Enterprise Performance Management Pressure To Perform
职业经理人必备英文单词
职业经理人、管理者、培训师必备的英文单词目标mission/ objective集体目标group objective内部环境internal environment外部环境external environment计划planning组织organizing人事staffing领导leading控制controlling步骤process原理principle方法technique经理manager总经理general manager行政人员administrator主管人员supervisor企业enterprise商业business产业industry公司company效果effectiveness效率efficiency企业家entrepreneur权利power职权authority职责responsibility科学管理scientific management现代经营管理modern operational management 行为科学behavior science生产率productivity激励motivate动机motive法律law法规regulation经济体系economic system管理职能managerial function产品product服务service利润profit满意satisfaction归属affiliation尊敬esteem自我实现self-actualization人力投入human input盈余surplus收入income成本cost资本货物capital goods机器machinery设备equipment建筑building存货inventory(2)经验法the empirical approach人际行为法the interpersonal behavior approach集体行为法the group behavior approach协作社会系统法the cooperative social systems approach社会技术系统法the social-technical systems approach 决策理论法the decision theory approach数学法the mathematical approach系统法the systems approach随机制宜法the contingency approach管理任务法the managerial roles approach经营法the operational approach人际关系human relation心理学psychology态度attitude压力pressure冲突conflict招聘recruit鉴定appraisal选拔select培训train报酬compensation授权delegation of authority协调coordinate业绩performance考绩制度merit system表现behavior下级subordinate偏差deviation检验记录inspection record误工记录record of labor-hours lost 销售量sales volume产品质量quality of products先进技术advanced technology顾客服务customer service策略strategy结构structure(3)领先性primacy普遍性pervasiveness忧虑fear忿恨resentment士气morale解雇layoff批发wholesale零售retail程序procedure规则rule规划program预算budget共同作用synergy大型联合企业conglomerate资源resource购买acquisition增长目标growth goal专利产品proprietary product竞争对手rival晋升promotion管理决策managerial decision商业道德business ethics有竞争力的价格competitive price 供货商supplier小贩vendor利益冲突conflict of interests派生政策derivative policy开支帐户expense account批准程序approval procedure病假sick leave休假vacation工时labor-hour机时machine-hour资本支出capital outlay现金流量cash flow工资率wage rate税收率tax rate股息dividend现金状况cash position资金短缺capital shortage总预算overall budget资产负债表balance sheet可行性feasibility投入原则the commitment principle 投资回报return on investment生产能力capacity to produce实际工作者practitioner最终结果end result业绩performance个人利益personal interest福利welfare市场占有率market share创新innovation生产率productivity利润率profitability社会责任public responsibility董事会board of director组织规模size of the organization组织文化organizational culture目标管理management by objectives 评价工具appraisal tool激励方法motivational techniques 控制手段control device个人价值personal worth优势strength弱点weakness机会opportunity威胁threat个人责任personal responsibility顾问counselor定量目标quantitative objective定性目标qualitative objective可考核目标verifiable objective优先priority工资表payroll(4)策略strategy政策policy灵活性discretion多种经营diversification评估assessment一致性consistency应变策略consistency strategy公共关系public relation价值value抱负aspiration偏见prejudice审查review批准approval主要决定major decision分公司总经理division general manager 资产组合距阵portfolio matrix明星star问号question mark现金牛cash cow赖狗dog采购procurement人口因素demographic factor地理因素geographic factor公司形象company image产品系列product line合资企业joint venture破产政策liquidation strategy 紧缩政策retrenchment strategy 战术tactics(5)追随followership个性individuality性格personality安全safety自主权latitude悲观的pessimistic静止的static乐观的optimistic动态的dynamic灵活的flexible抵制resistance敌对antagonism折中eclectic(6)激励motivation潜意识subconscious地位status情感affection欲望desire压力pressure满足satisfaction自我实现的需要needs for self-actualization 尊敬的需要esteem needs归属的需要affiliation needs安全的需要security needs生理的需要physiological needs维持maintenance保健hygiene激励因素motivator概率probability强化理论reinforcement theory反馈feedback奖金bonus股票期权stock option劳资纠纷labor dispute缺勤率absenteeism人员流动turnover奖励reward(7)特许经营franchise热诚zeal信心confidence鼓舞inspire要素ingredient忠诚loyalty奉献devotion作风style品质trait适应性adaptability进取性aggressiveness热情enthusiasm毅力persistence人际交往能力interpersonal skills 行政管理能力administrative ability 智力intelligence专制式领导autocratic leader民主式领导democratic leader自由放任式领导free-rein leader管理方格图the managerial grid工作效率work efficiency服从obedience领导行为leader behavior支持型领导supportive leadership参与型领导participative leadership指导型领导instrumental leadership成就取向型领导achievement-oriented leadership。
我国中小企业绩效管理问题初探摘要
我国中小企业绩效管理问题初探摘要人力资源是现代企业的战略性资源，也是企业发展的最关键因素，而企业的绩效管理机制是企业留住人才、运用人才的重要内容之一。
进入21世纪以来国际经济一体化伴随的是更为激烈的市场竞争，而对企业的科学管理提出了严峻的挑战。
本文主要论述了绩效管理的内涵，绩效在中小企业人力资源管理中的重要地位，分析了我国中小企业绩效管理的现状、问题，并探讨了在新经济下顺应国际大趋势，积极推进我国中小企业绩效管理工作的几点对策。
关键词:绩效管理重要性现状对策Our country small and medium-sized enterpriseperformance management problem pre-testAbstractmodern enterprise human resources are strategic resources, enterprise development is the most crucial factor, and the enterprise performance management system is the enterprise tarry talent, use the talent is one of the important contents.Since the twenty-first Century international economic integration with the more intense market competition, the enterprise's scientific management challenges.This paper mainly discusses the definition of performance management, performance in small and medium enterprise human resources management in the important position, analysed our country small and medium-sized enterprise performance management status, problems, and to explore the new economy to comply with the international trend, actively promote our country small and medium-sized enterprise performance management work several countermeasures.Key words:Performance management Importance Present situation Countermeasures。
【PM】2020年6月ACCA PM(F5) Performance Management (PM) 复习笔记 10
【PM】2020年6月ACCA PM（F5）Performance Management (PM) 复习笔记 10ACCA Performance Management - 10Part E Performance Measurement & ControlE1 Management information systemE2 Sources of management informationE1, E2 多以2'客观题考查为主E1. Management information system#1.1 Information levels①Strategic planning. 战略性计划Whole, long-term, external information needed②Management or tactical control 管理控制Resource—obtained & used effectively③Operational control 经营控制Specific tasks—effectively & efficiently--------------------------------------------------------1.1.1 Strategic management accountingResources needed:Internal, external, financial, non-financial---------------------------------------------------------1.1.2 Open & Closed SystemOpen system: 与外界沟通，受外界影响(有人参与一般视为open)Closed system: 不与外界沟通(Computer system)*Strategic management acct.: Open system#1.2 Management information system1.2.1 The role and benefits of information systems①Processing & recording transaction②Decision making (Internal & External)③Planning④Performance Measurement⑤ControlThe cost: Hardware & software, system development, training, day to day cost, duplication1.2.2 Communication of information①Networks: 内部电脑连接②Intranets: 企业内网③Extranets: 外联网(部分公司之间)④Wireless technology: 无线网络(Wi-Fi)⑤The internet: 广域的互联网Intranets→Extranets→Internet1.2.3 Transaction processing system TPS①batch transaction processing 按批次集合处理②real time transaction p rocessing 每笔交易立即处理Basic of preparing financial statement of Co.Characteristics of TPS①Controlled processing 可控过程:根据经营形式调整②Inflexibility 不灵活(special cases的处理)③Rapid response 快速回应④Reliability 可靠⑤Internal focus 极度内部化，无外部信息⑥Historical 仅历史记录1.2.4 Management Information System MIS信息来源于TPS，将信息总结(summary) 分析(Analyze)Characteristics of MIS①Support structured decisions 辅助决策制定②Report on existing operations 仅提供已有活动情况③Analytical capability 具有一定的分析能力④Internal focus 极度内部化⑤Relatively inflexible (better th an TPS) 相对不灵活1.2.5 Executive information system EIS信息来自MIS，将信息结合外部信息，Strategic planningContains lots of data analysis and modeling tools1.2.6 Enterprise resource planning system ERP沙盘模拟Single system which can serve the info. needs of all functional areas. 一个信息系统满足所有部门的需求The volume of data decreases the higher you go in the organization. 层级越高，信息需求量越小，质量要求越高#1.3 Big data (新兴考点，需重点关注)1.3.1 Three “V”s of big data①Volume 极大的数据量②Velocity 速度(处理新数据的速度快)③Variety多维度(例如：做法、吃法、价格、时间......)1.3.2 Benefit of Big data①Identify trends and correlations faster更快分析趋势与相关性②Greater focus on the individual customer客户关系管理，分析客户需求（定点推送等）③Provide Co. with accurate and detailed data in real-time.为公司提供准确、详细的业绩信息1.3.3 Threats of Big data①Cost-benefit analysis 成本与好处分析②Privacy of customers 客户隐私问题③Security and data protection 信息安全与保护④Technical difficulties 技术问题E2. Sources of management information#2.1 Types of Information and Data2.1.1 Internal & External InformationInternal InformationFormal: Accounting, payroll records;Capacity;TimesheetsInformal: Meeting minutes; QuExternal InformationSources of external information include:a) Directories b) Associationsc) Government agencies d) Customerse) Suppliers f) Internetg) Databases/data warehouses------------------------------------------------------------------- Differences of Internal and External data①Relevant to Strategy: External②Reliable: Internal better③Cost: External higher④O verload信息过量: both internal and external2.1.2 Primary & Secondary DataPrimary: 自己直接获得的信息Secondary: 从他人手上获得的信息*自己通过分析二手信息得到的成果是一手消息Characteristics of Primary data①More reliable②More relevant③More cost than secondary data#2.2 Cost of information (了解即可)2.2.1 Cost of Internal Information①Direct data capture cost 直接获取成本②Processing cost 加工处理成本③Inefficient use of info. 信息的无效使用2.2.2 Cost of External Information①Direct research cost 直接搜索研究成本②Indirect access cost 间接获取成本(浪费的成本)③Management cost 加工处理过程中浪费的时间④Infrastructure cost 基建成本⑤Time-theft 整体过程中浪费的时间#2.3 Controls over information (了解即可)2.3.1 Controls over generating internal information in routine reports 常规报告编制时所需内部消息的控制①Cost/benefit Analysis②A trail preparation process and Prototype prepare d 尝试、样板③A consistent format 固定格式④clearly limits to the action明确信息使用者的权限⑤The usefulness should be assessed regularly可用性定期评估⑥Originator should be clearly identified列明编写人信息2.3.2 Controls over generating internal information in ad hoc reports 临时报告编制时所需内部消息的控制①Cost/benefit Analysis②其他报告中没有的信息才需编写③Relevant information only 不重复冗余④Most up-to-date information 信息及时⑤Originator should be clearly identified列明编写人信息2.3.3 Controls over distributing internal information 内部信息传达的控制①Procedures manual 制定操作手册②Lock ed or Password 上锁、加密③签订保密契约(Contractually)④Appropriate E-mail policy 邮件政策⑤Physical computer security (firewall)2.3.4 Control over the security and confidential information 机要信息控制Password, Logical access system, firewalls, anti-virus and anti-spyware software...。
Enterprise Performance Management Pressure[英文版](ppt 23页)
](https://img.taocdn.com/s3/m/902226b96f1aff00bed51e97.png)
Source: October 2002 survey of 245 companies conducted by CFO Research Services 7
EPM Point of View
Accounting earnings based financial management has become less relevant as the majority of value is in the future…
turn that insight into action Set better strategic goals and make more informed
decisions Identify issues / threats faster, and react to them
more quickly
Supply Chain Management
Technology Research & Innovation
Products Resources
4
Agenda Accenture Overview Our Point of View on Enterprise Performance Management Implementation framework How to get started
Introduction to Accenture
• Global management and technology consulting organisation, with revenues of $13.7bn in FY2004
• More than 100,000 people working in 48 countries • Operates as a global organisation servicing clients in five industry
现代企业管理名词中英文解释
现代企业管理名词中英文解释1.CE——Concurrent Engineering 并行工程2.QFD——Quality Function Deployment 品质功能展开3、PPM——Parts per Million 10-6百万分之一4、PPb——Parts per Billon 10-9十亿分之一5、ZD——Zero Defect 零缺陷6、VE——Value Engineering价值工程7、V A——Value Analysis价值分析8、AHP——层次分析法软件能力成熟度（the Capability Maturity Model for Software, 简称CMM）9、FTA——Failure tree Analysis故障树分析10、CS——Customer Satisfaction 顾客满意度11、LCE——Life-cycle Engineering生命周期工程12、IPD——一体化产品开发. Integrated Product development.13、SE——Simultaneous Engineering 同步工程14、TD——Team Design 团队设计15、DFM——Design for Manufacture 为制造而设计16、DFA——Design for Assembly 为装配而设计17、CAD——Computer aided Design 计算机辅助设计18、CAM——Computer aided Manufacture 计算机辅助制造19、CIMS——计算机集成制造系统Computer Integrated Manufacturing system20、BPR——Business Process Reengineer 业务流程再造（重组）21、MTBF——Mean Time Between Failure 平均故障周期22、MTTR——Mean Time to Repair 平均维修时间23、TPM——Total Productive Maintenance 全面生产维修24、SMT——表面装配技术（电子元件与PCB板贴装）25、4M1E——人（Man）、机器设备（Machine）、原材料（Material）、操作及检测方法（Method）、和环境（Environment）26、5W1H——Why（采取措施的原因）、What（执行措施预期达到目的）、Where(在哪里执行措施)、Who(谁来执行)、When(何时开始执行，何时完成)、How(如何执行)。
企业管理常用英文缩写.
