预定部星级酒店英语日常用语
星级酒店常用英语口语(打印版)
40. I'm sorry to have taken so much of your time.
对不起占用你太多时间了。
41. I'm sorry to have kept you waiting .
对不起让你久等。
42. Excuse me for interrupeing you.
7) Glad (nice ) to see you .
见到您很高兴。
8) Welcome to our hotel.
欢迎到我们的酒店来！
9) It’s nice to meet you again , Mr. Johnson .再次见到您太好了，约翰逊先生。
10) Good –bye.(or bye-bye)再见！
4. How are you today ,Mr Brown ?
你今天好吗？布朗先生。
5. I'm quite well ,thank you.
我很好，谢谢你。
6. Hs good to see you again ,sir(madam)
再次见到你真高兴，先生(小姐)
7. Nice to meet you ,sir.
星级酒店常用英语口语
（打印版）
第一部分：初阶简化版48句（日常）
1. Good morning ,sir(madam)
早上好，先生(小姐)
2. Good afternoon ,ladies and gentlemen
下午好，女士们，先生们。
3. Good evening ,miss Price
晚上好，普莱丝小姐。
你需要我为你叫一辆出租车吗？
23. Thank you very much.
酒店预定部日常用语(中英对照)
预定部日常用语1．May I have the room type, please?/What kind of room would you like to reserve?请问需要预订哪一类型的房间？2．What kind of room do you have? 请问贵酒店有什么房间类型？3．We have standard, superior, deluxe, executive rooms. There is also one presidential suite as well. Furthermore, we have a floor of non-smoking rooms, and we also have some connecting rooms.我们酒店有标准房，高级房，豪华房，行政房。
除此之外还有总统套房。
而且我们酒店还设有不吸烟楼层及连通房。
4．How about your hotel's location? 请问贵酒店位于哪里？5．Well, our hotel located in houjie town, Dongguan City. The Crown Prince hotel is only 30 minutes from Dongguan, 45 minutes from Shenzhen airport and 15 minutes to Chang Ping railway station, by car.我们酒店位于东莞市厚街镇。
本酒店离东莞30分钟车程，到深圳机场45 分钟，到常平火车站只需15 钟车程。
6．What's the level of your hotel? 请问贵酒店是几星级的？7．Our hotel is a five-star hotel. 本酒店是五星级的酒店。
8．How about your hotel's facilities? 请问贵酒店有什么设施？9．We have four kinds of restaurant, lobby bar, conference room, health center, SWimming pool, ShOP PrinCe and KTV equipmen t .本酒店有四种类型餐馆，大堂吧，会议室,健身会所,游泳池,商场及KTV 设施。
预定酒店用语100句英语口语
预定酒店用语100句英语口语当预定酒店时，以下是一些常用的英语口语句子：1. Hello, I would like to make a reservation for a room, please.2. I'd like to book a room for two nights, from the15th to the 17th of May.3. Do you have any availability for a double room on those dates?4. What are your room rates for the weekend?5. Can you tell me about the amenities in the room?6. Is breakfast included in the room rate?7. What time is check-in and check-out?8. Do you have a shuttle service from the airport?9. I'd like to request a non-smoking room, please.10. Are pets allowed in the hotel?11. Can I have a room with a view of the city?12. Is there a gym or fitness center in the hotel?13. Do you offer room service?14. What is your cancellation policy?15. Can I pay with a credit card?16. Are there any additional fees or taxes I should be aware of?17. Can I request a late check-out?18. I'd like to confirm my reservation for [name] on[date].19. I need to make a change to my reservation.20. I'd like to upgrade to a suite, if possible.21. Can you provide a crib for my baby?22. I'd like to add another night to my reservation.23. Can you recommend any nearby restaurants or attractions?24. Is there parking available at the hotel?25. I'd like to request a wake-up call for 7 am.26. Can you arrange for a taxi to pick me up at the airport?27. I'd like to request extra pillows for my room.28. What time does the hotel restaurant open for breakfast?29. Can I have a room on a higher floor?30. I'd like to request a room with a bathtub.31. Can you provide an iron and