秘书常用英语口语
办公室常用英语口语对话
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办公室常用英语口语对话1. Im an office worker. 我是上班族。
2. I work for the government. 我在政府机关做事。
3. Im happy to meet you. 很高兴见到你。
4. I like your sense of humor. 我喜爱你的幽默感。
5. Im glad to see you again. 很高兴再次见到你。
6. Ill call you.我会打电话给你。
7. I feel like sleeping/taking a walk. 我想睡/散步。
8. I want something to eat. 我想吃点东西。
9. I need your help. 我需要你的关心。
10. I would like to talk to you for a minute.我想和你谈一下。
11. I have a lot of problems. 我有许多问题。
12. I hope our dreams come true. 我盼望我们的幻想成真。
13. Im looking forward to seeing you. 我期望见到你。
14. Im supposed to go on a diet/get a raise.我应当节食/涨工资。
15. I heard that youre getting married. Congratulations. 听说你要结婚了,恭喜!16. I see what you mean. 我了解你的意思。
17. I cant do this. 我不能这么做。
18. Let me explain why I was late. 让我解释迟到的理由。
19. Lets have a beer or something. 咱们喝点啤酒什么的。
20. Where is your office你们的办公室在哪21. What is your plan 你的打算是什么22. When is the store closing这家店什么时候结束营业23. Are you sure you can come by at nine 你确定你九点能来吗24. Am I allowed to stay out past 10 我可以十点过后再回家吗25. The meeting was scheduled for two hours, but it is not over yet. 会议訽定了两个小时,不过如今还没有结束。
涉外秘书英语 Unit 10
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Tips for Picking Up Visitors
When meeting guests for the first time, it’s of great importance to give the guests a good impression. Here are some tips on picking up guests.
Practical English Course for Foreign-oriented Secretary
Unit 10
Meeting & Seeing Foreign Visitors off
Study Objectives
掌握机场接客或送客的英语口语表达
掌握酒店入住和离店的英语口语表达
S: Good morning, Allen. Did you sleep well last night?
C: Morning, Susan. Yes. I had a sound sleep1 last night.
S: That’s good, So have you packed all the stuff? C: Well, I am a light packer2 . I finished packing last night. All of the important stuff, including passport, money, and tickets are right here. 2. 1. 轻便旅行者 睡得好
9. 这是用于表示婉拒对方的盛情款待,如添菜,喝饮料或提供帮助等,都可以 用这个表达方法。除此以外,还可以用“I am Okay with it.”
商务英语口语对话
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Smith:
If you can guarantee that on paper,I think we can discuss this further.
捎口信:
Secretary: Hello,this is ABC company.May I help you? 你好。ABC 公司。有什么可以为你效劳的? David: This is Daivd , is Director Carlos here ? 我是大卫,请问卡洛斯主任在吗? Secretary:
ห้องสมุดไป่ตู้打电话:
Daisy: Is Tom there? Tom 在吗? Gates: He’s not here right now. 他现在不在这里 Daisy: Do you know when he will be back? 你知道他什么时候会回来吗? Gates: He should be back in 20 minutes. 他应该二十分钟内会回来。 Daisy: Can I leave a message? 我可以留个话? Gates: Yes. Go ahead, please. 可以, 请继续。 Daisy: When he comes back, can you have him call me at (206) 5551212? 他回来后, 能不能让他打 (206) 5551212 这个号码给我? Gates: Sure, if you can excuse me for just a second. Let me find a piece of paper to write it down. 当然, 如果你可以等我一下下, 让我找张纸写下来。 Gates: Come again about number, please? 再说一次号码好吗? Daisy:
秘书常用的电话英语口语
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秘书常用的电话英语口语(1)经由秘书安排约定I'dliketomakeanappoingtmentwithMr.Hammer.(我想要和Hammer先生约个见面时间)原则上约定见面商谈时,应事先用传真或信函同志对方较为妥当。
如果在事先未能以书面告知时,最好说清楚见面时想说的内容,如todiascussthecontract[洽谈合同事宜].(2)经由秘书安排约定CouldIseeMr.Hammersometimethisweek?(我们能不能在这个星期跟Hammer先生见个面?sometimethisweek是[这个星期随便什么时候]之意。
