酒店英语EX1

Complete the following:

l. A: Room Reservations. __________________

B: Yes, I’d like to book a room for my boss, Gary Brown.

A: ________________________________

B: A double room with bath. _________________

A: It’s 300 yuan. ____________________________

B：A week.

A: ______________

B: On the 20th.

A: ________________________________

B: No, thanks.

A: _____________________________________

B: That’s right. Thank you.

A: Thank you. Good-bye.

2. A: Good morning. ___________. Can I help you?

B: Yes. I’d like to b ook a room for Miss Mary Chen. She plans to arrive on the 26th this month.

A: _________________________, sir?

B: Not quite sure. It could be a week.

A: A moment, please. ____________. Oh, I’m sorry our hotel is fully booked in that period, but we can ________________

B: But, why. .

A: I’m awfully sorry. Would you please _________________________, sir?

B: 311-8119, Mr Baker.

A: Thank you for calling. Good-bye

1. May I help you?

What type of room would you like?

What’s the rate?

For how many nights?

For which date?

Is there anything else I can do for you?

So, a double room with bath for Mr. Gary Brown from the 20th to 26th. Am I right?

2. Room Reservations

For how many nights

I’ll check the room availability.

put you on the waiting list

tell me your phone number

Put the following into English: 1．友谊饭店，预订部，下午好！可以为您效劳吗？

2．先生，请问您要什么样的房间，是单人间还是标准间？

3．我想订5个双人房间。9月8日至9月14日。

4．请稍候，我查一下那几天是否有空房。…对不起，让您久等了，4月15日有双人房。

5．双人房间60美元一个晚上。请问您贵姓？

6．请问您什么时候到达？

7．我想订一个朝南的单人房间。6月4日用。

8．请等一下。对不起，先生，6月4日本店客满。

9．一间双人房朝阳面的每晚140美元，背阴面的每晚115美元。10．我可以把您列入等房间的客人名单。一有人取消订房就打电话给您，好不好？

Put the following into Chinese

1. I’m sorry, but we’re fully booked for single rooms. Would you like to have a double one?

2. This is the busiest season. I’m very sorry, but could you call us again later this week? We may have a cancellation.

3. We offer 10% discount for group reservation, sir.

4. We’ll note down your request and if two twin rooms with a connecting door available, we’ll reserve them for you.

5. Could you give me your address, sir? We’ll send you a confirmation letter right away.

6. I’m rather tall and I’d like a room with a very large bed.

7. We hope we’ll have another opportunity of serving you.

8. We have single rooms, double rooms9 suites and deluxe suites in Japanese, British, Roman, French and Presidential style.

9. The Room may have been reserved in the name of the person who made the reservation.

Answer:

Put the following into English:

1.Good afternoon. Friendship Hotel. Reservations. May I help

you?

2.What kind of room do you prefer, single or standard, sir?

3.I’d like to reserve five double rooms from September 8th to

September 14th.

4. A moment, please. I’ll check our room availabilities for

those days….Thank you for waiting. There is a double room available for April 15th.

5. A double room at 60 U.S. dollars per night. May I have your

name, please?