商务英语基础 Unit 5 At the hotel

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商务英语基础上册Unit five教案

【Title of Lesson】Unit 5 At the Hotel【Text Book】Basic Business English【Teaching Objects and Demands】➢Knowledge and Ability Objects1. To let the students know some basic etiquette knowledge of at the hotel.2. To let the students know some words and phrases about at the hotel.3. To train the students’ abilities of listening and speaking.4. To train the students’ abilities of using English to make simple dialogues about at the hotel. ➢Procedure and Method Objects1. Through self-study, train students’ ab ilities of analyzing problems, solving problems and summarizing problems.2. Through group activities, train students’ team spirit of mutual cooperation and to improve their communication ability.3. Through the competition, train students’ sense of compet iting and participating actively, stimulate students’ interests in learning, improve their abilities to adapt to change and enhance their thinking abilities .➢Moral and value Objects1. To enable the students to understand the importance of knowing how to deal with things at the hotel.2. To lay the foundation for the future English communication.【Teaching Key Points】1. Some words and phrases about at the hotel.2. Some sentences about at the hotel.【Teaching Difficulties】How to enable students to know the correct way to behave well at the hotel.【Teaching Aids】Multi-media computer, cards and some exercise papers; Software: Microsoft PowerPoint 【Teaching Methods】Interactive teaching (learning--reciting –utilizing), discussion, questions & answers methods with the help of some games and activities.【Teaching Periods】180 minutes ( 4 Lessons)【Teaching Procedures】Step 1: Lead-in1.Through some pictures to lead in new lesson. Such as:(头脑风暴练习)T(Teacher): Let’s look at these picture, it is about a very nice hotel. Actually, it is the best hotel in the world. Do you know what name it is and where it is.T: This is a picture about a nice hotel. As we know, it’s a necessary part to behave well at the hotel when you want to do business with others. How can we show proper behavior at the hotel?That is what we will learn in this unit.2. Explaining in details the importance of behaving well at the hotel and the way to behave well atthe hotel.Aim:By questions and a picture to lead in the lesson directly and let Ss know the task of this lesson clearly. To encourage Ss to think and express their own ideas freely to arouse their interests.Step 2: Listening and speaking【Teacher’s words】I have explained something happening at a hotel. Now let’s listen carefully how they behave well at the hotel in the dialogue.1. Listening ActivityA. Listen to the dialogue for the first time and do Task One: repeat the sentences on the screen together.B. Divide the class into several groups and ask the students to do listening activity: Listen to the dialogue carefully ,discuss in groups and do Task Two together. Ask Ss to say their answers out, one student each group as the representative.C. The teacher checks the students’ answers and shows out the correct answers on PPT.D. Listen to the dialogue for the last time and do Task three: answer the questions showed on the screen.Aim: Through Listening Activity repeatedly to let Ss be active in thinking and train their abilities of listening and cooperation. 2. Speaking Activity【Teacher’s words 】Now we have learned some words and patterns about how to behave well at the hotel. Next we will do pairworks according to the following situations: A. PPT shows a situation and some useful knowledge:Situation: 设想一位外国客商马上就要过来与你方进行业务洽谈，请根据下列预定表，为客人预定好房间。

中职商务英语听说Unit5 Lesson10

Part B Oral practice
Ⅰ. Interpret the following sentences.
1. The aim of a hotel is to create a home away form home for all the traveling guests who need rest, food and drink.
4. In order to fulfill these tasks, a smart looking staff is necessary. Good manners, and a knowledge of foreign languages also must be possessed.
为了完成上述任务，该部员工必须做到着装整洁、彬彬有礼，并懂得数种外语。 5. The most important of all is to love the guests and to offer them warm assistance. 最重要的是其必须真诚热爱客人，热心帮助客人。
Байду номын сангаас
1. 10th 2. 3rd 3. one 4. 12 5. 7
6. 9th 7. 4th 8. 2nd 9. 3 10. 80
Ⅳ. Proverbs.
Beauty lives with kindness.
美寓于善。
Judge not from appearance.
人不可貌相，海水不可斗量。
饭店的宗旨是要为所有需要休憩和食宿的客人创造一个“家外之家”。 2. The front office of a hotel is not only its “shop window” but also its “never center”. 饭店的前厅既是饭店的“橱窗”，又是饭店的“神经中枢”。

