We regret being unable to accept your counter-offer. Since we quoted you we have concluded business with many clients at the price originally quoted. Therefore, if you are still in need of this item please place your order without delay.8)你公司4月18 日来函收悉.今报上11/2英寸铁钉20公吨,每公吨500美元成本加保险费加运费到长崎价.可供现货.其他条款同前.上述报价以你方在5月10前复到有效.We have received your letter of the 18th April and now wish to offer you 20 metric tons of Iron Nails, 11/2’’at US $500 per metric ton CIF Nagasaki ex stock, other terms being same as before. The above offer is valid subject to your reply reaching here before the 10th May.7.信例Write a letter for a curtain material manufacturer, with a quotation enclosed therein, giving favorable comments on the goods offered and recommending their client’s acceptance.Dear sirs,We thank you for your enquiry of 30th November and enclose our quotation for curtain materials.We have made a good selection of patterns and sent them to you today by post. Their fine quality, attractive designs and the reasonable prices at which we offer them will convince you that these materials are really of good value. There is a heavy demand for our goods from house furnishes in various districts and regions, which we are finding it difficult to meet , but provided that we receive your order within the next ten days, we will give priority to it for prompt delivery. Your early reply will be appreciated.Yours faithfullyUnit 6 Sales Promotion 促销1.写作要点✓信要短;✓在开头一段就得抓住读者的兴趣;✓说明产品或服务的益处,并以事实或数据使读者相信;✓激发欲望,适当再发”追询信”follow-up letters;2.短语Outlet 销路,销售途径compete against / compete with 与...竞争1975 sales 1975年的销售金额in excess of 超过3.句子1)我们的手提式打字机系用轻质硬合金钢制造,故携带方便,经久耐用;Our portable typewriter is made of light hard alloy, being convenient in carrying and durable in use.Unit 7 Orders and Their Fulfilment 订单及其执行1.短语S/C sales confirmation 销售确认书openestablish L/C 开立信用证Consignment n.货物,委托物,寄售Consignment note 发货通知书On consignment 以委托方式待货物售出后付款给货主;以寄售方式Consigner / consignor 寄件人,发货人consignee 收件人,受托付者Due 票据到期的,期满的Be due 预定应到的, 预期的due for sth. 适当的,合适的due to / because of 因为,由于due to 欠的,应支付的force majeure 不可抗力Under 在……项下in rotation 按先后顺序. = motor vessel 船,轮per . Ben Nevis 由Ben Nevis轮Accordingly 相应地,对应地Effect v. = to make sth. happen 实现;n. 效果,影响,效应Effect shipment 装船Effect payment 付款Effect insurance 投保take effect / come into effect 开始生效be in effect 有效effective adj. 有效的In this connection 借此机会Enable us to do sth. 使我们能够…2.句子1)Please note that the goods are required to reach us regularly, in monthlylots of 500 pieces, commencing next month.请注意货物必须定期地到达我处,每月500件,从下月开始.2)你们也许知道,我市场急需该货.我们认为有必要强调必须按时装运.你方任何延迟装运将有损我们今后的业务.You probably know that there is in urgent demand for the goods on our market. We consider think it necessary to stress that the goods should be shipped on time. Any delay in shipment on your part will be detrimental to the future business between us.3)你公司8月10号来函收悉,内附有关第100号订单定购500台缝纫机sewing machine的销售确认书第90SP-5861号一式两份.今签退一份请查收.We have received your letter of the 10th August, enclosing S/C in duplicateagainst our order for 500 sets of sewing machines. Enclosed please find a copy of the said Sales Conformation, duly countersigned .4)你公司2000年9月20日来函内附一千台缝纫机订单一纸已收到;兹附寄第346号销售确认书一式二份,请签回一份以便存档;We have received your letter of September 20, 2000, together with/enclosing an order for 1,000 Sewing Machines. Enclosed is our Sales Confirmation in duplicate, one copy of which please sign and return to us for our file.5)我已接受你方85号订单订购货号1002号印花布十万码;请告颜色搭配并按合同规定的条款开立以我方为抬头的有关信用证;Your Order No. 85 for 100,000 yards of Cotton Prints Art. No. 1002 has been booked. Please let us know the color assortment at once and open the covering L/C in our favor according to the terms contracted.3.信例Write a letter to your customer , acknowledging receipt of his order, but regret being unable to accept it at the prices quoted previously . Quote your current prices and ask for your customer’s opinion.Dear sirs,We thank you for your order No. 6235 for delivery in February/March.We regret, however, that we cannot accept the order at the prices we quoted six weeks ago. As you know , freight and the cost of materials have risen substantially in the meantime, and we were compelled to adjust our prices in order to cover at least part of this increase.The lowest prices we can quote today are as follows:“Jasmine” Shampoo at USD… per dozen.“Jasmine” Toilet Soap at USD… per dozen.The above prices are understood on CIF Singapore basis. Please inform us by return whether we may book/accept your order at these revised prices; we shall then be able to give you delivery in February/March as required.Yours faithfully Unit 8 Terms of Payment 付款条件1.付款方式✓汇付Remit:信汇: M/T Mail Transfer ;电汇: T/T Telegraphic Transfer ;票汇: D/D Demand Draft✓托收Collection:光票托收Clean Collection;跟单托收Documentary Collection:a.付款交单:D/P Documents against Payment ;即期付款交单: D/P at sight, sightD/P;远期付款交单:D/P after sight; b.承兑交单:D/A Documents againstAcceptance✓信用证L/C2.