外贸英语口语1PPT课件

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Chapter 1
Establishing Trade Relations
Spoken English for Foreign Trade
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Establishing Business Relations
Introducing Company and Business Scope
大使馆驻国外商务参赞处 4. Advertisements in the newspaper or periodicals
5. Banks
来自百度文库
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Information Related
6. Market survey/research 市场调研
7. Mutual visits by trade delegations and representatives 贸易代表互访
8. Introduction from other business firms or friends or business house of the same trade 同业商行
9. The Internet
10. Attendance at the export commodities fairs and exhibitions at home and abroad 出口商品展会
❖ Planning Department计划部
❖ Human resources department 人力资源部(HR)
人事部 Personnel Department
❖ 秘书室 Secretarial Pool
❖ Department可简写为 Dept 8
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Words and Phrases --- Position
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Questions
❖How do you look for your customers? Talk about channels to look for customers
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Information Related
Ways to get information of prospective clients: 1.Trade Directory/Union 贸易名录/行会
2. Chamber of Commerce both at home and abroad国内外商会
China Chamber of International Commerce (CCOIC) 中国国际商会
3. Embassies or consulates/The commercial counselor’s office of the embassy in foreign countries
Contents
Phoning and Making Appointments Calling on a Customer
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Questions
Why firms establish business relation? No customer, No business New customer, New Business
❖ Sales department 销售部

国际部 International Department
出口部 Export Department
进口部 Import Department
❖ Purchasing/procurement department 采购部
❖ Research and development department 研发部(R&D)
5. Learn appropriate etiquette of making foreign costumers get acquaintance of the company.
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Words and Phrases --- Company Department
❖ 总公司 Head Office 分公司 Branch Office Accounting department 财务部
❖ 董事长 Chairman ❖ 总裁 President ❖ 总经理 General Manager ❖ C.E.O (Chief Executive Officer) ❖ 总经理助理General manager assistant ❖ 行政助理administration assistant ❖ Director 主任;主管
广交会(1957-) Guangzhou, Spring & Autumn China Import and Export Fair ( Canton Fair)
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Introducing Company and Business Scope
Teaching Objectives
1. Learn some expressions of introducing company and business scope.
Director Zhang Office Director 办公室主任 ❖ 经理 Manager ❖ Marketing representative 销售代表 ❖ Accounting 会计 ❖ Cashier 出纳员 ❖ Clerk/Receptionist 职员/接待员 ❖ 推销员 Salesman ❖ 采购员 Purchaser ❖ 售货员 Sales Clerk
产品开发部 Product Development Department
❖ Quality department 质量部
Quality control department 质控部(QC)
❖ Public relations department 公共关系部(PR)
❖ Advertising Department广告部
2. Pick up some useful patterns in making introductions
3. Learn to introduce company and its business scope under specific situations.
4. Learn to use precise English to describe the advantages and business of the company.
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