BUSINESS SKILLS

合集下载

剑桥商务英语 2.2 Presenting your company

to be continued…
• an organisation formed by a group of companies – corporation 集团公司,法人团体
• a separate part of a large company – division 部门分支
• a company’s total profits – turnover பைடு நூலகம்业额,销售量
14. Finally,
F. Ending the presentation
15. So that brings me to the end of my presentation. 16. Thanks for listening. 17. Are there any questions?
2.2 Business Skills: Presenting your company Speaking: Pausing, intonation and stress
Good morning / and thanks for coming. / Today / I'd like to tell you about / the world's / largest / document / management / company.
to be continued…
/With a turnover of nearly sixteen billion dollars / the Xerox Corporation develops / and markets / innovative technologies/ with products and solutions / that customers depend upon to get the best results / for their business. In my brief presentation / we’ll begin by looking at / some of the key figures / behind the company’s success / and how the company is structured. / Then / I'll give an overview of Xerox around the world /and finally / I'd like to talk about some of the trends / affecting our market / and its future growth. / If you have any questions, / I'll be happy to answer them at the end.

BusinessNegotiatingSkills

Business Negotiating SkillsAbstract: This paper makes an introduction to business negotiating skills. In order to illustrate the importance of negotiation skills, this paper narrates some related skills during the process of negotiation, especially in the process of offer and counter-offer. It is advisable for a negotiator to utilize verbal and non-verbal communication skills so that they could take advantage of negotiation reach the purpose for signing the contract smoothly and gaining the best benefit. Proper usage of business negotiating skills will help negotiators to meet success in negotiation, strengthen her/his self-confidence. This paper also points out some negotiators are not skillful in controlling negotiating skills and negotiating skills still need us to research and innovate.Key words: negotiating procedures; negotiating skills; etiquette;culture differences摘要：本文介绍了商务谈判过程中的一些相关技巧。

商务英语综合教程(中级) Unit 12-《商务英语综合教程》(中级)

contribute to…
in real time
take…into consideration
on one’s way to do…
show off
as…as…
exceed expectations
deliver with integrity
develop a take-charge attitude initiated with confidence and enthusiasm
in communication; • 4. to learn how to use body language in
communication; • 5. to learn differences between men and
women in communication.
A. Brainstorming
intend to use in business communication?
B. Business Knowledge
Pre-reading Questions
1. How important do you think communication is in workplace?
2. What can be called an effective communicator? 3. Do you know any communication skills?
1. Which of the methods in the above box do you use most often for communicating?
2. Does your choice depend on… ● who you are communicating with? ● the purpose of the communication? ● something else? 3. Is there any other communication media you have used or

5.1 Business Skills

9. Brand Guidelines 10. Communication 11. Fees and Costs 12. Terms of Business 13. Your Resume 14. Terms and Conditions 15. Schedule 16 Sign Off
1. Basic Marketing Skills 2. Writing Proposals 3. Invoicing 4. Correct Email Etiquette 5. File All Correspondences 6. Sell Yourself, Sell Your Ideas 7. Dealing With Clients
• Word of mouth (one job leads to another) is how you stay working • The most powerful communication channel • The most common way to get a job
Basic Marketing Skills
• Contractual agreement on proposal
Writing Proposals
1. Cover Page 2. Contents 3. Our Understanding 4. Analyse The Brief 5. Design Concepts 6. Further Design 7. Design Development 8. Artwork
• 1. Cover Page • Project title • Who the proposal is for (company) • Who made the proposal (you) • Date

商用英语职场必备100个商用英语单词及常用句型整理

商用英语职场必备100个商用英语单词及常用句型整理在当今竞争激烈的商业世界中，拥有一定的商用英语能力变得越来越重要。

无论是与客户沟通、进行业务洽谈还是与同事合作，商用英语的应用都显得至关重要。

为了帮助职场人士提升商用英语能力，下面整理了100个商用英语单词及常用句型。

一、市场营销1. Marketing (n.) - 市场营销2. Promotion (n.) - 促销3. Advertisement (n.) - 广告4. Target audience (n.) - 目标受众5. Branding (n.) - 品牌推广6. Market research (n.) - 市场调研7. Customer loyalty (n.) - 顾客忠诚度8. Competitive advantage (n.) - 竞争优势9. Marketing campaign (n.) - 市场营销活动10. Product placement (n.) - 产品植入例句：- We need to develop a marketing campaign to promote our new product.我们需要制定一项市场营销活动，以推广我们的新产品。

- Market research shows that our target audience is young professionals.市场调研显示我们的目标受众是年轻专业人士。

二、商务会议11. Agenda (n.) - 议程12. Minutes (n.) - 会议纪要13. Chairperson (n.) - 主持人14. Attendee (n.) - 与会者15. Presentation (n.) - 演示16. Action item (n.) - 行动项17. Consensus (n.) - 一致意见18. Follow up (v.) - 后续行动19. Brainstorming (n.) - 集思广益20. Decision-making (n.) - 决策例句：- The agenda for tomorrow's meeting includes discussing the quarterly financial report.明天会议的议程包括讨论季度财务报告。

剑桥商务英语 1.2 Making contacts

6. Listen to four people starting conversations. Where are they making contact?
Conversation 1: __C___ Conversation 2: __A___ Conversation 3: __D___ Conversation 4: __B___
A. At a conference B. Over dinner C. In someone’s office D. On a training course
0 I’d like to introduce you to Marek. 1 Nice to meet you at last. 2 Do you two know each other already? 3 Would you like a coffee? 4 So have you enjoyed this morning? 5 Is this your first time at one of these events? 6 May I join you? 7 You’re a colleague of Martin Obach, aren’t you? 8 How do you know him? 9 How many children do yo have? 10 Have you always lived in Lille? 11 I know your company is looking for a partner on this Thai project.
A Yes, it is. And you? B Hello, Marek. How do you do? C Thanks. D Pleased to meet you too. E Sure. F Two. Twins. G Yes, most of my life. H Yes. Is that something you might be interested in…? I Well, we’ve spoken on the phone a few times. J Yes, it was very interesting. K That’s right. He works in our Barcelona office. L We were both at Elcotil together.