短语terms of payment 支付条款confirmed, irrevocable L/C 保兑的、不可撤消的信用证in our favor 以我方为受益人in favor of our company 以我公司为受益人partial shipments 分批装运inst. / instant 本月Call for 要求Down payment 分期付款的首次款,定金Advice n. 劝告,忠告,建议;商消息,行情Advice note / letter of advice 正式通知关于货物寄运,业务洽谈等Enjoy high prestige 享有很高的声誉Draw a draft/bill on sb. 开立以某人为付款人的汇票Draw on sb for … for 后接开出的款数in view of 鉴于3.句子1)Our usual terms of payment are by an irrevocable L/C to be established inthe seller’s favor through the bank of China, payable against thepresentation of shipping documents in Shanghai.我们付款的惯例是通过中国银行开立的、以卖方为受益人的不可撤消的信用证,在上海凭提示装运单据付款;2)Through your repeated requests and in view of the small amount of this trialorder, we would grant you such favorable terms of payment as D/A 45 days after sight.通过你们反复要求,并鉴于这笔试购订单金额较小,我们愿给你D/A45天的有利条款;3)We regret to have to decline your request for D/P terms. Payment by L/C isour usual method of financing trade in these traditional goods.我们抱歉不得不谢绝你方要求D/P条款;对这些传统货物,我们一般的贸易支付方法是用信用证付款;4)Since it takes time to open the L/C while the goods under this order areurgently required to meet the season, may we suggest that you draw on us at sight through your bank and we will honor it on presentation.因为开立信用证花费时间,而该订单项下的货物急需应付销售季节,我们建议你方通过你方银行对我方开出即期汇票,我们在汇票提示时当即承兑付款;5)对这次交易,我们例外同意用信用证方式付款,但对以后的交易,我们要求更有利的付款条件,也就是付款交单.For this transaction, we exceptionally agree to make payment by L/C. But for future transactions, we would ask for more favorable payment terms, ., D/P.6)虽然我们对你方定购50令ream砂纸glass paper表示感谢,但歉难同意以承兑交单方式付款,因为我们一般惯例都只接受以信用证付款的方式,你方自不能例外.While thanking you for your order for 50 reams of glass paper, we regret being unable to agree to payment by D/A as it is our usual practice to accept payment by L/C only and you cannot be regarded as an exception.7)我们要求货款以保兑的,不可撤销的,以我方为受益人的即期信用证支付.该信用证需在合同规定的装运期前一个月抵达我方,在中国议付,有效期至装运期后15天,并允许转船和分批装运.We ask for payment by confirmed, irrevocable letter of credit in our favor, available by draft at sight, reaching us one month ahead of the stipulated time of shipment, remaining valid for negotiation in China until the 15th day after the time of shipment, and allowing transshipment and partial shipments.4. 信例Write a reply to the letter 5 in Unit 8, tell the exporter that due to the complicated formalities of applying for license and the validity of it, you cannot extend the relevant L/C.Dear sirs,L/C NSW6180We have received your letter of June 30th requesting us to extend the above L/C to the 31st of August and the 15th of September for shipment and negotiation respectively.We are quite aware of the conditions set forth in S/C 89STX-5491 that the goods ordered could be shipped in July if the covering L/C reached you on the 15th of June at the latest, However, as we had to go through the necessary formalities of applying for the relevant import license , we could not open the L/C earlier. The import license was granted on June 17 and is valid only up to the 31st of July.We are willing to do whatever we can to cooperate with you, but as the present import regulations do not allow any extension of license, we regret having to say that is beyond our ability to meet your request to extend the above L/C. Please do your best to ship the goods in time and we thank you for your cooperation.Yours faithfully Unit 9 L/C Amendment & Extension 信用证的修改和展期1.写作方法1)对买方开立的信用证表示感谢/收到,同时指出不妥之处We have received your L/C …Thank you for your L/C…Your L/C No… has arrived.We are in receipt of your L/C No…With regard to your L/C…2)解释需要修改的原因As there is no direct steamer直达船 to…We are sorry that owing to some delay…很抱歉由于……的拖延3)具体的修改建议We shall be glad if you can amend the L/C…Please amend the L/C to read..Please extend by cable…请电报展期……4)希望对方迅速寄来修改通知We look forward to your amendment.We shall be obliged if you can cable …We hope you will …without delay.2. 短语be complied with 与……一致conform to/with 与……一致,与……相符discrepancy n. 不符合,差异the maximum amount 最大金额the opening bank 开证行in question / being mentioned 正被谈论的amend … to read…将……修改为clerical error 抄写的错误,笔误Stipulate for 规定,约定time limit 限期in view of 鉴于Validity 有效期just to hand 刚刚到达Tolerance = more or less 溢短差额its amount is US$500 short 少开500美元3. 句子1)Please amend your L/C to read “partial shipment and transshipment areallowed.请将你们第567号信用证修改为:“允许分批装运和转船;”2)Your L/C againstcovering/for our S/C对我方第90-US1064号售货确认书开立的第A-894号信用证3)As stipulated in S/C , we are to supply you with 200 sets of Forever brandbicycles 26”. However, your L/C just to hand calls for Phoenix Brand, which has to be amended. Please do the necessary at your earliest convenience.按照第789号售货确认书,我们将供应永久牌26英寸自行车200辆;但刚收到的你方第456号信用证却要求凤凰牌,这必须要修改;请速作必要修改;4)We have receive your L/C calling for a shipment of 10,000 yards cotton prints,Art . According to Contract , the quantity to be shipped is 10,000 yards, 5% more or less. It is therefore necessary for you to amend the L/C according to the contract.今收到你方第589号信用证,要求装运一万码印花布,货号364;按照第5891号售货确认书,装运数量应是一万码,可有5%溢短差额;因此,你方有必要按合同规定修改信用证;4.