企业管理常用名词缩写作者:Christian5S : 5S管理ABC : 作业制成本制度(Activity-Based CostingABB : 实施作业制预算制度(Activity-Based BudgetingABM : 作业制成本管理(Activity-Base ManagementAPS : 先进规画与排程系统(Advanced Planning and Scheduling ASP : 应用程式服务供应商(Application Service ProviderATP : 可承诺量(Available To PromiseA VL : 认可的供应商清单(Approved Vendor ListBOM : 物料清单(Bill Of MaterialBPR : 企业流程再造(Business Process ReengineeringBSC : 平衡记分卡(Balanced ScoreCardBTF : 计划生产(Build To ForecastBTO : 订单生产(Build To OrderCPM : 要径法(Critical Path MethodCPM : 每一百万个使用者会有几次抱怨(Complaint per Million CRM : 客户关系管理(Customer Relationship ManagementCRP : 产能需求规划(Capacity Requirements PlanningCTO : 客制化生产(Configuration To OrderDBR : 限制驱导式排程法(Drum-Buffer-RopeDMT : 成熟度验证(Design Maturing TestingDVT : 设计验证(Design Verification TestingDRP : 运销资源计划(Distribution Resource PlanningDSS : 决策支援系统(Decision Support SystemEC : 设计变更/工程变更(Engineer ChangeEC : 电子商务(Electronic CommerceECRN : 原件规格更改通知(Engineer Change Request Notice EDI : 电子资料交换(Electronic Data InterchangeEIS : 主管决策系统(Executive Information SystemEMC : 电磁相容(Electric Magnetic CapabilityEOQ : 基本经济订购量(Economic Order QuantityERP : 企业资源规划(Enterprise Resource PlanningFAE : 应用工程师(Field Application EngineerFCST : 预估(ForecastFMS : 弹性制造系统(Flexible Manufacture SystemFQC : 成品品质管制(Finish or Final Quality ControlIPQC : 制程品质管制(In-Process Quality ControlIQC : 进料品质管制(Incoming Quality ControlISO : 国际标准组织(International Organization for Standardization ISAR : 首批样品认可(Initial Sample Approval RequestJIT : 即时管理(Just In TimeKM : 知识管理(Knowledge ManagementL4L : 逐批订购法(Lot-for-LotLTC : 最小总成本法(Least Total CostLUC : 最小单位成本(Least Unit CostMES : 制造执行系统(Manufacturing Execution SystemMO : 制令(Manufacture OrderMPS : 主生产排程(Master Production ScheduleMRO : 请修(购单(Maintenance Repair OperationMRP : 物料需求规划(Material Requirement PlanningMRPII : 制造资源计划(Manufacturing Resource Planning NFCF : 更改预估量的通知Notice for Changing ForecastOEM : 委托代工(Original Equipment ManufactureODM : 委托设计与制造(Original Design & Manufacture OLAP : 线上分析处理(On-Line Analytical ProcessingOLTP : 线上交易处理(On-Line Transaction ProcessingOPT : 最佳生产技术(Optimized Production TechnologyOQC : 出货品质管制(Out-going Quality ControlPDCA : PDCA管理循环(Plan-Do-Check-ActionPDM : 产品资料管理系统(Product Data ManagementPERT : 计画评核术(Program Evaluation and Review Technique PO : 订单(Purchase OrderPOH : 预估在手量(Product on HandPR : 采购申请Purchase RequestQA : 品质保证(Quality AssuranceQC : 品质管制(Quality ControlQCC : 品管圈(Quality Control CircleQE : 品质工程(Quality EngineeringRCCP : 粗略产能规划(Rough Cut Capacity PlanningRMA : 退货验收Returned Material ApprovalROP : 再订购点(Re-Order PointSCM : 供应链管理(Supply Chain ManagementSFC : 现场控制(Shop Floor ControlSIS : 策略资讯系统(Strategic Information SystemSO : 订单(Sales OrderSOR : 特殊订单需求(Special Order RequestSPC : 统计制程管制(Statistic Process ControlTOC : 限制理论(Theory of ConstraintsTPM : 全面生产管理Total Production ManagementTQC : 全面品质管制(Total Quality ControlTQM : 全面品质管理(Total Quality ManagementWIP : 在制品(Work In Process5S管理5S是由日本企业研究出来的一种环境塑造方案,其目的在藉由整理(SEIRI、整顿(SEITON、清扫(SEISO、清洁(SEIKETSU及身美(SHITSUKE五种行为来创造清洁、明朗、活泼化之环境,以提高效率、品质及顾客满意度。
GM 缩写术语解释(英文)
Acronym DefinitionP ParkP PendingP PhosphorusP&A Parts & AccessoriesP&P Policy & ProceduresP&W Policy & WarrantyP.K. Setup Checking the fit-up of detail parts by assembling a complete body-in-white with screws or rivets.P/E Price / Earnings (ratio to gage stock performance)P-CR Piezo-Actuated Common RailP/MI CI Production / Manufacturing Integration Continuous ImprovementP/N Part Number.P/PD Product/Process DevelopmentP/PDP Product/Process Development ProcessP/PDS Product/Process Definition StageP/T Powertrain.P/U Pick Up.P/UBX Pick Up Box.P4P Pay For PerformancePa pascal: A unit of pressure corresponding to a force of 1 newton acting uniformly upon an area of 1 square meter. Hence 1 Pa = 1N/M2PA Park Avenue.PA Passenger Automobiles.PA Product Assurance.PA Production Achievement.PA Production Approval.PA Program AuthorizationPA Project Authorization.PA Purchase Authorization.PA Purchasing Agent.PAA Production Action Authorization (An official document used to authorize a temporary substitution, try out new parts or materials, rework existing parts, or use up excess orobsolete-stock that will be good for a limited number of pieces or a specific time period.) PAA Programmable Analog ArrayPABX Private Automatic Branch ExchangePAC Perceptual Audio Coder (Lucent encode / decode method for broadcast transmission / reception)PAC Performance Assessment Committee.PACE Program Assessment & Control EnvironmentPACS Program Assurance Control System.PACX Private Automatic Communication eXchangePAD Packet Assembly – DisassemblyPAD Personnel Administration & DevelopmentPAD Product Assembly DrawingPAD Product Assembly Document. Provides assembly plants with a written set of instructions and graphic illustrations of production operations to be performed on a given GM platform. Thisincludes the production parts required, their specific usage by model, style and optionconditions. A graphic Illustration depicting the operations and those procedures, and stepsand instructions required to assemble, install or adjust parts. also PDM.PAD Public Announcement Date.PAFC Phosphoric Acid Fuel CellPAG Programmable Automatic GagePAI Product Assurance InitiativePAIC Part Assessment & Information ControlPAIR Pulse Air Injection Reactor.PAL Pedagogic (for teaching) Algorithmic LanguagePAL Phase Alternation LinePAL Programmable Array LogicPAM Pulse Amplitude ModulationPAN Project Authorization Notice. A document issued by a vehicle platform to advise the design / release engineers of approved changes to a vehicle program.PAP Performance Achievement PlanPAPIR Powertrain Architecture Process Integration Review.PAPIR Product and Process Integration ReviewPAR Pilot Action Request.PAR Product Allegation Resolution. Part of CARS.PAR Police Accident ReportPar Tech Parts Technical groups (for inquiries on engineering or parts specifications.)PARC Production Area Record CenterPARD Periodic And Random DeviationPARIS Planning & Release Information System.Parms Parameters (an abbreviation)PARR Product Allegation Resolution Report.PARTS Part Readiness Tracking System.PAS Parking Assistance System.PAS Performance Algorithm ShiftingPAS Peripheral Acceleration Sensor (Bosch)PASCOM Product Announcement Strategy Committee.PASDS Power & Signal Distribution SystemPASER Particle Stream Erosion.Pass Passenger (an abbreviation)PASS PDIS Augmented Specification System (Canada)PASS Personalized Automotive Security System.PASS Proposal Assessment Study System.PATAC Pan Asian Technical Automotive CenterPATH Program on Advanced Technology for the HighwayPATP Patents & Technical PublicityPATS Parts Approval Tracking SystemPAV Pyrotechnically Actuated VentingPb Lead (Plumbium)PB Power Brakes.PBCR Preliminary BOM Change Request (Report)PBGA Plastic Ball Grid ArrayPBL Pickup Box, LongPBOM Preliminary Bill of MaterialsPBPCI Passive Backplane PCIPBS Personal Benefit SummaryPBS Pickup Box, ShortPBV Purpose Built VehiclesPBX Private Branch's eXchangePC Personal Computer.PC Plant ConcernsPC PolycarbonatePC Pressure Control (solenoid valve).PC Printed CircuitPC Product Characteristic.PC Product CostPC Programmable Controls or Controller.PC Problem Communication. An electronic network for documenting and reporting an unacceptable product build condition. When an approved PC is entered at any location, it iselectronically transmitted to the specific area and individual responsible for providing thenecessary corrective action. When a solution has been developed and approved, it iscommunicated to the reporting location via the PC network.PC&L Production, Control and Logistics. The engineering group responsible for ensuring smooth flow of needed material (physical and information). (refer to EPC&L).PC&S Production Control & Scheduling.PC/CODE Part Classification Code.PC/TCP Personal Computer / Transmission Control ProtocolPCA Product(ion) Compliance Audit.PCB Polychlorinated Biphenyl (waste oil residue)PCB Printed Circuit Board.PCC Paper Color Code.PCC Pontiac Centerpoint Campus (formerly TPC, Truck Product Center)PCC Powertrain Controls Center.PCC-c Pontiac Centerpoint Campus - Central (building)PCC-e Pontiac Centerpoint Campus – East (building)PCC-w Pontiac Centerpoint Campus – West (building)PCD Product Content DocumentPCDR Performance & Cost Detail ReportPCE Preliminary Cost Estimate.PCG Product Content Group.PCI Peripheral Component Interconnect (or Interface). PC bus that normally runs at 33 MHz on a 32-bit bus, but the specification allows for 64-bit and 66MHz operation that provides up to532MB per second.PCI Process Control InstructionsPCICN Piece Cost & Investment Change NoticePCIF Printed Circuit Interconnection FederationPCIT Piece Cost and Investment TrackingPCL Printer Control LanguagePCLL Product Compliance Legal Liaison.PCM Part Change Management (Saturn Service Parts)PCM Power Control ModulePCM Powertrain Control Module.PCM Program Content Monitor.PCM Program Control Module.PCM Propulsion Control Module.PCM Pulse Code ModulationPCMCIA Personal Computer Memory Card International (or Industry) Association.PCME Powertrain Control Module, EnginePCMIA People Can't Memorize Computer Industry AcronymsPCMT Powertrain Control Module, TransmissionPCN Personal Communications NetworkPCN Product (or Program) Change Notice.PCO Program Content & Objectives.PCP Performance Characterization ParametersPCP Process Control Plan.PCPA process control plan auditPCP Production Control PlanPCP Product Certification ProcessPCP Product Change Proposal.PCP Product Compliance Program (of GM), a.k.a. GMPCP.PCR Plan Change RequestPCR Process Change Request.PCR Product Change RequestPCR Product Change Request. Document used to change or modify the Corporate Product Plan between annual product plan approvals.PCS Personal Communication SystemPCS Pressure Control Solenoid.PCS Problem Communication SystemPCS Process Capability StudyPCS Product Content Sheet (defines vehicle content which generates an MCS.)PCSD President’s Council On Sustainable DevelopmentPCSE Powertrain Controls Service Engineering.PCU Power Control Unit.PCV Passenger Car VehiclePCV Positive Crankcase Ventilation.PCV Pressure Control Valve.Pd PalladiumPD Passenger Distribution.PD Problem Documentation.PD Production DesignPDA Personal Digital Assistant. Generally, small, hand-held, battery-operated, microprocessor-based devices that perform operations such as: Store telephone numbers, addresses, andreminders, Send and receive email and faxes (wirelessly), Receive pages (just like analphanumeric pager) .PDA Port De-ActivationPDA Preliminary Design ApproachPDB Platform Database.PDC Parts Distribution Center (Warehouse for GM Parts distribution)PDC Portfolio Development Center. Part of the NAO Design and Engineering Centers charged with providing advanced vehicle engineering for product portfolio planning and vehiclearchitecture definition. Develops integrated vehicle proposals, rationalized with the portfolioto improve and accelerate the vehicle launch process.PDCA Plan, Do, Check, Act; the basic philosophy behind the Engineering Management Process as developed by Deming over the first few years of his career; PLAN defines the systemthrough a set of objectives, and a strategy. The DO portion is the actual design of the partsto execute the vehicle and the tools and processes required to build the parts and cars. TheCHECK element of the cycle is the VALIDATION of the paper car and process, the productand the process. The ACT relates to continuous improvement where improvements arebased on the results of needs