Unit 5 at the hotelppt课件

here is the card key. Enjoy your stay.
Brown: Thanks.
10
Listening and Speaking
1. What does Mr Brown need to do to check in?
√ Fill in the form. √ Show his passport.
Brown: OK. Here is my Visa card. Clerk: Thank you, sir. Here’s your card and receipt.
Have a nice day!
Brown: Thank you. Bye.
Guest：
I'd like to check in, please. My name is... Here's my passport/ID card. Exactly/Yes.
Sure/ Ok.
Thanks.
13
Listening and Speaking
(On the morning of 18 April) Brown: Good morning. I’d like to check out.
name is Robert Brown. Here’s my passport.
Clerk: Oh, yes, you’ve booked a single room
for four nights?
Brown: Exactly. Clerk: Could you fill in the form, please? Brown: Sure. Clerk: Thank you. Your room is 1830 and

中职英语基础模块学生用书第二册Unit5

Clerk: Hello. May I help you? Brown: Hi. I’d like to check in, please. My
name is Robert Brown. Here’s my passport.
Clerk: Oh, yes, you’ve booked a single room
Show his passport. √ Pay the bill. √ Say the room number.
4. What does the clerk need to do?
√ Show the bill. Keep the passport.
√ Give him the receipt.
Listening and Speaking
Look at the picture and discuss
1. Where are they? 2. Who are they? 3. What are they doing?
Unit 5
At the Hotel!
You will be able to:
1. help guests book rooms. 2. help guests check in and out. 3. use the passive voice.
Contents
1
Warming up
2
Listening and Speaking
3
Reading and Writing
4
Grammar
5
Language in Use
6
Skill Practice
7
Pronunciation Exercise
8

Unit 5 At the hotel

Listen and answer the following questions:
What kind of room does Lucy want to reserve? How long will the guests stay in the hotel? Does the hotel have conference room? Why will Lucy call the receptionist again?
Arrange v 安排；整理 n 安排 I'll arrange somehow. 我总会设法去办的。 Everything has been arranged satisfactorily. 一切都得到了令人满意的安排。 He began to arrange the flowers in the vase. 他开始把花瓶内的花摆好。 Conference n 会议 Nearly all the members attended the conference. 几乎全体成员都出席了这次会议。
Unit 5 At the hotel
New words and expressions
Reservation n. 预订 Have you made the reservations for our holiday yet? 你为我们度假做好预订安排了吗? Suite 随员；套房；一组 She has a suite of rooms in the hotel. 她在那家旅馆有一套房间。 That 那套家具很不错。
Wonder n 奇迹惊奇想知道怀疑 Jacelin says he didn't do it, but I still wonder. 杰斯林说他没那样做, 可我仍然怀疑。 They waited and wondered what to do. 他们等待着, 不知干什么。 I wonder none of you were hurt. 我纳闷怎么你们谁也没受伤。