写作Write a reply to the letter 2 in Unit 9, tell the exporter that due to the complicated formalities of applying for license and the validity of it, you cannot extend the relevant L/C.Dear sirs,L/C NSW6180We have received your letter of June 30th requesting us to extend the above L/C to the 31st of August and the 15th of September for shipment and negotiation respectively.We are quite aware of the conditions set forth in S/C 89STX-5491 that the goods ordered could be shipped in July if the covering L/C reached you on the 15th of June at the latest, However, as we had to go through the necessary formalities of applying for the relevant import license , we could not open the L/C earlier. The import licence was granted on June 17 and is valid only up to the 31st of July.We are willing to do whatever we can to cooperate with you, but as the present import regulations do not allow any extension of licence, we regret having tosay that is beyond our ability to meet your request to extend the above L/C.Please do your best to ship the goods in time and we thank you for your cooperation.Yours faithfully。
商务信件写作格式及方法Business+Letter+Writing
商务信件写作格式及方法Business+Letter+Writing预览说明:预览图片所展示的格式为文档的源格式展示,下载源文件没有水印,内容可编辑和复制Business Letter WritingBusiness Letter—layoutI. Basic Layout: Note the position of1. Letterhead2. The dateline3. The opening (inside address)4. The salutation5. The body6. The Closing7. The signature and name8. P.S. (Postscript)There are two styles of composing letters. One is indented style, and the other is block style. Nowadays, block style is more popular especially in business world. For indented style, you should indented 4 letters at the beginning of each paragraph, and you need not leave space between paragraphs. While for the block style, you need to leave space between paragraphs, but you need not indented 4 letters at the beginning. Just write along side.1.. LetterheadThe letterhead is also called return address, which is the full address of the writer. It is typed in the upper right- hand corner ofthe first page. In business world, letterhead is normallyprinted on the top of the letter paper in the middle. Thus you need not to write it again. Just write the date. For personal letter, you also need not towrite the letterhead.Notes for letterhead:1) You should be aware of the order you write letterhead is just reversed from that in Chinese ,i.e., from the smallest unit to thebiggest unit. For example, the number of the room, number of the building, number of the street, city, province and then the country.2. DatesBe careful!In China the 14th April 2003 is written 2003/04/14In England the 14th April 2003 is written 14/4/2003 or 14/04/2003In America the 14th April 2003 is written 4/14/2003 or 04/14/2003It is probably safest to write 14th April, 2003 or April 14,20033. The openingThe opening is also called the inside address, which is the address exactly the same as that on envelope. The opening goes above thesalutation on the left, which is always omitted in personal letters. Theorder of the inside address is the same as the order of letterhead.While in business world, if you know the receivers’ nameand position, you should write them before the company name and address.4. The salutationThe salutation is the greeting, which goes one or two spaces belowthe opening at the left-hand margin. Usually it is best to say “Dear…” if you know the name of the receiver, or just “DearSir/Madam”if you do not know the receiver’s name. Then you should use a comma (,) or nothing. We Chinese normally use a colon (:)After the salutation, while, in English letter, colon should not beused. It is not correct.In salutation, you still should pay much attention to the title, Mr.for male, Mrs., Miss, Ms. For female. They should be followed by surname,family name. For example, Mr. Brown, Mrs. Brown (husband’s surname), Ms. Smith, Miss White etc.Note: In China, people always address the title of one’sposition, such as manager, director, and teacher etc. In English, however, theseare not the addressing. It is not correctly used that you write “Dear Teacher Zhang”, “ Dear Manager Yang”, and so on and so forth.5. The bodyIt is the most important part of the letter—the content of the letter. It is one or two spaces bellow the salutation. The length of theline should be adjusted to the length of the paper. Leave margins oneither side. The paragraph should be blocked or indented, according tothe style chosen. Usually it is single—spaced for a business letter. It usually consists of at least two paragraphs—even if the second para graph is nothing more than “ Thanks and best wishes to you,” or something. It contains introduction, purpose and conclusion in the bodyof the letters.6. The closingIt is the way of saying goodbye. In business writing, it is alwaysthe complimentary closing. There are various of words to choose inEnglish closing. It should match the tone established by the