管理评审输入报告中英文对照版

XX公司2012年质量环境管理评审输入报告
The input report to management review during 2012Y
1.2012年公司目标完成情况分析报告（包括顾客满意度） (2)
2.2011-2012年环境目标指标和管理方案完成情况统计分析 (5)
The report on the status of environment objective achieved during 2012
3.2012年进料质量分析报告 (8)
The analysis report of incoming material quality in 2012Y
4.2012Y客户抱怨处理汇总 (12)
Claim Information analysis in 2012Y
5.2012年公司生产过程质量分析报告 (14)
The report on the product process quality in 2012 year
6.生产工艺和产品质量改进报告 (17)
The report on the technical and product improvements
7.2012公司环境绩效 (19)
Environmental performance in 2012
8.合规性评价结果报告 (29)
The report of evaluation of legal compliance
9.2012年人力资源状况分析及培训效果评价 (30)
Human resource status analysis and training effectiveness appraisal of year 2012
10.管理体系内部审核报告 (33)
Management system internal audit report
11.上年（2011年）管理评审输出跟踪验证 (34)
Following-up and verification the output for management review last year
12.2012年TLC认证管理评审输入报告 (35)
Input report for TLC in 2012
13.纠正预防措施执行状况 (36)
The implementation of corrective and preventive actions
表格编号：A-PQEO-26/1-2/00
1. 2012年公司目标完成情况分析报告
The report on the status of quality objective achieved during 2012 The status of Quality objective公司质量目标完成状况统计图(2012年)
1.1. XX
1.1.
2.Negative plate scrap：
原因Stat. the reason for scrap in front the third for plates
1.1.3. 原因占前三位的统计
Stat. the reason for scrap in front the third for Pos.plates
explanation 分析说明：
a. 2012年1月-11月XX 报废率平均值为0.12％，在目标值0.40％内,较去年同期升高0.02％。

The average of pos. plate scrap rate from Jan to Nov of 2012 is 0.12%，less than the target value 0.40％，and comparison with last year as the same time is raised by 0.02%.
b. 本年度XX 报废主要原因为排管原因报废，占整个报废比例的75％。

gauntlet scrap is the main reason for Pos. plate scraps of this year
1.2. Customer satisfaction
Customer satisfaction score ≥9.0(10score)
Explanation 分析说明
a.顾客满意度分值在去年一年呈下降的趋势。

Last year, The score is reduceing.
b.顾客满意度分值的分析 产品的顾客满意度分值的分析
客户名称：XXX。

对产品交付准时性不太满意。

产品的顾客满意度分值的分析
客户名称：XX。

对用户的培训不太满意。

2. 2011-2012年环境目标指标和管理方案完成情况统计分析
The report on the status of environment objective achieved during 2012
1、2012年公司环境目标指标值完成状况统计对比图表
Comparison of environment objective achieved between 2011 and 2012
1.1单位产品水的消耗The water consumption of unit products
1.3 12年1-11月排放污水中铅的总量以及污水排放中Pb的浓度Total lead content in the waste water discharged
2、分析说明Data analysis：
①统计2012年1月～2012年11月共计消耗水量为73948吨，产量为651892KWh，单位产品水耗0.113吨/ KWh （11年1月-11月总计消耗水量为84358吨，产量为580090KWh，单位产品水耗0.145吨/ KWh）,单位产品水耗较11年同期下降：22.1％。

降低主要原因：a.公司对各用水工序实施了计量管理，制定了节水指标，完成的较好；
b.公司加大了中水（污水处理后的复用水）循环使用，减少了自来水的用量；
c.极板化成开始了降低化成酸浓度,减少水洗水量（后期还要回收利用）的项目工作。

②统计2012年1月～2012年11月共计电耗14586900度, 产量为651892KWh，单位产品电耗22.4度/ KWh（11年1月-11月总计消耗电量为13506350度，产量为580090KWh，单耗23.2度/ KWh），单位产品电耗较11年同期下降了3.45％。