identified in the CHECK.PDCR Product Design Compliance ReportsPDCS Pulsat Dealer Communication System.PDD Parametric Die DesignPDD Product Definition DocumentPDD Product Description Department.PDES Product Data Exchange System (or Specification).PDES Product Data Exchange using STEP. Industrial consortium formed to expedite development of standards to be used in the exchange of product data (See IPO).PDF Portable Document FormatPDF Problem Definition Form.PDF Problem Description Form.PDG Product Description Group.PDI Pre Delivery InspectionPDI Preliminary Data IndicatorPDIF Pressure DIFferential.PDIP Plastic Dual In-Line PinPDIS Product Description Information System.PDIS Product Description Information Standard. A corporate standard used to transmitengineering specification data to other departments and divisions within General Motors. PDIT Product Design Improvement Team.PDIT Product Development & Improvement TeamPDIT Product Development Information Team.PDIT Product Development Integration Team.PDIT Program Development Integration Team.PDL Park & Directional LampPDL Process Description LanguagePDL Program Description LanguagePDL Program Development Library (A collection of GRIP and UFUNC programs from many of the organizations within GM.)PDM Passenger Door ModulePDM Product Data Management (GM's customized version of IMAN supporting a common process for managing product data.)PDM Product Data ManagerPDM Product Description Manual.PDM Pulse Duration Modulation.PDMS Product Data Management SystemPDN Product Discrepancy Notice.PDP Personal Development Plan.PDP Plant Data ProcessorPDP Powertrain Development Process. The common process within GM Powertrain for work directed toward bringing a quality product to market. The current PDP process used withinPowertrain is called 4 PDP. Being replaced by GPDP.PDP Process Development ProcessPDP Product Development ProcessPDQ Portage Double Quick, Inc. (An electronic machine used to pick points from the clay model.) PDQ Pretty Darn QuickPDR Parts Determination and ReleasePDR Physician's Desk ReferencePDR Preliminary Design ReviewPDRE Process Design Responsible EngineerPDS Passenger Door SwitchPDS Pre-Delivery Survey.PDS Product Description System. The corporate engineering specification system for program content. (See GPDS)PDS Proximity Detection SystemPDS Purchase and Delivery Satisfaction. A survey provided to owners of a new GM product for evaluating their purchase experience.PDT Product Delivery Team (as defined by ATV). The team role is to deliver a product and production system with high quality, within budget and on time. Responsibilities of the PDTare to have a clear understanding and agreement on functional requirements from SSTS,MTS & MMTS. Assure requirements of SSTS, MTS & MMTS are covered in a CTS.Manage initial release of and subsequent changes to all components. Manage financialanalysis (piece price & investment) and changes to meet or exceed business casecommitments. Source all components with qualified suppliers. Meet program timingmilestones. Ensure validation of components to CTS. Understand and implement TotalQuality Plan. Execute detailed manufacturing process. Respond to needs of build teams tosupport concept, prototype, pilot and production builds. Benchmark competitors.Documentation and change control of CTS’s.PDT Product Design TeamPDT Product Development Team. Function: generate designs which achieve targets.Responsibilities: Achieve targets allocated from PMT, negotiate proposed targetchanges/requirements with PMT, report status of targets to PMT on a regular basis, developan activity schedule by SIM Council and report issues, provide cross-functional evaluation ofalternatives to meet requirements and imperatives, assist in early source definition andprovide required sourcing packages, track the status of imperatives and performanceobjectives, track and control design changes, promote use of common systems/processes,assure Quality/Cost/Warranty/HPV goals for Non-GMT and GMX programs are achieved,Assure plant build concerns are resolved, assure KCD’s/KPC’s DFM/DFA are executedappropriately, assure generation of Subsystem and Component Technical Specs, assurefunctional representation at meetings as appropriate, publish meeting minutes and maintainPDT closed-loop action item/concerns log.PDT Program Development Team.PDU Protocol Data UnitPDW Process Development WallPE Packard Electric. See PED.PE PolyethylenePE Power EnrichmentPE Power EquivalentPE Price to Earnings. (normally written as P/E).PE Process EngineerPE Product Engineer(ing)PE Professional EngineerPEA Pontiac East AssemblyPEA Production Engineering Activity.PEAM Portable Electronic Airflow MachinePEB Power Electronics Bay.PEC Portfolio Engineering Center.PEC Pontiac Engineering CenterPECL Positive Emitter Coupled LogicPECT Program Execution Core TeamPED Packard Electric Division. Part of ACG.PED Process Engineering DocumentPED Product Engineering DepartmentPED Production Engineering Department.PED Production Engineering Documents.PED Program Engineering Director. This position is/was known as TVIE. PET member.PEDD Production Engineering Die DesignPEFC Polymer Electrolyte Fuel CellPEM Production Engineering Manual.PEM Program Engineering Manager. This position is/was known as TVIE. PET member. PEMFC Proton Exchange Membrane Fuel CellsPEP Product Evaluation Program (vehicle).PEPE Product Engineering Program ExecutionPER PersonnelPER Personnel Evaluation ReportPER Planning Experimental Records.PER Procedure Execution RequestPerf Performance (an abbreviation)PERL Practical Extraction and Report Language. A computer language used for scanning text and creating reports.PERT Planning Evaluation & Review Technique (ala PERT chart)PERT Program Evaluation and Review Technique. A computer code to detail project planning and monitoring.PEST Propulsion & Electrical Systems Team.PET Powertrain/Engine/TransmissionPET Product Education & TrainingPET Product Evaluation Team.PET Product, Education and Training Committee. The PET Committee consists of the five Marketing Divisions (includes the Dealer Business Center) (voting members), Allied Divisions(i.e. GM of Canada, Delphi Automotive Systems, Delco Electronics, GM Powertrain, ACDelco-SPO), TCO, STD, and other GM groups with an interest in knowing about orinfluencing technician training (i.e. STG Product Engineering, STG International Service).The committee is chaired by the STD Manager. The PET Committee provides a singlesource of service training plans for General Motors. All groups with a service trainingmessage to convey to Dealers should notify the Committee. In this way, economies of scaleare realized and redundant efforts minimized.PET Program Evaluation Team.PET Program Execution Team. Responsibilities are to: develop “Contract”, act as a single point of entry for assessing all program content and change requests, balance new product andprocess feature content to meet “Contract” (cost, quality, and productivity), resolve programcontent issues, keep program imperatives on track, prepare gate reviews, provide programreadiness coordination, achieve “Contract”, monitor customer satisfaction, use commonprocesses. Deliverables are: the “Contract”, documentation for action items and contentdecisions, recommendations to VLT-problem resolution recommendation and mechanics.Typical attendees include: Program Planning Manager/Asst. VLE (Chair), Program Manager(Agenda/Logistics), Finance, Vehicle Integration Engineer, Manufacturing IntegrationEngineer, Purchasing/PC&L, Quality, Manufacturing, Assistant Brand Managers - Product,International Product Development Manager, Design Center (As Required). Typical meetingcontent involves: vehicle and process integration review issues, monitor program progressthrough rigorous tracking, performance to “Contract”, content changes.PET Program Executive Team.PETC Product, Education & Training CommitteePETCM Powertrain Engine Transmission Control ModulePEU Power Electronic UnitPF Polyurethane FoamPF Power FactorPF Program Function [keys]PFA Pedestrian Federation of AmericaPFC Programmable Function Control.PFD Process Flow Diagram.PFEP Plan For Every PartPFI Port Fuel Injection.PFM Product Focus ManagerPFMA Process Failure Mode Analysis.PFMEA Process Failure Mode & Effects Analysis.PFMS Performance Feedback Measurement System.PFP Pay For PerformancePFSE Product Focus Support EngineerPFSSA Plant Floor Systems Service Agreement (between GM and EDS regarding plant floor Intranet systems services)PFT Product Focus Team.PG Proving Ground.PGA Pin Grid ArrayPGA Professional Graphics AdapterPGA Programmable Gate ArrayPGM Program ManagementPGR Policy Group Review.PGS Prime Graphics SystemPhn Phone (an abbreviation)PHT Parallel Hybrid Truck; one type of an Advanced Technology Vehicle.PHUD Parallel Hybrid Ultra-low-noise DetectorPI Preliminary Information.PI Priority Indicator.PIA Parts in Assembly.PIA Performance Integration AreasPIA Peripheral Interface Adapter.PIA Purchasing in Assembly.PIAD Plastics in Automotive Division (Specification)PIC Peripheral Integrated Circuit (Bosch)PIC Powertrain Information Converter.PIC Product Information CenterPICD Product Interface Control DocumentPICOS Purchased Input Concept Optimization With Supplier. Term used to describe process improvement at supplier plant.PICOS Purchasing Input Cost Optimization for SuppliersPICS Partners in Customer SatisfactionPID Primary Identifier (C2C)PID Purchase Identifier (ALB/UNIT)PID Parameter Identifier (or Identification).PIG Product Information Group.PIM Performance Integration Manager.PIM Power Inverter ModulePIM Product(ion) Information Management. A term applied to the topic of managing product data in a computer environment.PIM Program Implementation Managers.PIM Propulsion Inverter Module.PIMREP Project Incident Monitoring and Resolution Process. GMNA’s common issue solving tool to support the Issue Solving Process, to promote a common review process, and to ease data. PIMS Product Information Management System.PIN Personal Identification Number.PING Packet Inter Net Gopher (Part of the standard TCP/IP suite of protocols that allows you to check your connectivity with other devices, or to check whether your own TCP/IP stack isworking properly. Normally, you type in something like "ping 206.119.148.38," and you eitherget a response from that IP address or not.)PIO Powertrain Computer Input/Output.PIP Performance Improvement PlanPIPS Product in Process SimulatorPIT Performance Integration Team. Functions to provide leadership to the PMTs and PDTs and integrate and achieve total vehicle performance goals.PIT Process Improvement Team.PIW Product/Process Integration Wall.Pixel Picture ElementPJJ Toyota J-car (vehicle name).PKT Packet Data (C2C)PL/1Programming Language / 1 (IBM)PLA Project Labor Agreement.PLA Product Life Assessment.PLA Programmable Logic ArrayPLB Process Leadership BoardPLC Programmable Logic ControllerPLCC Plastic Leaded Chip Carrier (External connections consist of "J" leads around all four sides of the surface mount package.)PLCP Pre-Launch Control PlanPLD Part Locating DimensionPLD Programmable Logic DevicePLE Product Line Executive (replaced by Program Manager)PLEB Preloaded Enclosed Bushing.PLL Phase Locked Loop.PLM Plant Liaison ManagerPLP Principal Locating Points (for assembly fixture).PLP Production Launch Process.PLS Process Level Suffix.PLS Product Level SuffixPLT Planning Leadership TeamPLT Program Leadership Team.PLYRAT Residual Alignment Torque (tire measurement).PLZT Lead (Plumbium) Lanthanum Zirconte TitantePm PromethiumPM Particulate Matter. Pollution substance from diesel engine/fuelPM Performance MeasurementPM Phase MarginPM Phase ModulationPM Photo MultiplierPM Post MeridiemPM Preventative MaintenancePM Program ManagementPMC Process Monitoring and CompliancePMC Purchasing Material Control.PMCS Production & Manufacturing Control SystemPMFS Performance Measurement and Feedback System. Seven measures of NAO’s health; i.e.people development, product initiation, operations, marketing, sales and service, employeesatisfaction, retail customer satisfaction and shareholder satisfaction.PMI Process Modeling & Integration. The GM PMI Tool provides computer generation on the Top Flow Down chart. PMI Turbo consists of a set of Macros for Microsoft Word Version 6.0 thatautomate the creation of PMI Models. PMI97 Turbo consists of a set of Macros forMicrosoft Word Version 7.0.PMI Product / Manufacturing Implementation.PML Product Manufacturing LocationPMM Power Mode MasterPMM Process Management Methodology.PMM Program Manufacturing Manager.PMM Power Mode Master.PMO Program Management Office.PMOS Positive channel Metal Oxide SemiconductorPMP Performance Management Program (or Process or Plan)PMP Process Monitoring Point.PMP Program Management Plan.PMP Project Management Process. The common process for setting objectives, will be the same for all executives worldwide and all classified employees in the GMNA region (excludingMexico).PMQH toyota J-car (vehicle name).PMR Product (or Program) Manufacturability Requirements.PMs Performance MeasuresPMS Powertrain Management SystemPMS Payment Modification SystemPMS Production Material Scheduling.PMT Program Management TeamPMT Prototype Management Team.PMT Product Management Team. (in some departments, replaced by PFT)PMV Pressure Modulator Valve.PN Part NumberPNA Part Name.PNA Parts 'N Accessories (New or manufactured automotive Parts and Accessories marketed by GM Parts. Also P&A)PNC Part Number Control.PNC Pontiac North Campus (consists of GM Powertrain Headquarters and Pontiac Metal Center) PNG Pinion & Ring Gear.PNGV Partnership for a New Generation of VehiclesPNNL Pacific Northwest National LaboratoryPNP Park/Neutral Position.PNP Positive – Negative – Positive (type of transistor)PNSI Part Number Stocking Incentive (This incentive is based on part numbers stocked. Qualified dealers receive their PNSI rebate on a monthly basis.PO Paint Operations.PO Purchase Order. A document issued in response to an approved purchase requisition.POA Part of AssemblyPOA Purchase Order Alteration.POC Price Of Conformance.POC Proof Of Concept.POD Proof of Design.PODS Passive Occupant Detection System (supports the production order management and scheduling functions for all GM North American produced passenger car and light dutytrucks. This system simplifies the counting of forecasted orders for tool and productionplanning. The output of this system is in model code volumes.)POF Physics of FailurePOGEN Purchase Order Generation System-DelcoPOM Pulse-width-modulated Output ModulePOMS Product Order Management & Scheduling (System found within TSO that is used to determine whether a vehicle is buildable, based on available engineering specifications.) POMS Production Order Management System.PONC Price Of Non-Conformance.POP Pay on Production. A system where suppliers are paid for production material based on the customer's usage records, rather than physical receipt of the material.POP Personal Operating Principles.POP Point of Purchase.POP Post Office Protocol (The way e-mail software such as Eudora gets mail from a mail server.) POP Promote Our Products.POP Point of Presence. POP is a service provider's location for connecting to users. Generally, POP refer to the location where people can dial into the provider's host computer. Mostproviders have several POPs to allow low-cost access via telephone lines. .POPA Part of Production Assembly. Used on component parts that will not be serviced individually, but will be serviced using a production assembly.POR Power-On Reset.Pos Position (an abbreviation)POS Physics of SuccessPOS Point of SalesPOSA Part of Service Assembly. Used on component parts that will not be serviced individually, but will be serviced using a service assembly.POST Point of Sale Terminal.POSU Part of Service Unit, Kit. Used on parts (usually components) that will not be serviced individually, but will be serviced using a service unit or kit.POTS Plain Old Telephone SystemPOV Privately Owned VehiclePOX Partial OxidationPP Percentage PointPP PolypropylenePP Ported Purge.PP Program PlansPP&E Property, Plant, and Equipment. Capital investment or capital expenditures.PP&T Production Planning & Tooling.PPA Property Pass Administrator.PPAA Pre-Production Action AuthorizationPPAH Parallel Power Assist HybridPPAP Production Part Approval Process (formerly GP3). PPAP is a general procedure for “Supplier Submission of Material for Production Approval” included in “Targets for Excellence”. The process used to determine if all customer requirements are met by a supplier and ifthe process has the potential to produce product meeting these requirements on aproduction basis.PPB Program Plan Book.PPC Prestressed Piezoelectric Composites (Devices with ability to provide inordinately large mechanical output displacements, as high as 40 to 50 times the thickness of the deviceitself.)PPC Product Policy Committee.PPC Product Program Content. (Formally Plan Book) .PPC Production Possibilities CurvePPC Public Policy CommitteePPCO Project Plan Change Order.PPD Passenger Presence DetectionPPD Pilot Process Document.PPD Portfolio Planning DirectorPPD Price & Production Deviation.PPD Program Planning Director. The Program Planning Director / Manager acts as the “Chief of Staff” and is responsible for managing the activities of the Vehicle Line Team. The PPD /PPM is supported by a staff consisting of: Vehicle Manager(s), Assistant VehicleManager(s), Assistant Vehicle Timing Manager(s), Vehicle Team Analyst(s).PPDP Performance Planning and Development Process (Personnel Department blue sheet). PPDP Personal Performance Development PlanPPDR Product Planning & Design ReviewPPEC Product and Process Engineering CenterPPEC Product Problem Evaluation Committee.PPEI Platform/Powertrain Electrical Interface.PPG Pittsburgh Plate Glass.PPG Product Policy Group. Corporate group containing the chairman of the board and other chief executives. This group reviews and provides concept approval and final approval for everyGM program.。
四级核心词汇.
大学英语四级admission / əd’miʃən] n.准许进入;入场费;承认museum /mju:’ziəm/ n.博物馆responsible/ri’spɔnsibl/ a.需负责任的;有责任感的;责任重大的interview / ‘intəvju:] n./vt.会见;面试candidate/’kændidit/ 申请求职者;投考者;候选人bias /’baiəs/ n.偏心vt.使有偏见distinct /dis’tiŋkt/ a.有区别的;清楚的;明确的estate /I’steit/ n.土地;财产;庄园recruit /ri’kru:t/ vt.招募,吸收n.新兵,新成员illustrate/’iləstreit/ vt.说明;给…做插图说明enhance /in’ha:ns/ vt．提高，增加reinforce /, ri:i n’fɔ:s] vt.增强peer /piə/ n.同龄人;贵族vt.仔细看contrary / ‘kɒntrəri/ a.相反的n.相反事物fundamental/,fʌndə’mentəl/ a.基本的n.基本原则manual /’mænjuəl/ a.手工做的,体力的n.手册temporary /’tempərəri/ a.暂时的unfortunately / ,ʌn’fɔ:tʃənitli/ ad.遗憾的是assure /ə’ʃuə / vt.使确信;确保swift /swift/ a.迅速的;敏捷的workshop /’wə:kʃɔp/ n.车间,工场;研讨会confess /kən’fes/ v.坦白;承认authority / ɔ:’θɔriti/ n权力;官方;当权者;权威avert /ə’və:t/ vt.避免;转移perceive /pə’si:v/ vt.感知;认识到impose /im’pauz/ vt.(on)把…强加于;征(税等) embarrass /im’bærəs/ vt.使尴尬ignorance /’ignərəns/ n.无知lunar /’lu:nə / a.月的,月球的calendar /’kælində/ n.日历approve /ə’pru:v/ v.赞成;批准confirm /kən’fə:m/ vt.证实;确认;批准accuse /ə’kj u:z/ vt.指控rescue /’reskju:/ vt./ n.营救invest /in’vest/ v.投资;投入;授予betray /bi’trei/ vt.背叛;失信于;泄露;暴露battery /’bætəri/ n.电池;排炮;一系列atmosphere/’ætməsfiə/ n.大气层;空气;环境boast /bəust/ v.夸耀;以拥有…而自豪n.自吹自擂inherit /in’herit/ vt.继承campus /kæmpəs/ n.(大学)校园typical /’tipikəl/ a.典型的effective /I’fektiv/ a.有效的;给人印象深刻的;实际的scholarship/ ‘skɔləʃip] n.奖学金;学问saving /’seiviŋ/ n.节省; |pl.|储蓄金blur /blə:/ n.模糊v.(使)变模糊truly /’tru:li/ ad.真正地;忠实地vice /vais/ n.缺点;邪恶loan /laun/ n.贷款vt.借出acknowledge/ək’nɔlidʒ/ vt.承认;确认; 报偿yield /ji:ld/ vi.屈服;倒塌vt.产生;让出n.产量imply /im’plai/ vt.暗示indifferent /in’difrənt/ a.淡漠的;一般的somewhat /’sʌmwɔt/ ad.稍微,有点anyway /’eniwei/ ad.不管怎么说profile /’praufail/ n.轮廓;姿态vt.为…描绘tend /tend/ vi.往往会;趋向vt.照管benefit /’benefit/ n.益处;救济金vt.有益于vi.得益proportion/prə’pɔ:ʃən/ n.比例;部分;均衡dean /di:n/ n.教长;系主任fashion /’fæʃən/ n.方式;流行款式pursue /pə’sju:/ vt.继续;追赶;追求revise /ri’vaiz/ vt.修订;复习vi.复习attitude /’ætitju:d/ n.态度；姿态evil /’i:vl/ a.邪恶的n.罪恶frustrate /frʌ’streit/ vt.使沮丧；挫败patience /’peiʃəns/ n.耐心combine /kəm’bain/ v.结合，联合specific /spi’sifik/ a.特定的；明确的n. |pl.|详情challenge /’tʃælindʒ/ n.艰巨的任务；怀疑；挑战vt.反对diverse /dai'v:s/ a. 不同的；多样的expand /ik'spænd/ v. 扩张；膨胀assumption /ə'sʌmpʃən/n. 假定；担任employer /im'plɔiə/n. 雇主invalid /'invəli:d,invə'li:d/ a. 无效的；站不住脚的n.病弱者inclusive /in'klu:siv/a. 包括一切的internal /in'tə:nəl/ a. 内的；国内的；内心的contract /'kɔntrækt, kən'trækt/ n.合同v.缩小；订合同；感染discard /dis'ka:d, 'diska:d/n. 抛弃；被丢弃的东西或人vt.抛弃stereotype /'steriəutaip/ n.陈规，老套vt.对…形成固定的看法thrill /θril/n.兴奋v.使非常兴奋application /,æpli'keiʃən/ n.申请；应用；敷用generous /'dʒenərəs/ a.慷慨的；宽厚的；大量的depress /di'pres/ vt.使沮丧；削弱；按下selfish /'selfiʃ/ a.自私的depict /di'pikt/ vt. 描绘worship /'wə:ʃip/ n.崇拜；敬奉counsel /'kaunsəl/ n.律师；劝告concentrate /'kɔnsəntreit/ v.全神贯注；集中；浓缩n.浓缩物hypothesis /hai'pəθisis/n.假说，前提contact /'kɔntækt, kən'tækt/ n.联系；熟人；触点vt.与…取得联系puzzle /'pʌzl/ v.使迷惑n.智力测验，谜；难题resume /ri'zju:m, -'zu:m/ v.恢复n.摘要；简历response /ri'spɔns/ n.回答；反应worthy /'wə:ði/ a.（of）值得的；可尊敬的potential /pəu'tenʃəl/ a.潜在的n.潜力profession /prəu'feʃən/ n.职业；同行；公开表示executive /ig'zekjutiv/ n.主管；行政部门a.行政的supervise /'sju:pəvaiz/ v.监督，管理management /'mænidʒmənt/ n.挂历；管理部门shift /ʃift/ v.转移n.转变；（轮或换）班stem /stem/ n.茎；词干v.（from）起源于；止住rid /rid/ vt.（of）使摆脱，从…中清除participant /pa:'tisipənt/ n.参与者readily /'redili/ ad.乐意地；容易地；很快地contaminate /kən'tæmi,neit/ n. 受到污染的vt.污染amateur /'æmətə, ,æmə'tə:/ n.业余爱好者a.外行的hazard /'hæzəd/ n.危险vt.尝试着做；冒…风险continual /kən'tinjuəl/ a.不间断的；频频的lean /li:n/ v.倾斜；靠a.瘦的；贫乏的liberal /'libərəl/ a.开明的；自由的；慷慨的private /'praivit/ a.私人的；秘密的；私立的n.士兵council /'kaunsəl/ n.委员会，理事会action /'ækʃən/ n.行动；作用；情节risk /risk/ n.危险vt.冒…的危险cash /kæʃ/ n.现款vt.把…兑现brand /brænd/ n.商标的牌子vt打烙印于；加污名于pose /pəuz/ vt.造成；提出vi.摆姿势；假装gym /dʒim/ n.体育馆terrific /tə'rifik/ a.极妙的；极大的outer /'autə/ a.外面的；远离中心volcano /vəl'keinəu/ n.火山essential [ɪ'sɛnʃ(ə)l] a.必不可少的；本质的n.要素；必须品oxygen /’ɔksidʒən] n.氧气besides /bi'saidz/ ad.而且prep.除…之外（还）current /'kʌrənt/ a.当前的；流行的n.潮流；电流likely /'laikli/ a.可能的；适合的ad.可能package /'pækidʒ/ n.包裹；一揽子交易vt.包装tuition /tju:'iʃən/ n.教学；学费amount /ə'maunt/ n.数量；总数vi.合计；接近artistic /a:'tistik/ a.艺术家的；富有艺术性的performance /pə'fɔ:məns/ n.表演；表现exceptional /ik'sepʃənəl/ a.杰出的；异常的coach /kəutʃ/ n.教练；长途公共汽车；旅客车厢vt.指导creative /kri'eitiv/ a.有创造力的compute /kəm'pju:t/ v.计算，估算semester /si'mestə/ n.学期register /'redʒistə/ n.登记v.登记；指示表示；注意到；挂号inevitable /in'evitəbl/ a.不可避免的Productive /prəu'dʌktiv/ a. 多产的；富有成效的integral /'intigrəl/ a.构成整体所必须的vent /vent/ n.通风口；开衩vt.表达发泄conflict /kən'flikt, 'kɔnflikt/ n./vi.冲突setting /'setiŋ/n.环境，背景；调节tutor /'tju:tə/ n.导师；家庭教师v.当家庭教师extreme /ik'stri:m/ a极度的；末端的n.极端necessarily /'nesəsərəli/ ad.必要的；必然地swing /swiŋ/v.摇摆；旋转；突然转向n.摇摆；秋千furnish /'fə:niʃ/ vt.布置；提供，装备painful /'peinfl/ a.疼痛的；困难的cycle /'saikl/ n自行车，摩托车；循环vi.骑自行车；循环peak /pi:k/ n.山峰，顶点vi.达到高峰a.最大值的stretch /stretʃ/ v.伸展，延伸；使倾注全力n.一段时间；伸展avoid /ə'vɔid/ vt.避免deny /di'nai/ vt 否认；拒绝给予imperial /im'piəriəl/ a帝国的；英制的enterprise /'entəpraiz/ n.事业；进取心；企业单位domestic /dəu'mestik/ n. 国货；佣人国内的；家庭的；驯养的promising /'prɔmisiŋ/ a.有希望的，有前途的sticky /'stiki/ a. 黏的；湿热的；困难的diminish /di'miniʃ/ v.变少，变小，降低defiance /di'faiəns/ n.违抗，藐视comment /'kəment/ n. vt.