国开(中央电大)本科《商务英语3》形考任务(单元自测1至8)试题及答案模板

国开(中央电大)本科《商务英语3》形考任务(单元自测1至8)试题及答案模板适用专业及层次：会计学、金融学、市场营销和物流管理本科。

平台考试网址：http：//。

单元自测1 试题及答案题目顺序是随机的，使用查找功能（Ctrl＋F）进行搜索[题目]— Why did you choose our company？— __________________________ [答案] Sorry, I didn＇t catch that. Would you say it again? [题目]— Can you show me the schedule？— __________________________. [答案] Sure, a tight schedule as usual [题目]— But what do you want me to do there？—______________________________ [答案] You have to give a presentation on what our products are. [题目]— Morning, Maggie. Could you talk briefly about your career development？— ___________________________ [答案] Thanks for giving me this opportunity. I started as a clerk in the… [题目]— You need to pay a visit to our important customers from _Chamberlain Automation Systems Company in Washington. — _____________________________ [答案] Sorry, can you repeat the name of the company? [题目]______a vacation is always a good way to get relaxation and refreshment. [答案] Taking [题目]Before I came to America, I__________as an executive secretary with a trading company for one year in Britain. [答案] had worked [题目]Good manners may be varied ________cultural backgrounds. [答案] due to [题目]I led and _________a sales team of 20 people. [答案] motivated [题目]I was __________ devising sales strategies and targets for the West Region. [答案] responsible for [题目]Is ________ possible to take a 10-minute break during the meeting tomorrow morning？[答案] it [题目]Sometimes your body language, gestures and expressions may tell people______________ about you than the words you use. [答案] more [题目]The following hints may help you stay energized, or at least ___________ until you can make the time for rest. [答案] get you going [题目]When talking to people within your company _________don’t speak your language, you may have to use English. [答案] who [题目]You are the right person for the job that_______ your application ________the advertisement. [答案] relates…to… 二、阅读理解阅读下面的文章，根据文章内容给题目选择正确的答案。

Business skills 1.2

finally have the chance to meet you in person. 10.Now would be a good time, I think, for some introductions.
• DIALOGUES • A: Hi, nice to meet you, I'm Robert. • B: Robert, I think we've met before, I'm
b.不及物动词 (worked, 〔古语〕 wrought ) 1. 做活，工作 (at, in)。 2.做…活 (in) 做针线活；绣花。 3.(器官、机器等)工作，运转；(车轮等)旋转 (on)。 4.进行顺利，成功；有效，作用。 5.进行，穿过，通过，行动 (in into past through)。
• A: Welcome, please step into my office, my name is Leo. Thornton.
• B: A pleasure to meet you. Mr. Thornton, I'm Harold Biggins from Omnicorp.
• A: Our company has been watching Omnicorp with interest for quite some time, it's a pleasure to finally have a meeting between our two companies.
Business skills
1.2 Personal and professional details
Meeting people
• ABOUT THE TOPIC

商务英语技能英语作文

商务英语技能在全球化职场中的重要性In the era of globalization, business English proficiency has become a crucial skill for professionals across various industries. As the world becomesincreasingly interconnected, the ability to communicate effectively in English, especially in business settings, has become a prerequisite for success.Firstly, business English proficiency enables professionals to engage in cross-cultural communication. In today's business environment, it is common for organizations to collaborate with partners from diverse cultural backgrounds. Possessing strong business English skills allows individuals to overcome language barriers and establish effective communication channels. This is crucial for negotiating contracts, discussing business strategies, and resolving disputes.Secondly, business English proficiency enhances professional credibility. Being able to speak fluently and confidently in English demonstrates a high level of professionalism and competence. It also shows that an individual is willing to adapt to international businessnorms and is capable of handling complex business transactions. This, in turn, can lead to increased trust and respect among colleagues and clients, ultimately leading to career advancement and success.Furthermore, business English proficiency facilitates access to global opportunities. As businesses expand their operations internationally, the demand for professionals with strong business English skills has increased. Possessing these skills can open doors to new job opportunities, international assignments, and business partnerships. It also allows individuals to participate in global conferences, workshops, and networking events, further expanding their professional networks and knowledge base.Moreover, the importance of business Englishproficiency extends beyond verbal communication. Writing skills are equally important, as written communication is a significant part of business transactions. Professionals need to be able to write clear, concise, and grammatically correct emails, reports, and proposals. This ensures thatinformation is accurately conveyed and understood by all parties involved.In conclusion, business English proficiency is a critical skill for professionals in the globalized world. It enables cross-cultural communication, enhances professional credibility, facilitates access to global opportunities, and improves written communication. Therefore, it is essential for individuals to invest in developing their business English skills to stay competitive and successful in the modern business environment.**商务英语技能在全球化职场中的重要性**在全球化的时代，商务英语技能已成为各行各业专业人士的关键能力。