降低主要原因：
a：今年产量较去年有增长，避免了因产量不足导致设备不连续运行，设备运行效率提高。

成品补充电
频次也相应减少.
b．公司加强了用电管理，提出减少电耗环境管理方案：通过改造充电机房通风设备，降低空调使用时间；改进污水处理站中的pH调节槽搅拌程序及电路，减少搅拌泵运行时间；将电耗分解到各个成本中心等方案节省用电量。

③统计2012年1月～2012年11月排放污水中铅的总量为 14.68Kg,铅浓度平均值为0.235mg/L（2011年全年排放污水中铅的总量为11.48Kg,铅浓度平均值为0.196mg/L）铅排放总量较11年上升(21.80%)27.9%，铅排放平均浓度较11年上升（16.60%)19.9%。

原因分析：
往年，污水地沟的清洁整理工作（清除铅污染物）由人工清淤；为了减少清捞、转运工作带来的污染问题，今年改由直接冲洗地沟方式，由管道直接输送至污水处理站，这样带来了污水中的总铅略有增加。

④统计2012年1月～2012年11月共计报废极板40684kg，产量为651892KWh，极板报废率为0.062 kg/kwh，（2011年1月-11月共计报废极板22165kg，产量为580090kwh，极板报废率为0.038 kg/kwh），极板报废率较2011年上升23.2%。

原因分析：
待查。

总结：Summary
公司在环境目标指标和管理方案方面在不断进步,在减少水耗、电耗、控制铅烟尘及硫酸雾排放等方面取得了很好的成绩.
建议: Suggestion
在极板报废率及上, 需要对各个生产工序加强管理，以减少报废极板的产生量。

3. 2012年XX（武汉）公司进料质量分析报告
The analysis report of incoming material quality in 2012Y
Incoming material batch qualified rate (%)
1、完成状况统计对比图表（Dec.of last year－Oct.of next year）
3、从上图发现原材料不良频次最高的为产品的外壳和中盖，现在对其不同厂家不良情况统计如下：
Above diagram shows that lids and containers are with the most unqualified batches. The following table contains
分析说明：Explanation:
本年度2011（1月—11月）进料到货批次7163，不合格批次40，不合格比率0.56%；
Total 7163 batches of Arrival Goods of 2011year（2011.1—2011.11）with 40 unqualified batches.
本年度2012（1月—11月）进料到货批次7544，不合格批次35，不合格比率0.46%；
Total 7544 batches of Arrival Goods of current year（2012.1—2012.11）with 35 unqualified batches.
其中不合格批次主要集中在产品的外壳和中盖，共计25批次，占不合格批次的71.40％（25/35＝71.4％），Deliveries of lids and containers occupied the most number of unqualified batches of deliveries-amounting to 25 unqualified batches and taking up 71.4％of total unqualified deliveries.
在5个塑料厂家中不合格批次最多的是力标、金雄、福建日新，分别为10；7；6批次。

塑料壳不合格的主要原因是变形以及尺寸问题，对于尺寸问题，厂家通过修改模具以及增加管控尺寸检验文件，制做整形制具，改变包装方式等多种措施进行改进。

二、2012年纠正措施和效果验证corrective actions and effect verification
1、进料不合格全部进行了纠正，采取了措施，减少了不合格现象；2012年原材料的合格率都达到了目标值。

Corrective actions had been taken for all material nonconformities and result in the reduction of unqualified materials. The qualification rate of materials all reaches target value in 2010.
2、技术部的注塑工程师对外壳和中盖等供应商进行专门管理以及技术，品质，采购三个部门，不定期到供应商处抽查，生产工艺的稳定性。