评论，意见counter /'kauntə/ n.柜台；筹码；计数器vt.反驳ad.反方向地pressure /'preʃə/ n.压力；强制vt.对…施加压力，说服dive /'di:vei, daiv/ vi.潜水；俯冲character /'kærəktə/ n.性格；特性；人物；汉字explore /ik'splɔ:/ v.勘探；探索confusion /kən'fju:ʒən/ n.困惑；混淆；混乱snack /snæk/ n.快餐，点心charm /tʃa:m/ n.魅力；符咒vt.吸引strategy /'strætidʒi/ n.战略，策略belief /bi'li:f/ n.相信；信念improvement /im'pru:vmənt/ n.改进；改进处resort /ri'zɔ:t/ vi.求助，诉诸;求助的对象；胜地genuine /'dʒenjuin/ a非人造的；真诚的permission /pə'miʃən/ n.许可acceptable /ək'septəbl/ a.可接受的inspire /in'spaiə/ vt.鼓舞；给…以灵感command /kə'ma:nd/ n/vt. 命令；指挥；掌握vt.值得；俯瞰confine /kən'fain, 'kɔnfain/ vt.限制；是不外出的n.界限harsh /ha:ʃ/ a.严厉的；刺耳的adapt /ə'dæpt/ vt.使适应；修改vi.适应household /'haushəuld/ n..家庭a.家用的；家喻户晓的excessive /ik'sesiv/ a.过度的mortgage /'mɔ:gidʒ/ n.抵押，抵押借款vt抵押reserve /ri'zə:v/ vt.保留；预定n.储备；保留；替补队员；自然保护区deduct /di'dʌkt/ vt.扣除sideways /'saidweiz/ ad./a. 从一边（的）；在一边（的）；斜着（的）swallow /'swɔləu/ v.吞，咽；轻信；承受n.燕子；吞，咽tradition /trə'diʃən/ n.传统entertainment /,entə'teinmənt/ n. 娱乐；款待slide /slaid/ v. (使)滑动；（使）悄悄地移动n.滑动；滑道；幻灯片precise /pri'sais/ a..精确的；严谨的fashionable /'fæʃənəbl/ a.流行的referee /,refə'ri:/ n.裁判员；证明人；仲裁者v.当裁判remark /ri'ma:k/ n.说；（on）评论innocent /'inəsənt/ a.(of)无罪的；没有恶意的；天真的panic /'pænik/ n. 惊慌v.(使）惊慌legislation /,ledʒis'leiʃən/ n.法律；立法attendant /ə'tendənt/ n.服务人员从a.随之而产生的instal（l）/in'stɔ:l/vt.安装；使就职kit /kit/ n.承诺工具；配套元件vt.(out)装备preparation /,prepə'reiʃən/ n.准备（公作）；制剂purchase /'pə:tʃəs/ vt./n. 购买convenience /kən'vi:njəns/ n.方便；便利设施accurate /'ækjurət/ a.正确无误的；精确的stuff /stʌf/ n.原料，材料vt. 填进，塞满；让…吃饱directly /di'rektli, dai-, 'direkli/ ad. 直接地；正好地；立即hatred /'heitrid/ n. 憎恨administration /əd,mini'streiʃən/ n. 管理；行政机关；执行grand /grænd/ a. 宏伟的；重大的；傲慢的；绝佳的；总的agent /'eidʒənt/ n.代理商；政府代表；原因；剂ceremony /'seriməuni/ n.典礼；礼节union /'ju:niən/ n. 工会，联盟；结合；团结crime /kraim/ n. 罪，犯罪identical /ai'dentikəl/ a. (to with ) 相同的relativity /,relə'tivəti/ n. 相对论；相关性environment /in'vaiərənmənt/ n. 环境adopt /ə'dɔpt/ vt. 收养；采用；批准saying /'seiiŋ/ n. 谚语treatment /'tri:tmənt/ n. 治疗；疗法；对待consult /kɔn'sʌlt, 'kɔnsʌlt/ vt. 请教；查阅vi. 商议hostile /'hɔstail, -təl/ a. 敌意的；敌方的beneath /bi'ni:θ/ prep. 在…下面；低于；在…掩盖下；连…也不值得ad. 在下方architecture /'a:kitektʃə/ n. 建筑学；建筑样式artificial /,a:ti'fiʃəl/ a. 人造的；矫揉造作的yawn /jɔ:n/ vi. 打呵欠n. 呵欠consumer /kən'sju:mə/ n. 消费者concept /'kɔnsept/ n. 概念，观念，思想instance /'instəns/ n. 例子perception /pə'sepʃən/ n. 感知（能力）；观念expansion /ik'spænʃən/n. 扩展；膨胀vague /veig/ a. 含糊的，模糊的involve /in'vɔlv/ vt. 包含；使卷入；牵涉tolerant /'tɔlərənt/ a. 宽容的infer /in'fə:/ vt./n. 担忧，畏惧gossip /'gɔsip/ n. 流言蜚语；爱说长道短人vi. 说长道短interfere /,intə'fiə/ vi. 干涉；干扰feedback /'fi:dbæk/ n. 反馈criticism /'kritisizəm/ n. 批评；评论reassure /,ri:ə'ʃuə/ vt. 使放心cupboard /'kʌbəd/ n. 碗橱anniversary /,æni'və:səri/ n. 周年纪念（日）cancel /'kænsəl/ n. 取消，撤销vt. 取消；抵消；删去reservation /,rezə'veiʃən/ n. 预订；保留；居住地vessel /'vesəl/ n. 船；容器；导管，血管intimate /'intimət/ a.亲密的；私人的n.密友vt.暗示leisure /'li:ʒə/ n. 闲暇；悠闲saddle /'sædl/ n. 鞍；车座vt. 给…装鞍；使承担任务curl /kə:l/ n. 卷发；卷曲v.卷；缭绕chip /tʃip/ n. 碎片；炸土豆条；集成电路；瑕疵；筹码vt. 削下spoil /spɔil/ vt. 宠坏；损坏vi.变质n. 战利品，赃物render /'rendə/ n. 打底；交纳；粉刷vt. 使得；给予；翻译behavior /bi'heivjə/ n. 行为；运转情况upset /ʌp'set, 'ʌpset/ vt. 是心烦意乱；打乱；弄翻n. 不安；不适a.心烦的somehow /'sʌmhau/ ad. 用某种方法；不知怎么地dizzy /'dizi/ vt. 使头晕眼花；使混乱；使茫然 a. 头晕目眩的complaint /kəm'pleint/ n. 诉苦；投诉；疾病stroke /strəuk/ n. 中风；一次努力；划桨；击；报时钟声；笔划；抚摸vt. 抚摸altitude /'æltitju:d/ n. 高度；（pl.）高处syndrome /'sindrəum, -drəm-/ n. 综合病症；一系列表现rate /reit/ vt. 评估；给…定级；值得vi. 被评价outline /'autlain/ n. 提纲；外形vt. 概述；描…外形skim /skim/ vt. 撇；掠过；浏览；略读vi.浏览，略读hint /hint/ n.vt.暗示，提示mall /mɔ:l/ n. 购物中心nowhere /'nəuhwεə/ ad. 任何地方都不flush /flʌʃ/ n./v. 脸红vt. 冲洗；赶出a.齐平的；充裕的definitely /'definitli/ ad. 明确地；一定地original /ə'ridʒənəl/ a.起初的；独创的；原版的n.原件temptation /temp'teiʃən/ n.诱惑tempt /tempt/ vt.吸引；诱惑loyalty /'lɔiəlti/ n.忠诚durable /'djuərəbl/ a.耐用的，持久的engagement /in'geidʒmənt/ n.订婚；约会survey /sə:'vei, 'sə:vei/ vt.调查；测量；全面审视incident /'insidənt/ n. 发生的事；事件disaster /,di'za:stə/ n.灾难；彻底失败confront /kən'frʌnt/ vt.迎面遇到；正视；是对质sum /sʌm/ n. 总数；金额；算数vi. 共计cope /kəup/ vi.应付retail /'ri:teil/ n./ad. 零售advantage /əd'va:ntidʒ/ n.优点；好处item /'aitəm/ n.条，条款，项目；一条shed /ʃed/ vt.脱落；流出；发出；摆脱n.棚屋alarm /ə'la:m/ n.惊恐；闹钟；警报vt. 使惊恐decade /'dekeid/ n. 十年county /'kaunti/ n.郡，县thorough /'θʌrə, 'θə:rəu/ a.彻底的；仔细周到的lap /læp/ n. 膝上；一圈；一段；v.舔；拍打normally /'nɔ:məli/ ad.通常arrest /ə'rest/ n.逮捕impression /im'preʃən/ n.印象；印记dot /dɔt/ vt.打点于；点缀miracle /'mirəkl/ n.奇迹suspect /sə'spekt, 'səspekt/ vt .推测；对····表示怀疑n.可疑分子 a.可疑的distribution /,distri'bju:ʃən/ n.分发；散布brief /bri:f/ a.短暂的；简短的vt.向···介绍基本情况n.摘要9stack /stæk/ n.整齐的一叠vt.堆放于succession /sək'seʃən/ n.连续；一连串；接替synthetic /sin'θetik/ a.合成的，人选的；虚假的organic /ɔ:'ɡænik/ a.邮寄的，有机物的undertake /,ʌndə'teik/ vt.承担；同意，保证nylon /'nailən/ n.尼龙atom /'ætəm/ n.原子；微粒stable /'steibl/ a.稳定的；沉稳的n.马厩construct /kən'strʌkt/ vt.建造；对···进行构思n.建筑物；构思correspond /,kə:ri'spɔnd/ vi.相吻合；相当；通信sample /'sɑ:mpl, 'sæ-/ n.样品vt,从···抽样；品尝consolidate /kən'sɔlideit/ vt.巩固；合并payment /'peimənt/ n.支付的款项，支付drift /drift/ vi.漂流，漂泊，n.漂流，大意，趋势tide /taid/ n.潮汐，潮流surge /sə:dʒ/ vi.蜂拥而出，洋溢，汹涌n.洋溢，猛增confidence /'kənfidəns/ n.信任，信心academic /,ækə'demik/ a.学院的，纯理论的n.大学教师eloquent /'elkwənt/ a. 巨大的hinder /'hində/ vt.vi.妨碍transition /træn'siʒən, -'ziʃən, trɑ:n-/ n.过渡，转变convert /kən'və:t/ v.（使）转变，（使）改变信仰cute /kju:t/ a.漂亮的，聪明伶俐的convince /kən'vins/ vt.使确信，是信服favorable /'feivərəbl/ a. 称赞的；有利的tissue /'tiʃju:, -sju:/ n.组织，薄纱，薄纸indispensable /,indis'pensəbl/ a.必不可少的inland /'inlənd, -lænd/ a内地的ad.在内地chart /tʃɑ:t/ n.图，表，航图vt.用图表表示analyze /'ænəlaiz/ vt.分析influence /'influəns/ n.影响，影响力，生影响力的人，势力vt.影响opponent /ə'pəunənt/ n.对手，反对者oppose /ə'pəuz/ vt.反对intellect /'intəlekt/ n.智力，才智非凡的人gross /ɡrəus/ a.总的，严重的，粗俗的，臃肿的vt.获得……总收入solar /səulə/ a.太阳的；太阳能的probe /prəub/n探索；探测；n探测器；探索activity /æk'tivəti/ n活动；活跃carbon /'kɑ:bən/ n碳conduct /kən'dʌkt/vt管理；指挥；传到；表现n举止unusual / .ʌn'ju:ʒuəl] a.不平常的；独特的oral / ‘ɔrəl/a.口头的security /si'kjuəriti/n.安全；抵押品; 证券10 enjoyable /in'dʒɔiəbl/a.使人快乐的session /'seʃən/n.会议；集会issue /'iʃju:, 'isju:/n.问题；发行；分发；v.流出;分发；颁布finally /'fainəli/ad.最后predict /pri'dikt/vt.预测quote /kwəut/ v.引用n.引文；报价引号promote /prəu'məut/vt.促进；提拔；推销worldwide /'wə:ld,waid/a.\ad.世界范围（的）correct /kə'rekt/a.正确的；合适的vt.改正fame /feim/n.声誉；名声overseas /'əuvə'si:z/ad.\a.在海外（的），在国外（的）facilitate /fə'siliteit/vt.使变得容易communication /kə,mju:ni'keiʃən /n.交流emergency /i'mə:dʒənsi/n.紧急情况；非常时刻physician /fi'ziʃən/n.内科医生discharge /dis'tʃɑ:dʒ/v.允许···离开；排出；卸货；放电n.放电；释放robot /rəubət/机器人mechanical /mi'kænikəl/a.机械的；力学的；呆板的individual /,indi'vidjuəl/a.个别的；独特的n.个人identify /ai'dentifai/v.认出；认同era /'iərə/n.时代；纪元possess /pə'zes/vt.拥有expectation /,ekspek'teiʃən/n.期待，预期；前程behave /bi'heiv/vi.表现；运转outward /'autwəd/a.外表的，向外的；ad.向外source / sɔ:s/n.源（泉），发源地；来源guideline /'ɡaidlain/n.指导方针realm /relm/n.领域；王国intention /in'tenʃən/n.意图ratio /'reiʃiəu, -ʃəu/n.比率indirect /,indi'rekt, -dai-/ a.间接地；婉转的mission /'miʃən/n.使命，代表urge /ə:dʒ/vt.鼓励，催促n.强烈的欲望exemplify /iɡ'zemplifai/vt.是……的典型，举例证明pledge /pledʒ/n.保证，誓言vt.保证；诺言fabric /'fæbrik/n职织物，布，构造doubtful /'dautful/a.难以预测的，可疑的devise /di'vaiz/vt.发明，策划strand /strænd/n.（线等的）股，缕，一个组成部分使搁浅variation /,vεəri'eiʃən/n.变化，变体，变奏slight /slait/a. 轻微的，纤细的vt.\n. 轻视investigation /in,vesti'ɡeiʃən/v. 调查utility /ju:'tiləti/n.公用，效用<常pl.>公用事业association /ə,səusi'eiʃən/ 协会，交往ownership /'əunəʃip/n. 所有权recall /ri'kɔ:l/vt.回忆起，召回，撤销，vi.记得proceed /prəu'si:d/vi.进行，继续下去，行进rub /rʌb/vt.摩擦exclaim /ik'skleim/v. 呼喊，惊叫court /kɔ:t/n.法庭，法院，球场，宫廷，院子presentation /,prezən'teiʃən/n. 提供，外观，授予，报告，表演awful /'ɔ:fəl/a.可怕的，难过的，非常的mansion /'mænʃən/n.大厦，宅邸fluent /'flu(:)ənt/a. 流利的inherent /in’hiərənt/ a.内在的，固有的switch /switʃ/v. 转变，n. 开关，转变influential /,influ'enʃəl/a. 有影响的entrepreneur /,ɔntrəprə'nə:/n.企业家collection /kə'lekʃən/n.收藏品，收取，聚集initiative /i'niʃiətiv/ n.主动性，提倡，主动权region /'ri:dʒən/n.地区，区域，范围accuracy /'ækjurəsi/n.准确性，精确性detective /di'tektiv/n. 侦探skeleton /'skelitən/n.分析liable /'laiəbl/a.可能的，有义务的，易于……的massive /'mæsiv/a.大的，大量的conclude /kən'klu:d/v.推断出，结束，缔结reckon/'rekən/vt.认为，指望，(on)指望；测算prescribe/pris'kraib/vt.开药，规定amaze /ə'meiz/ vt.使大为震惊version /'və:ʃən/ n.版本；说法detail /'di:teil, di'teil/ n.细节；世界vt.详细；列举episode /'episəud/ n.一个事件；插曲，连续剧的一集clue /klu:/ n.线索inform /in'fɔ:m/ vt.通知vi.告发classify //'klæsifai// vt.把···分类。
著名外企德昌电机绩效管理手册
Performance Management Process(PMP)绩效管理流程User Guide用户指引February 2005 IssueWhat is Performance Management?什么是绩效管理？Performance Management:绩效管理：Is one element of the Johnson Electric People Process德昌員工管理流程要素之一。
Facilitates on-going dialogue on performance between an employee and his / her supervisor / manager.促进員工与管理者相互溝通交流的工具。
Integrates learning and development with performance将學习与发展和绩效紧密結合。
Ensures that all staff efforts are aligned towards accomplishing JE‟s corporate vision:確保員工的努力切合德昌的远景发展：What does the Performance Management Process (PMP) consist of?绩效管理流程包含了什么？STEP 1 Beginning of the Year Setting Objectives步骤1 年初設定目標Standards & Expectations on Behavioral / LeadershipCompetencies对行為与資质的標準与期望Personal Development Planning个人发展計劃STEP 2 Mid-year Progress Reviews步骤2 年中过程检讨STEP 3 Year-End Annual Appraisal步骤3 年底年底評估Who is responsible for the Performance Management Process?谁来負責绩效評估？The Performance Management Process is a shared responsibility between every employee and his / her supervisor / manager. Everyone is expected to take an active role in each step of the process.每位員工与他的管理者均须平担绩效評估的责任。
管理咨询工具-SME实用手册中英文版107P
最新资料，WORD文档，可下载编辑！SME实用手册SME Manual本手册指在帮助中小企业所有人在自己企业内建立操作手册。
The manual is designed to assist SME owners to implement an operations amnaul within their business.目录TABLE OF CONTENTS概述OVERVIEW ..................................................................................................................................................................... 经营手册Operations Manual ........................................................................................................................................................ 企业概述Business Overview ........................................................................................................................................................ 人力资源管理HUMAN RESOURCE MANAGEMENT ............................................................................................................ 雇佣政策Employment Policies .................................................................................................................................................... 员工记录Team Member Records ................................................................................................................................................. 招聘和选拔Recruitment and Selection ........................................................................................................................................ 业绩管理Performance Management ............................................................................................................................................ 培训Training ................................................................................................................................................................................. 沟通和激励Communication and Motivation................................................................................................................................ 职业健康和安全Occupational Health and Safety ........................................................................................................................ 客户服务CUSTOMER SERVICE ............................................................................................................................................... 服务标准Service Standards .......................................................................................................................................................... 