最好配合自己的日程表说清楚有空闲的时间,如EitheronWednesdayorThursday.(星期三或星期四都可以)。
(3)经由秘书安排约定WoulditbepossibletoseeMr.Hammertomorrow?(明天能不能跟Hammer先生见个面?)左句含有DoesMr.Hammerhavetimetomeetwithmetomorrow?(Hammer先生明天有时间跟我见面吗?),或Ifhedoeshavetime,mayImeethimtomorrow?(如果他有空,我明天能跟他见面吗?)之意。
(4)经由秘书安排约定Whattimeisconvenientforhim?(他什么时候有空呢?)也可以说Whattimeisheavailable?(他什么时候有空?),但用convenient会给人比较客气的感觉。
如果无法照对方的要求时间见面时,就说I\\'mavailableatthreeo\\'clock.(我三点有空)来试探一下也无妨。
(5)经由秘书安排约定I\\'dliketohavelunchwithhimtomorrow.(我想明天和他吃午饭)在欧美,商业界常举行alunchmeeting[商业午餐].在这种聚餐中,不但容易相互沟通,也可以借此加深彼此交情,因而用餐的时间长达三小时的情形也屡见不鲜。
英语日常聊天口语对话(精选200句)
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英语日常聊天口语对话(精选200句)英语日常聊天口语对话11.I’m an office worker.我是上班族。
2.I work for the government.我在政府机关做事。
3.I’m happy to meet you.很高兴见到你。
4.I like your sense of humour.我喜欢你的幽默感。
5.I’m glad to see you again.很高兴再次见到你。
6.I’ll call you.我会打电话给你。
7.I feel like sleeping/ taking a walk.我想睡/散步。
8.I want something to eat.我想吃点东西。
9.I need your help.我需要你的帮助。
10.I would like to talk to you for a minute.我想和你谈一下。
11.I have a lot of problems.我有很多问题。
12.I hope our dreams come true.我希望我们的梦想成真。
13.I’m looking forward to seeing you.我期望见到你。
14.I’m supposed to go on a diet / get a raise.我应该节食/涨工资。
15.I hea rd that you’re getting married.Congratulations.听说你要结婚了,恭喜!16.I see what your mean.我了解你的意思。
17.I can’t do this.我不能这么做。
18.Let me explain why I was late.让我解释迟到的理由。
19.Let’s have a beer or something.咱们喝点啤酒什么的。
20.Where is your office? 你们的办公室在哪?21.What is your plan? 你的计划是什么?22.When is the store closing? 这家店什么时候结束营业?23.Are you sure you can come by at nine? 你肯定你九点能来吗?24.Am I allowed to stay out past 10? 我可以十点过后再回家吗?25.The meeting was scheduled for two hours, but it is now over yet.会议原定了两个小时,不过现在还没有结束。
《秘书英语》(第三版)教师用书 Unit 4
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Unit 4 How Does a Secretary Receive Visitors?本单元教学要求:1.掌握秘书接待礼仪和原则2.了解英文商务信函要领3.熟悉商务礼仪Section 1 Dealing with Visitors一、背景知识接待工作是一项全面体现秘书素质、修养的工作,也是通过秘书体现政府机关、企事业单位作风和展示其形象的的工作。
这项工作意义重大,而且也十分具体。
因此,为做好接待工作,秘书要遵循以下几项原则:1.尽量坚持“约见”制度。
但是对无约来客,要本着热情服务、礼貌待人的态度,根据不同的来访事宜,区别对待,既不要一律不办,也不要过分迁就,办或不办最终都要让来客认识到:办事有约为好。
2.必须坚持“一视同仁”的原则。
无论来客是领导还是一般办事人员,都要热情服务,礼貌接待,有同等的尊重和礼遇。
3.坚持热情适度、礼仪周全的接待原则。
工作中,在坚持上述两项原则的同时,还要注意遵守保密条例、介绍礼仪和迎送礼仪。
4.坚持接待工作有始有终,始终如一的原则。
对所有来宾要认真负责,服务周到,做好记录,善始善终。
5.坚持“上下区分,内外有别”的原则。
秘书要有上下级单位、领导和国内外来宾的服务意识,根据其身份、地位、权力和目的,做出正确判断,酌情做自己该做的事情。
二、课前提问:1.What’s an ideal secretary’s image when receiving visitors?2.If a person called on isn’t in the office, what should a secretary do?3.How should a secretary deal with unexpected guests?4.What’s the basic telephone etiquette?5.If a client is being rude on the phone, how should a secretary respond?6.Do you think a secretary should be able to write shorthand? Why or why not?三、语言学习1.May I help you? 询问别人是否需要帮助时的用语,也可用Can I help you?或What can I do for you?2.ring up打电话Last evening I was rung up by an old friend whom I had not heard offor years. 昨晚一位老朋友打电话给我,我多年来没听到他的消息了。
面试常用的英语口语对话