如何学好办公技能英语

如何学好办公技能英语1. Understand the importance of business EnglishBefore diving into learning business English, it's important to understand why it is crucial for office professionals. In today's globalized world, English has become the language of business. Most companies require employees to have a good command of English to communicate effectively with clients, colleagues, and partners from different countries. Having strong business English skills can also boost your professional credibility, help you build strong relationships with others, and increase your chances of career advancement.2. Assess your current level of English proficiencyThe first step in improving your business English skills is to assess your current level of proficiency. This can be done through self-assessment tests, online quizzes, or formal language tests like TOEFL or IELTS. Once you have a clear understanding of your strengths and weaknesses, you can create a personalized learning plan to help you achieve your goals.3. Set specific goalsTo effectively improve your business English skills, it's important to set specific, achievable goals. Whether you want to improve your speaking, writing, listening, or reading skills, having concrete goals can keep you motivated and focused on your learning journey. For example, you may set a goal to write one professional email in English every week, practice speaking English with a colleague for 30 minutes each day, or read one business article in English every morning.4. Build your vocabularyOne of the key aspects of mastering business English is building a strong vocabulary. Understanding and using industry-specific terminology, business jargon, and formal language can help you communicate more effectively in a professional setting. To expand your vocabulary, consider using vocabulary-building tools like flashcards, vocabulary apps, or online language courses. Additionally, reading business articles, reports, and emails in English can help you learn new words and phrases in context.5. Practice speaking and listeningEffective communication in a business setting requires strong speaking and listening skills. To improve your speaking skills, practice speaking English with colleagues, friends, or language exchange partners. Consider joining a language conversation group or taking part in online language exchange programs to practice speaking in a real-life setting. Listening to business podcasts, watching TED talks, or attending business meetings in English can also help you improve your listening skills and train your ear to understand different accents and speech patterns.6. Master business writingWriting is a key skill in the business world, whether you are drafting emails, reports, memos, or presentations. To improve your business writing skills, pay attention to grammar, punctuation, spelling, and sentence structure. Use professional email templates, writing guides, or online resources to help you write clear, concise, and professional business documents. Additionally, ask for feedback from colleagues or supervisors to improve your writing and tailor your communication to the needs of the audience.7. Enhance your reading skillsReading business articles, reports, and emails in English can help you stay informed about industry trends, improve your comprehension skills, and build your business vocabulary. To enhance your reading skills, try to read a variety of business materials, such as industry-specific publications, case studies, and business blogs. Take notes, summarize key points, and discuss the content with colleagues to deepen your understanding and retain new information.8. Seek feedback and practice regularlyTo become proficient in business English, it's important to seek feedback on your language skills and practice regularly. Ask for feedback from colleagues, supervisors, or language tutors to identify areas for improvement and receive constructive criticism. Practice writing emails, giving presentations, or participating in meetings in English to build confidence and fluency. Consider enrolling in language courses, joining language clubs, or attending workshops to enhance your skills and stay motivated.In conclusion, mastering business English is a valuable asset for office professionals looking to advance their careers and excel in the workplace. By understanding the importance of business English, setting specific goals, building vocabulary, practicing speaking and listening, mastering business writing, enhancing reading skills, seeking feedback, and practicing regularly, you can improve your language skills and become a more confident and successful office professional. Remember that learning a new language takes time, dedication, and persistence, so be patient with yourself and embrace the learning process. With determination and effort, you can enhance your business English skills and achieve your career goals.。

商务英语知识和技能

商务英语知识和技能In the ever-evolving global business landscape, the importance of business English skills cannot be overstated. As companies expand their horizons and engage in cross-border collaborations, the ability to communicate effectively in English has become a prerequisite for success in the international arena. This article delvesinto the significance of business English knowledge and skills and explores how they can act as a bridge to international business success.**The Foundation of Business English**The foundation of business English lies in mastering the basics of the language, including grammar, vocabulary, and pronunciation. A strong command of these fundamentals enables professionals to communicate their ideas and messages clearly and confidently. In the fast-paced world of business, where time is often of the essence, being able to articulate thoughts precisely and fluently can significantly enhance one's credibility and effectiveness. **Cultural Awareness and Etiquette**Beyond linguistic proficiency, understanding and respecting cultural differences is crucial in international business communications. Business English skills extend to mastering the nuances of business etiquette, such as greeting protocols, negotiation styles, and professional courtesies. By adapting communication styles to suit the cultural context, business professionals can build trust and establish positive relationships with their international counterparts.**Negotiation Skills**Negotiation is a pivotal aspect of international business, and business English skills play a pivotal role in this process. Effective negotiation requires the ability to listen actively, understand implied meanings, and convey one's position and interests clearly. By mastering the art of negotiation in English, professionals can negotiate agreements that are mutually beneficial and contribute to the success of cross-border collaborations.**Written Communication**In the world of international business, written communication is as important as verbal communication.Business English skills extend to writing professional emails, reports, and proposals. The ability to craft clear, concise, and grammatically correct written documents is essential for ensuring smooth communication and maintaining a professional image.**The Role of Technology**In today's digital era, technology has revolutionized the way businesses communicate. Video conferencing, email, and social media platforms have made international collaboration easier, but they also pose new challenges. Business English skills are crucial in navigating these technological tools effectively, ensuring that messages are 传达准确、及时，并且符合专业标准。

