BEC中级口语资料

BEC中级口语考试
BEC口语考试分为三部分。

第一部分是考生与考官的交流，着重于个人情况、学习工作、兴趣爱好。

这一部分必须充分准备，但难度不会超过普通的工作面试，且一般不会涉及商务知识。

主要的难点在于第二、第三部分。

第二部分让考生就某一商务主题发表一分钟的演讲，而第三部分中，两位考生就某个商务主题进行讨论。

这两个部分要求较高，第二部分的准备时间仅为一分钟。

第三部分为三十秒。

针对BEC口语出题范围，可将其细分为多个出题领域：职业发展、人事、营销、商务交流、信息管理、物流、金融、公司发展、项目管理、质量控制、竞争、健康安全、战略策划、生产管理、国际商务、交通、商业文化与伦理等，各个击破。

对于每个领域内的经典题型，必须对大量范文作详细分析，总结最常用的话题与理由，体会不同场合变换说法的重要性，克服考生中普遍的理解考题却无话可说的尴尬。

BEC口语考试决不能临阵磨枪，口语是在平时的反复练习中逐渐提高的，想口语考试取得好成绩，考前必须找一个同伴，一同练习口语。

这样可以互相指出缺点，共同提高，事半功倍。

在同伴面前试讲，还能克服心理紧张，提高考试
时的自信。

练习时，必须把流利度放在语法之上，不要因为有语法错误而不敢讲。

对于口语来说，流畅地传达想法是第一位的。

语法或句型的不足可在实践中逐渐纠正。

另外，考试时不能过分依赖同伴，每个考生必须有主动性和独立性。

有时，同伴的提示和帮助是有用的，但每个人都应在谈话中力争占主导地位，迅速积极地回答问题。

此外，还要多下功夫背诵一些比较实用的口语化的句子，定期做点口试模拟试题，这些试题可以从网上收集，也可去书店购买。

使用更自然更地道的口语。

语言的丰富化与口语化不是一日之功，但也要总结规律。

比如，用一些语气词如“well，right？”等和反义疑问句可以使语言较为自然。

一些口语化的词组如“ic ing on the cake，sell like hotcakes，ballyhoo，shelf sitter”等也可以给会话增色。

当然粗俗的俚语在商务会话中是不允许的。

另外，书面用语如“ne vertheless，furthermore，in addition，utmost”等非但不会让考官欣赏，反而显得做作、不自然。

正所谓“过犹不及”，要做到恰到好处，必须对词汇和短语的色彩有精确体会。

必须指出的是，口语化不等于散漫化。

BEC口语的目的还是为商务主题服务的，所以决不能沦为聊天式的极其随便的对话。

要学会运用会话模式，如开题质询观点扩展型
对话，并掌握有效的相关口语技巧，如Echo，Objection，Proposition，Development，Hypothesis，Definition，Interrogation，Repetition等。

关键在于应做到“casual without losing focus”，即“外松内紧”。

要注重积累商务案例。

对于任一题目，只说一大堆理由，是很难得高分的，即使理由本身非常正确。

关键在于必须有活生生的例子说明问题。

这一点上，临时抱佛脚是没有用的，务必平时注意收集并在会话中运用恰当的例子。

重视口试中非语言因素的作用。

在BEC口试中，非语言因素也起着很大作用。

有的考生平时英语口语还是很过硬的，可在口试中分数并不高，为什么会出现这种情况呢？首先，考生面对考官时太紧张了，不能正常发挥。

其次，考生以为口语考试就是看发音，语音语调正确，说话流利，口语分就会很高。

其实不然。

口试时考生要面对考官，给考官留下第一印象的是考生着装是否大方得体，干净整洁。

一般来讲，适度的自我包装可以使考生更加自信。

因此有条件的男生可以穿上商务西服，打上领带；女生可以穿上职业套装，化淡妆。

这样也会使考生很快进入角色并给考官留下良好的第一印象。

结语：BEC是取证考试。

BEC口试是对考生语
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法、词汇、语篇、语音、语调、商务知识、跨文化交际能力的综合性测试，因此BEC口试的前期准备工作是至关重要的。