最新中职英语第二册教案：Unit5Atthehotel04英语

回答问题。
答案：
A—Garden Hotel
B—Youth Hotel
C- Tianshan Hotel
既是进行scanning的训练，又是对上一环节知识的呼应。
过的知为本组课前准备的宾馆材料写简单的英文介绍。（地点、设施、服务项目）教师到每组进行辅导，最后选出几组的学生到前面通过自制的课件进行展示。（可以读）
教学
难点
掌握skimming和scanning的阅读策略。
教学
方法
情景教学法、图示法
学习
方法
合作学习、自主学习
教学
媒体
多媒体课件、图片
教学过程
预设
时间
教学
环节
教师活动
学生活动
设计
意图
教室布置同前几节课。
课前导入各小组的课件。
为设置职业场景、小组合作学习和下一步“自我讲授”做好准备。
5’
复习
Revision
c. What will you eat in Tianshan Hotel, Chinese or Western Food?
d. When does the bar open?
e. What's the laundry's telephone number?
f. When does the laundry open?
We are pleased to be at your service.
2.语言技能
1）根据已有的宾馆英语介绍为客人挑选适合的宾馆；
2）查读(scanning)的方法及相关训练。
3.语言运用
运用提示语用英语对宾馆的基础服务设施进行简单介绍。
教学
重点

unit5-商务英语视听说

Video
Hints4
Hints:
Safe topics: • weather, holiday, current affairs…
participate in small talks about travel, weather or accommodations;
taboo topics: • sex, religion, politics, income…
you would say in each situation to get the
information you need.
Hints
You’ve hear that flight BZ 431 is delayed.
You want to reconfirm your seat on flight TR 998.
hotel bars than tourists. It’s very important
to provide a business center, too.
interviewer: What services does the business center provide?
Kevin: Basic secretarial services such as photocopying and typing. Guests always find it helpful to have these kind of things organized for them.
To travel agent or airline office clerk: I’d like to reconfirm my reservation on flight TR 998 on Monday evening. The number of the ticket is…

商务英语入门第五章生产与运作课后题答案

商务英语入门第五章生产与运作课后题答案1、71．How beautiful the shoes look! Can I________？[单选题] *A．try it onB．try on itC．try them on(正确答案)D．try on them2、Ladies and gentlemen, please fasten your seat belts. The plane _______. [单选题] *A. takes offB. is taking off(正确答案)C. has taken offD. took off3、—Are these your sheep? [单选题] *A）on grass at the foot of the hill.(正确答案)B. feedC.is fedD. is feeding4、We should have breakfast every day to keep ______. [单选题] *A. healthB. healthy(正确答案)C. healthilyD. the healthy5、We are looking forward to _______ you again. [单选题] *A. seeB. sawC. seeing(正确答案)D. seen6、You can borrow my book, _____ you promise to give it back to me by the end of this month. [单选题] *A.even ifB. as long as(正确答案)C. in caseD. even though7、It is important for us _______ English well. [单选题] *A. learnB. learningC. to learn(正确答案)D. learned8、Mum is ill. I have to _______ her at home. [单选题] *A. look after(正确答案)B. look forC. look outD. look forward to9、What do you think of the idea that _____ honest man who married and brought up a large family did more service than he who continued single and only talked of _____ population. [单选题] *A. a, /B. an, /C. a, theD. an, the(正确答案)10、Tony wants _______ a job as a language teacher in China. [单选题] *A. findB. findingC. to