关于各种工作能力的英语单词

关于各种工作能力的英语单词Essential Workplace Skills and Their Importance.In the modern workplace, having a diverse set of skills is crucial for success. From technical expertise to soft skills, each ability contributes to an employee's overall performance and the overall success of the organization. Here, we explore some of the most essential workplaceskills and their significance.1. Communication Skills:Effective communication is the foundation of any successful team or business. Employees need to be able to convey their ideas and thoughts clearly, both in written and verbal form. This includes listening actively, understanding different perspectives, and responding appropriately. Good communication skills also enhance trust and collaboration among team members.2. Critical Thinking:Critical thinking involves the ability to analyze information, identify problems, and make well-informed decisions. Employees who possess this skill are able to evaluate situations objectively, consider multiple solutions, and choose the most appropriate course of action. This is crucial in fast-paced environments where quick decision-making is essential.3. Teamwork:In today's collaborative work environment, teamwork is paramount. Employees need to be able to work effectivelywith others, contribute to team goals, and resolveconflicts constructively. Team players demonstrate a willingness to share credit, accept responsibility, and support their colleagues.4. Problem-solving Skills:Problems are inevitable in any workplace, and it'sessential for employees to have the ability to address them. Problem-solving skills involve identifying issues,analyzing their root causes, and devising solutions. Employees who are adept at problem-solving are often more innovative and proactive in their approach to work.5. Adaptability:The workplace is constantly evolving, and employeesneed to be able to adapt to new technologies, processes,and team structures. Adaptability involves being flexible, open to change, and willing to learn new skills. Employees who can adapt quickly are more likely to thrive in dynamic work environments.6. Leadership:Strong leadership skills are crucial for driving team performance and achieving organizational goals. Leadersneed to be able to motivate their teams, set clear expectations, delegate responsibilities, and provide feedback. They should also be able to foster a positivework culture and encourage team members to reach their full potential.7. Time Management:Effective time management is essential for maintaining work-life balance and achieving personal and professional goals. Employees who are good at managing their time are able to prioritize tasks, work efficiently, and meet deadlines. This skill is particularly important in high-pressure work environments where managing multiple projects and deadlines is the norm.8. Decision-making:Making informed and timely decisions is crucial for the success of any organization. Employees at all levels need to be able to analyze data, assess risks, and make decisions independently. Good decision-makers are also able to seek input from their team members, consider alternative options, and justify their decisions effectively.9. Creativity and Innovation:In a rapidly changing world, creativity and innovation are becoming increasingly important. Employees who canthink outside the box and generate new ideas are often able to bring fresh perspectives and innovative solutions to problems. This not only drives innovation within the organization but also enhances its competitiveness in the marketplace.10. Technical Skills:Depending on the industry, employees may need to possess specific technical skills such as programming, data analysis, or project management. These skills are often essential for performing day-to-day job functions and contributing to the organization's overall objectives. With technology constantly advancing, it's also important for employees to be willing to learn new technical skills as needed.In conclusion, the workplace demands a diverse range ofskills from its employees. From communication and critical thinking to teamwork and adaptability, each skill contributes to an employee's success and the overall well-being of the organization. By fostering a culture that values these skills and providing opportunities for employees to develop them, organizations can ensure they have a workforce that is ready to meet the challenges of the future.。

如何提高业务能力英语作文

如何提高业务能力英语作文Title: Enhancing Business Competence。

In the contemporary globalized world, possessing strong business acumen is essential for success in any professional endeavor. The ability to navigate complex market landscapes, communicate effectively with diverse stakeholders, and make informed decisions are all integral aspects of business competence. Here, we delve into various strategies to enhance one's business acumen and thrive in today's competitive business environment.First and foremost, continuous learning is paramount to improving business competence. In an ever-evolving market scenario, staying updated with the latest trends, technologies, and best practices is crucial. This can be achieved through various means such as attending workshops, seminars, and conferences, enrolling in relevant courses, or even self-paced online learning. By expanding one's knowledge base, individuals can gain insights into emergingopportunities and challenges, enabling them to makeinformed decisions in their professional undertakings.Moreover, honing interpersonal skills is equally essential in the realm of business. Effective communication, negotiation, and relationship-building skills are instrumental in fostering productive collaborations and securing favorable outcomes. Engaging in role-playing exercises, seeking constructive feedback, and observing seasoned professionals can help individuals refine their interpersonal skills and become adept at navigating diverse business interactions.Furthermore, cultivating a strategic mindset is imperative for enhancing business competence. This entails the ability to analyze market dynamics, anticipate future trends, and formulate proactive strategies to capitalize on emerging opportunities. Conducting thorough market research, SWOT analysis, and scenario planning can provide valuable insights into potential risks and rewards, enabling individuals to make strategic decisions that align with organizational objectives.Additionally, fostering a culture of innovation and adaptability is essential for sustaining business competitiveness. In today's dynamic business landscape, organizations must continually innovate and adapt to changing market conditions to stay ahead of the curve. Encouraging a culture of creativity, experimentation, and open-mindedness can foster a spirit of innovation within the organization, driving continuous improvement and fostering a competitive edge.Furthermore, embracing diversity and inclusion can also contribute to enhancing business competence. Recognizing the value of diverse perspectives and experiences canfoster creativity, innovation, and better decision-making within organizations. By promoting diversity and creating an inclusive work environment, organizations can leverage the full potential of their workforce and better serve diverse customer segments in an increasingly globalized marketplace.Moreover, developing strong leadership skills isessential for driving organizational success and fostering a culture of excellence. Effective leaders inspire and motivate their teams, provide clear direction and guidance, and lead by example. Investing in leadership development programs, mentorship initiatives, and coaching can help individuals cultivate the leadership skills necessary to drive organizational growth and success.In conclusion, enhancing business competence is a multifaceted endeavor that requires continuous learning, honing interpersonal skills, cultivating a strategic mindset, fostering innovation and adaptability, embracing diversity and inclusion, and developing strong leadership skills. By adopting these strategies and committing to lifelong learning and development, individuals can position themselves for success in today's competitive business environment.。

职场技巧英文介绍作文

职场技巧英文介绍作文1. Being punctual and reliable is crucial in the workplace. It shows that you respect other people's timeand can be trusted to deliver on your commitments.2. Effective communication is key to success in any job. Whether it's speaking confidently in meetings, writingclear and concise emails, or actively listening to your colleagues, good communication skills are essential.3. The ability to work well in a team is highly valued by employers. Being able to collaborate with others, share ideas, and support your colleagues is important for achieving common goals.4. Taking initiative and being proactive demonstrates your enthusiasm and commitment to your work. It shows that you are willing to go above and beyond to achieve success.5. Adaptability is an important skill in today's fast-paced work environment. Being able to quickly adjust to changes, learn new skills, and take on new challenges is essential for career growth.6. Problem-solving skills are highly sought after by employers. Being able to analyze a situation, identify solutions, and make decisions under pressure is a valuable asset in any job.7. Time management is crucial for productivity and efficiency. Being able to prioritize tasks, set realistic deadlines, and stay organized can help you achieve more in less time.8. Confidence and assertiveness can help you stand out in the workplace. Being able to speak up for yourself, express your ideas, and take on leadership roles can lead to greater opportunities for success.。