考生需要熟悉口试内容形式，有针对性地掌握各知识点并加以训练。

口试时，考生需克服紧张心理，做到游刃有余。

相信以上备考技巧会有助于考生顺利通过测试并拿到证书。

1. Be well prepared.
做好充分准备是成功的基本保障，这包括对考试风格，模式，题型和最新动态的熟悉，更包括大量的、有针对性的口语练习。

但必须指出一点，准备的过程不应是背诵的过程。

很多考生对自己在面试中的表现感觉良好，最终却对自己出乎意料的低分大吃一惊，百思不得其解，其实原因很简单：考官对考生背诵事先准备好的答案很反感，尤其当他/她听到同一种答案被很多考生重复使用时，那种令人作呕的感觉可想而知。

在考官看来，Using a prepared answer is similar to cheating！所以给准备BEC考试的考生一个忠告：Over prepared is often as harmful as under prepared.
2. Have an easy but concentrated state of mind.
心态对于任何事的成功都是至关重要的，语言测试，尤其是一对一的口语测试更是如此。

良好的心态
可以使人超水平发挥；糟糕的心态却可以让人遭遇滑铁卢。

在以往的BEC考试中，相当数量的考生是因为心态不好，主要是过度紧张导致失利的。

应该说适度的紧张还是有益的。

我们应该充分重视BEC口语考试，但没有理由惧怕它。

调整心态，放松心情的几种方法：
1）尽量把参加BEC面试想象成拜访一个朋友，而那个朋友有一些问题不明白，需要向我请教。

2）面试前一晚一定要睡个好觉，考前一餐不要吃得太饱，当然也不能空腹。

3）进入面试房间前做几次深呼吸，然后告诉自己：既然我知道自己英语说得不错，别人也应该知道。

4）把对方想象成考生，把自己想象成考官，当然该回答的问题还是要认真回答。

5）如果知道自己的英语口语不太好就更没必要紧张了，紧张又不能帮我提高成绩，不如彻底放松，奋力一搏，说不定就能达到柳暗花明的效果。

3. Focus on your English instead of your ideas.
考官在考察我们的英文而不是我们的思想，没有必要为了一个我认为“闪光”的思想强迫自己说那些
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说不清的英文句子，重要的是把我有把握的英文说清楚。

考官基本上不会在乎我们的观点，而是根据我们的英文打分的，况且我认为很精彩的一个观点很可能其他人已经重复过多次。

一个蹩脚的复杂句并不比简明流畅的短句给考官的印象更好。

在口语表达中我是主动的，没有人强迫我说什么。

不会说的词就换另一个词；没有把握的句型就换另一个句子；讲不清的观点可以马上用另一种观点，甚至违心地说几句话也无妨，为了拿到分数豁出去了。

记住：虽然语言只是表达思想的载体，但那是在生活中。

在语言测试中，尤其是当我们的语言手段不足以表达我们复杂的思想时，一定要让思想服从于语言，只讲能讲得清的观点。

4. Use your common sense.
很多考生分丢得实在冤枉，当被问到一些常识性问题时，我们往往因为缺乏常识或不会利用常识而轻易放弃机会，白白丢分。

要知道十几分钟的面试转瞬即逝，放弃一个问题可能就意味着分数降一个档次。

有些问题被考生放弃并不是因为语言问题，而是他们认为对这个话题没有idea，不知道该说什么。

例如被问到家乡最有趣的方面是什么时，很多考生吞吞吐吐
说不出来，或者干脆说没什么有趣的。

其实这是一个非常简单的问题，只要有一点常识就不难想到有太多话题可讲：自然风光、名胜古迹、地方风俗、历史、地理、风土人情、节日庆典、饮食习惯、教育制度、天气情况等等都可以成为谈论的话题。

任何时候都不要放弃任何问题。

Saying something is better than saying nothing！
5. Be calm in mind and active in attitude.
回答问题时要沉着，冷静，思路清晰，同时表现出主动参与、喜欢交谈的态度。

首先要保证听懂问题再回答，不要听到之言片语就慌忙回答，随后发现误解了考官的问题或答非所问；更不要没听懂考官的问题就沉默不语。

如果真没听懂也不要慌，可以先根据此时的谈话背景迅速寻找线索，把自己的猜测大胆讲出来，待对方证实后继续回答。

例如：
Q：What‘s your line of business？
A：Excuse me，are you asking me to talk about my job？
假如连一点猜测的线索都没有，坦白的告诉考官你没有听懂比不懂装懂，答非所问更能表现出考生喜欢参与的坦诚态度和善于交谈的应变能力。

