mckinsey关于商业流程外包的presentation
麦肯锡公司-成都发言ppt课件
• 增长上仍然乏力,行业整体增幅不
如预测乐观,主要服务外包企业总 量小且增速不到印度企业一半
• 决策中迅速出局,缺少有影响的外
包项目,有规模的接包企业导致中 国在跨国企业决策过程中迅速“出 局”
• 发展中缺少差异,各地普遍面临相
似的发展瓶颈,出台类似的扶持政 策,争夺同一组跨国企业,但对差 异化定位缺少必要的挖掘
5,162.0
* 58.5 51.8 58.3 82.4 125.6
* 48.1 54.0 64.0 77.0 87.0
*
*
*
*
*
Source: Bloomberg; Gartner
942.8
*
3,756.8
2,713.3
1,409.6 1,999.0
687.3
*
3,405.4
2,278.0 1,651.0 1,031.3
3 政府支撑和效 率
• 大部分城市已落实了较具力度的优惠政策,但政策的科学合理性有待进
一步分析
• 一些城市的内部流程,特别是招商、服务体系有待进一步优化
4 城市品牌形象 和宣传
• 基地城市对各关键利益相关方的宣传工作存在知晓度瓶颈 • 部分关键利益相关方对基地城市的理解也存在误区
9
与国际领先城市相比,国内基地城市的产业总规模和人均出口 1 额均较低
*
*
*
*
*
6
虽然关注度大幅提升,但是在跨国公司的实际决策中中国迅 速出局
与软件和IT服务外包相关的条目, 06/2007-05/2008*
印度
967
中国
466
迈克尔哈默业务流程再造的8项原则
迈克尔哈默业务流程再造的8项原则下载提示:该文档是本店铺精心编制而成的,希望大家下载后,能够帮助大家解决实际问题。
文档下载后可定制修改,请根据实际需要进行调整和使用,谢谢!本店铺为大家提供各种类型的实用资料,如教育随笔、日记赏析、句子摘抄、古诗大全、经典美文、话题作文、工作总结、词语解析、文案摘录、其他资料等等,想了解不同资料格式和写法,敬请关注!Download tips: This document is carefully compiled by this editor. I hope that after you download it, it can help you solve practical problems. The document can be customized and modified after downloading, please adjust and use it according to actual needs, thank you! In addition, this shop provides you with various types of practical materials, such as educational essays, diary appreciation, sentence excerpts, ancient poems, classic articles, topic composition, work summary, word parsing, copy excerpts, other materials and so on, want to know different data formats and writing methods, please pay attention!1. 导言业务流程再造是企业提升效率、优化运营的重要方法之一。
麦肯锡-新产品开发流程-麦肯锡-新产品开发
国际最新技术讯息反馈表
•手机例子 信息来源: •技术内容:
PPT文档演模板
麦肯锡-新产品开发流程-麦肯锡-新产 品开发
制订成品战略的具体程序
•明确事业部整体 战略及市场情况
•确定产品战略 及建议项目
•为建议项目排 序
•取得高层管理 同意
•主 要活 动
• 与高层了解整
体战略及产品 应扮角色
• 评估公司和内
部能力和独特 优势
• 了解并分析市
场需求趋势, 用户偏好及竞 争状态
各部门在新产品开发程序中的角色
•产品战略及 优先排序
•“创意” 产生及筛 选
•产品概念的
•市场测试
形成及优先排 •设计与试造 及推出决
ห้องสมุดไป่ตู้
序
策
•信息流 •决策流 •关键角色
•大量生产
•推广与效 益监督
总裁
•审查
•事业部总经理 •审查
•市场总监 •产品经理*
•制定/主 持 •输入
•市场调研经理 •输入
•战略营销经理 •参与 •销售总监 •输入
– 国内外技术/新产品 – 描述
讯息
– 优先权
– 竞争对手产品
– 时间安排
– 经贸刊物
– 资源计算
– 展览会
• 内部资源
– 项目讨论会
– 电子部件调查
– 数据库
– 分公司
• 寻找科技合作伙伴,
评估适合合作程度
– 技术内容/先进程度
– 技术对康佳用途
– 引入方法
– 科技转移程度
PPT文档演模板 – 长期合作可能性
•财务中心总经理
PPT文档演模板
麦肯锡方法的工作流程
麦肯锡方法的工作流程The work process of the McKinsey method is a systematic approach used by the global management consulting firm McKinsey & Company to solve complex business problems. 麦肯锡方法的工作流程是全球管理咨询公司麦肯锡与公司用来解决复杂商业问题的系统方法。
It involves a series of structured steps that consultants follow to analyze, develop, and implement solutions for their clients. 它涉及一系列结构化步骤,顾问们必须遵循这些步骤来分析,制订并实施解决方案给客户。
The process is designed to provide a framework for approaching problems and finding the most effective solutions. 这个过程旨在提供一个框架来解决问题和找到最有效的解决方案。
