投诉买到假货的英语作文

投诉买到假货的英语作文
Complaint Letter: Purchased Counterfeit Goods。

Dear Sir/Madam,。

I am writing to express my disappointment and frustration regarding a recent purchase I made at your store. On [date], I purchased a [product] from your store, only to discover that it was a counterfeit product. This has not only caused me inconvenience but has also damaged my trust in your brand.
I have been a loyal customer of your store for many years, and I have always trusted the quality of the products you offer. However, this recent experience has
left me feeling betrayed and misled. The [product] I purchased was not only of inferior quality, but it also lacked the authenticity and reliability that I have come to expect from your brand.
Upon discovering that the [product] was counterfeit, I immediately contacted your customer service department to address the issue. However, I was met with indifference and a lack of accountability. I was not offered a refund or a replacement, and I was left feeling as though my concerns were not being taken seriously.
As a consumer, I have the right to expect honesty and transparency from the brands and stores I choose to support.
I am deeply disappointed that your store has failed to uphold these basic principles. Not only have I been personally affected by this experience, but I am also concerned for other customers who may unknowingly purchase counterfeit products from your store.
I urge you to take immediate action to rectify this situation. I expect a full refund for the counterfeit [product] I purchased, as well as a formal apology for the inconvenience and disappointment I have experienced. Additionally, I hope that your store will take steps to prevent similar incidents from occurring in the future,
such as implementing stricter quality control measures and
ensuring that all products sold are authentic and reliable.
I trust that you will take my concerns seriously and work to regain my trust as a customer. I hope to see a
swift and satisfactory resolution to this matter.
Sincerely,。

[Your Name]
[Contact Information]。