salutationand carried through the body of the letter. It is usually two spacesbellow the body of the letter, together with the signature group.How a letter is closed depends on how it is opened. The closingshould match the opening. If you use a comma (,) after the salutation,you should use a comma after the closing. If you use nothing after the salutation, you also should use nothing after the closing.Dear Sir or Dear MadamDear Sir/MadamYours faithfullyDear Mr. Smith, Dear Mrs. Wang, Dear Ms. Lee, Yours sincerely, Yours truly,*Dear Rose Dear Jack Best wishes With kind regardsYoursLove (informal, close friends)Cordially yours,7. The signature and nameThe signature is the last part of a letter. Skip a line after the closing and sign your name in line with the first word of the closing.In business letters, you should sign your full name. Your name should be typed also in another line. In order to make the people know how to address you when reply, lady writers should list Mrs. Ms., Or Miss in parenthesis after your name. However, in personal letters, you can sign your full name, first name or nick name according to the relationship with the receivers.8. P. S. (postscript)This should be located at the bottom of the paper. If you are noton purse forget to mention something in your letter, you can write P. S. and then just add what you forget.There are some phrases for polite expression:I would like to…would you like…,Would you please…I will be grateful if…,I am afraid that…,Thank you for…It was kind of you to have…I wonder if it is possible that…You were most thoughtful to…Please accept my apology for the delay in sending…Certainly, you have every right to expect better service, and I…1. InvitationI would very muc h like to invite you for….Would you please attend the annual conference held….We will hold a party this weekend. We would like to invite you tobe out guest.On behalf of …, I am extending to you our formal invitation tovisit…I have great pleasure, on behalf of…to invite you to attend the…on…sponsored by…held in(place) on (date)/from…to…Accept the invitation:I accept with my pleasure your kind invitation….I would love to attend your party.I would like to visit you….I would be very pleased to….Refuse the invitationI would very much love to take part in your party, but ….I am sorry that I will have another meeting on that day, ….It is so pleased to get your invitation, while I will be onbusiness trip during that period.Sample lettersRead the samples in the following parts and write your own letterof the same type.1. Letter of invitationCommerce Chamber 46 Woodworth Road London EC3 5FG April 8, 2004Henry Jones51 Grant Avenue T oronto, Ont. Canada M4C 4C9Dear Mr JonesWe would like to invite you to join us for the annual sales conference and invite you to give a talk at the conference on June 12th. The conference will start at 9:00 am.More than 500 company directors are expected to attend.We would be very grateful if you could inform us whether you willbe available onJune 12th and tell us the topic of your speech.Yours sincerelyHelen HendersonHelen Henderson (Miss) the SecretaryExercises 1.4.1-1 : The students union will hold a party on this Saturday at 6:00 at the students club. Write an invitation letter to your English Teacher. Then exchange with your partner to check. After that write a reply to accept or refuse.2. ComplaintI must co mplain about (that)…I am not satisfied with…I feel so mething should be done about…May 4, 2002Dear Sir/Madam,Further to my telephone call this morning, I would like to write to you for the tape-recorder I bought last month in you shop.I just used it only for a week when it broke. I took it to a local repair shop, they told us that it was factory defect and suggested that I take it to your branchcompany in our town. I waited for more than two weeks, and your company did not send a replacement.I will be grateful if you could replace the machine for me soon.Yours faithfully,James ChristopherExercises1.4.1-2: You bought a walkman at duty free shop at theairport. You found the machine does not work when you got back home.Write a letter to complain.3. ApologyI am terribly sorry, but…I am afraid I…I must apologize for…Dear Customer,I am writing to you to explain the reasons for the poor service we havegiven over the past few months. I apologize for the incomplete deliveryand no replies to the inquiries. I am extremely sorry for all the inconvenience caused by our poor services.The main reasons lie in our working procedures have not kept pacewith the expansion of our company. First of all, we do not have enoughstaffs to deal with the deliveries and inquiries; secondly, ourwarehouse is not large enough to store our goods; thirdly, our computer systems are also not so modern as to satisfy the need of company’s expansion.I promise that orders will surely be delivered promptly andcorrectly. See to it that we have already taken