The McKinsey method is known for its rigorous analytical approach and emphasis on using data and evidence to drive decision-making. 麦肯锡方法以其严格的分析方法和强调使用数据和证据来推动决策而闻名。
It has been applied in a wide range of industries and has helped companies address challenges, improve performance, and achieve their strategic objectives. 它已经应用在各种行业,并帮助公司解决挑战,提升业绩,实现其战略目标。
mckinsey关于商业流程外包的presentation
phenomenon plateau out in the next few years?
– June 2003
“Is your job next?” – February 2003
2
20030520DL-ZXE332(ITES, Board Pres.)(JS)-7
IN THIS CONTEXT, SEVERAL DOUBTS HAVE ARISEN ABOUT THE FUNDAMENTAL LONGEVITY AND EVOLUTION OF BPO AS AN INDUSTRY
• Will the BPO
phenomenon plateau out in the next few years?
• Even if it survives,
moving up the value chain will be difficult and will take several years?
5
INDIA CAPTURES 33 CENTS FROM EACH DOLLAR OF SPEND OFFSHORED BY THE U.S.
Value accrued from $1 of U.S. spend offshored1
Dollars; 2002
0.33
0.03
0.01
0.09
0.10
• Over 2.5 million low-cost
talented workers in countries such as India and Philippines
• Emergence of a credible
vendor community
麦肯锡—通过业务流程再造建立独特的竞争优势资料课件
该制造企业面临市场竞争加剧和客户需求多样化的挑战,通过业务流程再造, 聚焦核心业务,优化生产流程,提高生产效率,降低成本,从而建立了独特的 竞争优势。
案例二:某零售企业的数字化转型
总结词
借助数字化技术,实现线上线下融合,提升客户体验
详细描述
某零售企业为应对电商冲击和客户需求的变化,借助数字化技术对业务流程进行 再造,实现线上线下融合,提升客户体验,增加销售额和市场份额。
品牌建设
企业需要加强品牌建设和 市场营销,提升品牌知名 度和美誉度,从而维护竞 争优势。
THANKS
感谢观看
在全球44个国家设有分公司, 拥有超过30,000名咨询顾问
服务领域
针对不同行业和企业 的需求,提供定制化 的解决方案
帮助客户解决复杂问 题,实现可持续发展 和增长
重点服务领域包括: 制造业、零售业、金 融业、医疗保健业等
咨询方法
采用跨部门、跨领域的团队协作模式 ,确保解决方案的全面性和有效性
强调与客户共同成长,建立长期合作 关系
案例三:某金融机构的客户服务升级
总结词
以客户为中心,优化服务流程,提高 客户满意度
详细描述
某金融机构在竞争激烈的市场环境中 ,通过以客户为中心的业务流程再造 ,优化服务流程,提高客户满意度和 忠诚度,从而赢得了更多的市场份额 。
05
总结与展望
业务流程再造的未来趋势
数字化转型
随着技术的发展,业务流程再造 将更加注重数字化转型,实现自 动化、智能化和高效化的运营管
通过数据分析和洞察,深入了解客户 需求和行业趋势
02
业务流程再造的概念
定义与意义
定义
业务流程再造是对企业业务流程 进行根本性的再思考和彻底性的 再设计,以实现企业运营绩效的 巨大提升。
企业办理个体户外包企业业务流程
企业办理个体户外包企业业务流程英文回答,To set up a sole proprietorship outsourcing business in China, you will need to follow a series ofsteps to ensure that your business is legally registeredand compliant with local regulations. Here is a general overview of the process:1. Choose a business name: The first step is to choosea unique and appropriate name for your outsourcing business. The name should not be already in use by another business and should comply with the regulations for business namesin China.2. Register the business: You will need to registeryour sole proprietorship with the local Administration of Industry and Commerce. This involves submitting the necessary documents and forms, including your business name, business scope, and the identity of the business owner.3. Obtain a business license: Once your business isregistered, you will need to obtain a business license. This license is a legal requirement to operate a business in