老师好APP使用手册

⽼师好APP使⽤⼿册
⽼师好APP使⽤⼿
册
⽼师好
APP使⽤⼿册（学⽣篇）
本⽂档版权由必有我师教育科技（北京）有限公司所有。

未经书⾯许可，任何单位和个⼈不得以任何形式摘抄、复制本⽂档的部
分或全部，并以任何形式传播。

2
修订历史
A-增加 M-修改 D-删除
前⾔
关于本⼿册
《⽼师好APP使⽤⼿册》，是主要为您介绍了EUT系统的部署指导⼿册。

使您更快速的完成部署过程并能使⽤，从⽽为您提供便捷的服务。

经过阅读本⼿册，您能够快速掌握EUT系统部署过程。

如何阅读
如果您是新⽤户，建议您按章节顺序仔细阅读本⼿册；如果您是⽼⽤户，您能够不按章节顺序阅读本⼿册，选择您关⼼的章节进⾏阅读。

⽬录
修订历史·······················································错误!未定义书签。

前⾔ ·····························································错误!未定义书签。

1概述·························································错误!未定义书签。

2APP安装··················································错误!未定义书签。

2.1 ⼆维码 ··················································错误!未定义书签。

2.2 官⽹下载···············································错误!未定义书签。

2.3 应⽤商店下载········································错误!未定义书签。

2.4 安装FAQ ···············································错误!未定义书签。

3APP 注册 ··················································错误!未定义书签。

3.1 主动注册···············································错误!未定义书签。

3.2 后台⾃动注册········································错误!未定义书签。

3.3 注册FAQ ···············································错误!未定义书签。

3.3.1 App安装后找不到注册页⾯？ ·········错误!未定义书签。

3.3.2注册时收不到验证码？ ····················错误!未定义书签。

3.3.3注册时提⽰⼿机号已被使⽤？ ·········错误!未定义书签。

3.3.4登录时忘记密码？ ···························错误!未定义书签。

3.3.5注册完成后如何修改个⼈资料？······错误!未定义书签。

4找⽼师 ·····················································错误!未定义书签。

4.1.1 城市定位/切换城市··························错误!未定义书签。

4.1.2 搜索框搜索⽼师·······························错误!未定义书签。

4.1.3 地图中移动坐标查找························错误!未定义书签。

4.1.4 进⽼师详情页约课 ···························错误!未定义书签。

4.2 找⽼师FAQ ···········································错误!未定义书签。

4.2.1 未登录是否能够购买课时卡（匿名购买）？错误!未定义书签。

4.2.2 ⼿机号未注册如何购买课时卡？ ······错误!未定义书签。

4.2.3 已登录，购买课时卡、确认订单时能修改⼿机号
吗？ ························································错误!未定义书签。

4.2.4 ⽼师账号能购买课时卡吗？ ·············错误!未定义书签。

4.2.5 账号未登录、匿名购买时能使⽤优惠券吗？错误!未定义书签。

4.2.6 账号未登录、匿名购买时如何使⽤助学⾦、余额
⽀付？ ····················································错误!未定义书签。

4.2.7 课时卡能够退费吗？························错误!未定义书签。

4.2.8 学⽣购买定制卡，付款后进⼊课程页，找不到课
时卡？ ····················································错误!未定义书签。

4.3 免费预约···············································错误!未定义书签。

4.4 免费预约FAQ········································错误!未定义书签。

4.4.1 未登录能预约⽼师吗？ ····················错误!未定义书签。

4.4.2 ⼿机号未注册能预约⽼师吗？··········错误!未定义书签。

4.4.3 预约⽼师如何修改联系电话？··········错误!未定义书签。

4.4.4 ⽼师账号是否能够预约⽼师？··········错误!未定义书签。

4.4.5 如何取消预约？·······························错误!未定义书签。

4.5 系统推荐⽼师········································错误!未定义书签。

4.6 ⾃主找⽼师 ···········································错误!未定义书签。

4.7 订单⽀付···············································错误!未定义书签。

4.8 订单⽀付FAQ········································错误!未定义书签。

4.8.1 ⽀付时选择线下⽀付，进⼊课程列表没有课时
卡？ ························································错误!未定义书签。

4.8.2 ⽀付时选择线下⽀付+助学⾦/余额+优惠券组合⽀
付，然后再取消订单，那些能够返还？ ···错误!未定义书签。

4.8.3 ⽀付时如何使⽤优惠券？·················错误!未定义书签。

4.8.4 使⽤助学⾦、余额⽀付时忘记⽀付密码？错误!未定义书签。

5课程/课程表·············································错误!未定义书签。

5.1 课时卡 ··················································错误!未定义书签。

5.3 评价⽼师···············································错误!未定义书签。

5.4 分享得红包 ···········································错误!未定义书签。

6我的·························································错误!未定义书签。

6.1 个⼈资料修改········································错误!未定义书签。

6.2 充值/提现 ·············································错误!未定义书签。

6.3 充值提现FAQ········································错误!未定义书签。

6.3.1 提现时，账户余额与我的页⾯⾦额显⽰不⼀致怎
么办？ ····················································错误!未定义书签。