Skills in Business Begotiation

中国某某信息学校学生毕业设计(论文)题目：Skills in Business Begotiation姓名：0000班级、学号：000班、00号系(部) ：经济管理系专业：商务英语指导教师：000开题时间：2008-4-10完成时间：2008-11-122009 年11 月12 日目录一、课题(论文)提纲二、内容摘要三、参考文献Skills in Business NegotiationChen HonglingAbstract:With the development of global economic trend, the cooperation between enterprises from different countries hasbacame more closely, and negotiation as a starting point that has a very important role, no matter for the success of business transaction or for the prosperity of market economy, and also it is a very important part of the socio-economic activities. If we want to make the enterprise dedevelop well, we shoud try our best to get most profits in the process of negotiation, that’s the negotiating objectives, while to be a negotiator, we need use proper skills to achieve this objectives, which not only can help us protect own interests, but also can keep the further cooperationship. In pre-ngotaition we should care ahout the information gathering and negotiation attitude to fully prepare for negotiation, and when we negotiation we should flexibly use this skills, such as, asking question skillfully, agressing indirectly, Marathon-style tactics, ect.Key words: skills; business negotiation; goal0.intruduction：As the tendency of the world’s economy globalization become stronger and stronger, cooperation and relationship between countries have become more and more closer. With the ongoing of china opening and reform policy and succeed in entry WTO, the foreign trade have beening devoloped with fly speed. As a center of the trade, business negotiation madea great impaction on operation of enterprise, and also an important part of conducting a foreingn trade. no matter what line or what products, buyer want to import goods they need to negotiate, at the same time, seller want to export goods they need to negotiate. It is the dealing between supplier and customers in order to reach agreement on price, quantity, quality, payment and other terms and conditions of a sale. obviously, it’s very complex and trying process and importanter than what we image, so it’s necessary to have mastery strategies and tactices which is the key to get a transaction.1.International business and business negotiationThere are many international business between countries in this era of economic globalizationa and it refers to any business activity that cross national boundaries. What we exchange not only include products, but also involve fund, technic, information, service, ect. and as we kown that our final purpose to do this business activity is to get a transaction and to get benefits, then how we can do that? all that we need to through business negotiation, no matter what kind of business or transaction if we want to get mutually agreement. As an important and necessary part of international business,business negotiation has a special function, it is an action of different party exchange their inormation in order to get a trasaction and negotiate for important clause of the busines. Through negotiation we will improve the relationships between each other and exchange viewpoint to reach mutual benefit. But the key is how we can solve the negotiation problems, and then we need to use some special negotiation skills to help us.Negotiation skills is the floorboard of the use of matters, measures, strategies and tactices which be adopt by negoators in order to achieve the given target in process of neotiation. It has a direct impact on result of negotiation and related to the interests of the parties and the economic efficiency of enterprises. The proper use of the negotiation skills is an important prerequisite for the success of business negotiations. It was a powerful means to avoid weakness and gain the initiative in the negotiation, also is an effective tool for enterprise to maintain their own interests.Generally, the process of international business negotiation is made up of three different stage(pre-negotiation, negotiation, and post-negtiation), and each state is difined as a specific part of the process and coverall actions and communication by either side pertaining to negotiations made during that part, anyway pre-negotiation and negotiation are particularly important for a successful business and more need to use skills.2.skills in pre-negotiationThe pre-negotiation stage starts from the first contact between the two sides whose interested in doing business with each other is shown from this stage on, both sides begin to understand one’s need and evaluate the benefits of entering into the process of negotiation. This stage more usually important than the formal negotiation in the international business relationship, as if you not prepare well there is no big chance to get you goal, and that needn’t to negotiate. Trust and confidence in each other are for great help, both side now start to form their skills, for face to face negotiation as well as try to foresee and take precaution against possible events to fully prepared before the negotiation, negotiators should have to take the following four aspects into consideration.2.1 Evironmental factorsThe environmental factors refer to politics, religious, belief, legal, system, business, practices, social, customs, financialstate and climate, which will affect the negotiation in a direct or indirect, it may in some way determine the success or failure of the negotiation. So before negotiation you should kown the probable things above that, like when they do business what practices they often use, is there any influence on your transaction that they economic system will caused, what’s word cann’t say when we communicate, what is their religious, which are very important that cann’t look down to aviod taking mistake and make the opponent uncomfortable and leave a bad impression.2.2 Gathering informationNegotiation is a occasion of communicate. If you want to get the initiative during the process of negotiation, you must prepare all information (credit , finance ect. )you may need in advance, and do not forget to reseach and analyze it. Certainly, that not say all informations are able to use, you must make sure that what you get are reliable. Then how to efficient get the useful information has become one of most difficulty for negotiation, and the channel of gathering the information seems to be one of crucial factors to a successful negotiation.2.3 The attitude of negotiationThere are many kinds of negotiation in business activity,we cannot do aways give the same attitude to all negotiation, which we should basis on the important extend of the negotiation content and result.If the negotiation object is very important for company, such as long term cooperation clients, but the content