国家开放大学《文秘英语》形考1-3练习题库

国家开放大学《文秘英语》形考1-3练习题库
国开《文秘英语》形考1-3练习题库及答案
国家开放大学形考最完备题库，形考，在线考试，作业随机抽取的题目均可以在此题库中都有。

下载此题库，可以高效、高分的完成各种形考。

形考1
Before a candidate entered the company or moved up, he or she would be interviewed and tested by the ____.
A. Executive Vice-President
B. Finance Dept.
C. Supervisory Board
D. Personnel Dept.
正确答案是：Personnel Dept.
Within the organization chart, which one is at the top? ____.
A. Board of directors
B. CEO
C. President
D. Supervisory Board
正确答案是：Board of directors
The conference will _________ a speech to welcome the guests.
A. consist of
B. begin with
C. refer to
D. optimize
正确答案是：begin with
Office equipment is essential in office automation, and secretaries may operate them in their daily life and work. Which word is close in meaning to “essential”?
A. necessary
B. useful
C. difficult
D. important
正确答案是：necessary
An applicant needs to prepare the ____ to let the employer see whether he/she has the right experience, skills, and personal qualities for the job.
A. performance
B. responsibility
C. resume
D. certification
正确答案是：resume
A (n) ____ and ____ person could make a good secretary.
A. optimistic; forgetful
B. dutiful; efficient
C. faithful; mouthy
D. stubborn; inconsiderate
正确答案是：dutiful; efficient
Which of the following description is NOT the secretary’s working responsibility?
A. To collect and integrate information
B. To handle travel arrangements
C. To schedule meetings and appointments
D. To hold board meetings
正确答案是：To hold board meetings
What skills are NOT necessary for a secretary to possess? ____ .
A. computer skills
B. proofreading skills
C. English speech skills
D. editing skills
正确答案是：English speech skills
In order to become a successful clerical secretary, an applicant should ____.
A. have a college diploma or its equivalent
B. have an extensive knowledge of computer software applications
C. have good language and grammar skills
D. all of the above
正确答案是：all of the above
The president asks the secretary to work ____ the Human Resources Department to implement the training program.
A. in coordination with
B. in control of
C. in charge of
D. in line with
正确答案是：in coordination with
Clerical secretaries’ work requires excellent ability to maintain ____.
A. configuration
B. confidentiality
C. confirmation
D. confidence
正确答案是：confidentiality
Newspapers offer much information, and they also cover____ topics.
A. an amount of
B. a sort of
C. a kind of
D. a variety of
形考2
Office ________ is essential in office automation, and secretaries may operate them in their daily life and work.
A. function
B. projector
C. equipment
D. hardware
正确答案是：equipment
Personal computers can be used for word _________, accounting, desktop publishing, spreadsheet making, database managing, and so on.
A. classifying
B. translation
C. managing
D. processisng
正确答案是：processisng
This document is________. Please get rid of all the copies and only keep the original on file.
A. secret
B. confidential
C. private
D. professional
正确答案是：confidential
As office automation continues to develop, retraining and continuing will remain an integral part of secretarial jobs.
A. development
B. degree
C. education
D. study
Secretaries and administrative assistants may have to attend classes to learn how to use new office technologies, such as information _______ systems, scanners, the Internet, or updated software packages, or utilize online education.
A. keeping
B. storage
C. store
D. maintain
正确答案是：storage
Office automation helps to ________existing office procedures.
A. change
B. transfer
C. manipulate
D. optimize
正确答案是：optimize
In order to ______ information, office automation systems must allow input of new information and the retrieval of stored information.
A. improve
B. process
C. send
D. retrieve
正确答案是：process
New advances in input devices frequently allow direct handwritten input or voice _________.
A. dictation
B. recoganization
C. announcement
D. input
However, increasing office automation refers not just to the mechanization of manual tasks
but to the ________of information to electronic form as well.
A. conversion
B. executive
C. transfer
D. manipulate
正确答案是：conversion
A secretary must know how to ________varied office equipment.
A. executive
B. manipulate
C. transfer
D. retrieve
正确答案是：manipulate
形考3
When documents are stored in the order of A to Z, they are filed _____.
A. in geographical order
B. in chronological order
C. in alphabetical order
D. by subject
正确答案是：in alphabetical order
A ___________ is a collection of papers or published materials kept or arranged in convenient order.