4. 2012Y客户抱怨处理汇总
Claim Information analysis in 2012Y
1、Stat. of claim for Reserve power battery in 2012
●
●Responsibility analysis
●Analysis cause
Cause analysis
2、Stat. of claim for motive power battery in 2012
●Claim affairs and Lost Cost in 2012 (1-11 month)
●Responsibility analysis
Analysis cause
3、分析说明：Explanation:
The data from the monthly report for after-sale service
5. 2012年公司生产过程质量分析报告
The report on the product process quality in 2012 year
一、Comparisons of plate CPK between 2011and 2012
1．Process capability（for example P555 and P445 in paste filling and pasting）：Target Cpk≥0.9 1.1 Process capability for Neg.
1.13 Comparison of P555-1/2 neg CPK in pasting between 2011and 2012
1.14 Comparison of P555-1/1 neg CPK in pasting between 2011 and 2012
1.2 Comparison of P445-19T CPK Between 2011and 2012
2、Data analysis 数据分析
过程能力指数Process capability:
P445-1/2XX工序的过程能力指数0.84，没有达到0.9，与2011年同期相比，降低了0.14,
降低比例14.28%。

P445和P555的XX工序的过程能力指数较去年（2011）年有减低。

对于P445, P555，XX工序的过程能力指数的平均值达到了目标值。

3、2012年过程质量纠正预防状况：
Corrective and preventive actions for process quality control of year 2010:
每月召开一次质量分析会，对当月典型的质量问题进行分析、纠正、预防，这对过程质量控制、改进起到了很好的推动作用。

A quality meeting was held for each month. Quality problems were analyzed for the month and corrective and preventive actions were taken to enhance the process quality control capacity.
6. 生产工艺和产品质量改进报告
The report on the technical and product improvements
（2012.01-2012.12）
1．在过去的一年中，在XX武汉公司相关人员的共同努力和XX德国的技术支持下，XX（武汉）有限公司的工艺水平有了很大改善，产品质量水平不断提高，1-11月份共生产单体产品492819只，产品综合合格率99.98%。

2．产品开发Product development
在产品开发方面，为了满足市场要求，开发了TB200、SB600、OPzV/OPzS扩系列产品，目前，TB200已经开始批量生产供应客户，满足市场要求，SB600系列正在试制阶段，预计2013年4月底之前具备生产条件。

Technical department:
2012-12-26
7. 2012公司环境绩效
Environmental performance in 2012
一、公司重大环境因素有：Significant environmental aspects
1、废水（工业污水（铅））；Industrial waste water discharge (lead-containing)
2、废气（包括铅烟、铅尘）；Lead fume, lead dust emission
3、酸雾的排放；Sulfuric acid fog emission
4、含铅固废；Lead containing solid wastes disposal
5、水的消耗；water consumption
6、电的消耗；power consumption
7、硫酸的泄漏spillage of sulfuric acid
8、氢氧化钠溶液的泄漏spillage of sodium hydroxide solution
9、乙炔瓶/氢气瓶/氧气瓶爆炸、天然气爆炸
explosion of acetylene cylinder/hydrogen gas cylinder/oxygen cylinder, natural gas explosion
10、火灾fire disaster
11、环保设施出现故障failure of environment protection facilities
●以上1-3种污染源每年一次由东西湖环保局指定的监测中心站来公司进行监测The above 1-3 polluting
sources are monitored on site by the monitoring center designated by Dongxihu Environmental Protection Bureau annually.
●监测点位：废水处理设施进口、出口、总排口共三个采样点位。

废气、工艺废气排放源共12个采样
点位，其中铅烟尘7个，酸雾塔排放源为3个采样点位，喷塑粉尘1个采样点，食堂油烟1个采样点。

厂界噪声，根据噪声源分布在厂界外1米处，设了12个监测采样点位。

Monitoring points: 3 sampling points at waste water treatment inlet, outlet and master discharge mouth;
12 sampling points at waste gas, process waste gas emitting sources, among them 7 at lead smoke and dust emitting points, 3 at acid mist discharge tower, 1 at coating process, 1 at cooking oil mist discharge point in the kitchen room.
●对于第4种污染源，公司集中收集定期交给有资质的公司处理。