and result not too much important. then you can take the concession attitude to negotiate, that is to say you can satisfied you clients under the situation of no lossing and bad influence, which seems more benefit for further cooperation.If both clients and result are important for the company, you should keep a friendly cooperation attitude and try you best to get win-win situation, may be you can turn the conflict to the third part.But if the client is important, and the result is not important. Well then, if you do not need to consider the opponent, the only what you should to do is try you best to persuade the clients to trust you and get a deal for you desire.2.4 Prepare several negotiation plansIn the begainning what plan the negotiating parties take out are always benefit to themselves, while both side wish to gain more benefits through negotiations, so the results will certainly not the original plan, but the result after consultation,compromise, and modifications by two sides. What’s more, if you not prepare other plans, you have no idea of concession and it is easy to fall into a trap that setted by you opponet. Also after each other argue is often easy get lost in the original willing and at this time you will disorder your thinking even do not kown what’s you purpose, then the best way is to prepare several negotiation plans, first come up with the most advantageous proposal, if no agreement, come up with the second, like that come up again.3.Skills in negotiationAt this stage both sides can face to face communicate, and negotiate for price, quality, quantity, terms of payment and shippment ect. And also the place where is the conllision and dissension appear, because there is benefits or profits they want to argue, however negotiation’s direct aim is to get an agreement both sides satisfied, so they need to cooperation in spite of the fact that each side may view the situation in its own way. On the other hand, as it direct effect the end of the negotiation, so we should take more care of it and use some skills.3.1 Build a harmonious atmosphereThat would be better if you choose the topic on the itemsof commen interest for initial discussion such as sport ,tasted food ect, and show the happy experience, and in this busy moder people have not enough time to relax, those will let both enjoy this moment not just for the tasks to get benefit. Besides, you can express the wish of cooperation, in this case to give a subconscious cooperation impression to counterworker, can also be of interest to the other side to provide some business information, or for some very important issues are not simple to explore, if reach a consensus between the two sides of the heart that will occurs wonderful changes.3.2 Ask the question skillfullyAsk the question skillfully is a key for a negotiation success or failure, through ask question you will not only gain the information which peacetime can not get, but also will help you to confirm the judgement made before. Exporters should ask question on on-limits way (reply not use “yes”or “no”) to kown the impoters’demand, since this question can made the impoters speak their demand freely. For instance , “Can you tell me more about your company?”or “What is your opinion about our proposal?”. During this process, we have to note the answer that might be use later, after offer, theimporter always will ask “Cannot you do better than that?”, for this you don’t need to make a concession, but should responded by asking “What is meant by better?”or “Better than what?”, this question will lead the the importer explain where they were not satisfied. If the opponent use fuzzy world answer you asked, we can not accept but need require them make a specific answer, that is say that you can ask each in a row until know the circs completely. It is noteworthy that you should get the permit before you ask, especially In the early stages of negotiations. It has two advantages, First, if the other party agree to our questions, it will be more cooperative in answering questions; Second, if the other answer is “Yes”, this positive response will create a positive atmosphere for negotiations and bring a good start.3.3 Vague languageThe use of vague language has a lot of flexiblity to put out the information vague, avoid over-determined. For example, “I am afraid that the proposal you put forward just now is not too much you presentation makes me feel a little too—you kown what I mean”, “is not too much, you kown what I mean”all this are vague language, it has various meaning and no clear boundaries, so that they can neatly understand and nobig possibility to lead the negotiation get into deadlock.What’s more, it also will cost less to pass enough information to make right adjustments. We can use this vague word, such as, if perhaps, maybe, seem, as if, as far as I can tell, I’m afraid, it is said, sort of to some extent, ect. this word can help us get through the situation of predicament, make the nogotiation go smoothly, may be sometimes it has a mean of refuse, but it is not a undue hurt to the others’heart.3.4 Curve attackSun Tzu said, “in-line as straight”. Crowe Davis who is a General also said, “a shortcut to reach the goal is the most tortuous road”. It can be seen that if we want to success we should go ahead roundabout, otherwise, directly toward the target would lead to the other side of the alert and confrontation, and we should to seize the initiative by guide other’s thinking, for example, by the way of asking questions, let them say the answer you want to hear on a voluntary basis, On the contrary, the more you eager to reach the goals, the more likely to expose you intentions, instand been imposed by the other party.3.5 Silent and sound moderateNegotiations is not only the language of communication,but also acts of communication, you show something out always what you think in you heart. Body language, posture, etc., as linguistic forms, but also deliver a variety of information. Business negotiation sometimes need negotiators have a glib tongue, sometimes need keep silent, as said silence is golden. seeing from the linguistic standpoint, the silence is also a language, or a nod or shake their heads, or shrugging waved, or dumb. Just right of silence is not only a language arts, and sometimes even can do it “silence outweighs noise this time”to reach a higher realm of language arts. All this require the negotiators grasp the principle of moderate degree which is mainly manifested in degree of listening, intensity, depth.First of all, we must pay an attention to the acceptable level for listener. Good at listen better than who can say, so when we express our idea we would infiltrate some satisfied words into your sentence or some terms close