A. document
B. documentation
C. memo
D. file
正确答案是：file
___________ is a system of organizing files that utilizes hard drive space or network space.
A. Electronic filing system
B. Memorandum
C. Paperless management system
D. Suspension file
正确答案是：Electronic filing system
When secretaries save files in computer or web, to some important documents, they had better ___________ in order to keep them safe and reliable.
A. make a hard copy
B. take a picture
C. copy them by hand
D. memory them by heart
正确答案是：make a hard copy
___________ is a work environment in which the use of paper is greatly reduced. This is done by converting documents and other papers into digital form.
A. Email
B. Paperless office
C. Blog
D. Paper-based filing
正确答案是：Paperless office
Which kind of the following office equipment can effectively help a secretary clear up her table when she files the documents?
A. desktop cabinet
B. printer
C. paper shredder
D. scanner
正确答案是：desktop cabinet
Memos usually are informal, so they do not need ___________.
A. time or date
B. courtesy
C. a salutation or a closure statement
D. simplicity or clear
正确答案是：a salutation or a closure statement
Which of the following statements is Wrong?
A. A document is a work of non-fiction writing intended to store and communicate information.
B. Documentation is the act or an instance of supplying documents.
C. Memo is a document that helps the memory by recording events, so it is formal than letter.
D. A file folder is used to hold loose papers together for organization and protection.
正确答案是：Memo is a document that helps the memory by recording events, so it is formal than letter.
The population of this city is _____ estimated at about one million.
A. roughly
B. tedious
C. category
D. indicate
正确答案是：roughly
To back up files is _______ work.
A. pessimistic
B. tedious
C. virtue
D. faithful
正确答案是：tedious
形考4
When David has to attend a very important and urgent meeting, he asks his secretary to _____ the appointment with Mr. Smith, the CEO of ABC company.
A. open
B. postpone
C. refuse
D. hold
正确答案是：postpone
The manager’s busy ______ made him completely inaccessible to meet his new staff.
A. schedule
B. car
C. character
D. product
正确答案是：schedule
When the secretary finds it impossible to hold the meeting with the component supplier as scheduled, she should ______ the appointment.
A. cancel
B. hold
C. give in
D. ask
正确答案是：cancel
As preparations were not completed in time, the conference had to be ______ till next Tuesday.
A. put away
B. cancelled
C. put aside
D. postponed
正确答案是：postponed
If there’s a reasonable profit, you will shortly receive a ______ order.：
A. considerate
B. considering
C. considered
D. considerable
正确答案是：considerable
You’ll have to ______ early if you want to have a seat beside the window.
A. book
B. buy
C. see
D. went
正确答案是：book
If the manager _____ to see the visitor without appointment, his（her）secretary should explain it to the visitor with tact.
A. refuses
B. wants
C. agrees
D. happy
正确答案是：refuses
When a limousine is used to pick up a guest of honor, _____ should be considered the seat of honor.
A. the right back seat
B. the front passenger seat
C. the left rear seat
D. the middle rear seat
正确答案是：the right back seat
By convention，_______ should be the last one to get off the car.
A. the guest of honor
B. the host or hostess
C. the bodyguard
D. the child
正确答案是：the guest of honor
In social settings, the handshake should be ________.
A. slight
B. long
C. quick
D. brief and firm
正确答案是：brief and firm
形考6
Before the meeting, the primary task is ___________ which should be solved by the secretary.
A. preparing stationery
B. looking up a reference book
C. setting the agenda
D. taking meeting minutes
正确答案是：setting the agenda
Which one is NOT the secretary’s duty before the meeting in the following statements?
A. To consult the boss about the topic of the meeting.
B. To distribute the minute to attendants.
C. To prepare the documents of the meeting.
D. To verify the time and place of the meeting.
正确答案是：To distribute the minute to attendants.
Before the meeting, the secretary sometimes should prepare ___________ if applicable.
A. delegate packs
B. pens and notebooks
C. food or drink
D. all the above
正确答案是：all the above
A well-prepared meeting agenda should contain __________.
A. meeting date and place
B. meeting subject and period
C. meeting activities
D. all the above
正确答案是：all the above
During the meeting, the major task for secretary is ___________.
A. preparing and providing refreshments
B. taking minute
C. taking pictures for attendants
D. participating the discussion
正确答案是：taking minute
After the meeting, the main task for secretary is ___________.
A. to write up the minute and distribute it to members
B. to notify the absent attendants
C. to make the meeting budget
D. to check the meeting facilities
正确答案是：to write up the minute and distribute it to members
When the secretary takes the minute, he or she should __________.