ironing board in the room?32. Is there a safe in the room to store valuables?33. What is the hotel's policy on early check-in?34. Can I have a room with a balcony?35. Are there any discounts available for AAA members or seniors?36. I'd like to inquire about the availability of a meeting room for a business event.37. Can you assist me with booking tickets for local attractions or events?38. I'd like to request a room with a mini-fridge.39. Is there a pool or spa facility in the hotel?40. Can I have a room with a king-sized bed?41. Can you provide a map of the local area?42. I'd like to request a room away from the elevatorfor a quieter stay.43. Can you recommend any nearby shopping areas?44. Can I have a room with a desk and chair for working?45. I'd like to request a room with a connecting doorto another room.46. What is the hotel's policy on smoking?47. Can you provide information on the hotel's accessibility for guests with disabilities?48. I'd like to request a room with a coffee maker.49. Can you arrange for a tour of the city for me?50. I'd like to inquire about the availability of a honeymoon package.51. Can you provide information on the hotel's loyalty program?52. I'd like to request a room with a view of the ocean.53. Can you recommend any nearby hiking trails or outdoor activities?54. I'd like to request a room with a DVD player.55. Can you provide information on the hotel's businesscenter and services?56. I'd like to request a room with a microwave.57. Can you arrange for a massage or spa treatment for me?58. I'd like to inquire about the availability of a pet-friendly room.59. Can you provide information on the hotel's environmental sustainability initiatives?60. I'd like to request a room with a sofa or seating area.61. Can you assist me with shipping a package from the hotel?62. I'd like to inquire about the availability of a room with a fireplace.63. Can you provide information on the hotel's policy for lost and found items?64. I'd like to request a room with a complimentary newspaper.65. Can you arrange for a limousine service for me?66. I'd like to inquire about the availability of a room with a whirlpool tub.67. Can you provide information on the hotel's room upgrade options?68. I'd like to request a room with a bathrobe and slippers.69. Can you assist me with booking a tee time at a local golf course?70. I'd like to inquire about the availability of a room with a private balcony.71. Can you provide information on the hotel's policy for receiving mail and packages?72. I'd like to request a room with a complimentary bottle of wine.73. Can you arrange for a babysitting service for me?74. I'd like to inquire about the availability of a room with a kitchenette.75. Can you provide information on the hotel's policy for holding events or weddings?76. I'd like to request a room with a complimentary fruit basket.77. Can you assist me with booking a scuba diving excursion?78. I'd like to inquire about the availability of aroom with a private hot tub.79. Can you provide information on the hotel's policy for handling medical emergencies?80. I'd like to request a room with a complimentary welcome gift.81. Can you arrange for a private tour guide for me?82. I'd like to inquire about the availability of a room