顾客选择Customer Selection ....................................................................................................................................................... 顾客反馈Customer Feedback ....................................................................................................................................................... 市场营销MARKETING ............................................................................................................................................................... 企业识别Corporate Identity ......................................................................................................................................................... 战略营销Strategic Marketing ....................................................................................................................................................... 公共关系Public Relations ............................................................................................................................................................ 采购和存货管理PURCHASING AND STOCK MANAGEMENT ............................................................................................ 采购Purchasing ............................................................................................................................................................................. 存货管理Stock Management ........................................................................................................................................................ 行政管理ADMINISTRATION .................................................................................................................................................... 电话、信息和电子邮件Telephone, Messages and Email ........................................................................................................... 邮件和重要信函Mail and Couriers .............................................................................................................................................. 计算机和互联网Computers and the Internet ............................................................................................................................... 安全Security ................................................................................................................................................................................. 会计ACCOUNTING ................................................................................................................................................................ 应付账款Creditors ........................................................................................................................................................................ 应收账款Debtors .......................................................................................................................................................................... 银行往来账Bank Accounts .......................................................................................................................................................... 固定资产Fixed Assets .................................................................................................................................................................. 领导能力LEADERSHIP ..............................................................................................................................................................概述OVERVIEW经营手册Operations Manual经营手册的目的Purpose of the Operations Manual本经营手册旨在提供必要的资源, 以帮助员工改进工作表现, 并帮助企业达成目标。
HR人员常备英文
HR人员常备英文目标mission/ objective集体目标group objective内部环境internal environment外部环境external environment计划planning组织organizing人事staffing领导leading控制controlling步骤process原理principle方法technique经理manager总经理general manager行政人员administrator主管人员supervisor企业enterprise商业business产业industry公司company效果effectiveness效率efficiency企业家entrepreneur权利power职权authority职责responsibility科学管理scientific management现代经营管理modern operational management 行为科学behavior science生产率productivity激励motivate动机motive法律law法规regulation经济体系economic system管理职能managerial function产品product服务service利润profit满意satisfaction归属affiliation尊敬esteem自我实现self-actualization人力投入human input盈余surplus 收入income成本cost资本货物capital goods机器machinery设备equipment建筑building存货inventory（2）经验法the empirical approach人际行为法the interpersonal behavior approach集体行为法the group behavior approach协作社会系统法the cooperative social systems approach社会技术系统法the social-technical systems approach决策理论法the decision theory approach数学法the mathematical approach系统法the systems approach随机制宜法the contingency approach管理任务法the managerial roles approach经营法the operational approach人际关系human relation心理学psychology态度attitude压力pressure冲突conflict招聘recruit鉴定appraisal选拔select培训train报酬compensation授权delegation of authority协调coordinate业绩performance考绩制度merit system表现behavior下级subordinate偏差deviation检验记录inspection record误工记录record of labor-hours lost销售量sales volume产品质量quality of products先进技术advanced technology顾客服务customer service策略strategy结构structure(3)领先性primacy普遍性pervasiveness忧虑fear忿恨resentment士气morale解雇layoff批发wholesale零售retail程序procedure规则rule规划program预算budget共同作用synergy大型联合企业conglomerate资源resource购买acquisition增长目标growth goal专利产品proprietary product竞争对手rival晋升promotion管理决策managerial decision商业道德business ethics有竞争力的价格competitive price 供货商supplier小贩vendor利益冲突conflict of interests派生政策derivative policy开支帐户expense account批准程序approval procedure病假sick leave休假vacation工时labor-hour机时machine-hour资本支出capital outlay现金流量cash flow工资率wage rate税收率tax rate股息dividend现金状况cash position资金短缺capital shortage总预算overall budget资产负债表balance sheet可行性feasibility投入原则the commitment principle 投资回报return on investment生产能力capacity to produce实际工作者practitioner最终结果end result业绩performance个人利益personal interest福利welfare 市场占有率market share创新innovation生产率productivity利润率profitability社会责任public responsibility董事会board of director组织规模size of the organization组织文化organizational culture目标管理management by objectives评价工具appraisal tool激励方法motivational techniques控制手段control device个人价值personal worth优势strength弱点weakness机会opportunity威胁threat个人责任personal responsibility顾问counselor定量目标quantitative objective定性目标qualitative objective可考核目标verifiable objective优先priority工资表payroll（4）策略strategy政策policy灵活性discretion多种经营diversification评估assessment一致性consistency应变策略consistency strategy公共关系public relation价值value抱负aspiration偏见prejudice审查review批准approval主要决定major decision分公司总经理division general manager 资产组合距阵portfolio matrix明星star问号question mark现金牛cash cow赖狗dog采购procurement人口因素demographic factor地理因素geographic factor公司形象company image产品系列product line合资企业joint venture破产政策liquidation strategy紧缩政策retrenchment strategy战术tactics(5)追随followership个性individuality性格personality安全safety自主权latitude悲观的pessimistic静止的static乐观的optimistic动态的dynamic灵活的flexible抵制resistance敌对antagonism折中eclectic(6)激励motivation潜意识subconscious地位status情感affection欲望desire压力pressure满足satisfaction自我实现的需要needs for self-actualization 尊敬的需要esteem needs归属的需要affiliation needs安全的需要security needs生理的需要physiological needs维持maintenance保健hygiene激励因素motivator概率probability强化理论reinforcement theory反馈feedback奖金bonus股票期权stock option劳资纠纷labor dispute缺勤率absenteeism人员流动turnover奖励reward(7)特许经营franchise热诚zeal信心confidence鼓舞inspire 要素ingredient忠诚loyalty奉献devotion作风style品质trait适应性adaptability进取性aggressiveness热情enthusiasm毅力persistence人际交往能力interpersonal skills行政管理能力administrative ability智力intelligence专制式领导autocratic leader民主式领导democratic leader自由放任式领导free-rein leader管理方格图the managerial grid工作效率work efficiency服从obedience领导行为leader behavior支持型领导supportive leadership参与型领导participative leadership指导型领导instrumental leadership成就取向型领导achievement-oriented leadership personal system 人事制度personal management 人事管理casual leave 例假；事假sick leave 病假office hours 办公时间work hour 工作时间eight-hour shift 8小时工作制shift 轮班morning session 上午班evening/night shift 小/大夜班day shift 日班attendance book 签到本late book 迟到本coffee break 上班中的休息时间work day 工作日day off 休息日working conditions 工作环境work permit 工作证work overtime 加班salary 薪水wages 工资salary raise 加薪windfall 外快recruitmentannual pension 年薪year-end bonus 年终奖overtime pay 加班费punch the clock 打卡time recorder 打卡机sneak out 开溜on probation 试用probation staff 试用人员agreement of employment 聘书evaluation of employee 考绩employee evaluation form 考绩表dock pay 扣薪unpaid leave 无薪假take-home pay （税后）净薪release pay 遣散费salary deduction 罚薪orientation 入职培训traveling allowance(for official trip) 差旅费work experience 工作经历occupational history 工作经历professionalhistory 职业经历specific experience 具体经历responsibilities 职责second job 第二职业achievements 工作成就，业绩administer 管理assist 辅助adapted to 适应于accomplish 完成（任务等）appointed 被认命的adept in 善于analyze 分析authorized 委任的；核准的behave 表现break the record 打破纪录breakthrough 关键问题的解决control 控制conduct 经营，处理cost 成本；费用create 创造demonstrate 证明，示范decrease 减少design 设计develop 开发，发挥devise 设计，发明direct 指导double 加倍，翻一番earn 获得，赚取effect 效果，作用eliminate 消除enlarge 扩大enrich 使丰富exploit 开发（资源，产品）enliven 搞活establish 设立（公司等）；使开业evaluation 估价，评价execute 实行，实施expedite 加快；促进generate 产生good at 擅长于guide 指导；操纵improve 改进，提高initiate 创始，开创innovate 改革，革新invest 投资integrate 使结合；使一体化justified 经证明的；合法化的launch 开办（新企业）maintain 保持；维修modernize 使现代化negotiate 谈判nominated 被提名；被认命的overcome 克服perfect 使完善；改善perform 执行，履行profit 利润be promoted to 被提升为be proposed as 被提名（推荐）为realize 实现（目标）获得（利润）reconstruct 重建recorded 记载的refine 精练，精制registered 已注册的regenerate 更新，使再生replace 接替，替换retrieve 挽回revenue 收益，收入scientific 科学的，系统的self-dependence 自力更生serve 服务，供职settle 解决（问题等）shorten 减低……效能simplify 简化，精简spread 传播，扩大standard 标准，规格supervises 监督，管理supply 供给，满足systematize 使系统化test 试验，检验well-trained 训练有素的valuable 有价值的target 目标，指标working model 劳动模范advanced worker 先进工作者objective 目标position desired 希望职位job objective 工作目标employment objective 工作目标career objective 职业目标position sought 谋求职位position wanted 希望职位position appliedfor 申请职位离职原因for more specializedwork 为更专门的工作for prospectsof promotion 为晋升的前途for higher responsibility 为更高层次的工作责任for wider experience 为扩大工作经验due to close-downof company 由于公司倒闭due to expiryof employment 由于雇用期满sought a betterjob 找到了更好的工作to seek a betterjob 找一份更好的工作业余爱好hobbies 业余爱好play the guitar 弹吉他reading 阅读play chess 下棋play 话剧long distance running 长跑play bridge 打桥牌collecting stamps 集邮play tennis 打网球jogging 慢跑sewing 缝纫travelling 旅游listening to symphony 听交响乐do some clay scultures 搞泥塑able 有才干的，能干的adaptable 适应性强的active 主动的，活跃的aggressive 有进取心的ambitious 有雄心壮志的amiable 和蔼可亲的amicable 友好的analytical 善于分析的apprehensive 有理解力的aspiring 有志气的，有抱负的audacious 大胆的，有冒险精神的capable 有能力的，有才能的careful 办理仔细的candid 正直的competent 能胜任的constructive 建设性的cooperative 有合作精神的creative 富创造力的dedicated 有奉献精神的dependable 可靠的diplomatic 老练的，有策略的disciplined 守纪律的dutiful 尽职的well--educated 受过良好教育的efficient 有效率的energetic 精力充沛的expressivity 善于表达faithful 守信的，忠诚的frank 直率的，真诚的generous 宽宏大量的genteel 有教养的gentle 有礼貌的humorous 有幽默impartial 公正的independent 有主见的industrious 勤奋的ingenious 有独创性的motivated 目的明确的intelligent 理解力强的learned 精通某门学问的logical 条理分明的methodical 有方法的modest 谦虚的objective 客观的precise 一丝不苟的punctual 严守时刻的realistic 实事求是的responsible 负责的sensible 明白事理的sporting 光明正大的steady 踏实的systematic 有系统的purposeful 意志坚强的sweet-tempered 性情温和的temperate 稳健的tireless 孜孜不倦的name 姓名in. 英寸pen name 笔名ft. 英尺alias 别名street 街Mr. 先生road 路Miss 小姐district 区Ms （小姐或太太）house number 门牌Mrs. 太太lane 胡同，巷age 年龄height 身高bloodtype 血型weight 体重address 地址born 生于permanent address 永久住址birthday 生日province 省birthdate 出生日期city 市birthplace 出生地点county 县home phone 住宅电话prefecture 专区office phone 办公电话autonomous region 自治区business phone 办公电话nationality 民族；国籍current address 目前住址citizenship 国籍date of birth 出生日期native place 籍贯postal code 邮政编码duel citizenship 双重国籍marital status 婚姻状况family status 家庭状况married 已婚single 未婚divorced 离异separated 分居number of children 子女人数health condition 健康状况health 健康状况excellent （身体）极佳short-sighted 近视far-sighted 远视ID card 身份证date of availability 可到职时间membership 会员、资格president 会长vice-president 副会长director 理事standing director 常务理事society 学会association 协会secretary-general 秘书长research society 研究会A UsefulGlossary for Educational Background(教育程度常用词汇）education 学历educational history 学历educational background 教育程度curriculum 课程major 主修minor 副修educational highlights 课程重点部分curriculum included 课程包括specialized courses 专门课程courses taken 所学课程special training 特别训练social practice 社会实践part-time jobs 业余工作summer jobs 暑期工作vacation jobs 假期工作refresher course 进修课程extracurricularactivities 课外活动physical activities 体育活动recreational activities 娱乐活动academic activities 学术活动social activities 社会活动rewards 奖励scholarship 奖学金excellent League member 优秀团员excellent leader 优秀干部student council 学生会off-job training 脱产培训in-job training 在职培训educational system 学制academic year 学年semester 学期（美）term 学期（英）supervisor 论文导师pass 及格fail 不及格marks 分数examination 考试degree 学位post doctorate 博士后doctor(Ph.D) 博士master 硕士bachelor 学士graduate student 研究生abroad student 留学生abroad student 留学生undergraduate 大学肆业生government-supportedstudent 公费生commoner 自费生extern 走读生intern 实习生prize fellow 奖学金生boarder 寄宿生graduate 毕业生guest student 旁听生（英）auditor 旁听生（美）day-student 走读生人力资源专业术语与HR 术语英文对照从事人力资源管理的你，肯定看过不少管理类的书籍，也牢记了不少管理的小诀窍与大道理，但你是否都懂得这些专业词语的解释与英文呢？以下是我总结出来的人力资源的专业术语解释与英文对照，记起来吧，肯定对你有帮助的。
