英国的谈判礼仪及禁忌
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案例分析
十几年前,中国特区一家企业就引进某 项技术同一英国企业判许以重,并向其展 示广阔的中国市场。不巧的是,此时中 国政府对特区的政策有所改变,导致这 家企业许给英国企业的某些利益无法保 障,而这时,英方企业以未能找到一家 英国企业有长久合作最佳历史的企业作 为中间人为由,而决定退出谈判。
分析
3Q for your patience
章翔
唐建娣
陈权
季新新
金婷
金建萍
The British self-confidence is very strong, they will not easily give up their own point of view and won’t make a concession.
The concept of time
British people have a strong sense of time. They are strictly abide by the agreed time, usually if you want to negotiate or have conference business with them, you had better make an appointment in advance, and had better arrive early, in order to gain their trust and respect.
Punctuality is valued in England, so showing up on time for meetings and appointments will help to make a great first impression. Business meetings often begin and end with a few minutes of small talk, so international professionals should participate in these casual discussion in order to display friendliness.British business moves at a deliberate pace. They take more attention on the details in contract. They keep the promise. But they don’t care about the date of delivery.
brief introduction of Britain
national flag
national flower
national treasure
English's full name is the United Kingdom of Great Britain and Northern Ireland, consists of England, Scotland, wales and Northern Ireland, consisting of the United Kingdom from a central government and centralization of state. Land area 24.36 million square kilometers and a population of about 60 million. Britain was the first country in the world, is an industrial cultural diversity and open-minded. London is the capital of Europe's largest and most international characteristics of city
clothing etiquette
The British note clothing, dress varies with time. They tend to judge people by outward appearance. British people like to wear, as long as one out of the house, they must in smart clothes. Attend a party , the custom of wearing black dress, underwear must begotiations etiquette meeting etiquette clothing etiquette the banquet etiquette gift-giving etiquette
meeting etiquette
When people first meet each other, they generally shake hands, unlike Eastern people often hug. usually the older one first offer their hands, the other echo. At the meeting, after shaking hands, submit business card. the British title on their business card.
从此案例可以看出中方代表有几处是做得不妥的: 第一,中方代表没有保证英国人的利益,他们宁愿 做风险小、利润也少的买卖,不喜欢冒大风险、赚 大利润的买卖,而政策的变动使得英方的利益无法 保障。 第二,中方代表没有取得英方的信任,英国人不愿 轻易相信别人,如果没有与英国人长期打交道的历 史,就很难与他们做买卖,此次英方退出谈判是出 于对中方的不信任。
In the British negotiations, do not reject the same master play golf together, because many contracts are often play golf during the signing, the British negotiations like the constructive opinion, therefore, should use the " culture and manners" subtle enlightenment and induction, patience, and accompanied by convincing proof material, both flat and full point out problems, make it out of the face had to give up the original position.Britain is a an orderly society .
NO
Chrysanthemum in any European countries are used only for Halloween or funeral, the general should not send people. White lily in the UK is a symbol of death, also should not send people.
Don’t talk about men's wages, women's age, 13 is an unlucky number, Friday is an unlucky day
Blackish green
Owl
Elephant
Portrait
British negotiating style The British are calm and dignified, in early negotiations they maintain a certain distance with the opponent , and they are not easily show emotion. with the passage of time, they get close to the opponent
gift-giving etiquette
Gifts are generally: Senior chocolate, wine, flowers, especially our country has national characteristics of folk arts, they especially enjoy.
1.reserved 2.modest 3.conservative
4.humorous
5.sportsmanship
British manners
The British is very care about clothing exquisite It is always raining in Britain,so the English men often talk about weather when they meet British old men pay attention to independent,
The British taboo
Don't talk to the British royal family privacy Don’t call British people the British avoid business activities in July and August
banquet etiquette
If you please to house guests, need to pay attention to, if it is a social occasion, not business, it is not polite to arrive early, it is best to be 10 minutes late. In accepting the gift, the British and the custom in our country is very different. They often open the gift in the presence of the guest. In a formal banquet, the general no smoking. Table smoking, is considered impolite.