with a private pool.83. Can you provide information on the hotel's policy for handling noise complaints?84. I'd like to request a room with a complimentary breakfast.85. Can you assist me with booking a wine tasting tour?86. I'd like to inquire about the availability of aroom with a private beach access.87. Can you provide information on the hotel's policy for handling guest feedback and complaints?88. I'd like to request a room with a complimentary shuttle service to local attractions.89. Can you arrange for a cooking class or culinary experience for me?90. I'd like to inquire about the availability of a room with a private garden or patio.91. Can you provide information on the hotel's policy for handling room service orders?92. I'd like to request a room with a complimentary afternoon tea service.93. Can you assist me with booking a horseback riding excursion?94. I'd like to inquire about the availability of a room with a private balcony and ocean view.95. Can you provide information on the hotel's policy for handling laundry and dry cleaning services?96. I'd like to request a room with a complimentary airport shuttle service.97. Can you arrange for a private cooking demonstration or chef's table experience for me?98. I'd like to inquire about the availability of a room with a private terrace and city view.99. Can you provide information on the hotel's policy for handling in-room dining requests?100. I'd like to request a room with a complimentary evening cocktail hour.这些句子涵盖了预定酒店时可能会用到的各种情景和需求，希望对你有所帮助。
星级酒店服务用语中英文对照版
一、预定1、上午/下午/晚上好，我能为您做些什么？Good morning / afternoon/ evenig, May I help you?2、请问您一共有多少人来用餐？How many presons are there in you party,Sir/Madam?How many gicests are coming?3、请问您几点到？What time would you like to arrive?4、请问您贵姓？May I have your name,please?5、可以留下您的联系方式吗？May I take your telephone number,please?6、请问您有什么需求需要我们做准备的？Is there anything specis you would like us to prepore?7、如果您有什么要求，请通知我们。
If you have further requiements,please let us know.8、恐怕我们餐厅给您留座到晚上8：00。
I'm afraid that we only can guarantee the table before 8:00in the evening.二、迎宾1 、上午好，欢迎光临。
Welcome to our restanrant.2、我能为您做些什么？May I help you?3、请问您是否有预定？Do you have a reservation?4、请问您一共有多少人来用餐？How many persons5、请这边走/请跟我来。
This way please/Follow me,please.6、先生，您看见在这里可以吗？Would you like to sit here,sir?7、您是愿意靠窗户坐还是靠门坐呢？Which do you prefer,by the window or near the door?8、您对这张餐桌还满意吗？Is this table fine with you?9、这是您的菜单，先生。
预定酒店英语日常用语
预定酒店英语日常用语：1．May I have the room type, please? /What kind of room would you like to reserve?请问需要预订哪一类型的房间？2．What kind of room do you have?请问贵酒店有什么房间类型？3．We have standard, superior, deluxe, executive rooms. There is also one presidential suite as well. Furthermore, we have a floor of non-smoking rooms, and we also have some connecting rooms.我们酒店有标准房，高级房，豪华房，行政房。
除此之外还有总统套房。
而且我们酒店还设有不吸烟楼层及连通房。
4．How about your hotel’s location?请问贵酒店位于哪里？5．Well, our hotel located in Tianhe distric, Guangzhou City. The Crown Prince hotel is only 30 minutes from Guangzhou railway station, 45 minutes from BaiYun airport.我们酒店位于广州市天河区。
本酒店离东莞30分钟车程，到深圳机场45分钟.6．What’s the level of your hotel?请问贵酒店是几星级的？7．Our hotel is a five-star hotel.本酒店是五星级的酒店。
8．How about your hotel’s facilities?请问贵酒店有什么设施？9．We have four kinds of restaurant, lobby bar, conference room, health center, swimming pool, shop prince and KTV equipment。