The lead containing solid wastes of the
company have been collected and transferred to qualified company for disposal regularly.
●对于1、2、4公司制订了环境目标指标进行控制管理；The company has established environmental
objectives for the control of1.2.4.
●对于7-11公司分别制订了紧急预案，并定期进行了演练。

For above 9-13 points the company has worked
out Emergency response plans and conducted corresponding drills periodically.
1、废水依据《污水综合排放标准》执行。

The waste water treatment is carried out in accordance with the Integrated Waste water Discharge Standard (GB8978-1996).
公司处理后的废水经总排口排入园区管网最终排入东大湖，根据公司所在地的环境功能区划分，污水受纳水体为东大湖，执行GB-3838《地表水环境质量标准》中Ⅲ标准，总铅污染物排放浓度按GB8978-1996《污水综合排放标准》表1中标准限值评价，即总铅≤1.0mg/L；其他污染物排放浓度按GB8978-1996《污水综合排放标准》表4的一级标准限值评价。

The treated waste water of the company enters into the pipelines of the zone via master discharge mouth and runs into Dongdahu Lake in the end. According to the classification of environmental function zone, the receiving water body of company’s treated waste water is Dongdahu Lake. The category III of Environmental Quality Standard for Surface Water (GB-3838) is the criterion. Total lead pollutant emission concentration shall comply with the middle standard limit value of Table 1 in Integrated Waste water Discharge Standard (GB8978-1996) i.e. total lead emission concentration≤1.0mg/L. Other pollutants emission shall comply with the 1st class limit value of Table 4 in Integrated Waste water Discharge Standard (GB8978-1996).
2、废气依据GB16297-1996《大气污染物综合排放标准》执行。

Waste gas emission shall comply with related requirements of Integrated Air Pollutant Discharge Standard (GB16297-1996)
公司所处地区环境空气质量为二类区；污染物排放执行GB16297-1996《大气污染物综合排放标准》表2中二级标准限值The environmental air quality of the area where the company is located is classified as 2nd class area. The pollutant emission shall comply with 2nd class limit value of Table 2 in Integrated Air Pollutant Discharge Standard (GB16297-1996)
3、噪声依据GB12348-2008《工业企业厂界噪声标准》执行。

The noise emitting shall observe the emission standard for industrial enterprises noise at boundary (GB12348-2008)
公司所处地区的声环境为二类区，执行GB12348-2008《工业企业厂界噪声标准》中的二类标准
The area where the company is located is classified as 2nd class area according to sound environment classification. And the 2nd class limit value specified in the emission standard for industrial enterprises noise at boundary (GB12348-2008) shall be observed.
三、监测结果统计如下：Statistics of monitoring results
2.铅烟（尘）废气监测结果统计Monitoring results of lead smoke (dust)
铅烟尘排放浓度对比comparison of emission concentration for lead smoke between 2012 and 2011 测试位置Monitoring spot：设施出口Outlet of
排放浓度对比
3.喷塑粉尘监测结果Spray coating powder monitoring results 3.1喷塑粉尘排放浓度对比
comparison of emission concentration for spray coating powder
3.2喷塑粉尘排放速度对比
comparison of emission concentration for spray coating powder
4.厂界噪声监测结果统计Monitoring results of noise at enterprise boundary
5.含铅危险固体废弃物Hazardous lead containing solid waste
6.一般固体废弃物general solid wastes
7.少量的危险废弃物small quantity of hazardous wastes
监测结果说明：
1、以上各数据表明，废水、废气、噪声等各项监测项目均达到国家标准。

Above statistics shows that company’s emission s of waste water, waste gas and noise meet related national standards.
2、一般废弃物（可回收）公司采取委外废品公司处理；The company has a contract with general wastes treatment company for the disposal general wastes (recoverable).
3、一般废弃物（不可回收，例如生活垃圾）与东西湖区环卫大队签订协议由其代为处理。