China and will need to be prominently displayed at your place of business.4. Tax registration: You will need to register your business for tax purposes with the local tax authorities. This will involve obtaining a tax registration certificate and ensuring that you understand your tax obligations as a business owner.5. Open a business bank account: To separate your personal and business finances, it is important to open a business bank account. This will also be necessary for receiving payments from clients and paying business expenses.6. Compliance with labor laws: If you plan to hire employees for your outsourcing business, you will need to ensure compliance with local labor laws. This may include registering employees for social insurance and housing fund contributions.7. Obtain any necessary permits or licenses: Depending on the nature of your outsourcing business, you may need to obtain additional permits or licenses to operate legally. This could include industry-specific permits or health and safety certifications.中文回答:在中国办理个体户外包企业,您需要遵循一系列步骤,以确保您的企业合法注册并符合当地法规。
Mckinsey(麦肯锡)_如何写商业计划书
development are needed?
• How much investment is
necessary (high level estimation)?
• What long term goals have you
set?
hLNZXL756LTDE-P1
hLNZXL756LTDE-P1
“There is nothing in the world as powerful than an idea whose time has come” Victor Hugo
6
Innovation classification scheme
New product • Microsoft
14
Elements of a Business Plan
Importance
1. Executive summary
2. Product or service
3. Management team
4. Market and competition
5. Marketing and sales
6. Business system and organisation
7. Implementation schedule
8. Opportunities and risks
9. Financial planning and financing
hL concept
Draft business
plan
Focus of this phase Part of this phase
Contents
• Business start-up process • Writing the Business Plan • Constructing the team
商务流程外包
感谢观看
企业在管理系统实施过程中,把那些非核心的部门或业务外包给相应的专业公司,这样能大量节省成本,有 利于高效管理。举例来说,一个生产企业,如果为了原材料及产品运输而组织一个车队,在两个方面其成本会大 大增加:1、管理成本增加,因为它在运输领域不具备管理经验;
2、因管理不善,运输环节严重影响生产和销售环节的工作,从而导致生产和销售环节的成本增加。如果把运 输业务外包给专业的运输企业,则可以大幅度降低上述成本。另一方面,企业也因市场竞争的激烈面临巨大的挑 战。市场竞争的加剧,使专注自己的核心业务成为了企业最重要的生存法则之一。因此,外包以其有效减低成本、 增强企业的核心竞争力等特性成了越来越多企业采取的一项重要的商业措施。美国著名的管理学者杜拉克曾预言: 在十年至十五年之内,任何企业中仅做后台支持而不创造营业额的工作都应该外包出去。
常见实例
最常见的就是银行的代发工资服务。
定义
商务流程外包(Business Pro-cess outsourcing,简称BPO)是通过将客户的部分或全部管理及运营中流 程转移到服务商,从而提高客户流程自动化的能力。BPO在世界范围,特别在发展中国家的扩展,是由于IT技术 在这些国家的发展,加上发达国家(主要是美国、欧洲和日本)想以较低价格外包非核心业务职能的企业需求增多 的结果。例如,一家美国公司在本土做一个项目需要花费一百万美金,但是在其他地区外包只需要五万美金,所 以就把这些业务给那些服务提供商来完成,这就是BPO逻辑的核心。
主要目的
ቤተ መጻሕፍቲ ባይዱ
外包战略商务流程外包的主要目的是将公司有限的资源从非核心业务中解放出来,集中到核心业务上,以期 更好地更专注地服务于核心业务。
优点
mckinsey商业流程外包的presention
THE GLOBAL ECONOMY
1.45-1.47
$1.00
0.45-0.47
0.67 0.33
$1 previously spent in U.S., now offshored to India . . .