星级酒店英语常用交流用语-星级酒店常用英语大全
星级酒店英语常用交流用语:星级酒店常用英语大全饭店交流用语欢迎和问候语： 1、Goodmorning(afternoon , evening) , sir(madam) 早上（下午、晚上）好，先生（夫人）。
2、How do you do 您好！（初次见面） Glad tomeet you . 很高兴见到您。
3、How are you 您好吗？ Fine , Thanks . And you 很好，谢谢。
您好吗？4、Welcome to our hotel (restaurant , shop). 欢迎到我们宾馆（餐厅、商店）来。
5、Wish you a most pleasant stay in our hotel .愿您在我们宾馆过得愉快。
6、I hope you will enjoy your stay with us. 希望您在我们宾馆过得愉快。
（客人刚入店时） I hope you are enjoying your stay with us. 希望您在我们宾馆过得愉快。
（客人在饭店逗留期间） I hope you have enjoyedyour stay with us. 希望您在我们宾馆过得愉快。
（客人离店时） 7、Have a good time! 祝您过得愉快！电话用语： 8、**hotel , front desk . Can I help you **饭店，前厅。
您找谁？ 9、Sorry , I’ve dialed the wrong number . 对不起，我拨错号了。
10、May I speak to your general manager 能和你们总经理说话吗？ Speaking. 我就是。
11、Sorry , he is not in at the moment . 对不起，他现在不在。
Would you like to leave a message 您要留口信吗？ 12、Pardon. 对不起，请再说一遍，好吗？ I beg your pardon. 对不起，请再说一遍，好吗？祝贺语：13、Congratulations! 祝贺您！ 14、Happy birthday!生日快乐！ 15、Happy new year! 新年快乐！ 16、Merry Christmas! 圣诞快乐！ 17、Have a nice holiday! 假日快乐！ 18、Wish you every success! 祝您成功！答谢和答应语: 19、Thank you (very much) . 谢谢您（非常感谢）。
星级酒店常用英语大全
星级酒店常用英语大全星级酒店常用英语大全：1. 门童：Good evening, Sir. Welcome to the Wangfujing Hotel. 晚上好，先生。
欢迎来到王府井饭店。
2. 客人：Good evening. I have a reservation for tonight's conference dinner. 晚上好。
我已经预定了今晚的会议晚宴。
3. 门童：I'm sorry, but could you please spell your name for me? 请您拼一下您的名字吗？4. 客人：Sure, it's Wang Fei. W-A-N-G, Fei is the common last name in China. 当然，我叫王飞。
W-A-N-G，Fei 是中国人的常见姓。
5. 门童：Thank you, Mr. Wang. We have your reservation. You are in room 501 on the fifth floor. The elevators are to your right. 谢谢您，王先生。
我们已为您保留了房间。
您住在五楼的501房间。
电梯在您的右边。
6. 客人：Thank you. Could you tell me how to get to the conference room from here? 谢谢。
您能告诉我从这儿怎么去会议室吗？7. 门童：Certainly, Mr. Wang. It's on the second floor. You can take the elevator or the stairs. It's just a short walk from here. 当然可以，王先生。
会议室在二楼。
您可以从这里乘电梯或走楼梯。
离这儿很近。
预定酒店英语日常用语
预定酒店英语日常用语预定酒店英语日常用语:1(May I have the room type, please? /What kind of room would youlike to reserve? 请问需要预订哪一类型的房间,2(What kind of room do you have?请问贵酒店有什么房间类型,3(We have standard, superior, deluxe, executive rooms. There is also one presidential suite as well.Furthermore, we have a floor of non-smoking rooms, and we also have some connecting rooms. 我们酒店有标准房，高级房，豪华房，行政房。
除此之外还有总统套房。
而且我们酒店还设有不吸烟楼层及连通房。
4(How about your hotel’s location?请问贵酒店位于哪里,5(Well, our hotel located in Tianhe distric, Guangzhou City. The Crown Prince hotel is only 30minutes from Guangzhou railway station, 45 minutes from BaiYun airport. 我们酒店位于广州市天河区。
本酒店离东莞30分钟车程，到深圳机场45分钟.6(What’s the level of your hotel?请问贵酒店是几星级的,7(Our hotel is a five-star hotel.本酒店是五星级的酒店。
8(How about your hotel’s facilities?请问贵酒店有什么设施,9(We have four kinds of restaurant, lobby bar, conference room, health center, swimming pool, shop prince and KTV equipment。
星级酒店常用英语
6、Glad to meet you!见到您很高兴！ 7、 ①May I help you?能为您做些什 么？ ②Can I help you? ③What can I do for you? 8、 How are you?（初次见面）您好！ Fine, thank you , and you?我很好， 谢谢，您呢？ Well, too也不错 How do you do?（多次见面）您好！
您好， 大酒店 您好，Xx大酒店 为您服务 您好， 大酒店 您好，Xx大酒店 May I help you? 我能为您服务吗？ 您好 ，客房服务员 我能为您服务吗？ Housekeeping （客房服务员） May I 客房服务员） help you?