some actions. Now wehave already invited more staffs; and we have already rent a warehouse acquired; moreover, we have already invested enough money to improve thecomputer systems to cope with the pace of the expansion. Accordingly, the poor services as before will not appear anymore.Yours faithfully,HenryHenry, the managerExercises1.4.1-3 : Write a reply to show the apology about the walkman mentioned above, and give your solution of the problem.4. InformationAsking for informationCould you pl ease tell me that…Could you possibly…Would it be possible to…I would be grateful if you would. ….Would you mind doing…I wonder if you could…I am writing to you in the hope of…/ to inquire about…Offering informationIt i s my pleasure to ….I would like to tell you…We would like to inform you that….Thank you for your inquiry about…5. SuggestionI’d like to suggest that…May I suggest that…Perhaps we could…Could you please…Sample letterDear Sir/MadamI am organizing a group of students to pay a visit to the historical exhibition in your town. This visit will be part of our school’s activities to encourage the students to take part in social surveys. Therefore, I would be grateful if you would supply me with the following information:First of all, what are the opening and closing dates between which the exhibition will be held, and what are the daily opening hour? Secondly, what is the size of the exhibition, what is its theme and what objects are on display? Thirdly, are there any other activities being held in connection with the exhibition?I should let you know that I hope to bring over 100 students to the exhibition. So I would like to inquire if there is any discount available on entrance tickets for students. If so, how much is thediscount and what is the minimum number of students necessary to qualify for it?I look forward to your reply.Yours sincerely,George MooreGeorge Moore2)Dear Dr. Evans,Thank you for your letter. I was very pleased to hear you will bevisiting Beijing and hope the following information will help you toenjoy your stay.First of all, Beijing is cosmopolitan city with a long history, which isthe center of politics, culture and commerce. There are many international quality hotels and restaurants as well as shopping centers, markets and entertainment places.However, I think you would like to see some places that are unique to my country. I know you are interested in culture and history, sofirstly I suggest you visit the Great Wall, it shows the talent ofChinese people. Secondly, the Palace Museum, for it will show you the lives of the royal family of China. And it has a large collection of artand other cultural items. Other interesting places are the Summer Palace, Heaven Temple and millennium monument etc. They will all show you the traditional Chinese cultures.I hope these suggestions will be helpful. As you only have a short timein Beijing, you probably will not be able to do much more sightseeing.But if I can help in any other way, please let me know.Yours sincerely,AmyAmyExercises1.4.1-4: Write to a foreign university to inquire thecourses they offer, and show your intention of study there. Then write a reply on be half of the university to offer the information required.6. CongratulationsI would like to deliver my congratulations to you.I was pleased to hear that you were promoted to be the General manager of your company.I was so happy to know that….Congratulations on your…Sample letterDear Holly,I was pleased to hear that you have been promoted to General manager of ACE company. This news came as no surprise to me; I always consider you as a person who was going places!I am very happy to see your abilities recognized --- I know you will do an excellent job inyour new position.Please accept my sincere personal congratulations. I am so happy for your good future.Sincerely,MaryExercises1.4.1-6: Your colleague just give a birth to a baby, writea letter to give your congratulations.7. ThanksThank you for your…I appreciate your help…Thank you very much for…I am grateful for ….Sample letterDear Susan,Thank you very much for letting me live at your house while I wasin Beijing.I had a great time at the football game.I really enjoyed myself. I hope that you can pay me a visit whenyou come toGuangzhou soon.Yours,JamesJamesExercises1.4.1-5: One of your friend bought a book you need for you from abroad, write a letter to thank him.8. Application and repliesFor a jobI am a senior in Beijing University and will be graduated in July…I am interested in the job you offered…I learned from the newspaper advertisement that there is a vacancyfor …I would like to apply …. in your company.I should like to apply for the post of which you advertised inyesterday’s China Daily…I am an experienced….Thank you for your time and consideration.I look forward to hearing from you and I do hope I shall have theopportunity of an interview.I can come for an interview at any time convenient to you.Reply:I received your… and I am pleased to inform you…We would like to offer you the position of…We were very much interested in your letter applying for … Can you come in for an interview on…While we are very much interested in your qualifications, we are afraid that you do not quite meet our current needs.We shall keep your offer on file/in mind when there is a vacancy /should there be any openings.For entry to a collegeI am writing to ask whether you could send me some information about your college and for the application forms.。