A. write down all the details as possible as he or she can
B. only record the boss’ statements
C. only record the problems which were not solved
D. keep the minute brief and the point
正确答案是：keep the minute brief and the point
When the meeting is over, the secretary’s work will __________.
A. be praised by all attendants
B. be redone by the boss
C. extend to a period of time
D. be ended immediately
正确答案是：extend to a period of time
Which of the following statements about meeting agenda is False?
A. The meeting agenda gives direction to the meeting.
B. The meeting agenda should be prepared after the meeting.
C. The meeting agenda should be revised by the boss.
D. The meeting agenda should be sent to attendants in advance.
正确答案是：The meeting agenda should be prepared after the meeting.
Which of the following statements about meeting minute is True?
A. The meeting minute should be brief, but it could miss some part of decisions.
B. The meeting minute should be approved by the boss before meeting.
C. The meeting minute should be contained every sentences said by the attendants.
D. With the help of record, the secretary could take the meeting minute after meeting.
正确答案是：With the help of record, the secretary could take the meeting minute after meeting
If the buyer doesn’t pay the money on time, we can write
a/an ____ to remind him.
A. enquiry letter
B. collection letter
C. invitation letter
D. quotation letter
正确答案是：collection letter
—Mary, did you sent the fax to Mr. Cooper yet?
—____
A. That’s a good idea.
B. Yes, sir.
C. That’s too bad.
D. I’m sorry to hear that.
正确答案是：Yes, sir.
When writing emails, if there are some formal documents to deliver, we’d better use ____.
A. postscript
B. attachment
C. subject
D. heading
正确答案是：attachment
There are some basic principles for business correspondence writing except ____.
A. Clarity
B. Conciseness
C. Courtesy
D. Creation
正确答案是：Creation
The heading usually includes your company’s name, ____, telephone number, fax number, and the trademark.
A. boss’s name
B. private telephone
C. address
D. writing date
正确答案是：address
Many thanks for your kind enquiry and ____ to be of further service to you in future.
A. looking forward to
B. looking forward of
C. looking forward on
D. looking forward in
正确答案是：looking forward to
We ____ the largest sportswear chains in this city.
A. are known for
B. are known to
C. are known as
D. are known in
正确答案是：are known as
In order to help the receiver know quickly what the letter is about, we can write a/an ____ before the body.
A. subject line
B. attention line
C. postscript
D. heading
正确答案是：subject line
形考7
If you need any help at the airport, you may go to ____________.
A. the hotel lounge
B. the gymnasium
C. the information counter
D. the cloak room
正确答案是：the information counter
I wonder whether I could __________ a room reservation on 1st May for Mr. Smith.
A. book
B. make
C. do
D. prepare
正确答案是：make
A secretary must find out what hotels are in the area where his boss will be traveling, if he has any ____________, and get the costs and availability of rooms.
A. preferences
B. conferences
C. off-peak time
D. services
正确答案是：preferences
There is a mini-bar in the room at your service and ___________ covering the entire hotel.
A. laundry services
B. wireless internet
C. air conditioner
D. elevator
正确答案是：wireless internet
If your boss wants his own vehicle for the trip, then you should reserve a _________ car in advance.
A. rental
B. fancy
C. costly
D. imported
正确答案是：rental
A secretary should provide a printed copy of the __________ for her boss so he will know his daily schedule and include the addresses of the hotel and the location of the meeting or conference.
A. documentation
B. file
C. insurance
D. itinerary
正确答案是：itinerary
There is no _________ flight from Changsha to Sydney. We have to change planes in Guangzhou.
A. comfortable
B. special
C. regular
D. direct
正确答案是：direct
There are several types of rooms in a hotel, such as a single room, a double room, a twin room and ___________.
A. a conference room
B. a suite
C. a banquet hall
D. a shower room
正确答案是：a suite
In a trip arrangement, details of the flight should be listed, including the _______ and arrival times.
A. departure
B. meeting
C. checking out
D. landing
正确答案是：departure
It’s necessary for the secretary to find out a little about the services and _________ offered by the hotel before reservations.
A. arrangements
B. attitudes
C. facilities
正确答案是：facilities
形考8
She is now a mature secretary and quite good at various tasks ______ her.
A. to assign
B. to assign
C. assigning
D. assigned
正确答案是：assigned
As a business secretary, she must get familiar with the contract clauses in order ______ clear and correct business contracts.