Good morning. Restaurant. May I help you? 早上好，这里是餐厅， 早上好，这里是餐厅，我可以为您服务 吗 Room Service. May I come in? 客房服务，可以进来吗？ 客房服务，可以进来吗？ 谢谢大家
19、May I Know your name?我能知 道您的名字吗？ May I have your name? 我能知道您的 名字吗？ What′s your name? 你叫什么名字？ My name is…我的名字叫… 20、Come in and sit down, please!请 里面坐
Meeting Room会议室 Beauty Salon美容室 Business Business生意/商务 / Center中心 Front Office前厅 Sauna Center桑拿中心
1、Welcome!欢迎光临！ 2、Welcome to out hotel!欢迎入住 我们酒店 3、This way please!请往这边走 4、Mind your step!请走好 5、Good morning! Good afternoon! Good evening! Good night!早上好！ 下午好！晚上好！晚安！
星级酒店专用术语中英文
(1) Accommodation (住宿)：提供的给予睡觉休息的场所。
(2) Adjoining Room (邻近房)：指两间房间近连在一起。
(3) Advanced Deposit (订金)：客人为了确保能有房间而提前支付给酒店一笔直按金。
(4) Advance Payment（预付金/押金）：按照酒店财务规定和有关规定，前台服务员要求客人预先支付房费和不可预测费用的付费方式，如现金担保、信用卡预授权。
(5) Amenity（致意品）：指酒店免费向住店客人提供的一些礼品，如水果、鲜花或饮品等。
(6) Arrival(到店)：指客人入住酒店的抵店，如： Arrvial Date。
(7) Average Room Rate（平均房价）：指所有住房的平均价格，它是前台的一个常用术语。
即A.R.R.。
(8) Block (预告锁房)：指为了把某间房能够保留下来，而提前把此房间在某日锁起来，使其在该时间段显示被占用，有利于控制房间的预售。
(9) Cancellation (取消)：指客人取消订房。
(10)Check-In：指客人登记入住酒店，包括机场登机手续也是同样的叫法。
(11)Check-Out：指客人结账离开酒店。
(12)Complimentary(免费)：指由总经理批准提供给某个客人的不需要收费的房间，即COMP。
(13)Confirmation (确认)：指酒店发给订房客人的一种十分详细的订房书而协议，承认客人在将来的某一天有权居住在本酒店。
另，机票中的往返票，连程票，在中转途中要求做位置的Comfirmation，否则航空公司有权取消该位置而转售他人。
(14)Connecting (连通房)：指两间房中间有一扇门连通起来的房间。
(15)Corporate Rate (公司合同价)：指与酒店有协议而提供给公司的客人的房间价格，这类价格通常为特别价，且保密。
(16)Credit Card (信用卡)：指由银行签发的一种可以作为交易的卡片，代替现金支付的凭证。
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WORD文档，可下载修改1．May I have the room type, please? /What kind of room would you like to reserve?请问需要预订哪一类型的房间？2．What kind of room do you have?请问贵酒店有什么房间类型？3．We have standard, superior, deluxe, executive rooms. There is also one presidential suite as well. Furthermore, we have a floor of non-smoking rooms, and we also have some connecting rooms.我们酒店有标准房，高级房，豪华房，行政房。
除此之外还有总统套房。
而且我们酒店还设有不吸烟楼层及连通房。
4．How about your hotel’s location?请问贵酒店位于哪里？5．Well, our hotel located in houjie town, Dongguan City. The Crown Prince hotel is only 30 minutes from Dongguan, 45 minutes from Shenzhen airport and 15 minutes to Chang Ping railway station, by car.我们酒店位于东莞市厚街镇。
本酒店离东莞30分钟车程，到深圳机场45分钟，到常平火车站只需15钟车程。
6．What’s the level of your hotel?请问贵酒店是几星级的？7．Our hotel is a five-star hotel.本酒店是五星级的酒店。
8．How about your hotel’s facilities?请问贵酒店有什么设施？9．We have four kinds of restaurant, lobby bar, conference room, health center, swimming pool, shop prince and KTV equipment。
.本酒店有四种类型餐馆，大堂吧，会议室,健身会所,游泳池,商场及KTV设施。
10．Which dates would you like to book? When will you check in and check out?请问您需要订哪一天？什么时候入住及退房？11．How long will you stay in our hotel?请问您打算逗留多长时间？12．Does your hotel have pick-up service?请问贵酒店有接车服务吗？13．Yes, please contact the concierge for details .有的，详细内容请联系礼宾台。
14．Can I get har bour view in your hotel?我可以看到海景吗？15．I am sorry, you can’t. But you can have a nice view of a large pool surrounded by beautiful landscaping.很抱歉，不可以。
但您可以看到周围美丽的泳池景。