The company has
a contract with the Environmental Hygiene Management Brigade of Dongxihu District for the disposal of general wastes (nonrecoverable, e.g. domestic wastes)
a. 不可回收危险废弃物如办公用油墨、复印机的硒鼓、IT设备及零配件等全部由供货商进行登记回收。

The supplier is responsible for register and disposal of its own nonrecoverable hazardous wastes such as printing ink, Se drum and certain components of IT equipments.
b. 少量的危险废弃物如废油漆、废环氧胶、废机油等进行分类回收统一交武汉汉氏环保工程公司处理，
公司与其签署了废物处理处置协议，废物按《危险废物转移联单管理办法》进行控制和管理。

数量如下: Small quantity of hazardous wastes such as waste paints, waste epoxy glue and waste machine oil was sorted and collected before transferred to Wuhan Hanshi Environmental Protection Engineering Company for disposal. The company has signed a waste disposal and treatment contract with Wuhan Hanshi. The dispoal of hazardous wastes shall observe The quintuplicate-sheet administration regulation for the transfer of hazardous wastes.
四.化学品管理情况Management of chemicals
①建立化学品清单，包括使用部门、危险类别、存放地点、管理责任人；A list of chemicals has been worked out. The list includes use departments, class of risk, storage location and responsible person.
②在化学品使用区张贴了“危险品”、“防火”、“防爆”、“有害”等警示标签，提醒员工注意；For raising
operators’ attention, warning signs (Danger!,Fire risk!, Explosion risk!, Hazardous!) have been put up in areas where chemicals are used.
③发放MSDS，让员工学习并熟悉相关化学品的安全特性及相关应急与救援措施；Material MSDS has been
distributed among operators for getting acquaintance of safety features of related chemicals as well as emergency response and rescue measures.
④每月定期检查化学品存放、使用情况；The storage and use of chemicals are inspected monthly.
⑤化学品废弃物分类存放，由环保主管统一交给有资质的处理单位处理。

Chemical wastes have been sorted
and stored according to their classification and transferred to qualified disposal companies by the
Environmental supervisor of the company.
五.紧急情况的控制The control of emergency accident
1. 应急预案的演练Drills of Emergency preparedness and response
2．现场安全环境检查check the workplace safety and environment 情况如下表See the following table：
8. 合规性评价结果报告
The report of evaluation of legal compliance
公司进行了2012年度合规性评价。

The company has carried through the Evaluation of legal compliance for year 2012.
评价结论：通过对污水、废气、噪音、固体废物（包括危险废物及化学品）、消防设施的运行管理和能源消耗的评价，以及相关的数据结论，我们认为公司生产经营和服务活动而带来的环境行为是符合国家及地方法律法规的。

Conclusion of Evaluation: Through the evaluation of company’s emission management system for waste water, waste gas, noise and solid wastes (hazardous wastes and chemicals), the operational management of waste treatment facilities and fire fighting equipments as well as the assessment of energy consumption and relative measuring data, the company environmental behaviors (production activities and service activities) are in compliance with national and local laws and regulations.
具体内容见《XX（武汉）有限公司合规性评价报告》
For details see the Legal compliance evaluation report of XX Battery Systems (Wuhan) Co.LTD. 环境管理体系运行评价总结：The operational evaluation of EMS
通过建立运行ISO14001环境管理体系，全体员工的环境意识有了很大的提高，为顺利开展ISO14001提供了人力资源保障；The environmental awareness of all employees has been greatly enhanced by the establishment and operation of ISO14001 environmental management system of the company. These actions offered a guarantee of human sources for the smooth implementation of ISO14001 environmental management system.
公司的环境方针、目标指标和管理方案是适宜的。

The environmental policy, objectives, targets and programs of the company are appropriate.
公司的环境管理体系运行是充分的、有效的。