EnterprisePerformanceManagementPressure[英文版]
![EnterprisePerformanceManagementPressure[英文版]](https://img.taocdn.com/s3/m/9365b384cfc789eb162dc816.png)
Customer Relation ship Management
Finance & Performance Management
Human Performance
Solutions Engineering
Solutions Operations
Strategy & Business Architecture
Speed and accuracy of the monthly financial reporting (63%)
Reporting of non-financial measures (28%)
Business users view and analyze performance reports at will (25%)
Enterprise Performance Management Pressure To Perform
Copyright © Accenture 2005. All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
position in the value chain Link strategy with planning, budgeting, forecasting
and performance reporting capabilities Capture information that can generate insight and
Supply Chain Management
Technology Research & Innovation
企业管理公司英文
Enterprise Management Company: Streamlining OrganizationalOperationsIn the dynamic and competitive business landscape, effective management practices are crucial for the success of any enterprise. An Enterprise Management Company plays a pivotal role in providing comprehensive and streamlined solutions to optimize organizational operations. This article delves into the key functions and benefits of hiring an Enterprise Management Company.IntroductionAn Enterprise Management Company (EMC) specializes in offering professional management services to businesses of all sizes and industries. It serves as a strategic partner, assisting organizations in enhancing productivity, improving efficiency, and achieving their long-term goals. Let’s explore the significance of an EMC in today’s business environment.Key Functions of an Enterprise Management Company1. Strategic Planning and Business DevelopmentStrategic planning is a crucial element for the growth and sustainability of any business. An EMC collaborates with the company’s management team to formulate effective strategies and actionable plans. By conducting in-depth market research and competitor analysis, they assist in identifying new opportunities, defining business objectives, and developing strategies to gain a competitive edge.2. Financial Management and Risk AssessmentFinancial management is a critical aspect of successful business operations. An EMC offers expertise in financial planning, budgeting, and risk assessment. By evaluating financial data and market trends, they create realistic financial forecasts, establish financial control measures, and provide recommendations for investment decisions. This ensures sound financial management and minimizes potential risks.3. Human Resources and Talent ManagementManaging human resources is vital for fostering a productive and motivated workforce. An EMC helps recruit, train, and retain skilled employees through efficient talent management strategies. They oversee human resource policies, ensure compliance with labor laws, and implement performance evaluation systems. This enables companies to enhance employee satisfaction, improve productivity, and reduce turnover rates.4. Operations and Process OptimizationEMCs focus on optimizing organizational operations to streamline efficiency and reduce costs. They analyze existing workflows, identify bottlenecks, and propose process improvements. By implementing technology-driven solutions, such as automation software and workflow management tools, they enhance operational efficiency, maximize resource utilization, and achieve higher productivity levels.5. Marketing and Branding StrategiesEffective marketing and branding strategies are essential for business growth and customer acquisition. An EMC assists companies in developing comprehensive marketing plans, identifying target audiences, and implementing effective marketing campaigns. They utilize market research and digital marketing tools to enhance brand visibility, attract new customers, and strengthen customer loyalty.6. Compliance and Legal SupportCompliance with legal regulations is crucial to ensure smooth business operations and avoid legal complications. An EMC provides guidance on legal matters, including contracts, intellectual property, and corporate governance. They conduct regular audits to ensure compliance with local and international laws, industry standards, and ethical practices.Benefits of Hiring an Enterprise Management CompanyPartnering with an EMC offers numerous benefits to companies seeking to improve their overall management practices. These benefits include:1. Access to Specialized ExpertiseEMCs bring a wealth of specialized knowledge and expertise across various functional areas. Companies can leverage this expertise to address specific challenges, implement best practices, and gain a competitive advantage.2. Cost-EffectivenessEngaging an EMC can be cost-effective compared to creating in-house management teams. Companies can save on recruitment costs, training expenses, and infrastructure investments by outsourcing management functions to a specialized service provider.3. Focus on Core Business AreasBy entrusting management tasks to an EMC, companies can focus more on their core business areas. This enables them to allocate resources to critical operations, product development, and customer service, leading to improved overall performance.4. Flexibility and ScalabilityEMCs offer flexible and scalable solutions tailored to the specific needs of each company. As businesses evolve and expand, an EMC can adapt its services accordingly, ensuring optimal support and growth opportunities.5. Objective and Unbiased PerspectiveAn external management perspective can provide valuable insights and unbiased opinions that internal teams may overlook. EMCs offer impartial advice, helping companies make informed decisions and navigate complex business challenges effectively.ConclusionIn today’s complex and competitive business environment, an Enterprise Management Company provides indispensable services to help companies thrive. Through strategic planning, financial management, talent acquisition, process optimization, marketing expertise, and legal support, an EMC offers comprehensive solutions to streamline organizational operations. By harnessing the specialized expertise and benefits offered by an EMC, companies can focus on their core competencies, drive growth, and achieve sustainable success.。
企业绩效管理英语作文高中
企业绩效管理英语作文高中Title: Enterprise Performance Management。
Enterprise performance management (EPM) is a crucial aspect of organizational success, encompassing various processes and strategies aimed at enhancing overall performance and achieving strategic objectives. In today's dynamic business environment, effective EPM practices are essential for businesses to thrive and remain competitive.One key component of EPM is performance measurement. This involves the establishment of clear performancemetrics and indicators to assess the progress towards organizational goals. By defining key performanceindicators (KPIs) across different departments and levelsof the organization, businesses can monitor performance, identify areas for improvement, and make informed decisions to drive growth.Another important aspect of EPM is performance analysis.This involves the systematic evaluation of performance data to gain insights into the factors influencing performance and to identify trends and patterns. Through techniquessuch as variance analysis, trend analysis, and benchmarking, organizations can identify areas of strength and weakness, as well as opportunities and threats, enabling them to take corrective actions and optimize performance.Furthermore, EPM involves performance planning and goal setting. This entails the development of strategic plansand objectives that align with the organization's mission and vision. By cascading goals from the top management to individual employees, businesses can ensure alignment and coherence across all levels, fostering a sense of purpose and direction among employees.Moreover, EPM encompasses performance reporting and communication. This involves the dissemination of performance information to relevant stakeholders, including employees, managers, investors, and other external parties. Through regular performance reports, dashboards, and presentations, businesses can keep stakeholders informedabout progress towards goals, achievements, challenges, and strategies for improvement.Additionally, EPM involves performance improvement initiatives. This includes the implementation ofinitiatives aimed at enhancing productivity, efficiency, quality, and innovation. Through techniques such as process reengineering, technology adoption, training and development, and incentive programs, businesses can drive continuous improvement and achieve sustainable growth.In conclusion, enterprise performance management is a comprehensive approach to enhancing organizational performance and achieving strategic objectives. By focusing on performance measurement, analysis, planning, reporting, and improvement, businesses can optimize their operations, maximize their impact, and sustain their competitive advantage in today's challenging business landscape.。
绩效管理培训
Hows
Hows
文化战略 Culture Strategy 价值观 Value Values/Beliefs 工作胜任力 Competency
部门
部门目标 Dept. Objective Business
Plan
个人
关键业绩结果/个人目标 Your Key Result Key Result Areas and Objectives Area/Objective 绩效管理系统
记录、跟踪业绩 寻求反馈和辅导 中期回顾
10/31/2016
3
Whats
组织
Whats Business Strategy
战略重点
Critical Success Strategy Priority Factors (Strategic Initiatives)
业务战略
Hale Waihona Puke 愿景 Vision Vision
– 培训班 Workshops – 其他补充的学习资源 Additional Learning Resources • 阅读 Readings • 网上在线学习资源 E-learning…
10/31/2016
16
The Performance Management System 绩效管理系统
总结回顾 继续改进和发展
绩效管理系统 Performance Management System 上海电气斯必克工程技术有限公司
SEC-SPX Engineering & Technologies Co., Ltd
目的 Purpose
为你提供相应的知识及工具使你能更积极地参与绩效 管理系统 Provides you the knowledge, skills, and tools to enable you an active participant in our Maximizing performance management system; 确保每个人能够主导你自己的绩效管理体系中的计划、 跟踪及回顾环节 Ensures each of you to take the lead in planning, tracking and reviewing your own performance; 支持你的员工以完成他们的任务 Takes on the role of supporting employees as they complete the tasks.