有必要经常提
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醒自己：The BEC interview does NOT focus on your academic English. It focuses on your SURVIV AL English.
评分标准
两位考官都给考生评分，评分官运用详细的评分标准给分，与考生谈话的考官参考评分标准给出总分，考生彼此之间互不影响。

现将评分标准进一步描述如下：
1. 语法和词汇
指的是对语法和词汇形式恰当运用的范围和准确性。

BEC中级测试需要一定程度的语法和词汇量。

这一水平的考生应该相当准确地使用足够的适当词汇来表达自己的意图。

2. 话语组织
指每位考生个人谈话是否连贯，长度是否合适，是否切题。

话语应足以符合BEC中级水平的要求。

3. 发音
指考生发出让人能够理解的声音的能力。

BEC中级水平要求考生通过恰当使用重读、节奏、语调和清楚的单个发音来表达意思。

4. 互动式交流
指考生在谈话的过程中积极参与的能力。

在BEC中级考试中，考生应该对轮流说话反应灵敏，并通过恰当地提问和回答使谈话能持续进行。

5. 综合成绩等级
指考生参加口试的总成绩。

整个口语测试都在对考生的语言技巧进行评价。

为了能公平、准确地对每位考生的成绩进行评分，必须让考官有足够的语言样本来评估。

因此，考生必须准备充分地回答考官或其他考生的问题，说话清楚、让人听得见。

考官有责任在必要时控制或指导交谈，以确保每位考生都有均等的机会说话，考生也有责任尽可能保持交谈的持续进行。

考生均等地轮流谈话可以最有效地利用可以使用的时间。

Part One
Phase I
I: Good morning/afternoon. I’m … and this is my colleague …. S/he’s just going to listen to us. Could I have your mark sheets, please? (To A) What’s your name? Where are you from? A:回答
I: Thank you. (To B) And you? B:回答
I: Thanks. Do you work or are you a student, B? B:
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回答
I: (What do you do? What do you study?) B:回答
I: What about you, A? (What do you do? What do you study?) A: 回答
I: What do you like most about your job/studies, A? A:回答
I: (Why?) A:回答
I: What about you, B? B:回答
Phase II
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I: A, which specific skills will you need most in your career? (Why?) A:回答
I: How about you, B? (Why?) B:回答
I: B, what qualities does a good employee need to have? (Why?) B:回答
I: What do you think, A? A:回答
I: A, to what extent is it possible to train people in interpersonal skills? (Why/Why not?) A:回答
I: B, which special qualities do you think managers need to have? (Why?) B:回答
2.
I: Do you find the internet useful for your
work/studies, A? (Why/Why not?) A:回答
I: How about you, B? (Why/Why not?) B:回答
I: Do you think the internet will become more widely used by companies in the future, B? (Why/Why not?) B:回答
I: What do you think, A? A:回答
I: Do you think that the internet is an effective channel for marketing a company’s products, A? (Why/Why not?) A:回答
I: Do you think other forms of advertising will continue to be more important than the internet, B? (Why/Why not?) B:回答
3.
I: How ambitious are you for your career, A?
(Why/Why not?) A:回答
I: How about you, B? (Why/Why not?) B:回答
I: Do you think you are or would be a good manager, B? (Why/Why not?) B:回答
I: A, what do you think? (Why/Why not?) A:回答
I: Would you rather be a manager in a small company or a large corporation, A? (Why) A:回答
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I: Would you like to be the head of your own business, B? (Why/Why not?) B:回答
4.
I: How do you feel about being away from home on business, A? (Why) A:回答
I: What about you, B? (Why?) B:回答
I: Do you think all hotels should provide special facilities for business people, B? (Why/Why not?) B:回答
I: How about you, A? What do you think? (Why/Why not?) A:回答
I: Do you think it is an advantage to stay in a large international hotel rather than a small hotel when on business, A? (Why/Why not?) A:回答
I: Do you prefer to stay in a hotel on your own or with colleagues, B? (Why?) B:回答
5.
I: How important is it to you to have flexible working hours, A? (Why/Why not?) A:回答
I: What about you, B? (Why/Why not?) B:回答
I: Do you think that companies should control the number of extra hours staff work, B?
(Why/Why not?) B:回答
I: How about you, A? What do you think? (Why/Why not?) A:回答
I: Do you work more effectively at certain times of the day, A? (Why/Why not?) A:回答
I: Do you work faster when you have to meet a deadline, B? (Why/Why not?)
6.
I: Are you influenced by company logos when you choose services or products, A? (Why/Why not?) A:回答
I: What about you, B? (Why/Why not?) B:回答
I: What kinds of popular events or personalities do you think companies should be involved in sponsoring, B? (Why?) B:回答