商业信函作文英语
商业信函作文英语Title: Writing Effective Business Correspondence in English。
In today's globalized business world, effective communication is crucial for success. One of the most common forms of business communication is the business letter. Whether you're reaching out to clients, partners, or colleagues, mastering the art of writing a professional and polished business letter in English is essential. In this guide, we'll explore the key components and best practices for crafting effective business correspondence.1. Clear and Concise Language: When writing a business letter, use clear and concise language to convey your message. Avoid jargon, complex sentences, and unnecessary words. Remember, your goal is to communicate your message quickly and effectively.2. Proper Formatting: Follow the standard format forbusiness letters, including the date, recipient's address, salutation, body paragraphs, closing, and signature. Use a professional font and formatting style, such as Times New Roman or Arial, and single-space your letter.3. Introduction: Begin your letter with a polite greeting, such as "Dear Mr./Ms. [Last Name]," followed by a brief introduction of yourself or your company. State the purpose of your letter in a clear and concise manner.4. Body Paragraphs: The body of your letter should provide more detail about the purpose of your communication. Break your content into paragraphs for clarity, and use bullet points or numbered lists to organize information if necessary. Support your points with relevant facts, data,or examples.5. Polite and Professional Tone: Maintain a polite and professional tone throughout your letter. Even if you're addressing a complaint or issue, avoid using harsh or confrontational language. Instead, express your concerns respectfully and offer constructive solutions orsuggestions.6. Call to Action: Clearly state what action you expect the recipient to take, whether it's responding to your inquiry, providing feedback, or taking a specific course of action. Be direct but courteous in your request.7. Closing: End your letter with a courteous closing, such as "Sincerely," "Best regards," or "Yours faithfully," followed by your name and title. Leave a space for your handwritten signature if sending a physical letter.8. Proofreading and Editing: Before sending your letter, carefully proofread it for spelling, grammar, and punctuation errors. Consider asking a colleague or trusted friend to review your letter for feedback. A well-written and error-free letter reflects positively on your professionalism and attention to detail.9. Follow-Up: If you don't receive a response within a reasonable timeframe, don't hesitate to follow up with a polite reminder. Persistence can often lead to successfuloutcomes in business communication.10. Adapt to Cultural Norms: If you're communicating with international partners or clients, be mindful of cultural differences in communication styles and etiquette. Researching cultural norms and customs can help you tailor your message appropriately.By following these best practices, you can write professional and effective business letters that convey your message clearly and respectfully. Remember to always consider your audience and the purpose of your communication, and strive to create a positive impression through your correspondence. With practice and attention to detail, you can master the art of business writing in English and enhance your professional reputation in the global marketplace.。
商业信函英语作文格式
商业信函英语作文格式**English Version:**[Your Name][Your Position][Your Company Name][Your Company Address][City, Postal Code][Country][Date][Recipient"s Name][Recipient"s Position][Recipient"s Company Name][Recipient"s Company Address][City, Postal Code][Country]Dear [Recipient"s Name],Subject: [Subject of the Letter]I hope this letter finds you well.I am writing on behalf of [Your Company Name], to discuss [the purpose of the letter].Firstly, I would like to express our gratitude for the excellent services/products your company has provided us with.We have beensatisfied with the quality and reliability of your offerings, which have contributed significantly to our business operations.The purpose of this letter is to [state the main reason for writing –e.g., propose a partnership, request information, make a complaint, etc.].We propose [details of the