16．What is your hotel’s website and email address?请问贵酒店的网址及邮址？17．Our hotel’s website is xxxx and our email address is xxxx. To reserve a room or give feedback to us.我们酒店的网址是xxx而我们的邮址是xxx预订房间或有任何建议可与我们联系。
18．Your reservation is temporary and it will be cancelled if you don’您的预订是暂时的,如果那天下午6点前不到,我们将会取消您的预订。
19．I am sorry, no elit room is available./ All rooms are unavailable.>很抱歉，提供不了雅致客房。
/所有房间都订满了。
20．Does your company have contract with our hotel?请问贵公司与我们酒店有协议吗？21．Can I reconfirm the reservation? A superior room, for Mr. Smith on the 20th Oct. My name is XX，if you have anyquestions please feel free to contact us. Thank you for calling. Bye-bye!我可以再确认您的预订吗？史密夫先生，10月台20日预订壹间高级房。
我的名字XX如有任何疑问请与我们联系。
谢谢您的来电。
再见！22．Please hold on for a moment, Mr Smith.史密夫先生，麻烦请您稍等。
23．May I have your name, please?请问您贵姓？24．I am sorry I beg your pardon.不好意思，麻烦请重复一遍。
25．Would you please speak more slowly?不好意思，麻烦请说慢一点？26．I am sorry, I didn’t catch what you mean’t.不好意思，我不大懂您的意思。
27．I would like to talk to someone in charge.我想找您们的负责人。
28．He has not come back yet.他还没回来。
29．She is in a conference now.她正在开会。
30．Would you like to call back later?麻烦请您稍后再拨。
31．Thank you for waiting.让您久等了。
32．I’m not sure, sorry.不好意思，我不能确定。
33．Are you following me, Sir?请问听懂我说吗，先生？34．Could you explain that a bit more?请您解释多一点好吗35．Could you put that more simply?请您具体一点好吗？36．Could you hold the line, please? I’ll check our room availabilities for those days.麻烦请您稍等，我们查询那段时间的房态。
37．What time do you expect to arrive , Sir?请问大概什么时候到酒店，先生？38．May I request a late check in?我想要求晚些到店入住，可以吗？39．Certainly, we’ll hold the room until you arrive.当然可以，我们将为您保留房间直到您的到来。
40．I’d like to confirm your reservation.我想确认您的预订。
41．Could you hold on for a moment please? I’ll check our reservation record.麻烦请您稍等，让我查询我们的预订纪录。
42．Does it include breakfast?包括早餐吗？43．The tax and breakfast are also included.税及早餐也包括在内。
44．We have a special family package plan我们现在开始新推出一个优惠套餐。
45．We’ll have to charge you RMB100 extra for an additional bed.如需加床，我们将会收取人民币100元。
46．What time will the guest be arriving?客人大概什么到达酒店？47．Your room is confirmed for that day.那天您的房间已确定。
48．I’d like to extend it for two more nights until the 9th.我想延住多两天，直到9号。
49．We’ll extend your reservation for you.我们将会延住您的预订。
50．I’ll arrive one day early. Is that OK?我那天早点到，可以吗？51．We have changed our schedule, please amend our booking till next week. 我们的行程有变动，请更改我们的预订到下星期。
52．I’d like to cancel a reservation.我想取消一个预订。
53．I’m afraid we have no record of a reservation under this name.不好意思，恐怕我们没有这个名字记录的预订。
54．Which travel agent did you go through to make this reservation.请问您是通过哪间旅行社来做这个预订的？55．Is this a new reservation or a confirmation call?请问这个电话是新的预订，还是确认预订？56．We’ll send a confirmation to you soon.我们稍后传确认书给您。
57．Should you have any questions, please do not hesitate to contact us.如有任何疑问请随时与我们联系。
58．Please feel free to contact us if we can be of further assistance.如需进一步了解，请随时与我们联系。
59．Just a minute, please I’ll check our booking situation.麻烦请您稍等，我需要查询我们的房态。
60．Sorry ,there is no record in our list.很抱歉，我们的名单上没有此记录。