有关酒店的英语口语情景对话

有关酒店的英语口语情景对话
【酒店英语口语情景对话】
R：Good afternoon,Sir and Madam.May I help you? 下午好,先生
夫人,需要我帮忙吗?
G：Good afternoon,I'm Jack Wilson.My wife and I have
just arrived.We'd like to have a room at your hotel for tonight.
下午好,我是杰克威尔逊.我和我的妻子刚刚抵达我们需要今晚在旅店住一晚
R：Welcome to our hotel.Have you made any reservations? 欢迎来到我们旅馆, 你有预约吗?
G：I'm afraid not.Could you arrange a twin-bed room with
a bath for us?
恐怕没有. 你能安排一个能够洗澡的双人床房间吗?
R：Wait a moment,please...Oh,Room 1111 is
available,which commands a good view of Huangpu River. 请等一下.
哦,能够用1111室, 它临黄浦江的景色. G：Great,l'll take it.How much do you charge? 太好了, 我定了,多少钱?
R：RMB 720 Yuan
720 元
G：OK
好的
R：Please show me your passports and fill in this registration form.
请让我看看你的护照, 并填写登记表.
G：I'll take care of it.
我会搞定的.
R：Thank you.Would you please pay RMB 1500 Yuan as deposit?
需要付1500 元.
G：Here you are
给你
R：Thanks.This is the receipt,key and the room card to Room 1111.The bellman will show you up with your baggage.I hope you'll enjoy your stay with us.
这是收据,这是1111房间的钥匙和房卡.侍者将带您和您的行李去你的房间. 我希望您能在这里过得愉快.
G：That's very kind of you.
【酒店退房英语对话】
A：What's the matter?
A:有什么事情？
B：Checking out, please.
B:我要退房。

A：Can I have your keys,please? Thank you. Here's your statement.
A:能把钥匙给我吗？谢谢。

这是您的账单。

B：Excuse me. What are these charges?
B:对不起。

这几笔钱是怎么回事？
A: Oh,these are the phone charges and these are for something from the bar.
A;哦，这些是电话费，这些是酒吧里的开销。

B: Wait a minute. I made a phone call , but I never made a connection.
B:等等。

我是打过一个电话，可我没有打过外线啊。

A: I know, sir. Those aren't telephone company charges. Those are hotel charges.
A:我知道。

先生。

这些不是电话公司的收费，这些是旅馆收的
B: Isn't that a bit excessive？
B:这是不是有点过度？
A: I'm sorry,sir. It's our policy.
A; 对不起，先生。

这是我们的规矩。

B: OK. Here is the money.
B:好了。

给你钱。

A: Thank you. Welcome to our hotel again.
A:谢谢。

欢迎再来。

【酒店预订客房英语对话】
Reservationist(R) ：Good afternoon. What can I do for you?
下午好，我能帮您什么吗?
Client (C) ：Good afternoon. I 'm calling from Beijing
Foreign Trade Company. Is it possible for me to have a suite?
下午好，这里是北京外贸公司，我想订一间套房，有吗? R：
Certainly, can you give me your name please, sir? 有的，先生，能
够告诉我您的名字吗?
C：West, W-E-S-T.
R：Thank you, Mr. West. But by the way, how long will
you stay here?
谢谢，WES先生。

请问你要住多久呢？
C：I 'll stay here for quite a long time. 我将会住很长一段时间的。

R：I 'm glad you will be staying at our hotel for a
long time.
很高兴你将会在我们酒店长住。

C：How much is the suite, please？
请问套房多少钱呢？
R：Your suite is 320 yuan (RMB) per day. 您订的套房一天是320 元。

C：Does that include attendance?
有包括服务费吗?
R：Three hundred and twenty yuan a day, service included.
320 元一天，包含服务费。

C：Meals included?
餐费有包含在内吗?
R：Meals are extra, not included.
餐费是另外算的，不包含在内。

C：What services come with that?
都还有些其他的什么服务吗?
R：For three hundred and twenty yuan a day, you will have one bedroom with air-conditioning, a sitting room, a bathroom, a colour TV set, a telephone and a major international newspaper delivered to your room every day.
您的房间有一间带空调的卧室，一间客厅，一间浴室，一台彩电，
一部电话并且每天都有主要的国际新闻报送到您的房间。