The operation of company’s environmental management system is sufficient and effective.
9. 2012年人力资源状况分析及培训效果评价
Human resource status analysis and training effectiveness appraisal of year 2012
一、2012年人力资源现状Human resources state of year 2011
1 自2012年12月底，公司实际在册人数450人，其中女员工87人，比例为19.3%，男员工363人，
比例80.7%。

By the end of December 2011 the number of actual registered employees of the company reached 450 Among them 87 are female employees, 363 are male employees and the percentage is 19.3% and 80.7% prospectively.
1.1 按学历划分：classification by education degree
本科及以上学历：94 with bachelor‘s degree (BS or BA) and above
大专学历：67 with associate degree
中专（高中）学历：101 technical school (or senior high school)
初中及以下学历：188 junior high school or below
1.2 按职能划分：classification by functions
管理人员：153 administration personnel
专业人员：79 professional personnel
直接生产人员：244 direct production people
2 2012年1至12月新进员工87人（其中一线生产员工66人，其他员工21人）From Jan. to Dec.,2012
the number of new recruiting employees amounted to 87(among them 66 are direct production people and 21 of other positions )
3 2012年1至12月辞职79员工(其中直接生产人员辞职68人, 其他员工辞职11人, 月度流失率平均
1.3%)。

From Jan. to Dec. 2012 totaling116 employees left the company (among them 107 are
direct production people and 9 of other positions. The monthly resignation rate is 1.3%).
二、2012年人力资源特点Human resource characteristics of year 2010
1-12月份，公司辞职人员共79人，其中，生产一线员工辞职68人，占86%。

离职原因主要为:工作环境对身体健康的影响、工资偏低等原因。

除此外，还有个别员工因严重违纪，公司与其解除合同。

今年的月度流失率平均1.3%, 属正常范围内。

From Jan. to Dec., 2012 totaling 79 employees left the company (among them 68 are direct production people and covering 86% of all resignations). The main reasons of resignation: working environment is harmful to the health, relative lower wages etc. Besides, very few employees were dismissed by the company because of severe violation of company rules. The monthly average resignation rate is 1.3% and within the normal range.
三、今后的改善措施Improvement measures for the future
1.加强对员工招聘时的筛选strengthen the screening when recruiting new employees
2.在分配方式激励机制上想法留住员工Increase the retention of employees by improving the pay
structure and incitement mechanism
3.不断改善工作环境，加强员工职业卫生意识continuously improve working environment and enhance
the occupational health awareness among employees.
4.关心新进员工,为新员工提供免费宿舍及餐饮Care about the new employees, to provide free
accommodation for new employees
2012年培训效果评价
Training effectiveness appraisal of year 2012
根据2012年度的培训计划，完成了共计46项的培训，内容涵盖了企业文化、安全管理（安全生产、消防安全等）、产品（包括核电）生产工艺与技术、核电安全文化和核质保体系、海关新政、国际焊接工艺认证、特种作业操作培训（叉车、电工等）、企业战略、法律法规、精益生产、清洁生产审核员、职业卫生、财务报表及分析、项目管理等14多个方面，全年培训员工达到769人次，培训员工覆盖率达到77%以上，大致为以下：According to the training plan o f 2012 all together 46 training courses covering 14 scopes have been completed. These courses include corporate culture,safety management(production safety；fire-fighting), battery （include Nuclear rank battery）production process and technology, nuclear ind ustrial safety culture and quality assurance system;new policy of CIQ;international of welding technology, Strategic enterprise management；Legal lectures；Lean production ; Cleanness production Audit training occupation health Finance statistic licenseetc;p roject management,The total training volume amounts to 769person-times and covers 77% of all employees. See the following table for
关于培训效果的评估公司目前主要有三种方式：
1凡是参加的外部培训都必须要通过培训机构的考试，获得证书。