6.3.2 提现时，预计到账时间已过，仍没有收到提现的
⾦额怎么办？ ··········································错误!未定义书签。

6.3.3 提现时，提⽰“还有x天才能提现“怎么办？
（后期会添加此功能）····························错误!未定义书签。

6.3.4 提现时忘记⽀付密码？ ····················错误!未定义书签。

6.4 银⾏卡绑定/解绑···································错误!未定义书签。

6.4.1 绑定银⾏卡······································错误!未定义书签。

6.4.2 解绑银⾏卡······································错误!未定义书签。

6.5 优惠券获取及使⽤·································错误!未定义书签。

6.5.1 兑换码兑换······································错误!未定义书签。

6.5.2 分享获取优惠券·······························错误!未定义书签。

6.6 收⽀明细···············································错误!未定义书签。

1概述本⽂档规范“⽼师好”APP学⽣端的使⽤，可供全体员⼯在⼯作中参考使⽤。

阅读中有任何不理解的可加技术客服微信：bu54123456咨询。

2A PP安装
2.1 ⼆维码
左侧⼆维码安装APP
右侧⼆维码关注”⽼师好好”服务器
2.2 官⽹下载
PC官⽹：
⼿机官⽹：
2.3 应⽤商店下载
App Store：打开App Store，搜索“⽼师好”，搜索结果点击“获取”-“安装”
Android：android⼿机⼀般都⾃带应⽤商店，启动搜索”⽼师
好”进⾏下载安装。

解决⽅案：点击”信任”
Android存储空间满时可能会安装失败怎么办？
解决⽅案：卸载不⽤的软件，腾出空间即可成功安装
禁⽌安装的提⽰“出于安全考虑，您的⼿机已设置为禁⽌安装来源不明的应⽤”该怎么处理？
解决⽅案：设置 ->安全 ->未知源(勾选)
3A PP 注册为了保证“⽼师好”客户端正常顺利的注册，确认注册号码未停机，且⼿机信号正常。

否则收不到短信验证码，将⽆法成功注册。

3.1 主动注册
注册流程：
1、登录页点击右上⾓注册按钮
2、选择【我是学⽣】
3、填写⼿机号和昵称
4、填写验证码
5、设置密码
6、完成
3.2 后台⾃动注册
App后台⾃动注册有2种⽅式：找⽼师时⾃动注册、教师详情页购买课时卡时⾃动注册
1、找⽼师时⾃动注册
启动客户端进⼊“找⽼师”页，填写科⽬、年级、上课地址、⾸次上课⽇期等信息，填写未注册的⼿机号，选择教师等级，点
击“免费预约”提交预约信息，您将收到预约成功的短信，此时您的⼿机号已注册成功，短信中有初始密码，您可登录客户端修改密码。

2、教师详情页购买课时卡时⾃动注册
教师详情->约课->选择课时卡->购买->确认订单、填写未注册⼿机号->提交订单->订单⽀付。

提交订单后，可收到您已注册成功的短信，短信中有初始密码，您可登录客户端修改密码
3.3 注册FAQ
3.3.1 App安装后找不到注册页⾯？
解决⽅案：App⾸次启动->4张引导图->找⽼师->返回⾸页；⾸页，点击“我的”、“课程”、“消息”，都可进⼊登录页。

3.3.2 注册时收不到验证码？
解决⽅案：
“获取验证码”
2、检查⼿机是否已停机
3、检查⼿机信号是否正常
4、检查⼿机是否将下发验证码的号码设置为勿扰模式或加⼊⿊名单
5、确定未向运营商投诉下发验证码的号码将其加⼊⽩名单
3.3.3 注册时提⽰⼿机号已被使⽤？
解决⽅案：能够经过【忘记密码】来重新设置密码。

步骤：登录页点【忘记密码】->输⼊⼿机号和验证码->填写新密码->密码重置成功
3.3.4 登录时忘记密码？
解决⽅案：能够经过【忘记密码】来重新设置密码。

步骤：登录页点【忘记密码】->输⼊⼿机号和验证码->填写新密码->密码重置成功
3.3.5 注册完成后如何修改个⼈资料？
解决⽅案：账号登录后进⼊【我的】界⾯，点击头像、昵称区域，进⼊学⽣详情页，在该页⾯可修改学⽣个⼈资料
4找⽼师
4.1 找⽼师流程
4.1.1 城市定位/切换城市
⾸先在⾸页定位城市，您要找哪个城市的⽼师就定位到对应城市，如果您定位的城市与您要找的⽼师不⼀致，您是找不到该⽼师的。

4.1.2 搜索框搜索⽼师
点击搜索框进⼊⽼师列表页
4.1.3 地图中移动坐标查找
如果您想查看您周围的⽼师，能够点击下图中地图坐标查看
您能够输⼊⽼师的姓名、电话更直接准确的找到该⽼师
您也能够选择科⽬、等级来缩⼩搜索结果。