A. that formulate
B. to formulate
C. formulating
D. formulated
正确答案是：to formulate
It’s essential that the shipment ______ before the beginning of November, in time for the Christmas rush.
A. shall make
B. should be made
C. will make
D. would be made
正确答案是：should be made
Our quality is ______ subject to ISO 9000.
A. serious
B. seriously
C. strict
正确答案是：strictly
As in usual practice, we only accept ______ and irrevocable L/C.
A. confirm
B. confirming
C. confirmed
D. to confirm
正确答案是：confirmed
Negotiation is one of ______ used to make decisions and settle disputes.
A. more common approach
B. much common approaches
C. the most common approach
D. the most common approaches
正确答案是：the most common approaches
It is necessary for us ______ negotiation skills and techniques.
A. to learn and mastering
B. learning and to master
C. to learn and master
D. learning and mastering
正确答案是：to learn and master
Written negotiations often begin with enquiries made by the buyers to get information about the goods ______.
A. to order
B. ordering
C. to be ordered
D. being ordered
正确答案是：to be ordered
Sometimes, the exporter may make an offer to the time of shipment and the mode of payment ______ an exact description of the goods.
A. in addition
B. in addition to
C. with exception
D. with the exception of
正确答案是：in addition to
A business contract presents each party with the opportunity ______ all of the risks and responsibilities.
A. to clearly establish
B. clearly establishing
C. to establish clearly
D. establishing clearly
正确答案是：to clearly establish
综合测试
It’s essential that the shipment ______ before the beginning of November, in time for the Christmas rush.
A. shall make
B. should be made
C. will make
D. would be made
正确答案是：should be made
Sometimes, the exporter may make an offer to the time of shipment and the mode of payment ______ an exact description of the goods.
A. in addition
B. in addition to
C. with exception
D. with the exception of
正确答案是：in addition to
Which of the following description is NOT the secretary’s working responsibility?
A. To collect and integrate information
B. To handle travel arrangements
C. To schedule meetings and appointments
D. To hold board meetings
正确答案是：To hold board meetings
The president asks the secretary to work ____ the Human Resources Department to implement the training program.
A. in coordination with
B. in control of
C. in charge of
D. in line with
正确答案是：in coordination with
Office ________ is essential in office automation, and secretaries may operate them in their daily life and work.
A. function
B. projector
C. equipment
D. hardware
正确答案是：equipment
A secretary must know how to ________varied office equipment.
A. executive
B. manipulate
C. transfer
D. retrieve
正确答案是：manipulate
A ___________ is a collection of papers or published materials kept or arranged in convenient order.
A. document
B. documentation
C. memo
D. file
正确答案是：file
___________ is a work environment in which the use of paper is greatly reduced. This is done by converting documents and other papers into digital form.
A. Email
B. Paperless office
C. Blog
D. Paper-based filing
正确答案是：Paperless office
When David has to attend a very important and urgent meeting, he asks his secretary to _____ the appointment with Mr. Smith, the CEO of ABC company.
A. open
B. postpone
C. refuse
D. hold
正确答案是：postpone
The manager’s busy ______ made him completely inaccessible to meet his new staff.
A. schedule
B. car
C. character
D. product
正确答案是：schedule
As preparations were not completed in time, the conference had to be ______ till next Tuesday.
A. put away
B. cancelled
C. put aside
D. postponed
正确答案是：postponed
A /An ____ is written when th e buyer doesn’t find the goods up to his satisfaction.
A. complaint letter
B. order letter
C. enquiry letter
D. acknowledgement letter
正确答案是：complaint letter
Please select the most official salutation among the four choices. ____
A. Dear Sir/Madam
B. Dear Mr. Black
C. Dear Black
D. Black
正确答案是：Dear Sir/Madam
Which one is NOT the secretary’s duty before the meeting in the following statements?
A. To consult the boss about the topic of the meeting.
B. To distribute the minute to attendants.
C. To prepare the documents of the meeting.
D. To verify the time and place of the meeting.
正确答案是：To distribute the minute to attendants.
Before the meeting, the secretary sometimes should prepare ___________ if applicable.
A. delegate packs
B. pens and notebooks
C. food or drink
D. all the above
正确答案是：all the above
When the meeting is over, the secretary’s work will __________.
A. be praised by all attendants
B. be redone by the boss
C. extend to a period of time。