管理学专业英语chapter6 THE NATURE OF GROUPS

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• Permanent Work Group
• 1, 3, 4
• Temporary Work Group
• 5, 6, 8, 9
• Informal Group
• 2, 7
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KEY TO EXERCISES
• EXERCISE #2 . Reread the section on Roles. Write down a list of all the roles, goals, leaders, and behaviors. Then draw a diagram of the information.
Formal groups
1、Permanent work groups
2、Temporary work groups
Informal groups
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Formal groups
• Permanent work groups are responsible for a specific set of tasks or work processes in the organization.
• Innate drive to bond • Accomplish tasks that cannot be
achieved by individuals working alone • Tend to form in stressful situations
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Roles
Task
Power and decision-making; Seeking information, giving information, clarifying, summarizing
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EXERCISE #3 (continued)
• Task Activities • summarizing • clarifying issues • problems • decision-making • seeking information • •
Social Activities belonging feeling good harmony praising getting along encouraging working smoothly
• belonging clarifying decision-making
encouraging feeling good issues
• getting along
working smoothly
• harmony
problems reducing conflict
seeking information summarizing praising
social
leaders are more concerned with the
• harmony
of the group. While
social leaders help
• the group work smoothly
,
task
leaders focus
• on seeking information . Task
• of your answers:
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• 1. marketing department
• 2. a group that plays soccer 3. a new product division 4. a quality control group 5. a group to set up a computer network 6. a group to deal with the Problem of absenteeism 7. a group that plays cards In the cafeteria. 8. a group to decide the location of a new factory 9. a group to design the company’s 50th anniversary celebration
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• KEY TO EXERCISES
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• EXERCISE #1. Here is a list of groups. Put the number of each group under
• one of the headings below. You may want to discuss the reasons for some
leaders also
• summarize
the statements of
the other members.
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• EXERCISE #4.
• While people have different kinds of roles, both are concerned with group goals , which include having a successful experience and solving the problem that the group came together for.
•social role •social leader •social goals
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KEY TO EXERCISES
SEEKING INFORMATION
GIVING INFORMATION
CLARIFYING
SUMMARIZING
Task activities in group discussions
roles.
• they normally take different kinds of
roles
. Task
• leaders are people who are more
interested in the issues
.
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• EXERCISE #4.
• On the other hand,
• seek information summarize social • group goals
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EXERCISE #4.
• There are two kinds of roles in work groups: task
• roles and social Since people are different ,
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1. The number
of members
Title
Decision-making
Table Information Meeting
Meeting
Any number Small group
2. Who should attend the meeting
Needing information
• Instructor: There are different ways of doing this. The important thing is to develop students’ abilities to use visual in their thinking. Here is just one of doing it:
Production team Management team
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Formal groups
• Temporary work groups investigate a particular problem or opportunity and disband when the decision is made.
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Techniques for Group Decision-Making
• Interacting groups • Brainstorming • Limited group technique • Delphi technique • Electronic meetings
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Interacting Groups (互动群体)
• Groupthink(群体思维): A process in which the members of a
close group lose their critical judgement and agree for social reasons.
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Brainstorming (头脑风暴)
• No boundaries • Completely free your mind • No limits on the number of ideas • Fragmented ideas OK
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Which Role Are You?
Taskrelated behavior
-task role -task leader
•task goals
GrouTpeGxtoals
Which role? Which role? Which role?
Group Goals
Socialrelated behavior
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Social-maintenance activities happening in group discussions
Phase 1
Phase 2
Phase 3
encouraging
Keeping harmony
Gate-keeping
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EXERCISE #3.
• Put the following words and phrases in one of these categories:
Social
Gets along together; Encouraging, keeping harmony, gatekeeping
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TipsБайду номын сангаасfor Successful Meetings
I. Prepare a written agenda II. Distribute and discuss the agenda III. Keep the focus IV. Stimulate the discussion V. Options VI. Timing and ending
Task force
Skunkworks
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Informal groups
• Informal groups are not initiated by the organization and usually do not perform organizational goals.
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Why do people belong to informal groups?
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EXERCISE #4.
• Now, fill in the blanks with the most appropriate word. Try to use as many different words as you can:
• roles different work smoothly issues problem task harmony
Problems in Groups
Structure of Groups
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Benefits
• Belongings • Improve creativity • Better decision • Commitment • Reduce negative effects
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Types of Groups
Chapter 6
THE NATURE OF GROUPS
Decisionmaking Processes
Tips for Successful
Meetings
Benefits of Groups in Organizations
Types of Groups
The Nature of Groups
contributors
3.The kind of communication process
Leader presents
Everyone contributes
4. Arrangement of the room
Face to face
Face each other
5. Key to success.
Title
presentation O
interaction X
O OO
O OO O OO O OO O OO O XO
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EXERCISE #10.
• Fill in the following table. Decide if each of the feelings or activities is high, moderate, or low. Use HI, MOD, or LO. You may want to discuss the reasons for some of your answers.