. . . delivers value to India . . .
• Taxes ($0.04) • Revenues
• Value chain moves will be
the domain of captives because the trust required is too high?
3
20030520DL-ZXE332(ITES, Board Pres.)(JS)-7
IN THIS CONTEXT, SEVERAL DOUBTS HAVE ARISEN ABOUT THE FUNDAMENTAL LONGEVITY AND EVOLUTION OF BPO AS AN INDUSTRY
3 Includes income tax from labor employed in the offshored services sector and the supplier industries and corporate
tax on the supplier industries
4 Includes sales tax on the supplier industries and revenue from the sale of power to offshored service providers
5
INDIA CAPTURES 33 CENTS FROM EACH DOLLAR OF SPEND OFFSHORED BY THE U.S.
2顶级ppt麦肯锡供应链管理流程与绩效
供应链发展趋势
数字化与智能化
借助大数据、人工智能等技术 ,实现供应链管理的数字化和 智能化,提高决策效率和准确
性。
绿色与可持续
注重环境保护和社会责任,推 动供应链的绿色和可持续发展 。
全球化与本地化
适应全球化趋势,同时关注本 地化需求,构建全球化和本地 化相结合的供应链网络。
敏捷与柔性
快速响应市场变化和客户需求 ,提高供应链的敏捷性和柔性
新、组织变革等。
实施落地
协助客户推动方案执行 ,确保各项措施有效实
施。
持续改进
建立反馈机制,持续优 化供应链绩效。
成果展示及客户反馈
01
02
03
04
成果一
供应链响应速度提升,客户满 意度大幅提高。
成果二
通过流程优化和技术创新,实 现供应链成本显著降低。
成果三
建立高效协同的供应链团队, 提升整体运营效率。
数字化转型
随着物联网、大数据等技术的发展,供应链管理将趋向数 字化、智能化。
绿色环保
环保法规日益严格,绿色供应链管理将成为企业可持续发 展的关键。
风险管理
全球经济不确定性增加,供应链风险管理将愈发重要。
建议和展望
深化数字化转型
继续推进供应链管理数 字化进程,提高决策效 率和准确性。
推广绿色理念
在供应链各环节融入绿 色理念,降低环境影响 ,提升企业社会责任形 象。
重要性
随着全球化竞争的加剧和消费者需求的多样化,供应链管理在提升企业竞争力 、降低成本、提高客户满意度等方面发挥着越来越重要的作用。
供应链结构
01
02
03
供应链成员
包括供应商、制造商、分 销商、零售商和最终客户 等。
英语presentation范文商务
英语presentation范文商务全文共10篇示例,供读者参考篇1Hello everyone! Today I'm going to talk to you about business presentations. I know it sounds super boring, but trust me, it's actually really important and can be kinda fun too!First off, what even is a business presentation? Well, it's basically when you have to stand up in front of a bunch of people and talk about a project or idea or something like that. It can be a bit scary, but don't worry, I've got some tips to help you out!First tip: Be prepared! That means you should know your stuff before you start talking. Make sure you practice your presentation a bunch of times so you don't forget anything important. And don't forget to bring any props or visuals you might need.Second tip: Be confident! I know it can be nerve-wracking to speak in front of a group, but just remember, you're the expert on whatever you're talking about. So be bold and speak up!Third tip: Keep it simple! Don't make your presentation too complicated with big words or fancy jargon. Just speak in a way that everyone can understand, even if they're not experts in your field.Fourth tip: Engage your audience! Try to make your presentation interesting and interactive. Ask questions, show funny videos, or even do a little dance if it fits with your topic. Just keep everyone interested and paying attention.And finally, last tip: Practice, practice, practice! The more you practice your presentation, the more confident you'll be when it's showtime. So don't be afraid to rehearse in front of a mirror or with a friend to get some feedback.So there you have it, my friends. Business presentations might seem scary, but with these tips in mind, you'll rock it like a pro. Just remember to be prepared, confident, simple, engaging, and practice a bunch. Good luck!篇2Hello everyone! Today I am going to talk about business presentations in English. A business presentation is when you talk about a topic related to your work to a group of people. It could be your boss, your clients, or your colleagues. It'simportant to prepare well for a business presentation so you can communicate your ideas clearly and impress your audience.First, you need to choose a topic for your presentation. It could be a project you have been working on, a new idea you have, or a report of your team's progress. Make sure your topic is interesting and relevant to your audience.Next, you need to create your presentation slides. You can use PowerPoint, Keynote, or any other presentation software. Keep your slides simple and organized. Use bullet points, images, and graphs to help convey your message. Practice your presentation several times to make sure you are comfortable with the content and timing.On the day of the presentation, dress professionally and arrive early. Greet your audience with a smile and start your presentation confidently. Speak clearly and at a moderate pace. Use gestures and eye contact to engage your audience. Don't forget to ask for feedback and answer any questions they may have.In conclusion, a business presentation is a great opportunity to showcase your skills and expertise. By preparing well and delivering your presentation with confidence, you can impressyour audience and achieve your business goals. Good luck with your next presentation! Thank you for listening!