proposal or request].We believe that this [partnership, deal, etc.] will be mutually beneficial, bringing about [list the expected benefits].Enclosed is a detailed proposal for your review.Should you require any further information or wish to discuss this matter in more detail, please do not hesitate to contact me at [your contact information].We are looking forward to your prompt response and hope for a positive outcome.Thank you for your attention to this matter.We value our business relationship with your company and are eager to continue our successful collaboration.Yours sincerely,[Your Name][Your Position][Your Company Name]---**中文版本:**[您的姓名][您的职位][您的公司名称][您的公司地址][城市,邮编][国家][日期][收件人姓名][收件人职位][收件人公司名称][收件人公司地址][城市,邮编][国家]尊敬的[收件人姓名],主题:[信件主题]希望这封信能让您感到愉快。
business letters英文范文
business letters英文范文English:I am writing to follow up on our recent meeting regarding the potential collaboration between our companies. After our discussion, I believe there is a strong alignment between our goals and values, and I am excited about the possibility of working together to achieve mutual success. As we move forward, I would like to propose scheduling a more detailed meeting to discuss the specific steps and timeline for the collaboration. Additionally, I would like to address any potential concerns or questions that may have arisen since our initial conversation. I believe that open communication and a clear understanding of each other's expectations will be crucial for the success of our partnership. I am confident that by working together, we can create a strong and mutually beneficial collaboration that will propel both of our companies forward.中文翻译:我写信是为了跟进我们最近关于两家公司潜在合作的会议。
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120-140 words for each situationSituation 1 (25’)Directions:♦You are asked to write a reply to the inquiry letter you wrote in task I on behalf of Guangzhou Mayoung Electric Industrial Corp.♦Please use block style to write the letter.Nov.24,2007Dear Mr.Jones:SUBJECT: A REPL Y TO AN INQUIRY FOR ELECTRIC HEATERSThanks for your letter dated Nov.17, 2007, expressing your interest in electric heaters.Enclosed please find our detailed quotation, brochures and terms of payment. You will get a special discount of 5% if you place an order over 5,000 sets. Since we are a well-pranced and specialized market and exporter in this line in China, we will be able to offer you the top-quality products at low price. If you have time, you can come to our company to test the samples. Due to the increasing demand for the parts in the market, we will be forced to raise our price in the near future. We suggest you order with us before Feb.2008.We assure you that your order, which we look forward to receiving will have our immediate attention.Yours faithfully,Jay CullenSale managerDirections:♦You are asked to write an adjustment to the claim you wrote in task II on behalf of Delta Company.♦Please use modified block style to write the letterMay 18 , 2011Dear Mr. Jones:SUBJECT:ADJUSTMENT TO CLAIM ON ON THE QUALITY PROBLEMThank you for your letter of June 1st and we will take care of the 500 fountain pens which you said.It is our common practice to ensure our fountain pens function and reliable before they are finally sent out to customers. The mistake may be happened at the delivery, and we will made a careful research to find out the potential problem areas.You can sent us the rest of the pens you did not sell. We will pay for the delivery and sent you another kind of fountain pens. We will give six percent discount for cash.Thank you for this opportunity to explain, we shall continue to work hard to provide you with the service you have a right to expect.Sincerely,Jay CullenSales assistant120-140 words for each situationSituation 1 (25’)Directions:♦You are asked to write a reply to the inquiry letter you wrote in task I on behalf of Guangzhou Mayoung Electric Industrial Corp.♦Please use block style to write the letter.May 28.2009Dear Mr.Jones:SUBJECT: A REPL Y TO AN INQUIRY FOR ELECTRIC HEATERSThanks for your letter on May 23 about your company interest in our electric heaters. Enclosed please find our latest brochures ,quotation ,term of payment ,the prices inclusive of transportation and insurance and some recommendations of part for your consideration .You will get a special discount of 3% if you place an order over 2,000 sets.Since we are a well-experienced and specialized maker and exporter in this line in Guangzhou .We will be atte to offer you the top-quality products at low prices .But we suggest you order with us before April 2012,because we will be forced to raise price in the near future.We hope you will give us the chance to provide you with our best quality products.Yours sincerely,Edward CullenSales managerDirections:♦You are asked to write an adjustment to the claim you wrote in task II on behalf of Delta Company.