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面试常用的英语口语对话【面试常用的英语口语对话范文】对话范文:A:Whatis your family name (given name)请问你姓什么(叫什么名字)B: My family nameis,and my given name is Yunshu我姓赵,叫云淑。
A: Could you tell me alittle bit about yourself, please请告诉我一些你自己的情况。
B:Mynameis LiMing and I live inShanghai。
I was bornin1977.I graduatedfrom Fudan Uversity, majori n English.I like music very much and enjoy srts。
I was in the badminton club atmy u—versity.我叫李明,住在,生于1977年。
我毕业于,主修英语。
我非常喜欢音乐,也喜欢运动,在学校参加羽毛球队。
A: Does your name reflect your personality你的名字反映了你的个性吗B: Yes. Insome way, it can reflectone’s personality.Inmy case,myname isYu Xian.Xian means gentle, capable, friendly。
my friends all like me,and they all th ink I am a good girl.有的。
它在某种程度上反映了一个人的个性。
以我为例,我叫余贤。
贤意味着温柔,能干,友好。
我的朋友都喜欢我.他们都认为我是个好女孩.A: What kind of personality do you think you he你认为你是什么样的人B: Well, I approachthings very enthusiastically, andIdo n’t like toleesomething half done。
关于职场常用英语口语对话
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【导语】近年来,英语继续教育的快速发展极⼤地促进了中国全民英语⽔平的提⾼,同时也推动了社会的繁荣进步。
以下是由⽆忧考整理了关于职场常⽤英语⼝语对话,欢迎阅读!【篇⼀】关于职场常⽤英语⼝语对话 AIt's very nice of you to invite me. 你真是太好了,请我来做客。
BI'm very glad you could come, Mr. Liu. Will you take a seat at the head of the table? It's an informal dinner, please don't stand on ceremony... Mr. Liu, would you like to have some chicken? 刘先⽣,您能来我很⾼兴,请上坐。
这是⼀次家常便饭,请⼤家别客⽓。
刘先⽣,要吃点鸡⾁吗? AThank you. This is my first time to come to a Chinese restaurant. Could you tell me the different features of Chinese food? 谳谢,这是我第⼀次来中餐馆,请给我讲讲中国菜的不同特⾊好吗? BGenerally speaking, Cantonese food is a bit light; Shanghai food is rather oily; and Hunan dishes are very spicy, having a strong and hot taste. ⼀般来讲,⼴东菜清淡⼀些;上海菜⽐较油腻:湖南菜⾹味浓,辣味很重。
AChinese dishes are exquisitely prepared, delicious, and very palatable. They are very good in colour,flavour,and taste. 中国菜做得很精细,⾊、⾹、味俱全。
常用的英语接待口语
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常用的英语接待口语1.(1)询问访客身份:May I have your name, please? 请问您贵姓?What company are you from? 您是哪个公司的?Could you tell me what company you are representing? 能告诉我您代表什么公司吗?-(2)如果碰到了老朋友可以说:What brings you here? 是什么风把你吹来了?(3)询问是否预约,来访目的Do you have an appointment? 约好了吗?Would you give me your business card? 请给我您的名片好吗?And can I ask what you wish to see him about? 我能问一下您要见他有何事吗?(4)让客人稍候片刻:I'll see if he is available. 请让我看看上司是否方便。
Would you please have a seat and wait for a few moments. 请您坐下稍等片刻。
(5)给客人倒茶,礼貌待客:Would you like coffee or tea? How do you like your coffee? 你要咖啡还是茶?要什么样的咖啡?(是否加奶或糖)(6)带客人去见经理:Please have a seat, Mr. Jones and Mr. Smith will see you in few minutes.请坐,琼斯先生和史密斯先生几分钟后就到。
Mr. Chen is expecting you. I'll tell him that you're here. 陈先生正在等你。
我去告诉他你已到。
Would you come this way, please? 请随我这边来。
(7) 婉言拒绝客人来访:Mr. Chen is occupied at the moment and wants to know if your business is urgent. 陈先生正忙着,请问您的事情很紧急吗?He may want to get in touch with you in the future. Would you leave your card? 他想以后再和你联系。
职场常用英语口语
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职场常用英语口语目录一、常用商务口语 (1)二、职场会议口语 (2)三、职场常用口语短语 (6)一、常用商务口语1 I've come to make sure that your stay in Beijing is a pleasant one.我特地为你们安排使你们在北京的逗留愉快。