篇3Good morning everyone! Today I'm gonna talk to you about business presentations in English. It might sound a bit boring, but trust me, it's actually super important and can help you a lot in the future. So, let's get started!First off, when you're giving a business presentation in English, it's really important to be clear and confident. Make sure you speak clearly and loud enough for everyone to hear you. And don't forget to make eye contact with your audience – it shows that you're engaged and confident.Another thing to remember is to use simple language. Don't try to sound too fancy or use words that you don't understand. Keep it simple and to the point so that everyone can understand what you're talking about.And of course, practice makes perfect! Before your presentation, make sure you practice a few times so that you feel comfortable and confident. You can even practice in front of a mirror or with a friend to get feedback.Lastly, don't be afraid to ask for help if you need it. If you're not sure about something or need help with your presentation, don't hesitate to ask a teacher or a colleague for help.In conclusion, giving a business presentation in English might seem daunting, but with practice and confidence, you can do it! Remember to speak clearly, use simple language, practice before the presentation, and ask for help if needed. Good luck!篇4Hello everyone, my name is Lily and today I'm going to talk about business presentations in English.First, let's learn about what a business presentation is. It's when you talk to a group of people about a topic related to your work. You might use slides or pictures to help explain your ideas.Next, I want to give some tips on how to give a great business presentation. Firstly, make sure you practice what you are going to say. This will help you feel more confident and remember your points. Also, speak clearly and not too fast so that everyone can understand you.Another important thing to remember is to make eye contact with your audience. This shows that you are confident and interested in what you are talking about.Finally, don't forget to ask for questions at the end of your presentation. This gives the audience a chance to clarify anything they didn't understand.In conclusion, giving a business presentation in English can be a little bit scary, but if you prepare well and follow these tips, you can do a great job. Thank you for listening!篇5Hello everyone, my name is Jason and today I'm going to talk about business presentations in a fun and easy way. Are you ready? Let's get started!First of all, what is a business presentation? Well, it's like when you have to stand in front of a group of people and talk about something important. It could be a project you've been working on, a new product you want to sell, or just some ideas you have.When you're preparing for a presentation, it's important to know your audience. Who are you talking to? Are they experts inyour field or do they need more basic information? You have to make sure you use the right language and examples so they can understand you.Next, you need to organize your presentation. You can use slides, posters, or just talk. But whatever you do, make sure it's clear and easy to follow. And practice, practice, practice! That way you won't get nervous and forget what you want to say.During the presentation, remember to speak loudly and clearly. And don't forget to smile! It will make you look more confident and help your audience feel more comfortable.Finally, be ready for questions. Your audience might have some things they don't understand or want more information on. Just be honest and try to help them as best as you can.So there you have it, a quick and easy guide to business presentations. I hope you learned something today. Thanks for listening!