I: What are you, A? What do you think? (Why?) A:回答
I: Do you think that sponsoring sports events or personalities is the most effective form of advertising, A? (Why/Why not?) A:回答
I: B, do you think companies will make more use of sponsorship 赞助in the future as a way of
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advertising? (Why/Why not?) B:回答
Module 模块
(A为考官，B为一考生，C为另一考生)
A: OK. Now let's get started. What's your name? Where are you from?
B: My name is Li Ming, and I'm from Shanghai.
A: Thank you. And you? Where are you from?
C: I'm Zheng Fang. I'm from Hangzhou.
A: Thanks. Do you work or study here, Miss Zheng? C: I work as a sales clerk in a foreign company.
A: What about you, Mr. Li?
B: I'm a student. I study Biology.
A: Do you like your major, Mr. Li?
B: Yes, I'm very fond of Biology.
A: Why?
B: I find biology very interesting and very useful. It helps me understand life forms and nature better. A: How about you, Miss Zheng?
C: I like my job very much. The Sales Department is very important in the company. I can learn a lot from my work, and my boss treats me very well.
A: Thank you. Now I'm going to ask you both some questions about office hours. How many hours do you study each day, Mr. Li?
B: I study about 10 hours every day.
A: What about you, Miss Zheng? How many hours do you work every day?
C: Eight hours.
A: Do you think working overtime is a good thing for a company, Miss Zheng?
C: No, I don't think so.
A: Why not?
C: Working overtime will cause complaints from employees and ruin their health in the long run. If the workers develop the habit of working overtime, their efficiency tends to be lower. And that means the company should pay more to them. A: What do you think of it, Mr. Li?
B: I don't think overtime work is a good thing. That makes the job very stressful and tiring. Of course, it's understandable to work overtime occasionally when it's really busy and necessary.
A: Mr. Li, do you think people in the future will work
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longer hours or shorter hours?
B: I think people will work shorter hours in the future.
A: Why?
B: With the help of computers, work efficiency will be much higher than before. Within the shorter hours, they can do the same even more work than what they can do now.
A: Do you think people will feel free to choose the work hours in the future, Miss Zheng?
C: Yes, I suppose so.
A: Why?
C: Computers have made it possible for people to work at home. So they may choose to work part-time or full time, work in Small Office, Home Office.
A: OK. That's all for the first part of the exam. Now let's move to the second...
其他话题：
What do you think of some modern methods of payment (credit cards, cheques, bank transfers)? What role does the computer play in modern
business?
Which kind of office would you prefer to work in, cellular or an open-plan开敞式平面布置
office?
What do you think of international trade?
How to deal with customer enquires on the phone? Health and safety in the workplace (How to ensure a healthy working environment for employees? What are some health hazards in the office/factory shop? What safety measures should be adopted in the workplace?)
How to keep a balance between growth and environment protection?
What kind of role does advertising play in promoting your products / services?
Which form of advertising is most effective in your opinion?
What are the required qualities of a modern manager?
What do you know about flexible time?
Part two小演讲
本部分考试为小演讲。

每个考生分别会得到一张带有
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三个不同题目的卡片，每个考生的题目都不相同。

三个题目各有侧重点，其中一个题目适合商务经历有限的考生，一个题目适合略有商业经验的考生，还有一个题目适合比较熟悉商业某领域运作的考生。

因此考生应当认真审题，以选择适合自己的那一个题目。

考生选完题后准备一分钟，然后根据题目要求和所附有的两三点提示作一分钟的简短发言。

每个考生做完发言之后另外一位考生要根据他刚才的发言对其提出一个问题。

这一部分所涉及的范围相当广泛，但大多数与商务有关，考生应注意商务运作中各环节具体操作的重要性及其原因，如公司员工参加培训班的重要性应当从哪些角度去分析、选择公司驻地应有哪些重要性等。