2 You're going out of your way for us, I believe.我相信这是对我们的特殊照顾了。
3 It's just the matter of the schedule ,that is ,if it is convenient for you right now.如果你们感到方便的话,我想现在讨论一下日程安排的问题。
4 I think we can draw up a tentative plan now.我认为现在可以先草拟一具临时方案。
5 If he wants to make any changes ,minor alternations can be made then.如果他有什么意见的话,我们还可以对计划稍加修改。
6 Is there any way of ensuring we'll have enough time for our talks? 我们是否能保证有充足的时间来谈判?7 So our evenings will be quite full then?那么我们的活动在晚上也安排满了吗?8 We'll leave some evenings free ,that is ,if it is all right with you.如果你们愿意的话,我们想留几个晚上供你们自由支配。
9 We'd have to compare notes on what we've discussed during the day.我们想用点时间来研究讨论一下白天谈判的情况。
文书科“行政英语角”日常英语会话
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文书科“行政英语角”日常英语会话(一)党政办副主任岗位英语十句话1.请跟我来!Please come with me!/ Just follow me!2.请坐,我给你倒一杯水!Please sit down, I will get you a cup of water!3.你最近怎么样?How are you doing/How are things with you?4.我给你联系一下相关部门负责人后给你回复。
I will contact some heads of related departments ,and then reply to you.5.我今天要加班!I need to work overtime today.6.对不起!失陪了,我要去开会。
Sorry! Excuse me,I’ll have to go to a meeting now.7.如果有什么问题的话,请给我发电子邮件。
Please send me an email if you have any questions.8.谁来做会议纪要?Who will take the minutes?9.我正想和你谈这个问题呢。
I’m just thinking to discuss this matter with you. 10.我们一定会尽最大努力。
We will try our best.(二)院长秘书岗位英语口语十句话1.您好!这里是院长办公室,请问有什么事情可以帮您?Hello!This is the school president’s office.Can I help you?2.侯院长因公出差,预计三日后返回。
Mr. Hou is out on business.He will be back in three days.3.侯院长在开会(在午休),您可在会客厅坐等一会儿。
Mr. Hou is having a meeting now(a noon break).Would you please sit down in the parlour and wait for a moment? 4.您好,我是院长秘书李博,请问您怎么称呼?Hello,I am Mr. Hou’s secretary. May I have your name?5.我很荣幸的向您介绍一下,这是我们学院院长-侯长林教授。
常用的英语接待口语,不管你进不进外企都一定要看看…
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询问访客身份:May I have your name, please?请问您贵姓?What company are you from?您是哪个公司的?Could you tell me what company you are representing?能告诉我您代表什么公司吗?如果碰到了老朋友可以说:What brings you here?是什么风把你吹来了?询问是否预约,来访目的?Do you have an appointment?约好了吗?Would you give me your business card?请给我您的名片好吗?And can I ask what you wish to see him about?我能问一下您要见他有何事吗?让客人稍候片刻:I'll see if he is available.请让我看看上司是否方便。
Would you please have a seat and wait for a few moments.请您坐下稍等片刻。
给客人倒茶,礼貌待客:Would you like coffee or tea? How do you like your coffee?你要咖啡还是茶?要什么样的咖啡?(是否加奶或糖)带客人去见经理:Please have a seat, Mr. Jones and Mr. Smith will see you in few minutes.请坐,琼斯先生和史密斯先生几分钟后就到。
Mr. Chen is expecting you. I'll tell him that you're here.陈先生正在等你。
我去告诉他你已到。
Would you come this way, please?请随我这边来。
婉言拒绝客人来访:Mr. Chen is occupied at the moment and wants to know if your business is urgent.陈先生正忙着,请问您的事情很紧急吗?He may want to get in touch with you in the future. Would you leave your card?他想以后再和你联系。
办公室闲聊常用的50句英语口语
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办公室闲聊常用的50句英语口语1. I‘m an office worker.我是上班族。
2.I work for the government.我在政府机关做事。
3.I‘m happy to meet you.很快乐见到你。
4.I like your sense of humor.我喜欢你的幽默感。
5.I‘m glad to see you again.很快乐再次见到你。