篇6Hello everyone! Today I'm going to talk about business presentations in a fun and easy way. So, let's get started!First of all, what is a business presentation? It's when you show and talk about your ideas, products, or services to other people in a clear and organized way. It's like giving ashow-and-tell but for grown-ups!Now, how do you make a good business presentation? Well, here are some tips:1. Know your audience: It's important to know who you're talking to so you can customize your presentation to their interests and needs.2. Have a clear structure: Start with an introduction, then talk about your main points in the middle, and end with a strong conclusion.3. Use visuals: Pictures, graphs, and charts can help people understand your information better.4. Practice, practice, practice: The more you practice your presentation, the more confident you'll be when you're presenting.5. Be enthusiastic: Show your passion for the topic and people will be more likely to listen and remember what you said.Lastly, remember to be yourself and have fun during your presentation. It's a great way to share your ideas and connect with others.That's all for today! I hope you learned something new about business presentations. Thank you for listening!篇7Hello everyone, my name is Timmy and today I'm going to talk to you about business presentations in English.First of all, what is a business presentation? Well, it's basically a way to show information to a group of people using slides, pictures, and sometimes even videos. It can be about a project, a product, or even just an idea.When you're giving a business presentation, it's important to be prepared. You should know your topic well and practice what you're going to say. It helps to make a outline or script to follow so you don't forget anything important.Next, you have to think about your audience. Who are you presenting to? What do they need to know? You should tailor your presentation to make sure they understand and are interested in what you're saying.Visual aids are also important in a business presentation. They can help to make your points more clear and keep your audience engaged. Just make sure not to put too much text on your slides - keep it simple and easy to understand.Finally, you should practice your presentation before you give it. This will help you feel more confident and comfortable when you're in front of your audience. And remember, it's okay to make mistakes - just keep going and try your best.So, that's it for my presentation on business presentations in English. I hope you found it helpful and remember - practice makes perfect! Thank you for listening.篇8Hello everyone! My topic today is "How to do a Business Presentation" in a fun and easy way. Let's get started!First, you need to know your audience. Are they big bosses or coworkers? Make sure to speak in a way that they can understand and relate to. Use simple words and avoid jargon.Next, you need to have a clear structure for your presentation. Start with an introduction, then the main points,and end with a conclusion. You can use slides or props to make it more interesting.Practice, practice, practice! Make sure you know your material well and can speak confidently. You can even practice in front of a mirror or with a friend to get feedback.Remember to make eye contact with your audience and use gestures to keep them engaged. Don't just read off of your slides, but talk to them like you're having a conversation.Finally, be prepared for questions. Think about what they might ask and have answers ready. And don't be afraid to say "I don't know", it's better to be honest than to make up an answer.With these tips, you'll be able to do a great business presentation that will impress your audience. Good luck! Thank you for listening!篇9Title: Let's Talk About Business!Hey everyone, have you ever heard of business? Business is when people sell things or provide services to make money. Today, I want to talk to you about business in a fun and easy way.First, let's talk about different types of business. There are many kinds of businesses, like stores where you can buy toys or clothes, restaurants where you can eat yummy food, and even online stores where you can buy things on the computer!Next, let's talk about why business is important. Business helps people get things they need or want. It also creates jobs for people to work and earn money. Without business, we wouldn't have all the things we enjoy in our daily lives.Now, let's talk about some famous businesses. Have you heard of companies like Apple, Nike, or McDonald's? These are all big businesses that make a lot of money selling things to people all over the world.Lastly, let's talk about how you can start your own business. If you have a good idea or a talent, you can start your own business! Maybe you like drawing, so you can sell your artwork. Or maybe you're good at baking, so you can start a bakery. The possibilities are endless!In conclusion, business is a fun and exciting world where you can make money doing what you love. So let's all work hard, be creative, and maybe one day, we can start our own successful businesses too. Thank you for listening!