1. 应试技巧：
（1）充分利用准备时间，仔细审题，罗列自己的主要观点和论点。

（2）演讲结构要完整，引题，观点陈述和结尾要清晰，衔接自然，有逻辑性。

（3）论点论据要充分，将论点充分展开，不可一味的重复论点。

（4）如果想不到更多的论点，在一分钟之内能就一方面发挥拓展开来也可以得到理想成绩。

因此，考生
在这部分的观点论述不见得要面面俱到，只要能够清晰明了、有理有据地去表达即可。

考题：
A. What is important when...?
Motivating staff
• financial benefits
• career development opportunities
•
•
B. What is important when...?
Satisfying customers
• a good after-sales team
• more communication with customers
•
•
参考答案：
Sample A:
Well, I'm very interested in this topic -- what's important when motivating staff. Personally, I think there are three main important factors: financial benefits, career development opportunities and an easy-going boss.
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Firstly, the financial benefits should be the most important factor. They may include good salary, bonus and other perks. As we know, most people work to live instead of working for fun. And also as the saying goes, money can make the mare go, so money is very important in motivating staff. Secondly, career development opportunities are quite important. Actually, there is nobody who does not want to be promoted. If staff cannot see any good career prospects, they will probably quit the job. Finally, an easy-going boss is also important. Nobody wants to work with a difficult boss.
To sum up, financial benefits, career development opportunities and an easy-going boss are important in motivating staff.
Sample B:
Well, I'd like to talk about the important factors that contribute to customers' satisfaction.
First of all, we need a group of excellent after-sales service team. It is true that it is not easy to meet the needs of every customer, but our responsibilities
involve handling customers' complaints and trying every means to solve their problems. In order to have an efficient group of after-sales service team, we must organize some staff training courses. In addition, we need to carry out surveys on customers about whether they are satisfied with our products and in what aspects they are dissatisfied. Based on the result of the surveys, we can make improvement.
In a word, more communication with customers and a good after-sales team can help improve customer service.
3. 实用表达法
（1）引出话题
第二部分的考题一般都是以What is important when…引出的，问的是做…时要考虑的因素。