to their conditions, then listeners are inclined to listen, and listen carefully, and also necessary to leave some suspense and stimulate other’s interest in language surprisingly, otherwise the listener will not keep up with the idea of the negotiations, can not touch the pulse of the negotiations, no agreement isreached yet.Followed by the intensity, that refers the strength of talking or the edge of using word in the negotiations. Strong represent the performance of powerful voice but not high-throat big voice, weak represent the performance of suitable and gentle voice. In this way, the tone sounds cadenced, and also make the emotional of content more colorful.Last, the depth, it refers to language and content in a comprehensive and deep level. The depth of flexible changes when we discuss can reflect different intention. Only the length of the lacking depth is too generalitity, no practical significance .3.6 Give tit for tatIn business negotiations, we often found some intractable people, such as “stingy person”, they tend to quote very high, and then refused to make concessions in a very long time, if you can not contain youself to make concessions, they will try to force you to make one and another concession. American psychologists who did some tests for such kind of people, let them respectively negotiate with the different rivals who make different degree concessions. The result show that the bestway to cope with this intractable emulants is tooth for a tooth and tit for tat, and also make ourself be a intractable people at the same time. However,it is important to note that we do this not the goal but a means to achieve, so it also need use proper.3.7 Use humor wordWhen we communicate with our clients, humor language can make serious and nervous atmosphere more easy to accept, it can suddenly become active again, even if in the war of words of arguments and fierce competitive bargaining. Humor also can be benefit to refute fallacies, and persuade the others to trust you. It can be said that the major functions of humor is to creat a good atmosphere for negotiation, and expressing emotion. So that negotiators will have a psychological enjoying and be glad to improve the efficiency of the negotiations. For example, I’m of the opinion that our meeting is fruitful but there is only one point that I feel disappointed (pause) is that there is no single issue at all that needs debating between us. In fact, in business negotiations, the humor reflects the elegance of negotiators, and who has a higher cultural cultivation and strong ability to control the language.3.8 Marathon-style tacticsIt refers that you should let them feel physical tired, then lead a slack spirit and a reduced enthusiasm for work, so we will be able to take the opportunity to achieve our goals. Specific practices are summarized as follows, first, in the early start of negotiations in international business, you should arrange a number of fun activities for opponent. For instance, first you can take them climb mountain, then visit some view, once more to have a dinner, after go to showplace. I believe that few people can brace this journey, to they surprise next day we notice the bargaining will hold immdiately. Second, in this process we can repeat one or several issues two or three times, let them feel weary and will easy to make mistakes unconsciously, and what we should do is to record the mistake and some favorable information. Anyway, this tactic only always be use for the aggressive and irritable negotiators, psychological studies have shown that this kind of people often lack patience and endurance, once the momentum has been strangled, self-confidence will be lost and soon defeated. While we want be care of using this tactic, it is too easy to discover our purpose and lead the other sides’uncomfortable.3.9 Emotion proddingEmotion prodding mostly depend on get other’s mercy by show their weakness, say some mourning language in order to achieve cooperation. This is strategy is to use emotional assault, by one special event to trigger the common feeling in peoples’heart and burst it out to creat an atmosphere, some negotiation group even engage people who are good at this poor-mouth skill to help them. Meanwhile that is a extreme strategy and only just be accepted by kindly and easy be moved opponents, for that not easy taking opponents there is no really effect.4.The problem and settlement leave behind negotiationThe end of negotiation do not mean a transaction have completed, there many works in post-negotiation, and it is also important for a business, we can not relax our mind.Athough there are some skills I introduced, that is not say if you use that you will succeed in negotiation. Negotiation is very complicated subject and determined by many factors, not just only need proper use skills, and the negotiators’qualities we cann’t look down, good representatives can make the negotiation more easy to success, actually they must have the following basic qualities, shrewdness, resourcefulness,endureance, adaptability, gregariousness, the ablity to articulate, also require the negotiators are very professional who have a wide variety of technical and ethical skills, another important request that all negotiators must preserve their solidarity, and responsible for their company when acting on its behalf.Negotiators also must fully understand that negotiation should be mutually benefit, and is based on the two sides(or multiple) to seek commen interests. In this process, each parties are eager to meet the needs of their direct and in direct, but must take other’s need into account at the same time, because it is the only way to ultimate success of the negotiation. Mutual benefit is that each parties should identify own needs first, and then explore other’s need and then work together to to find the condition and feasible approach that will meet both sides’need. In the negotiation, both sides have to fight for their own interests to maximize the relationship of confrontation, but also there has impotant relation of cooperation.5.ConclusionUnder a condition of the open economic system, manyenterprises are in the process of opening international marketing, business negotiators mastered a variety of international business negotiation skills, and flexible to use, companies will be able to success during negotiate with each other’s business, then allowing companies to in a highly competitive market and rapid development.References:[1]姜利军；彭江.商务谈判[M].北京：中国物质出版社，1988:12[2]刘园. 国际商务谈判[M].北京：对外经济贸易大学出版社，1999:1[3]建修.商务谈判36计[M].北京:当代中国出版社,2002:11[4]乔淑英;王爱晶等.商务谈判[M ].北京:北京师范大学出版社,2007:2[5]潘肖珏;谢承志.商务谈判与沟通技巧[M].上海：复旦大学出版社,200:8[6]叶柏廷.决战谈判桌[M].内蒙古：内蒙古文化出版社,1997:2[7]仇志荣.对外商务谈判中的问题与对策[M].北京：中国经济出版社,1994:8。