6.I‘ll call you.我会打给你。
7.I feel like sleeping/taking a walk.我想睡/散步。
8.I want something to eat.我想吃点东西。
9.I need your help.我需要你的帮助。
10.I would like to talk to you for a minute. 我想和你谈一下。
11.I have a lot of problems.我有很多问题。
12.I hope our dreams e true.我希望我们的梦想成真。
13.I‘m looking forward to seeing you.我期望见到你。
14.I‘m supposed to go on a diet/get a raise.我应该节食/涨工资。
15.I heard that you‘re getting married. Congratulations.听说你要结婚了,恭喜!16.I see what you mean.我了解你的意思。
17.I can‘t do this.我不能这么做。
18.Let me explain why I was late.让我解释迟到的理由。
19.Let‘s have a beer or something.咱们喝点啤酒什么的。
20.Where is your office?你们的办公室在哪?21.What is your plan?你的方案是什么?22.When is the store closing?这家店什么时候完毕营业?23.Are you sure you can e by at nine?你肯定你九点能来吗?24.Am I allowed to stay out past 10?我可以十点过后再回家吗?25.The meeting was scheduled for two hours, but it is not over yet.会议訽定了两个小时,不过现在还没有完毕。
商务接待英语常用语
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商务接待英语常用语A: Good afternoon. What can I do for you?A: 下午好,能为您效劳吗?B: I d like to see your manager to talk about the contract of personal computer. Here s my card.B: 我想见见你们的经理。
谈谈有关家用电脑合同一事。
这是我的名片。
A: Thanks, Mr. Smith. Take a seat please. Have you an appointment with my manger?A: 谢谢,史密斯先生。
请坐。
你同经理有预约吗?B: No. But I need to have a talk with him. I ve got some ideas about the contract.B: 没有。
但我需要和他谈谈。
关于合同我有些看法。
A: I see. I ll see if he is free now. Would you please wait a moment?A: 我知道了。
我看看他现有有没有时间,先等一会儿好吗?B: OK.B: 好的。
A: I m sorry. The manager is talking with a client from Italy. Maybe he can meet you fifteen minutes later. Can you wait?A: 不好意思,经理正在同一位意大利客户谈话。
也许他15分钟后可以见你。
你能等一下吗?B: Ok.B: 好的。
A: Would you please have a cup of coffee in the reception room? A: 你在接待室喝杯咖啡,好吗?B: Yes, thank you.B: 好的,谢谢。
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秘书常用英语口语1. I will send you some brochures, if you are interested. 如果您有兴趣的话,我可以寄给您一些介绍产品的小册子。
2. Can you suggest an alternative? 能否告知您其他方便时间?3. As an alternative I wish to propose May 3rd. 另一个方便时间是5月3日。
4. If you are interested we may consider selecting you as our partner.如果贵公司感兴趣,我们可以考虑选择你们作为我们的合作伙伴。
5. I see. But aren't these prices for your domestic customers?t 我明白了。
但是这些价格是提供给国内顾客的吗?6.Yes, we take note of your comment. Prices depend also on volume. How much quantity do you forecast to sell in the first year?t 好的,我们会注意这一点。
价格也会因数量而有所不同,贵公司预计在第一年销售多少数量呢?7.Then let us develop together a marketing plan with yearly forecasts of volume with pricing. 那么,让我们依年度数量预测来共同拟订一个市场销售计划。
Greetings (打招呼)1、Good morning ,sir(madam) 早上好,先生(小姐)2、Good afternoon ,ladies and gentlemen 下午好,女士们,先生们.3、Good evening ,miss Price 晚上好,普莱丝小姐.4、How are you today ,Mr Brown ? 你今天好吗?布朗先生.5、I’m quite well ,thank you. 我很好,谢谢你.6、Hs good to see you again ,sir(madam) 再次见到你真高兴,先生(小姐)7、Nice to meet you ,sir. 见到你真高兴,先生. Titles(称呼)8、Are you Mrs.Best? 你是贝丝特夫人吗?9、You must be professor Ford. 你一定是福特教授.10、May I know your name,sir(madam)? 我可以知道你的名字吗?先生(小姐).11、Here’s a letter for you ,Dr white. 怀特医生,这儿有你的一封信.12、you’re wanted on the phone,Captain Smith. 史密斯船长,有你的电话.13、Welcome to our hotel, miss Henry. 