因此引题部分可以如此表达：
Well, when it comes to…several vital factors must be taken into account.
As we all know, many factors must be considered when…
The purpose / aim / subject of my talk is to provide…
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I’m going to talk about…
（2）正文罗列观点：
First... second.., third.., at last
Firstly... secondly.., thirdly.., lastly...
First of all.., then.., next.., after that.., finally... To start with... later... to finish up...
（3）解释观点
In this way,
To put it another way,
In other words,
That is to say,
…so to speak,
…let’s say
（4）阐述原因
Due to
Thanks to
On account of
Because of
As a result of
（5）阐述后果
As a result
As a consequence
Consequently
Therefore,
（6）举例：
For example / instance...
A good example of this is...
To illustrate this, I have an example for you.
I'll illustrate this by using the following example. （7）过渡
And / Then / Besides
And of course
On the other hand,
But more than that,
Not only that,
Apart from that,
And another thing,
On top of that,
What’s more,
Beyond those,
But most importantly,
But above all,
Last but not least,
Once…having (done)…
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（8）总结：
All in all / In short / In a word / In brief,
In conclusion / On the whole / Altogether / In a nutshell / To cut a long story short
To summarize, there are three main points.
Now, to sum up, I have covered three main points in my presentation.
In conclusion / In short / In a word, I have covered three main points in my presentation.
So let me summarize what I've said. I have made three points: firstly, the history, secondly, the markets, and thirdly, the staff.
4. 常考话题
真题部分：
（1）What is important when…?
Trying to attract new staff
• Competitive wages
• Company reputation
•
•
（2）What is important when…?
Preparing to go away on a business trip
• Informing colleagues and clients
• Delegating essential tasks
•
•
（3）What is important when...?
Planning corporate hospitality
• Guest list
• Type of event
•
•
（4）What is important when...?
Writing a newspaper advertisement for a job vacancy
• Description of the work
• Experience needed by applicants
•
•
（5）What is important when...?
Delegating work to others
• Clear instructions
• Choice of person for the task
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•
•
（6）What is important when...?
Designing a company website
• Type of information to include
• Different language versions
•
•
（7）What is important when...?
Meeting foreign clients for the first time
• Foreign language skills
• Knowledge of cultural differences
•
•
（8）What is important when...?
Deciding whether to buy or rent office equipment • Cost
• Speed of technological change
•
•
（9）What is important when...?
Aiming to increase staff productivity
• Offering bonuses
• Creating a pleasant environment
•
•
（10）What is important when...?
Aiming to keep good staff
• Promotion opportunities
• Salaries
•
•
（11）What is important when...?
Organising a conference
• Conference speakers
• Facilities at conference centre
•
•
（12）What is important when...?
Producing a marketing plan
• Identifying target customers
• Setting a budget
•
•
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其他常考话题：
（1）What is important when...?
Aiming to improve production quality • Up-to-date equipment
• Staff training
•
•
（2）What is important when...?
Aiming to improve customer service
• Staff training
• Customer satisfaction surveys
•
•
（3）What is important when...?
Preparing for a job interview
• St udying the job advertisement
• Finding out about the company
• preparing for questions
•
（4）What is important when...?
Interviewing candidates for a job
• Personal qualities
• Qualifications
•
•
（5）What is important when...?
Aiming to reach new market
• Market research
• Advertising
•
•
（6）What is important when...?
Conducting market research
• Competition
• Characteristics of sample
•
•
（7）What is important when...?
Organising a training programme
• Availability
• Cost
•
•
（8）What is important when...?
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Planning a career
• Qualifications
• Future trends
•
•
（9）What is important when...?
Choosing a new supplier
• Product quality
• Costs
•
•
（10）What is important when...?
Choosing suitable transport for a business trip • Convenience
• Cost-effectiveness
•
•
（11）What is important when...?
Selecting employees for promotion
• Personal qualities
• Current performance
•
•
（12）What is important when...?
Setting up a new business
• Management experience
• Financial backing
•
•
（13）What is important when...?
Advertising a product or service
• Appropriate media
• Competition
•
•
（14）What is important when...?
Preparing to attend a conference
• Information about the speakers
• Planning the journey
•
•
（15）What is important when...?
Attracting investment
• Strategic planning
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• Public relations
•
•
（16）What is important when...?
Choosing a business club to join?
• Numbers of members
• Membership fee
••
•
（17）What is important when...?
Finding a hotel for business travelers?
• Room se rvice
• Business facilities
•
•
（18）What is important when...?
Choosing a magazine to advertise a product or service in?
• Cost of advertising
• Target audience
•
•
（19）What is important when...?
Fighting stress
• Exercise
• Entertainment
•
•
（20）What is important when...?
Opening a branch in a new city?
• The location
• The potential purchasing power
•
•
（21）What is important when...?
Planning a presentation?
• Finding out about the audience
• Researching the topic
•
•
（22）What is important when...?
Managing a project?
• Encouraging teamwork
• Keeping to schedule
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•
--------------------------------------------------------------------- Part 3 Discussion互相讨论：
本部分考试时间约5分钟，以考生之间的双向对话方式进行，要求考生根据所给的商务背景知识和相关提示准备30秒之后进行为时3分钟的讨论，然后考官将根据考生的发挥情况围绕主题分别对考生提问。

这个阶段主要测试考生在比较与对比、总结与分析、争论与让步等中的语言表达能力。

1. 应试技巧：
（1）了解自己角色
考生拿到卡片后应迅速浏览关于场景的介绍，熟悉自己扮演的角色，并努力在以下的对话中以此角色的立场来思考问题及阐述观点，这样才能保证对话的顺利进行。