find(正确答案)D. to be found11、——Can you come on Monday or Tuesday? ——Im afraid（）of them is possible. [单选题] *A.neither(正确答案)B. eitherC. noneD.both12、How beautiful the flowers are! Let’s take some _______. [单选题] *A. photos(正确答案)B. potatoesC. paintingsD. tomatoes13、He didn't allow _____ in his room. Actually he didn't allow his family _____ at all. [单选题] *A. to smoke; to smokeB. smoking; to smoke(正确答案)C. to smoke; smokingD. smoking; smoking14、John had planned to leave, but he decided to stay in the hotel for（）two days because of the heavy rain. [单选题] *A. otherB. the otherC. another(正确答案)D. others15、My sister gave me a _______ at my birthday party. [单选题] *A. parentB. peaceC. patientD. present(正确答案)16、---Where’s that report?---I brought it to you ____you were in Mr. Black’s office yesterday. [单选题] *A. ifB. when(正确答案)C. becauseD. before17、—______ do you play basketball?—Twice a week.（）[单选题] *A. How often(正确答案)B. How muchC. How manyD. How long18、--_______ I borrow these magazines?--Sorry, only the magazines over there can be borrowed. [单选题] *A. MustB. WouldC. May(正确答案)D. Need19、If you want to be successful one day, you have to seize every _______ to realize your dream. [单选题] *A. changeB. chance(正确答案)C. chairD. check20、Which do you enjoy to spend your weekend, fishing or shopping? [单选题] *China'shigh-speed railways _________ from 9,000 to 25,000 kilometers in the past fewyears.A. are growing(正确答案)B. have grownC. will growD. had grown21、E-mail is _______ than express mail, so I usually email my friends. [单选题] *A. fastB. faster(正确答案)C. the fastestD. more faster22、The plane arrived at London airport _______ Wednesday morning. [单选题] *A. on(正确答案)B. atC. inD. for23、35．___________ good music the teacher is playing! [单选题] *A．What(正确答案)B．HowC．What aD．What the24、She’s _______ with her present _______ job. [单选题] *A. boring; boringB. bored; boredC. boring; boredD. bored; boring(正确答案)25、_____how to do with the trouble of the computer, Tom had to ask his brother for help. [单选题] *A.Not to knowB.Not knowing(正确答案)C.Not knownD.Not know26、( ) Do you have any difficulty _____ these flowers？I’d like to help you if you need.[单选题] *A in planting(正确答案)B for plantingC with plantingD to plant27、Could you tell me _____ to fly from Chicago to New York? [单选题] *A.it costs how muchB. how much does it costC. how much costs itD.how much it costs(正确答案)28、It was _____ that the policy of reform and opening up came into being in China. [单选题] *A. in the 1970s(正确答案)B. in 1970sC. in the 1970s'D. in 1970's29、This is _________ my father has taught me—to always face difficulties and hope for the best. [单选题] *A. howB. whichC. that(正确答案)D. what30、It _____ us a lot of time to do this job. [单选题] *A. spentB. madeC. took(正确答案)D. cost。