篇10Hello everyone, my name is Tim and today I am going to talk about business presentations in a fun and simple way! So, what is a business presentation? A business presentation is when you talk to people about a topic related to your work or company. It is like telling a story to your friends, but with more serious stuff.First, let's talk about the importance of a business presentation. A presentation can help you share your ideas with others, teach them something new, or persuade them to do something. It is a great way to communicate with your colleagues, clients, or even your boss. Plus, it can help you build your confidence and improve your public speaking skills.Now, let's move on to how to make a good business presentation. First, you need to know your audience. Are they experts in the topic or beginners? Are they old or young? This will help you choose the right words and level of detail for your presentation. Then, you need to plan your presentation. Make a list of key points you want to talk about and organize them in a logical way. Practice your presentation several times to make sure you are confident and clear when you speak.When it's time to present, remember to be yourself and have fun! Speak slowly and clearly, use simple language, and make eye contact with your audience. You can also use visual aids like slides or videos to make your presentation more interesting. And don't forget to ask for feedback after your presentation so you can improve for next time.In conclusion, business presentations are a great way to share your ideas and communicate with others. With some practice and preparation, you can become a pro at giving presentations. So, next time you have to give a presentation, remember these tips and rock the stage! Thank you for listening, and I hope you have a great day!。
商务英语实践出货流程
商务英语实践出货流程In the realm of international trade, mastering theshipping process is crucial for the successful execution of business transactions. The following is an overview of the shipping process in the context of business English practice.1. Order ConfirmationOnce an order is placed, the supplier confirms thedetails, including product specifications, quantity, price, and terms of payment. This is often done through a Purchase Order (PO) which serves as a formal record of the transaction.2. Production and Quality ControlThe supplier then proceeds to manufacture the goods. Throughout this stage, quality control measures are implemented to ensure the products meet the agreed-upon standards. Any discrepancies are addressed promptly to avoid delays.3. Packaging and LabelingProducts are packaged according to the requirements,which may include protective materials to prevent damageduring transit. Each package is labeled with necessary information such as the contents, weight, and destination.4. DocumentationVarious documents are prepared for customs clearance and shipping purposes. These include commercial invoices, packing lists, and bills of lading. Export licenses and certificates of origin may also be required, depending on the goods and destination.5. Arrangement of TransportationThe supplier arranges for transportation, selecting a mode that best fits the needs of the shipment (e.g., sea freight, air freight, or land transportation). The chosen carrier is responsible for the safe and timely delivery of the goods.6. InsuranceTo mitigate risks associated with transportation, insurance coverage is often procured. This protects against losses or damages that may occur while the goods are in transit.7. Customs ClearanceBefore the goods can leave the country of origin, they must pass through customs. The supplier provides all necessary documentation to the customs authorities, who inspect the shipment and ensure compliance