C：Do I have to pay in advance?
我需要提前预付吗?
R：Yes, you may pay half of it. The account will be settled later.
要的，您需要先预付一半，稍后会设定一个帐户。

C：On which floor is the suite?
套房在几楼呢?
R：We have reserved two suites for you to choose. One is on the first floor, the other on the thirteenth floor. Both of them have a bathroom
and face to the south.
我们提供两个套房供您选择。

一个是在一楼，另一个是在十三楼两个套房
都带浴室并且都是朝南的。

C What's the difference between them?
它们之间有什么不同呢?
R：The conditions and the prices are the same. No difference. 。

条件和价格都是一样的，没什么不同。

C：Which is quiet? I want a quiet one. I hate noise at night.
哪一间更安静?
R：The one on the thirteenth floor is very quiet. The room number is 1316.
三楼的那一间是非常安静的。

房间号是1316。

C I think I ' ll take the one on the thirteenth floor.
我想我还是订三楼的那一间吧。

R：OK. And your arrival and departure dates?
好的，那您抵店和离店的日期是?
C ：I don ' t know, but it could be seventeen to twenty
days.
不知道，但是大概会住17至20天吧
R：Then we can only confirm a room from the 10th to the 27th. I 'm afraid we won 't be able to guarantee you the room after the 27th.
那我们只能确认一个房间给您，从10号至27号，恐怕我们不能保证27 号之后有房间给您了。

C：What if there isn 't any room then?
是不是那之后都没有房间了?
R：Don't worry, sir, We can either put you on a waiting list or find
you a room in a nearby hotel.
不要急，先生，我们也能够将您列在等候名单上或者在最近的地方为您找一家酒店。

C：Fine, thank you. Good-bye.
好的，谢谢，再见。

【酒店引客进房英语对话】
Floor Attendant (FA) ：(Smiling) Good afternoon, sir and madam. Did you have a nice trip? 下午好，先生女士，您们旅途愉快吗?
Mr. Bellow (B) ：Yes, thanks. 是的，谢谢。

FA：Welcome to the ninth floor. I 'm the floor
attendant. Just let me know if there is anything I can do for you.
欢迎到9 楼，我是楼层服务员。

如果有什么需要，请告诉我B：
Where is Room 908, please? 908 房在哪儿呢?
FA：Ah, Mr. and Mrs. Bellow. Would you care to step this way, please? It is along here.
BELLOWfc生、夫人，请走好，沿着这儿走就能够了。

Mrs. Bellow(M) ：Oh, how do you know our name? 你是怎么会知道
我们的名字?
FA：It was on the arrival list for room 908.Here we are.
May I have your key, please? Let me open the door for you. 您们的名字在908 房的预抵名单上，把房间的钥匙给我好吗?我帮您们开门。

B：Here it is. 在这。

FA (Knocks at the door first, opens it, and precedes the guests into
the room and turns on the light) This way, please.( 先敲门，然后引领客人进房间并开灯) 这边请。

B：Thank you. When will our baggage arrive? 谢谢，我们的行李什么时候送上来?
FA：Your suitcases will be here shortly. The bellman is handling them.
您们的行李马上就送上来了。

行李员正在处理当中。

B：Very well(Looking around the room.) 非常好(环视房间)
FA：How do you like this room? 您觉得这房间怎么样呢?
M：Oh, it looks comfortable and cozy. We like it very
much.
看起来很舒适。

我们很喜欢
FA：(Drawing the curtains aside) The room is facing south and commands a good view of the Huangpu River.
( 把窗帘拉开) 这房间朝南并面对着黄浦江，景色很好。

M：Yes, how lovely it is! 是的，真的很美!
FA：(Handing the room key to Mr. Bellow) Here is your key, Mr. Bellow.( 把房间钥匙交给BELLOW先生)这是您的钥匙。