2 无证书的培训，人事行政部与相关主管负责对其培训后效果的跟踪，一般为期3个月。

3 大型的公共培训，由人事行政部收集学员的反馈意见结合考试的方式来跟踪培训效果。

通过上述的培训，相关人员的素质及专业技能有所提高，在工作中得到了应用。

The company applies 3 appraisal approaches for the evaluation of training effects:
1、The trainees of external training shall pass the examination held by relevant training organizations and obtain the certificate.
2、For non-certification training HR &Admin. Department and relevant department manager shall follow up the training effects for a period of 3 months normally.
3、The large scale public training. The appraisal method: collect the feedbacks of trainees and hold an examination to follow up the training effects. Through the above mentioned trainings related personnel have enhanced his/her competence and professional skills.
10. 管理体系内部审核报告
11. 上年（2011年）管理评审输出跟踪验证Following-up and verification the output for management review last year
12. 2012年TLC认证管理评审输入报告
Input report for TLC in 2012
13. 纠正预防措施执行状况
The implementation of corrective and preventive actions
1、进料检验、过程质量、成品检验及客户抱怨处理纠正预防措施
Corrective and preventive actions for incoming inspection, process inspection, final inspection and customer complaint
上述四项的纠正预防措施分别见《进料质量分析报告》、《过程质量分析报告》、《质量目标统计分析》和《客户抱怨统计分析》。

The above mentioned corrective and preventive actions can be found respectively in “Incoming material quality analysis report”,” process quality analysis report”, “quality target analysis” and “customer complains analysis”.
2、2012年内审不合格纠正措施
2012年质量管理体系内审2012 QMS internal audit 2012年环境管理体系内审2012 EMS internal audit
不合格项数量
Quantity of Nonconformities
13 6
己关闭项closed nonconformities 13 6 未关闭项not closed nonconformities 2 0 company has modified and improved 8 documents and 2 record forms
3、第二方审核纠正预防措施状况
Corrective and preventive actions for nonconformities detected in the second
客户名称Customer Name CROWN US
备注
remark
Audit Date 2012.9.
不合格项数量Quantity of
Nonconformities
/
未关闭项
not closed nonconformities
/
全部得到客户的认可。

The results of these audit been fully recognized by the customers.
4、第三方监督审核纠正预防措施状况
第三方名称Third Party TUV audit for QEMS
Second follow-up audits
湖北商检局
Hubei export quality license
不合格项数
nonconformities
5 3
己关闭项closed
nonconformities
5 0
结论conclusion OK 正在实施中
2012年1月-11月，公司共接待TUV、商检局等单位的监督检查和审查，共计开出8项不符合项，不合格项采取的纠正预防措施经第三方跟踪验证，全部关闭。

During Jan-Dec. 2012, TUV and Hubei commodity inspection and testing bureau conducted supervision and audit on XX Wuhan. They identified total 29 non conformities. The corrective and preventive actions for these nonconformities have been followed up and verified by third party. All nonconformities are closed.
针对上述第三方开具的不合格项，公司共完善文件4个。

Aiming at the above nonconformities the company has modified and improved 4 documents and 3 record form.
5、总结Conclusion:
公司对过程质量、进料检验、客户投诉、内部审核及第二、三方审核开具的不合格项，全部进行了原因分析和采取了相应的纠正预防措施，并取得了较好的效果。

The company has made causes analysis and taken corrective and preventive actions for all nonconformities and got good results.
涉及到跨部门的质量问题，在纠正预防措施的制定和实施上各部门给予了积极的支持和配合。

Relevant departments offer active support and cooperation in the establishment and implementation of corrective and preventive actions for quality problems involving multiple departments.
公司开始成立质量反馈激励制度Promoting principl e for Quality Prevention
提倡全员参与的质量管理原则，激励员工积极反映或反馈工作中存在的质量异常、质量隐患
（统称为“质量提案”），降低公司因返工、报废、客户投诉等造成质量损失。

从2012.4开始实施，有12人次获得质量提案奖，降低公司质量损失。