with import/export regulations.8. Loading and ShipmentOnce cleared, the goods are loaded onto the designated mode of transport. The bill of lading is issued, which serves as a contract of carriage and a document of title.9. Tracking and CommunicationThroughout the shipping process, the supplier and buyer maintain communication regarding the shipment's status. Tracking numbers and updates are provided to monitor the progress of the delivery.10. Arrival and UnloadingUpon arrival at the destination port, the goods are unloaded, and the buyer is notified. The buyer or their appointed agent arranges for the final transportation to the warehouse or point of sale.11. Final Inspection and PaymentThe buyer inspects the goods upon arrival to ensure they match the order and are in good condition. Once satisfied, the buyer completes the payment as per the agreed terms.12. After-Sales ServicePost-delivery, the supplier may offer after-sales services such as product support, warranty claims, and assistance with any issues that may arise.Understanding and effectively managing each step of the shipping process is key to ensuring a seamless and successful business transaction in the field of international trade.。
金融机构流程外包服务岗位
金融机构流程外包服务岗位【中英文实用版】**Financial Institution Process Outsourcing Service Positions**In the realm of finance, the demand for process outsourcing services has been on the rise.Financial institutions often seek external assistance to handle various operational tasks, allowing them to focus on core business activities.This outsourcing trend has created a plethora of job opportunities in the industry.在金融领域,流程外包服务的需求一直在上升。
金融机构通常寻求外部帮助来处理各种运营任务,以便它们能够专注于核心业务活动。
这种外包趋势在行业中创造了大量的就业机会。
The role of a financial institution process outsourcing service position encompasses a wide array of responsibilities.These may include data entry, customer service, account management, and loan processing, to name a few.Job seekers interested in these positions should possess strong organizational and communication skills.金融机构流程外包服务岗位的角色包括一系列广泛的职责。
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Source: Gartner; Dataquest; Aberdeen group; McKinsey analysis
1
20030520DL-ZXE332(ITES, Board Pres.)(JS)-7
…BUT HAS ALSO CREATED GREAT ANXIETY IN PRIMARY MARKETS
20030520DL-ZXE332(ITES, Board Pres.)(JS)-7
CONTEXT: BUSINESS PROCESS OFFSHORING HAS EXPLODED IN THE LAST FEW YEARS…
Demand side forces
• Encouraging track
THE GLOBAL ECONOMY
1.45-1.47
$1.00
ቤተ መጻሕፍቲ ባይዱ
0.45-0.47
0.67 0.33
$1 previously spent in U.S., now offshored to India . . .
U.S. House Sub-business Committee
“Can America Lose These Jobs and Still Prosper?”
– July 2003
“American legislators are accusing India of stealing jobs”
record of early movers
• Demanding U.S market
environment
• Successful track record
of I/T offshoring
Supply-side enablers
• Telecom costs down by
90% in the last 3 years; world-class reliability
“Tech jobs leave U.S. for India, Russia. Who’s to blame?”
– July 2003
“3.3 million U.S. service jobs to go offshore by 2015”
– November 2002
“America’s pain, India’s gain” – January 2003
• Value chain moves will be
the domain of captives because the trust required is too high?
4
20030520DL-ZXE332(ITES, Board Pres.)(JS)-7
1. OFFSHORING ACTUALLY GENERATES GREATER VALUE FOR
• Will the BPO
phenomenon plateau out in the next few years?
• Even if it survives,
moving up the value chain will be difficult and will take several years?
• Will the BPO
phenomenon plateau out in the next few years?
• Even if it survives,
moving up the value chain will be difficult and will take several years?
• Value chain moves will be
the domain of captives because the trust required is too high?
3
20030520DL-ZXE332(ITES, Board Pres.)(JS)-7
IN THIS CONTEXT, SEVERAL DOUBTS HAVE ARISEN ABOUT THE FUNDAMENTAL LONGEVITY AND EVOLUTION OF BPO AS AN INDUSTRY
• Over 2.5 million low-cost
talented workers in countries such as India and Philippines
• Emergence of a credible
vendor community
BPO total revenues- India example* $ billion
– June 2003
“Is your job next?” – February 2003
2
20030520DL-ZXE332(ITES, Board Pres.)(JS)-7
IN THIS CONTEXT, SEVERAL DOUBTS HAVE ARISEN ABOUT THE FUNDAMENTAL LONGEVITY AND EVOLUTION OF BPO AS AN INDUSTRY
ITES/BPO – Opportunity to move up the value chain?
Presentation at iTECH 2004 January 13, 2004
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