欢迎来到我们酒店,享利小姐.14、May I be of service to you,Mr Baker ? 我能为你服务吗?贝克先生?15、Can I help you, Ms Blake? 我能帮你吗?布雷克小姐?16、Would you take the seat ,young lady ? 请坐,小姐,Offering Help 主动提出帮助17、May I help you ?18、Can I help you? 我能帮你吗?19、What can I do for you ? 我能为你作什么?20、May I take your bag for you? 我可以为你拿你的手提包吗?21、May I help you with your suitcase? 我能帮你拿你的箱子吗?22、Would you like me to call a taxi for you ? 你需要我为你叫一辆出租车吗?23、Thank you very much. 非常感谢24、Thanks for the trouble . 麻烦你了25、It’very kind of you? 你真是太好了26、No,thanks. 不用了,谢谢!Answers to Thanks对感谢语的应答27、You’re welcome. 欢迎你28、Not at all. 不用谢29、That’s all right. 没关系30、Don’t mention it. 别提了31、It’s my pleasure. 这是我的荣幸Expressing welcome 表示欢迎32、Welcome ,sir(madam). 欢迎光临,先生(小姐)33、Welcome to our hotel ,sir (madam). 欢迎光临我们酒店,先生(小姐)34、Welcome to our western restaurant. 欢迎来我们西餐厅35、We’re glad to have you here. 我们很高兴你来到之儿36、I’m always at your service ,sir (madam). 随时为你效劳,先生(小姐). Apologies 表示道歉37、I’m sorry,sir (madam). 对不起,先生(小姐).38、I’m very sorry. 非常抱歉.39、I’m sorry to trouble you. 对不起打扰你了.40、I’m sorry to have taken so much of your time. 对不起占用你太多时间了.41、I’m sorry to have kept you waiting . 对不起让你久等.42、Excuse me for interrupting you. 原谅我打挠你了.43、I hope you’ll forgive me. 我希望你能原谅我. Answers to Apology(对道歉语的应答)44、It doesn’t mater. 没关系.45、It’s nothing. 没什么.46、Never mind. 别放在心上.47、That’s nothing. 没什么.48、Don’t bother about that. 别再想它.49、Don’t worry about it. 别担心.50、Don’t apologize, It was my fault. 别道歉,这是我的错. Good wishes(良好祝愿)51、Have a good time! 祝你们玩得愉快!52、Have a nice evening! 祝你晚上愉快.53、Happy Birthday! 生日快乐.54、Merry Christmas! 圣诞快乐.55、May you succeed 祝你成功Parting(分手再见)56、Good-bye and good luck. 再见,祝你好运.57、Hope you’ll have a nice trip. 希望你旅途愉快.58、Wish you a pleasant journey . 祝你旅途愉快.59、Happy landing. 祝你安全抵达.60、Bon voyage. 一帆风顺.61、Hope to see you again. 希望再次见到你.62、Good night. 晚安.63、See you Tomorrow. 明天见.Self-Introduction (自我介绍)64、I’m henry ,I’m from Golden Lake Hotel, I’m here to meet you .我叫享利,来自金湖酒店,我是来接您的.65、My name is Irene ,I’m the housekeeping Department waiter. 我的名字是艾琳,我是管家部服务员.66、I’m the receptionist here ,welcome to our hotel. 我是这儿的接待员,欢迎来到我们酒店.67、Reservations ,May I help you ? 预订部,我能帮你吗?68、Room service ,May I come in ? 送餐服务,我可以进来吗?69、This is Henry Adams speaking. 我是享利.亚当斯.Affirmative Responses (肯定回答)70、Surely. 当然可以.71、Certainly ,sir (madam). 当然可以,先生(小姐).72、Yes,sir,(madam). 是的,先生(小姐).73、That’s true ,sir (madam). 是这样的,先生(小姐).秘书接电话常用英语口语1,When you transfer a call:Hold on and I’ll transfer you. Mr. Li is on the line. May I put him through?2,When you get a wrong call:There is no one here by that name. You've got the wrong number.3, When you take messages for others:Sorry, she is with someone/out for lunch/on another line/not around now. May I ask her to call you back? May I take the message for you?May I have your name? How do you spell?Shall I tell him you called?4,When you get a call for inquiry:What is this call regarding? Who do you wish to talk to?Shall I put you through to his secretary?5,When you finish a call:Thank you for calling. You're welcome, bye! It's been a pleasure talking to you.。