♦Please use modified block style to write the letterJuly 18.2009Dear Mr.Jones:SUBJECT:ADJUSTMENT TO CLAIM ON ON THE QUALITY PROBLEMThank you for your letter on July 13 about our company produced fault and we will take care of your broken-down fountain pens.It is our common practice to carry out a careful screening to ensure our machines functional and reliable before they are finally sent out to customers .We are so confident and proud of our quality that our warranties run for as long as the customers possess the products.Your letter informing us of the problem has been handed to the technology department .The senior engineers will make a careful research to find out the potential problem areas .Simply send us the bill for the repairs and we will reiburse you the costs.We will make compensation the whole loses .We will try our best to avoid mistake in serving you.Sincerely yours,Edward CullenSales manager120-140 words for each situationSituation 1 (25’)Directions:♦You are asked to write a reply to the inquiry letter you wrote in task I on behalf of Guangzhou Mayoung Electric Industrial Corp.♦Please use block style to write the letter.May 9, 2011Dear Mr.Jack Jones:SUBJECT: A REPL Y TO AN INQUIRY FOR ELECTRIC HEATERS.Thank you for your inquire of May 4. According to your request, we enclose our illustrated catalogue and price list and quote prices inclusive of transportation and insurance giving the details you ask for. You can find a range of samples covering the full line of our electric heaters for your consideration.We had like to invite your attention to our other products, such as other goods about electric heaters, details of which will be found also in the catalogue.We hope you will give us the chance to provide you with our best quality products. Many thanks for your inquiry. We look forward to receiving your order in the near future.Sincerely yours,Damon SalvatoreSales managerDirections:♦You are asked to write an adjustment to the claim you wrote in task II on behalf of Delta Company.♦Please use modified block style to write the letterMay 3, 2011Dear Mr.Jack Jones:SUBJECT:ADJUSTMENT TO CLAIM ON ON THE QUALITY PROBLEM.The correct consignment of the fountain pens will reach you within 10 days.I’m grateful for your letter dated Sep,1st. We are sorry to learn that the fountain pens don’t match the sample. After careful examination, we found that we had misfiled the mess grade of your order. You choose models A. We sent the models B. The correct consignment and it would arrive at your place by May 15.As compensation for the wrong delivery, the best we can do is I would like to provide you a 15% discount for the order you ordered before. I hope such an arrangement is satisfactory to you. Your satisfaction is very important to us. We are willing to do as much as we reasonably can to make things.Sincerely,Damon SalvatoreTechnical Services120-140 words for each situationSituation 1 (25’)Directions:♦You are asked to write a reply to the inquiry letter you wrote in task I on behalf of Guangzhou Mayoung Electric Industrial Corp.♦Please use block style to write the letter.May 15,2011Dear Mr .Jones :SUBJECT: A REPL Y TO AN INQUIRY FOR ELECTRIC HEATERSThanks for your letter inquiring about opportunities for cooperation of joint venture with us .As it is part of our policy to expand globally ,We welcome specific proposals from your firm aiming at economic cooperation and technological exchange .We take pleasure in enclosing a detailed quotation and brochures for electric heaters .And we will showing our best possible terms .Many thanks for your inquiry .We look forward to receiving your order in the near future .Since we are a well -experienced and specialized maker and exporter in this line in China ,We will be able to offer you the top -quality products at low prices .Due to the increasing demand for the parts in the market .We will be forced to raise our price in the near furture .We hope you will give us the chance to provide you with our best quality products .Sincerely yours ,Carlier CullenSales ManagerDirections:♦You are asked to write an adjustment to the claim you wrote in task II on behalf of Delta Company.♦Please use modified block style to write the letterMay 15,2011Dear Mr. Jones :SUBJECT:ADJUSTMENT TO CLAIM ON ON THE QUALITY PROBLEMI owe you an apology for any inconvenience this clerical error has caused and will do our best to see that such errors do not recur .As our business has increased rapidly .We are to make a number of procedures in our organization so as to ensure that such a mistake will never occur again .Accordingly ,we expect to be able to forward your order to you within the next two weeks .To change the fault goods .You will find our products satisfy your need .Your understanding and patience in this matter world be greatly appreciated .We hope you will give us the pleasure of serving you again in the future .Sincerely yoursCarlier CullenSales Manager。