平衡计分卡在中小企业绩效管理中的应用外文翻译(可编辑)
平衡计分卡在中小企业绩效管理中的应用外文翻译外文翻译原文Balanced Scorecard in Performance Management for SMEsMaterial: International Journal?of?Business Research 2008 Author:BainBSC Balanced Score Card, BSC as a new type of enterprise performance evaluation systems and strategies for improving the tools, the core idea is based on the core business?Strategy?to achieve financial targets and non-financial indicators, long-term goals and short-term goals, external and Internally, the balance of results and processes to enable enterprises to finally realize a balanced development, and achieving business goals, departmental goals and personal goals consistent and coordinated. 15 years, the balanced scorecard has been widely used domestic and foreign large enterprises, while SMEs rarely touches. SMEs as an important of China's socialist market economy, micro-foundation for national?Economic?and social?Development?of the important status and role has become increasingly prominent, the survival and development of SMEs in all sectors of society more and more attention.However, performance management, the status quo of China's small and medium enterprises is worrying, there are many issues have become a serious constraint for SME development 'stumbling block'. So, how to improve SME performance management, so as to enhance their core competitiveness and, ultimately, the business enterprise value imization goal? In this paper, to improve performance management for SMEs as an entry point to the Balanced Scorecard in small and medium enterprises in the application of performance management has done a good study First, the problems of performance management for SMEsRelative to China's large enterprises, SME development system, the lack of national policy-level support, often showing a small scale, with few people, organization is loose, highly concentrated ownership and management rights, the lack of appropriate incentive and restraint mechanisms, management concepts and management level backward, management are uneven levels of quality of the?Information?collection and processing capacity is weak and so on, resulting in performance management, there are many problems, as exemplified by the following:?I awareness of the existence of performance management bias. Performance Management Performance Management referred to as PA as the core of human resource management, have already unveiled its veil of mystery is no longer what the new topic in the theoretical community to the concerns of many experts and scholars at home and abroad and studycircles in practice used for each enterprise. Nevertheless, China's SMEs are still the concept of performance management generally vague, insufficient understanding of its importance. This is due to small and medium enterprises a high degree of concentration of ownership and management rights, managers tend to over-transaction processing, ignoring the enterprise's overall strategic objectives, not from a strategic perspective on performance management, performance management, lack of proper understanding and awareness of the performance management, positioning existence of errors, often mistakenly believe that performance management is a performance evaluation or performance appraisal is a year-end summary employees, is human resources matterB The performance management system up to date lag. Many SMEs are by several people, a dozen or a dozen people cottage evolved as family businesses, subject to the constraints of objective reasons to form a porous, randomness and strong 'chronic illness' focus on performance management is not enough led to a late start performance management, performance management system has not been established, or Although the establishment, but not perfect, did not form an organic performance management system; performance management, poor implementation, implementing performance management strategies and methods unscientific, in the process of implementation that often appear in a wide variety of hazards; re performance management, performance, light feedback, the feedback is slow;performance management is still stuck in the traditional model, the lack of innovationC the performance management process a mere formality. Most of SMEs to blindly follow the trend of performance management, there is the phenomenon of verbal emphasis on performance management, specifically the lack of enthusiasm for the implementation process, often go through the motions, the actual work has not delve into the depths, do not in place; assessment targets designed to unreasonable design focus only on financial indicators , while non-financial indicators not be considered, so that the object evaluation focused only on short-term interests do not attach importance to long-term goals, to focus only on evaluation results do not re-process; no clear quantitative evaluation criteria, so that the cost of administering the implementation of performance appraisal is greater than the level of performance improvement effect; performance appraisal objectives are not clear, so that evaluation object rack their brains to find the loopholes and possible assessment opportunities, not concerned about the level of performance enhancement, the deviation from the original intention of performance managementD Staff quality is poor. The effective implementation of performance management, not only requires the management staff communication, coordination, decision-making and other management capability of the high demands, but also of the entire staff's active support, participation and cooperation. The financing channels for SMEs is limited, in order to survive development, businesswill generally be most of the money invested in fixed assets and other tangible assets,?Investment?in human resources is obviously inadequate, and some companies will not even staff training costs as part of their daily expenditure items, depriving employees enhance the professional level opportunities. Most SME managers without a strict selection, low education, lack of basic knowledge of modern?Enterprise Management?relies heavily on practical work experience, in the?Experience?management stage, the quality of management are not well meet the requirements of the rapid development of enterprises. The general staff of the enterprise performance management objectives without in-depth understanding of enterprise performance can not management objectives and strategy for enterprise development linked to a one-sided view of performance management objectives is to implement rewards and punishments, the leadership was to determine the bonus payment, dividend distribution, and hence prone to conflict with emotions, and be treated with a perfunctory manner, so that greatly undermined the effect of performance management, to increase the difficulty of the implementation of performance management5?Communication?barriers. Many small and medium enterprises within the various departments, departments of internal coordination between managers and staff, poor communication difficulties. Performance management is the need to manage the officers and staff to continue their effective communication system engineering, the lack ofcommunication or miscommunication would give the effective implementation of performance management to bring the resistance, so that the work would not see the effectiveness of performance management, or even impossible to carry outSecond, small and medium enterprises to use the balanced scorecard for performance management, feasibility analysis?Performance Management for SMEs on how to properly solve the existing problems and improve their core competitiveness, has become a top priority for SMEs. I believe that, as a performance management appraisal system is currently the most advanced of the Balanced Scorecard, can effectively solve the dilemma of SMEsA from the theoretical analysis. Because the balanced scorecard from a financial, customer, internal processes, learning and growth of four dimensions affect each other mutually promote each other to build out the financial indicators and non-financial indicators combined frame system, breaking the traditional performance management, rather than focusing only on financial indicators importance of non-financial indicators customer, internal processes, learning and growth performance management. Balanced Scorecard performance management and corporate strategy emphasizes the close relationship between objectives, the?Strategic Management?process on the company's core status to corporate strategic direction of performance management, through performance management to achieve business strategy. Balanced Scorecard theory provides enterprises with a macro, abstract strategyinto operational programs or plans of work mode of thinking, and gradually developed into a strategy for implementation and monitoring of management tools, combined with the strategic and performance management to help companies achieve long-term goals , stressed that according to corporate business strategy and competitive asked to select a number of key metrics. This idea is precisely to guide the SMEs to improve performance management, and to improve their core competitiveness. Thus, SMEs can learn from the Balanced Scorecard performance management theory to improve and enhance the core competitiveness of SMEsB from the practice analysis. Balanced Scorecard is widely used in internal management, its position by setting performance targets, will pay bonuses linked to grade promotion and performance not only break down the implementation of multi-objective management of important ways, but also the basis for evaluation of employee performance. In practice, the balanced scorecard as a new type of performance evaluation systems and strategies for improving the tools by the academic and business attention and attach great importance to be considered is the use of performance management in the widest range of advanced management concepts and scientific evaluation of methods, the use of many enterprises at home and abroad have achieved remarkable success.译文平衡计分卡在中小企业绩效管理中的应用资料来源:国际期刊的企业研究作者:贝恩平衡计分卡作为企业绩效评价制度,是一种新型战略提高工具,其思想是基于核心经营策略,通过实现财务目标和非财务指标,长期目标和短期长期的目标,兼顾外部和内部,平衡绩效结果,使企业最终实现均衡发展,进而实现企业目标,部门目标和个人目标一致和协调。
- 1、下载文档前请自行甄别文档内容的完整性，平台不提供额外的编辑、内容补充、找答案等附加服务。
- 2、"仅部分预览"的文档,不可在线预览部分如存在完整性等问题,可反馈申请退款(可完整预览的文档不适用该条件!)。
- 3、如文档侵犯您的权益，请联系客服反馈,我们会尽快为您处理(人工客服工作时间：9:00-18:30)。
Customer Relation ship Management
Finance & Performance Management
Human Performance
Solutions Engineering
Solutions Operations
Strategy & Business Architecture
Current Value versus Future Value
Russell 3000 (May 2003, $ trillions)
$13.1 100%
$7.6 58%
$ 4.2%
First Year Remaining Years Future Value3
position in the value chain Link strategy with planning, budgeting, forecasting
and performance reporting capabilities Capture information that can generate insight and
Debtors ▪ Payables /
Creditors
▪ Property ▪ Plant ▪ Equipment ▪ Inventory
Value
• Credit Ratings • Plant
• Borrowing
Flexibility
Capacity
• Plant
• Receivables Modernity
Accenture Analysis
9
EPM Point of View
However few organisations extend EPM beyond traditional financial measurement
Tangible
Monetary
Physical
▪ Cash ▪ Investments ▪ Receivables /
Agenda Accenture Overview Our Point of View on Enterprise Performance Management Implementation framework How to get started
2
Accenture Overview
Introduction to Accenture
6
EPM Point of View
Fact: Many organisations are not satisfied with their current EPM capability
Satisfaction Rate (%)
Common Gaps
0
25
50
75 100
Alignment between company strategy and planning process (40%)
100
90
~20%
80
~45%
70
60
50
40
~80%
30
~55%
~85%
~75%
Unexplained Value
20
Accounting
10
~15%
~25%
Book Value
0
Sources:
11998800
1990
PeakPe(3a/k2000) (3/2000)
PPoossttC-Crraasshh ((88/2/2000022))
• Brand Meaning
• Productivity of R&D
• Top Mgmt Quality/ Experience
• Ability to Execute Strategy
• Leadership Capabilities
• Problem Solving Ability
• Employee Loyalty
based groups, Financial Services, Communications and Hi-tech, Products, Resources and Government • Globally serves 87 of the Fortune Global 100 and more than two-thirds of the Fortune Global 500
Source: October 2002 survey of 245 companies conducted by CFO Research Services 7
EPM Point of View
Accounting earnings based financial management has become less relevant as the majority of value is in the future…
Lev, Baruch. “Intangibles: Management, Measurement, and Reporting,” Brookings Institution Press, 2001
Lev, Baruch. “Remarks on the Measurement, Valuation, and Reporting of Intangible Assets”. Economic Policy Review (Federal Reserve Bank of New York), September 2003
• Global management and technology consulting organisation, with revenues of $13.7bn in FY2004
• More than 100,000 people working in 48 countries • Operates as a global organisation servicing clients in five industry
3
Accenture Overview
Accenture credentials – Our position in Financial Services and our specialist “Service Lines”
Comms & High Tech
Financial Services
Govt
Supply Chain Management
Technology Research & Innovation
Products Resources
4
Agenda Accenture Overview Our Point of View on Enterprise Performance Management Implementation framework How to get started
• Quality of Contracts
• Strength of Stakeholders’ Support
• Networks • Regulatory
Imposts
• Structure Appropriate
• Informal Processes
• Organization Reputation
8
EPM Point of View
…Neither does the Balance Sheet adequately track the assets that are driving value.
Market Value (%)
Market to Book Value Over Time
S&P 500 – (1980 – 2002)
turn that insight into action Set better strategic goals and make more informed
decisions Identify issues / threats faster, and react to them
more quickly
5
EPM Point of View
Enterprise Performance Management (EPM) is critical to manage near- and long-term performance
High-performance businesses use EPM to: Identify and predict value drivers that will optimize
Enterprise Performance Management Pressure To Perform
Copyright © Accenture 2005. All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
Certainty
• Access
• Accruals
Rights
Convertibility • Balance
Sheet
Strength
Relational
Organizational
Human
• Customer
• Systems
Contracts
• Formalized
• Formal
Processes
Focus on key business drivers (24%)
Amount of time required to create the annual plan (47%)