商务英语酒店介绍

商务英语酒店介绍Business English Hotel IntroductionConference and Meeting Facilities:For our business guests, we understand the importance of a well-equipped and conducive environment for meetings and conferences. Our hotel offers state-of-the-art conference facilities, including spacious meeting rooms and technologically advanced audio-visual equipment. Our experienced and professional events team is always on hand to assist with your specific requirements, ensuring a successful and productive event.Dining and Entertainment:Savor a wide array of culinary delights at our on-site restaurants, each offering a unique dining experience. Indulgein a sumptuous international buffet at our all-day dining restaurant, where you can sample an array of delectable dishes from around the world. For a more intimate and sophisticated dining experience, our fine dining restaurant offers exquisite gourmet cuisine prepared by our award-winning chefs. After a long day, unwind at our stylish bar and enjoy a selection of expertly crafted cocktails, premium spirits, and a wide range of local and international beers.Wellness and Recreation:Additional Services:In summary, our hotel provides the perfect balance of luxury, convenience, and functionality for business travelers. With our exceptional service, world-class amenities, and prime location, we aim to exceed your expectations and ensure that your staywith us is truly extraordinary. Make your reservation today and embark on a remarkable journey.。

商务英语视听说unit5听力

商务英语视听说unit5听力Unit 5 Business English ListeningListening 1(At a restaurant)Customer: Hi, I'd like to book a table for two people, please.Waiter: Certainly, madam, when would you like to come?Customer: This Saturday night around eight o'clock.Waiter: Let me see...Yes, we have a table available at that time.Customer: Great. Can we have a quiet corner if possible?Waiter: Yes, of course. Would you like to sit inside or outside?Customer: Inside would be better.Waiter: Okay, I have booked the table for you. Please come here at 8 pm.Listening 2(At a furniture store)Customer: Excuse me, how much is this sofa?Salesperson: This sofa is on sale now. It's 800 dollars.Customer: Can you do any better than that?Salesperson: Hmm...We can offer you a 10% discount. So it will be 720 dollars.Customer: That's more like it. I'll take it.Salesperson: Wonderful. I'll wrap it for you.Listening 3(At a hotel)Customer: Hi, I'd like to get a room for tonight.Receptionist: For how many nights?Customer: Just one night.Receptionist: Okay, let me see... We have some single and double rooms available. Which one would you prefer?Customer: I'd like a double room.Receptionist: All right. The room rate is 180 dollars per night, including breakfast.Customer: That works. I'll take it.。

最新中职英语第二册教案：Unit5Atthehotel02英语

1）学习新单词：向学生展示几组
道具，并在课件上出示相关图
片：护照passport、身份证ID
Card、表格form、钥匙key、
信用卡credit card、收据
receipt。每出示一件道具叫学
生说出其英语名称，如果学生
不会的着重进行讲解。
2）导入主题：
叫学生猜这些物品的用途，导
出本节课第一个主题check
in。
While-listening
1）第一遍听音
要求完成书中习题。学生回答后
老师着重讲解词组的含义。
2）第二遍听音（看着课文）
要求学生根据小组形式。并用英
语表述。
3）第三遍听音
a.要求学生在听的过程中，以小组
的形式（两人总结clerk,两人总
结guest.）分别总结clerk和guest
的对话内容，即check in的句型。
5’
复习
Revision
要求学生以小组为单位展示制作的
“登记卡”，并随机叫几组学生就预订房间为主题的对话。教师根据学生的表演进行及时纠正和总结。
表演对话。
既是检查学生的完成作业情况的有效方式，同时有准备的表演也可以充分调动学生表达英语的自信心。
9’
讲解
Presentation
Pre-listening
铺垫和准备，教师要在课下随时帮助和指导学生完成。
板书设计
承上启下。
整个过程“以学生为主导”
创造各种机会叫学生开口说英语。同时，充分发挥小组协作，提高学习效率，增加学习兴趣。
4’
练习
Practice
叫学生以小组形式，运用课前制作好的登记卡进行对话练习，教师到各组进行指导。
以小组形式运用登记卡和刚学习的句型练习对话。

酒店英语unit5 Public Facilities at a Hotel共97页文档

bbacakck
nenexxtt
酒店英语 Part One : Text A
Chinese
Para.4 A number of hotels are offering strict courses. Much of that is personalized, with physical fitness trainers to make business traveling really seem like work. "In some of the fitness centers, hotels have offered for the longest time a very ordinary choice for everyone," says a professor at Cornell University's School of Hotel Administration. "15 years ago, most people were OK with that. Now, one-size-fits-all doesn't work for everyone."
Part Four Text B Part Five Writing
nesiness travelers become more health-conscious, hotels are updating their facilities to meet the needs of their customers. Some hotels are trying to provide sports equipment for guests to exercise. Some chains are building personalized brand services around staying fit.

商务英语阅读(基础篇)unit 5 English as Business language

I. Reading Practice
Text A
Overseas assignments are becoming increasingly important to advancement within executive ranks. The executive stationed in another country no longer need fear being “out of sight and out of mind.” He or she can be sure that the overseas effort is central to the company’s plan for success, and that promotions often follow or accompany an assignment abroad. If an employee can succeed in a difficult assignment overseas, superiors will have greater confidence in his or her ability to cope back in the United States where cross-cultural considerations and English are becoming more and more prevalent .
I. Reading Practቤተ መጻሕፍቲ ባይዱce
Text A
The Role of English Language as Business Language
New technology links the world as never before. Our planet has shrunk. It’s now a “global village” ① where countries are only seconds away by fax or phone or satellite link. And, of course, our ability to benefit from this high-tech communications equipment is greatly enhanced by foreign language skills.