商务英语精读 (剑桥商务英语)Module 3.1

❖The advantages and disadvantages for each approach.
Advantages and disadvantages of different types of business organizations
Advantage Disadvantage
Sole trader Partnership Franchise
内部某些业务或项目，并与企业分享成果
3.1 Starting a business
Type of business
❖ solo trader ❖ 独立法人，独立经销店
❖ means that you own the business, and any profits from the business belongs to you.
2. entrepreneurial [.ɔntrəprə'njuriəl] adj. 企业家的, 企业性质的 entrepreneurial spirit 企业家精神，进取精神 3. franchise ['fræntʃaɪz] n. 连锁店，特许经销权，特许经营 franchisor [fræntʃaɪ‘zɔː(r)] n.授予特许者；授权人，授权商 franchisee [ˌfræntʃaɪ'ziː] n. (公司的分店，零售店或联号商店的)特许经营者，加盟者
Language focus in Reading 2
4. voila [vi'əʊlə ] int. ❖ （法）那就是，瞧（表示事情成功或满意之感叹词） ❖ Mix the ingredient, chill, and voila a light, tasty
dessert. ▪ 把材料拌在一起，冰凉，瞧！那就是一道清淡可口的甜点。

SkillsinBusinessNegotiation

SkillsinBusinessNegotiationSkills in Business NegotiationⅠ.IntroductionEntering into the 21st century, the economical express of China has been developed dramatically and driven into the roadway of canonical marketing economy; business negotiation had been to the leading actor in the social economical activities and become the bridge of business relation between personal and enterprise. In the circumstance, do you feel that someone is continually taking advantage of you? Do you seem to have to fight your corner aggressively, or ally with others, to win the resources you need? Or do you struggle to get what you want from people whose help you need, but over whom you have little direct authority? If so, business negotiation is really necessary, the skills are earnestly needed. That is why I start this paper and be dedicated to show you some skills.Ⅱ. The new version of negotiation in economical domainWhether you do realize everyday each of us is carrying on the negotiation in the real life. And negotiations exist commonly. Where there are differences, contractions, interest conflicts, and balance benefit, there are negotiations. So what is negotiation? There are wide divided opinions in the academic circles, but still no conclusion. Some believed, the negotiations are fraud that let opposite party accept own viewpoint; some thought the negotiations as approaching mutually beneficial process which by means of negotiating by each participator. In this paper, I will discuss the negotiation in economical domain, which is business negotiation we usually say. So, what is negotiation?USA negotiation institute chairman Gerard I. Nierenbergexplains in his book Art of Negotiation (1968), “Negotiat ion is an action that people keep consulting consistently and being in progress as long as people exchange a viewpoint to change interrelation or seeking for being that some is hit by purpose.” And he thinks a successful negotiation is a limited victory to every one side. He takes negotiation as the process of “co-operation of self-product.”The other two says I consider as follow:First, if you want to pass your business partner, negotiation needs to utterance to show your purpose, requirement, conception, and efficiency in negotiation, you should master excellent utterance to approach the communication purpose. Spoken for this meaning, negotiation is about which the two sides’ thought, will, power etc that displayed by utterance. That is also about of utterance.Second, negotiation is settled up on the basis of each other’s demand. It is a two-way communicative activity depends on the information inter-communication. And win-win negotiation is a successful one which two sides get what they need.Above all, we can define the business negotiation as following, business negotiation is an activity that people in order to solve the disagreement of economy, satisfy personal physical production and the life demand, so that to exchange opinions to seek economical interest.Negotiation is an art. Holding the art of negotiation has quite important meaning to strive for negotiation success. We often heard such signs: “Talk to somebody is quite easy and pleasant”, that is an appreciation for opponents’ high level negoti ation art itself. On the contrary, “Talk to somebody isbored”, that is dissatisfaction to the opponent who know nothing about negotiations.In practice, we often meet such an affair, a quite nervous atmosphere suddenly become relaxed for the negotiators’ some words, and the requirement of the negotiation which seemed hardly realized by others has settled after a long time discussion by well-qualified negotiators. However, why some succeed while some still have no development although they spend much energy on it?That is negotiation art. A superb negotiator can always seize any chances communicating with opponents, and then influence the opponents’ opinions.Actually, negotiation respected benefit exchange, so it’s complex. Because one is dealing with both faces and people. It’s clear that negotiations must above all have a good understanding of the subject. They must also be aware of the general policy of the company or institution in relation to the issues and they must be familiar with the organizational structure and decision-making process.However, awareness of these facts may not necessarily sufficient to read a successful outcome. Personal, human factors must be taken into account. The approach and strategy adopted in negotiating are influenced by attitudes as well as by a cool, clear logical analysis of the facts, and one’s interesting. We should clear that negotiator is not born. In fact, most people don’t have a clue about how to get what they want, other than to make demands and dig in their heels. Therefore, employing the righting tactic is more important than even in today’s vibrant business environment.Do you feel that someone is continually taking advantage ofyou? Do you seem to have to fight your corner aggressively, or ally with others, to win the resources you need? Or do you struggle to get what you want from people whose help you need, but over whom you have little direct authority? If so, you may need to brush up your win-win negotiation skills.How can we do a successful negotiation under above said environment? That needs so-named negotiation skills. Competition in business world as well as in battlefield, only use any of strategy skillfully at the negotiation table, could we beat the opponent. Of course, the most satisfied outcome is win-win.。

如何体现商务能力英语作文

如何体现商务能力英语作文下载温馨提示:该文档是我店铺精心编制而成，希望大家下载以后，能够帮助大家解决实际的问题。

文档下载后可定制随意修改，请根据实际需要进行相应的调整和使用，谢谢!并且，本店铺为大家提供各种各样类型的实用资料，如教育随笔、日记赏析、句子摘抄、古诗大全、经典美文、话题作文、工作总结、词语解析、文案摘录、其他资料等等，如想了解不同资料格式和写法，敬请关注!Download tips: This document is carefully compiled by theeditor. I hope that after you download them,they can help yousolve practical problems. The document can be customized andmodified after downloading,please adjust and use it according toactual needs, thank you!In addition, our shop provides you with various types ofpractical materials,such as educational essays, diaryappreciation,sentence excerpts,ancient poems,classic articles,topic composition,work summary,word parsing,copyexcerpts,other materials and so on,want to know different data formats andwriting methods,please pay attention!I have always believed that business acumen is acrucial skill in today's competitive world. Being able to demonstrate your business abilities in English is equally important, as it is a global language of commerce. In this essay, I will discuss various ways to showcase your business skills in English.Firstly, effective communication is key in business. Being able to express your ideas clearly and concisely is essential. Whether it is presenting a proposal, negotiating a deal, or simply conversing with colleagues, your language should be precise and persuasive. Using appropriate business vocabulary and idioms can help convey your professionalism and expertise.Secondly, networking plays a vital role in business success. Building and maintaining relationships with clients, partners, and industry professionals is crucial. In English, it is important to be able to engage in smalltalk, initiate conversations, and make a lasting impression. Being confident in your language skills can help youconnect with others and create opportunities for collaboration and growth.Furthermore, problem-solving is a fundamental skill in business. Being able to think critically and findinnovative solutions is highly valued. In English, you should be able to articulate your thoughts and ideas effectively, especially when faced with challenges or conflicts. Being able to negotiate, mediate, and resolve issues in a professional and diplomatic manner is essential.Additionally, being adaptable and open-minded iscrucial in today's rapidly changing business landscape. English is the language of globalization, and being able to understand and adapt to different cultural norms and business practices is important. Being able to communicate and collaborate with individuals from diverse backgroundsis a valuable asset in any business setting.In conclusion, demonstrating your business abilities inEnglish requires effective communication, networking skills, problem-solving abilities, and adaptability. By showcasing these skills in your language use, you can effectively convey your business acumen and enhance your professional image. Remember to be confident, articulate, and culturally sensitive in your interactions, as these qualities arehighly valued in the business world.。