（2）理清发言要点
考生拿到卡片后还应根据题目的要求，迅速展开联想，构思出发言的要点。

最好按重要性将各要点排序，
做到发言过程中逻辑清晰，条理通顺。

（3）控制发言时间
在考试中不能一味地表现自己，太“霸道”，也不能一味沉默，太“谦虚”。

要把握分寸，掌握时机，恰当地运用口语表达技巧，自然地接续、打断、插入或附和别人的话茬，完整地表现自己。

（4）与同伴密切合作
在整个谈话中，考生都应遵循“合作”的原则，保持一种友好、礼貌、轻松的氛围，使讨论卓有成效。

在对话过程中要注意在自己发言的同时还要给对方创造发言的机会，使讨论能够活跃自然。

在产生尴尬无话题可讲的情况下，双方都应当尽力找到谈话突破口，保持谈话继续进行。

（5）注意肢体语言
肢体语言有助于给考官留下好的印象。

时刻保持微笑，认真地倾听同伴的发言，并适当地点头表示同意(但也不可过于频繁)。

Module 1:
Effective Time Management
Your company has found that ineffective time management is one of the major problem areas throughout the workforce. You have been asked to
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put forward some suggestions for improving the situation.
Discuss and decide together:
• why poor time management can become a major problem in company.
• what procedures could be adopted to ensure that time is managed effectively.
参考答案：
Zheng: Hi, Ms. Wen. As you know, our company is kind of out of control these days. Don't you
think so?
Wen: Yeah. Everything seems to be in disorder here in our company. And that obviously has a lot
to do with poor time management.
Zheng: You mean poor time management has caused all these problems? Why?
Wen: When a company does not have a well-planned time-schedule, they usually do
not allocate blocks of time to specified tasks.
They do not have a definite idea of when they
should complete a certain task.
Zheng: I think they often neglect the ordering of priorities. I mean certain tasks need priority.
But in the company every task is treated on
an equal basis, even if it is a very urgent task. Wen: That's the point. So time should be planned according to the importance of the tasks we
need to deal with.
Zheng: So what do you think we can do so that time is managed effectively here in our company?
Wen: You mean what procedures we can adopt? Zheng: Sure. That's what our boss is asking us to do. Right?
Wen: Right. I think we've got a lot to do. First, we should make all the staff members realize
how important effective time management is
to our company.
Zheng: Yes, I think we can give them instruction in time management, especially those in
supervisory positions.
Wen: Great. Perhaps we can run a few training programs for them. If there is a need, we may
invite some experts from outside to help us.
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Zheng: Another thing we can do is to make all the managers, or even every staff member, come
up with a job description of their own. In this
way, they can be pretty sure about what they
are responsible for and what they are not. Wen: Yes, that's a good idea. And I think the top managers of our company should come up
with a set of rules as to what kind of jobs
should be given priority to. In this way, we
can make sure that important tasks are dealt
with first.
Zheng: Good idea. So to sum up, our company should run a few training programmes, and every
staff member should write a job description
of their own.
Wen: And rules should be made about what kind of job should be given priority to.
Module 2
Organizing a PR Event
Your company is organizing the press launch of a new model of its car．
You have been asked to help with the preparations for the event．
Discuss the situation together，and decide：
Who you will invite to attend your press conference．
What information is needed in the press conference．
参考答案：
Candidate A：Our company is organizing a press conference to launch our latest model．We
must make careful planning and considerate
arrangements to ensure the most satisfying
outcome．
Candidate B：True enough．I think the first thing we should take into consideration is the people
we shall invite to the press conference．What are
your views on this?
Candidate A：As I see it，we should target most important motoring magazines，national papers，
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major regional papers and freelance journalists，etc．Candidate B：That’s a good point．When the public reads positive things in their favorite magazine or newspaper，they are the journalists’ own comments and therefore much more powerful than advertising bec ause they aren’t influenced by the organization．
Candidate A：Yes．So，our goal is to communicate the quality and image of our cars to the motoring press．
Candidate B：Then，how about the information needed in the press conference．Would you comment on this point?
Candidate A：I think we should make sure that press information packs are accessible to everyone present．
Candidate B：I wonder if you could explain it in more detail．
Candidate A：sure．The information packs include，for example，brochures about specifications of our advanced cars，the most attractive pictures reflecting the modern image of our
cars，etc．
Candidate B：I agree entirely．What’s more，
I think welcome information and itineraries for guests
should also be prepared in advance．
Candidate A：Oh，exactly．
Module 3
Trade Fair
Your company is attending a trade fair in a foreign country for the first time．
You have been asked to help with the preparations for the trip．Discuss the situation together，and decide：
1. What travel and accommodation arrangements you will need to make before the trip.
2. Which kinds of business customs in the foreign country would be useful to know about，and how could one find about these before the trip．
参考答案：
Candidate A：It is the first time for our company to attend a trade fair in Paris．So we have
to do a lot of preparations before we set off．Do you
41。