Unit 5 at the hotel

2. —Four nights. ____B_e_g_i_n_n_in_g____ on 14 April.
—That’s right.
—Here is the ____b_il_l ____, sir.
—Thank you.
homework
1. Make a dialogue about check-in or check-out, and then role-play it. 设计一个入住或退房的对话并表演出来。
begin
bill
check inyou, sir?
—Yes, I’d like to ____c_h_e_c__k_i_n____. —Could you _____f_il_l_in______ the form here, please?
—Sure.
Guest：
I'd like to check in, please. My name is... Here's my passport/ID card. Exactly/Yes.
Sure/ Ok.
Thanks.
Listening and Speaking
(On the morning of 18 April) Brown: Good morning. I’d like to check out.
Clerk: What kind of room would you like, single or double?
Guest: … Clerk: When would you like to check in/out? Guest: On… Clerk: That will be ...a day, including breakfast.

商务英语基础 Unit 5 At the Hotel

guests in my name.
Receptionist: OK. May I ___h_a_v_e__ your name please? Lucy: Of course. My name is Lucy Epstin from ABC _c_o_m__p_a_n__y_ . My guests’ names are
2. Good lighting means _____B___. A. low lighting so guests can relax B. bright desk lighting so guests can work C. bright lighting for the whole room
Grammar
Choosing Game
1. If you buy more than ten, they knock 20 pence off
_________C__.
A. a price
B. price
C. the price D. prices
2. I spoke to _____D____ younger Mr. Green, not Green
Business Reading
Read and decide which of the following are important for a
business traveler in a hotel?
□ TV □ swimming pool □ modem socket □ quick check-in/out
5. As __A____ unemployment is very high at the moment, it’s
very difficult for people to find _____ work.

商务秘书英语Unit_5

Unit 5
Creating business letter in English
letterhead date Inside address Reference line Salutation
Complimentary close （signature） SEMI-BLOCKED FORMAT LETTEer envelope components
Sender’s name Address stamps
Leave a little space between your return adress and the top and left edges.
Recipient’s name Company name Street address or P.O.box City,state abbreviation,zip code country
In addition to conforming to the standard formats, a good business letter has some other merits.
• To be concise and to the point • State your purpose in the opening sentence of the letter • The sentences should be no longer than 21\2 lines each, preferably shorter. • Avoid using slang and idiomatic expressions. • Use active voice instead of passive voice. • Pay attention to your grammar. • Reread your letter. • Use paper of good quality.

最新中职英语第二册教案：Unit5Atthehotel06英语

find-found-found
4. ABC Type Jenny will clean the guest room tomorrow.（主动语态）
drive-drove-driven The guest room will be cleaned tomorrow.（被动语态）
运用被动语态造句。
教学
重点
被动语态在一般现在时、一般过去时和一般将来时的形式变化。
教学
难点
被动语态在一般现在时、一般过去时和一般将来时的形式变化。
教学
方法
认知教学法、启发式教学
学习
方法
自主学习、合作学习
教学
媒体
课件、单词卡
教学过程
预设
时间
教学
环节
教师活动
学生活动
设计
意图
8’
复习
Activity 1:
Unit5 At the hotel
第6课时
教学
目标
1.语言知识
语法Grammar
1)复习动词变过去式和过去分词的变化规则；
2)被动语态的基本用法；
3)被动语态在一般现在时、一般过去时和一般将来时的形式变化；
4）被动语态的否定句和疑问句结构。
2.语言技能
能够按规则将主动语态的句子变成被动语态。
3.语言运用
跟老师一起复习总结。
有规律地呈现复习知识，有助于学生有效率地进行复习。
讲规则图示化，简单易懂。
3’
导入
呈现一组图片及提示语要求学生写出两个句子：
1.主语Jenny
2.主语the guest room
讲解同时导出本课时学习目标“被动语态”
1. Jenny cleans the