Inquiry & Reply(Revised)

• Thank you for your attention. We hope to
hear from you in the near future.
• We would be grateful for an early reply. • Your early reply would be appreciated. • When replying, please also include delivery
Assignment (2): An Inquiry Letter
Write an inquiry letter to a bookstore Ask if they have the newest version of the book “ Dreams of the Red Chambers” Ask them to send the samples as to make an order Ask about the price, payment terms and discounts
ቤተ መጻሕፍቲ ባይዱ
Promotion Association of Hubei Province.
• You were recommended to us by Mr. John
King, of P & G Corporation.
• We were advised by Mr. Cheng of
East Lake Advanced Technology Development Zone that you were interested in supplying …/investing in optical fibre.
3. Closing
Giving thanks. Mention that a prompt reply would be
appreciated, or certain terms or guarantees would be necessary.
You can also indicate further business.
the main producers of industrial chemicals in Wuhan, and we are interested in …
How did you hear about the firm you
are writing to?
• We were given your name by the Trade
II. Replies to inquiries
Opening
• Many thanks for your letter of … As requested,
we enclose …
• A full range of samples has also been forwarded
by separate post. • I was pleased to learn from your letter of … that you are interested in our ..
if you would send us …
• We have received an enquiry for … and
should be grateful if you would send us…
• We have seen your advertisement in … • I understand you are manufacturers of
(dealers in) … and would like to receive your current catalogue.
2. Middle paragraphs (what you want )
1) Asking for specific information, e.g., catalogues, price-lists, prospectuses, samples, patterns, demonstrations . any particular Briefly point out
• Any orders you may place with us will
have our prompt attention.
Dear Sir / Madam,
Dekkers of Sheffield informs us that you are manufacturers of polyester cotton bed sheets and pillow cases.
you are.
• We are a cooperative wholesale society
based in Wuhan.
• Our company is a subsidiary of
International Business Machines and we specialize in …
• We are one of
• I would appreciate your sending me an
up-to–date price list for your building materials.
• We have heard about your latest
equipment in laser surgery and would like more details. Please send us any information you can supply, marking the letter ‘For the Attention of Professor Kazuhiro’, Tokyo, Japan.
Writing lecture 3
Inquiry Letters
I. Inquiry letter 1. Opening (who you are)
Your opening may include the following aspects:
Tell your supplier what sort of firm
maintenance before deciding which model to install in my factory. I would be grateful if you could arrange for one of your representatives to call on me within the next two weeks.
details.
• Finally, we would like to point out that • If
delivery before Christmas is essential and hope that you can offer us that guarantee.
the concessions we have asked for could be met, we would place a substantial order. A Sample Letter
• We were pleased to receive your enquiry of … for… • I was very pleased to receive your enquiry of 15
January and enclose our illustrated catalogue and price list giving the details requested.
• If you place your order not later than the end of this month, we guarantee delivery within 14 days of receipt.
Closing
• We look forward to receiving a trial order
pattern card?
• We would also appreciate it if
you could send some samples of the material so that we can examine the texture and quality.
• I would like to discuss the problem of
We are large dealers in textiles and believe there is a promising market in our area for moderately priced goods of this kind.
We would like you to send us details of your various ranges, including sizes, colors and prices, together with samples of the different qualities of material used. Please also state your terms of payment and discounts allowed on purchases of quantities of not less than 500 of individual items. Prices quoted should include delivery to the above address. Your prompt reply would be appreciated. Sincerely, Jack Evans
• In reply to your enquiry of … we are sending by
separate post …
Body--Informing the detailed information requested (Samples, discounts, etc.)
• On regular purchases of quantities of not less
• Would you let us have your brochure for ….
• Could you please give me more
information about ….
• I would appreciate more details about … • When replying, could you please enclose a
• The British Embassy in Beijing told us
that you were looking for an agent in China to represent you.
Useful expressions– opening
• We are interested in … and should be pleased
than 500 individual items, we would allow a trade discount of 33%.
• For payment within 10 days from receipt of invoice,
a special discount of 5% net price would be allowed.
items you are interested in. Be specific and state exactly what you want.
• Could you please send your current
catalogue and price-list for exhibition stands? We are particularly interested in ‘furniture display’ stands.
from you soon.
• We shall be pleased to send you any
further information you may need.
• I hope the samples reach you safely and
look forward to receiving your order.